Jahnessa Crawford http://glosisgloo.weebly.com/resume.

html

Jahnessa Crawford

WORK EXPERIENCE

Allstate-css
June2019- Present
As a css at Allstate I file claims and assist
with outbound task, such as reviewing
customer e-mails , scheduling
inspections and processing payments.

Amazon Warehouse - Pack

October 2018- June 2019
• Phone: 951- In pack, I packed packages
000-000
• Website:
Bridgecrest, Mesa AZ- Loan
http://glosisgl
Advisor 1
oo.weebly.com
March 2018- September 2018
/resume.html As a loan Advisor 1, I assisted customers
• E-MAIL: with their delinquent auto loan accounts.
glosisglo@gmail
Negotiated payment plans.
.com
Skill enhanced

Transferred to a higher stage of

delinquency, working on customized
payment plans with customers.

Fiserv, Phoenix AZ — E-
payments associate
July 2014 - Feb 2018

As a E-payments representative, I took

calls for Bank of America’s Online Bill
pay. I assisted customers with complex
billing issue. I also assisted with website
issues.

Skill enhanced to claims

While working at Fiserv I was skill

enhanced to our research/claims
department. In this department assist

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Jahnessa Crawford http://glosisgloo.weebly.com/resume.html

customers who Bank with multiple

Banks, locate missing payments, and
other complex issues.

McDonalds, Tempe AZ — Crew

member/ Trainer
June 2012- July 2014

As a crew member I took orders, prepared

orders and trained new hires.

EDUCATION
Arizona State University
(online)
I am currently majoring in Biochemisty

McClintock High School, Tempe

AZ — High School diploma
2011 -2014

SKILLS

type at 52 words per a minute

communication skills

expert with, word, excel

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