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Abstract-The useful predictions and interpretations about social support which can be derived from
attribution, coping, equity, loneliness and social comparison theories have typically not been recognized.
Attribution theory can enable explanation of motives of donors, the phenomena of help-seeking and
helping, and negative effects of support efforts. Coping theory demonstrates how social support and
coping interface in the stress process; adds a cognitive dimension to support; and considers costs of
support. Equity theory explains reactions to support from donor and recipient viewpoints and the
reciprocal nature of social support. Loneliness theory attests to the significance of social relationships and
emphasizes the affective dimension of support. Social comparison theory is helpful in interpreting positive
and debilitating effects of support when the donor is a peer. Further, these five theories enhance theoretical
interpretation of social support through their distinctive explanations of the concepts of ‘appraisal’ and
‘helping’. Relevance to health professional assessment and practice can be delineated.
1275
1276 MIRIAM J. -STEWART
by cancer patients and others who need support. [l5, p. 1411. Coping is determined by the relationship
Furthermore, it has intuitive appeal for interpreting between the person and the environment; it is a
‘helping’ professionals’ views of client problems, as transactional process with problem-focussed and
professionals may assign blame for the cause or emotion-focussed functions [ 151.
responsibility for solution to the client. Assessment of Three types of cognitive appraisal, or evaluative
attributions can explain perceptions of help seekers cognitive processes, intervene between the encounter
and lay and professional helpers regarding help- and the reaction in the coping process: primary,
seeking and helping. In this context, Ryan [I l] secondary, reappraisal [ 151. Speculation about the
applied attribution theory to compare and explain the stage(s) in the coping process at which social support
different helping models preferred by different lay operates is continuous and conflicting.
support groups and professionals. (1) Information provided by others about events
Assessment of attribution can contribute to the and stressors directly influences primary appraisal;
explanation of the motives/perceptions of help social comparison indirectly affects primary appraisal
seekers and lay and professional helpers. Karshmer through mental representations of others in relation-
ef nl. [13] found that both health professionals and ships and modeled responses to the event [l&19].
clients in a psychiatric-care setting tend to inequit- (2) Social support plays a major role in secondary
ably attribute behavior of clients to dispositional appraisal when the individual assesses coping re-
(personal) rather than external/situational (environ- sources by broadening the number of coping options,
mental) causes. The probability that this victim- offering resources such as modeled emotional coping
blaming phenomenon is not peculiar to mental-health strategies, referrals to professional services, encour-
services is yet another reason why attribution agement to seek assistance, provision of information
theory should be applied to the analysis of support and problem-solving techniques; by providing norms
rendered by professional and nonprofessional which prescribe behavior, set constraints on coping
caregivers. activities and affect self-perceptions; and by enhanc-
Cronenwett and Brickman’s [14] query, whether ing self-esteem [ 15-191.
professional role socialization determines the choice (3) Social support may result in reappraisal, inhibi-
of helping models, is relevant to health professionals. tion of maladaptive responses or facilitation of adap-
(Brickman proposed that congruence between help- tive counterresponses [ 161.
ing models of helper and helpee enhances helping (4) Social support can function directly as a coping
effectiveness.) Social support researchers who over- strategy by providing the recipient with the resources
look attributional problems, such as application of required to meet specific needs evoked by the stressor,
the wrong or incongruent model, do not accurately redirecting problem-solving strategies, providing
reflect the multidimensional nature of social support tangible aid, offering emotional sustenance and
and help-seeking [12]. For example, attribution changing coping patterns/mechanisms employed to
theory would be a useful adjunct to studies which deal with stressful events [ l6-181.
demonstrate that the family’s reaction to the breast In an attempt to resolve conceptual difficulties,
cancer patient is crucial to the patient’s adjustment Lazarus and Folkman [IS] treat social support under
after mastectomy. Clearly, health status and health the rubric of coping as a resource available in the
behavior depend on individual and group ability to social environment (social network). People, they
interpret, manipulate, and cope with environmental argue, must cultivate and may or may not call
stressors. upon this social network, depending on access to
alternative coping strategies. In addition, they view
Example relevant to health care social support as “a transactional process that
Children with cystic fibrosis or chronic obstructive changes with demands of the stressful encounter”,
pulmonary disease who join a mutual-aid group and as a multidimensional construct, encompassing
would encounter peer informational, appraisal and emotional, tangible and informational functions.
emotional social support. The first two forms would Two years ago, Thoits [20] usefully reconceptualized
emphasize situational rather than dispositional social support as coping assistance in stress manage-
attributions, thus avoiding self-blame regarding the ment. This view is congruent with Dunkel-Schetter,
cause of their illness; environmental and hereditary Lazarus and Folkman’s [9] more recent opinion that
causative factors would legitimately be assigned stress and social support are complex interacting
‘blame’. However, children in the group would processes.
quickly become aware that they were responsible for In summary, from a coping theorist’s perspective,
adhering to dietary and environmental restrictions the perception of social support is one element in the
and to medication and exercise regimens. (This individual’s appraisal of the significance of a stressor
exemplifies Brickman’s [6] compensatory model.) for personal well-being [21]. Moreover, social support
Further, changes in the helping models preferred by is one of a variety of potential coping resources [19].
children, which evolve from joining to membership Social support, like other coping resources, regulates
termination, could be tested. negative effects of stressful conditions [18]. It may
sometimes be the only available coping method; at
COPING THEORY
other times it may not be the most preferred or
cost-effective method [22]. Whether positive or nega-
Coping has been defined as “constantly changing tive, social support may be perceived as potentially
cognitive and behavioral efforts to manage specific available from the social network or may be actually
external and/or internal demands that are appraised provided and received. Both forms are important in
as taxing or exceeding the resources of the person” the coping process.
Social support: diverse theoretical perspectives 1277
Commentary on relevance to social support and reciprocal value of social support has been infre-
health care quently studied [32].
Social support should be considered within The costs and benefits associated with giving and
the context of the stress and coping process, as receiving help (support) are relevant to the issue of
socially mediated coping. Social networks and reciprocity. Support provided may be perceived as
social support, however. may be more than resources unhelpful, particularly when it undermines self-
to be called upon at will. In fact, social networks esteem. Further, social networks may be strained and
influence help-seeking from formal and informal conflicted. People may be unwilling to seek or accept
sources and attributions regarding causes and solu- help if they feel unable to return the benefit [33]. For
tions for stressors, thereby influencing the coping example, when aid is involuntary, relationships
process. will be negatively influenced if actual or potential
The social support and coping interface in the reciprocity does not exist. The extent to which recip-
stress-coping process influences health and thus is ients feel indebted depends on their perception of the
relevant to health professionals. Coping is deter- magnitude of rewards and costs incurred by both
mined by the relationship between the client and the participants, the locus of causality of the donor’s
environment. Informal support improves client actions, the donor’s motives, and cues from compari-
coping during life stressors and transitions [23]. son with others [18, 341.
Moreover, “coping strategies practised by individuals
Commentary on relevance to social support and
provide important clues to their associates about
health care
whether or not support is needed and about the types
of support needed” [24]. Coping is, therefore, perti- Social-exchange theoretical concepts (like attribu-
nent to health professionals’ assessment of support. tion theory) can interpret positive and negative reac-
By focussing attention on social support as a resource tions to support from both donor and recipient
to facilitate coping with stressors, coping theory perspectives, and help-seeking from professional and
could enrich research on, for example, perception of nonprofessional (social network) sources. Social sup-
childbirth and impact on adaptation and functioning port, like professional support, may have negative
during this experience. connotations which could be explained from a social-
exchange perspective. The social-exchange model has
Example relevant to health care demonstrated utility for furthering the understanding
Coping theorists frequently overlook self-help of the advantage of support by primary groups
groups as a coping-support resource. Coping theories vis-a-vis that of professionals.
could guide health professional practitioners or Clients in inequitable relationships with profes-
researchers interested in assessing the coping pro- sionals or others will experience distress and attempt
cesses and health outcomes of self-help groups for the to restore equity. Maton 1371confirms that bidirec-
recently unemployed. Peers in these groups would tional supporters experience greater well-being than
share coping strategies regarding job hunting, bud- unidirectional supporters. Lay groups in the environ-
geting, family relationships and socializing. In addi- ment can maximize collective rewards, according to
tion, individual behavioral changes in lifestyle and equity theory. Thus, self-help groups emphasize
leisure-time management; and societalienviron- mutual, reciprocal aid as a primary form of support.
mental/employer changes which encourage hiring of These premises are critical to needs assessment of
handicapped persons, interim short-term job health professionals’ clientele.
prospects, and follow-up support for the employed, Unfortunately, reciprocity is not always feasible:
could be promoted/advocated by self-help group the physically and psychologically ill, for example,
members. The impact on psychological, physiological frequently encounter nonegalitarian and nonrecipro-
and social health could be evaluated. cal relationships. Indeed, most network ties are asym-
metric [36]. Furthermore, equity theory can explain
the imbalanced exchange of resources and resultant
SOCIAL-EXCHANGE (OR EQUITY) THEORY
resentment between the elderly and their caretakers.
New parents, another frequently encountered target
Pioneer social-support theorists [25,26] used population, would presumably have more opportuni-
social-exchange constructs implicitly as formu- ties than the ill or aged to reciprocate in the future
lations in their descriptions of the reciprocal quality because of the time-limited nature of their ‘stressor’.
of support interactions. Similarly, Shumaker and It would seem that bidirectional support over time
Brownell’s [18] definition of social support as can prevent unpleasant feelings of indebtedness and
‘exchange of resources’ reaffirms these pioneering dependence. Surely the ill, disabled or elderly clientele
descriptions. Equity theories [27-291 suggest that would have enhanced self-esteem and security in the
there is a desire to maintain equity of exchanges in relationship if they were permitted to offer certain
relationships. types of support. Support would not necessarily have
Four propositions inherent in equity theory are: to be in kind; the provider or caregiver may need
(1) individuals will try to maximize their out- to be reassured of the value of their contribution
comes. (2) groups can maximize collective reward, (appraisal support) or of the recipient’s continued
(3) individuals in inequitable relationships will caring and love (emotional support). Finally, social-
experience distress, and (4) individuals in inequit- support measures or assessment tools should distin-
able relationships will attempt to restore equity guish between those network members who provide
[30, pp. 114-l 151. Exchange models are particularly only positive forms of social support and those who
relevant to supportive exchanges [31,22], yet the are also sources of negative interaction.
1278 MIRIAMJ. STEWART
Example relevant to health care comparison influences self-esteem and attitudes (331.
Self-help groups for parent caretakers of chroni- Thus it is relevant to lay support groups and health
cally ill children could meet initially either in a special professional’s clientele.
room in the hospital or in places like a McDonald Social comparison can exert influence at five
House, and later could convene on a rotational basis stages of health and illness: behaviors that prevent
in the houses of parents whose children have been or induce illness; decisions about the meaning of
discharged. Benefits would accrue through social symptoms; decisions about the treatment of symp-
comparison (appraisal support); decreased feelings of toms; responses to professional care; and recovery
indebtedness through reciprocal support; enhanced from illness [39]. Hence, the theory is germane to
coping through reciprocal provision of information health professional practice.
on resources (informational support); and lessened Social comparison is a logical theoretical basis for
feelings of isolation and loneliness, through emo- determining whether people are similar in terms of
tional support provided by peers who can communi- health status, illness severity, stressor mastery or
cate empathetically with each other. Pairs of parents coping stage [23]. Health professionals, wishing to
could look after each others’ children (instrumental explain and evaluate positive and debilitating effects
support) in extra-group contacts and maintain phone of peer helpers and mutual-aid groups on clients,
communication (emotional support). Lastly, parent should recall that upward comparison facilitates cop-
members can reinforce each other, in dealing with the ing through modeling, and downward comparison
formal system to advocate changes in hospital and facilitates emotional adjustment in support dyads and
school environments which would expand and groups.
enhance opportunities for social interaction for their Certainly social comparison theory is relevant to
disabled children. Thus, throughout the self-help the social support associated with target groups of
group experience, bidirectional reciprocal exchange health professional studies, namely the bereaved, the
would be evident. ill, new parents, and the elderly. It is safe to assume
that these people, like the cancer victims studied by
Taylor [3], would make upward comparisons with
SOCIAL-COMPARISON THEORY
those coping better than they are for modeling pur-
poses and downward comparisons to enhance self-
Social-exchange theory represents a merging of esteem.
facets of cognitive dissonance, distributive justice and
social-comparison theories. Social comparison can Example relevant to health care
be defined as the tendency of people to evaluate Arthritis victims might join a self-help group with
themselves and to elicit information about their the primary intent of affiliating with those suffering
characteristics, behavior, opinions and abilities from the same affliction, and with the associated hope
through comparison with similar others [36]. Clearly, that this would decrease their anxiety concerning this
this evaluation process influences self-concept disease. However, the new members would begin to
[33,39,40]. The basic tenet of Festinger’s [38] theory compare the stage or progress of their regimen with
is that individuals evaluate themselves through that of other members. They would find that others
social comparison with others to validate and define experience more or less pain and are more or less
reality. visibly disabled in terms of mobility and contortion
People will make upward comparisons with of limbs. Further, these recent joiners would compare
those coping better than they are (who serve as role their own ability to cope with the activity and dietary
models) and downward comparisons to enhance restrictions of their disease, with that of others.
self-esteem and protection [3]. The process of both If others at a similar stage of the disease appear to be
upward and downward comparison occurs in mutual- having more difficulty coping, their self-esteem might
aid groups and, depending on the direction and be enhanced. On the other hand, they would learn
dimension of comparison, will influence emotions, new coping strategies from other members who are
coping effectiveness and prevention [17,41]. There coping better with the frustrations and fears accom-
are two types of equity comparisons: reference-group panying this disability.
or referential comparisons and person-other com-
parisons [34]. Both are relevant to lay helpers. The
LONELINESS THEORY
social-support functions of appraisal support, reas-
surance of worth, affirmation, esteem support, valida- Loneliness has most typically been defined as a
tion and feedback are akin to the concept of social subjective, unpleasant experience resulting from a
comparison. perceived deficiency in social relationships or rela-
tional provisions [42]. Rook [43, p. 1391 claims that
Commentary on relevance to social support and loneliness is “an enduring condition of emotional
health care
distress that arises when a person feels estranged
The relevance of both social comparison and from, misunderstood, or rejected by others and/or
social exchange to social support is intuitively appeal- lacks appropriate social partners for desired activi-
ing because comparison by partners and exchange ties, particularly activities that provide a sense of
of resources occur in supportive relationships. Fur- social integration and opportunities for emotional
thermore, these theories can be used to interpret intimacy”. Weiss [44] appropriately distinguishes be-
positive and negative reactions to help received from tween the loneliness of emotional isolation (absence
a. peer. Social comparison theory reinforces earlier of a close emotional-attachment figure) and that
views of social support’s feedback functions. Social of social isolation (absence of an accessible social
Social support: diverse theoretical perspectives 1279
Table I. Prelimmarv comoonents of a conceptual framework on social stmoort for health orofesslonals
Theory Conceptual definition Proposiuons relationship statements
Attribution Attribution is the cognitive explanation (appraisal) (I) If there is external attribution of the cause of
by clients, health professionals and lay helpers in the client’s health problems concerns and internal
the social environment. of the causes of physical. attribution of the relevant problem solution(s) by the
emotional, soctal and sptritual health problems support network and the health professional, then
which beset clients and their assignment of help sought from and rendered by the soctal network
responsibility for solving or helping with these or the health professional will be effective.
problems to any or all of these three parties. (2) If the attribution of cause(s) and solutlon(s) of
the client’s health concerns by clients.
support-network members and health professionals
are congruent. then help available/enacted by the
support network and,or the health professional will
be effective.
Coping Coping is the changing cogmtive behavioral effort Social support from natural or created networks can
to manage specific external environmental and/or facilitate the client’s coping with stress and prevent
internal demands that are appraised as taxing or health problems.
exceeding the resources of the client. Coping is a
transactional process with health problem-focussed
functions during life stressors and transitions and
is influenced by the relationship between the client
and the social environment. [Lazarus and Folkman
definition adapted.]
Loneliness Loneliness is a subjective, unpleasant, emotional (I) If the client has lost embedded network support
experience of clients, resulting from a perceived or through bereavement. divorce or other loss. then
actual deficit in social relationships or relational loneliness may occur and may increase susceptibility
provisions which would provide a sense of social to health problems through decreased
integration and/or emotional intimacy. immunocompetence. Conversely, health problems
may instigate network losses (particularly in cases
where internal/external attributions by clients and
network members are Incongruent).
(2) The health professional may mitigate/prevent
health problems associated with loneliness from
depleted or deficient social-network support by
mobilizing created networks, by enhancing natural
networks. or by temporarily supplementing with
professional support.
Social comparison Social comparison is the tendency of clients to The health professional can, through consultation,
evaluate themselves and to elicit information about encourage upward social comparison in dyadic or
their characteristics, behaviors, opinions, and group-level support networks, which may enhance
abilities through contrasting them with similar client coping and health maintenance.
others in natural or created networks of their
social environment. [Festinger’s, Fisher and
Nadler’s, Suls’ definitions modified.]
Social exchange Social exchange refers to the desire by both clients Health professionals can, through consultation,
and members of their social environment to promote reciprocal exchange of support between
maintain or restore equity of (support) resource their clients and the social network. and thereby
exchanges in a reciprocal relationship. increase their clients’ self-esteem and the effectiveness
of helping.
natural network, reciprocity of supportive inter- issues regarding costs, benefits, disposition and
actions, and effects of downward and upward social direction of support (see Table 2) could be embodied
comparison. to facilitate interpretation of social support and
Many social scientists [I, 17, IS] legitimately argue could be used to develop a revised approach to social
that a unifying theory is needed to integrate research support.
findings on social support. Researchers and theor- Acknowledgements-The author gratefully acknowledges
eticians in the health-care field could benefit from the astute advice and encouraging feedback of Dr Benjamin
and contribute to the development of an overarch- Gottlieb, esteemed contributor to the social support litera-
ing theoretical framework. These relevant social- ture and of Dr Alfred Katz. World Health Organization
psychological theories, which clarify conceptual consultant on self-help mutual aid.
Provided Avadabie _
Loneliness Received Available + * I * *
Social comparison Received Enacted + * t l
Provided Avatlable
Social support: diverse theoretical perspectives 1281
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