Description – 3510 Basic Storage guide

Introduction – this document contains Basic procedure for setting up the network,
creating mapping and deleting Logical Drives also some Fru replacement Procedure

Platform – Sun

Category – Admin Guide

Prepared By –
MANAV RAKHEJA
Customer Service Engineer
Platform and Storage
Enterprise Services North

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 INDEX

1. Setting Up the Serial Port Connection on a PC………………………………..

PC………………………………....3
…....3

2. Set up IP address…………………………………………………………
address……………………………………………………………..
…………………………………………...
….....4

3. Set Time and Date…………………………………………………

Date………………………………………………………
……………………………………….
……….…..5
….…..5

4. Cache optimization………………………………………………
optimization………………………………………………………
………………………………………..
…………..…5
…..…5

5. Delete existing
existing drives…………………………………………
drives………………………………………………………
………………………………………….
………………..6
…..6

6. Create Global Spare Disk………………………………………

Disk…………………………………………………
…………………………………….
…………….…9
….…9

7. Preparing for Logical Drives greater that 253 Gbytes………………..

Gbytes………………..……
………..………..
………...10
…...10

8. Create Logical Drives…………………………………………………..

Drives…………………………………………………..…
……………………………..……...11
…...11

9. Map Logical Drives……………………………………………………

Drives………………………………………………………..
…………………………………………..….13
…..….13

10. Replacing a Disk Drive……………………………………………

Drive…………………………………………………
…………………………………………….
……….….18
….….18

11. Power and Fan Modules…………………………………………….

Modules…………………………………………….……
………………………………….………..
………....21
…....21

12. Replacing a Battery in 3510………………………………………………

3510…………………………………………………..
……………………………………....21
…....21

13. . Removing an I/O Controller Module…………………………………

Module……………………………………..
…………………………………..…
…..…...22
...22

14. Replacing I/O expansion module ………………………………………………23

………………………………………………23

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1. Setting Up the Serial Port Connection on a PC

1 Use a null modem serial cable to connect the COM port of the RAID array to an unused serial port on a
PC. A DB9-to-DB25 serial cable adapter is included in your package contents to connect the serial cable to a
DB25 serial port on the pc.

Power on the array. It can take up to 2 minutes for the array to power up.

On the server, select Start ? Programs ? Accessories ? Communications? HyperTerminal

In the Connect To window, choose the COM port from the Connect Using dropdown menu that is
connected to the array.

Click OK

In the Properties window, set the seria l port parameters using the drop-down
Menus

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2. Set up IP address

1. To set the IP address, subnet mask and gateway addresses of the RAID controller, perform the following
steps

2. Access the array through the COM port on the controller module of the array

3. On the Main Menu, select “view and edit Configuration parameter” and press Return

4. Select “Communication Parameters” and press Return

5. Select “Communication Parameters” and press Return

6. Select “Internet Protocol (TCP/IP)” and press Return.

7. Select the chip hardware address

8. Select “Set IP Address” and press Return

9. Type in the desired IP address, subnet mask, and gateway address selecting each menu option in turn

10. Press Esc to continue. A confirmation prompt is displayed

11. Select Yes to continue

Change/Set IP Address?

12. Select yes to reset the controller

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3. Time and Date details

Set Time and Date

To set the timezone for the array, perform the following steps

On the Main Menu, select “view and edit Configuration parameters,” then
select “Controller Parameters.”

Then select “Set Controller Date and Time” and then select “Date and Time”

The date and time are specified in the format [MMDDhhmm[YYYY]] where

MM : month of year (numeric)

DD : day of month (numeric
hh : hour of day (numeric)
mm : minute of hour (numeric)
yyyy: year (numeric)

Set Timezone

To set the timezone for the array, perform the following steps

On the Main Menu, select “view and edit Configuration parameters,” then
select “Controller Parameters.”

Then select “Set Controller Date and Time” and then select “Time Zone”

The time zone is set as an +/- offset of GMT. For example if you want to set
an offset of 3 hours behind GMT then enter “-3 and press return. If you want to set an offset of 6 hours ahead
of GMT then enter “+6’’ and press return

4. Cache optimization

The default optimization mode is “Sequential.” Sequential optimization mode is automatically applied to
any logical configuration of drives larger than 512GB. In OSSRC, the recommended optimization is random
as this is better for database activities

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To select the optimization mode for all drives, perform the following steps.
1 . On the Main Menu, select “view and edit Configuration parameters,” then
select “Caching Parameters.”

2. Select “Optimization for Random I/O”

3. Then press Return. The “Random” dialog box is displayed, depending on the
option you have selected

4. Select Yes in the dialog box that follows to confirm the setting.

5. From the Main Menu, select “system Functions” and press Return

6. Select “Reset controller” and press Return

5. Delete existing drives

It may be necessary to delete existing logical drives from the array. These drives may be present when the
array is purchased. This is a two-step process whereby the drives may need to be unmapped from a host lun
and then the logical drive can be deleted.

Unmap Logical Drive(s)

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From the Main Menu, select the “view and edit Host luns” menu option and press Return

For each channel (CHL) the following needs to be performed

1. Highlight a channel and press Return

Existing logical drive mappings are displayed

2. Select the existing logical drive you want to unmap and press
Return. A confirmation message asks if you want to unmap the logical drive you have selected

3. Select Yes and press Return to unmap the logical drive

Delete Logical Drive(s)

For each logical drive to be deleted do the following.

1. From the Main Menu, select the “view and edit Logical drives” menuoption and press Return.

2.Select the logical drive you unmapped and want to delete, and press Return

3. Select the “Delete logical drive” menu option and press Return

A warning notice is displayed. If it is safe to delete the logical drive without

losing data

Select Yes and press Return

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6. Create Global Spare Disk.
In OSSRC, the logical drives that are created are RAID 5 and for redundancy purposes, we will have one
disk in each array, which will act as a Hot-Spa re in the event of a disk failure. The hot-spare will be shared
between all logical drives on the array.

To create a Global spare drive, perform the following steps

1. On the Main Menu, select “view and edit scsi Drives,” All disks are shown Any existing Global spare will
be shown in the 6 th column (LG_DRV) as GLOBAL. It does not really matter which disk you assign as the
spare as long as you have one

2. Select the drive you want for global spare and press Return
3. Select Yes in the dialog box that follows to confirm the addition

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7. Preparing for Logical Drives greater that 253 Gbytes

The Solaris operating system requires drive geometry for various operations including newfs In order for the
appropriate drive geometry to be presented to the Solaris operating environment for logical drives larger than
253 Gbytes specify the following settings:

1. Select “view and edit Configuration parameters” on the Main Menu and press
Return
2. Select “Host-Side SCSI Parameters” and press Return
3. Select “Host Cylinder/Head/Sector Mapping Configuration” and press Return

4. Select “Sector Ranges - Variable” and press Return

5. Select “255 Sectors” and press Return

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6. Select “Head Ranges - Variable,” specify “64 Heads,” and press Return

Select “Cylinder Ranges - Variable,” specify “< 65536 Cylinders,” and press Return.

8. Create Logical Drives

Create 1st Logical Drive.

Create first logical drive with the following steps

1. Scroll through the Main Menu and select “view and edit Logical drives.”
2. Select the first available unassigned logical drive (LG 0) and press Return to proceed
3. When prompted to “Create Logical Drive?” select Yes and press Return to proceed. A pull-down list of
supported RAID levels is displayed

4. Select RAID level 5 for this logical drive

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Select remaining 5 drives from the list of available physical drives and press Return.The drives can be
tagged for inclusion by highlighting the drive and then pressing Return. An asterisk mark (*) is displayed on
the selected physical drive(s). To deselect a drive, press Return again on the selected drive.

After all physical drives have been selected for the logical drive, press the Esc
key to continue to the next series of option. A list of selections is displayed

Press the Esc key to continue and confirm logical drive creation. You can press the Esc key to remove the
initialization progress bar and continue working with menu options to begin creating second logical drive.
The percentage of completion for each initialization in progress is displayed in the upper left corner of the
window

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9. Map Logical Drives

There are two possible ways to map the Logical Drives depending on the number
Map Logical drives on a single cache controller

Map 1st logical drive

1. On the Main Menu, select “view and edit Host luns” and press Return. A list
of available channels and their associated controllers is displayed.

2. Select the CHL 0 and ID 40 to which the logical drive will be mapped, and press Return

3. Select LUN 0 and press Return

4. Select first Logical Drive and press Return select partition and press Return
5. Select Map Host Lun and press Return

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Confirm the Mapping by pressing Yes and the drive is now mapped to the LUN

Map 2nd logical Drive.

The mapping of the second drive is the same as the first except that we will be using a
different LUN and a different Logical drive

1. On the Main Menu, select “view and edit Host luns” and press Return. A list
of available channels and their associated controllers is displayed.

2.Select the CHL 0 and ID 40 to which the logical drive will be mapped, and
press Return

3.Select Logical Drive and press return and the LUN table is displayed

4.Select LUN 1 and press Return

5.Select second Logical Drive and press Return select partition and press Return

6.Select Map Host Lun and press Return

7.Confirm the Mapping by pressing Yes and the second logical drive is now mapped to the LUN

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Map Logical Drives on Dual Cache controller array

Map 1st Logical Drive to first cache controller

1. On the Main Menu, select “view and edit Host luns” and press Return. A list
of available channels and their associated controllers is displayed.

2. Select the CHL 0 and ID 40 to which the logical drive will be mapped, and press Return

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3. Select Logical Drive and press return and the LUN table is displayed

4. Select LUN 0 and press Return

5. Select first Logical Drive and press Return select partition and press Return

6. Select Map Host Lun and press Return

7. Confirm the Mapping by pressing Yes and the drive is now mapped to the LUN

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Map 2nd logical Drive to first cache controller.
The mapping of the second drive is the same as the first except that we will be
using a different LUN and a different Logical drive

On the Main Menu, select “view and edit Host luns” and press Return. A list
of available channels and their associated controllers is displayed.

Select the CHL 0 and ID 40 to which the logical drive will be mapped, and press Return

Select Logical Drive and press return and the LUN table is displayed

Select LUN 1 and press Return

Select second Logical Drive and press Return select partition and press Return

Select Map Host Lun and press Return

Confirm the Mapping by pressing Yes and the second logical drive is now mapped to the LUN

Map 1st Logical drive to second cache controller

The mapping is the same as the first except that we will be using a different CHL number

On the Main Menu, select “view and edit Host luns” and press Return. A list of available channels and their
associated controllers is displayed.

Select the CHL 4 and ID 44 to which the logical drive will be mapped, and press Return
Select Logical Drive and press return and the LUN table is displayed
Select LUN 0 and press Return
Select first Logical Drive and press Return select partition and press Return
Select Map Host Lun and press Return
Confirm the Mapping by pressing Yes and the first logical drive is now mapped to the LUN on the second
cache controller

Map 1st Logical drive to second cache controller

The mapping is the same as the first except that we will be using a different CHL number
1.On the Main Menu, select “view and edit Host luns” and press Return. A list of available channels and
their associate controllers as displayed
2. Select the CHL 4 and ID 44 to which the logical drive will be mapped, and press return

3. Select Logical Drive and press return and the LUN table is displayed

4. Select LUN 0 and press Return

5. Select first Logical Drive and press Return select partition and press Return

6. Select Map Host Lun and press Return

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7. Confirm the Mapping by pressing Yes and the first logical drive is now mapped to the LUN on the second
cache controller

FRU-Removal And Replacement

Available Major FRU’s

_ Disk drives
_ Power and fan modules
_ Card modules
_ Special-Use FRUs, such as batteries

Static Electricity Precautions

Follow these steps to prevent damaging the FRUs:

Remove plastic, vinyl, and foam from the work area.

Before handling a FRU, discharge any static electricity by touching a ground surface.

Wear an antistatic wrist strip.

Do not remove a FRU from its antistatic protective bag until you are ready to install it.

When removing a FRU from the RAID product, immediately place it in an antistatic bag and in antistatic
packaging.

Handle a FRU only by its edges, and avoid touching the circuitry.

Do not slide a FRU over any surface.

Limit body movement (which builds up static electricity) during FRU installation.

10. Replacing a Disk Drive

To replace a disk drive, you first remove the defective disk drive and then install a replacement drive. The
drive module is hot-swappable. It is replaced while the RAID product is powered on.

Identifying the Defective Disk Drive

Before replacing a disk drive, perform the following steps to ensure that you have

Examine the back of the RAID product and any attached expansion units, and record the cable connections.

Prepare the RAID product for the disk replacement:

Find the Channel number and SCSI target ID combination (i.e. Chl 0 ID 4) of the disk drive to be replaced
From the Main Menu, choose “view and edit scsi Drives.”

Locate the disk drive that has a status of BAD or FAILE0D or Missing in the Status column:

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Write down the Channel number and SCSI target ID of the defective disk drive from the Chl and ID columns.

Write down the number of the associated logical drive, as shown in the LG_DRV column, that the defective disk
drive is a member of.

Physically locate the defective disk drive using the Chl and ID numbers obtained indentified the correct
defective disk for removal

To Physically Identify follow the following steps

On the Main Menu, choose “view and edit scsi Drives” and press Return.

Select the drive you want to identify and press Return.

Choose the “Identifying scsi drive” function.

Choose “flash all But selected drive” to flash the activity LEDs of all of the drives in the drive channel except
the selected drive, and press Return.

Removing a Defective Disk Drive

Unlock the locks with the provided key, and gently pull the plastic front bezel away from the front of the unit so
that it drops down and is supported by the two hinged brackets on the sides.

Turn the thumbscrew of the defective disk drive counterclockwise several full
turns until the thumbscrew and drive module are loosened.

Gently pull the release handle upward.

Pull the drive module out until the drive connector has fully disconnected from
the midplane.

Wait 20 seconds for the drive to stop spinning and then remove it from the chassis

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Installing a New Disk Drive

Gently slide the drive module into the drive slot until the handle pins slip into the chassis notch.

Lower the disk drive handle until it is vertical.

Press and hold the drive handle in while you press the thumbscrew in until it engages the threads.

Turn the thumbscrew clockwise until it is finger-tight.

Push the plastic front bezel onto the front of the unit until it is seated firmly, and use the key to lock the locks.

If the replaced drive is in a JBOD directly attached to a server, perform any operations your host software
requires to recognize the new drive and bring it under software control.

Scanning the New Drive

After you have replaced a disk drive, perform the following steps.
Check to see if the drive was automatically scanned onto the bus. From the Main Menu, choose “view and
edit scsi Drives.”

Check the drive status of the disk drive.

The status field will specify NEW_DRV or USED_DRV until it is assigned as a

GLOBAL or LOCAL spare with STAND-BY status.

If the disk drive was not automatically scanned, scan the replaced disk drive into the configuration with the
following steps:

From the Main Menu, choose “view and edit scsi Drives.” Select any disk drive in the list and press Return.

Choose “Scan scsi drive” and press Return. Select the Channel number, then the ID number of the replaced
disk drive, and confirm Yes when prompted.

Verify that the message “Scanned SCSI drive successfully” is displayed.

Assigning a Disk Drive as a Spare

From the Main Menu, choose “view and edit scsi Drives.”

Select the replaced disk drive and press Return (its LG_DRV membership should be NONE or an empty
field).

Choose “Add global spare drive.” Then select Yes to confirm when prompted.

But Be careful as if there are different size disks in the array for example 300 gb as well as 146 Gb check
which LD spare has failed and follow the same procedure to assign the disk as a Local Spare to the required
LD

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11. Power and Fan Module FRUs

Removing an AC Power Supply/Fan Module

Turn off the power, and then remove the AC cord locks (if applicable) and the power cable.

Turn the thumbscrew at the top of the power supply latch counterclockwise until the thumbscrew is
disengaged from the power supply

Pull the latch forward about 45 degrees to disconnect the power supply/fan module from the midplane.

Use the power supply handle to pull the power supply/fan module out of the chassis

Installing an AC Power Supply/Fan Module

Slide the new module into the fan and power supply slot.

Push the latch back so that the power supply is fully inserted into the chassis.

Turn the thumbscrew at the top of the power supply latch clockwise until it is finger-tight, to secure the
module

Attach the power cable and reinstall the AC cord locks if applicable.

Turn the power back on.

12. Battery FRUs

Battery Operation

Your lithium ion battery should be changed every two years if the unit is continuously operated at 25
degrees C. If the unit is continuously operated at 35 degrees C or higher, it should be changed every year.
The shelf life of your battery is three years.

In the event of a power failure, the battery maintains power to the cache for 72 hours. When power is
restored, the data in cache is dumped to disk. The battery LED (on the far right side of the controller
module) is an amber LED if the battery is bad or missing. The LED blinks green if the battery is charging
and is solid green when the battery is fully charged.

Replacing a Battery in 3510

Turn the thumbscrews on the left and right sides of a battery module for the FC array counterclockwise
until the thumbscrews are disengaged from the chassis.

Hold the thumbscrews and pull out the battery module to check the battery date.

To replace the battery, pull out the battery module completely and disconnect the battery connector from
the battery module.

Remove the battery screws on the underside of the module to release the battery from the battery module,

Lift out the battery.

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Insert the new battery and attach the battery connector to the battery module.

With a screwdriver, attach the battery to the controller with the screws that you removed

Reinsert the battery module into the array, and tighten the module thumbscrews firmly to secure the
module.

Set the in-service dates for the new FC battery replacement with the CLI

But from now onwards the entire Module is Fru that is with the metwork port and everything the
entire module is replaced with the battery

Viewing Status and Setting the In-Service Date with the CLI
This command sets the in-service date for battery FRU replacements and displays the status of the battery
modules.

For battery FRU replacements, the battery in-service-date must be set manually with the show battery-
status command after the battery FRU module is installed. The show battery-status command will prompt
you to set the inservice date to the system clock date. Run this command immediately to ensure the battery
status is accurate when you run the show battery-status command in the future.
For redundant controllers, status for both batteries is shown. Status values include: Expired, Warning, or
Good. A status of Warning indicates that the battery will expire within 21 days.

The following example shows one good battery one and one battery that is set to expire within the next week

sccli> show battery-status

Upper Battery Type: 1
Upper Battery Manufacturing Date: Sat Jan 04 00:00:00 2003
Upper Battery Placed In Service: Thu Jan 22 10:59:58 2004
Upper Battery Expiration Date: Tue Jan 03 06:00:00 2006
Upper Battery Status: good
Lower Battery Type: 1
Lower Battery Manufacturing Date: Tue Jan 02 00:00:00 2001
Lower Battery Placed In Service: Sat Dec 29 00:00:00 2001
Lower Battery Expiration Date: Mon Dec 29 00:00:00 2003
Lower Battery Status: warning

13. Removing an I/O Controller Module

Keep the array powered on, and make sure that the connected hosts are inactive

Note – Most users who have multiple host connections between the two controllers, use multi-pathing
software to manage them. If multi-pathing software and connectivity are not possible, one alternative
is to power off the array and discontinue all host I/O until the replacement is completed and the
array is powered on

Write down the cabling configuration for the controller-to-host connection and expansion unit connections
so that you can reconnect the cables correctly with the new I/O controller module.

Remove all cables from the I/O controller module.

Turn the thumbscrews on the left and right sides of the I/O controller module counterclockwise until the
thumbscrews are disengaged from the chassis.

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Hold the thumbscrews, and pull out the I/O controller module.

Installing an I/O Controller Module

Keep the array powered on. Gently slide the I/O controller module into the unit until it clickes the chasis
backplane

Turn the thumbscrews on the left and right sides of the I/O controller module clockwise until they are
finger-tight, to secure the module and to make the module’s front panel flush with the chassis.

The new controller automatically becomes the secondary controller.

Caution – Wait a minimum of 10 minutes for the firmware synchronization process to be completed. If the
newly installed controller is removed for ANY reason during the period when the status LED is AMBER
(for 10 minutes or more), the controller can be rendered inoperable and must be returned for repair.

In a redundant controller configuration where a new controller FRU is installed, the controller status LED
will remain AMBER until the controllers complete the redundant controller process which can take more
than 10 minutes. Identical firmware versions on both controllers is required for proper redundant controller
operation. The redundant controller process automatically synchronizes the firmware version of the newly
installed FRU to match the firmware version of the other running controller. For example, if the running
controller has firmware 3.27N and the new controller has 3.27Q, the new controller will be synchronized to
have the 3.27N firmware of the running controller.

If you hear an audible alarm and see a blinking amber Event light on the front of your array, the SES
firmware or its associated PLD code in the new controller has version that is different from the code in the
other I/O controller in your array. To solve this mismatch, refer to “SES Firmware Update Sometimes
Required with I/O Controller Module Replacements .

If you wish to have the most current version of firmware on your controllers, download the latest firmware
patch

Caution – Follow the upgrade instructions in the patch README file with great care, to download and
install firmware correctly. If the wrong firmware is installed,or the firmware is installed on the wrong
device, your controller may be rendered inoperable.

Reconnect the original cables to the new I/O controller module.

Caution – You must connect the hosts to the correct host channels on the I/O controller module, or your
configuration will not work correctly.

14.Replacing I/O Expansion Modules

Removing the I/O Expansion Module

Keep the array powered on, and be sure that the connected hosts are inactive during this procedure.

Turn the thumbscrews on the left and right sides of an I/O expansion module counterclockwise until the
thumbscrews are disengaged from the chassis.

Hold the thumbscrews and pull out the I/O expansion module.

Installing the I/O Expansion Module

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Keep the array powered on, and be sure that the connected hosts are inactive during this procedure.
Slide the I/O expansion module into the chassis until the module is firmly seated in the backplane, and the
module’s front panel is flush with the chassis.

Caution – Be sure that the I/O expansion module is properly inserted into the guide rails of the array.

Turn the thumbscrews on the left and right sides of the I/O expansion module clockwise until the
thumbscrews are finger-tight to secure the module.

Note – To ensure that a thumbscrew is finger-tight, tighten it with a screwdriver and then loosen the thumbscrew
counterclockwise a quarter-turn. When you power on your array, if you hear an audible alarm and see a blinking
amber Event light on the front of your array, the SES firmware or its associated PLD code in the new controller
has version that is different from the code in the other I/O controller in your array. To solve this mismatch need
to update

Note – The beep code that identifies an SES or PLD firmware mismatch is the repeating Morse code letter “R,”
dot dash dot.

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