COMPUTER LITERACY SKILLS QUESTIONNAIRE

This study is being conducted to explore the level of computer literacy

skills with its effectiveness and develop enhancement program of the Senior
Police Officers in selected Municipal Police Stations of Misamis Oriental. We
would greatly appreciate your honest opinions relative to the abovementioned
research concern.

Part I. Profile of the Respondents

Direction: Please indicate your answer by placing a check (√) mark in the
space provided below:

1. Rank:
____PMSg ____PSMS ____PCMS ____PEMS

2. Length of Service:

____10 years-13 years ____14 years – 16 years

____17 years – 19 years ____20 years onwards

3. Highest Educational Attainment:

____College ____Post Graduate

____Master’s Degree ____Doctorate Degree

4. Position/ Current Designation:

Please indicate: ___________________________________________________

5. Seminars/Trainings Attended related to computer learning:

Please indicate: ___________________________________________________

Part II. Computer Literacy Skills of the Senior Police Officers

Direction: Please encircle the number that best represents your response.

4- Excellent 3- Good 2- Fair 1- Poor

Indicators Responses
4 3 2 1
I. General Skills
1. I am able to familiar with basic computer system 4 3 2 1
parts and concepts (e.g. hard drive, RAM, etc.)
2. I am able to use Help menus to find answers to 4 3 2 1
my questions
 3. I am able to understand file extensions and 4 3 2 1
differences between file types (e.g. .doc, .txt,
.xlsx, .ppt, mp3, etc.)
4. I am able to turn on and shut down a computer 4 3 2 1
properly
5. I am able to perform a safe reboot of the 4 3 2 1
operating system with key strokes
6. I am able to understand the difference between 4 3 2 1
closing/ minimizing/ hiding/ windows on the
desktop and quitting a program
7. I am able to use the mouse left/ right-click 4 3 2 1
functions
8. I am able to start and exit a computer program 4 3 2 1
9. I am able to scan disks for viruses 4 3 2 1
II. File Management Skills
1. I am able to install a software program 4 3 2 1
2. I am able use a ‘search’ command to locate a
file
3. I am able to organize, copy and paste files in 4 3 2 1
directories
4. I am able to move unwanted files into my 4 3 2 1
recycle bin and delete them permanently from
my hard drive
5. I am able to view, copy, paste and manage files 4 3 2 1
from external drives or flash drives
6. I am able to perform file management including 4 3 2 1
deleting and renaming files, etc.
III. Word Processing Skills
1. I am able to edit, copy, cut and paste a block of 4 3 2 1
text or selected objects in a document
2. I am able to use undo/ redo functions 4 3 2 1
3. I am able to save, print and preview documents 4 3 2 1
4. I am able to select and change fonts sizes and 4 3 2 1
types, styles (e.g. boldface, italics, underline,
etc.)
5. I am able to create itemized lists (e.g. bullets, 4 3 2 1
numbered lists)
6. I am able create a basic Word document 4 3 2 1
7. I am able to change font style and size in a 4 3 2 1
document
IV. Powerpoint Processing Skills
1. I am able to create and save a presentation 4 3 2 1
using templates
2. I am able to insert texts, pictures, objects and 4 3 2 1
multi-media in a presentation
3. I am able to know the Basic Powerpoint, 4 3 2 1
Microsoft Powerpoint (e.g. open/ close the
Microsoft Powerpoint, undo editing functions, cut
and paste texts within the powerpoint document,
etc.)
4. I am able to use hyperlink in a presentation 4 3 2 1
5. I am able to resize a photograph 4 3 2 1
V. Excel Processing Skills
1. I am able to sum or count cells based on 4 3 2 1
criterion or multiple criteria
2. I am able to write a formula with absolute and 4 3 2 1
 relative references
3. I am able to specify a cell address using its row 4 3 2 1
and column
4. I am able to merge/ unmerge cells 4 3 2 1
5. I am able to freeze the top row of a spreadsheet 4 3 2 1
so I can always see the column title
6. I am able to create a basic Excel spreadsheet 4 3 2 1
VI. Printing Skills
1. I am able to change printer parameters like page 4 3 2 1
numbers, paper orientation, margins and
proportions, etc.
2. I am able to change printing options from 4 3 2 1
grayscale, normal, fastdraft or best
3. I am able to print a document using a printer 4 3 2 1
VII. Online Communication, Browser and
Navigation Skills
1. I am able to use the browser basic commands to 4 3 2 1
surf the Internet
2. I am able to create and activate my email 4 3 2 1
account
3. I am able to compose, send, receive, reply to 4 3 2 1
and forward email messages
4. I am able to attach/detach documents to/from 4 3 2 1
email messages
5. I am able to use search engines to locate 4 3 2 1
desired information
6. I am able to understand the difference between 4 3 2 1
Search Engines (e.g. Google) and Directories
(e.g. Yahoo)
7. I am able to use the social media sites (e.g. 4 3 2 1
Facebook, Instagram, Twitter, Skype and Viber)
8. I am able to sign-in/out my email account 4 3 2 1
9. I am able to convert files (e.g. Word to PDF, 4 3 2 1
PDF to Word, etc.)
10. I am able use a video conferencing tool on the 4 3 2 1
Web

Thank you for your cooperation.

Rest assured that your answers will be treated with strict confidentiality.