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March 2010
McKinsey Strategy Practice
Contents
Test 4: Does the strategy put the enterprise ahead of trends and discontinuities? 6
Passing Test 4: Make the trend your friend 7
Test 7: Does the strategy balance high-commitment choices with flexibility and learning? 9
Passing Test 7: Balance commitment and flexibility 9
Test 10: Is the strategy translated into clear actions and reallocation of resources? 11
Passing Test 10: Think implementation early and often 12
Ten Timeless Tests of Strategy
Strategy has always been a topic of prime importance to Thinking about strategy in these terms is often a consid-
companies. It has only become more urgent because of the erable shift from common practice, which often amounts
recent economic crisis, which has made some strategies to “just playing along.” We carry this theme—of beating
obsolete, revealed weaknesses in others, and forced com- the market as opposed to just playing along—throughout.
panies to confront choices and trade-offs they put off in
the boom years. Must a successful strategy meet all ten tests? Failing one
test will rarely result in a company collapsing, but it does
We have developed ten tests that, successfully passed, make breakthrough performance unlikely. At worst, it
ensure winning strategies (exhibit). Our first test, beat- may create a point of vulnerability. The wisest approach
ing the market, is the primary one, because it is the most is to meet the basic requirements on each test, and excel
natural starting point of any conversation on strategy. It is on as many as possible. At a minimum, companies must
also comprehensive: the remaining tests disaggregate the pass one test in each of the following groups: positioning
picture of what a successful strategy looks like. We accom- (tests 2 and 3), clear-eyed insights (tests 4, 5, and 6), solid
pany each of these remaining nine tests with advice on business choices (tests 7 and 8), and good implementation
how to pass them. (tests 9 and 10).
1 Will it beat the market? …or are you just playing along?
Does the strategy tap the true source …or is it based on a misplaced diagnosis of
2
of advantage? why you earn returns?
Is the strategy granular about where …or are markets defined conventionally,
3
to compete? leading to overly static allocation of resources?
Does it put the enterprise ahead of ….or does it optimize for the status quo,
4
trends and discontinuities? holding on to old models too long?
Does the strategy embed privileged …or does it apply common math to common
5
insight and foresight? data to yield common wisdom?
Does the strategy balance high- …or is planning rigid and tactical, failing
7 commitment choices with flexibility to focus on choices that matter?
and learning?
Have alternatives been evaluated without …or does the strategy fall victim to undetected
8
bias or false inference? biases and untested attributions?
Is there true conviction to act? …or are you relying on analysis and missing
9 the importance of convinced, personal
decision making?
Is the strategy translated into clear actions …or are you settling for vague statements of
10 and reallocation of resources? intent that don’t reallocate people, money,
or management time?
Client Discussion Paper
4 Ten Timeless Tests of Strategy
Positional advantages are roosts in structurally To be most effectively realized, competitive advantage
attractive markets. By definition, positional advantages must be packaged into a total value proposition made up
favor incumbents: they create an asymmetry between of a bundle of features or processes. Competitors may
those inside and those outside high walls. For example, in mimic specific product features or best practices. It is
Australia, two beer makers control 95 percent of the mar- much harder for them to copy a complex array of activities
ket and enjoy triple the margins of US brewers—a situa- assembled to deliver consistently on a value proposition.
tion that has sustained itself for two decades.
Besides recommending a segmentation that goes well Anticipating change is essential if a company is to ben-
beyond what is typical, we also note the need for a efit from where economic surplus will be tomorrow. Dur-
dynamic approach that shifts resources to capture oppor- ing a major transition in any market, companies have a
tunities in the most promising granular segments (“mar- special opportunity to develop a new strategy for a new
ket granules”) as these opportunities shift within and environment.
between segments.
New trends in your industry, highly disruptive and
destructive, can seem to come out of nowhere. In fact,
Passing Test 3: Take a granular approach the long view suggests markets are much more turbulent
to market analysis than most think: the emergence of new trends is in fact
Define granular segments in a “market-back” the norm. Many strategic reviews miss this because they
fashion. Rather than defining analyses by an organiza- extrapolate from the past three to five years, a time frame
tion-centric view of markets, strategists should seek to too brief to capture the true violence of market forces. The
Client Discussion Paper
Ten Timeless Tests of Strategy 7
probability of the next three to five years continuing the Scan broadly to seek advance signals of change.
pattern of the prior period is low. Always look to the edges. How are “frontier” customers
acting—early adopters and that small cadre of consum-
A sufficiently powerful trend such as a major innova- ers who seem to be “ahead of the curve”? What are small,
tion in the business model or an external shock in regula- innovative entrants doing? What technologies under
tion, demand, or technology can drive a full-scale indus- development could change the game?
try transition. But most trends emerge fairly slowly—so
slowly that companies generally fail to respond until the Determine specific implications of emerging
trend hits company profits. At this point, it is too late to trends and quantify their impact. This is the tricki-
mount a strategically effective response, let alone shape est but most valuable part. To see which trends really mat-
the change to your advantage. Managers typically delay ter, articulate the decisions your company would make
action, held back by sunk costs, unwillingness to canni- differently as a result of the impact of each trend on the
balize a legacy business, or an attachment to yesterday’s company’s financials.
formula for success. The cost of delay is steep: consider the
plight of major travel-agency chains slow to understand
the power of new online intermediaries. Test 5:
Does the strategy embed
The key is to convince decision makers to move ahead of
trends (distinguishing between a trend and an uncer- privileged insight and foresight?
tainty is crucial—is something happening? Or is it just a
Are you beating the market … … or just playing along?
possibility?). Then test whether the present strategy is in
line with it. Seeing or knowing something others Applying common math to common
don’t—or are unwilling or unable to data to yield common wisdom
act on
Passing Test 4: Make the trend your friend
Assume continuation of the status quo is the
least likely scenario. Never assume the environment Analysis requires that a fact-based methodology always
is fixed. Some of the most powerful strategies are in fact be front and center. However, companies live in a world
simply about positioning the company in line with an flooded with data, but often suffer from a shortage of
emerging trend. Make trend analysis fundamental to insight. Data are cheap and accessible and easily assem-
strategy development. bled into detailed analyses that leave one with the com-
fortable feeling of possessing an informed strategy. But
Know your history, and match time horizons much data is noise and most of it is widely available to
accordingly. Most industries develop along an “S-curve,” rivals. Most dangerously, routinely analyzing readily
in which industry revenues grow slowly, then increase at a available data diverts attention from where insight-creat-
rapid rate, and finally level off, often for a long time, before ing advantage lies: in the weak signals buried in the noise.
declining. As such, linear extrapolation is never right for
long. Take a longer view: the pattern will become clear, as So, too, the frameworks and tools often used to generate
will where on the curve the industry currently sits. strategy are widely known. There is nothing wrong with
sound frameworks, but they aren’t the same as privileged
Incorporate major global forces. Many long-term insight.
trends can be deduced from economic development,
changes in technology and demographics, and so on. All of Three types of privileged knowledge can support a suc-
these should be visible long before they affect businesses. cessful strategy. First, you need superior insight into how
value is generated in the industry. Second, you need fore-
sight, to stay ahead of everyone else in seeing how the
Client Discussion Paper
8 Ten Timeless Tests of Strategy
Learn from experience generated at your com- McKinsey characterizes uncertainty at four levels. Level 1
pany. Often, the strongest proprietary insights are gener- offers a reasonably clear view of the future: a range of
ated through experimenting, prototyping, and piloting on outcomes tight enough to support a firm decision. At
a small scale in your operations. Level 2, there are a number of identifiable outcomes for
which a company should prepare. At Level 3, the possi-
Challenge assumptions. Examine the assumptions, ble outcomes are represented not by a set of points but by
explicit and implicit, behind an established business a range that can be understood as a probability distribu-
model. Do they still fit the current environment? tion. Level 4 features total ambiguity, where even the dis-
tribution of outcomes is unknown.
Passing Test 6: Rigorously understand the In a world of uncertainty, strategy is not just about where
uncertainty you face and how to compete but also when. Committing too early
can be a leap in the dark. Being too late is also dangerous,
Accurately identify the driving variables. Start
either because opportunities are perishable or because
with the strategic decision the company needs to make,
rivals can seize advantage while your company stands on
and list the variables that would influence it. Prioritize
the sidelines. Flexibility is the essential ingredient that
analyses by sorting the variables by their impact on the
allows companies to make commitments at the time when
decision.
the risk/return trade-off seems most advantageous.
Reduce the uncertainty. Focus analysis as early as
A market-beating strategy will therefore have a few dis-
possible on removing as much uncertainty as you can.
tinguishing features. It will focus on just a few crucial
Useful methods are to rule out impossible outcomes,
high-commitment choices to be made now but will leave
examine the forces at work and the dynamics among
flexibility for other such choices to be made over time. It
them, and seek to understand the underlying economics.
will be explicit about the way in which the time afforded
Characterize the irreducible uncertainty. The by such flexibility will be used for learning purposes and
most famous, and most powerful, tool for characterizing superior opportunity generation. There will not be a rush
uncertainty is scenario analysis. to make too many decisions. Rather, the strategy should
frame the decisions to be made down the line so that the
cumulative result (sometimes called emergent strategy)
Test 7: is an advantaged one.
Does the strategy balance
high-commitment choices with Passing Test 7: Balance commitment
and flexibility
flexibility and learning? Focus on the high-commitment choices to be
made now. Look for the strategic choices: those that are
Are you beating the market … … or just playing along?
made least often, are hardest to change, and will have the
Focusing on a few high-commitment Engaging in rigid and detailed tacti- greatest impact. Most of the analysis should be spent on
choices that matter and building in cal planning without considering the informing these choices.
flexibility to make advantageous big choices
commitments in the future
Build a robust portfolio of contingent actions. To
cope with uncertainty, build your strategy as a portfolio
Commitment and flexibility exist in inverse proportion of big bets—taking an informed, committed position in
to each other. The greater the commitment you make, the face of uncertainty in a bid to gain significant com-
the less flexibility remains. This tension is one of the core petitive advantage; no-regret moves—actions that will
challenges of strategy. Indeed, strategy can be expressed pay off whatever happens; and real options—actions that
as making the right trade-offs over time between commit- involve relatively low costs now, but which can be elevated
ment and flexibility. to a higher level of commitment as changing conditions
warrant.
Making such trade-offs effectively requires an under-
standing of which decisions involve commitment. Inside Enhance option value. Where can you build under-
any large company, hundreds of people make thousands priced options into the strategy, for example, by modular-
of decisions each year. Only a few are strategic: those that izing major capital projects or maintaining the flexibility
involve commitment through hard-to-reverse invest- to switch between different inputs?
ments in long-lasting, company-specific assets. Com-
mitment is the only path to sustainable competitive Consider explicitly how the flexibility in the strat-
advantage. egy will be managed. To exploit the flexibility in a
Client Discussion Paper
10 Ten Timeless Tests of Strategy
strategy, consider growth staircases and the portfolio- lowing the crowd), and champion bias (assigning merit to
of-initiatives approach. Growth staircases highlight the an idea based on the person proposing it).
improvement in capabilities companies enjoy as they
gradually move into new product and geographic markets. The second important type of failure is faulty inference.
The portfolio-of-initiatives approach maintains this time Strategy is especially prone to faulty logic because it relies
dimension but explicitly adds the notion of familiarity. on extrapolating ways to win in the future from a com-
Companies should assemble a portfolio designed to maxi- plex set of factors observed today. This is fertile ground for
mize learning opportunities, select the best options over two big inference problems: attribution error (succumb-
time, and amplify positive results through a staged proc- ing to the “halo effect”) and survivorship bias (ignoring
ess of escalating commitment. the “graveyard of silent failures”). Attribution error is the
false attribution of success to observed factors. It is strat-
Frame how future decisions will be made. One of egy by hindsight and assumes that replicating the actions
the most powerful ways to drive the dynamic evolution of of another company will lead to similar results. Survivor-
the strategy is by refining your resource-allocation proc- ship bias refers to analysis based on a surviving popula-
esses. If there is a lot of contingency in the strategy, work tion, without consideration of those who did not live to tell
on how your company will make these contingent choices the tale: this skews the view of what caused success and
over time. presents no insight into what might cause failure. Were
the survivors just luckier? Case studies have their place,
but hindsight is in reality not 20/20. There are too many
Test 8: unseen factors.
Have alternatives been evaluated
without bias or false inference? Passing Test 8: Ensure “de-biased” decision
making and solid inference
Are you beating the market … … or just playing along?
Bring a fresh pair of eyes to the issues. Maintain a
Making decisions in a way that mini- Falling victim to undetected biases culture of challenge in which the obligation to dissent is
mizes the impact of human bias, in the way decisions are made, and fostered.
and applying logic with care so as to untested attributions in the way data
steer clear of mistaken inference are interpreted Develop multiple potential solutions and hypoth-
eses. Too often, the typical drill is to develop a promising
Even the best executives armed with the best insights and hypothesis and put a lot of effort into building a fact base
tools can make bad decisions. Recent research from fields to validate it. It is better to develop multiple alternatives
such as behavioral economics suggests two important and choose among them.
sources of such failure: decision bias and faulty inference.
Watch specifically for confirmation bias. It is nat-
Decision bias stems from certain characteristics of the ural to like being right. Guard against this by explicitly
brain that are often strengths in our broader, personal trying to disprove your hypotheses.
environment but can work against us in the world of busi-
De-bias the decision-making process. Specify
ness decision making. The worst offenders include over-
objective decision criteria in advance, and design deci-
optimism (our tendency to hope for the best and believe
sion-making processes that include both group and indi-
too much in our own forecasts and abilities), anchoring
vidual interactions, maximizing the likelihood that the
(tying our valuation of something to an arbitrary refer-
decisions made are sound.
ence point), loss aversion (putting too much emphasis on
avoiding downsides and so eschewing risks worth tak-
Always ask about failures as well as successes.
ing), confirmation bias (overweighting information that
Don’t just look at the survivors. And when looking for suc-
validates our opinions), herding (taking comfort in fol-
cess factors, check that those factors do in fact differenti-
ate winners from losers.
Client Discussion Paper
Ten Timeless Tests of Strategy 11
Examine the possibility of being wrong. Tech- Passing Test 9: Take decision makers
niques such as the “pre-mortem assessment” (imagining on a journey of discovery
yourself in a future where the answer turns out to have
Understand the company’s ambitions and con-
been wrong and identifying why that might have been so)
straints. Companies don’t make decisions. People do. A
and “alternative inference” (checking that other conclu-
human understanding of the leadership team and what is
sions can’t be made from the same data) can be useful.
important to them plays a central role.
cute them; great companies develop good strategies action plan. Everyone needs to know what to do. Be sure
and execute them brilliantly. The prerequisites for good that each major from-to shift is matched with the energy
implementation must be embedded into the strategy to make it happen.
process as early as possible. Your company must under-
stand what changes are needed, what the requirements Create an environment that enables the change.
are for successful implementation, and what obstacles Support change through role modeling, fostering under-
stand in the way. standing, capability building, and formal structures and
processes.
Most well-implemented strategies share a common set
of features: they can be simply articulated in a way that Align ongoing resource-allocation processes
builds alignment, they connect very clearly to a trackable with the strategy. If you want to know your company’s
set of actions for which accountability is clear, they are actual strategy, look where the best people and the most
enabled by a supportive environment for change, and they generous budgets are—and be prepared to change these
link closely to ongoing resource-allocation processes. things significantly.
***
Passing Test 10: Think implementation
early and often You may now be left with an awkward feeling that the ten
Conduct closed-file reviews on past strategy tests seem right—but represent an impossible hurdle.
implementations. The many strategies that fail in Practically speaking, companies can succeed over long
implementation do so in their own unique ways. Find out periods of time without scoring an A-plus on all ten tests.
what results were actually achieved on a handful of recent What is necessary is that a company pass one test in each
implementation projects and what factors contributed to of the following groups: positioning (tests 2 and 3), clear-
success or failure. Tease out the lessons learned. eyed insights (tests 4, 5, and 6), solid business choices
(tests 7 and 8), and good implementation (tests 9 and 10).
Make the strategy as easy to communicate as pos-
sible. If those responsible for implementing the strategy The danger is always that you will persuade yourself you
cannot explain it on one page, implementation will be a are beating the market, when you are really just playing
challenge. along. Playing along can leave a company successful and
happy—when the times are good for all. But we must all
Clearly define the “from-to’s” in the value propo- strive for the higher bar—the times demand it.
sition, business model, organization, and capa-
bilities. Develop a detailed view of the shifts required to The authors of this paper would like to thank Angus Dawson,
move from the current state to the desired future state. Rajesh Garg, Martin Hirt, Sven Smit, and Patrick Viguerie,
who shaped and guided the effort. Many other current and
Ensure that a balanced set of mechanisms is in former McKinsey consultants provided valuable input.
place to effect the changes. Quite simply, this is an
Chris Bradley is a principal in the Sydney office, and Nick Percy is a consultant in the London office.