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EXPLANATORY NOTES
• Explanation of colour scheme used:
• Blue: Signifies Inputs, as being currently used in the processes
• Green: Signifies Outputs, as being generated by the existing processes
• Purple: Signifies Operations
• Orange: Signifies suggested changes in Inputs, Operations and Outputs
• The Process Flow Diagrams have been made on a general assumption and recommendation that the
company may consider an automated approach to the processes, as far as feasible. In view of this, a
common symbol is used to signify both manual input and system input.
• In places where changes are suggested, reference is made to the relevant observation(s), as
given in deliverable (B) Observations On Procurement Mega Process 0verview
START
SALES PROJECTION
MARKET PURCHASE
NO PRIVATE
INTELLIGENCE BY
PURCHASE PFD
AUCTION?
PRICE BEHAVIOUR
YES
SEASONAL OBTAIN TRADE SAMPLES AND
PURCHASE AUCTION CATALOGUES FROM TRADE
DATA BROKERS, 1 WEEK BEFORE AUCTION
DATE
TEA TRADE
SAMPLES FROM TESTING OF TEA (TASTING AND
TRADE BROKERS OTHER MODES OF TESTING)
AUCTION
CATALOGUE FROM
OK?
TRADE BROKERS
YES
A
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 5
Business Process Review and Improvement Madhu Jayanti International Limited
SELECT GRADE/
GARDEN etc. TO BUY
SUBJECT TO DECIDING
QUANTITY
UPDATE SYSTEM
PAST TREND OF DECIDE RESERVE PRICE (only visible by
PRICES TO BUY AFTER person authorised
DISCUSSION WITH MD to auction)
BROKERS' INPUTS
MARKET
INTELLIGENCE PROCEED FOR AUCTION
CUSTOMERS' END
PRICE TRENDS
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 6
Business Process Review and Improvement Madhu Jayanti International Limited
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 7
Business Process Review and Improvement Madhu Jayanti International Limited
C CONTRACT
APPROVAL FROM
DELEGATION AMOUNT MEGA -PROCESS
YES
CHART (REF B.10) ABOVE DELEGATED OWNER/ CONTRACT
LIMIT? COMPETENT
LIST OF AUTHORITY
NO
PURCHASES
SYSTEM PROMPTS PAYMENT
DOWNLOADED CREATION OF CONTRACT
DATE CONSIDERING PERIOD OF
FROM BROKER'S IN THE SYSTEM
14 DAYS
WEBSITE IN
EXCEL FORMAT MAKE PAYMENT AFTER
ENSURING THAT SYSTEM GIVES REMINDER TO
CONTRACT IS APPROVED MAKE PAYMENT, 4 DAYS
APPROVED PRIOR TO PAYMENT DATE
CONTRACT BY COMPETENT
AUTHORITY
DELEGATION PAYMENT OF
CHART (REF B.10) PENALTY IN ACCOUNTS TEAM FOR
PAYMENT MADE NO THE FORM PLANNING PAYMENT BY
WITHIN 14 DAYS? OF RENT DUE DATE
YES
DETAILS WHETHER
GOODS TO BE DELIVERY
DESPATCHED TO EOU OR ORDER FROM
DOMESTIC UNIT GIVEN BROKER
TO THE BROKER
INPUT D
OUTPUT
Chunder Khator & Associates Creating Value & Confidence 8
Business Process Review and Improvement Madhu Jayanti International Limited
MAKE
FULL LIFTING
WEIGHMENT
REQUIRED? YES BEFORE LIFTING
NO
TRANSPORT TO MJIL NO
QUANTITY
GOODS ARRIVE AT GODOWN. AT AND NO RECOVERY
BASIC CONDITIONS
GATE PRIMARY VERIFICATION OF (water spill damage ) PROCESS INITIATED
GOODS (QUANTITY & CONDITION) IS ALRIGHT?
DONE
YES
LORRY IF QUALITY IS FOUND TO BE
RECEIPT, GOODS
GRN CREATED IN DEFICIENT AT BLENDING STAGE,
BROKER'S TRANSFERED
SYSTEM CLAIM FROM VENDOR INITIATED AS
INVOICE TO STORE
PER TTA RULES
DIVERTED QUANTITY
FROM AUCTION PFD YES
STOCKING SELECT THE GRADE/GARDEN ETC. TO BUY
POLICY (REF SUBJECT TO DECIDING QUANTITY
B.16)
LEAD TIME
( REF B. 3) DECIDE HOW MUCH TO BUY
SALES
PROJECTION DECIDE WHETHER THE PRICE IS FAVOURABLE
FOR THE COMPANY AND NEGOTIATE WITH
PAST TREND VENDORS, IF REQUIIRED
OF PRICES
VENDORS'
INPUTS CONFIRMATION MAIL FROM VENDOR OR
OWN MARKET COUNTER RAISED
INTELLIGENCE
DATA OF RE - NEGOTIATION WITH VENDOR, IF
CUSTOMER NECESSARY
INPUT B OUTPUT
Chunder Khator & Associates Creating Value & Confidence 11
Business Process Review and Improvement Madhu Jayanti International Limited
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 12
Business Process Review and Improvement Madhu Jayanti International Limited
SALES START
PROJECTION
LEAD TIME (REF
B.3) PROCUREMENT PLANNING
STOCKING
POLICY (REF OBTAIN
B.16) EXISTING NO CUSTOMER
PRODUCT? APPROVAL FOR
VENDOR SAMPLES
MASTER YES
LOCAL AGENTS SELECTION OF VENDOR FOR RFP (REF
OF OVERSEAS B.17)
VENDORS
NEWLY SEND RFP TO SELECTED VENDORS
DEVELOPED
VENDORS
VENDOR PRODUCT PROFILE SHEET
CUSTOMER AND SAMPLES COMPARED WITH
SPECIFICATION COMPANY'S SAMPLES
SHORTLISTING OF VENDOR
OBTAIN YES
NEW VENDOR
APPROVAL NEW VENDOR?
CHECKLIST
OF MD INFORM ACCOUNTS
NO
DEPARTMENT FOR ADVANCE
PO RAISED IN THE SYSTEM AND SENT PAYMENT, IF REQUIRED AS
TO VENDOR AS PER REQUIREMENT PER PO
A
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence
Business Process Review and Improvement Madhu Jayanti International Limited
A
SHELF LIFE
AIR YES INFORM VENDOR
LEAD TIME FREIGHT? FOR ARRANGING
CONTAINER
FREIGHT COST NO
INFORM VENDOR FOR ARRANGING
LINER AT BEST POSSIBLE FREIGHT B
RATE (FOR FOB CONTRACTS)
ARRIVAL OF DOCUMENTS
CHECKING OF
DOCUMENT NO DOCUMENTS WITH
INVOICE, PACKING AGAINST AS PER IMPORT
LIST, BILL OF LADING, ACCEPTANCE CONTRACT
CERTIFICATE OF CONDITIONS
WEIGHT AND TARE, YES
CERTIFICATE OF
ORIGIN, PHYTOSANIT CHECKING OF DOCUMENTS WITH AS APPROVAL OF MEGA
ARY CERTIFICATE ETC. PER IMPORT CONTRACT CONDITIONS PROCESS OWNER/
COMPETENT
APPROVAL OF MEGA PROCESS AUTHORITY
OWNER/COMPETENT AUTHORITY
PAYMENT BY
SEND ACCEPTANCE TO VENDORS ACCCOUNTS
DEPARTMENT AS
PER TERMS
HANDING OVER OF DOCUMENTS TO
CLEARING AGENT
INPUT B
OUTPUT
Chunder Khator & Associates Creating Value & Confidence
Business Process Review and Improvement Madhu Jayanti International Limited
ARRIVAL OF PACKAGE AT
DESTINATION PORT
INPUT END
OUTPUT
Chunder Khator & Associates Creating Value & Confidence
Business Process Review and Improvement Madhu Jayanti International Limited
VENDOR MASTER,
RFP TO VENDORS FOR RATES BASED ON
NEWLY ENLISTED
ESTIMATED DELIVERY QUANTITY OF SIX
VENDORS, EXISTING
MONTHS
VENDORS WITH RATES
UPDATE SYSTEM
NEGOTIATION WITH VENDORS, IF
REQUIRED
A
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 18
Business Process Review and Improvement Madhu Jayanti International Limited
INPUT OUTPUT
FOLLOW UP
NO
RESULT OK?
YES
NO
COMPETENT APPROVAL
A
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 21
Business Process Review and Improvement Madhu Jayanti International Limited
INPUT OUTPUT
Chunder Khator & Associates Creating Value & Confidence 22