CANDIDATE NAME AYO OGUNSAKIN

ROLE BUSINESS ANALYST

EXPERIENCE SUMMARY
 Customer/Client- facing, versatile, experienced and highly motivated Business
Consultant/Analyst
 Supports the delivery of Programmes /Projects in alignment with strategic objectives
 Ecommerce re-platforming; Implementation/Deployment
 Ecommerce user journey/web improvements/ redesigns
 Experience as WMS Functional Consultant
 Proven success in contributing to a team-oriented environment
 Digital Business Analyst with a passion for mobile projects (Mobility) and Digital Transformation
 Mobile Application development
 Agile Business Analyst /Scrum methodology/ Kanban with full SDLC+ experience
 Experience in WMS end-to-end implementations
 Experience of working in TDD/BDD with C-Level Stakeholders to formulate Business Strategies
 Building future capability and future requirements
 Business Case Development for stand-alone projects and programmes
 Data Analyst on IT Infrastructure migration and re-platforming programmes/projects
 Conference Speaker / Writer on Business Analysis Practice
 Strong Business Analysis and Project Management skills gained across several industries
 Strong communication and stakeholder management skills
 Mapping "As-Is" processes and the modelling of "To-Be" processes
 Digital Asset Management (DAM), Pre-sales and Business Intelligence/Analytics
 Business Intelligence with QlikView/Qlik Sense, Power BI and Tableau
 Innovative working, Decision making, driving results, Effectiveness, Team Performance, Change
Management, Stakeholder Management, Collaboration, Adaptability, Solution Definition,
Business Analysis, Project Delivery
 Governance, Financial and Benefits Management, Analytical Skills, Workshop Facilitation Skills,
Networking, Resilience, Conflict Resolution Highly resilient, Understanding of IT methodologies,
UAT experience, Knowledge Management People Leadership and Management, Vendor/Third
Party Management

Change Management
 Planning and delivery of the full lifecycle of business change management activities
 Implementation of IT-enabled transformation programme and associated IT support model
 Design and delivery of a range of appropriate communication and engagement activities
 Alignment with the overall Change objectives
 Implementation of IT-enabled transformation programme and associated IT support model
 Measurement of the effectiveness of the change management activities that have been delivered
 Change management coaching for employees/vendors/third party
 Change Team Development
 Experience of implementing new IT Service Delivery models

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  Excellent understating and evidence of using change management methodologies and their
practical application
 Ability to assess and analyse complex technical information and identify impacts
 Communicating and engaging with Internal and External stakeholders including Contractors
 Experience of readiness assessments and change impact reporting
 Ability to run and change manage across the full change lifecycle
 Full use of tools and techniques across the full change lifecycle,
 Motivating, enthusiastic and Inspiring, flexible, ‘can do’ attitude with a proactive work ethic

Dynamics CRM/Additional
 Experience working in a consultancy environment with strong product knowledge of Dynamics
365
 Experience in customisation and minimal configuration
 Requirements gathering, business analysis, user training and pre-sales, functional design,
 Experience in Oracle Retail Reference Model (ORRM) applies to functional areas
 Collaboration with project sponsors and other stakeholders within the business
 Excellent verbal/ written Communication and Relationship Building skills
 Pro-active, Analytical, Critical thinking and Problem-Solving skills
 Owning project stakeholder relationships and engaging the business more broadly with project
communications
 Definition of detailed business requirements through collaboration with the business, IT and
other 3rd parties
 Leading detailed business analysis with IT and business stakeholders
 Requirements engineering skills; Documentation of functional and non-functional requirements
 Supporting User acceptance testing (UAT) process to ensure the developed solution is fit for
purpose,
 Excellent Workshop /Elicitation facilitation and other requirement gathering /elicitation skills
 Experience of working in wide range of Project Environments; Waterfall, Agile, HYBRID/
 ERP Technologies for supply chain management, mobile commerce and inventory management
 Internet marketing, online transaction processing and automated data collection systems
 Electronic data exchange (EDI) and associated platforms

CERTIFICATIONS
 MBCS CITP -Chartered IT Professional, The Institute of IT
 ITIL v3 Certification in IT Service Management.
 PRINCE2 Certification in Project Management.

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TECHNICAL EXPERTISE
Windows, Unix, Linux, Visual Basic, Edge/Internet Explorer, Chrome,
Software and O/S Mozilla, Safari, Office 365, Microsoft Office 2017 ,2016,2015, Google
Suite (Drive, Slides, Sheets/Docs/Hangouts, etc)

KONY MAM, WMS, SAP ERP, JDA, OTMM, Oracle RMS, PeopleSoft,
Oracle RMS, Island Pacific, MS Access., BI with SQL Server 2012; OLTP,
OLAP, SSIS, SSAS, SSRS, MDX, Unix Shell Scripting ,DATA Warehousing;
OLTP, OLAP(ROLAP, MOLAP & HOLAP), ETL, Logi, Big Data Using
Hadoop, (MS Dynamics 365 for Finance and Operations -Enterprise and
Business Editions, MS Dynamic for Retail/mPOS), CRM Dynamics
Tools
versions 2016, 2015 and 2013. Adobe Experience / Marketing Cloud,
CRM API, EDI, LINQ with CRM, Salesforce, GP2010, Sharepoint, Zoho, R
Programming, Kanban/Kanban Board, Use Case/Use Case Points/Use
Case Diagrams, Aptos/Epicor, ServiceNow(SNOW), Clickview, Tableau
and Qlikview, Blue Jeans, SQL, Citrix, WebEx, TeamViewer, LIMA,
Power BI, GoToMeeting etc

SDLC+, Agile, Scrum, TDD, BDD, Confluence, JIRA, UML, Requirements

Gathering, Gap Analysis, BPM, BPMN 2.0, Waterfall, Sequence
Process / Methodologies Diagrams, QA, Data Modelling, UAT / System Acceptance Testing.
iOS/Android, Entity Relationship Modelling /XML, EPICS/User
Stories/INVEST Principles, Wireframes

EMPLOYMENT HISTORY
COMPANY NAME ROLE TENURE

Aptos Solution UK Limited Ecommerce Business Analyst Month 2018 to Present

Adjuno UK Limited Business Analyst-Supply Chain Month 2018 to Month 2018

Retail Reply Limited Senior Consultant Month 2017 to Month 2018

Business Consultant/Business
Mastek UK Limited Analyst- Supply Chain / Digital Month 2015 to Month 2017
Business Analyst

Everreal Consulting Limited,

Business Analyst Month 2015 to Month 2015
London, UK (for DBT, UK)

Tesco UK Limited Business Analyst Month 2006 to Month 2015

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EXPERIENCE OVERVIEW
Project Ecommerce Re-Platforming Duration Month 2018 to Present

Role Ecommerce Business Analyst

Environment Technologies Used

Responsibilities:
 Clients includes Mint Velvet, Jigsaw, WSS, Dunnes, Coast, Get the Label, Thomas Pink and Cath
Kidston
 Ecommerce re-platforming: Implementation/ Deployment of Aptos Digital Commerce (ADC)
solution to Tier 1 retailers
 Information management, web content management, retail master data management, statutory
reporting
 Web analytics, search engine optimisation (SEO)/ranking, advertising campaign results and
branding
 Analysis of business systems for multiple projects/clients
 Analysis of internal and external business requirements
 Documentation of business requirements; Statement of Requirements (SOR)
 Epics, User Stories and Acceptance criteria
 Third Party Integrations: Attraqt, Global e etc.
 Provision of detailed specifications for ecommerce sites
 Collaboration with Web development team to prioritise development process and validate results
 Collaboration with ecommerce team to perform and recommend improvements to site
performance and Ecommerce Pre-sales

Point of Sale (POS) Payment Service Directive 2

Clients: Mothercare, Hobbs & Liberty.
PSD2 builds on the previous legislation in these areas:
 Increased customer rights in areas including complaints handling, new rules on surcharging and
currency conversion
 Enhanced security through SCA (Strong Customer Authentication) criteria
 Enablement of third-party access to account information providing a framework for new payment
and account services

Project Project- Title Duration Month 2018 to Month 2018

Role Business Analyst-Supply Chain

Environment Technologies Used

Responsibilities:
Client includes Kingfisher Group, World Food Logistics and Sainsbury's
 Supported the delivery of solutions
 Transportation & Carrier Management

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  Warehouse management (Retail, Wholesale & Digital)
 Experience as WMS Functional Consultant
 Experience in WMS end-to-end implementations
 Quality Inspection and Management
 Gate & Yard Management
 Definition of functional requirements, system testing, supporting user acceptance testing and
customer training
 Worked with the customer to understand, verify and challenge the business problem
 Liaison with customer technical and/or analytics teams to gather requirements
 Offered guidance and advice on products
 Supported the Project Manager in delivering solutions through risk management
 Supported junior members through mentoring and development activities
 Ensured consistency of approach across the Business Analysis team
 User acceptance testing and user training
 Built Change impact assessments to ensure success and uptake of product

Project Data Centre Relocation/ Data Migration Duration Month 2017 to Month 2018

Role Senior Consultant

Environment Technologies Used

Responsibilities:
John Lewis Group/Waitrose, (Victoria, London/Bracknell)
 Data Analysis: Data Centre Relocation/ Data Migration Summary
 Experience in Microsoft Dynamics AX/ D365 functionality and finance modules
 Experience on finance data migration and integration projects, working with SME’s to validate
data and datasets
 Experience of migrating on-premise into D365 Finance and Operations module on cloud
 Understanding of end to end finance processes
 Large scale Implementation experience, SQL database administration
 Collaboration with the Project Manager/ Finance Lead and SMEs to progress customer led
activities
 Supported the business in requirements gathering and process mapping
 Led the planning, scoping, process and requirements workshops
 Data Centre Programme, Project Definition & Readiness, Current State Audit and Documentation
(As-Is), ‘To-Be’ Data Modelling, Migration Design & Site Planning, Target Infrastructure Design,
Business Communication & Change, Third Party & Partner Management (Stakeholder
Engagement), Decommissioning and Disposal, Management System
 Data Analyst on ServiceNow Migration, IT Service Management Platform
 Legacy data mapping, cleansing and enrichment activities in readiness for data conversion and
cutover
 Data Analysis of the IT Service Management data, with links to IT Asset side. Assignment Group,
Data, User Data, Organisation Data, Company Data, SLA & OLA Data, License & Contract Data,
Location Data, Product Data, Mainframe Configuration Items Data

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  Inspection, review, cleaning, analysis, collation of gold datasets
Primark -Retail Fashion Client-(Dublin/Reading)
 Business Consultant for a Retail client’s RFI/RFP process to select a new point-of-sale /SM system.
 As-Is POS/ePOS application being APTOS/EPICOR
 Stakeholder engagement during the RFI/RFP Phase of Project
 Liaison with potential Vendors and answering their queries
 Provision of existing POS data attributes, Sales data, providing Image CSV files of sample
 Documenting ‘As-Is’ for Retail, Digital and Brand domain
 As-Is documentation covers existing Processes as per existing Business Rules,
 Applications, Integrations/ Interfaces, Infrastructure, Environments and Reports
 High Level Functional and Non-Functional Requirement Matrix for shortlisted Vendors/System
 Validated As-Is with Stakeholders and SME’s, Organized and facilitated workshops
 Documented High Level Process maps as per BPMN 2.0 standard for existing processes
 Created a document repository and maintained a Programme Glossary and Document Library

Project Project- Title Duration Month 2015 to Month 2017

Role Business Consultant/Business Analyst

Environment Technologies Used

Various Roles:
 Digital Business Analyst
 Business Analyst- Supply Chain

Responsibilities:
International Personal Finance
 IPF’s Mobility Project on the My-Provi Programme, Transformation for Growth (T4G) Strategy of
IPF
 Systems Analysis and Stakeholder engagement
 Mobile Application development
 Agile Business Analyst /Scrum methodology/ Kanban with full SDLC+ experience
 Experience in WMS end-to-end implementations
 Microsoft Dynamics CRM/365 Consultant
 Business and process analysis
 Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
 Liaising with developers and clients – act as a point of communication
 Quality Assurance & Documentation
 Work with IT SME, Scrum Master, and product owners to build a mature backlog and translate
that backlog concisely to the development team
 Collaborate with product owners to assist with prioritization
 Engage dependent services teams and facilitate integration discussions explaining requirement
received and needs from service team
 Ensure dependencies are met and provided to the development team in a timely manner,
escalating when issues arise

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  Assist with resolving any roadblocks that arise during development in a sprint
 Work closely with the development team to ensure all requirements are met prior to handing off
to QA testers
 Assist development team with creating test data
 Build trust with the business [IT or other Divisions] and throughout the organization
 Foster speed, innovation and encourage continuous improvement
 Required to be familiar with current mobile functionality and to continually build knowledge base
with every enhancement/change that occurs
 Ability to explain at a high level the current mobile architecture and service interactions
 Obtain service endpoints and integration documents for the development team
 Able to concisely provide status and explain scope/requirements of assigned projects
Wm Morrisons Plc
 Oracle Retail Implementation /Retail Asset Build/ Price Integrity/Continuous Improvement
Stream
 Production of Project definition/Project Initiation Document
 Requirements elicitation, Identification of both functional and non-functional requirements
 Production of User Stories as part of Agile toolkit
 Oracle Retail Reference Model (ORRM), including RMS and SIM
 Understanding of business processes within functional area
 Pre-Design, "as-is" processes documentation using Microsoft Visio
 Design workshops facilitation
 Documentation of “to-be" business processes/ process maps to the standard of ORRM
 Supported the business function of interpreting how Oracle system will support business
processes
 Supported data cleansing and enrichment activities in readiness for data conversion and cutover
 Supported the execution of User Acceptance and Business Acceptance Testing
 Supported user training process as appropriate
 Speaker-Business Analysis Conference Europe

Project Project- Title Duration Month 2015 to Month 2015

Role Business Analyst

Environment Technologies Used

Responsibilities:
 BA Business Lead (Digital Business Analyst)
 Development of web application and mobile app compatible with iOS and Android Creation of
Project Brief
 Business Case/Business Requirement document (BRD); Epic titles, user stories and corresponding
UA criteria
 Design and Presentation of wireframes to stakeholders

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 Project Project- Title Duration Month 2006 to Month 2015

Role Business Analyst

Environment Technologies Used

Responsibilities:
 Retail, Supply chain management/Inventory Control, Space, Range and Merchandising
 Transportation & Carrier Management
 Warehouse management
 Experience as WMS Functional Consultant
 Experience of managing multiple stakeholders
 Experience in WMS end-to-end implementations
 Mobile Application development
 Agile Business Analyst /Scrum methodology/ Kanban with full SDLC+ experience
 Experience in WMS end-to-end implementations
 Quality Inspection and Management
 Gate & Yard Management
 Point of Sale Management (POS/ ePOS)
 Experience of POS/ePOS re-platforming (Retalix, now NCR). Hardware and Software
 Experience in full POS/Epos Lifecycle and POS/ePOS project lifecycle
 Requirements Elicitation, Development and Management
 POS Solution Assessment & Validation /Middleware Management
 Consultancy Advice & Domain Knowledge
 Business Change, Business Process Change/Business Transformation
 End to end experience: design, planning, execution, control, and monitoring
 Functional design and specification documentation
 Human Resources Projects
 Microsoft Dynamics CRM experience, Solution design and Configuration of Microsoft Dynamics
CRM
 Facilitated workshops to develop business requirements; create demonstrations to provide proof
of concept
 Developed analytical and insightful recommendations to meet deliverable targets
 Performed requirements gathering, Business Process Analysis
 Advised project team on highly specialized, complex solutions architecture and implementation
 Participated as the technical expert in proposal development and presentations to prospective
clients
 Delivered presentations to all levels of management
 Assisted internal resources with support or pre-sales of Microsoft CRM and related integrations

BACKGROUND INFORMATION
Education:
 Master of Arts - Marketing Bradford University, UK 2006
 B. Sc (Hons) Industrial Chemistry, University of Ilorin, 1998

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