HUMAN RESOURCE MANAGEMENT

Human Capital
The knowledge, skill,
and capability of
individual employees
to provide solutions to
problems that
customers think are
important.
 Why Human Factor is More
Important?
n  Human resources are unique in character
n  HR is most complex and unpredictable in its
behavior
n  This is the resource which appreciates in its
value with the passage of time.
 HRM FUNCTIONS

n  Human resource planning

n  Recruitment
n  Selection
n  Training/development
n  Performance Appraisal
n  Compensation
n  Safety & health
n  Union-mgt relation
n  Legal compliance
Human Resources Management
 Organisation of HR department

n  HRM in a small-scale Unit

Owner/manager

Production Sales Office Accountant

manager manager manager

Personnel
Assistant
 Organisation of HR department

n  HRM in a Large-scale Unit

Chairman & MD

Director Director Director Director Director

production Finance HRM Marketing R&D
 Composition of HR/personnel department
n  Director HRM
Manager Manager Manager Manager
Personnel Adm. HRD IR

1.HRP 1.Medical 1.Appraisal

2.Hiring 2.welfare 2.Training &
3.Grievance 3.transport deve.
handling 4.legal
4.compensation 5.canteen
 GROWTH OF HRM

n  IR PM HRM HCM
 EXTERNAL ENV INTERNAL ENV

Political- Unions
legal

Strategy,Task,
Economic Leadership

HRM

Org. culture&
Technological conflict

Professional
Cultural bodies
 HRM and competitive advantage

Employee- Organization-
Centered Centered Competitive
outcomes outcomes advantage

Competitive Output
Retention Cost leadership
HRM practices Motivation
Legal Product
Work-related differentiation
attitudes Compliance
Company image