Indeed, it has become fashionable in the present scenario to have
a diverse mix of employees far more than skin color and gender. Diversity includes religious affiliation, age, disability status, sexual orientation, economic class, educational level and lifestyle to name a few.
In each of the Managerial roles, managers can promote effective
management of diversity. Vested with the formal authority managers typically have more power and therefore more influence than rank-and-file employees. When Managers commit themselves to promote diversity, similar commitment could be attained from employees through influence of managers owing to authority and power. People are more likely to be influenced by others of higher status. All other diversity efforts are legitimized once managers commit to diversity. Confidence seen on managers in the abilities and talents of diverse employees earn the conception. Here is the summary of ways in which Managers can be certain of effective diversity management: Type of role Specific role Example Figurehead Convey that the effective management of diversity is a valued goal and objective
Leader Serve as a role model
and institute policies and procedures to endure the diverse Interpersonal workforce are treated fairly Liaison Enable diverse individuals to coordinate their efforts and cooperate with each other
Monitor Evaluate the extent to
Informational which diverse employees are treaty fairly Disseminator Inform employees about the diversity policies and initiatives and the intolerance of Spokesperson discrimination Support diversity initiatives in the wider community and speak to diverse groups of interest them in career opportunities Entrepreneurs Negotiator Commit resources to develop Decisional new ways to effectively manage diversity and eliminate biases and discrimination
Disturbance handler Take quick action to
correct inequalities and curtail discriminatory behavior.
Resource Allocator Allocate resources to
support and encourage the effective management of diversity Negotiator Work with organizations like supplier and groups like labor unions to support and encourage the effective management of diversity Managers have to take several steps to change attitudes and values and promote the effective management of diversity. Here is the description of each step: 1. Obtain top management commitment- Top management must correct ethical values and performance or business-focused attitudes that permit them to make proper use of their human resources. 2. Raise the accuracy of perceptions- Managers must intentionally try to be open to other viewpoints and angles, seek them out push 3. Raise diversity awareness- There are programs for diversity awareness in most organization intended for managers and subordinates awareness of their own attitudes, biases and stereotypes and the differing perspectives of diverse managers, subordinates, co-workers and customers. 4. Raise diversity skills- The focus of the endeavors to enhance diversity skills is to improve the manner managers and subordinates interact and work with diverse employees. Educating members of the organization about differences in ways of communicating in the first step, Communication problems and difficulties must be aired and solve to prevent misunderstandings. 5. Promote flexibility- Managers as well as subordinates should be open-minded on all possibilities and ways of doing things although personal styles must not be discouraged. There must always be appreciation of diverse perspectives in a patient and flexible manner. 6. Give close interest to how employees are evaluated- If it is doable it is best to rely on objective indicators of performance to prevent biases. If these objective indicators are not present or not proper managers must make certain that enough time and attention are centered on the evaluation employees performance and evaluators are held liable for their assessments. 7. Reflect on the numbers- Look at the quantity of different minority groups and women in various positions, at various levels of the hierarchy, in different locations and in other categories in order for managers to acquire essential information about probable problems and ways to resolve them. 8. Empower employees to dare discriminatory behaviors, actions and remarks- Zero tolerance for discrimination must be the aim of the managers. Bad behavior must be discouraged as part of the culture. Sharon Villaestiva 9. Reward employees for effectively managing diversity- If effective diversity management is an important objective of the organization, employees should be awarded for their contributions. 10. Give training using a multi-pronged ongoing approach- The use of films and printed materials added to experiential exercise to disclose hidden prejudices are approaches used by managers, as approaches. Managers also employ group exercises, role-playing and forum as techniques also for diversity awareness. 11. Promote mentoring of diverse employees- Mentoring is a process by which an experienced member of the organization (mentor) gives advices and guidance to the less experienced member (protege) and helps the latter to advance his career in the organization. Effective mentoring is offering instructions and advice, helps in skill-building and sharing technical expertise.