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Abstract: Taxi is an important urban transportation mode, and several initiatives have been taken in recent times for improving the taxi
operation in Indian cities. A major challenge in the process of improving taxies is the older vehicles which are on the road, especially in
megacities such as Kolkata, Mumbai, and Delhi. With growing awareness on the environment and increasing need for improving the taxi
system, policy makers and practitioners are now considering the possibility of replacing age-old vehicles with new ones. The replacement
of old taxies has become a major hurdle mainly because of socioeconomic reasons and the country is in need of a rational approach for
solving the same. Any improvement in taxi 共including replacement of an old vehicle with a new one兲 brings benefit to trip makers and the
perceived benefits are pertinent to improve the planning of taxies. Also, practically no information is available in the literature on the
valuation of taxi attributes by urban trip makers in India. In the present work, the trip makers’ willingness to pay with respect to taxi
attributes is studied taking a case study in Kolkata and the knowledge gained is applied for evaluating various alternatives and identifying
a viable option for replacing old taxies with new ones.
DOI: 10.1061/共ASCE兲0733-9488共2010兲136:1共42兲
CE Database subject headings: Urban areas; India; Taxies; Transportation management.
Author keywords: Taxies; Urban India; Stated choice data; Willingness to pay; Generalized cost.
edge gained is applied for evaluating various alternatives and responses from respondents to improve the richness of the data
identifying a viable option for replacing old taxies with new ones. but this may lead to correlated responses across observations,
It may be mentioned that taxi services are subjected to various which is a violation of the independence of observation assump-
types of regulation such as entry control and fare control. In fact, tion in the classical choice model estimation 共Hensher and Green
the majority of the research works on taxi services have been on 2001兲. RPL models are developed in the present work, taking into
issues related to regulations 共Beesley and Glaister 1983; Frankena account the correlations among responses across each individual.
and Pautler 1986; Hackner and Nyberg 1995; Arnott 1996; WTP values may also be influenced by one or more socioeco-
Schaller 1999; Yang et al. 2000兲. Different approaches have been nomic attributes such as age, income, household size, etc. The
used by researchers for the modeling of demand-supply relation- effect of socioeconomic characteristics on the mean of random
ship 共Arnott 1996; Cairns and Liston-Heyes 1996; Xu et al. parameter is also investigated with RPL models.
1999兲. Network equilibrium problem for taxi services has been
attempted by Yang and Wong 共1998兲, and Wong and Yang 共1998兲.
Golias 共2003兲 studied the impact of taxi traffic on the capacity Survey Instrument and Study
and delay at urban road sections. All these works contributed
significantly toward the improvement of taxi services in urban The survey instrument was designed to collect the SP “choice”
areas. However, no studies focused on the valuation of the soft along with the respondent’s trip characteristics and socioeco-
factors of the taxies for inclusion of the same in policies such as nomic characteristics. Six attributes were considered for the de-
pricing or phasing out the old vehicles. This motivated the writers sign of choice sets. During the preliminary investigation it was
to estimate the WTP values for soft factors of the vehicles and observed that the journey speed was considerably low 共about
utilize the same in policy evaluation. The knowledge of WTP 10 km/ h兲, the noise level was high, the vehicle appearance was
values is used to develop generalized cost 共GC兲 as a comprehen- poor, and most of the taxies were without air conditioner. There-
sive measure of perceived disutility by trip makers. Accordingly, fore, both quantitative attributes 共i.e., travel speed/travel time and
a reduction in the GC is considered as a measure of user benefits. travel cost兲 and qualitative attributes 共i.e., noise level, vehicle
appearance, presence of air conditioner, and breakdown possibil-
ity兲 were considered for the preparation of alternatives. For the
Approach
convenience of the respondents, both travel speed 共in km/h兲 and
It is a common practice to estimate WTP values by analyzing equivalent travel time 共min/km兲 were included in the choice sets.
the stated preference 共SP兲 data collected from commuters. Each attribute was further described by levels. The attributes and
Though SP data may be collected in the form of rating, ranking, their corresponding levels as used in the study are given below.
and choice, stated choice 共SC兲 experiments provide a framework • Travel speed 共km/h兲: 25, 20, and 15; corresponding travel time
for studying the relative marginal disutility of variations in at- 共min/km兲: 2.4, 3.0, and 4.0 respectively;
tributes and their potential correlations 共Louviere et al. 2000兲. • Noise level: low, moderate, and high;
SC methods have been used extensively to model the behavior of • Vehicle appearance: very good, good, and moderate;
individuals 共Hensher and Greene 2001; Hensher 2001; Hensher • Breakdown possibility: low and high;
and Sullivan 2003; Carlsson et al. 2003; Onyango et al. 2004兲. In • Travel cost 共INR/km兲: 8.5, 9.5, 10.5, and 11.5; and
the present work, the SC method is adopted to elicit preferences • Air condition 共AC兲 available: Yes and No.
by generating hypothetical profiles using various attributes and Fractional factorial orthogonal main effects only designed by
their levels. SPSS 7.5 produced 16 alternatives using all the attributes and
Generally, SP data are analyzed using traditional multinomial their levels, with an assumption that all interaction effects are
logit 共MNL兲 models due to their simplicity in estimation. How- negligible 共Hensher et al. 2005; Louviere et al. 2000兲. To reduce
ever, several limitations apply to this model. The most severe of the confusion and/or fatigue of respondents, these 16 alternatives
these is the IIA property resulting from an assumption that error were randomly grouped into four blocks, each containing four
terms are independent across alternatives, choice sets, and respon- hypothetical alternatives. A base alternative 共taxi兲 was also added
dents. Second, the coefficients of all attributes are assumed to be to each of these four choice sets. As a result, each choice set
the same for all respondents in a choice experiment, whereas in contained five alternatives of which four alternatives were hypo-
reality there may be substantial variability in how people respond thetical 共generated兲 ones and one was the base 共taxi兲 alternative.
to attributes. Improvements to overcome the limitations of the Base alternative details were nothing but the details of the last trip
MNL model lead to the development of random parameter logit made by the respondent. A fixed experiment approach, where
共RPL兲 models. While the RPL model overcomes the limitations of each respondent faced exactly the same choice sets at exactly
MNL models, researchers have also reported higher WTP esti- the same stage of the choice task, was adopted for presenting the
mates from RPL models 共Hensher 2001兲. In addition, the variabil- choice sets. All the alternatives in a choice set were presented
ity associated with the respondent perception is best captured by in the generic form 共i.e., Alternative A, Alternative B, etc.兲. A
Travel cost −1.077 共24.68兲 −1.119 共22.62兲 −1.253 共24.62兲 −1.227 共24.80兲
Random parameter spread
In-vehicle travel time — 1.033 共17.48兲 1.377 共20.13兲 2.424 共19.27兲
Low noise — 0.747 共15.22兲 0.843 共17.25兲 0.901 共17.98兲
Moderate noise — 0.233 共5.91兲 0.367 共8.20兲 0.345 共7.47兲
Air conditioner availability — 1.431 共11.54兲 1.931 共9.88兲 2.223 共10.29兲
Very good vehicle — 0.281 共8.21兲 0.208 共5.51兲 0.303 共7.58兲
Heterogeneity in mean
Travel time: age — — — 0.0337 共9.97兲
Observations 3,884 3,884 3,884 3,884
Log likelihood −4,142.18 −4,145.02 −4,030.19 −3,962.87
2 0.2502 0.2497 0.2704 0.2826
Note: t values are in parentheses.
come, etc. It is found that age is the only variable which has a erate noise” is valued negatively in the range of INR 0.21 to INR
statistically significant decomposition effect 共at 95% confidence 0.29/ km across MNL and RPL model specifications, and the level
level兲 on the mean of in-vehicle travel time. The positive sign of “high noise” is valued between INR 0.88 and INR 1.01. Similarly,
the parameter indicates that with the increase in age, the WTP MNL and RPL estimates show that the “very good vehicle” is
decreases. valued positively between INR 0.17 and INR 0.25/ km. An inter-
The interpretation of model coefficients is not straightforward esting finding is that the attribute “air conditioner presence” is
except for significance. Therefore, the marginal rates of substitu- valued negatively in the range of INR 1.04 to INR 1.81/ km. The
tion between the attributes and cost are calculated. These ratios fare differential of taxies with and without AC may be a cause for
can be interpreted as marginal WTP for a change in each attribute this as there was a new call taxi system launched during the
under consideration. With a fixed cost coefficient and triangularly survey which has air conditioned vehicles and charges at INR 2.5
distributed attributes, marginal WTP is also triangularly distrib- more than the normal nonair conditioned taxi. This might have
uted. The marginal WTP estimates for various attributes from lead to a kind of preassumption that AC would cost more, which
MNL and RPL models are shown in Table 3. is also true, and as a result people might have chosen alternatives
It may be observed from Table 3 that the WTP values for the with no AC. An in-depth investigation into the data also revealed
in-vehicle travel time are INR 0.92/ min 共 ⬇ INR 55.2/ h兲, INR that majority of the people gave a low preference rank to air
0.92/ min 共 ⬇ INR 55.2/ h兲, and INR 1.10/ min 共 ⬇ INR 66.0/ h兲 conditioner when asked to rank the attributes.
from the MNL, RPL 1, and RPL 2 models, respectively. In RPL 3, In general, if all the attributes and their levels are considered,
where the socioeconomic parameter “age” has a statistically shifting from MNL to RPL specifications produced both higher
significant decomposition effect on the mean of in-vehicle and lower WTP estimates. Therefore, no specific trend is ob-
travel time, WTP for in-vehicle travel time is INR 0.99/ min served in WTP estimates produced from MNL and RPL model
共 ⬇ INR 59.4/ h兲 for the sample’s average age of 34 years. In case specifications. Similar observations have been made by other re-
of qualitative attributes and their levels, “low noise” is valued searchers in the context of recreational demand estimation 共Train
positively in the range of INR 0.67 to INR 0.73/ km while “mod- 1998兲, household appliance study 共Revelt and Train 1997兲, mode
choice modeling 共Bhat 1998; Alpizar and Carlsson 2001兲, and
estimation of value of travel time 共Algers et al. 1998; Carlsson
Table 3. WTP Values 1999兲.
WTP 共INRa兲 from
Attribute MNL RPL 1 RPL 2 RPL 3
Accepted Model and GC
In-vehicle travel time 0.92 0.92 1.10 0.99a
Low noise 0.69 0.67 0.67 0.73 For the models reported in Table 4, a direct test to determine
Moderate noise 0.21 0.21 0.29 0.28 whether RPL 1 and RPL 2 statistically represent the data better
Air conditioner availability 1.04 1.28 1.54 1.81 than the MNL model is not possible given the use of constrained
Very good vehicle 0.25 0.25 0.17 0.25 triangular distributions in the estimation of the random param-
a
For people with age greater than 34 years. eters in RPL 1 and RPL 2. This is because the spread parameters
a
estimated in the RPL 1 and RPL 2 models. As such, any statistical INR= Indian Rupee; 44 INR= 1 USD.
test will have zero degrees of freedom. The additional interaction
term introduced to uncover mean heterogeneity in RPL 3, how-
ever, allows for tests of statistical significance between this model
It is a common practice to charge users an additional amount
and the MNL model or other RPL models. The log-likelihood
when they are provided with better transport facilities. The addi-
ratio tests are summarized in Table 4.
tional amount should be a fraction of the savings that the users get
It is evident from Table 4 that the RPL 3 model is statistically
from the improved facility. However, there are no clear evidences
superior to the MNL, RPL 1, and RPL 2 models, and also RPL 3
as to what extent the savings can be used for charging. With the
provides a better model fit 共2兲. The GC function is, therefore,
use of about 25% of savings for cars and 60% of savings for
developed using the estimates from the accepted model 共RPL 3兲.
trucks as toll for Mumbai-Pune expressway in India 共http://
In the GC function, the qualitative attribute levels are rescaled
www.highwayfinindia.org/pr_instruments2.htm兲, it is assumed to
with respect to the most desired level so that the most desired
use a maximum of 40% of the GC savings for charging taxi users
level holds zero cost and the least desired level holds maximum
in lieu of the improvement of the taxi system, if necessary. It is a
cost to the user. Then the GC becomes
common practice in India to increase the fare of taxies in mul-
tiples of INR 0.5. Therefore, in the present study, the fare incre-
GC = 0.99*IVTT + 共␣ +  + ␥兲*d + F ments are taken as INR 0.5 and INR 1.0 representing 18.5 and
where IVTT⫽in-vehicle travel time in minutes; ␣ = 0 when NL is 37% of GC savings respectively for carrying out the analysis.
low noise; ␣ = 1.01 when NL is moderate noise; ␣ = 1.18 when NL
is high noise;  = 0 when AC is air conditioner absence;  = −3.6 Evaluation of Alternatives
when AC is air conditioner presence; ␥ = 0 when VA is very good
vehicle; ␥ = 0.50 when VA is good vehicle; F = direct cost of travel The costs involved in bringing a new vehicle on road include the
共in Rupees兲 expressed as F = 18 if d 艋 2 and F = 18+ 9*共d − 2兲 if price of the vehicle, registration cost, insurance costs, etc. For
d ⬎ 2; d = travel distance in kilometers. evaluating alternative schemes, the price of the new vehicle is
taken as INR 313,979 for the most commonly used vehicle as
taxi. The new vehicle is assumed to be purchased with loan as-
sistance from financial institutions. It is assumed that an amount
Replacement Alternatives and Their Evaluation
of INR 25,000 is likely to be received by selling off an old ve-
hicle. This amount may be utilized for meeting the day one ex-
Several alternatives are formulated and evaluated in order to iden-
penses toward the first equal monthly installment 共EMI兲,
tify a viable option for replacing old taxies with new ones. Dif-
registration, insurance, road tax, etc.
ferent aspects of the work are discussed below.
The two repayment schemes, for clearing the loan amount
taken to purchase a new vehicle to replace the old vehicle, are
Operating Cost assumed as 5 and 7 years. Analysis is carried out with capital
The present fare structure is a minimum of INR 18 up to 2 km cost, vehicle insurance, EMI, and other operating expenses
and then increases at the rate of INR 9 / km. On an average, a taxi needed to be borne by the operator against the generated revenue
runs 90 km/ day of which 65 km are passenger kilometers that and minimum yearly profit to the operator. Operating expenses
generate a revenue of INR 585.00. The expenses in the form of include fuel cost, maintenance cost, etc. Fuel cost is estimated
fuel cost, maintenance cost, etc., as obtained from preliminary with an assumption that the fuel efficiency of the new vehicle is
investigations are given in Table 5. about 14 km/ L of fuel against 12 km/ L for the old vehicle.
Maintenance cost is assumed to be nil during the first 2 years of
operation, INR 6,000 in the third year, and increases at the rate
GC Savings and User Charges of INR 6,000 for every 2 years until the eighth year and then by
In the present day scenario, for an average taxi characterized by INR 12,000 in the ninth year for 2 years. Several alternatives
high noise level, moderate condition, no air conditioner, average are formulated in order to identify a viable option for vehicle
travel time of about 5 min/ km, and fare of INR 9 / km, the GC per replacement.
kilometer travel is estimated as INR 15.64. However, if new ve- Items 7 years 5 years
hicles are introduced, the average characteristics are expected to
be of low noise level, good vehicle, and travel time of about Interest rate, 9% 共margin money兲
4 min/ km. For such taxies, the GC at the current fare structure Repayment period 共months兲 84 60
would be INR 12.96/ km indicating a GC savings of about INR EMI 共INR兲 5,067 6,533
2.7/ km. EYI 共INR兲 60,804 78,396
• Alternative 1: fare as INR 9 / km 共i.e., present fare兲 with 5-year discounted present profit in any year is the average of discounted
repayment plan; present profits until that year. It is observed from the analysis that
• Alternative 2: fare as INR 9 / km 共i.e., present fare兲 with 7-year replacement of old taxies with new ones becomes a viable option
repayment plan; if the fare is increased by INR 1 / km, which is equivalent to 37%
• Alternative 3: fare as INR 9.5/ km 共i.e., present fare+ INR of the GC savings.
0.5/ km as additional user charges兲 with 7-year repayment
plan;
• Alternative 4: fare as INR 9.5/ km 共i.e., present fare+ INR
Conclusions
0.5/ km as additional user charges兲 with 5-year repayment
plan;
• Alternative 5: fare as INR 10/ km 共i.e., present fare+ INR An approach is demonstrated in the present work for evaluating
1.0/ km as additional user charges兲 with 7-year repayment alternatives and identifying a viable option for replacement of old
plan; and taxies with new ones, with regard to user benefits as well as fixed
• Alternative 6: fare as INR 10/ km 共i.e., present fare+ INR and variable costs associated with taxies in Kolkata. Among vari-
1.0/ km as additional user charges兲 with 5-year repayment ous alternatives evaluated in the present work, the one with an
plan. increase in fare by INR 1 / km with 7-year repayment plan is
The minimum income required for the operator is assumed as found viable and superior to other alternatives. It is interesting to
INR 3,500/ month which is equivalent to INR 42,000/ year. While note that an increase in fare by INR 1 / km is equivalent to 37% of
analyzing the alternatives, it is aimed at assuring a discounted 共at the GC savings likely to be derived by the replacement of a typi-
10% discount rate兲 average minimum yearly income of around cal age-old taxi with a new one. The work highlights the need for
INR 42,000. A replacement scheme is assumed to be viable if the carrying out valuation of relevant attributes and relating the in-
average discounted present profit at the end of any year, in the crease in fare level with the trip makers’ perceived benefits result-
10-year span, is around INR 42,000. Details of the analysis of ing from an improvement plan. Six alternatives analyzed in the
Alternatives 3 and 4 are shown in Table 6 and Alternatives 5 and present work include three fare levels and two repayment plans.
6 are shown in Table 7. The item total cost includes the EYI, Fare level and repayment plan are the two policy variables evalu-
insurance, road tax, route permit cost, registration, fuel cost, and ated in the present work in the context of replacement of old
maintenance cost. The item total income is the revenue that is taxies with new ones. The approach demonstrated can be instru-
generated in a year. Net profit is the difference between the total mental for formulating more alternatives and evaluating policy
income and total cost, while the discounted present profit is the issues related to providing subsidy for the replacement of old
present profit discounted at 10% discount rate, and the average vehicles, increase in taxi fare due to the increase in fuel cost, etc.
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