PALLE BALA SWAMY

H. No: - 13-3-801/1
Durga Nagar Jiyaguda
Hyderabad500006,
EMAIL:-balamabs@gmail.com
Cell No: - 9494243591
______________________________________________

OBJECTIVE:

To work in an establishment where I could offer my skills and experience

for the growth and betterment of the company where I may be
appointed. At the same time, in so working I may also further develop
my own skills and experiences.

STRENGTH:

 Excellent Hospitality Attitude

 Effective
 communication.
 Good analytical and decision-making ability.
 Self-motivation.
 Positive attitude.

QUALIFICATIONS:

 Parsuing Graduation B.com(computers) from Gitam University

Hyderabad

 Completed Intermediate from Govt city junior college Hyderabad

Board of Intermediate Education ( A.P)

 Completed S.S.C from Vasu Talent High school Hyderabad school

of secondary Education Board (A.P)

COMPUTER SKILLS:

 MS Office, MS Excel & ADVANCE Excel, Tally 9

EMPLOYMENT HISTORY:

Previosly Employed:

Worked in Big bazar As a Sales Exicutive from 2011 to 2012

Worked in Methiyadi Stop (Handi craft de India) from 2012 to 2013

Current Working:Pepe Jeans london india Private limited Hyd

Jan 9/01/2013 to Till Date

Designation: Sr Exicutive

Key Responsibilities:

 Provide excellent customer service in a manner that in

differentiates our store form the rest of the market.
 Ensure that the team adheres to the customer service policies in
spirit.
 Analytical solution to different quires from customer’s.
 Enrich the customer service principles GREET, MEAT and DIRECT.

Customers:

 Know Customer profiles & their preference

 Knowing the customer segment
 Understand their needs and wants

Management of Merchandise:

 Ensure Merchandise presentation is as per company’s vm

colour story and theme.
 Know best sellers for the week & the month in each
category.
 Acknowledge bottom performer and highlight them.

Management of people:

 Know their strengths & areas of improvement.

 Impart training on
 Retail selling skills.
  Product knowledge.
 Visual merchandising.
 Backend systems & rreports

Skill Based:

 Selling and customer care with high profile clients

 Providing fashion advice and consultancy for customer
 Visual merchandising at store
 Capturing customer feedback & regularly following it up.

PERSONAL DETAILS:

Name : P.BALASWAMY
Father’s Name : BALAIAH
Date of Birth : 17-09-1994
Languages Known : English, Hindi,Telugu & Marathi
Nationality : Indian
Marital Status : Un Married
Religion : Hindu
Hobbies : Reading Books.

DATE: 16/05/2018

PLACE: HYDERABAD (PALLE BALASWAMY)