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Client Discussion Paper

Ten Timeless Tests


of Strategy

March 2010
McKinsey Strategy Practice
Contents

Test 1: Will your company’s strategy beat the market? 4

Test 2: Does the strategy tap the true source of advantage? 4


Passing Test 2: Build strategies on real advantages 5

Test 3: Is the strategy granular about where to compete? 6


Passing Test 3: Take a granular approach to market analysis 6

Test 4: Does the strategy put the enterprise ahead of trends and discontinuities? 6
Passing Test 4: Make the trend your friend 7

Test 5: Does the strategy embed privileged insight and foresight? 7


Passing Test 5: Develop proprietary insight 8

Test 6: Is uncertainty properly defined and accounted for? 8


Passing Test 6: Rigorously understand the uncertainty you face 9

Test 7: Does the strategy balance high-commitment choices with flexibility and learning? 9
Passing Test 7: Balance commitment and flexibility 9

Test 8: Have alternatives been evaluated without bias or false inference? 10


Passing Test 8: Ensure “de-biased” decision making and solid inference 10

Test 9: Is there true conviction to act? 11


Passing Test 9: Take decision makers on a journey of discovery 11

Test 10: Is the strategy translated into clear actions and reallocation of resources? 11
Passing Test 10: Think implementation early and often 12
Ten Timeless Tests of Strategy

Strategy has always been a topic of prime importance to Thinking about strategy in these terms is often a consid-
companies. It has only become more urgent because of the erable shift from common practice, which often amounts
recent economic crisis, which has made some strategies to “just playing along.” We carry this theme—of beating
obsolete, revealed weaknesses in others, and forced com- the market as opposed to just playing along—throughout.
panies to confront choices and trade-offs they put off in
the boom years. Must a successful strategy meet all ten tests? Failing one
test will rarely result in a company collapsing, but it does
We have developed ten tests that, successfully passed, make breakthrough performance unlikely. At worst, it
ensure winning strategies (exhibit). Our first test, beat- may create a point of vulnerability. The wisest approach
ing the market, is the primary one, because it is the most is to meet the basic requirements on each test, and excel
natural starting point of any conversation on strategy. It is on as many as possible. At a minimum, companies must
also comprehensive: the remaining tests disaggregate the pass one test in each of the following groups: positioning
picture of what a successful strategy looks like. We accom- (tests 2 and 3), clear-eyed insights (tests 4, 5, and 6), solid
pany each of these remaining nine tests with advice on business choices (tests 7 and 8), and good implementation
how to pass them. (tests 9 and 10).

Exhibit: Ten timeless tests of strategy

1 Will it beat the market? …or are you just playing along?

Does the strategy tap the true source …or is it based on a misplaced diagnosis of
2
of advantage? why you earn returns?

Is the strategy granular about where …or are markets defined conventionally,
3
to compete? leading to overly static allocation of resources?

Does it put the enterprise ahead of ….or does it optimize for the status quo,
4
trends and discontinuities? holding on to old models too long?

Does the strategy embed privileged …or does it apply common math to common
5
insight and foresight? data to yield common wisdom?

Is uncertainty properly defined and …or is uncertainty either being ignored or


6
accounted for? inducing paralysis?

Does the strategy balance high- …or is planning rigid and tactical, failing
7 commitment choices with flexibility to focus on choices that matter?
and learning?

Have alternatives been evaluated without …or does the strategy fall victim to undetected
8
bias or false inference? biases and untested attributions?

Is there true conviction to act? …or are you relying on analysis and missing
9 the importance of convinced, personal
decision making?

Is the strategy translated into clear actions …or are you settling for vague statements of
10 and reallocation of resources? intent that don’t reallocate people, money,
or management time?
Client Discussion Paper
4 Ten Timeless Tests of Strategy

Test 1: Third, market participants play out the drama of compe-


tition on a stage beset by randomness. Because the evo-
Will your company’s strategy lution of markets is path-dependent—that is, its current
beat the market? state at any one time is the sum product of all previous
events, including a very great many random ones—the
Originally, strategy was about the choices made to set the
winners of today are often an accident of history. Consider
conditions for victory on the battlefield. In a business set-
the development of the US tire industry. At its peak in the
ting, the enemy is the market. Beating the market is thus
mid-1920s, a frenzy of entry had created almost 300 com-
a shorthand definition of strategy, more fully defined as
petitors, yet by the 1940s, four producers controlled more
“an integrated set of choices—made ahead of time and in
than 70 percent of the market. Those winners happened
the face of uncertainty—to create and capture economic
to make retrospectively lucky choices about location and
surplus.”
technology, but at the time it was difficult to tell which
companies were truly “fit” for the evolving environment.
All companies operate in markets surrounded by custom-
The histories of many of today’s industries show remark-
ers, suppliers, competitors, substitutes, and potential
ably similar patterns.
entrants, each of which is seeking to advance its own posi-
tion and in doing so drain profits away from the company.
To beat the market, therefore, advantages have to be
That process, unimpeded, inexorably drives economic
robust in the face of the onslaught of market forces; they
surplus—the gap between the return a company earns
must be responsive to that onslaught, and they must
and its cost of capital—toward zero. So you know you are
be built so as to be ready as the competitive landscape
beating the market if you can sustain economic surplus.
unfolds—and ideally so as to shape that landscape.
For a company to capture and retain economic surplus,
Unfortunately, in our experience, most companies are
however, there must be an imperfection that stops or at
not asking themselves if they are beating the market—the
least slows the working of the market. An imperfection
pressures of “just playing along” seem intense enough.
controlled by a company is a competitive advantage. But
But playing along can feel safer than it is. Weaker players
even if a firm is fortunate enough to have a competitive
win a surprising number of wars when they are willing to
advantage, markets are tough to beat over the long term,
play by different rules.
for three main reasons.

First, over time, markets drive reversion to mean per- Test 2:


formance. The best companies are emulated by those
in the middle of the pack, and the worst exit or undergo Does the strategy tap the
significant reform. Essentially, the very value of a scar- true source of advantage?
city makes it energetically competed for, and so harder to
keep. Are you beating the market … … or just playing along?

Identifying the real source of sus- Building strategies on a misplaced


Second, markets are by their nature interactive, as each
tainable competitive advantage that diagnosis of why you earn superior
player responds to the actions of others. This often results drives differential performance and returns and focusing too heavily on
in the escalation of minimum capability over time. This can withstand the onslaught of mar- best practices that keep you in the
immediately disposes of the idea that consistent adop- ket forces game, rather than helping you deci-
tion of “best practice” guarantees a market-beating strat- sively win it
egy. Your competitive advantage establishes a gap that the
market can’t close if and only if you continuously defend Know your competitive advantage, and you’ve answered
your position well against your competitors or consistently the question of why you make money (and vice versa).
outpace them. Strategy emphasizes difference—versus Competitive advantage stems from two sources of scar-
your direct competitors, versus potential substitutes, and city: positional advantages and special capabilities.
versus potential entrants.
Client Discussion Paper
Ten Timeless Tests of Strategy 5

Positional advantages are roosts in structurally To be most effectively realized, competitive advantage
attractive markets. By definition, positional advantages must be packaged into a total value proposition made up
favor incumbents: they create an asymmetry between of a bundle of features or processes. Competitors may
those inside and those outside high walls. For example, in mimic specific product features or best practices. It is
Australia, two beer makers control 95 percent of the mar- much harder for them to copy a complex array of activities
ket and enjoy triple the margins of US brewers—a situa- assembled to deliver consistently on a value proposition.
tion that has sustained itself for two decades.

The logic of positional advantage is captured in the struc-


Passing Test 2: Build strategies on
ture-conduct-performance industry model. The increas- real advantages
ing consolidation of the Australian beer market during Understand the fundamental drivers of industry
the 1980s and 1990s (change in industry structure) was and company performance. Where does the com-
associated with price growth that far outstripped general pany make surplus profits? Why? Where is the surplus
inflation (change in industry conduct) and ongoing high moving?
profitability (change in industry performance). But an
attractive structure can be ruined by poor conduct, and Be precise in defining special capabilities. Special
an unattractive one can be overcome by good conduct. capabilities are differences that drive sustainable, supe-
rior performance. They are not best practices that can be
Special capabilities, the second source of competitive mimicked by others.
advantage, are scarce resources whose possession con-
fers unique advantages. The most obvious ones, such as Take a dynamic view. Markets and firms are never
drug patents or leases on mineral deposits, we call privi- static. What is happening that can erode positional
leged tradeable assets: they can be bought and sold. A advantage? Which special capabilities are becoming vul-
second category of special capability, distinctive compe- nerable? Assume points of vulnerability will be exploited.
tencies, consists of things the company does particularly
well, such as innovating or managing stakeholders. These Package advantages together into powerful bun-
capabilities can be just as powerful in creating advantage dles. One of the best defenses against potential imita-
but cannot be easily traded. tors is to create a bundle of activities that together create
advantage. From outside, this makes it difficult to iden-
Too often, companies are cavalier about claiming special tify the exact source of advantage, and so difficult to rep-
capabilities. A special capability must be critical to the licate it.
company’s profits and exist in abundance within it while
being scarce outside. As such, special capabilities tend to Seek out markets that exhibit network effects.
be specific in nature and few in number. Companies often These are markets that feature network effects, in which
err here by mistaking size for scale advantage or overes- the more customers that are added to a company’s cus-
timating their ability to leverage capabilities across mar- tomer base, the more attractive the company’s product or
kets. They infer special capabilities from observed per- service becomes.
formance, often without considering other explanations
Test for competitor response. Competitors do
(such as luck or positional advantage). Any claimed capa-
not evolve in isolation—they are also responding to the
bility advantage should be vigorously tested before pin-
actions of the company, if they have the freedom, knowl-
ning the hopes of the company on it.
edge, and capability to do so. What are they likely to do?
Client Discussion Paper
6 Ten Timeless Tests of Strategy

Test 3: determine the finest possible objective segmentation of


the market. Think 30 to 50 segments rather than the more
Is the strategy granular about typical 5 or so.
where to compete?
Conduct all analysis at the granular level—don’t
Are you beating the market … … or just playing along? “average out.” Conduct your analyses subsegment by
subsegment.
Matching the unit of analysis to the Defining markets by conventional
granularity of the market, so you can organizational boundaries or aver-
Ensure that a detailed plan of “where to compete”
continually shift resources to out- aging out the real texture of markets,
position your competitors leading to an overly static allocation is part of the recommendation. Eighty percent of
of resources variance in revenue growth is explained by choices about
“where to compete,” leaving only 20 percent explained
by choices about “how to compete.” Unfortunately, this
The need to beat the market begs a question not yet is exactly opposite to the allocation of time and effort in a
answered: which market? Research shows that the unit typical strategy-development process. Companies should
of analysis used in determining strategy (essentially, the be shifting their attention greatly toward the “where.”
degree to which the market is segmented) significantly
influences resource allocation and thus the likelihood of Facilitate the shift of resources across market
success: dividing the same businesses in different ways granules. Strive to continually out-position competitors
leads to strikingly different capital allocations. What is by regularly reallocating resources.
the right level of granularity? Keep dividing into sub-
segments as long as significant differences continue to
appear within market segments. Too often, by contrast, Test 4:
the business unit as defined by the organization chart Does the strategy put the
becomes the default for defining markets, and the strate-
gic review is hampered from the start. enterprise ahead of trends
and discontinuities?
The Granularity of Growth suggests that more, narrower
choices about where to compete are much more impor- Are you beating the market … … or just playing along?
tant to success than strategies aimed at gaining share
Staying ahead of trends and discon- Optimizing for the status quo and
in a broader market, because the attributes of narrowly tinuities, building a strategy for the holding on to old models too long
defined segments are much more important to growth future environment
than the attributes of a market broadly considered.

Besides recommending a segmentation that goes well Anticipating change is essential if a company is to ben-
beyond what is typical, we also note the need for a efit from where economic surplus will be tomorrow. Dur-
dynamic approach that shifts resources to capture oppor- ing a major transition in any market, companies have a
tunities in the most promising granular segments (“mar- special opportunity to develop a new strategy for a new
ket granules”) as these opportunities shift within and environment.
between segments.
New trends in your industry, highly disruptive and
destructive, can seem to come out of nowhere. In fact,
Passing Test 3: Take a granular approach the long view suggests markets are much more turbulent
to market analysis than most think: the emergence of new trends is in fact
Define granular segments in a “market-back” the norm. Many strategic reviews miss this because they
fashion. Rather than defining analyses by an organiza- extrapolate from the past three to five years, a time frame
tion-centric view of markets, strategists should seek to too brief to capture the true violence of market forces. The
Client Discussion Paper
Ten Timeless Tests of Strategy 7

probability of the next three to five years continuing the Scan broadly to seek advance signals of change.
pattern of the prior period is low. Always look to the edges. How are “frontier” customers
acting—early adopters and that small cadre of consum-
A sufficiently powerful trend such as a major innova- ers who seem to be “ahead of the curve”? What are small,
tion in the business model or an external shock in regula- innovative entrants doing? What technologies under
tion, demand, or technology can drive a full-scale indus- development could change the game?
try transition. But most trends emerge fairly slowly—so
slowly that companies generally fail to respond until the Determine specific implications of emerging
trend hits company profits. At this point, it is too late to trends and quantify their impact. This is the tricki-
mount a strategically effective response, let alone shape est but most valuable part. To see which trends really mat-
the change to your advantage. Managers typically delay ter, articulate the decisions your company would make
action, held back by sunk costs, unwillingness to canni- differently as a result of the impact of each trend on the
balize a legacy business, or an attachment to yesterday’s company’s financials.
formula for success. The cost of delay is steep: consider the
plight of major travel-agency chains slow to understand
the power of new online intermediaries. Test 5:
Does the strategy embed
The key is to convince decision makers to move ahead of
trends (distinguishing between a trend and an uncer- privileged insight and foresight?
tainty is crucial—is something happening? Or is it just a
Are you beating the market … … or just playing along?
possibility?). Then test whether the present strategy is in
line with it. Seeing or knowing something others Applying common math to common
don’t—or are unwilling or unable to data to yield common wisdom
act on
Passing Test 4: Make the trend your friend
Assume continuation of the status quo is the
least likely scenario. Never assume the environment Analysis requires that a fact-based methodology always
is fixed. Some of the most powerful strategies are in fact be front and center. However, companies live in a world
simply about positioning the company in line with an flooded with data, but often suffer from a shortage of
emerging trend. Make trend analysis fundamental to insight. Data are cheap and accessible and easily assem-
strategy development. bled into detailed analyses that leave one with the com-
fortable feeling of possessing an informed strategy. But
Know your history, and match time horizons much data is noise and most of it is widely available to
accordingly. Most industries develop along an “S-curve,” rivals. Most dangerously, routinely analyzing readily
in which industry revenues grow slowly, then increase at a available data diverts attention from where insight-creat-
rapid rate, and finally level off, often for a long time, before ing advantage lies: in the weak signals buried in the noise.
declining. As such, linear extrapolation is never right for
long. Take a longer view: the pattern will become clear, as So, too, the frameworks and tools often used to generate
will where on the curve the industry currently sits. strategy are widely known. There is nothing wrong with
sound frameworks, but they aren’t the same as privileged
Incorporate major global forces. Many long-term insight.
trends can be deduced from economic development,
changes in technology and demographics, and so on. All of Three types of privileged knowledge can support a suc-
these should be visible long before they affect businesses. cessful strategy. First, you need superior insight into how
value is generated in the industry. Second, you need fore-
sight, to stay ahead of everyone else in seeing how the
Client Discussion Paper
8 Ten Timeless Tests of Strategy

world might unfold. Third, you must be realistic about Test 6:


your company’s starting point: no strategy is devised
without a legacy of positions and capabilities. Is uncertainty properly defined
and accounted for?
Passing Test 5: Develop proprietary insight Are you beating the market … … or just playing along?
Search carefully for the right problem. The best
insights usually start with new and interesting questions. Eliminating unknowns that can be Assuming away uncertainty through
resolved and then acknowledging bold point forecasts or assuming
the irreducible uncertainties that that uncertainty prevents clear-
Look for multiple viewpoints; leave space for
remain headed analysis of a situation
dissent. Don’t rush to confirm conventional wisdom; let
contrarian views be heard. Actively seek out dissenters.
A central challenge of strategy is that we have to commit
Find proprietary data. Rather than recycling the same to choices now, but the payoffs occur in a future environ-
industry reports as everyone else, be adventurous. How ment we cannot fully know or control. To accommodate
are you going to find and use data that only you can see? this uncertainty, a company must balance the commit-
ments it makes to build competitive advantage with the
Take the user’s perspective. Never forget the users. flexibility to respond as events unfold. A strategy that is
Companies that go out of their way to experience the “robust under uncertainty” will limit the downside risk
world from the customer’s perspective routinely develop and maximize the upside.
better and more convincing strategic views.
The primary step is to characterize the real dimensions
Seek novel ways to analyze the data. Often, a new of the uncertainty the company faces (a surprisingly rare
analytical technique or framework will provide new activity). That does not mean “assuming away” uncer-
insights. tainty (a surprisingly common activity), but stripping
away apparent uncertainty until only the irreducible
Employ creative idea-generation techniques. uncertainty is left. Many variables seem highly uncertain
There are many techniques available, but they share a but can be clarified by proper analysis. Those that remain
core purpose: to help groups of people come up with more represent the uncertainty not to be assumed away; it must
innovative ideas. be at the heart of the strategic response.

Learn from experience generated at your com- McKinsey characterizes uncertainty at four levels. Level 1
pany. Often, the strongest proprietary insights are gener- offers a reasonably clear view of the future: a range of
ated through experimenting, prototyping, and piloting on outcomes tight enough to support a firm decision. At
a small scale in your operations. Level 2, there are a number of identifiable outcomes for
which a company should prepare. At Level 3, the possi-
Challenge assumptions. Examine the assumptions, ble outcomes are represented not by a set of points but by
explicit and implicit, behind an established business a range that can be understood as a probability distribu-
model. Do they still fit the current environment? tion. Level 4 features total ambiguity, where even the dis-
tribution of outcomes is unknown.

In our experience, companies oscillate between assum-


ing, simplistically, that they are operating at Level 1 (and
making bold but unjustified point forecasts) and suc-
cumbing to an unnecessarily pessimistic Level 4 paraly-
sis. In each case, careful analysis of the situation usually
redistributes the variables into the middle ground of lev-
els 2 and 3.
Client Discussion Paper
Ten Timeless Tests of Strategy 9

Passing Test 6: Rigorously understand the In a world of uncertainty, strategy is not just about where
uncertainty you face and how to compete but also when. Committing too early
can be a leap in the dark. Being too late is also dangerous,
Accurately identify the driving variables. Start
either because opportunities are perishable or because
with the strategic decision the company needs to make,
rivals can seize advantage while your company stands on
and list the variables that would influence it. Prioritize
the sidelines. Flexibility is the essential ingredient that
analyses by sorting the variables by their impact on the
allows companies to make commitments at the time when
decision.
the risk/return trade-off seems most advantageous.
Reduce the uncertainty. Focus analysis as early as
A market-beating strategy will therefore have a few dis-
possible on removing as much uncertainty as you can.
tinguishing features. It will focus on just a few crucial
Useful methods are to rule out impossible outcomes,
high-commitment choices to be made now but will leave
examine the forces at work and the dynamics among
flexibility for other such choices to be made over time. It
them, and seek to understand the underlying economics.
will be explicit about the way in which the time afforded
Characterize the irreducible uncertainty. The by such flexibility will be used for learning purposes and
most famous, and most powerful, tool for characterizing superior opportunity generation. There will not be a rush
uncertainty is scenario analysis. to make too many decisions. Rather, the strategy should
frame the decisions to be made down the line so that the
cumulative result (sometimes called emergent strategy)
Test 7: is an advantaged one.
Does the strategy balance
high-commitment choices with Passing Test 7: Balance commitment
and flexibility
flexibility and learning? Focus on the high-commitment choices to be
made now. Look for the strategic choices: those that are
Are you beating the market … … or just playing along?
made least often, are hardest to change, and will have the
Focusing on a few high-commitment Engaging in rigid and detailed tacti- greatest impact. Most of the analysis should be spent on
choices that matter and building in cal planning without considering the informing these choices.
flexibility to make advantageous big choices
commitments in the future
Build a robust portfolio of contingent actions. To
cope with uncertainty, build your strategy as a portfolio
Commitment and flexibility exist in inverse proportion of big bets—taking an informed, committed position in
to each other. The greater the commitment you make, the face of uncertainty in a bid to gain significant com-
the less flexibility remains. This tension is one of the core petitive advantage; no-regret moves—actions that will
challenges of strategy. Indeed, strategy can be expressed pay off whatever happens; and real options—actions that
as making the right trade-offs over time between commit- involve relatively low costs now, but which can be elevated
ment and flexibility. to a higher level of commitment as changing conditions
warrant.
Making such trade-offs effectively requires an under-
standing of which decisions involve commitment. Inside Enhance option value. Where can you build under-
any large company, hundreds of people make thousands priced options into the strategy, for example, by modular-
of decisions each year. Only a few are strategic: those that izing major capital projects or maintaining the flexibility
involve commitment through hard-to-reverse invest- to switch between different inputs?
ments in long-lasting, company-specific assets. Com-
mitment is the only path to sustainable competitive Consider explicitly how the flexibility in the strat-
advantage. egy will be managed. To exploit the flexibility in a
Client Discussion Paper
10 Ten Timeless Tests of Strategy

strategy, consider growth staircases and the portfolio- lowing the crowd), and champion bias (assigning merit to
of-initiatives approach. Growth staircases highlight the an idea based on the person proposing it).
improvement in capabilities companies enjoy as they
gradually move into new product and geographic markets. The second important type of failure is faulty inference.
The portfolio-of-initiatives approach maintains this time Strategy is especially prone to faulty logic because it relies
dimension but explicitly adds the notion of familiarity. on extrapolating ways to win in the future from a com-
Companies should assemble a portfolio designed to maxi- plex set of factors observed today. This is fertile ground for
mize learning opportunities, select the best options over two big inference problems: attribution error (succumb-
time, and amplify positive results through a staged proc- ing to the “halo effect”) and survivorship bias (ignoring
ess of escalating commitment. the “graveyard of silent failures”). Attribution error is the
false attribution of success to observed factors. It is strat-
Frame how future decisions will be made. One of egy by hindsight and assumes that replicating the actions
the most powerful ways to drive the dynamic evolution of of another company will lead to similar results. Survivor-
the strategy is by refining your resource-allocation proc- ship bias refers to analysis based on a surviving popula-
esses. If there is a lot of contingency in the strategy, work tion, without consideration of those who did not live to tell
on how your company will make these contingent choices the tale: this skews the view of what caused success and
over time. presents no insight into what might cause failure. Were
the survivors just luckier? Case studies have their place,
but hindsight is in reality not 20/20. There are too many
Test 8: unseen factors.
Have alternatives been evaluated
without bias or false inference? Passing Test 8: Ensure “de-biased” decision
making and solid inference
Are you beating the market … … or just playing along?
Bring a fresh pair of eyes to the issues. Maintain a
Making decisions in a way that mini- Falling victim to undetected biases culture of challenge in which the obligation to dissent is
mizes the impact of human bias, in the way decisions are made, and fostered.
and applying logic with care so as to untested attributions in the way data
steer clear of mistaken inference are interpreted Develop multiple potential solutions and hypoth-
eses. Too often, the typical drill is to develop a promising
Even the best executives armed with the best insights and hypothesis and put a lot of effort into building a fact base
tools can make bad decisions. Recent research from fields to validate it. It is better to develop multiple alternatives
such as behavioral economics suggests two important and choose among them.
sources of such failure: decision bias and faulty inference.
Watch specifically for confirmation bias. It is nat-
Decision bias stems from certain characteristics of the ural to like being right. Guard against this by explicitly
brain that are often strengths in our broader, personal trying to disprove your hypotheses.
environment but can work against us in the world of busi-
De-bias the decision-making process. Specify
ness decision making. The worst offenders include over-
objective decision criteria in advance, and design deci-
optimism (our tendency to hope for the best and believe
sion-making processes that include both group and indi-
too much in our own forecasts and abilities), anchoring
vidual interactions, maximizing the likelihood that the
(tying our valuation of something to an arbitrary refer-
decisions made are sound.
ence point), loss aversion (putting too much emphasis on
avoiding downsides and so eschewing risks worth tak-
Always ask about failures as well as successes.
ing), confirmation bias (overweighting information that
Don’t just look at the survivors. And when looking for suc-
validates our opinions), herding (taking comfort in fol-
cess factors, check that those factors do in fact differenti-
ate winners from losers.
Client Discussion Paper
Ten Timeless Tests of Strategy 11

Examine the possibility of being wrong. Tech- Passing Test 9: Take decision makers
niques such as the “pre-mortem assessment” (imagining on a journey of discovery
yourself in a future where the answer turns out to have
Understand the company’s ambitions and con-
been wrong and identifying why that might have been so)
straints. Companies don’t make decisions. People do. A
and “alternative inference” (checking that other conclu-
human understanding of the leadership team and what is
sions can’t be made from the same data) can be useful.
important to them plays a central role.

Test 9: Connect the strategy process with personal


learning. Adults don’t develop the level of conviction
Is there true conviction to act? necessary to behave and act in new ways that will be
required by the strategy without a deep level of under-
Are you beating the market … … or just playing along?
standing. They need to have an experience, not watch a
Making sure top management devel- Relying solely on analytical exercis- presentation. Create those experiences—for example, by
ops conviction in the new beliefs that es that underplay the importance visiting plants or other companies.
underpin a new strategy of personal discovery by decision
makers Design all interactions to create conviction, not
just convey information. Think always about the kind
The learning and social processes required to embed a of response you are seeking to evoke. That will lead you to
strategy are as important as the analytical and creative the ideal stimulus. Mock-ups, video clips, virtual expe-
ones used to develop it. Many good strategies fall short in riences—any and all of these are powerful mechanisms.
implementation because their authors fail to build con- When using traditional PowerPoint presentations, do so
viction in the organization. This is particularly important in ways that allow decision makers at all levels to grapple
in the top team: just one or two nonbelievers can strangle with the information and make it their own.
strategic change at birth.
Build a support base of influencers in the organi-
Where a change of strategy is needed, it is usually because zation. Build a network of people who feel connected
changes in the external environment have rendered obso- to the strategy and understand what it means. They will
lete the assumptions underlying the company’s earlier become evangelists throughout the organization.
strategy. To move ahead with implementation, you need
a process to openly question the old assumptions, and
allow managers to develop a new set of beliefs in tune with
Test 10:
the new situation. This is not likely to be achieved just Is the strategy translated into
via lengthy reports and presentations. Nor will the social clear actions and reallocation
processes required to absorb new beliefs—group forma-
tion, building shared meaning, exposing and reconciling
of resources?
differences, aligning and accepting accountability—occur
Are you beating the market … … or just playing along?
in formal meetings.
Translating the strategy into a con- Settling for vague statements of
CEOs and boards should not be fooled by the warm glow crete set of actions to executing intent that don’t change the alloca-
they feel after a nice presentation by management. They specific “from-to” shifts, reallocat- tion of people, money, and manage-
ing resources to reflect the commit- ment time
must check that the whole team actually shares the new
ments in the strategy
beliefs that support the strategy, understands the implica-
tions of those beliefs, and agrees on how to take the strat-
egy forward. A strategy that is not well implemented cannot be suc-
cessful, as it will not beat the market. It is said that good
companies develop great strategies but struggle to exe-
Client Discussion Paper
12 Ten Timeless Tests of Strategy

cute them; great companies develop good strategies action plan. Everyone needs to know what to do. Be sure
and execute them brilliantly. The prerequisites for good that each major from-to shift is matched with the energy
implementation must be embedded into the strategy to make it happen.
process as early as possible. Your company must under-
stand what changes are needed, what the requirements Create an environment that enables the change.
are for successful implementation, and what obstacles Support change through role modeling, fostering under-
stand in the way. standing, capability building, and formal structures and
processes.
Most well-implemented strategies share a common set
of features: they can be simply articulated in a way that Align ongoing resource-allocation processes
builds alignment, they connect very clearly to a trackable with the strategy. If you want to know your company’s
set of actions for which accountability is clear, they are actual strategy, look where the best people and the most
enabled by a supportive environment for change, and they generous budgets are—and be prepared to change these
link closely to ongoing resource-allocation processes. things significantly.

***
Passing Test 10: Think implementation
early and often You may now be left with an awkward feeling that the ten
Conduct closed-file reviews on past strategy tests seem right—but represent an impossible hurdle.
implementations. The many strategies that fail in Practically speaking, companies can succeed over long
implementation do so in their own unique ways. Find out periods of time without scoring an A-plus on all ten tests.
what results were actually achieved on a handful of recent What is necessary is that a company pass one test in each
implementation projects and what factors contributed to of the following groups: positioning (tests 2 and 3), clear-
success or failure. Tease out the lessons learned. eyed insights (tests 4, 5, and 6), solid business choices
(tests 7 and 8), and good implementation (tests 9 and 10).
Make the strategy as easy to communicate as pos-
sible. If those responsible for implementing the strategy The danger is always that you will persuade yourself you
cannot explain it on one page, implementation will be a are beating the market, when you are really just playing
challenge. along. Playing along can leave a company successful and
happy—when the times are good for all. But we must all
Clearly define the “from-to’s” in the value propo- strive for the higher bar—the times demand it.
sition, business model, organization, and capa-
bilities. Develop a detailed view of the shifts required to The authors of this paper would like to thank Angus Dawson,
move from the current state to the desired future state. Rajesh Garg, Martin Hirt, Sven Smit, and Patrick Viguerie,
who shaped and guided the effort. Many other current and
Ensure that a balanced set of mechanisms is in former McKinsey consultants provided valuable input.
place to effect the changes. Quite simply, this is an

Chris Bradley is a principal in the Sydney office, and Nick Percy is a consultant in the London office.

Contact for distribution: Tammy Anson-Smith


Phone: +61 (2) 82731886
E-mail: Tammy_Anson-Smith@mckinsey.com

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