Norton Healthcare Enters Agreement With Microsoft

Norton Healthcare has entered into an agreement with Microsoft to use its health solutions platforms to support its Accountable
Care Organization (ACO) initiative.

REDMOND, Wash., and LOUISVILLE, Ky. — Dec. 2, 2010 — Norton Healthcare has entered into
an agreement with Microsoft Corp. to use its health solutions platforms, Microsoft Amalga Unified
Intelligence System (UIS) and Microsoft HealthVault. These systems will allow Norton Healthcare to
aggregate and mine data in a highly efficient manner and will assist the Louisville, Ky.-based health
care system in its Accountable Care Organization (ACO) initiative.

Norton Healthcare and Humana Inc. are working together to establish the first ACO in the region,
which represents one of four national pilot sites for the Brookings-Dartmouth ACO Pilot Project. The
ACO model Norton and Humana are co-creating established incentives for health systems to increase
quality and efficiency, better coordinate patient care, eliminate waste, and reduce the overuse and
misuse of care (see Nov. 23 news release: “Norton Healthcare and Humana Launch Accountable Care
Organization”).

Microsoft Amalga UIS, a data aggregation platform, will play a critical role in enabling Norton
Healthcare to rapidly gain longitudinal, person-centric and population views of patient data stored
across multiple sites and providers, a key element of the ACO pilot. The ability to view a broad set of
individual and population patient data will enable the ACO to identify ways to improve the quality of
care, improve care coordination across the community and reduce costs.

Specifically, as part of the ACO pilot, Norton will use Amalga UIS to create comprehensive views of
patients managing chronic conditions by combining clinical data from inpatient and outpatient sites,
payment data from Humana, and patient-provided data from HealthVault, a personal health
application platform. This will help Norton to identify opportunities for more supportive care, support
patient self-monitoring and management, better manage care transitions, and reduce hospital
readmissions.

The ACO also will use HealthVault to support the creation of a patient-centric medical home by giving
patients an easy way to store and share personal health information with providers, and to track and
share health indicators, including blood pressure and weight, through the use of connected personal
health devices, such as blood pressure cuffs, glucometers and scales that are connected to their
health care provider via computer.

Patients will benefit by having a personalized portal view of portions of their electronic medical record
(EMR). They can take more responsibility for their own health by tracking their progress in areas such
as exercise, blood glucose, weight and blood pressure. Having their clinical information available to
non-Norton Healthcare providers lessens the chance of patients receiving duplicate tests or conflicting
care instructions.

“Using Amalga UIS and Microsoft HealthVault, Norton Healthcare will have access to an extensive
systemwide data and patient relationship strategy designed to improve the health and quality of care
for our patients,” said Steven T. Hester, M.D., MBA, system senior vice president and chief medical
officer, Norton Healthcare. “We can use the data to provide a more complete view of a patient’s
history.”

“We’re excited to collaborate with Norton Healthcare on its ACO initiative and demonstrate the power
of data to transform healthcare,” said Peter Neupert, corporate vice president, Microsoft Health
Solutions Group. “We look forward to showing how unlocking health data and making it available for
re-use across a health system, from hospital to clinic to home, can improve care outcomes for
patients and create efficiencies at the same time.”

Amalga UIS addresses a common and critical challenge of healthcare providers — integrating vast
amounts of clinical, administrative and financial information that flows in and out of disparate
information systems, and tailoring that information for use by physicians, analysts, laboratory
technicians, nurses and administrators. Amalga takes advantage of health enterprises’ investments in
existing health IT solutions, making it possible for the entire organization to gain quick access to data
and turn that information into critical knowledge that facilitates better decision-making and improved
patient outcomes.

Microsoft HealthVault is a personal health application platform designed to put consumers in control
of their health information. HealthVault provides a privacy- and security-enhanced foundation on
which a broad range of providers can build innovative health and wellness solutions, such as personal
health records, disease management, fitness, weight loss and other Web applications. HealthVault
can be used to collect and store health information that would otherwise reside in disparate systems
and transfer the information between a variety of providers’ health services and systems. It enables
the reuse and free flow of interoperable and transportable personal health information.

Amalga UIS is in use at more than 120 hospitals in renowned U.S. health organizations, including
NewYork-Presbyterian Hospital, The Johns Hopkins Health System and the Wisconsin Health
Information Exchange. More information is available at http://www.microsoft.com/amalga.

About Norton Healthcare

For more than a century, Norton Healthcare’s faith heritage has guided its mission to provide quality
health care to all those it serves. Today, Norton Healthcare is the Louisville area’s leading hospital
and health care system (44 percent market share) and third largest private employer, providing care
at more than 100 locations throughout Greater Louisville and Southern Indiana. The not-for-profit
system includes five Louisville hospitals; 12 Norton Immediate Care Centers; 10,900 employees;
nearly 400 employed medical providers; and more than 2,300 total physicians on its medical staff.
For five consecutive years, Norton Healthcare has been recognized as one of the Best Places to Work
in Kentucky. The health care system serves patients in the Greater Louisville area, including Southern
Indiana, and throughout Kentucky. More information is available at www.Nortonhealthcare.com.

About Microsoft in Health

Microsoft is committed to improving health around the world through software innovation. Over the
past 13 years, Microsoft has steadily increased its investments in health, with a focus on addressing
the challenges of health providers, health and social services organizations, payers, consumers and
life sciences companies worldwide. Microsoft closely collaborates with a broad ecosystem of partners
and develops its own powerful health solutions, such as Amalga and HealthVault. Together, Microsoft
and its industry partners are working to deliver health solutions for the way people aspire to work
and live.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and
solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the
Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles
were correct at time of publication, but may have changed. For additional assistance, journalists and
analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at