Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Roann Barris
REVIEW OF LITERATURE
The most extensive studies of clinical reasoning have involved physi-
cians; however, a few studies in health-related fields and in education
also exist. These studies consistently point to a tendency for decision-
making or reasoning processes to become increasingly routinized and
decreasingly interactive over time (Broderick & Ammentorp, 1979;
Clavelle & Turner, 1980; Watts, 1985). When interactive decision mak-
ing does take place, it is more likely to involve fine-tuning of an already
selected strategy or deletion of something that was planned than a deci-
sion to incorporate new strategies (Clark & Yinger, 1977; McNair,
1978-79; Rogers & Masagatani, 1982).
Another commonality of clinical reasoning that has been observed is
a tendency to generate a limited number of hypotheses about the pa-
tient (Elsteinet al., 1978; Payton, 1985) and, concomitantly, to disregard
or not use information that may not fit into the original hypotheses
THE OCCUPATIONAL THERAPY JOURNAL OF RESEARCH 7:3 149
(Elstein et al., 1978; Rogers & Masagatani, 1982; Watts, 1985). Politser
(1981) suggested that this may occur because the clinician does not want
to give up early hypotheses or may simply not notice or remember
relevant but dissonant information.
Indirect and direct investigations of clinical reasoning have found that
it is influenced by a variety of factors: knowledge, personal values, situa-
tional or environmental features, and length of experience (Barris, 1984a;
Baumann & Bourbonnais, 1982; Cohen, Weinberger, Mazzucca, &
McDonald, 1982; Kielhofner & Nelson, 1983; Knafl & Burkett, 1975).
Taken together, research findings point to interaction among all these
factors in determining the process of clinical reasoning. Thus, when clini-
cians are uncertain as to the outcome of their methods, they may become
overly reliant on a particular "school" of professional work and its con-
comitant techniques (Freidson, 1970; Light, 1980). At the same time, they
may place increasing emphasis on the value of clinical experience and
become wary of new book or classroom knowledge. The final result may
be a static process of clinical decision making and treatment planning.
METHODOLOGY
A variety of approaches have been used to study clinical reasoning, each
with its own merits and shortcomings. Because of its nature, the pro-
cess of clinical reasoning is largely invisible. Any attempt to examine
it, even under the most realistic conditions, introduces an element of
reflectiveness and self-consciousness that may not normally be present.
Methods range from naturalistic approaches such as in vivo study and
high-fidelity simulations to paper-and-pencil tasks and interviews
(Elstein et al., 1978). The format used in this study reflects an attempt
to be unobtrusive to both therapists and patients while taking place in
the natural environment. It combined observations recorded as a written
transcript, a brief interview with the observed therapist, a request for
therapist feedback on the written transcript, and the completion of two
paper-and-pencil attitude scales by the therapist.
Sample
The study consisted of observations of occupational therapists work-
ing in mental health settings. Therapists who participated had at least
two years of experience, had supervised either level-one or level-two
fieldwork students, and were still engaged in direct patient contact.
Therapists who were interested in participating and who met the criteria
also needed to be able to arrange an evaluation/interview with a recently
150 BARRIS
admitted patient. The therapist was asked to ascertain whether the pa-
tient was willing to have an observer present during the evaluation and
to assure the patient that his or her responses were not going to be the
focus of the observation. The 19 therapists who participated worked
in Madison, Wisconsin; Dallas, Texas; New York City; Detroit, Michigan;
and Providence, Rhode Island.
The completed observations took place in day and inpatient programs.
The settings included psychiatric wards in general hospitals, private
psychiatric hospitals, long-term care facilities, and community mental
health centers. Participating therapists had from 2 to 17 years of ex-
perience; 4 had entry-level master's degrees in occupational therapy, one
had an advanced professional occupational therapy degree, and the rest
had baccalaureate degrees in occupational therapy.
Procedure
Five experienced occupational therapists, currently enrolled in either
advanced professional occupational therapy master's degree programs
or in doctoral programs in related fields, served as data collectors for
the study. These therapists were asked to arrange observations of three
to five occupational therapists in psychosocial practice living in their
geographic area. Observations were to be made of each therapist con-
ducting an initial or early interview with one client.
Data collectors were given a set of written instructions and a sample
transcript recorded by the author. The instructions included suggested
interview questions and a format for obtaining information. Each data
collector received feedback from the author as to the completeness of
the obtained information, and all were able to provide further infor-
mation when necessary.
Observers were directed to explain to the therapist that they were
interested in the treatment-planning/decision-making process used by
occupational therapists. During the observation, they were to write
down as much as possible of what the therapist said and only enough
of the patient's response to put the therapist's comments or questions
in context. After the patient interview, the observer interviewed the
therapist to obtain a description of the treatment program, role of oc-
cupational therapy in the setting, types of treatment groups offered,
usual sequence of events with new admissions, and any other pertinent
information. Observers were also instructed to question the therapist
about any events during the patient interview that may have been puz-
zling to them.
Following the interview, the observers typed up their transcripts and
sent them to the therapists, along with two attitude questionnaires.
THE OCCUPATIONAL THERAPY JOURNAL OF RESEARCH 7:3 151
Therapists were asked to note any comments they might have had on
the transcripts, their intents during the interview, anything they might
have done differently, or their feelings about what they did do. In ad-
dition, they were asked to complete the two questionnaires and then
return the transcript and questionnaires to the observer. Data were col-
lected in this way over a period of eight months.
The Psychosocial Beliefs Questionnaire (PBQ) is a refinement of a
questionnaire used in a study of psychosocial occupational therapy
ideology (Barris, 1984a). It addresses beliefs about the role and func-
tions of the occupational therapist in psychosocial settings and consists
of three subscales corresponding to neurophysiological beliefs, occupa-
tional behavior beliefs, and psychodynamic beliefs. Item/subscale total
correlations found that most items had positive moderate correlations
with the expected subscale and little or negative correlations with the
other two subscales (Barris, 1984b).
The second questionnaire, the Client Attitude Questionnaire (CAQ)
(Nevid & Morrison, 1976), is a 20-item measure of the degree to which
a person holds a medical model or more radical psychosocial model
perspective on mental illness. It has been shown to be highly reliable
and to have construct and discriminative validity (Morrison & Becker,
1975; Morrison & Hanson, 1978; Morrison & Teta, 1977).
Data Analysis
Data analysisbegan with a general reading of all transcripts. Next, recur-
ring content areas in therapists' questions and the types of questions
or comments used were identified. An ongoing record of these ques-
tions and themes led to a list of 67 types of statements that appeared
at least once in a transcript. These categories were rather specific; for
example, asking about goals, asking about plans, and asking how the
patient thought occupational therapy could be helpful were included
as separate categories.
After this list was compiled, the transcripts were reviewed again. Each
statement was coded in terms of the master list; if appropriate, a state-
ment was given more than one code. Thus, a follow-up question about
work history would be coded as both asking for elaboration and focus-
ing on the content area of work.
Information from the observers' interviews with the therapists was
also recorded. Information of interest related to therapist review (or
non-review) of medical records before seeing the patient, types of goals
set for the patient, and other treatment program data.
Finally, the two questionnaires were scored. Of special interest here
was the identification of therapists who had extreme scores. The
152 BARRIS
RESULTS
Although some of the data were quantified during the process of ex-
amination, data analysis in this study was far more individualized and
interpretive than in quantitative research. Therefore, the following
discussion represents the researcher's speculations about the initial in-
terview and early clinical decision making in psychosocial occupational
therapy.
Four themes will be used to organize the discussion: the variability
of content in interviews; communication of the therapist's beliefs or
paradigm to the patient; influences on the therapist's clinical reason-
ing; and comparisons with occupational therapists working in the area
of physical dysfunction.
T: I'm unclear when you say, "That was put on me .... "
P: [Goes on to describe parents getting on his back about work and other aspects of
his life]
What is noteworthy is that the patient began talking about work and
stress in a concrete, functional way; the therapist, however, wanted to
pursue the psychodynamics of stress and continued this psychodynamic
focus throughout the interview. In another example, the therapist wanted
to explore the family dynamics but the patient did not:
T: Did the separation have anything to do with the way you are now? Where is the
marriage right now? Do you think you'll get back together?
P: [T has paused between questions, but P has made little response.)
T: Who asked for the separation?
P: I don't want to talk about it right now.
T: That's okay.
[Nurse brings in medications and patient asks a question about dosage.)
T: That's good to know and care about what you are taking; that's good. [T then changes
the topic to a discussion of how the patient's depression has been affecting her at work.)
been identified rather than following their own intuition and inferences
about possible problems.
Routinization of treatment was an area in which the psychosocial
therapists were similar to those in physical dysfunction and to other
health professionals. Almost all the programs relied on either one assess-
ment or a combination of two or three that were used with all patients.
Therapists did not choose their assessments or interview format; it was
already established for the occupational therapy department as a whole.
In at least five settings, patient goals were also standardized, selected
from a preexisting goal checklist.
Further, treatment programs were routinized as well, as patients were
frequently assignedto all the groups. For example, one therapist described
an assertiveness group to a patient and explained that she tried to get
everyone in that group because almost everyone could benefit in some
way. Other therapists stated that they felt most goals could be worked
on within the context of most groups, so someone without work-related
problems might still be assigned to a work group but would concentrate
on interpersonal or self-esteem related goals.
Occupational therapists in psychosocial practice seemed to do more
probing than physical dysfunction therapists (although this may reflect
a verbal as opposed to a performance-based approach). Rogers and
Masagatani (1982) commented that therapists in their study often used
just one marker to ascertain the patient's performance in a particular area
(for example, putting on a shirt as an assessment of dressing ability). The
psychosocial therapists were likely to ask many questions related to a
given area of behavior and to encourage patients to explore in pro-
gressively more detail an area of their lives.
As in the physical dysfunction evaluations, therapists stated that they
do not often deviate from their planned assessment format. The reasons
given for deviation generally related to patient limitations, such as
cognitive dysfunction or reading problems, or to patient behavior, that
is, a patient who is actively psychotic or too resistive. In such cases,
something was eliminated from the interview or covered in less detail.
Only rarely did therapists indicate that deviation took the form of a more
in-depth assessment. Usually when this did occur, it was related to self-
care behavior.
Discussion. These areas of differences and similarities raise interesting
points. First, the preference for approaching the patient without
background information may rest on a questionable assumption. If a pro-
gram and interview exist in a setting, then it seems unlikely that a
therapist would not have some type of plan in mind when approaching
a patient. Such a plan would operate as a filter in much the same way
THE OCCUPATIONAL THERAPY JOURNAL OF RESEARCH 7:3 159
that reading the chart does. Even if this is not the case, a problem created
by not reading charts is the duplication of information already available
and time spent collecting information that may lie outside the domain
of occupational therapy.
The routinization of goals and treatment groups would seem to im-
pose a static framework on the identification of patient problems and
possible approaches that can be taken with patients. Although this
routinization may reflect the pressures of documentation and short-term
treatment, one is still forced to wonder whether all patients can be so
neatly defined in terms of goals and treatment strategies.
STUDY LIMITATIONS AND CONCLUSIONS
This study proved to be surprisingly more difficult to conduct than an-
ticipated. Therapists were often quite reluctant to be observed, and the
interview/observation process was time consuming. Although 5 peo-
ple served as data collectors, observations were completed on only 19
therapists. In addition, several other graduate occupational therapy
students had indicated an interest in observing therapists and then
withdrew, either because of the time commitments or because of in-
ability to arrange observations with local therapists. A more intrusive
form of data collection-use of audiotapes or videotapes, which would
have provided a great deal more information-would have been
nearly impossible to implement given the nature of psychosocial treat-
ment and the reluctance of therapists to participate in this type of
research. As a result, although this study provides a closer look at the
clinical evaluation processes used by occupational therapists in
psychosocial practice than has been obtained previously, it nevertheless
suffers from many shortcomings.
The obvious limitations include the nonrandom approach to therapist
selection and the small sample size. In addition, each therapist was ob-
served only once. It is possible that that one observation represented
a highly atypical interview for the therapist. A more serious problem,
however, concerns the incomplete explanations of events obtainable from
the therapists who were observed. The strategy used in this study did
not focus on what the therapists were thinking as they proceeded through
the evaluation. Some of the subjects did include much of this type of
information when they read over their transcripts, but others simply
looked to see if the transcript was reasonably accurate. Thus, the discus-
sion of what happened during the interviews represents only the in-
vestigator's interpretation of the events.
Given these limitations, there are several conclusions that remain to
be drawn from this study. First, in terms of clinical reasoning, occupa-
160 BARRIS
Acknowledgments
This research was supported by a grant from the AmericanOccupational Therapy
Foundation. I would like to thank the therapists and patients who agreed to
be observed during interviews, as well as Karen Crane, Bette Bonder, Vickie
Schindler, Mary Hostetler-Brinson, and Betty Hasselkus for their invaluable
assistance with data collection.
REFERENCES
Barris, R. (1984a). Toward an image of one's own: Sources of variation
in the role of occupational therapists in psychosocial practice. Oc-
cupational Therapy Journal of Research, 4, 3-23.
Barris, R. (1984b). Response to commentary: A reply to Clark and
Sharrott. Occupational Tberapy foumal of Research, 4, 117-125.
Bauman, A., & Bourbonnais, F. (1982). Nursing decision-making in
critical care areas. Journal of Advanced Nursing, 7, 435-446.
Broderick, M. E., & Ammentorp, W. (1979). Information structures: An
analysis of nursing performance. Nursing Research, 28, 106-110.
Clark, C. M., & Yinger, R. J. (1977). Research on teacher thinking. Cur-
riculum Inquiry, 7, 279-304.
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