This document is Emotional Intelligence Assessment.

It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Emotional Intelligence Assessment

© J&S Learningwork 2019 1

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Part 1: Assessment

1. Complete a personality test.

Complete the personality test at the following link:
https://www.123test.com/personality-test/

Take a screen shot of the final results page of the test

2. Review the results of your personality test.

Now answer all of the questions below using the results of the test to guide your answers.

Each question should be answered in approximately a paragraph and be written in clear

and concise English.

Use the Personality Test Review Template to guide your work.

a. Document your ratings for each of the five factors as identified in the personality test
results. Include your score for each of the factors and how you rated on each factor,
as well as your strongest personality trait as shown by your highest score.

Textual summary of your report

© J&S Learningwork 2019 2

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Describing a Describing a

low range high range

The Big Five Factors Percentile Range
scoring scoring

person... person...

© J&S Learningwork 2019 3

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Traditionalist

• down-to-

earth •
Imaginative •
practical •
open-minded •
conservative
Openness to Very experimental •
experience • prefers 7
low prefers creative
traditional
conceptual
outlooks and
problem-solving
technical

problem-

solving

Conscientious •

disciplined •
Spontaneous
efficient • well
•
organised •
disorganised
likes precise
Conscientiousness • prefers
(Work Ethic) 54 Middle detail • strong
flexible plans
sense of duty •
• dislikes
(Very High
precise
scorers could
details
be described as

workaholics)

© J&S Learningwork 2019 4

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Reserved •

formal •
Outgoing •
serious •
friendly •
quiet •
assertive • likes
Extraversion prefers
89 High working with
working
others • enjoys
alone •
direct
avoids direct
leadership roles
leadership

roles

Hard-headed Compassionate

• sceptical • • eager to

competitive • please • good

Agreeableness proud • natured •

30 Low
prefers prefers co-

competition operation over

over co- competition and

operation conflict

Experiences
Not easily
negative
upset in
emotional
stressful
Natural reactions reactions and
situations • 47 Middle
feelings of
relaxed •
anxiety • prone
resilient •
to worry • easily
calm
upset

b. Reflecting on the results, identify what stood out for you in terms of what it tells you
about yourself as a person?
I have good extraversion and greenness with others. Nut still I have to improve the
experience with others.

© J&S Learningwork 2019 5

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

c. Thinking about the questions asked as part of the personality test and your learnings
as part of this unit, identify five of your emotional strengths?
 Reserved type
 Good spontaneous

 Hard headed
 Competitive and
 Relaxed person
d. Thinking about the questions asked as part of the personality test and your learning
as part of this unit, identify five of your emotional weaknesses?
Down to earth
Afraid of confrontation
Not knowing if say no to others
Be happy with being average and
Quitting
e. Explain how you believe the emotional strengths you have identified above help your
workplace performance and relationships.
The nature of the emotional intelligence strength of the good spontaneous and the
competitiveness of the emotional intelligence will help to improve the better
cooperation and collaboration in the workplace. And this will create the good
relationship with others in the work place and so the output will be high.
f. Discuss how you believe your emotional weaknesses hinder your workplace
performance and relationships.
due to the emotional weakness, some consequences may occurs in the workplace
which will affect the nature of the working of an individual person. So that the
performance may get degrade and poor performance will be obtained.
g. Complete the following table about personal stressors at work.
h. Identify at least four sources of stress that are most likely to result in workplace stress
for you, your stress response (emotional, physical, behavioural) and actions that you
can take (or have taken) to manage stress.

Personal stressor What is your stress response Actions to address

Lack of time Physical Yes, taken and I have scheduled

the work and managed the time

Lack of knowledge Emotional Studied all the nature of the work

and learnt more things about the
work

Depression Emotional Make my mind free

Lack of control Behavioural Improves by self control the

emotions and anger on others

© J&S Learningwork 2019 6

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

i. Review the following list of needs and choose at least three that most trigger your
emotions when you don’t get these needs met. Consider this question in the context
of the workplace.
 Acceptance
 Be understood
 Be in control
 Attention
 Peacefulness
 Order
 Safety
 Respect
 Be needed
 Be right
 Comfort
 Balance
 Variety
 Predictability
 New challenges
 Be loved/liked
 Be valued
 Be treated fairly
 Freedom
 Consistency
 Included
 Autonomy
 Fun

Now complete the table below.

Write down each need you have chosen and why this need is important to you at work.
Attention – this is very important to do the work without any error and also this will helps to get the
updated information and updated work in the workplace
Safety- this is very important and this will not affect the physical health and does not create any
harness to the employee who are working in the organization.
Predictability- this is very much required for assessing the future and upcoming events that will takes
place in the organization, so that future errors can be reduced.

Also give an outline of the emotions triggered in you when you don’t get these needs met and ways
that you can control your emotions in the face of not having your needs met.

Need and why this need is
important to you
Acceptance and this is
important for getting the
workdone in correct manner
What is your emotional response
when this need is not met?
This will create some upset and
this is not met due to the not
providing proper work delivery
Emotional control mechanism
When we provide the proper
work done report to the
management, the work will be
accepted as it is.

© J&S Learningwork 2019 7

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Balance and this is not met Due to this work overload will be Proper scheduling of the work
when we are not controlling obtained must be done to get balance in
the time the work

Comfort and this will not met Feel sad and feel more frustrated This can be obtained by getting
when there is no proper time all required needs from the
management and some management
facilities are met

New challenges and this is Due to this new challenge over Have to study the working
not if there is no proper stress will happen environment in correct way.
update in the working place

© J&S Learningwork 2019 8

This document is Emotional Intelligence Assessment.
It is part of the supporting assessment resources for Assessment Task 3 of BSBLED802.

Part 2: Self-Reflection

Use this page to describe what you have learned about your and others’ behaviour during this
training.

I have learnt about the emotional intelligence and how this emotional intelligence will helps to perform
better in the working environment. From this training on the emotional intelligence, I have learnt about
the emotional strength of mine in the working place and also I need to improve this strength. Also I
have identified emotional weakness. So this will help me to rectify the weakness and this will help me
to improve the performance in the workplace. The trainings session is more interactive and I has
interested to attend this training session. Other also very interactive to the trainers. All the people who
attended the training along with me are very silent and they are keen observing the training session
about the emotional intelligence.

© J&S Learningwork 2019 9