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Head Office: Jl. Radio IV No 8 B Jakarta 12130, Telp. 021-7265174, Fax. 021-7236076
email: learning@m-knowsconsulting.com, website: www.m-knowsconsulting.com
Surabaya Branch Office: Jl. Raya Darmo Permai III Surabaya
CONFIDENTIAL Telp. 031-83705277, email: surabaya@m-knowsconsulting.com
Slide (#)
This document is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for
distribution outside the client organization without prior written approval from M-Knows Consulting.
M-Knows Consulting Expertise
Hal 2
M-Knows Training Performance – Inhouse & Public
Jumlah Kelas Jumlah Kelas Topik yang umumnya diminati
Tahun Pelatihan Pelatihan
In House Public 1. Optimalisasi Kinerja Operasional:
A. Branch Manager Performance Improvement
2018 167 Kelas 74 Kelas (Revenue, Cost, Profitability Improvement).
B. Sales Team Performance Improvement
2017 200 Kelas 77 Kelas
(Outlet Head, Sales Supervisor, Salesman).
2016 229 Kelas 53 Kelas C. Credit Processing (Surveyor, Credit Analyst, Application Scoring,
Data Processing, Filling Management).
2015 195 Kelas 72 Kelas
D. Collection (Collection Strategy and Tactics, Supervisory Skills
2014 190 Kelas 41 Kelas in Collection, Desk Collection Skills, Field Collection Skills,
Collection MIS and Analytical Tools, Legal Aspects in Collection,
2013 148 Kelas 38 Kelas Mengelola Emosi dan Kontrol Diri bagi Debt Collector.
E. Operation and Customer Services (Complaint Handling System,
2012 199 Kelas 27 Kelas Experiential Customer Services, Sales Oriented Customer Services, After
Sales, Cross - Sales Retention Programs, Implementing SLA and SLG
2011 190 Kelas 60 Kelas Operation Model).
Securitas
Hal 4
OUR CLIENTS – CONSULTING & IN-HOUSE TRAINING
Automotive Consumer Goods Heavy Equipment
Retail
Broadcasting
Telecommunication
Pharmacy
Property
Electronic
Hal 5
OUR CLIENTS – CONSULTING & IN-HOUSE TRAINING
Construction
Manufacture Agriculture
Others
Mining
Hal 6
We Are Strong in Repeat Orders
“Satisfaction Guaranteed”
Mengelola Emosi & Kontrol Diri bagi Debt
Creating The Winning Team Collector, Intermediate Collection Skills,
Powerful Selling Technique, Collection
(Motivational Program), Building
Skills (2 Batch), Collection for
Solute Team Work Among Team Innovative & Lateral Thinking (3 Batch),
Commercial (2 Batch), Niaga Collection
Communication (2 Batch), Team Building,
Members Through Better Management Development Program for
Mind Mapping, Motivation, Personality
Communication, Train The Trainer (2 Credit Card, Niaga Collection
Development Skills, Concep Analyst Thinking,
Bacth), Coaching, Counseling & Development Program for Consumer
Ketrampilan Berkomunikasi dalam rapat dan
Collection
Mentoring for Unit Head (2 Batch), diskusi, Effective Sales Management, Gathering, E-
Applied Management to Create a Filling, Training Untuk Kasir , Advance Negotiation
Skills (4 batch), Winning Employee (2 Btach),
Better Relationship & Result. Amazing
Executive Presence (3 Batch), Service Excellence
Race, Engagemen Managemenet, (3 Batch), Leadership (2 Batch), Train The Trainer,
Persiapan Prapensiun Lateral thinking (2 Bathc), Publick Speaking,
Indentifikasi Uang Palsu & Tanda Personal Image,
Tangan Palsu (22 Batch),
Professional Debt Collection
Supervisory Skills,
Coaching, Mentoring &
Collection, Analisa Interview Counseling Skills, Train The Trainer (15 Batch),
Nasabah (8 Batch), Grafologi & Soft Skills for Loan Collection Management, Leadership
Grafonomi (4 Batch), Analisa Service (14 Batch), & Legal Aspect,
Tehnik Interview Verivikasi Dokumen , Analytical Thinking (8 Batch) , Collection (5 Batch),
Collection (2 Batch), Selling with NLP
Negotiation Skills (2 Batch),
Workshop Credit (2 (6 Batch)
Presentation & Communication (5 Batch)
Btach)
We Are Strong in Repeat Orders
“Satisfaction Guaranteed”
Field Officer Basic Training - Corporate
Culture Installation
(48 Batch), Collection Manner
Workshop for A/R Man (35 Batch),
Account Representative Basic Training Credit Analyst, Field Collection, Branch Performance
(14 Batch) Insight With Business Simulation Games, Self
Motivation & Communication Skills 3 (batch)
Hal 8
We Are Strong in Repeat Orders
“Satisfaction Guaranteed”
Metode Evaluasi
Hal 10
Contoh Pengukuran Hasil Pelatihan Klien Kami
Kompetensi Kompetensi Kinerja
SEBELUM Pelatihan SESUDAH Pelatihan SESUDAH Pelatihan
Salesman yang Salesman yang mengalami peningkatan kinerja Penjualan
mengalami = 712 dari total 1355. Salesman atau 52,5%.
Salesman yang PENINGKATAN
SUDAH memenuhi kompetensi = 880 Salesman yang tidak mengalami peningkatan kinerja
standar minimum Salesman atau 64,9 %. Penjualan = 168 dari total 1355. Salesman atau 12,4%.
kompetensi = 892
Salesman dari total Salesman yang TIDAK Salesman yang mengalami peningkatan kinerja Penjualan
1355 Salesman atau mengalami yang = 12 dari total 1355. Salesman atau 0,9 %.
65,8%. peningkatan
kompetensi = 12 Salesman yang tidak mengalami peningkatan kinerja
Note : Total peserta keseluruhan
lebih dari 1600 Salesman, Salesman atau 0,9 %. Penjualan = 0 dari total 1355. Salesman atau 0%.
lebih dari 200 SPV dari
64 Area Manager (kota) Salesman yang mengalami peningkatan kinerja Penjualan
Salesman yang = 234 dari total 1355. Salesman atau 17,3 %.
Salesman yang mengalami peningkatan
BELUM memenuhi kompetensi = 284
Salesman yang tidak mengalami peningkatan kinerja
standar minimum Salesman atau 20,9%. Penjualan = 50 dari total 1355. Salesman atau 3,7%.
kompetensi = 463
Salesman dari total Salesman yang mengalami peningkatan kinerja
Salesman yang tidak
1355 Salesman atau mengalami yang
Penjualan= 119 dari total 1355. Salesman atau 8,8%.
34,2%. peningkatan
kompetensi = 179 Salesman yang tidak mengalami peningkatan kinerja
Salesman atau 13,2 %. Penjualan = 60 dari total 1355. Salesman atau 4,4%.
FIDINA SARI
Fidina Sari sudah berpengalaman di dunia Professional dan Perbankan lebih dari 20 tahun, diantaranya Guruh Soekarno
Putra Production, Citibank, The Hongkong and Shanghai Bank Corporation (HSBC) dan OCBC NISP, dengan keahliannya
meliputi bidang Showbiz, Collection telecalling dan field Collection di Jakarta dan di beberapa daerah seperti Bandung,
Semarang, Surabaya dan Medan. Fidi juga pernah berkarir dibidang Risk Portfolio Management, Risk Policy Management,
Risk Collection Management, Network Sales Management dan juga sebagai Trainer for Collection. Dari semua karir
professional yang dijalani, Fidi mendapatkan penghargaan dan sertifikasi tingkat International diantaranya adalah Created
Standardize and Guidelines of Call Monitoring for Collection, Certified Trainer from Hongkong for Increase Kept Promise
Module & Certified Trainer and Quality from Global (USA) for Standardize Collection New Call Model
Slide 14
Our In-House Training 2019
NO Topic Company Tittle Time
1 Clipan Finance How To Be Smart Relationship Manager Jan-19
5 Asuransi Jasaraharja Putera Pipeline Management, New Prospect & Lead Mar-19
3 Train The Trainer South Pacific Viscose Train The Trainer Jan-19
4 Collection Asuransi Jiwa Car Negotiation Skills and Collection Management Jan-19
Sales & How To Achieve Target with Increasing Capability &
5 Bank Indonesia Mar-19
Marketing Capacity
6 Gapura Angkasa Pelatihan Business Model and Digital Transformation Jan-19
Mitsubishi Motors Krama Yudha Effective Key Performance Indicator & PDCA for
7 Feb-19
Sales Indonesia Success Business Process
Others
8 Mabes TNI Pelatihan Literasi Komputer Feb-19
9 Bank Indonesia Excellent Infographic Techniques Mar-19
10 Bank Indonesia How To Build Resilience To Face Disruptive Era Mar-19
Hal 16
Our In-House Training 2018
NO Topic Company Tittle Time
1 Jaya Real Property Advancing Your Leadership Jan-18
2 BNI Innovatife Leadership for Change Jan-18
Effective Marketing Strategy : Plan & Execution for
3 Yamaha Indonesia Feb-18
Leaders
4 Bank Indonesia Leadership (2 Batch) Apr-18
5 Bank BTN Soft Skill For Asset Management Series (PAC) 2 batch Mei-18
11 Artha Asia Finance Etos Kerja Unggulan Sebagai Pemimpin Profesional Jul-18
12 Bank Mega Smart Collection For Credit Card Collector Okt-18
Mengelola Emosi, Temperamen, dan Kontrol Diri Dalam
13 BNI Okt-18
Pekerjaan
Effective Supervisory Skills :
14 Astra Motor Okt-18
Data Analysis and Territory Management (2 Batch)
15 Multistrada Supervisory Development Program Okt-18
16 Manulife How To Be An Highly Effective Leader Nov-18
Hal 17
Our In-House Training 2018
NO Topic Company Tittle Time
30 Bank Mega Smart Collection For Credit Car Collector (2 Batch) Jul-18
Hal 18
Our In-House Training 2018
No Topic Company Tittle Time
Pendidikan Development Program untuk Pekerja Collection
31 BRI Jul-18
Kartu Kredit
32 Trac Fundamental Collection & Negotiation Skills Jul-18
33 Home Credit Indonesia Collection Team Leader Training 2018 Jul-18
34 PP Properti Professional Debt Collection Skills (2 Batch) Jul-18
35 Bank BTN How To Become A Good Supervisor In Collection Jul-18
36 Mandiri Tunas Finance Negotiation Skill For Remedial Head (2 Batch) Mei-18
37 Mandiri Tunas Finance Negotiation Skills for Remedial Head (3 Batch) Jul-18
38 Mandiri Tunas Finance Negotiation Skill For Collection Head Agust-18
Collection
39 Bank BTN How To Become A Good Supervisor In Collection (2 Batch) Agust-18
40 Bank Mega Smart Collection For Credit Car Collector Agust-18
41 Bank Mega Smart Collection For Credit Card Collector Sep-18
42 Mandiri Tunas Finance Negotiation Skill For Collection Head (2 Batch) Sep-18
43 Indocare Pacific (Ecocare) Professional Debt Collection Skills Sep-18
44 Bussan Auto Finance Train The Trainers for Collection Sep-18
45 Home Credit Indonesia Collection Team Leader Training 2018 Okt-18
46 Mandiri Tunas Finance Negotiation Skill For Collection Head Okt-18
47 Bank BTN Asessment How to Become a Good SPV in Collection Okt-18
Hal 19
Our In-House Training 2018
No Topic Company Tittle Time
Mitsui Leasing Capital
48 Professional Debt Collection Skills Okt-18
Indonesia
49 Collection Bank OCBC NISP Professional Debt Collection Skills Okt-18
7 Asuransi Jiwa Central Asia Raya Collection Management & Negotiation Skills Apr-17
Jaya Trade Collection Negotiation Skills Apr-17
8 Collection
Bank BTN Enhancing Collection Skills for Supervisory Apr-17
9
Professional Collection Skills &
Indosurya Finance Mei-17
10 Team Building for Higher Performance
27 Bank Mega Smart Collection For Credit Card Collector (2 Batch) Dec-17
86 Asuransi Samsung Tugu Effective Communication Skills & Time Management Mar-17
89 Communication BPJS Kesehatan Communication & Negotiation Skill for Auditor Jul-17
Skills
90 BPJS Kesehatan Communication & Negotiation Skill for Auditor Aug-17
Jaya Kontruksi Manggala
91 Effective Communication Skills for Excellent Performance Aug-17
Pratama
92 Vivere Group Effective Communication and Human Relations Aug-17
99 Bank UOB Indonesia Effective Communication Skill For Labor Union Dec-17
Bank Indonesia
115 Public Speaking Nov-17
Presentation Skills (Pontianak)
Bank Indonesia
117 Public Speaking Nov-17
(Manokrawi)
Hal 32
Our In-House Training 2017
NO Topic Company Tittle Time
122 Bank Artha Graha Analisa Credit Laporan Keuangan (Komersil) Jun-17
Credit & Survey
123 Nissan Finance Professional Credit Surveyor Skill Nov-17
125 Wom Finance Alat Bukti Investigasi Dan Analisa Tulisan Tangan Okt-17
Graphology &
Graphonomi
126 Wom Finance Alat Bukti Investigasi Dan Analisa Tulisan Tangan Nov-17
Aneka Tambang
128 Coaching & Coaching, Mentoring & Counseling Skills Feb-17
(Antam)
Counseling
129 Elebram Systems Coaching Nov-17
Bank Of Tokyo
130 Managing General Affairs Nov-17
Mitsubishi Ufj
131 General Affairs Samudera Indonesia Maintenance Management Nov-17
Bank Of Tokyo
132 Managing General Affairs Dec-17
Mitsubishi Ufj
Jan, Apr,
133 Legal SMS Finance Legal Aspect For MDP
Jun-17
134 Infographic Bank Indonesia Presentation With Infographic Nov-17
Hal 33
Our In-House Training 2017
NO Topic Company Tittle Time
137 Reading & Writing Bank Indonesia Reading & Writing English For Business Dec-17
Kementrian
138 FGD FGD Brand Ambasador Dec-17
Perdagangan
Managing Office Agung Citra
140 Electronic Filing Document Management System Mar-17
Filing System Transformasi
Retirement
141 Sugity Creatives Persiapan Pra Pensiun Mar-17
Preparation
Bank Of Tokyo –
142 Corporate Culture Better Understanding on BTMU Working Culture Apr-17
Mitsubishi UFJ
143 Business Ethic BNI Life Insurance Personal Branding & Grooming For Professional Employee Jun-17
Hal 34
Our In-House Training 2016
NO Topic Company Tittle Time
1 BNI Syariah Syariah Collection Skills For Collector Assistant (3 Batch) Jan-16
2 CIMB Niaga Auto Finance Professional Collection Skills For Recovery Unit Feb-16
Mar,
3 Asuransi Central Asia Collection for Insurance
Apr-16
Professional Collection Skills, Becoming Business Consultant
4 Bank Kesejahteraan Apr-16
& Collection Doctor
Bank Tabungan Negara
5 Consumer Loan Service & Consumer Loan Marketing Organic Apr-16
(BTN)
6 Bank BNI Syariah Manajemen Collection CPH & ASCOLL (2 Batch) Apr-16
Mei,
7 Bank Mega Smart Negotiation Skills For Credit Card Collector
Jun-16
Collection
Jun,
8 Bank UOB Indonesia Professional Desk Collection Skills Sep,
Nov-16
9 Mizuho Balimor Finance Professional Collection Skills Aug-16
11 Bank Danamon Effective Retail & Micro Collection Strategy For Internal Audit Nov-16
12 SMS Finance Collection Supervisory Development Skills Nov-16
13 Bank DBS Indonesia Professional Collection Skills For Corporate And Commercial Des-16
Bank Sahabat Sampoerna
14 Collection Negotiation Intermediate Skills (2 Batch) Des-16
(Jakarta, Pekanbaru)
Hal 35
Our In-House Training 2016
NO Topic Company Tittle Time
Bank Sahabat Sampoerna
20 Negotiation Skills For Collection Des-16
Collection (Surabaya)
21 SMS Finance Collection Supervisory Development Skills Des-16
Mar,
22 SMS Finance Legal Aspect For Multifinance Company
Legal Jun-16
24 SMS Finance Legal Aspect For Management Development Program Sep-16
Bank Tabungan Negara
25 Soft Skills For Credit Surveyor Feb-16
(BTN)
Credit Survey
Bank Tabungan Negara SURVEY ON the Spot Untuk Petugas Loan Administration (2
26 Mar-16
(BTN) Batch)
Accelerating Personal Quality and Productivity for Higher
27 Mulia Group Jan-16
Performance for Supervisor
28 Bussan Auto Finance Basic Management Training Feb-16
Executive Presence The Strategy To Become Stand Out Leader
29 Bank Indonesia Feb-16
Leadership, (2 Batch)
Managerial &
Feb,
30 Supervisory Toyota Boshoku Pelatihan Wajib Pimpinan Kerja
Mar-16
Skills
31 Pertamina Retail Team Empowerment To Improving Team Performance Feb-16
Yamaha Indonesia Motor
32 Training for Supervisor Mar-16
Manufacturing
Yamaha Indonesia Motor
33 Training for Branch Manager Mar-16
Manufacturing
Hal 36
Our In-House Training 2016
NO Topic Company Tittle Time
Yamaha Indonesia Motor
34 Smart Branch Manager to Get Smart Sub Ordinate Mar-16
Manufacturing
35 Akebono Brake Astra Indonesia Effective Leadership Mar-16
36 Bank Indonesia (Jember) Personal Productivity Development Mar-16
Coaching & Supervisory Skills for Performance &
37 Akasha International Team Improvement for Sales Manager & Sales Mar-16
Representative (2 Batch)
Mengelola Emosi, Temperamen, Dan Kontrol Diri untuk
38 Mattel Indonesia Apr-16
Leader
The Strategy To Become Stand Out Leader
39 Leadership, Bank Indonesia Apr-16
& Continuous Improvement For Better Performance
Managerial &
40 Supervisory Skills Bank Indonesia Executive Presence Apr-16
41 Bank Indonesia Personal Development Apr-16
Yamaha Indonesia Motor Apr,
42 Training for Branch Manager (4 batch)
Manufacturing Jun-16
Coaching & Supervisory Skills for Performance & Team
43 Akasha International Apr-16
Improvement (2 Batch)
44 Bank Kesejahteraan Professional Leader Manage Performance Apr-16
Yamaha Indonesia Motor
45 Training for Supervisor (2 Batch) Apr-16
Manufacturing
46 Akebono Brake Astra Indonesia Effective Leadership Apr-16
Hal 37
Our In-House Training 2016
NO Topic Company Tittle Time
47 Brantas Abipraya Management Trainee Program Mei-16
48 Bank Indonesia Optimizing PDCA to Improve Business Process Mei-16
49 BlueScope Energize Management (Time Management) Jun-16
Permodalan Nasional Madani Pembinaan Tim Kerja Yang Effective Melalui
50 Jun-16
(PNM) Kepemimpinan Transformasional
Yamaha Indonesia Motor
51 Training for Supervisor Jun-16
Manufacturing
52 Bank Indonesia Advance Plan Do Checklist Action (PDCA) Jul-16
53 Leadership, Yamaha Indonesia Motor
Managerial & How Smart Leaders To Develop Team (3 Batch) Aug-16
54 Manufacturing
Supervisory
Skills Yamaha Indonesia Motor
55 Training for Branch Manager (2 Batch) Aug-16
Manufacturing
Akebono Brake Astra
56 Effective Leadership Aug-16
Indonesia
57 Jaya Real Property Effective Supervisory Skills Aug-16
58 Bank Indonesia Plan Do Checklist Action (PDCA) Aug-16
Cakrawala Andalas Televisi
59 Effective Leadership Skills Sep-16
(ANTV)
91 Wijaya Kusuma Contractors Keterampilan Komunikasi Dalam Rapat dan Diskusi Okt-16
97 Counseling Permodalan Nasional Madani Smart Coaching & Mentoring (2 Batch) Jan-16
Hal 40
Our In-House Training 2016
NO Topic Company Tittle Time
Apr,
98 Coaching Indosurya Inti Finance Coaching & Counseling
Sep-16
Counseling
99 PW Jaya Konstruksi Coaching & Counseling Des-16
Graha Informatika Nusantara
100 Crafting Opportunities During Crisis & Outbound Feb-16
(GRATIKA)
101 Asuransi Sequist Life Team Building For Better Result Mar-16
102 Mitradana Atmharaksa Team Building For Better Result Apr-16
Mar,Ju,
103 Selft FIF Group Team Building Program (4 Batch)
Sep-16
Development &
104 Motivation Bank Tabungan Negara Team Building For Better Result Sep-16
105 Bank Indonesia Motivasi Nov-16
106 Bank Danamon Change Your Paradigm Des-16
107 Sandoz Outbound & Team Building Des-16
108 Astra Honda Motor Gathering Div Engineering AHM 2016 Des-16
109 Jaya Teknik Negotiation Skills Mar-16
100 Jaya Trade Negotiation Skills Mar-16
101 Negotiation BNI Syariah Effective Negotiation Skills for Recovery & Remedial Apr-16
Skills
102 Panin Asset Management Advance Negotiation Skills Mei-16
Time & Energy Management & Advance Negotiation
103 Forisa Nusapersada Jul-16
Skills
Hal 41
Our In-House Training 2016
NO Topic Company Tittle Time
104 Invivo Negotiation & Relationship Skills Sep-16
Negotiation
105 Bank Sahabat Sampoerna Negotiation Skills For Sales & Service Nov-16
Skills
106 Bank Sahabat Sampoerna Negotiation Skills For Sales Des-16
107 BCA Finance Relationship Selling Mar-16
108 Lottemart Improving Telesales & Selling Skills Apr-16
109 Tiki Jalur Nugraha Ekakurir (JNE) Professional Telesales & Telemarketing Mei-16
100 Wom Finance Professional Selling Skills for MT Specialist Jun-16
111 Perum Perumnas Sales Coaching Skills for Manager (3 Batch) Jul-16
Jul,
112 BNI Syariah Selling Skills Agust-
16
Sales &
113 Marketing JNE Selling Skills Aug-16
156 Credit Analyst BPRKS Bangka Belitung Credit Appraisal And Investigation Sep-16
Hal 45
Our In-House Training 2015
NO Topic Company Tittle Time
1 Bank CIMB Niaga Collection For Non Collection Jan-15
Mitsui Leasing Capital
2 Professional Debt Collection Skills Jun-15
Indonesia
3 Bank Danamon Negotiation Skills for Collection Staff Sep-15
Collection
Intermediate Professional Debt Collection Skills for
4 Bank International Indonesia Oct-15
Manager
5 Bank QNB Negotiation Skills for Collection Nov-15
6 Surya Sudeco Professional Debt Collection Skills Dec-15
Mitsui Leasing Capital
7 Credit Analyst & Credit Analyst Training May-15
Indonesia
Surveyor
8 Otomas Multifinance Soft Skills for Credit Analyst & Credit Surveyor Dec-15
Jan,
9 SMS Finance Legal Aspect For Management Trainee Apr,
Legal Aug-15
PAM Lyonnaise Jaya Persuation and Negotiation Skills in Legal Related
11 May-15
(PALYJA) Collection
Team Building For Better Result
12 Bussan Auto Finance Jan-15
To Supervisor Level
Selft Development
13 & Motivation Bringin Srikandi Finance Becoming Highly Motivated & Proactive Person @ Work Jan-15
14 Bank Panin Syariah Outbound & Team Building Feb-15
Hal 46
Our In-House Training 2015
NO Topic Company Tittle Time
15 Hino Motor Sales Indonesia Motivasi Mar-15
Hal 53
Our In-House Training 2015
NO Topic Company Tittle Time
Problem Solving
132 Mattel Indonesia Problem Solving Decision Making Oct-15
Decision Making
133 Entrepreneurship TNT Smart Entrepreneurship Oct-15
Emotional
134 Bank Of Tokyo Mitsubishi UFJ Emotional Intelligence Oct-15
Intelligence
135 Krama Yudha Tiga Berlian How To Create Excellence Reporting Mar-15
Report Writing
136 Boehringer Ingelheim Reporting Skills with Elevator Pitch (2 Batch) Nov-15
137 HR Bank Indonesia Winning Employee Oct-15
138 Pajak Bank Kalteng Aplikasi Perpajakan Dalam Perbankan (Batch) Nov-15
139 Introduction JA Mitsui Leasing Introduction Leasing Company Aug-15
Hal 54
Our In-House Training 2014
NO Topic Company Tittle Time
1 PAM Lyonnaise Jaya (PALYJA) Journey Excellence Jan-14
2 Tigaraksa (2 Batch) Leadership Jan-14
3 YKK Zipco Indonesia Leadership Development Feb-14
Leadership for Indoprima Feb, Jul, Okt
4 Indoprima Gemilang
Basic Management Program (4 Batch) Nov-14
Supervisory Skill and Handling In-Disciplinary
5 Siemens Indonesia Mar-14
Action
Bentara Sinergies Multifinance Mar, Jun, Sep-
6 Leadership for Maketing (4 Batch)
(BESS Finance) 14
7 Leadership, Surganya Motor Indonesia How To Be A Great Leader For Preventing Fraud Mar-14
Managerial &
Mar, Apr, Mei,
8 Supervisory Skills Tigaraksa Satria Be Proactive Leadership (9 Batch)
Jun-14
Leadership for Indoprima Mar, Mei, Aug,
9 Indoprima Gemilang
Firstline Management Program (6 Batch) Sep-14
Hal 62
Our In-House Training 2014
NO Topic Company Tittle Time
How To Make a Fair Job Performance
127 Human Resources Chandra Sakti Utama Leasing Nov-14
Evaluation
128 Interview Bank Sahabat Sampoena Interview Skills Des-14
129 Introduction JA Mitsui Leasing Introduction Leasing Company Sep-14
130 Secretary Otoritas Jasa Keungan Secretary Development Program Okt-14
131 Project Management Bintang Toedjoe Project & Event Management Des-14
Hal 63
Our In-House Training 2013
NO Topic Company Tittle Time
Federal International
1 Leadership Training Jan-13
Finance
Federal International
2 Operational Support Section Head Development Program Feb-13
Finance
Federal International
3 Recovery Head Development Program Apr-13
FInance
4 Dipo Star Finance Branch Performance Insight With Business Simulation Games Apr-13
Federal International
5 Parenting & Inventory Head Development Program May-13
Finance
6 Leadership, Bank Indonesia Mind Mapping May-13
Managerial & Federal International
7 Supervisory Supervisory Skills May-13
Finance
Skills
Program Menjadikan Rodeo No.1 melalui Kepemimpinan yang
8 Rodeo Kerta Kentjana May-13
Unggul & Kerjasama Tim yang Sinergis
Prudential True Smart
9 Meet Year Leader Review Jun-13
Sinergi
Galenium Pharmasia
10 Leadership & Business Skills Jun-13
Laboratories
Galenium Pharmasia
11 Leadership for Marketing Pharma Jul-13
Laboratories
Supervisory Skills & Handling In Disciplinary Actions (2
12 Siemens Indonesia Aug-13
Batch)
Hal 64
Our In-House Training 2013
NO Topic Company Tittle Time
Manager Learning & Development Program Action
13 Bussan Auto Finance Aug-13
Orientation
Bentara Sinergies Multifinance
14 Becoming Professional Leader Credit Analyst Sep-13
(BESS Finance)
15 Astra Credit Companies AR Management for Supervisory Sep-13
16 Bussan Auto Finance PDCA & Horenso for Managerial Level Sep-13
Manager Learning & Development Program Selft
17 Bussan Auto Finance Sep-13
Management & Effective Booster For Team Work
Yamaha Indonesia Motor
18 Supervisory Skills for Sales Dealer Okt-13
Manufacturing Indonesia
19 Leadership, CG Power Systems Indonesia Man Management & Leadership Communication Okt-13
Managerial &
20 Santi Yoga Effective Leadership Skills Okt -13
Supervisory Skills
Operational Support Section Head Development
21 Federal International Finance Okt-13
Program
22 Bank SBI Indonesia Leadership Skills for Senior Management Okt-13
23 Tigaraksa Satria Leadership Nov-13
24 Federal International Finance Inventory General Section Head Development Program Dec-13
Yamaha Indonesia Motor
25 Supervisory Skills for Sales Dealer Dec-13
Manufacturing
26 Tigaraksa Satria Leadership (2 Batch) Dec-13
Bentara Sinergis Multifinance
27 Becoming Professional Leader Credit Analyst Dec-13
(BESS Finance)
Hal 65
Our In-House Training 2013
NO Topic Company Tittle Time
Penerbit Erlangga (Erlass
28 Tehnik Efektif Dalam Penagihan Feb-13
Prokreatif Indonesia)
29 Indomobil Finance Indonesia Collection Workshop Feb-13
30 Federal International Finance Collection Recovery Section Head Development Program Feb-13
31 BCA Finance Collection Head Development Program Apr-13
32 BPR Supra Artapersada Professional Debt Collection Skills Apr-13
33 Sampoerna Telekomunikasi Collection Skills May-13
34 BCA Finance Collection Head Development Program May-13
35 Bank Chinatrust Indonesia Collection Skills Jun-13
Credit &
36 Collection Bank Of Tokyo Mitsubishi UFJ Effective Verification Techniques for Profitability of Business Jun-13
Surya Artha Nusantara Finance
37 Collection Strategy in Multifinance Jul-13
(SAN Finance)
38 Federal International Finance Credit Section Head Development Program Aug-13
39 Federal International Finance Collection Recovery Section Head Development Program Sep-13
40 BCA Finance Professional Development Program Collection Okt-13
41 Bank Danamon Professional Debt Collection Skills Nov-13
Best Practice & Standardisation Of Collection Call Center
42 Oto Multiartha Dec-13
Handling
Managing Collection Activities & Improving Team
43 BCA Finance Dec-13
Performance
Hal 66
Our In-House Training 2013
NO Topic Company Tittle Time
44 A.W. Faber Castel Etos Kerja Unggulan Di Era Business Improvement Feb-13
45 Spektra Out Bond Feb-13
46 Asuransi Intra Asia Menciptakan Team Work Untuk Sukses Bersama @2013 Feb-13
50 Bukaka Tehnik Utama Team Building, Leadership, Character Building Program Jun-13
53 Banshu Electric Indonesia Team Building, Leadership, Character Building Program Aug-13
94 Chandra Sakti Utama Leasing Account Management for Heavy Equipment Leasing Sep-13
Finance &
Accounting Sep, Okt,
95 Bussan Auto Finance Accounting for non Accounting (11 Batch)
Nov, Dec-13
96 BCA Finance Selling Skills in Relationship Okt-13
Yamaha Indonesia Motor
97 Sales & Marketing Intermediate Salesmanship Okt-13
Manufacturing Indonesia
98 Danareksa Digital Marketing Nov-13
99 Bank Negara Indonesia Basic Analytical Skills Jun-13
Analytical Thinking
100 Bussan Auto Finance Analytical Thinking Jul-13
101 Bank Of Tokyo Mitsubishi UFJ Creating Culture of Agreement for Result Apr-13
Corporate Culture Good Corporate Governance as Corporate
102 Bank Of Tokyo Mitsubishi UFJ Apr-13
Competitive Advantage
103 Problem Solving & Bukit Makmur Mandiri Utama Problem Solving & Decision Making Jul-13
104 Decision Making Bussan Auto Finance Decision Making Jul-13
105 Retirement Bank Of Tokyo Mitsubishi UFJ Motivasi Diri Demi Sukses Pensiun Dini Feb-13
106 Preparation Toyota Boshoku Indonesia Persiapan Pra Pensiun Nov-13
107 Negotiation AIG Life Advance Negotiation Skills Jul-13
108 Project Management CG Power Systems Indonesia Project Management : Technical & Soft Skills Nov-13
Mitsui Leasing Capital
109 Credit Analyst Credit Analysis Training Dec-13
Indonesia
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