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Journal of Marketing
2019, Vol. 83(3) 108-125
With Power Comes Responsibility: How ª American Marketing Association 2019
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DOI: 10.1177/0022242919831993
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Prevent Myopic Management

Raji Srinivasan and Nandini Ramani

Abstract
Firms sometimes engage in myopic management (e.g., cutting marketing spending, providing lenient credit to customers to
improve short-term results). Although marketing is at the center of such myopic management, there are few insights on whether a
marketing department could prevent it. To address this gap, the authors examine the role of powerful marketing departments in
preventing myopic marketing spending and revenue management. They hypothesize that there are internal and external enablers
of marketing department power (i.e., a chief executive officer with marketing experience, the firm’s power over its customers,
analyst coverage, and institutional stock ownership) that help a powerful marketing department prevent myopic management.
They test the hypotheses using a panel of 781 publicly listed U.S. firms between 2000 and 2015. As hypothesized, when the firm
has (1) a chief executive officer with a marketing background and (2) power over its customers, increasing marketing department
power decreases the likelihood of both myopic marketing spending and myopic revenue management; increasing marketing
department power and analyst coverage decreases the likelihood of myopic marketing spending. The findings highlight powerful
marketing leadership as a hitherto overlooked way to prevent myopic management and improve firm performance.

Keywords
marketing department power, myopic management, myopic marketing spending, myopic revenue management, power over
customers
Online supplement: https://doi.org/10.1177/0022242919831993

The motivation to satisfy Wall Street earnings expectations may be There is a large body of work on myopic management
overriding common sense business practices . . . where managers focused on myopic marketing spending—that is, the cutting
cut corners. . . . We have got to break this pattern where short- back of advertising and research-and-development (R&D)
term estimates rather than long-term results drive a company’s spending. In Table 1, we provide an overview of the literature,
stock. much of which has focused on the negative effects of myopic
—Arthur Levitt, U.S. Securities and Exchange Commission, marketing spending on long-term performance. Myopic mar-
November 16, 1998
keting spending (Currim, Lim, and Kim 2012; Saboo, Chakra-
varty, and Grewal 2016; Wies and Moorman 2015) decreases
As U.S. Securities and Exchange Commission (SEC) Chair- firm value (Ahearne et al. 2016; Bendig et al. 2018; Chakra-
man Arthur Levitt noted more than 20 years ago, managers varty and Grewal 2016; Kothari, Mizik, and Roychowdhury
engage in real earnings management, changing their business
2015; Mizik 2010; Mizik and Jacobson 2007; Moorman et al.
practices to emphasize short-term results at the expense of
2012; Saboo, Chakravarty, and Grewal 2016) and profits
long-term performance. For example, to increase current-
(Cohen and Zarowin 2010).
period earnings, managers may cut marketing spending or pro-
vide lenient credit terms to customers to accelerate sales from
the next fiscal year into the current year. Although marketing
activities (e.g., spending on new products, building brands and Raji Srinivasan is Sam Barshop Professor of Marketing Administration, Red
McCombs School of Business, University of Texas at Austin (email: raji
customer relationships) are at the center of myopic manage- .srinivasan@mccombs.utexas.edu). Nandini Ramani is a doctoral student in
ment, there are few insights on the role of the marketing depart- Marketing, Red McCombs School of Business, University of Texas at Austin
ment in preventing myopic management. (email: nandini.ramani@mccombs.utexas.edu).
Srinivasan and Ramani 109

Table 1. Literature Review: Marketing Leadership and Myopic Management.

Role of
Role of Myopic Myopic Other
Marketing Financial Organizational Marketing Revenue Functions CEOs’
Reference Effects Leadership Drivers Drivers Spending Management in TMT Role Context/Method

Mizik and Yes No Yes No Yes No No No Seasoned equity


Jacobson (2007) offerings
Cohen and Yes No No No Yes Yes No No Seasoned equity
Zarowin (2010) offerings
Mizik (2010) Yes No No No Yes No No No Publicly listed U.S. firms
Chakravarty and No No Yes Yes Yes No No No Publicly listed U.S. high-
Grewal (2011) tech firms
Chapman and Yes Yes Yes Yes Yes Yes No No Soup data in grocery
Steenburgh stores
(2011)
Currim, Lim, and No No No Yes Yes No No Yes Publicly listed U.S. firms
Kim (2012)
Moorman et al. Yes No Yes No Yes No No No Publicly listed and
(2012) (innovations) private U.S. firms
Wies and Yes No Yes No Yes No No No Initial public offering
Moorman (innovations)
(2015)
Kothari, Mizik, and Yes No No No Yes No No No Seasoned equity
Roychowdhury offerings
(2015)
Ahearne et al. Yes No Yes Yes Yes Yes No No Cross-country (40
(2016) countries) survey:
sales executives
Chakravarty and Yes No Yes Yes Yes No No Yes Publicly listed U.S. firms
Grewal (2016)
Saboo, Yes No No No Yes No No No Initial public offering
Chakravarty,
and Grewal
(2016)
Bendig et al. Yes No Yes Yes Yes No No No Share repurchases in
(2018) publicly listed U.S.
firms
The current study Yes Yes Yes Yes Yes Yes Yes Yes Publicly listed U.S. firms

Prior research has largely overlooked myopic revenue man- affect myopic management include chief executive officer
agement, or the pulling of future revenues into the current fiscal (CEO) experience and compensation, firms’ marketing and
period by offering lenient credit terms or excessive price pro- R&D spending (Chakravarty and Grewal 2016; Currim, Lim,
motions to customers. Chapman and Steenburgh (2011) and and Kim 2012), and finance leadership (Ahearne et al. 2016;
Ahearne et al. (2016) represent two notable exceptions. Using Chapman and Steenburgh 2011). Prior research has primarily
retail data, Chapman and Steenburgh (2011) find that myopic focused on the factors that influence myopic marketing
revenue management through price promotions decreases stock spending, overlooking those of myopic revenue management
returns. Using a large-scale cross-country survey of firms, (two exceptions are Ahearne et al. [2016] and Chapman and
Ahearne et al. (2016, p. 1240) document negative effects of Steenburgh [2011]).
firms’ real earnings management propensities on their Marketing leadership—manifest as chief marketing offi-
performance. cers (CMOs) (Boyd, Chandy, and Cunha 2010; Germann,
We know much less about the factors that affect myopic Ebbes, and Grewal 2015; Nath and Mahajan 2008), power-
management, of which there are two types: financial and ful marketing departments (Feng, Morgan, and Rego 2015),
organizational. As might be expected, stock market pressure board members with marketing experience (Whitler, Krause,
(Saboo, Chakravarty, and Grewal 2016; Wies and Moorman and Lehmann 2018), and a customer on the boards of
2015), share repurchases (Bendig et al. 2018), past stock business-to-business (B2B) firms (Bommaraju et al.
returns, and volatility (Chakravarty and Grewal 2011) 2019)—improves firm performance. However, the literature
increase myopic management. Organizational factors that has overlooked whether marketing leadership can improve
110 Journal of Marketing 83(3)

firm performance by preventing myopic management. We leadership advocacy in helping prevent both myopic mar-
consider this a notable omission, as marketing strategy and keting spending and myopic revenue management. In doing
activities are at the core of myopic management. To address so, we show that preventing myopic behaviors is an addi-
this gap, we examine whether powerful marketing depart- tional mechanism by which marketing departments can
ments (Feng, Morgan, and Rego 2015) can prevent myopic improve firm performance. Second, this research’s findings
management. In doing so, we heed the research call issued extend the theory on subunit power (i.e., marketing depart-
by Chakravarty and Grewal (2012, p. 289) for “a thorough ment power) by demonstrating how marketing department
study of the practice [of myopic management] to understand power can influence firms’ strategies, depending on other
when and why it occurs.” internal (a marketing CEO and the firm’s power over its
We present three features of our hypothesis development. customers) and external (analyst coverage) enablers of
First, because myopic management also involves senior power.
finance leadership and the CEO (Ahearne et al. 2016; Jiang, Our findings also have high managerial relevance, because
Petroni, and Wang 2010), we conceptualize the power of the myopic management hurts long-term performance. Moreover,
marketing department relative to the finance department. Sec- whereas myopic marketing spending is a firm’s strategic
ond, we propose that although a powerful marketing depart- choice, myopic revenue management is not. When the SEC
ment may intend to prevent myopic management, it will not, detects myopic revenue management, it considers it a violation
by itself, be able to do so, because spending and revenue of generally accepted accounting principles (GAAP), resulting
decisions are under the purview of the CEO and the finance in significant penalties for firms and their managers. By imple-
department. Thus, we do not anticipate a main effect of a menting the guidelines from this research’s findings, firms can
powerful marketing department in preventing myopic man- prevent myopic management, improve firm performance, and
agement. Third, we theorize that other internal and external reduce their risk exposure.
enablers of power will help the marketing department prevent We organize the rest of the article as follows. We first
myopic management. We hypothesize that two internal provide an overview of myopic marketing spending and myo-
enablers of marketing department power (the presence of a pic revenue management and develop the hypotheses. We then
CEO with marketing experience [“marketing CEO” herein- describe the data and method used for hypothesis testing and
after] and the firm’s power over its customers) and two exter- present the results of the hypothesis tests. We conclude with a
nal enablers of power (analyst coverage [Yu 2008; i.e., the discussion of the article’s theoretical contributions, managerial
number of financial analysts following the firm] and institu- implications, and limitations and opportunities for further
tional stock ownership [Aghion, Van Reenen, and Zingales research.
2013]) will help a powerful marketing department’s advocate
against myopic management.
We test the hypotheses using a panel of 5,907 firm-years of
781 publicly listed firms between 2000 and 2015. We collect
Myopic Management: An Overview
data from Standard and Poor’s Compustat database, Execu- Under pressure from investors to improve the firm’s
Comp database, I/B/E/S analyst files, and Thomson Reuters current-period performance, senior managers may manipu-
13F Institutional Holdings Filings database. Following Mizik late its performance through accounting-based earnings
(2010), we measure myopic marketing spending and myopic management (discretionary accruals) and/or myopic man-
revenue management respectively by noting whether there is an agement (real earnings management). Discretionary accruals
unanticipated decrease (increase) in a firm’s advertising and manipulations involve accounting changes in financial
R&D spending (accounts receivables) when the unanticipated reports (DuCharme, Malatesta, and Sefcik 2004) including,
change in profit is positive. Following Feng, Morgan, and Rego for example, capitalizing versus expensing costs and delay-
(2015), we measure marketing department power using data on ing write-offs. Real earnings management involves changes
firms’ top management teams (TMTs) in the ExecuComp in firms’ strategies including, for example, reducing adver-
database. tising and R&D spending and increasing trade stuffing
The results, which are robust, indicate that, as expected, (Mizik 2010).
marketing department power does not, by itself, affect myopic To examine the prevalence of myopic management prac-
management. However, as we hypothesize, when a firm has tices, we interviewed Executive Master of Business Adminis-
both a marketing CEO and power over its customers, increas- tration students enrolled in a public business school in the
ing marketing department power decreases the likelihood of southern United States (n ¼ 60; average work experience ¼
both myopic marketing spending and myopic revenue manage- 8.1 years; male ¼ 70%). We found that 30% and 39% of the
ment, while increasing marketing department power and managers reported that their firm had engaged in myopic mar-
increasing analyst coverage decrease the likelihood of myopic keting spending and myopic revenue management, respec-
marketing spending. tively, when the firm’s current performance was worse than
This article makes several findings that extend market- expected. This evidence provides support for the prevalence
ing theory. First, we contribute to the literature on myopic of myopic marketing spending and myopic revenue
management by establishing a key role for marketing management.
Srinivasan and Ramani 111

Myopic Marketing Spending fiscal period occur at different points in financial statements.
Myopic marketing spending enters the income statement in its
Per GAAP regulations, brands, new technology, new products,
expenses, whereas myopic revenue management enters the
and customer loyalty created by advertising and R&D spending
income statement in its revenue and enters the balance sheet
are not recognized as tangible assets on firms’ balance sheets.
in its accounts receivables. Second, managers may expect myo-
Under current accounting rules, firms must expense R&D
pic marketing spending to increase profits in the current period,
spending in the fiscal period in which it occurs because its
without any decreases in their current-period revenues or in
future benefits are not certain (Financial Accounting Standards
future performance. In contrast, managers may expect myopic
Board 1974). Managers may expect that, by engaging in myo-
revenue management to increase both their firm’s revenues and
pic marketing spending (i.e., decreasing advertising, R&D, and
profits in the current period, without any corresponding
travel to customers), their firms’ current revenues will not
decreases in its future performance. Third, because marketing
decrease but their current profits may increase and their future
spending is discretionary, myopic marketing spending is a
performance will not suffer. Nonetheless, evidence suggests
firm’s strategic choice, with little, if any, scrutiny from regu-
that myopic marketing spending does decrease firm value and
lators. However, as we have noted, when the SEC detects
profits (see Table 1).
myopic revenue management, it is considered a fraudulent
practice.
Myopic Revenue Management
Firms sometimes engage in early revenue recognition of sales Hypotheses
that belong to a future period, if they occur at all (Ahearne et al. We develop hypotheses relating marketing department power
2016; Chapman and Steenburgh 2011). Myopic revenue man- in a firm to the likelihood of myopic management. We extend
agement can occur through multiple mechanisms, including ideas from resource dependence theory positing that the power
increased price promotions to customers and trade stuffing of a department depends on the extent to which its resources
(i.e., offering customers lenient credit terms to pull forward (Salancik and Pfeffer 1978) are crucial for the firm’s compet-
into the current fiscal period). Myopic revenue management itive advantage. Departments with more valuable resources
through the premature sales of products is a central marketing have more power and greater influence on the firm’s strategy
issue because marketing and sales departments are entrusted (Hambrick and Finkelstein 1987). As Day (1997, p. 89) notes,
with meeting sales targets. Moreover, early sales through trade “Some functions will be relatively more powerful than others,
stuffing, over time, may annoy channel members and lead to that is, they will control more resources and have more influ-
increased dissatisfaction (Herndon 2005). ence in the strategy dialogue.” Thus, a powerful marketing
The SEC considers such improper revenue recognition, department in a firm reflects the key role of marketing
through trade stuffing, as the primary issue contributing to resources (i.e., brands, channels, and customers) in its strategy
financial restatements and the most frequent cause of large, and performance (Feng, Morgan, and Rego 2015). Further-
negative stock market reactions (Turner et al. 2001). Consistent more, a powerful finance department reflects the firm’s strong
with the SEC’s position that myopic revenue management commitment to meet investors’ expectations, as it is the finance
decreases firm performance, Chapman and Steenburgh department, including the chief financial officer (CFO), that
(2011) report that myopic revenue management decreases manages the interface with investors (Jiang, Petroni, and Wang
firms’ stock returns. Yet the extant literature has offered little 2010).
guidance on how firms can prevent it. Extending this logic on the roles of the marketing and
Specifically, the SEC considers myopic management finance departments to myopic management, we present three
through trade stuffing, the focus of this research, as either features of our hypothesis development. First, because myopic
negligence or intentional manipulation and a violation of management involves senior finance leadership and the CEO
GAAP, because it misleads investors about the firm’s financial (Ahearne et al. 2016; Jiang, Petroni, and Wang 2010), we con-
health. When the SEC detects myopic revenue management ceptualize the power of the marketing department relative to
through trade stuffing, there are large financial penalties for the finance department. Second, because myopic management
both firms and their managers. In Table WA1 in Web Appendix is a complex strategic management issue involving all depart-
1, we provide a few high-profile examples of such myopic ments and the CEO, we do not believe that a powerful market-
revenue management found by the SEC. ing department, by itself, can prevent myopic management.
That is, we do not anticipate a main effect of a firm’s powerful
Myopic Marketing Spending Versus Myopic marketing department on the likelihood of myopic manage-
ment. Third, we theorize that two internal enablers of power
Revenue Management (the presence of a marketing CEO and the firm’s power over its
Next, we discuss differences between myopic marketing customers) and two external enablers of power (analyst cover-
spending and myopic revenue management. First, the antici- age [Yu 2008; i.e., the number of financial analysts following
pated positive effects of myopic marketing spending and myo- the firm] and institutional stock ownership [Aghion, Van
pic revenue management on firm performance in the current Reenen, and Zingales 2013]) will help a powerful marketing
112 Journal of Marketing 83(3)

Internal Sources of Power Enablers

Marketing CEO Power over Customers

H1a–b (−) H2a–b (−)


Myopic Management
(a) Myopic marketing
Marketing spending
Department (b) Myopic revenue
Power management

H3a–b (−) H4a–b (−)

Analyst Coverage Institutional Stock


Ownership Control
Variables

External Sources of Power Enablers

Figure 1. Marketing department power and myopic management.


Notes: For ease of presentation, we do not present the unhypothesized main effects of the interaction effect variables on myopic marketing spending and myopic
revenue management, which are included in the model for hypothesis testing.

department advocate against and prevent myopic management. the number of group members with knowledge of it increases.
We provide the theoretical framework in Figure 1. We note Furthermore, the power of the marketing department is higher
that, given the limited research relating marketing leadership to when there is a marketing CEO (Verhoef and Leeflang 2009).
myopic management, a priori, we hypothesize similar effects of Thus, a marketing CEO represents an important internal
marketing department power on both myopic marketing spend- enabler of power, resulting in a powerful marketing depart-
ing and myopic revenue management. ment’s advocacy against myopic management.
Accordingly, we propose that a powerful marketing
department will advocate for the need to build and protect
Marketing Department Power and Marketing CEO brands, channel partners, and customer relationships, com-
By virtue of their rank and experience, CEOs influence the mon knowledge that it shares with the marketing CEO. In
decision making of senior executives in different functions such a firm, the powerful marketing department, empowered
in their firms (Paşa and Shugan 1996). We define a mar- by a marketing CEO, can effectively emphasize to their
keting CEO as one who had prior marketing experience senior colleagues, the negative effects of myopic marketing
before being appointed as a CEO. By definition, a market- spending and revenue management on the firm’s future per-
ing CEO has had considerable experience building brands, formance. Accordingly, we anticipate that increasing mar-
channels, and customers and will be likely to consider the keting department power when there is a marketing CEO in
possible long-term negative effects of myopic management, a firm will decrease the likelihood of myopic management.
especially on the firm’s customers and brands. However, the Thus, we propose H1:
marketing CEO is responsible for delivering on revenues
and earnings to investors and may feel pressure to engage H1: In a firm with a marketing CEO, the higher the mar-
in real earnings management. Given these opposing effects, keting department power, the less likely it is to engage in
we do not anticipate a main effect of a marketing CEO on (a) myopic marketing spending and (b) myopic revenue
myopic management. Our interest is in the effect of mar- management.
keting department power on myopic management when the
firm has a marketing CEO.
Marketing Department Power and the Firm’s
Will the redundancy of perspectives (protecting brands,
channel partners, and customers) of a powerful marketing Power over Its Customers
department and a marketing CEO have no effect on the firm’s Following the definition of power in the literature (Gaski and
myopic management? We suggest not, in light of the common Nevin 1985), we define the firm’s power over its customers as
knowledge effect in the group decision-making literature its ability to influence its customers’ behaviors. According to
(Gigone and Hastie 1993), which argues that the influence of resource dependence theory (Salancik and Pfeffer 1978), a
an item of information in group decision making increases as firm’s customers and their sales represent crucial resources,
Srinivasan and Ramani 113

essential for its performance. We are interested in the interac- their powerful marketing department’s advocacy against
tion effect between marketing department power and the firm’s myopic management. Therefore, the power wielded by ana-
power over its customers on the likelihood of its myopic lysts over the firm may enable a powerful marketing depart-
management. ment to advocate effectively against myopic management.
When customers are powerful, they may impose their short- Accordingly, we anticipate that increased marketing depart-
term demands on the firm, including on investments in new ment power, in conjunction with increasing analyst cover-
technologies that may benefit the firm but not directly benefit age, will reduce the likelihood of myopic management.
the customers in the short run (Christensen and Bower 1996). Thus, we propose H3:
In contrast, when a firm is powerful relative to its customers, a
powerful marketing department’s long-term time horizons on H3: The higher a firm’s analyst coverage and higher its
resource allocations may be more influential in arguments with marketing department power, the less likely it is to
senior leaders in the firm, including in decisions related to engage in (a) myopic marketing spending and (b) myopic
marketing spending and revenue management. Moreover, revenue management.
when a firm has power over its customers, the greater the value
of the marketing department and the greater the marketing
Marketing Department Power and Institutional
department’s influence on the firm’s strategy and operations
(Moorman and Rust 1999).
Stock Ownership
In line with these arguments, we expect that when the firm A key corporate governance mechanism in U.S. publicly listed
has power over its customers, increasing marketing department firms is institutional ownership of a firm’s stocks, with atten-
power will result in more effective marketing leadership advo- dant governance rights for these large institutional owners of
cacy against myopic management, reducing the likelihood of stock (Demsetz 1986). Although institutions owned only 10%
its occurrence. Thus, we propose H2: of publicly listed firms’ stocks in 1970, by 2006, they owned
more than 60% (Aghion, Van Reenen, and Zingales 2013),
H2: In a firm that has power over its customers, the higher suggesting their increasing role in the corporate governance
the marketing department power, the less likely it is to of publicly listed firms.
engage in (a) myopic marketing spending and (b) myopic While institutional investors may have different invest-
revenue management. ment horizons, they demand greater information production
and transparency to ensure lower their monitoring costs and
Marketing Department Power and Analyst Coverage maximize portfolio returns (Ajinkya, Bhojraj, and Sengupta
Analyst coverage refers to the number of financial analysts 2005). Managers try to attract institutional investors who
who follow a firm and monitor its performance on behalf of are likely to have more power and a longer-term investment
the firm’s shareholders (Lang and Lundholm 1996). Finan- horizon in the firm. As a result, institutional stock owner-
cial analysts, trained in finance and accounting, have spe- ship leads to greater public information production and
cialized skills to analyze firms’ financial statements and are transparency by the firm. Furthermore, the low-cost moni-
domain experts in the industries of the firms that they fol- toring resulting from such increased information production
low. These distinctive characteristics of financial analysts can result in the firm’s leadership behaving in ways con-
qualify them to be effective monitors of firms’ reporting sistent with the needs of institutional investors. This sug-
and real earnings management (Yu 2008). This suggests that gests a negative main effect of institutional stock investors
analysts’ private information production and monitoring on the likelihood of myopic management (Bushee 1998).
uncovers fraud (Dyck, Morse, and Zingales 2010) and However, as with the main effect of analyst coverage (see
reduces real earnings management (Yu 2008). However, H3), there may be an opposite effect of institutional stock
other developments in career concerns theory (Christensen ownership on myopic management. Specifically, consistent
and Bower) suggest the opposite. A lack of analysts’ fore- with career concerns theory, there may be increased perfor-
casts results in lower bonuses for CEOs (Matsunaga and mance monitoring by institutional investors, which will
Park 2001). Thus, increasing analyst coverage may increase raise managers’ career concerns and increase myopic
performance pressure on the firm’s managers, leading man- management.
agers to engage in myopic behavior (He and Tian 2013) to We are interested in the effect of a powerful marketing
improve their firm’s current performance and their future department on myopic management when there is increasing
compensation and career prospects. institutional stock ownership in the firm. The greater transpar-
We are interested in the effect of a powerful marketing ency from enhanced information production, resulting from
department on myopic management when there is increasing increased institutional stock ownership, will increase the vigi-
analyst coverage. We propose that greater monitoring from lance of the firm’s senior leadership (Ahearne et al. 2016). In
increasing analyst coverage will increase the vigilance of such a firm, a powerful marketing department may effectively
the firm’s senior management in ensuring that the firm’s advocate against myopic management. Furthermore, the
actions are not myopic. Furthermore, this increased vigi- increased transparency and monitoring resulting from
lance may make the senior management more receptive to increased institutional stock ownership may also make the
114 Journal of Marketing 83(3)

firm’s senior leadership (e.g., the finance leadership, the CEO) takes on a value of 1 (0 otherwise) if the firm has higher-
more receptive to the advocacy of the powerful marketing than-expected profit (unanticipated profit greater than 0) and
department against myopic management. Therefore, increasing lower-than-expected marketing spending (unanticipated adver-
institutional stock ownership of a firm along with increasing tising spending less than 0 and unanticipated R&D spending
marketing department power may decrease the likelihood of less than 0).1 We found that 15% of firm-years in the sample
myopic management. Thus, we propose H4: engaged in myopic marketing spending, which is consistent
with Mizik’s (2010) finding of 20.7% of firm-years engaging
H4: The higher a firm’s institutional stock ownership and in myopic marketing spending.
the higher its marketing department power, the less likely
it is to engage in (a) myopic marketing spending and (b)
Myopic revenue management. We operationalize whether a firm
myopic revenue management.
engages in myopic revenue management (MY_RM) through
trade stuffing on the basis of the extent to which it offers
Method abnormally lenient credit terms to customers and/or channel
We test the hypotheses using data on publicly listed firms in the partners at the end of the fiscal year. Because firms that engage
United States between 2000 and 2015. We exclude financial in trade stuffing ship products to their trade partners without
firms because their accounting-based performance measures do receiving cash, myopic revenue management will increase the
not lend themselves to the same interpretation as those of other number of days of accounts receivables. Our examination of
firms (Ritter 1991). Furthermore, we exclude retail, utilities, the business press reveals that financial analysts use the metric
agriculture, international affairs, and nonoperating establish- of days of accounts receivables to detect trade stuffing. As
ments because the practices of myopic marketing spending and financial analyst Jason Wittes of Brean Capital noted while
myopic revenue management do not apply to them. We commenting on trade stuffing at Osiris Therapeutics, “While
develop measures of myopic marketing spending and revenue we have been cautious on the name as a result of elevated
management using data from Compustat annual and quarterly DSO’s and extended payment terms, indicating the potential
databases. for channel stuffing, the belated release of the recent 10-Q
We collect data on explanatory variables from multiple gives us more concern, as it shows evidence of aggressive
secondary sources: marketing and other department powers accounting, particularly in regard to revenue recognition. Spe-
and executive compensation from ExecuComp database, var- cifically, there are 3 restatements from distributor
ious firm characteristics from Compustat annual database, relationships” (Cohen 2015).
analyst coverage from I/B/E/S analyst details and summary Thus, we operationalize a firm’s trade stuffing by the
files, and institutional stock ownership data from Thomson number of days of its accounts receivables in the fourth
Reuters 13F Institutional Holdings Filings. We also collect quarter of the fiscal year scaled by fourth quarter sales,
data from multiple sources on the functional background of multiplied by 91 days (AC). Again, following prior
CEOs. We provide the constructs, measures, and data sources research, we compute the firm’s unanticipated annual profit
in Table 2. (ROAit  ROA d itjit1 ) and its unanticipated days of accounts
receivables (ACit  ACd itjit1 ). The unanticipated profit and
Measures unanticipated accounts receivable reflect the portion of the
current budget that prior period budgets cannot explain. We
Myopic marketing spending. Following Mizik (2010), we oper- calculate these unanticipated values as residuals of the equa-
ationalize whether a firm engages in myopic marketing spend- tion in which we regress current-period values (profits and
ing (MY_MS) using an indicator variable. We measure accounts receivable) on previous-period values. Using the
marketing spending using advertising and R&D spending accounts receivable variable calculated as shown, myopic
reported in Compustat. Following prior research (Chakravarty revenue management takes on a value of 1 (0 otherwise)
and Grewal 2016; Mizik 2010; Saboo, Chakravarty, and Gre- if the firm has unanticipated profit greater than 0 and unan-
wal 2016), we compute the unanticipated profit (ROAit  ticipated accounts receivables greater than 0. More firms
ROA d itjit1 ) and unanticipated marketing spending (MKTit  (34%) in the sample engaged in myopic revenue manage-
MKT d itjit1 ) after scaling the firm’s marketing spending by its ment than in myopic marketing spending (15%).
sales (Mizik 2010). The unanticipated profit, unanticipated The ranges of the myopic marketing spending, advertis-
R&D, and unanticipated advertising reflect the portion of the ing, R&D, and profits variables are comparable in size to
current budget that cannot be explained by prior period bud-
gets. Following prior literature, we calculate these unantici-
1
pated values as residuals of the equation in which we regress To avoid a large drop in sample size because of missing values of advertising
current-period values (profits, R&D, and advertising) on and R&D expenditure, we set a value of .0001 for these missing values. In our
previous-period values. We provide details of the estimation sample, several firms that report R&D expenditures do not report advertising
expenditures. Because these firms can use their R&D expenditures to engage in
approach and the results of this estimation in Web Appendix 2. myopic management, we include them in our sample by setting missing values
Both R&D and advertising are the firm’s annual spending to .0001. The results are robust when we set missing values of advertising and
values scaled by sales (Mizik 2010). The indicator variable R&D expenditures to 0, as we subsequently report.
Srinivasan and Ramani 115

Table 2. Constructs and Measures: Main Variables.

Construct Measure Data Source

Myopic marketing Indicator variable: 1 if firm’s unanticipated profit is greater than 0 and firm’s unanticipated Compustat annual data
spending (MY_MS) annual advertising and R&D spending is less than 0, and 0 otherwise
Myopic revenue Indicator variable: 1 if firm’s unanticipated profit is greater than 0 and firm’s unanticipated Compustat quarterly
management (MY_RM) accounts receivable in the fourth quarter is greater than 0, and 0 otherwise data
Marketing department As per Feng, Morgan, and Rego (2015) using the (1) proportion of marketing executives in ExecuComp data
power (MKT_DP) the TMT, (2) marketing executives’ compensation relative to the total TMT executives’
compensation, (3) hierarchical level of the highest-level marketing TMT executive’s job
title, (4) the cumulative hierarchical level of all the marketing executives in the TMT,
and (5) the number of responsibilities reflected in the marketing TMT executives’ job
titles, divided by finance department power calculated in the same manner
Marketing CEO Indicator variable: 1 if CEO has a marketing background, 0 otherwise Collected from various
(MKT_CEO) data sources
Power over customers Indicator variable: 1 if firm has no major customer, 0 otherwise Firm 10-Ks, Compustat
(PWR_CUST) segments data
Analyst coverage Natural logarithm of number of analysts covering the firm in the year I/B/E/S summary files
(AN_COV)
Firm size (SIZE) Natural logarithm of lagged total assets (annual) Compustat annual data
Firm profit (PRF) Lagged profit as measured by EBITDA/total assets Compustat annual data
Revenue growth (RG) Lagged revenue growth as measured by increase in revenue over the previous year Compustat annual data
Just beat earnings (JBE) Calculated as per Gunny (2010), based on whether a firm’s profit or change in profit (net Compustat annual data
Income/total assets) is greater or equal to 0, but less than .01
Auditor quality (AU) Indicator variable: 1 if a firm’s auditor is one of the top four auditing firms, 0 otherwise Compustat annual data
Operations CEO Indicator variable: 1 if CEO has an operations background, 0 otherwise Collected from various
(OPS_CEO) data sources
Engineering CEO Indicator variable: 1 if CEO has an engineering background, 0 otherwise Collected from various
(ENG_CEO) data sources
Other CEO (OTH_CEO) Indicator variable: 1 if CEO does not have marketing, finance, operation, or engineering Collected from various
backgrounds, 0 otherwise data sources
CEO option pay Proportion of CEO pay from options, lagged ExecuComp data
(CEO_SOP)
CEO compensation Natural logarithm of CEO’s total compensation/TMT’s total compensation, lagged ExecuComp data
(CEO_COMP)
Operations department Natural logarithm of operations department power, calculated as per Feng, Morgan, and ExecuComp data
power (OPS_DP) Rego (2015) using (1) proportion of operations executives in the TMT, (2) operations
executives’ compensation relative to the total TMT executives’ compensation, (3) the
hierarchical level of the highest-level operations TMT executive’s job title, (4) the
cumulative hierarchical level of all the operations executives in the TMT, and (5) the
number of responsibilities reflected in the operations TMT executives’ job titles, lagged
Engineering department Natural logarithm of engineering department power, calculated as per Feng, Morgan, and ExecuComp data
power (ENG_DP) Rego (2015) using (1) proportion of engineering executives in the TMT, (2) engineering
executives’ compensation relative to the total TMT executives’ compensation, (3) the
hierarchical level of the highest-level engineering TMT executive’s job title, (4) the
cumulative hierarchical level of all the engineering executives in the TMT, and (5) the
number of responsibilities reflected in the engineering TMT executives’ job titles,
lagged
Other department power Natural logarithm of 100  (marketing department power þ finance department power ExecuComp data
(OTH_DP) þ operations department power þ engineering department power), lagged
Marketing option pay Natural logarithm of average proportion of option pay in the compensation of marketing ExecuComp data
(MKT_SOP) executives in the TMT, lagged. Following prior research (Sanders and Hambrick 2007),
we calculate all option pay as a two-year average (t  1 and t  2) to reflect the fact
that options are meant to motivate behavior over multiple years.
Finance option pay Natural logarithm of average proportion of option pay in the compensation of finance ExecuComp data
(FIN_SOP) executives in the TMT, lagged
Operations option pay Natural logarithm of average proportion of option pay in the compensation of operations ExecuComp data
(OPS_SOP) executives in the TMT, lagged
Engineering option pay Natural logarithm of average proportion of option pay in the compensation of ExecuComp data
(ENG_SOP) engineering executives in the TMT, lagged
Notes: EBITDA ¼ earnings before interest, tax, depreciation, and amortization.
116 Journal of Marketing 83(3)

those reported in the literature (Chakravarty and Grewal ownership as the proportion of the firm’s shares held by
2016; Mizik 2010). institutional investors at the end of the previous fiscal year
(M ¼ .76, SD ¼ .18).
Marketing department power. Following Feng, Morgan, and
Rego (2015), we operationalize a firm’s marketing department Control variables. We include several control variables in the
power using five items: (1) number of marketing executives on models for hypothesis testing. We provide details of the control
the TMT (job title keywords: customer, marketing, sales, variables in Table 2. We control for the firm’s size (SIZE)
brand, and advertising, etc.) divided by the total number of measured by the logarithm of total assets and profit (PRF)
TMT executives, (2) marketing TMT executives’ compensa- measured by the ratio of earnings before income taxes, depre-
tion relative to the compensation of all TMT executives, (3) ciation, and amortization (EBITDA) to total assets, and the
hierarchical level of the highest-level marketing TMT execu- firm’s revenue growth (RG), the change in the firm’s sales over
tive’s job title, (4) the cumulative hierarchical levels of all its sales in the previous year.
marketing executives in the TMT, and (5) the number of We also control for whether the firm beat analysts’ earn-
responsibilities in the marketing TMT executives’ job titles. ings expectations (JBE) on the basis of whether the change in
We scale all five items relative to the industry average (the the net income scaled by assets lies between 0 and .01 (Gunny
firm’s primary Standard Industrial Classification code). We 2010); auditor quality on the basis of whether the firm’s audi-
then combine them using principal components analysis and tor is a top-four auditing firm (AU); a CEO with an operations
scale this score between 1 and 100. (OPS_CEO), engineering (ENG_CEO) or other (OTH_CEO)
In Web Appendix 3 (Tables WA3a and WA3b), we background; and the CEO’s stock option pay (CEO_SOP).
report details of the measures of marketing department We also control for the proportion of the CEO’s compensation
power. As we discussed in our theoretical development, the in the TMT total compensation (CEO_COMP), operations
finance department is primarily responsible for and actively department power (OPS_DP; job title keywords of manufac-
engaged in the firm’s real earnings management (Ahearne turing, plant, operations, planning, supply chain, etc.), engi-
et al. 2016; Jiang, Petroni, and Wang 2010), and we oper- neering department power (ENG_DP; job title keywords of
ationalize marketing department power relative to finance research, technology, R&D, engineering, etc.), other depart-
department power (job title keywords: financial, finance, ment power (OTH_DP; obtained by subtracting the sum of all
controller, administrative, legal, investor, and accounting; other department powers from 100), marketing executives’
MKT_DP) (M ¼ .48, SD ¼ .61). stock option pay (MKT_SOP), finance executives’ stock
option pay (FIN_SOP), operations executives’ stock option
Marketing CEO. We obtained the names of firms’ CEOs from pay (OPS_SOP), and engineering executives’ stock option
the ExecuComp database to construct the marketing CEO pay (ENG_SOP). We use the natural logarithm of department
(MKT_CEO) variable. We collected data on CEOs’ func- power, proportion of CEO compensation, and department
tional backgrounds from LinkedIn, Bloomberg, Equilar, and executives’ option pay.
corporate websites. We used the same job title keywords as The final panel with data on all these variables consists of
listed previously to ascertain evidence of the CEO’s mar- 5,907 firm-years of 781 unique firms. We provide the descrip-
keting experience. We classify a CEO as having a marketing tive statistics of the key variables, winsorized at 1%, in Table 3.
background using a dummy variable of 1 (0 otherwise) if The correlations among the variables are low, as are the var-
the CEO had marketing experience (23% of CEO-years in iance inflation factors (all of which are below 5), assuaging
the sample). concern about threats from multicollinearity.
Power over customers. Firms report major customers that account
for more than 10% of their revenues. Our measure of the firm’s Model-Free Evidence: Myopic Management
power over customers (PWR_CUST) is the inverse of the mea- and Firm Outcomes
sure of the customer’s power over the firm in prior literature
(Boyd, Chandy, and Cunha 2010). This indicator variable takes Next, we present model-free evidence of the relationship
on a value of 1 if the firm has no major customers (0 otherwise) between myopic marketing spending and myopic revenue man-
(M ¼ .42, SD ¼ .49). agement and firm value, an outcome important to marketers
and C-suite executives. We expect a firm’s myopic manage-
Analyst coverage. We measure the firm’s analyst coverage ment behaviors to be negatively associated with its shareholder
(AN_COV) by the natural logarithm of the mean number of value, which we measure through its market capitalization.
analysts following the firm in a fiscal year, obtained from the I/ Because market capitalization may represent firm size, merely
B/E/S analyst details and summary files (M ¼ 2.12, SD ¼ .73). capturing scale effects, we take its natural logarithm and sub-
tract it from the natural logarithm of the prior period’s market
Institutional stock ownership. We extract the firm’s institutional capitalization.
stock ownership (IN_OW) from Thomson Reuters 13F Institu- Firms that engage in myopic marketing spending have lower
tional Holdings Filings, which contain information on institu- firm value compared with those that do not (.033 vs. .087,
tional shareholding positions. We measure institutional stock respectively; p < .01), as do firms that engage in myopic
Srinivasan and Ramani 117

Table 3. Descriptive Statistics and Correlation Matrix of Key Variables.

Mean SD MY_MS MY_RM MKT_DP MKT_CEO PWR_CUST AN_COV IN_OW

Myopic marketing spending (MY_MS) .15 .36 1.00


Myopic revenue management (MY_RM) .34 .48 .07*** 1.00
Marketing department power (MKT_DP) .48 .61 .01 .02* 1.00
Marketing CEO (MKT_CEO) .23 .42 .01 .02 .00 1.00
Power over customers (PWR_CUST) .42 .49 .04*** .12*** .03*** .01 1.00
Analyst coverage (AN_COV) 2.12 .73 .01 .05*** .03*** .03** .05*** 1.00
Institutional stock ownership (IN_OW) .76 .18 .01 .10*** .04*** .00 .06*** .21*** 1.00
*p < .10.
**p < .05.
***p < .01.

revenue management compared with those that do not (.037 vs. explanatory independent variables of interest are correlated
.100, respectively; p < .01). This evidence, which is consistent with the error term).
with the vast empirical evidence in the literature on the harmful Despite including firm-level controls and firm fixed effects,
effects of myopic management on firm performance, suggests we may not be capturing all factors that affect both a firm’s
that the organizational leadership antecedents of myopic mar- marketing department power and its myopic management. To
keting spending and myopic revenue management merit scho- overcome this endogeneity concern, we use the control func-
larly attention. tion approach. We derive controls for the dependence between
the endogenous independent variables and the error term. By
including these controls in Equations 1 and 2, we ensure that
Identification Strategy the endogenous independent variables do not correlate with the
error terms, mitigating endogeneity concerns. We do this in
To test the hypotheses, we estimate the following equations for
two steps. First, we perform an auxiliary estimation with the
firm i in year t, with the inclusion of firm-level controls and
endogenous variable as the dependent variable and identify a
firm fixed effects to account for unobserved firm heterogeneity
variable that satisfies the exclusion restriction that it correlates
and year fixed effects to control for changes in the economic
with the endogenous independent variable but does correlate
environment. We implement the Hausman test comparing the
with (unobserved) drivers of a firm’s myopic management.
model estimated using a firm–fixed effects specification with
Second, the predicted residual from the auxiliary estimation
one using a random-effects specification. The Hausman test is
significant for both the myopic marketing spending (w2 ¼ provides a control function correction in the model used to test
70.01, p < .01) and myopic revenue management (w2 ¼ the hypotheses.
74.96, p < .01) models suggesting the appropriateness of using We estimate five auxiliary regressions for the five indepen-
firm fixed effects. We estimate the following logit models: dent variables—the firm’s marketing department power, mar-
keting CEO, power over its customers, analyst coverage, and
Myopic Marketing Spending it ¼ b 0i þ b 1 MKT DP it institutional stock ownership—using as the excluded variables,
þ b2 MKT CEO it þ b3 PWR CUST it þ b4 AN COV it the average of all other firms (except the focal firm) in the same
þ b5 IN OW it þ b6 ð MKT DP it  MKT CEO it Þ four-digit Standard Industrial Classification industry for each
endogenous independent variable. There is empirical precedent
þ b7 ð MKT DP it  PWR CUST it Þ
for using the industry average of an independent variable as an
þ b8 ð MKT DP it  AN COV it Þ þ b9 ð MKT DP it  IN OW it Þ
excluded variable, including for marketing department power
þ b10 Controls it þ B t þ m it ; and ð1Þ (Feng, Morgan, and Rego 2015). The identifying assumption is
Myopic Revenue Management it ¼ g 0i þ g 1 MKT DP it that industry levels of these independent variables are not
þ g 2 MKT CEO it þ g 3 PWR CUST it þ g 4 AN COV it affected by firm-level idiosyncratic shocks and do not correlate
strongly with the residuals in Equations 1 and 2 (Lev and
þ g 5 IN OW it þ g6 ð MKT DP it  MKT CEO it Þ
Sougiannis 1996).
þ g 7 ð MKT DP it  PWR CUST it Þ þ g 8 ð MKT DP it  AN COV it Þ
Theoretical developments suggest both positive and nega-
þ g 9 ð MKT DP it  IN OW it Þ þ g 10 Controlsit þ tt þ W it : ð2Þ
tive relationships between the key independent variables and
b0i and g0i refer to the firm fixed effects, B t and tt refer to their respective industry averages. Neoinstitutional theory
the year fixed effects, b6–9 and g6–9 are the coefficients of posits that environments pressure firms to imitate other firms
interest, and b10 and g10 refer to the coefficients of the control to gain legitimacy (Meyer and Rowan 1977), suggesting a
variables. A key concern for testing the effects of a firm’s positive relationship. Yet other developments in the strategy
marketing department power on its myopic marketing spending literature (Guadalupe, Li, and Wulf 2013) suggest that firms
and myopic revenue management is endogeneity (i.e., that the may try to differentiate themselves from industry peers, in
118 Journal of Marketing 83(3)

which case, the behaviors of the focal firm may be negatively Myopic Marketing Spending it ¼ b0i þ b1 MKT DP it
related to the behaviors of peer firms. þ b2 MKT CEO it þ b3 PWR CUST it þ b4 AN COV it
Finally, we note that industry averages of explanatory vari- þ b5 IN OW it þ b6 ð MKT DP it  MKT CEO it Þ
ables meet the exclusion restriction, as it is unlikely that peer þ b7 ð MKT DP it  PWR CUST it Þ þ b8 ð MKT DP it  AN COV it Þ
firms’ decisions relating to these variables would relate to the
þ b9 ð MKT DP it  IN OW it Þ þ b10 Controls it þ b11 Wbit þ tt
focal firm’s omitted variables affecting myopic management.
þ mit ; and ð8Þ
The auxiliary estimations for the first stage of the control func-
tion estimation are as follows: Myopic Revenue Management ¼ g 0i þ g 1 MKT DP it
it

MKT DP it ¼ a 01i þ a11 Industry MKT DP it þ g 2 MKT CEO it þ g3 PWR CUST it þ g 4 AN COV it
þ a 21 Controlsiðt1Þ þ s 1t þ m 1it ; ð3Þ þ g 5 IN OW it þ g 6 ð MKT DP it  MKT CEO it Þ
þ g 7 ð MKT DP it  PWR CUST it Þ þ g 8 ð MKT DP it  AN COV it Þ
MKT CEO it ¼ a02i þ a12 Industry MKT CEO it þ g ð MKT DP it  IN OW it Þ þ g Controls it þ g Wbit þ B þ Wit ;
9 10 11 t
þ a22 Controlsiðt1Þ þ s2t þ m2it ; ð4Þ ð9Þ

PWR CUST it ¼ a03i þ a13 Industry PWR CUST it where b0i and g0i represent firm fixed effects, tt and Bt represent
year fixed effects, b6–9 and g6–9 are the coefficients of interest,
þ a23 Controlsiðt1Þ þ s3t þ m3it ; ð5Þ
b10 and g10 are the coefficients of the control variables, and b 11
AN COV it ¼ a 04i þ a14 Industry AN COV it and g11 are the effects of the five residuals in the vector W^it from
the auxiliary regressions (marketing department power, mar-
þ a 24 Controlsiðt1Þ þ s 4t þ m 4it ; and ð6Þ keting CEO, the firm’s power over its customers, analyst cov-
erage, and institutional stock ownership) on myopic marketing
IN OW it ¼ a05i þ a15 Industry IN OW it þ a25 Controlsiðt1Þ
spending and myopic revenue management. To preclude
þ s5t þ m 5it : ð7Þ reverse causality, we lag all control variables by one year,
excluding whether the firm just beat analysts’ earnings expec-
In Equation 3 for firm i in period t, the fixed effect a 01i tations, auditor quality, and the CEO’s functional background,
represents the firm-specific heterogeneity in marketing depart- because they may contemporaneously affect myopic
ment power, a11 represents the effect of industry-average mar- management.
keting department power (excluding the focal firm) on a firm’s We present the results for the models for myopic marketing
marketing department power, s1t represents the year fixed spending and myopic revenue management with only the main
effects, the coefficient vector a 21 represents the effects of the effects in Columns 1 and 2 of Table 4, respectively. The results
control variables, and m 1it is a random error term. The same in Column 1 indicate that, in isolation, marketing department
logic applies to Equations 4, 5, 6, and 7 but for the auxiliary power has no effect on myopic marketing spending (b ¼ .233,
regressions for marketing CEO, the firm’s power over its cus- n.s.). The results in Column 2 indicate that, in isolation, mar-
tomers, analyst coverage, and institutional stock ownership, keting department power has a marginal, negative effect on
respectively. myopic revenue management (b ¼ 1.042, p < .10).
We present the results for the auxiliary regressions for mar- In Column 3 of Table 4, we present the results for the
keting department power, marketing CEO, the firm’s power hypothesized model of myopic marketing spending. The model
over its customers, analyst coverage, and institutional stock fit improves with a higher likelihood ratio (LR) chi-square
ownership in Columns 1–5 of Table A1 in Appendix A. As statistic (LR chi-square ¼ 753.26, p < .01) over the model
we expected, industry-average variables are significant predic- with only the main effects (LR chi-square ¼ 730.88, p <
tors of the focal firm’s marketing department power (negative, .01). In support of H1a, when there is a marketing CEO in a
p < .01), marketing CEO (positive, p < .01), power over its firm, increasing marketing department power decreases the
customers (negative, p < .01), analyst coverage (positive, p < likelihood of myopic marketing spending (b ¼ .555, p <
.01), and institutional stock ownership (positive, p < .05). .05). As hypothesized in H2a, when the firm has power over
its customers, increasing marketing department power
decreases the likelihood of myopic marketing spending (b ¼
.384, p < .05). The results further support H3a, indicating that
Results
increasing marketing department power in a firm and increas-
To test the hypotheses, we estimate the second-stage model ing analyst coverage decrease the likelihood of myopic mar-
with the predicted residuals from Equations 3–7. Because we keting spending (b ¼ .252, p < .05). However, we do not find
model two types of myopic management that are binary vari- support for H4a’s prediction that increasing marketing depart-
ables correlated with each other (r ¼ .07, p < .01), we simul- ment power and increasing institutional stock ownership will
taneously estimate (Morgan and Rego 2009) the following two decrease the likelihood of myopic marketing spending (b ¼
logit models using a seemingly unrelated estimation with .276, n.s.). In terms of unhypothesized main effects of the
robust standard errors: moderator variables, only the firm’s power over its customers
Srinivasan and Ramani 119

Table 4. Marketing Department Power and Myopic Management.

(1) (2) (3) (4)

Myopic Marketing Myopic Revenue Myopic Marketing Myopic Revenue


Spending Management Spending Management

Marketing department power  Marketing CEO (H1a–b) .555 (.277)** .499 (.232)**
Marketing department power  Power over customers(H2a–b) .384 (.171)** .305 (.144)**
Marketing department power  Analyst coverage (H3a–b) .252 (.127)** .003 (.116)
Marketing department power  Institutional stock ownership .276 (.428) .297 (.425)
(H4a–b)
Main Effects
Marketing department power .233 (.590) 1.042 (.600)* .917 (.721) .566 (.669)
Marketing CEO .095 (.159) .107 (.148) 1.278 (3.335) 3.983 (3.121)
Power over customers .127 (.174) .147 (.143) 5.240 (2.552)** 2.501 (1.954)
Analyst coverage .185 (.162) .504 (.141)*** .301 (1.123) .950 (1.013)
Institutional stock ownership .938 (.450)** .974 (.411)** 2.080 (13.083) .136 (11.939)
Controls
Firm size .510 (.151)*** .584 (.126)*** .272 (.465) .171 (.376)
Firm profit .655 (.578) .910 (.449)** 1.125 (2.068) 1.944 (1.738)
Firm revenue growth .259 (.192) .215 (.179) .207 (.243) .241 (.230)
Just beat earnings .259 (.119)** .110 (.090) .320 (.143)** .055 (.112)
Auditor quality .763 (.233)*** .193 (.178) .956 (.369)** .088 (.295)
Operations CEO .306 (.182)* .052 (.146) .099 (.307) .047 (.287)
Engineering CEO .095 (.200) .282 (.183) .152 (.460) .720 (.438)
Other CEO .006 (.186) .013 (.163) .109 (.408) .380 (.383)
CEO option pay .444 (.279) .191 (.236) .402 (.357) .132 (.327)
CEO compensation .563 (.529) .477 (.408) .456 (.767) .266 (.643)
Operations department power .015 (.071) .051 (.054) .053 (.079) .039 (.060)
Engineering department power .114 (.074) .076 (.063) .075 (.085) .038 (.074)
Other department power .024 (.120) .076 (.115) .041 (.159) .072 (.155)
Marketing option pay 1.610 (2.179) .826 (1.880) 2.447 (3.147) 3.384 (2.692)
Finance option pay .417 (1.408) 2.652 (1.235)** .325 (1.529) 1.836 (1.428)
Operations option pay 1.167 (2.323) .893 (1.876) .612 (2.803) 1.574 (2.412)
Engineering option pay 2.053 (2.278) 3.107 (2.010) 1.441 (3.759) 4.715 (3.259)
Residuals from First Stage
Marketing department power .108 (.588) 1.036 (.599)* .029 (.594) .974 (.590)*
Marketing CEO .893 (3.314) 3.626 (3.121)
Power over customers 5.359 (2.550)** 2.548 (1.952)
Analyst coverage .633 (1.163) 1.487 (1.020)
Institutional stock ownership .971 (13.109) .991 (11.952)
Firm fixed effects Yes Yes Yes Yes
Year fixed effects Yes Yes Yes Yes
Observations 5,907 5,907 5,907 5,907
Number of firms 781 781 781 781
LR chi-square 730.88 126.07 753.26 142.41
Prob > chi-square .000 .000 .000 .000
*p < .10.
**p < .05.
***p < .01.
Notes: Unstandardized parameter estimates and robust standard errors in parentheses.

decreases the likelihood of myopic marketing spending (b ¼ a marketing CEO, increasing marketing department power
5.240, p < .05), which suggests that powerful marketing decreases the likelihood of myopic revenue management (b
departments are responsible custodians of customer relation- ¼ .499, p < .05). As hypothesized in H2b, when the firm has
ships and do not engage in myopic management when they power over its customers, increasing marketing department
have power over their customers. power decreases the likelihood of myopic revenue manage-
In Column 4 of Table 4, we present the results for the ment (b ¼ .305, p < .05). However, the results do not support
hypothesized model of myopic revenue management. Again, the predictions of H3b and H4b, respectively, that increasing
the LR chi-square statistic improves (LR chi-square ¼ 142.41, marketing department power decreases the likelihood of myo-
p < .01) from the model with only the main effects (LR chi- pic revenue management as either analyst coverage (b ¼
square ¼ 126.07, p < .01). In support of H1b, when the firm has .003, n.s.) or institutional stock ownership (b ¼ .297, n.s.)
120 Journal of Marketing 83(3)

Table 5. Falsification Checks for Measure of Marketing Department Power.

Absolute Marketing Department


Power CMO Presence

(1) (2) (1) (2)

Myopic Marketing Myopic Revenue Myopic Marketing Myopic Revenue


Spending Management Spending Management

Marketing department power  Marketing CEO (H1a–b) .038 (.016)** .024 (.014)*
Marketing department power  Power over customers (H2a–b) .012 (.014) .013 (.012)
Marketing department power  Analyst coverage (H3a–b) .007 (.009) .010 (.009)
Marketing department power  Institutional stock ownership .016 (.034) .037 (.030)
(H4a–b)
CMO presence  Marketing CEO 1.065 (.610)* .685 (.649)
CMO presence  Power over customers .794 (.493) .605 (.486)
CMO presence  Analyst coverage .248 (.372) .353 (.319)
CMO presence  Institutional stock ownership .111 (1.501) .242 (1.367)
Firm fixed effects Yes Yes Yes Yes
Year fixed effects Yes Yes Yes Yes
Observations 5,944 5,944 5,944 5,944
Number of firms 787 787 787 787
LR chi-square 753.42 138.14 752.6 131.73
Prob > chi-square .000 .000 .000 .000
*p < .10.
**p < .05.
***p < .01.
Notes: Unstandardized parameter estimates and robust standard errors in parentheses. The models include variables of the main effects, control variables, and the
errors from the control function estimation, as in Table 4.

increases.2 Next, we next report additional analyses that exam- Sampling variations. In results not reported here (available upon
ine the robustness of the results. request from the authors), the estimation results support H1–
H3a in a sample with the subset of firms for which advertising
and R&D spending data are reported. Also in results not
reported here, we estimate the model for hypothesis testing
Robustness Checks on a sample of only B2B firms (Srinivasan, Lilien, and Sridhar
Measure of marketing department power. We first examine 2011). Consistent with the results in Columns 3 and 4 of Table
whether the firm’s absolute marketing department power, 4, the results support H1–H3a. Next, we estimate the model
without regard to finance department power, affects its myo- using a sample that includes retail firms. The results support
pic marketing spending and myopic revenue management. H1 and H2 but do not support H3a. Finally, we report results
We reestimate the models using the absolute, rather than rela- using a sample excluding observations from 2008 (during the
tive (to finance), measure of marketing department power in a Great Recession). Again, consistent with results reported in
firm. The results reported in Columns 1 and 2 of Table 5 Table 4, the results support H1–H3a. Overall, the results are
support only H1. robust and support the hypotheses.
We next examine whether the results hold with CMO pres-
ence in the firm (Nath and Mahajan 2008) instead of marketing
General Discussion
department power in the model. We measure CMO presence in
a firm as 1 if at least one marketing member is on the firm’s
TMT that year, and 0 otherwise. We note that the correlation Myopic practices can occur at all levels of the organizations—at
between marketing department power and the presence of a the very top, where resource allocation and investment decisions
are made, and at the very end of the channel, where consumer
CMO is low (r ¼ .190, p < .01). We report these results using
interactions occur. (Mizik 2010, p. 596)
the CMO instead of marketing department power in Columns 3
and 4 of Table 5, which do not replicate the results in Table 4.
Myopic management occurs frequently in business practice,
negatively affects firm performance, and sometimes may be in
violation of GAAP rules. Yet prior research has overlooked the
2
Following the suggestion of an anonymous reviewer, we examined and found organizational leadership drivers of myopic management and,
that the tests of the hypotheses are robust to the exclusion of profit and revenue specifically, the role of senior marketing leadership, the focus
growth as control variables in the regression models. of this work. We conclude with a discussion of the article’s
Srinivasan and Ramani 121

theoretical contributions, managerial implications, and oppor- Table 6. Effect of Marketing Department Power on Myopic
tunities for future research. Marketing Behaviors.

Percentage Change
Theoretical Contributions Drivers of Myopic Management in Probability

First, our finding that powerful marketing departments are Marketing CEO ! Myopic marketing spending 7.13%
effective in preventing myopic management is consistent with Marketing CEO ! Myopic revenue management 8.64%
Power over customers ! Myopic marketing 5.50%
Ahearne et al. (2016), who find that sales managers are respon- spending
sible in protecting customer accounts. Taken together, these Power over customers ! Myopic revenue 6.03%
findings identify myopic management as a mechanism by management
which powerful marketing leadership can improve firm Analyst coverage ! Myopic marketing spending 3.94%
performance.
Notes: We compute the decrease in probability of myopic marketing spending
In a review article, Moorman and Day (2016, p. 16) argue and myopic revenue management for a unit increase in each variable, at the
that while there is agreement that a strong marketing function mean value of all other variables.
contributes to firm value, it would be useful to “offer a deeper
analysis of how the aforementioned mechanisms [i.e., market-
ing departments] interrelate to influence firm perfor- that this may be because marketing departments are unable to
mance. . . . Such an analysis could help marketing departments advocate to institutional investors, who primarily liaise with
identify the most promising ways to contribute to firms.” Our CFOs and CEOs (Bushee 1998).
research addresses their call for research and identifies contin- Fifth, the incidence of myopic revenue management in our
gencies by which marketing department power can improve firm sample (34%) is higher than myopic marketing spending
performance by preventing myopic management. (15%), suggesting its widespread prevalence in practice. How-
Second, our findings on the contingent ability of marketing ever, much previous research has focused on myopic marketing
department power to prevent myopic management highlights spending. Against this background, our study is the first large-
the top-down effect of marketing leadership on the firms’ scale simultaneous investigation of myopic marketing spend-
TMTs in improving firm performance. This finding, which ing and myopic revenue management, providing a complete
highlights the importance of marketing leadership in corporate picture of the drivers of firms’ myopic management practices.
governance, is consistent with recent developments on the role Finally, by providing evidence on the leadership drivers of
of marketing-experienced board members (Whitler, Krause, myopic revenue management, we contribute to the literature on
and Lehmann 2018) and the presence of a customer on B2B the theory of myopic management (e.g., Chakravarty and Gre-
firms’ boards of directors (Bommaraju et al. 2019) in improv- wal 2011; Mizik 2010) which has hitherto primarily focused on
ing firm performance. Further research examining the effects the effects and drivers of myopic marketing spending, over-
of senior marketing leadership (TMTs, boards of directors, looking myopic revenue management, a source of risk expo-
CEOs) on other firm strategies and outcomes will be useful sure for firms and their managers.
extensions to this work.
Third, the lack of support for the main effect of marketing
department power, absolute marketing department power, and Managerial Implications
the presence of a CMO in the firm on preventing myopic man-
agement suggests that neither marketing department power nor We next examine the size of the effects of marketing depart-
CMO presence, by themselves, do not necessarily empower ment power on myopic management behaviors to assess the
marketing department’s voice in the firm with respect to pre- findings’ practical significance. Drawing on our parameter esti-
venting myopic management. There appear to be other factors mates (Table 4), we compute the decrease in the likelihood of
at play. We conjecture that this may be because myopic man- myopic marketing spending and myopic revenue management
agement directly affects firms’ financial performance, which is as marketing department power increases. These estimations
under the purview of the CEO and the finance department. (presented in Table 6) suggest that, when the firm has a mar-
Fourth, support for the negative interaction effects between keting CEO, a unit increase in marketing department power
increasing marketing department power and (1) a marketing decreases the likelihood of myopic marketing spending by
CEO, (2) the firm’s power over its customers, and (3) increas- 7.13% and decreases the likelihood of myopic revenue man-
ing analyst coverage indicate that internal and external enablers agement by 8.64%. Similarly, when the firm has power over its
of power can influence the power of subunits (marketing customers, a unit increase in marketing department power
department). These findings on the role of powerful marketing decreases the likelihood of myopic marketing spending by
departments extend the emergent literature on marketing lead- 5.50% and decreases the likelihood of myopic revenue man-
ership (Feng, Morgan, and Rego 2015; Germann, Ebbes, and agement by 6.03%. Finally, a unit increase in marketing depart-
Grewal 2015). The findings do not support an interaction effect ment power combined with a unit increase in analyst coverage
between marketing department power and institutional stock decreases the likelihood of myopic marketing spending by
ownership on preventing myopic management. We conjecture 3.94%.
122 Journal of Marketing 83(3)

This study’s findings generate actionable guidelines for insights on potential downsides of powerful marketing depart-
senior managers aiming to prevent myopic management. First, ments. Given the paucity of work on the organizational lead-
the findings that highlight that the responsible nature of pow- ership drivers of myopic management, we hypothesized
erful marketing departments may be useful to senior marketing similar effects of marketing department power on both myo-
executives in strengthening the case for providing marketing pic marketing spending and myopic revenue management.
managers a seat at the C-suite table. However, because myopic marketing spending and myopic
Second, the findings suggest that a marketing CEO, the revenue management are conceptually different, it would be
firm’s power over its customers, and high analyst coverage can useful to develop grounded theory (e.g., interviews of senior
enable powerful marketing departments to avoid myopic man- executives) followed by empirical testing of different drivers
agement. In doing so, senior marketing executives, whom some of myopic marketing spending and myopic revenue manage-
analysts (Schwarzbach 2017) consider profligate spenders, can ment. Moreover, in measuring the firm’s power over its cus-
actually help prevent myopic management. tomers, following empirical precedent in the literature (Boyd,
Third, these findings present guidance on TMT appoint- Chandy, and Cunha 2010), we used the inverse of having a
ments. Although TMT appointments are driven by corporate powerful customer. Future research using more fine-grained
governance considerations and not just by the need to prevent measures of the firm’s power over its customers would con-
myopic management, boards of directors can consider the ben- stitute a useful extension to this work.
efits of appointing powerful marketing executives on firms’ Second, a hybrid myopic management practice to increase
TMTs in helping prevent myopic management (under the con- sales in the current period (myopic revenue management) is to
tingencies in the supported interactions). offer price discounts/sales promotions (myopic marketing
Finally, myopic revenue management is in violation of spending) (Chapman and Steenburgh 2011). However, infor-
GAAP rules aimed to prevent managers from engaging in beha-
mation on product-level price discounts/sales promotion
viors that distort their firms’ fiscal health and mislead inves-
spending is not readily available in public databases. Future
tors. The SEC’s detection of trade stuffing by a firm results in
research combining surveys of senior managers on the drivers
significant financial and legal penalties for the firm and its
of myopic price discounts/sales promotion spending would be a
managers. Increasing the power of the marketing department
useful extension to this work.
when (1) there is a marketing CEO, (2) the firm has power over
Third, to test the hypotheses, we used secondary data that
its customers, and (3) there is high analyst coverage will pre-
precluded consideration of organizational factors (e.g., differ-
vent myopic management, reducing the firm’s risk exposure.
entiators vs. cost leaders). Future research relating firms’ mar-
keting strategy characteristics to myopic management, using
Limitations and Opportunities for Further Research primary data (including surveys of senior executives) and other
First, in this research on marketing leadership advocacy downstream outcomes (e.g., patents) would be beneficial.
against myopic management, we focused on the effects of In conclusion, this article provides insights on the organiza-
marketing department power in conjunction with other firm tional contingencies of when powerful marketing leadership
characteristics. Can marketing department advocacy increase can help prevent myopic management. In doing so, this
marketing spending to the point of diminishing returns and research highlights yet another mechanism—myopic manage-
result in more caution than warranted in revenue manage- ment prevention—by which marketing departments can
ment? Future research examining this issue would generate improve firm performance.

Appendix A

Table A1. Estimates from First Stage Control Function Regression.

Marketing Marketing Analyst Institutional Stock


Construct Department Power CEO Power over Customers Coverage Ownership

Industry average excluding focal firm .275 (.025)***a .077 (.019)*** .100 (.020)*** .159 (.014)*** .044 (.018)**
Controls
Firm size .076 (.016)*** .003 (.009) .026 (.009)*** .224 (.010)*** .026 (.004)***
Firm profit .091 (.067) .041 (.040) .069 (.039)* .407 (.042)*** .143 (.015)***
Firm revenue growth .035 (.027) .003 (.016) .009 (.016) .018 (.017) .012 (.006)**
Just beat earnings .026 (.015)* .001 (.009) .007 (.009) .018 (.009)* .006 (.003)
Auditor quality .045 (.035) .048 (.021)** .047 (.020)** .046 (.022)** .012 (.008)
Operations CEO .009 (.023) .075 (.014)*** .049 (.013)*** .023 (.014) .004 (.005)
Engineering CEO .012 (.025) .125 (.015)*** .012 (.015) .013 (.016) .005 (.006)
Other CEO .014 (.021) .110 (.013)*** .002 (.013) .016 (.014) .001 (.005)
(continued)
Srinivasan and Ramani 123

Table A1. (continued)

Marketing Marketing Analyst Institutional Stock


Construct Department Power CEO Power over Customers Coverage Ownership

CEO option pay .011 (.039) .023 (.024) .005 (.023) .020 (.025) .018 (.009)**
CEO compensation .050 (.065) .072 (.039)* .018 (.038) .047 (.041) .037 (.015)**
Operations department power .009 (.009) .001 (.005) .008 (.005) .003 (.006) .002 (.002)
Engineering department power .008 (.009) .008 (.006) .009 (.006) .005 (.006) .002 (.002)
Other department power .052 (.015)*** .031 (.009)*** .003 (.009) .021 (.010)** .000 (.003)
Marketing option pay 2.006 (.231)*** .583 (.140)*** .077 (.137) .138 (.146) .026 (.053)
Finance option pay 1.133 (.161)*** .034 (.098) .049 (.095) .492 (.102)*** .035 (.037)
Operations option pay .203 (.324) .434 (.196)** .168 (.192) .384 (.204)* .025 (.074)
Engineering option pay .033 (.331) .722 (.201)*** .218 (.196) .400 (.209)* .113 (.075)
Intercept 1.633 (.135)*** .469 (.081)*** .377 (.080)*** .249 (.090)*** .380 (.033)***
Firm fixed effects Yes Yes Yes Yes Yes
Year fixed effects Yes Yes Yes Yes Yes
Observations 6,962 6,996 6,996 6,996 6,996
Number of firms 1,081 1,083 1,083 1,083 1,083
F-statistic 21.72 7.64 4.67 47.05 53.75
Prob < F .000 .000 .000 .000 .000
Overall R-square .102 .022 .004 .533 .060

*p < .10.
**p < .05.
***p < .01.
Notes: Unstandardized parameter estimates and standard errors in parentheses.

Acknowledgments Stock and Consumer Markets,” Journal of Marketing, 82 (2),


The authors thank Kersi Antia, Rafael Becerril Arreola, Gary L. 19–41.
Lilien, Manish Kacker, Leigh McAlister, Christophe Van den Bulte, Bommaraju, Raghu, Michael J. Ahearne, Ryan Krause, and Seshadri
Chen Zhou, and participants at the University of Pittsburgh’s Sheth Tirunillai (2019), “Does a Customer on the Board of Directors
Winter Marketing Camp for useful feedback on the research. Affect Business-to-Business Firm Performance?” Journal of Mar-
keting, 83 (1), 8–23.
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The author(s) declared no potential conflicts of interest with respect to Myopic R&D Investment Behavior,” Accounting Review, 73 (3),
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The author(s) received no financial support for the research, author- Management Science, 57 (9), 1594–609.
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