5 Steps from Surveys to Revenue

You might be gaining valuable insights from your surveys,

but are you also generating revenue from them?

1 Capture Customer Feedback

Send engaging,
Customers
true-to-brand surveys who complete
surveys are
Gain actionable insights
into the customer experience 50%

e*
enro
less likely

:G
ce
to churn

ur
2 So
Generate New Reviews
T E Request new reviews from satisfied
RA OW customers through surveys
N
Improve your online
reputation
7 of 10
consumers will
leave a review if
BB

asked
:B
ce
ur
So

3 Publish Customer Feedback

Convert survey comments to reviews
and star ratings on your website
Businesses
Customer opinions establish with more
reviews outrank
credibility their competitors

2x more
often

Improve Search Ranking 4

Sites with positive reviews
rank higher
High rank + good star ratings =
higher website traffic

Volume and
timing of reviews
is one of the top

5
factors used
to rank
oz * *

websites
:M
ce
ur
So

5 Generate Revenue
OW High volume of recent, positive
BU Y N reviews drives buying decisions
Convert more website visitors
into new customers
84%
t L o c al* * *

of people trust
reviews as much as
a personal
r igh

recommendation
:B
ce
ur
So

Learn More
about the only survey solution that can
deliver actionable insights for your business
...AND drive customer satisfaction and revenue.

LEARN MORE

* https://www.genroe.com/blog/customer-surveys-affecting-customer-purchase-behaviors
** https://moz.com/local-search-ranking-factors
*** https://www.brightlocal.com/learn/local-consumer-review-survey/