iTrust Online UPS

UH11 Series-1kVA/2kVA/3kVA

User Manual
E1-20010915-C-1.0

Av a n s ys Po w e r Co . , Lt d .
iTrust Intelligent High Frequency Online UPS
UH11 Series-1kVA/2kVA/3kVA
User Manual

Manual Ver.: E1-20010915-C-1.0

Publication State: Standard
BOM: 31010809

Avansys Power Co., Ltd. provides customer with satisfactory technical

support. To obtain support, please contact the distributor in the first
instance. When failing to reach the distributor, please contact your
local technical support center or the company headquarters.

Avansys Power Co., Ltd.

Address: Huawei Manufacturing Center, Banxuegang Industrial Base,

Longgang District, Shenzhen 518129, PRC

Homepage http://www.avansys.com

E-mail info@huawei.com
 Copyright Information

Copyright by Avansys Power Co., Ltd.

All rights reserved.
The information in this document is subject to change without notice.
No part of this document may in any form or by any means
(electronic, mechanical, micro-copying, photocopying, recording or
otherwise) be reproduced, stored in a retrieval system or transmitted
without prior written permission from Avansys Power Co., Ltd..
 Publication Statement

Thank you for using iTrust series UPS by Avansys Power Co.,
Ltd. UH11 series is the latest single-phase input single-phase
output intelligent online UPS developed by Avansys incorporating
years of experience in power supply development. As a
world-leading standard UPS product, this series delivers
excellent electrical performance, is fully compliant with safety
regulations and EMC standards, features perfect intelligent
monitoring and network management, and is well-shaped with
beautiful appearance.

Please read through this manual prior to installation and

operation.

Readers

This manual is intended for equipment operator and technical

support personnel.

Conventions

Symbol

Notice This symbol is used in this manual to alert you to

important information.
 Safety Guidelines

. Prohibitions

1. As high voltage exists within UPS, no one but Avansys

technician and Avansys-authorized technician should open the
panel and the chassis cover. Otherwise, one may get electric
shock and such situation is not covered under warranty.

2. When the UPS is purchased to supply the equipment listed

below, please consult the distributor in advance on the UPS
application, setting, management and maintenance, which need
special consideration and design.
„ Life support medical apparatus;
„ Facilities such as lift which may endanger human life;
„ Mission-critical equipment like above.
3. Never dispose of battery in a fire, as battery may explode
when exposed to flame.

. Matters needing attention

1. The UPS contains its own energy source-battery, the UPS

output may carry live voltage even when the UPS is not
connected to an AC supply.

2. To move or re-wire the UPS, please disconnect the input and

make sure that the UPS is completely shut down. Otherwise, live
voltage still exists at the output terminal, which may cause
electric shock.

3. To ensure human safety, the UPS must be reliably grounded

before use.
4. The operating environment and storage method will affect the
lifetime and reliability of the UPS. Please don’t use the UPS long
in the following environments
„ Place with temperature and relative humidity outside
specifications (temperature: 0 to 40 , relative humidity: 5% to
95%);
„ Place with direct sunlight or near heat source;
„ Place with vibration or shock;
„ Place with dust, corrosive material, salt or flammable gas.

5. Please keep the air inlet and outlet unblocked. Poor ventilation
will increase the internal temperature, which will shorten the
lifetime of the UPS components, hence that of the UPS.

6. Liquid and other irrelevant substances are strictly prohibited

inside the UPS chassis.

7. In case of fire, please use dry-chemical fire extinguisher. Using

foam fire extinguisher may cause electric shock.

8. High ambient temperature shortens battery lifetime, so battery

should be replaced regularly to ensure normal UPS operation
and adequate backup time. Battery replacement must be
conducted by authorized technician.

9. If the UPS will not be used for long, it should be placed in dry
environment. Storage temperature of standard UPS (with battery):
–20 +55 , storage temperature of long backup time UPS
(without battery): –40 +70 .

10. During the period the UPS is left unused, it is recommended

to supply the UPS with AC mains for more than 12 hours every 3
months, so that the battery will not be damaged due to long time
of not-in-use.
11. Please don’t open or damage the battery, as the electrolyte is
harmful to skin and eye. If tainted with electrolyte, wash it off
immediately with plenty of water and go to hospital for a check.
 Contents

Chapter 1 Product Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1

1.1 Application ----------------------------------------- 1

1.2 Model - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1

1.3 Schematic Diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2

1.4 Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2

1.5 Appearance and Panels ------------------------------- 4

1.5.1 Appearance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4

1.5.2 Front Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5

1.5.3 Rear Panel ------------------------------------ 9

Chapter 2 Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12

2.1 Unpacking Inspection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12

2.2 Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
2.2.1 Matters Needing Attention - - - - - - - - - - - - - - - - - - - - - - - - 12

2.2.2 Installing the UPS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14

Chapter 3 Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20

3.1 Operation Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20

3.1.1 Normal Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20

3.1.2 Bypass Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21

3.1.3 Battery Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
 3.1.4 Fault Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
3.2 Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22

3.2.1 System Power-on - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22

3.2.2 Start Inverter Output - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
3.2.3 Battery Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28

3.2.4 Turn off Inverter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

3.2.5 System Power-off - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

3.3 Auto Transfer Between UPS Operation Modes - - - - - - - - - - - - - 30
3.3.1 Transfer to Bypass Mode in the Event of
30
Overload - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

3.3.2 Transfer to Battery Mode in the Event of Mains

31
Failure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

3.3.3 Transfer to Bypass Mode in the Event of

31
Overtemperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

3.3.4 Output Short-circuit Protection - - - - - - - - - - - - - - - - - - - - - 31

3.4 UPS Monitoring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

Chapter 4 Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33

I. Fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33
II. Battery Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33

III. Keep Air Vent Unblocked - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34

IV. UPS State Check - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34

V. Function Inspection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Chapter 5 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36

Chapter 6 Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39

Appendix 1 Communication Port - - - - - - - - - - - - - - - - - - - - - - - - - - - 41

RS-232 Communication Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41

Dry Contact Communication Mode - - - - - - - - - - - - - - - - - - - - - - - - - - 42

Appendix 2 Grounding & Lightning Protection - - - - - - - - - - - - - - - - 43

Appendix 3 Technical Specifications - - - - - - - - - - - - - - - - - - - - - - - 47

Appendix 4 Optional Component - - - - - - - - - - - - - - - - - - - - - - - - - - 50

 Chapter 1 Product Introduction 1

Chapter 1 Product Introduction

1.1 Application

iTrust series UPS provides reliable and high quality AC power to

your sensitive equipment. It is applicable to supply AC power to
computer center, network management center, communication
system, auto control system, and precision instrument, etc.

1.2 Model

iTrust series UPS has among others 1kVA, 2kVA, and 3kVA UPS
products available, as listed below:

Capa
1kVA 2kVA 3kVA
city

UH11-0020 UH11-0020L
Model UH11-0010 UH11-0010L UH11-0030 UH11-0030L
UH11-0020(B) UH11-0020L(B)

Standard Long Long

Standard Standard
UPS, backup time Long backup backup time
Expla UPS, with UPS, with
with UPS, with time UPS, with UPS, with
nation internal internal
internal external external battery external
battery battery
battery battery battery

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2 Chapter 1 Product Introduction

1.3 Schematic Diagram

Bypass

Input fuse
Mains Electronic transfer Load
Rectifier Inverter
switch

Charger
Charger

High capacity rectifier

(a) 1kVA

Bypass

Input switch
AC mains Electronic Load
Rectifier Inverter transfer switch

Charger
Charger

High capacity rectifier

(b) 2kVA/3kVA

Fig. 1 System Schematic Diagram

1.4 Features

iTrust series 1kVA/2kVA/3kVA UPS is an intelligent online UPS

system with sine wave output newly developed by Avansys Power
Co., Ltd.

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 Chapter 1 Product Introduction 3

„ The system adopts high-frequency double conversion topology

structure with high input power factor, wide input voltage range,
and output immune from mains interference, hence the product
is suitable for areas with unstable mains supply;

„ It adopts advanced full digital control technology based on DSP

to achieve high system reliability, features self-protection and
fault diagnosis;

„ It features excellent intelligent battery management, extending

battery life;

„ The panel operation interface adopts LED display, facilitating

user to learn about the system operation state;

„ With Avansys monitoring software, perfect network management

of UPS can be achieved.

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4 Chapter 1 Product Introduction

1.5 Appearance and Panels

1.5.1 Appearance

LED display panel

LED display panel

Air inlet Air inlet

1kVA UPS 2kVA/3kVA UPS

Fig. 2 Appearance of 1kVA/2kVA/3kVA UPS

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 Chapter 1 Product Introduction 5

1.5.2 Front Panel

Battery indicator

Fault indicator Mains indicator Bypass indicator

Inverter indicator

OFF button

Battery backup capacity/load indicators

ON/SILENCE button
ΥΠΣ−1Κς Α

Fig. 3(a) Front Panel of 1kVA UPS

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6 Chapter 1 Product Introduction

OFF button Mains indicatior

Battery indicator
Bypass indicator
Inverter indicator

Battery backup capacity/load indicators

Fault indicator
ON/SILENCE button

Air inlet

Fig. 3(b) Front Panel of 2kVA/3kVA UPS

I. Functions

When the UPS is supplying power through bypass, pressing and holding
this button for 1 second can start the inverter output (i.e., turn on the
ON/SILENC inverter); when the UPS is supplying power through inverter, which
E button obtains power from rectifier, pressing and holding this button for 4
seconds can perform manual battery test; when the UPS is giving
audible alarm, pressing this button can silence the alarm sound.

When the UPS is supplying power through inverter, pressing and

OFF button holding this button for 1 second can stop the inverter output (i.e., turn off
the inverter).

There are several LED indicators on the panel, showing the UPS state,
LED
load, battery backup capacity, fault, etc.

Air inlet For heat dissipation of UPS.

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 Chapter 1 Product Introduction 7

II. LED

The LED indicators on the panel are divided into 2 groups according
to their use: one group indicates the load, battery backup capacity or
fault, totally 5 LED indicators, 4 green and 1 yellow; the other group
indicates the UPS state, including the mains indicator, battery
indicator, bypass indicator, inverter indicator and fault indicator.
Below is the detailed description of these indicators:

1. UPS state indicators

The light shines when the mains is normal, goes off

Mains indicator
in the event of mains failure, and flashes when the
green
mains voltage is outside tolerances.
Bypass indicator The light shines when the bypass is supplying
green power, and goes off otherwise.

The light shines when the battery is supplying

Battery indicator power, goes off otherwise, and flashes in the event
green of charger fault, improper battery connection,
reverse battery connection, or battery fault.
The light shines when the inverter is supplying
Inverter indicator
power, goes off otherwise, and flashes in the event
green
of inverter fault.
Fault indicator The light shines in the event of fault, and goes off
red otherwise.

2. Load, battery backup capacity/fault locating indicators

When the AC mains is working normally during UPS operation,

these indicators indicate the load, as described in the following
table:

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8 Chapter 1 Product Introduction

1 green light shining indicates the UPS

assumes 0--35% rated load

2 green lights shining indicates the UPS

assumes 35%--55% rated load

3 green lights shining indicates the UPS

assumes 55%--75% rated load

4 green lights shining indicates the UPS

assumes 75%--95% rated load

4 green lights and 1 yellow light shining

indicates the UPS assumes more than 95%
rated load

When the battery is supplying load, these indicators indicate the

battery backup capacity, as detailed in the following table:

4 green lights shining means the battery backup capacity

is greater than 80% rated capacity

3 green lights shining means the battery backup capacity

is greater than 60% rated capacity

2 green lights shining means the battery backup capacity

is greater than 40% rated capacity

1 green light shining means the battery backup capacity is

greater than 20% rated capacity

The yellow light shining means the battery is approaching

discharge termination voltage, and the UPS is about to
stop output

In the event of UPS fault (the fault indicator shines), these indicators
tell the fault reason (as shown in the following table), so that the fault
can be located quickly.

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 Chapter 1 Product Introduction 9

Rectifier fault The 1st green light from the left flashes

Internal
The 3rd green light from the left flashes
overtemperature

Auxiliary supply
The 4th green light from the left flashes
fault

Output
The yellow light flashes
short-circuit

1.5.3 Rear Panel

Dry contact
SNMP adaptor
RS232 slot/false panel

Fan

Output socket
External battery socket
(Long backup time UPS)

Input socket
Input fuse EXTERNAL BATT.

OUTPUT

INPUT

Fig. 4(a) Rear Panel of 1kVA UPS

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10 Chapter 1 Product Introduction

Dry contact SNMP adaptor slot/false panel

RS-232

Fan

Output socket

Input switch
Mains input power line

INPUT

External battery socket /false panel

Fig. 4(b) Rear Panel of 2kVA/3kVA UPS

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 Chapter 1 Product Introduction 11

Functions:

Used to connect power line 1kVA UPS or

Mains input connect the power line to the socket on wall
socket/power line 2kVA/3kVA UPS /or AC mains switchboard,
so as to supply the UPS with AC mains.

1kVA UPS adopts 10A/250VAC fuse, built in the

Mains input switch input socket;
/input fuse 2kVA UPS adopts 16A/250VAC circuit breaker;
3kVA UPS adopts 20A/250VAC circuit breaker.

The UPS outputs AC power from this socket.

AC output socket 1kVA UPS has 2 output sockets, 2kVA/3kVA
UPS has 4 output sockets.

For long backup time UPS, which has external

External battery battery, it is the input socket of the external
socket/false panel battery; for standard UPS, which has internal
battery, it is a false panel.

Used to install SNMP (simple network

management protocol) adaptor (optional
SNMP adaptor slot component), through which the UPS can be
directly connected into network to achieve UPS
monitoring.

With the standard RS-232 port and monitoring

RS-232 port software (delivered with the UPS), the UPS can
be monitored and controlled.

With the optocoupler dry contact port and

Dry contact port monitoring software, the UPS can be monitored
and controlled.

Fan Ventilating fan for heat dissipation of UPS.

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12 Chapter 2 Installation

Chapter 2 Installation

2.1 Unpacking Inspection

1. Open the packing box and take out the UPS, be careful not to
drop it as it is heavy.

2. Check whether the UPS has been damaged in transport. In the

event of any damage to the UPS, please notify the distributor for a
check and don’t turn it on.

3. Check the accessories against the delivery accessory list, please

contact the distributor if any accessory is missing.

2.2 Installation

2.2.1 Matters Needing Attention

1. 1kVA UPS (including long backup time UPS) is recommended to be

placed on the desk or ground near the load, and 2kVA/3kVA UPS
(including long backup time UPS) is recommended to be placed on
even ground.

2. The distance from the rear and side panels of the UPS to the wall
or other equipment should be greater than 10cm, and the air inlets
on the front panel should be kept unblocked, so as to facilitate
ventilation and heat dissipation. Otherwise, the UPS internal
temperature will rise, which will shorten UPS lifetime.

3. Install the UPS in environment with good ventilation, avoid

installing it in environment with excessive temperature or humidity,
keep the UPS away from water, flammable gas, corrosive materials,

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 Chapter 2 Installation 13

heat source and direct sunlight, and better keep the air inlet/outlet
free of dust.

4. The UPS is suitable for resistive-capacitive load (like computer),

resistive load and micro-inductive load; it is not suitable for purely
inductive load and purely capacitive load (like motor, air-conditioner
and duplicator）; it can not assume half-wave rectifier load.

5. Install the UPS in environment free of dust, volatile gas, salt, and
corrosive materials.

6. Don’t install it in open area.

7. To ensure the safety of the UPS and user equipment, please

adopt correct power distribution:

Input Output
live line live line
L U
Input Output Load
P
neutral line neutral line
N S
Double-pole linkage
circuit breaker

Fig. 5(a) Correct Power Distribution

Input Output
live line live line
L
U
Input Output Load
P
neutral line neutral line
S

N/E

Fig. 5(b) Wrong Power Distribution

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14 Chapter 2 Installation

2.2.2 Installing the UPS

I. Connect external battery of long backup time UPS

This step is saved for standard UPS.

1. Please match the UPS model with the battery voltage: 1kVA UPS
uses 36V battery consisting of 3 12V cells in series ; among 2kVA UPS,
UH11-0020 UPS and UH11-0020L UPS use 120V battery consisting
of 10 12V cells in series , UH11-0020B UPS and UH11-0020LB UPS
use 96V battery consisting of 8 12V cells in series ; 3kVA UPS uses
120V battery consisting of 10 12V cells in series . To avoid abnormal
condition, see to it that the cell number is correct, no more, no less;

Notice

Battery cells by different manufacturer, of different model or use

state can not be combined to constitute a battery.

2. Use voltmeter to check and make sure the external battery socket
has no voltage output;

3. Make sure that the battery switch is placed to OFF;

4. As shown in Fig. 6(a) and Fig. 6(b), connect the battery cables to
the external battery socket. Make sure that the battery poles are not
reversely connected.: red indicates positive pole (+), and black
indicates negative pole ( ). The cables should have redundant
length to avoid inadvertent pulling off. If the external battery cables
delivered with the UPS are not long enough, lengthen them
according to actual need, yet, to maximally 8 meters. The sectional
area of the cables should increase with the length, if the cables are
relatively long, twist them;

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 Chapter 2 Installation 15

Cable length meter 3 4 5 6 7 8

Min sectional area (mm2) 4 5.3 6.3 7.5 8.4 9

AWG size 11 10 9 8 8 7

5. Place the battery switch to ON.

Notice

Make sure that the UPS is powered down before connecting or

replacing battery. As to 1kVA UPS, don’t reversely connect the
battery poles! During operation, the positions of the UPS and the
battery should remain unchanged, arbitrary moving is prohibited.

DRY CONTACT

RS-232

INTELLIGENT SLOT

External battery cable

EXTERNAL BATT.

OUTPUT

INPUT

Fig. 6(a) Connection of External Battery of 1kVA UPS

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16 Chapter 2 Installation

RS-232 DRY CONTACT

INTELLGENT SLOT

O
U
T
P
U
T

O
U
T
P
U
T

EXTERNAL BATT

INPUT BREAKER INPUT

Exteranl battery cable

Fig. 6(b) Connection of External Battery of 2kVA/3kVA UPS

II. Connect UPS input cable

1. Prior to connection, make sure that the wall socket or distribution

switchboard to be connected has been reliably grounded;

2. Make sure that the input mains voltage is within tolerances;

3. Make sure that the socket capacity is correct: 1kVA UPS adopts
socket with capacity greater than 10A, 2kVA/3kVA UPS adopts
socket with capacity greater than 16A. As to 3kVA UPS, if needing
larger input current (for instance, when the mains voltage is usually
low and the UPS assumes full load), please connect the UPS to
distribution switchboard. When the load is fixed and far lower than

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 Chapter 2 Installation 17

the UPS rated capacity, the socket capacity can be derated

according to the load current.

4. As shown in Fig. 7(a) and Fig. 7(b), connect the UPS input power
line to a wall socket or a distribution switchboard.

Notice

Don’t reversely connect the input neutral line and live line!

III. Connect UPS output cable

1. Please note that the max capacity of each output socket is 10A;

2. As shown in Fig. 7(a) and Fig. 7(b), directly connect the load
power line to the UPS output socket.

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18 Chapter 2 Installation

User equipment

DRY CONTACT

RS-232 cable
RS-232

INTELLIGENT SLOT

Output cable

External batt

Output
Input

Input cable

Fig. 7(a) Connection of 1kVA UPS Input/output Cables

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 Chapter 2 Installation 19

RS-232 DRY CONTACT

User equipment
INTELLIGENT SLOT

O Communication cable
U
T
P
U
T

Output cable

O
U
T
P
U
T

EXTERNAL BATT.
Input cable
INPUT
INPUT BREAKER

Fig. 7(b) Connection of 2kVA/3kVA UPS Input/output Cables

IV. Connect communication port

Use the RS-232 cable (universal type) delivered with the UPS to
connect the RS-232 port of the UPS to that of the computer. Dry
contact cable is delivered with 2kVA/3kVA UPS, use it to connect
the dry contact port of the UPS to the RS-232 port of the computer
(connect the cable end marked with “UPS” to the dry contact port, and
the end marked with “PC” to the computer), as shown in Fig. 7(a) and
Fig. 7(b).

V. For user who uses SNMP adaptor, please refer to the

documents delivered with it for its installation.

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20 Chapter 3 Operation

Chapter 3 Operation

3.1 Operation Mode

The UPS has 4 operation modes: Normal mode, Bypass mode,

Battery mode, and Fault mode.

3.1.1 Normal Mode

After the UPS is installed, press and hold the ON/SILENCE button
for 1 second, with a beep, the UPS begins to operate in Normal
mode.

When the input mains voltage and the load are within specifications,
the load is supplied by inverter, which obtains power from rectifier;
meanwhile, the charger charges the battery. When in Normal mode,
the mains indicator and inverter indicator on the front panel shine
green.

Notice

If the UPS is supplied by AC generator, please follow the

requirements below:
1. Start up the AC generator first without switching on the loads,
connect the UPS to the generator, then switch on the loads one by
one till the generator operates stably (to ensure reliable operation of
the generator, it is recommended that the UPS load be less than
30% of generator capacity).
2. It is recommended that the generator capacity be 1.5~2 times of
UPS rated capacity.

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 Chapter 3 Operation 21

3.1.2 Bypass Mode

When the UPS is supplied with AC mains without being turned on,
or in the event of overload or other faults after the UPS is turned on,
the load is supplied by Bypass AC source, which comes directly
from the AC mains input; and meanwhile the charger charges the
battery. When in Bypass mode, the bypass indicator on the front
panel shines green.

Notice

In the event of mains failure or mains voltage outside the range from
120V to 253V in Bypass mode, the UPS is unable to supply the
load.

3.1.3 Battery Mode

When the UPS is in Normal mode, in the event of mains failure or

mains voltage outside tolerances, the rectifier and charger stop
running, the battery begins to discharge and supply the load through
inverter. When the UPS operates in Battery mode, the battery
indicator and inverter indicator on the front panel shine green,
accompanied with a beep every 3 seconds, giving alarm that the
UPS is operating in Battery mode.

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22 Chapter 3 Operation

Notice

1. In Battery mode, when the battery voltage is low, there is a beep

every 1 second, giving battery low voltage alarm for timely
processing.
2. Although the battery had been fully charged at factory before
despatch, the transport and storage resulted in loss of electricity
quantity, hence when using the UPS for the first time, the battery
should be charged for 8 hours, so as to ensure adequate battery
backup time.

3.1.4 Fault Mode

In the event of inverter fault, internal overtemperature or other faults

in Normal mode, the UPS transfers to Bypass mode; in the same
cases in Battery mode, the UPS shuts down and stops output. In the
event of UPS fault, the fault indicator on the front panel shines red,
the buzzer beeps (except battery and charger fault), and the
corresponding fault locating indicator flashes.

3.2 Operation

3.2.1 System Power-on

Connect the input power line as described in Section 2.2.2 (for long
backup time UPS, turn on the external battery switch at first), turn on
the input switch (in the case of 2kVA/3kVA UPS), then the system
starts up, the fan inside the rear panel begins to run, and the system
begins self-test (including battery test). After system self-test (the
buzzer beeping twice means normal startup), the system enters in
Bypass mode, the mains indicator and bypass indicator shine on the
front panel, as shown in Fig. 8(a) and Fig. 8(b):

E1-20010915-C-1.0
 Chapter 3 Operation 23

FAULT LINE BATTERY BYPASS INVERT

BATTERY LOAD

Fig. 8(a) LED Display at 1kVA UPS Power-on

LINE BATTERY BYPASS INVERT

OFF

FAULT
BATTERY LOAD

ON SILENCE

Fig. 8(b) LED Display at 2kVA/3kVA UPS Power-on

3.2.2 Start Inverter Output

I. Start Normal mode

In normal case, user should set the UPS to Normal mode.

1. After system power-on, press and hold the ON/SILENCE button

for 1 second, then a beep is heard. Several seconds later, the

E1-20010915-C-1.0
24 Chapter 3 Operation

bypass indicator goes off and the inverter indicator shines, as shown
in Fig. 9(a) and Fig. 9(b), which means the UPS is operating in
Normal mode.

FAULT LINE BATTERY BYPASS INVERT

BATTERY LOAD

Fig. 9(a) LED Display of 1kVA UPS in Normal Mode

LINE BATTERY BYPASS INVERT

OFF

FAULT

BATTERY LOAD

ON SILENCE

Fig. 9(b) LED Display of 2kVA/3kVA UPS in Normal Mode

E1-20010915-C-1.0
 Chapter 3 Operation 25

Notice

If the previous shutdown is automatic resulting from termination of

battery discharge because of AC mains failure, the automatic
turn-on function (this function is settable through background
monitoring software and had been set at factory ) will be activated in
the event of AC mains restoration.

2. When the system begins to operate stably, gradually add loads to

the system. When adding loads, it can be observed that the shining
load indicators on the front panel increases, as shown in Fig. 10(a)
and Fig. 10(b):

FAULT LINE BATTERY BYPASS INVERT

BATTERY LOAD

Fig. 10(a) LED Display of 1kVA UPS with Heavy Load

E1-20010915-C-1.0
26 Chapter 3 Operation

LINE BATTERY BYPASS INVERT

OFF

FAULT

BATTERY LOAD

ON SILENCE

Fig. 10(b) LED Display of 2kVA/3kVA UPS with Heavy Load

3. If all load indicators shine and the buzzer beeps every 0.5
second, it indicates that overload exists. In this case, some less
critical loads should be disconnected. Usually it is recommended the
UPS assume no more than 70% rated load so that the system
operation won’t be affected by abrupt load fluctuation and the UPS
lifetime can be extended.

Notice

If the system transfers from Normal mode to Bypass mode for 3

times within 1 hour due to overload, it will remain in Bypass mode
for 1 hour and can’t transfer back to Normal mode till the overload is
removed.

II. Start Battery mode

In the event of mains failure, user may turn on the UPS to start
Battery mode to supply the load.

E1-20010915-C-1.0
 Chapter 3 Operation 27

1. Press and hold the ON/SILENCE button for about 1 second, after
a beep and system self-test, the battery indicator and inverter
indicator shine, as shown in Fig. 11(a) and Fig. 11(b), and the
buzzer beeps every 3 seconds, indicating the UPS is operating in
Battery mode.

FAULT LINE BATTERY BYPASS INVERT

BATTERY LOAD

Fig. 11(a) LED Display of 1kVA UPS In Battery Mode

LINE BATTERY BYPASS INVERT

OFF

FAULT

BATTERY LOAD

ON SILENCE

Fig. 11(b) LED Display of 2kVA/3kVA UPS in Battery Mode

E1-20010915-C-1.0
28 Chapter 3 Operation

2. The loading process is the same as described in Section “Start

Normal mode”.

Notice

In the event of overload during the loading process after starting

Battery mode, immediately disconnect some loads till the overload
alarm stops, otherwise, the system will stop output after a delay
time.

3.2.3 Battery Management

I. Battery connection test

To ensure normal battery connection, every time when the AC

mains is introduced into UPS, the UPS automatically tests the
battery connection state. In the event the battery is not connected,
reversely connected or otherwise improperly connected, the fault
indicator shines red and the battery indicator flashes, reminding user
to check the battery connection. In such case, the UPS will still
startup and operate in Normal mode, however, without battery
backup.

II. Battery test

Battery test includes automatic test, manual test, and regular test set
through background monitoring software. For the method of regular
test through background monitoring software, please see the
documents delivered with the monitoring software.

1. Automatic test

E1-20010915-C-1.0
 Chapter 3 Operation 29

Every time the AC mains is introduced into UPS, the UPS

automatically tests the battery, provided that the mains voltage is
within tolerances and the load ranges between 33~100% rated load.

When in Normal mode, provided that the mains input is normal, no

overload exists, and the battery voltage is no lower than 36V
(UH11-0010(L) UPS) or 120V (UH11-0020/0030(L) UPS) or 96V
(UH11-0020(L)B UPS), manual test can be conducted by pressing
button on the front panel: press and hold the ON/SILENCE button
for 4 seconds (a beep is heard 3 times) and then relieve it. 3
seconds later, the battery test begins, the battery indicator shines,
and the buzzer beeps as in Battery mode. After battery test, the
buzzer stops beeping, the battery indicator goes off, and the
displays of the panel indicators restore to the state prior to test.
When battery fault is detected (no battery, faulty battery, or battery
reverse connection) during test, the fault indicator shines, and the
battery indicator flashes.

Notice

After battery test, the battery state information will be refreshed. In

the event battery fault that the battery is not fully charged is detected
during test, user may retest the battery after fully charging it to
confirm that the fault is removed.

3.2.4 Turn off Inverter

1. When the system has AC mains input and the AC mains is

normal, press and hold the OFF button for about 1 second, then a
beep is heard, the inverter indicator goes off, the bypass indicator
shines, and the UPS transfers to Bypass mode. The panel display is
shown in Fig. 8(a) and Fig. 8(b).

2. When the system has no AC mains input (in Battery mode), press
and hold the OFF button for about 1 second, then a beep is heard,

E1-20010915-C-1.0
30 Chapter 3 Operation

the UPS stops running. About 30 seconds later, the auxiliary supply
shuts off, all panel indicators go off, and the fan stops running.

3.2.5 System Power-off

1. After turning off the inverter, pull off the system input plug, or
place the switch of the wall socket or the distribution switchboard to
OFF, all panel indicators go off, and the fan stops running (if there is
a battery, a delay time of 30 seconds is needed before the fan
stops). Up to now, the system is powered off.

2. If the UPS is connected to external battery, place the switch of the

external battery to OFF.

3. After system power-off, the UPS has no output to supply the load.

3.3 Auto Transfer Between UPS Operation Modes

In normal case, user should set the UPS to Normal mode. When
operating in Normal mode, in the event of mains failure, the UPS
automatically transfers to Battery mode without interruption to load;
in the event of overload, the UPS automatically transfers to Bypass
mode without interruption to load; in the event of inverter fault or
internal overtemperature, the UPS operates in Fault mode.

3.3.1 Transfer to Bypass Mode in the Event of Overload

When the UPS remains overloaded for a specified time, the UPS
transfers from Normal mode to Bypass mode, and meanwhile gives
audible alarm every 0.5 second. In such case, the UPS output is
mains voltage. At this time, some loads should be disconnected until
the alarm stops and the yellow load indicator on the front panel goes
off, and 5 minutes after that, the UPS automatically transfers back to
Normal mode. To protect the load and UPS, the transfer times within
1 hour from Normal mode to Bypass mode due to overload should

E1-20010915-C-1.0
 Chapter 3 Operation 31

be less than 3, otherwise, the UPS will remain in Bypass mode for 1
hour before it transfers back to Normal mode.

3.3.2 Transfer to Battery Mode in the Event of Mains Failure

In the event of mains failure, the UPS transfers to Battery mode.

when the battery is completely discharged, the UPS automatically
shuts down. When the mains restores, the UPS automatically turns
on and operates in Normal mode. This function is designed for
unattended UPS. If the UPS is manually shut down in Battery mode,
it can only be turned on to inverter manually when the mains
restores.

3.3.3 Transfer to Bypass Mode in the Event of Overtemperature

High ambient temperature and poor ventilation may result in

overtemperature inside UPS. In the event of internal
overtemperature, the UPS transfers to Bypass mode, the fault
indicator shines red, the 3rd fault locating indicator from the left
flashes, and the UPS gives audible alarm. In such case, cut off the
input AC mains (by pulling off the input plug or switching off the
circuit breaker), remove any substances blocking ventilation, or
widen the distance from wall. After the UPS cools down, supply it
with AC mains and turn it on.

3.3.4 Output Short-circuit Protection

In the event of load short-circuit, the UPS stops output, the fault
indicator shines red, the yellow fault locating indicator flashes, and
the UPS gives alarm. In such case, disconnect the concerned load,
and cut off the input power of the UPS. 10 minutes later, the UPS
automatically shuts down (or manually shut down the UPS 10
seconds later by pressing the OFF button). After removing the

E1-20010915-C-1.0
32 Chapter 3 Operation

short-circuit fault, connect the load back to the UPS, supply the UPS
with AC mains and turn it on.

3.4 UPS Monitoring

For the information on background monitoring of UPS, please see

the documents delivered with the monitoring software.

E1-20010915-C-1.0
 Chapter 4 Maintenance 33

Chapter 4 Maintenance

Using Avansys iTrust series UPS in specified ambient environment

(see Section 2.2.1) can reduce maintenance.

I. Fan

The fan is expected to be able to run for 20000~40000 hours

continuously. The higher the ambient temperature, the shorter the
fan life. During system operation, please regularly check whether all
fans are operating normally and there is air blowing out from inside.

II. Battery Maintenance

The internal battery of iTrust series UPS is sealed, lead-acid,

maintenance-free battery. The battery life depends on the ambient
temperature, charge and discharge times. High ambient
temperature and deep discharge will shorten battery life.

To ensure battery life, the battery should be maintained regularly:

„ Keep the ambient temperature between 15 and 25 .

„ To prevent small current discharge, the continuous battery

discharge time should not exceed 48 hours.

„ When the UPS hasn’t been used for a long time, and the battery
hasn’t been charged for 3 months at specified ambient
temperature, or 2 months at high ambient temperature, please
charge it for at least 12 hours.

If the battery backup time is found greatly shortened, or when the

UPS LED indicates battery fault, please contact the distributor to

E1-20010915-C-1.0
34 Chapter 4 Maintenance

confirm whether the battery needs to be replaced. Before

replacement, please make sure that the specifications of the new
battery are correct.

Notice

1. Never short-circuit the battery terminals, which will result in fire.

2. Never open the battery, as the electrolyte is harmful to human
body. In the event of inadvertent contact of electrolyte, immediately
rinse it off and go to hospital for a check.

III. Keep Air Vent Unblocked

1. Regularly clean the system, especially the air inlet and air outlet.
Make sure the air flows freely inside the chassis. Use dust collector
for cleaning when necessary.

2. Check the air vents on the front, rear, and side panels, make sure
they are not blocked.

3. The 2kVA/3kVA long backup time UPS has high capacity rectifier
fan at the bottom of the chassis, make sure that the air vent at the
bottom of the chassis is not blocked.

IV. UPS State Check

1. Check whether the UPS is faulty: is the fault indicator shining? Is

fault alarm being given?

2. Is the UPS operating in Bypass mode: in normal case, the UPS

operates in Normal mode; if it is operating in Bypass mode, please
find out the reason, for instance: operator intervention, overload,
internal fault, etc.

3. Is the battery discharging: when the AC mains is normal, the

battery shouldn’t discharge; if the UPS is operating in Battery mode,

E1-20010915-C-1.0
 Chapter 4 Maintenance 35

please find out the reason, for instance: mains failure, battery test,
operator intervention, etc.

V. Function Inspection

It is recommended to inspect the UPS functions once half year.

1. Press the OFF button, check whether the buzzer and LED
indications are normal (see Section 3.1 Operation Mode). Please
do this after confirming that the AC mains is normal and data
backup has been done.

2. Press the ON/SILENCE button, check again whether the LED

indications are normal and the UPS transfers to Normal mode.

3. When the inverter is in Normal mode (the inverter indicator

shines), press and hold the ON/SILENCE button for 4 seconds to
start battery test. Should any battery problem be found, immediately
find out the problem and solve it.

E1-20010915-C-1.0
36 Chapter 5 Troubleshooting

Chapter 5 Troubleshooting

In the event of UPS fault, please check it and remove the fault in the
first instance following the methods described in the table below. If
the fault still exists, please contact the distributor, we’ll help you out
of trouble in the shortest time.

Serial
Alarm or Condition Possible Cause Action
No.

No panel display and A. AC mains hasn’t

Use voltmeter to check
system self-test when the been introduced into
1 whether the input mains
mains input switch is in the the system;
voltage is within tolerances.
ON position. B. Input undervoltage.

A. Make sure the input

switch of the 2KVA/3KVA
A. The input switch is
UPS is turned on;
turned off (2kVA/3kVA
B. Make sure that the input
The AC mains is normal, but UPS);
power line is properly
the mains indicator does not B. The input power
2 connected;
shine and the UPS operates line is not properly
C. Check whether the input
in Battery mode. connected;
fuse of the 1KVA UPS is
C. The input fuse is
broken. There is a standby
broken. (1kVA UPS)
fuse in the input power
socket.

The output power line Make sure that the output

No alarm is given, but there
3 is not properly power line is properly
is no voltage output.
connected. connected.

A. Pressing and holding the

After pressing the ON A. The button holding ON button for more than 1
4 button, the UPS does not time is too short; second;
start up. B. overload. B. Turn on the UPS again
after disconnecting all loads.

If the UPS is operating in

The mains voltage is
5 The mains indicator flashes. Battery mode, please note
outside tolerances.
the battery backup time.

E1-20010915-C-1.0
 Chapter 5 Troubleshooting 37

Serial
Alarm or Condition Possible Cause Action
No.

All load indicators shine,

Disconnect some loads from
6 and the buzzer beeps every Overload.
the UPS.
0.5 second.

A. Check whether the

The fault indicator shines
7 and the battery indicator
flashes.
A. The external
external battery switch is
battery switch is turned on and its lead is
turned off, or its lead properly connected;
is not properly B. Check whether the
battery is reversely
connected;
connected;
B. Battery reverse
C. Contact the distributor for
connection; battery replacement;
C. Battery damaged; D. Contact the distributor for
D. Charger fault. replacement/maintenance of
charger.

A. Allow the battery to

charge for more than 8
A. The battery is not
hours when the AC mains is
fully charged;
The UPS has reduced normal, and then re-test the
8 B. The battery is not
battery time. discharge time;
able to hold a full
B. The battery needs
charge due to age.
replacement, please contact
the distributor.

A. Remove the substances

blocking the vent, or widen
the distance from the wall,
The buzzer beeps, the fault
restart the UPS after it cools
indicator shines, and the 3rd Internal
9 down.
fault locating indicator from overtemperature
B. Check whether the rear
the left flashes.
panel fan is blocked from
running or damaged (the fan
stops running).

E1-20010915-C-1.0
38 Chapter 5 Troubleshooting

Serial
Alarm or Condition Possible Cause Action
No.

The buzzer beeps, the fault

Restart the UPS after
indicator shines, and the 5th UPS output
10 confirming that load
fault locating indicator from short-circuit.
short-circuit does not exist.
the left flashes.

The buzzer beeps, the fault

indicator shines, and the The UPS needs
11 1st, 4th fault locating UPS internal fault maintenance, please contact
indicator from the left or the the distributor.
inverter indicator flashes.

Turn off the UPS and cut off

Abnormal noise or smell the power input immediately,
12 UPS internal fault
inside the UPS. contact the distributor for
help.

When reporting UPS fault to our company or the distributor, please

inform the machine model and machine No. (the bar code on the rear
panel of the UPS).

E1-20010915-C-1.0
 Chapter 6 After-sales Service 39

Chapter 6 Service and Support

Avansys Power Co., Ltd. provides customer with satisfactory

technical support. To obtain support, please contact the distributor in
the first instance. When failing to reach the distributor, please
contact your local technical support center or the company
headquarters:

1. User can obtain service through dialing our free toll telephone.

Free toll: 800-8302118

2. Web site technical service

User can seek technical support by visiting our technical support

web site.

Technical support web site of Avansys Power Co., Ltd.:

http://www.avansys.com

To facilitate user, we also have special UPS service mailboxes:

hwdy@huawei.com

upsserver@huawei.com

3. We provide 3 years of free service for our 1k/2k/3kVA UPS

(including the internal battery), provided that they are used properly.

The above warranty shall not apply in the following circumstances:

„ The battery is provided by user;
„ Damage resulting from operation not in accordance with the
user manual;
„ Damage as a result of fire, flood, etc.;
„ Damage caused by transport, move or neglect after purchase;

E1-20010915-C-1.0
40 Chapter 6 After-sales Service

„ Damage caused by power supply not in accordance with

relevant electrical regulations or operation in ambient
environment not in compliance with requirements;
For detailed information on warranty, please see the warranty items.
4. Different levels of customized service packages are available with
reasonable charge, including responsive, preventive maintenance,
warranty period extension, etc. For detailed information, please
contact the distributor or the local technical support center.

E1-20010915-C-1.0
 Appendix 1 Communication Port 41

Appendix 1 Communication Port

RS-232 Communication Mode

Port description male)

NC 1
6 NC
RXD 2
7 NC
TXD 3
8 NC
NC 4
9 NC
GND 5

Pin 2: receiving terminal;

Pin 3: transmitting terminal;
Pin 5: common;
Other pins: unconnected.

Connection relationship between RS-232 port of computer and

RS-232 port of UPS

Computer --------------------- UPS

RDX pin 2 <------------------- TX pin 3
TDX pin 3 --------------------> RX pin 2
GND pin 5 --------------------- GND pin 5

RS-232 communication mode provides the following functions:

„ Monitor the current power supply state of UPS;

„ Monitor the current alarm information of UPS;
„ Monitor the current running parameters of UPS;
„ Time the ON/OFF control of the UPS, and set system
parameters.

E1-20010915-C-1.0
42 Appendix 1 Communication Port

RS-232 communication data format

Baud rate ---------- 4800bps

Byte length ---------- 8bit
Stop bit ---------- 1bit
Parity check ---------- none

Dry Contact Communication Mode

Port description

NC 1
6 OFF
MAINS FAILURE 2
7 GND
NC 3
8 NC
GND 4
9 NC
BATTERY LOW 5

Pin 2: this pin turns from OPEN to CLOSE in the event of mains failure, its
normal state is OPEN;
Pin 5: this pin turns from OPEN to CLOSE in the event of battery low voltage, its
normal state is OPEN;
Pin 6: when applying +5V voltage for more than 1 second, the UPS is turned off;
Pin 4: signal ground;
Pin 7: signal ground;
Other pins: unconnected.

Dry contact communication mode provides the following

functions:

„ Provide mains fault information in the event of mains failure;

„ Provide battery low voltage information when the battery
discharge is about to terminate;
„ Provide OFF control of UPS.

E1-20010915-C-1.0
 Appendix 2 Grounding & Lightning Protection 43

Appendix 2 Grounding & Lightning Protection

The grounding and lightning protection of low voltage power supply

system is a systematic engineering, of which the grounding and
lightning protection of UPS is only a part. According to relevant
international, domestic and industry standards, lightning protection
measures should be taken at the primary and secondary sides of
the AC power transformer before the power line is introduced into
the UPS machine room, and there are stringent requirements on the
length and grounding mode of the low voltage power cable
introduced into the UPS machine room, on the lightning protection,
shielding, and lightning protection ground cable of the UPS machine
room.

To ensure human safety, the UPS must be reliably grounded prior to

use, i.e., the UPS protective ground (the metal case of the UPS)
must be reliably connected to the ground bar in the machine room
by connecting the ground pin of the UPS input plug to the machine
room ground bar. In addition, the mains frequency ground
resistance of the machine room ground bar should be in compliance
with relevant standards, normally less than 5 ohms.

To ensure that the ground cable inside the UPS is reliably and
safely connected, the iTrust UPS had undergone stringent internal
ground resistance test at factory before despatch.

The iTrust UPS provides perfect lightning protection. All lightning

protection elements are made by world known manufacturer or
military standard products, and the SPD (surge protection device) is
designed and installed in strict accordance with the IEC standard.
After other lightning protection actions of low voltage power supply
system stated above are taken in compliance with requirements, the

E1-20010915-C-1.0
44 Appendix 2 Grounding & Lightning Protection

harm that the lightning strike may do to the UPS machine room is
minimized.

Classified by the different throughput capacity and installation place,

usually the UPS system has no more than 2 levels of lightning
protection. The first level lightning protection adopts C-class SPD (or
-class) with a max throughput capacity of 40kA, waveform 8/20 s,
installed between the UPS and the AC distributor; the second level
lightning protection adopts D-class SPD (or -class) with a max
throughput capacity of 8kA, waveform 8/20 s, installed inside the
UPS. Standard D-class SPD is installed inside the iTrust UPS, and
the SPD24SZ C-class SPD produced by Avansys is recommended.
User may decide whether to select C-class SPD according to the
actual situation of the machine room. Whichever brand C-class SPD
is selected, the connection method shown in the following figure
must be adopted between the C-class SPD and the UPS, i.e., the
protective ground (the UPS metal case) and the C-class lightning
protection ground of the UPS share the same ground, and are then
connected to the ground bar in the machine room.

E1-20010915-C-1.0
 Appendix 2 Grounding & Lightning Protection 45

User
UPS
Protective
ground

Ground
bar

wiring
diagram

1. Fixation hole 2. Air breaker 3. Integrated lightning protection element

4. Ground copper bar C-class lightning protection ground
Fig. 1 Connection of SPD24SZ SPD

Notes:

1. It is recommended to use copper core cable with sectional area

between 6 25mm² as the live line (L) and neutral line (N) of the
SPD24SZ SPD, and copper core cable with sectional area 10mm²
(minimally 6mm²) as the protective ground cable (PE line). For
detailed installation, please refer to relevant specifications by
Avansys.

2. According to test result, the length of the connection cable

between the C-class SPD box and the UPS is required to be within
5 10m, and it must be ensured that this cable will not suffer
lightning strike. Too short cable length will affect the lightning
protection effect.

3. In applications with high lightning strike hazard, it is

recommended to install B-class (or -class SPD at 12m or even

E1-20010915-C-1.0
46 Appendix 2 Grounding & Lightning Protection

further before the C-class SPD. User may buy and install the
B-class SPD by itself under the technical guidance of Avansys.

E1-20010915-C-1.0
 Appendix 3 Technical Specifications 47

Appendix 3 Technical Specifications

UH11-0010 UH11-0020B UH11-0020 UH11-0030

Model
UH11-0010L UH11-0020LB UH11-0020L UH11-0030L
Rated voltage 220Vac
160-276Vac: 100% rated load; 120-160Vac: linear derating in
Voltage range
Input loading; 120Vac: 50% rated load
Frequency 50Hz±5Hz
Power factor ≥0.99
Power rating 1kVA/700W 2kVA/1.4kW 3kVA/2.1kW
Voltage 220Vac±2%
Synchronizes with the mains frequency when the mains is
Frequency
working; 50Hz 0.2% when in Battery mode.
Frequency
synchronization ≤1Hz/s
speed
Power factor 0.7
Crest factor 3:1
Output Voltage harmonic
≤3% linear load ≤5% nonlinear load
distortion
Dynamic
5% at 100% load step change resistive load
response
Transient
≤60mS
recovery time
Inverter overload
105~125% rated load, 5min; 125~150% rated load, 10s
capacity
Bypass voltage 120~253Vac
Efficiency 87%

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48 Appendix 3 Technical Specifications

UH11-0010 UH11-0020B UH11-0020 UH11-0030

Model
UH11-0010L UH11-0020LB UH11-0020L UH11-0030L
Type Sealed, lead-acid, maintenance-free battery 12V/7Ah

Internal cell
3 8 10
number

Rated voltage 36Vdc 96Vdc 120Vdc

Backup time at
full load 6min 8min 10min 8min
Battery standard UPS

Recharge time
8 hours to 90% rated capacity
standard UPS

5A, expandable in parallel to

Charge current
9A (external charger is
long backup 7A 6A
needed when battery
time UPS
capacity ≥200Ah)

Transfer Normal ↔Battery 0

time Inverter↔Bypass ≤5ms

Audible noise (1m) ≤40dB ≤45dB

Display LED

Safety CCEE GB4943-1995

Conduction: EN50091-2, EN55022 Class B;

Emission: EN50091-2, EN55022 Class A;
EMC Harmonic current: EN61000-3-2;
Immunity: EN61000-4-2.3.4.6.8.11 Level III,
EN61000-4-5 Level IV

Surge protection IEC60664-1-IV, 6kV/3kA hybrid wave for 1.2/50µS+8/20µS

Protection class IP21

E1-20010915-C-1.0
 Appendix 3 Technical Specifications 49

UH11-0010 UH11-0020B UH11-0020 UH11-0030

Model
UH11-0010L UH11-0020LB UH11-0020L UH11-0030L
Operating
0°C +40°C
temperature

Storage 40°C +70°C (without battery)

Environ
temperature 20°C +55°C (with battery)
mental
condition
Relative humidity 5% 95%, non-condensing

<1500m, derating in accordance with GB/T3859.2 when it is

Elevation
higher than 1500m

160 260 210 400 210 400

Size W H D (mm) 210 400 530
420 530 530

Standard UPS
14 40 45 45
(kg)
Weight
Long backup
8 20 21 21
time UPS (kg)

E1-20010915-C-1.0
50 Appendix 4 Optional Component

Appendix 4 Optional Component

Avansys iTrust series UPS provides the following optional components:

Product Model Remark

SNMP adaptor UF-SNMP110

Network software UF-WIN100N

WEB/SNMP AGENT UF-SNMP110-WEB

UF-B0010-38 3 38Ah cells

UF-B0010-65 3 65Ah cells

UF-B0010-100 3 100Ah cells

UF-B0020B-24 8 24Ah cells

UF-B0020B-38 8 38Ah cells

Battery cubicle
UF-B0020B-65 8 65Ah cells

UF-B0020B-100 8 100Ah cells

UF-B0030-38 10 38Ah cells

UF-B0030-65 10 65Ah cells

UF-B0030-100 10 100Ah cells

Max charge current 4A, for

Charger UH-BCH120/4 battery consisting of 10
12V cells in series.

SPD SPD-24S C-class SPD

E1-20010915-C-1.0