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Interview guide
Job title: Café Manager
1 A few good points but 3 Some points covered. 5 Perfect answer. All
main issues missing. No Relevant information points addressed. All
examples/irrelevant given. Some examples points relevant. Good
examples given given. examples.
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BSBHRM405 Support the recruitment, selection and induction of staff
Work history
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BSBHRM405 Support the recruitment, selection and induction of staff
How would you deal First, I’ve learned to not take the things 2 5 7
with a problem you had that customers say about their
not encountered experience personally, which really
before? helps when it comes to diffusing the
situation. I always try to really
understand the complaint and do the
best I can to solve the issue
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BSBHRM405 Support the recruitment, selection and induction of staff
Interview guide
Selection Facebook
panel:
1 A few good points but 3 Some points covered. 5 Perfect answer. All
main issues missing. No Relevant information points addressed. All
examples/irrelevant given. Some examples points relevant. Good
examples given given. examples.
4
BSBHRM405 Support the recruitment, selection and induction of staff
Personality,
motivation
and
What are your I’m motivated and reliable. 1 5 6
character
strengths and However, I talk a lot. May be the
weaknesses? staff who do not know me will
feel stress. But I will work it out.
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BSBHRM405 Support the recruitment, selection and induction of staff
Why did you decide to One of the reasons to apply this post 2 4 6
seek a position with because I felt I was not challenged
this company? enough at the job
How would you deal I will try to take control if the issue can 2 5 7
with a problem you had solve without boss. Every detail will be
not encountered record down to the daily booklet.
before?
After discussion we will contact you via email to let you the result. Thank you for coming to
interview.
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BSBHRM405 Support the recruitment, selection and induction of staff
I am currently seeking employment as a café manager and am hoping you will provide a
reference for me. Having worked with you for several years at Company The Fram Inc,
Broadmeadows, I believe you can provide potential employers with specific information about
my skills that will improve my chances of getting the job.
Attached is my current resume. Please let me know if you need any additional information to act
as a reference on my behalf. Thank you so much for considering my request.
Thanks again,
Kenneth L. Baldwin
P: 0411-223-344
E: kenneithbaldwin@abc.com
I am currently seeking employment as a café manager and am hoping you will provide a
reference for me. Having worked with you for several years at Company McJoe’s Café, Bar and
Restaurant, I believe you can provide potential employers with specific information about my
skills that will improve my chances of getting the job.
Attached is my current resume. Please let me know if you need any additional information to act
as a reference on my behalf. Thank you so much for considering my request.
Thanks again,
Leila Hussain
P: 0435-354-343
E:l.hussain@gmail.com
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BSBHRM405 Support the recruitment, selection and induction of staff
8.5/10
N/A
N/A
Responsible, reliable
Did the applicant get along well with management and co-workers?
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BSBHRM405 Support the recruitment, selection and induction of staff
No
N/A
If I describe the position we are hiring for to you, could you describe how good a fit you
think the applicant would be for the position?
Totally fit this position who can totally handle the customer and staff in the shop
Is there anything I haven't asked that you would like to share with me?
Good team member in the work place. I am appreciating that she helping me in
manages the shop.
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BSBHRM405 Support the recruitment, selection and induction of staff
Cafe manager, she manages the daily operation and budgets for the cafe. Ensure all
operation is consistent and precise in accordance with the cafe culture. Provide world
class quality and customer service. Recruit and trained chefs and waiters for the cafe.
etc
9 out of 10
N/A
N/A
Some time just talk too much and take control on work that make co worker a bit
nervous.
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BSBHRM405 Support the recruitment, selection and induction of staff
Did the applicant get along well with management and co-workers?
She is independent
Nope
If I describe the position we are hiring for to you, could you describe how good a fit you
think the applicant would be for the position?
She’s totally fit this position who can totally handle the customer and staff in the cafe.
Is there anything I haven't asked that you would like to share with me?
She’s really good team member in the work place. I am appreciating that she helping me
in manages the shop.
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BSBHRM405 Support the recruitment, selection and induction of staff
SELECTION PLAN
In this recruitment there are two candidates who have been qualified to be a Café manager.
Kenneth Baldwin
A manager
Has a 4 year working experience with management aspect
Bachelor graduate
Leila Hussain
To start with the resumes both of them have the management experience in work and have a
relevant experience on their study as well.
Kenneth Baldwin is young but he is reliable. He believes he can do better and revises more in
the future. He is well determinate.
Leila Hussain is confidence and reliable. During the interview, it can feel she is well organizing
and love to challenge.
To sum up, both of them are really suit to position of café manager. However, Leila worked as
café manager who should be more suitable to this position.
Approved:____Emma______________________________Date:__16/06/2019_____________
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