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Objective
The purpose of this product demo script is to provide a comprehensive review of the features and
functions available in iSupplier Portal for R12.
What's New?
You will need to make sure your PO (via core apps, in the Terms form) has
the field “Pay On” value is blank; or value is “No” (if PO is create via
PBWC).
The following enhancements are included in R12 and are noted in the demo script.
Multi-Order Change Request: With Release 12.0, change order has been extended to
enable suppliers to acknowledge or process changes across multiple orders
simultaneously.
Tolerance-based Auto-Approval of Supplier Change Requests: Release 12.0 allows
buyers to filter out minor supplier change requests by having them automatically
approved by the system. In previous releases, change requests initiated by the supplier
are routed to the buyer for approval.
NOTE:
Demo flow for Supplier Registration, Supplier Profile Management and Buyer
Administration of Supplier Users are covered in separate demo scripts.
Also the new integration to Complex Contract Payments is covered in the Services
Procurement - Complex Services demo scripts.
Pitfalls
N/A
Assumptions
This script is not a set business flow. You can choose to demo only specific functions
depending on the needs of your customer. So please review all the functions and be
aware of what ones are applicable to the customer before showing them in a demo.
Many functions are manufacturing based and would be used only for direct
materials.
This script can be used with any supplier user, but the seeded data and transactions
available in each sub-tab query may be different or missing. This script uses
"industrial" as the supplier user since it has past transactions and data related to
most "direct material only" sub-tabs.
Related Documents
N/A
Begin Demo
The iSP home page is displayed for supplier Industrial Dressler. Discuss the layout of the
page. The top tabs (Orders, Shipment, Planning, Account, and Product) can be used to drill
down into sub-tabs for specific functions. The workflow Notifications are listed at top.
Below that is Orders at a Glance. Along the bottom is Shipments at a Glance.
(T) Click on the Orders tab. The default sub-tab is Purchase Orders.
The Purchase Orders sub-tab opens with a list of the last 25 POs. Here’s where a
supplier sees their list of POs and they can view them, acknowledge them and/or
request reschedule them. They see complete view of the PO, including attachments.
As a supplier, you can use the Advanced Search feature (which is used in multiple
screens) to accurately pinpoint the documents you are looking for. In allows you to use
multiple search criteria, for example, in this Purchase Order view, you could use
advanced search to find all blanket agreements issued in the last 3 months.
List of PO’s for the supplier appear in table form along with button for 'Acknowledge' at
top right of screen.
Only PO’s that specifically have the 'Acceptance' box checked in the Terms form of the
PO itself (core apps) can be Acknowledged in iSP. You CANNOT acknowledge PO’s
unless it says 'Requires Acknowledgement'.
Select the PO you created in Pre-Demo steps by clicking on the PO # next to it.
PO Details are shown along with multiple action buttons along top and bottom of page.
The PO opens in a PDF format where you can easily view the PO details and also print.
4. Acknowledge PO.
At this time, you will only Acknowledge the order by accepting entire order. You will
not make any changes to PO details.
Confirmation page is returned stating that Purchase Order #### has been
Acknowledged.
You are returned to Purchase Orders sub-tab page. Note the status for PO now says
Accepted.
OPTIONAL: You can logout as supplier user, then log in as mfg/welcome and view the
workflow notifications to see the following: "Standard Purchase Order ####, 0 has
been ACCEPTED by Industrial Dressler" to verify the acceptance of PO.
Log in as your user with purchasing responsibility (ex MFG / welcome). Choose the
purchasing responsibility (ex. Purchasing, Vision Operations (USA))
The submenu has the following which you can open and update values as needed for
your demo: Change Order, Requestor Change Order, Supplier Change Order,
Acceptance of Agreement Changes.
This is a feature from 11.5.9 that allows the supplier to request that a PO be cancelled.
You will NOT cancel the PO that was created in Pre-Demo Steps, but can click on
the button to view the process. This entire step is to show how to cancel a PO. Skip
this section if you do not plan to cancel any PO.
PO details page appears with actions field LOV at top and bottom of screen.
Get Cancellation Request for Purchase Order xxxx has been submitted for approval.
Message.
You are returned to Purchase Orders sub-tab page. Note the status for PO now says
PENDING for cancellation status.
Log in as Buyer
Field Vision Operations Vision Health Services
Username / password mfg / welcome Jbaker / welcome
Responsibility Workflow Workflow
List of Notifications appears. Click on Sent column twice to order notifications by date.
Select the workflow notification that shows the "Change requests from Industrial
Dressler for PO ####...."
(B) Accept
Returned to worklist.
Go to Orders tab
PO Details form appears with a various fields available for update along two lines.
(I) Click + Arrow icon next to each item line to see the shipments for each line.
(I) Scroll browser window to right. For the Line 1, under the Split column, click the
split icon so two lines appear for the item details.
Enter the following data or what ever changes you think will fit customer demo:
Field Value
LINE 1
Supplier Item ID1000
Price 4.25 (original price was 4)
Reason Our cost has increased.
LINE 1 SHIPMENT 1
Quantity Ordered 25 (original was 50)
Promised Date Use calendar icon to choose Current date + 4
days
Reason Sorry, this will be a few days late.
Action Change
LINE 1 SHIPMENT 2
Quantity Ordered 25
Promised Date Accept original Promise date.
Reason This shipment will be on time.
(B) Submit
Get confirmation message: Change Request for Purchase Order #### has been submitted for
approval
At this point the PO status has been changed from 'Approved' to 'Supplier Change
Pending'
Log in as Buyer
Field Vision Operations Vision Health Services
Username / password mfg / welcome Jbaker / welcome
Responsibility Manufacturing and Distribution Materials Manager, Vision Health
Manager Services
(N) Purchasing > Purchase Orders > Pending Purchase Order Change
Table shows list of POs that has a pending change that requires acceptance or rejection.
(B) Select radio button next to PO and click (B) Respond to Change
Details of PO change appear. You can choose to accept/reject each individual change or
the whole order. In this case, we will accept all changes.
(B) Submit
Get confirmation " Your response to changes in Order #### has been accepted. We will
notify the supplier/contact name of your response."
At this point the PO status has changed back to “Approved”. If you accept the changes,
the Promise Date in the PO gets updated. If you reject the changes, the Promise Date
remains the same. In addition the Order date changes to the current date.
NEW in R12 is the ability for supplier to use advanced search capabilities to find shipments
from multiple orders that share common attributes such as item number, promised date range
and more. Acknowledgements, changes, and cancellations can then be initiated for the entire
search selection.
Field Vision Operations Vision Health Services
Username / password industrial / welcome Hc5@medline.com /
welcome
Responsibility iSupplier Portal Full Access iSupplier Portal, Vision
Health Services
Change VIEW to “All Shipments” or use ADVANCED SEARCH button to fine multiple
orders that share some attribute.
From the resulting table of orders, the supplier can makes changes across all the
purchase orders, then click (B) Apply.
As required for your demo, you may need to create multiple PO’s so that you can search
on them to showcase this specific feature. This feature will address issues in previous
releases where only changes could be made at the line level and not across the PO
header level.
(ST) Click on the Work Orders sub-tab under the Orders tab.
This allows the supplier to view outside processing POs, which shows details of job
schedules and related info (quality). There may not be any seeded data for this sub-tab.
This is a dedicated screen for blanket agreements or contracts and its corresponding
releases. The supplier can see all price info.
(ST) Click on the Purchase History sub-tab under the Orders tab.
This allows the supplier to view an audit trail of all revisions for a PO. They can
compare the latest PO to prior revisions. Supplier can view the changes that have
occurred between the current revision and the original PO, or between current and
previous and across all revisions.
You will see the PO was revised due to Reschedule of the Promise Date.
Please refer to the “Services Procurement - Complex Services…” demo flows and
scripts for details on this NEW R12 feature.
DO NOT click on the RFQ sub-tab as no data exist and RFQs are be covered under
Oracle Sourcing demo flows
DO NOT click on the Deliverables sub-tab as not data exist for this supplier.
Deliverables feature is specific to Procurement Contracts demo flow and is covered in
demo script "Procurement Contracts - Contracts in Purchasing and iSupplier
Portal"
DO NOT click on the Timecard sub-tab as no data exist for this supplier. Timecard
feature is specific to Services Procurement demo flow and is covered in demo script
"Services Procurement - Temporary Labor Support (Rate Based)"
This will display a list of purchase orders that are due for shipment to the buyer.
OPTIONAL: You can also make use of the EXPORT button to export this list as an
excel file to your computer. The EXPORT feature is available in other areas of iSP.
(ST) Click on the Shipment Notice sub-tab under the Shipment tab.
See a menu of 4 links: Create Advance Shipment Notices, Create Advance Shipment
Billing Notices, Upload Advance Shipment Billing Notices, View/Cancel Advance
Shipment Billing Notices.
The ASN details are shown under two sub-tabs (Shipment Header and Shipment Lines).
Verify the Shipment Lines information and optionally enter in Packing Ship, Container,
etc details as required by customer.
NOTE: There is an icon for LPN/Lot/Serial entry. LPN was specifically designed for
Receiving Open Interface (ROI) and the LPN number will NOT be visible in core
Purchasing. So it is highly recommended to skip this option. Also, Lot/Serial entry for
ASN does not work in core Purchasing receiving.
Fill in other optional fields as required for demo. Some of these fields may be important
to your customer and their business process. Explain each field as necessary.
(B) Submit
Confirmation is returned stating that 'Your Advance Shipment Notice ##### Has Been
Sent'.
ASBN is only possible if the supplier site is NOT set to "Pay on Receipt". Since all
IP supplier sites are set to Pay on Receipt (so an invoice is created via ERS), you
will need to update the supplier site to remove "Pay on Receipt" if you want to
create an ASBN. BE SURE TO SET THE SITE BACK TO "Pay on Receipt"
AFTER THE DEMO SO THE SUPPLIER WORKS ACCORDING TO
iProcurement DEMO SCRIPTS. The above set up is in the Supplier form in core
Purchasing. At the Site level, under the Purchasing sub-tab.
The ASBN link includes ASN, so you cannot create an ASN and ASBN for the same
PO. It is one or the other. If you created an ASN, then skip this section.
Shipments page defaults to those shipments due this week for list of PO’s. You can
change view so that all PO’s are shown.
Select the relevant PO by selecting the Radio Button next to the chosen PO.
The ASN details are shown under two sub-tabs (Shipment Header and Shipment Lines).
Field Value
Shipment Number Ex. ASBN-#### (#### is the number of your
PO)
Shipment Date <DD-Mon-YYYY>(must be current date or
earlier)
Expected Receipt Date <DD-Mon-YYYY>
Invoice Number Ex. ####-IndustDress
Invoice Date <DD-Mon-YYYY>
Invoice Amount Ex. $200
(B) Submit.
Confirmation is returned stating that 'Your Advance Shipment Billing Notice ########
Has Been Sent'
You will now see the shipment number under the 'Shipments At A Glance' region.
This feature is to address power users where multiple shipment lines can be entered into
a spreadsheet and loaded into iSP as opposed to having to manually enter in every
shipment line.
Please download template and unzip the file. There will be a template, sample file, and
instructions on how to complete this process. Please follow steps as listed in the
instruction document.
Menu is displayed.
For both ASN and ASBN, you have to log into core apps
Purchasing to run the "RECEIVING TRANSACTION
PROCESSOR" request for the ASN and ASBN status to
change from PENDING to COMPLETE so the buyer can see
them.
Submit the 'Receiving Transaction Processor' concurrent request.
Enter in operating unit to pop up message when submitting request. You can ignore the
Group ID field.
(N) Purchasing > Receiving > Manage Shipments. (Choose org M1)
Search either on the PO number or the shipment number to view the Shipment as created
in iSP.
(B) Find.
(T) From iSP Home Page, click on Shipments tab, then Shipment Notices sub-tab.
Select the Shipment number (only if the Shipment has not already been received by the
buyer).
Confirmation that Shipment Notice has been cancelled and a note that the buyer was
sent a notification.
The buyer would also need to submit the 'Receiving Transaction Processor' concurrent
request. The Status of the cancelled ASN or ASBN is not complete till this request is
run, similar to when the ASN or ASBN is created.
(B) Click the GO button to find all Shipment Schedules. (CURRENTLY NO DATA IN
ADS INSTANCES)
This is where a supplier can view the schedule of shipments that they’ve committed to
the buyer (not just in-transit shipments)
This is where a supplier can see the status of any receipt that has occurred, usually done
to check if a good has been received.
NEW in R12. If you click on a receipt number hyperlink to drill down to the receipt
details, you will notice new information in R12. This includes on-time performance
information, so that late, on-time and early shipments can be easily identified. In
addition, the receipt details page includes values for quantity/amounts received,
ordered, returned and rejected.
This is where a supplier can see the history of all returns the buyer has made against
goods shipped
(ST) Click on the Overdue Receipts sub-tab under the Shipment tab.
This is where the supplier can view all shipments that are currently past due.
(ST) Click on the On-Time Performance sub-tab under the Shipment tab.
(B) GO button to find all On-Time Performance (OPTIONAL: Modify search so the
Delivery Status field = LATE. That way you will see only Late shipments).
This is where the supplier can view delivery status (on-time, late or early) for each
shipment. It gives the supplier feedback on how well they are serving the buyer
This is where the supplier can view quality plans. The quality plans are the factors that
the buying company has established to determine the quality of the shipment (e.g, a
potato chip company might measure water content in incoming potato shipments). The
supplier can enter their results of QA inspections prior to shipment and they can see the
buyer’s results of the post-shipment inspections (if entered by buyer)
The details of the PO, and the associated Quality Plan (INDUSTRIAL DRESSLER
QUALITY) are displayed. From here you are able to view any previously entered data,
or add quality data.
Enter Test Results form is displayed. Here you detail the lines of data that will be
required to list the quality results.
(B) Continue
The associated Quality Collection Plan will be displayed with the specified number of
lines for the required data.
Enter Quality Data: Quantity (ex. 9); Drop Test PSI (ex. 20); Temp Range (ex. 90)
(B) Finish
Confirmation – The following note will be displayed: You have successfully added data
to this quality plan. A notification has been sent to the buyer CBAKER .
You have now easily submitted the required quality data, and a notification has been
sent to the appropriate individual.
31. Buyer review of notification and Quality results. Log into Core Apps (as Buyer) as
mfg/welcome: Manufacturing and Distribution Manager
Field Vision Operations Vision Health Services
Menu is displayed.
The notification is displayed, alerting all that the results have been submitted, and need to be
imported.
(N) Quality > Import > Launch Manager (If required, choose org M1 in the pop up
window).
(B) OK
(B) SUBMIT
(N) Quality > Results > Inquiries > View Quality Results
Select the appropriate plan from the LOV. (INDUSTRIAL DRESSLER QUALITY)
(B) OK
VMI is covered in separate Demo Scripts for Collaborative Planning. These scripts are
listed under Product " SC - Collaborative Planning".
The supplier can see the forecast plans for their items…these are the buyer’s forecast of
their planned consumption. This is a supplier’s view of Supplier Scheduling.
(I) Click on sheet icon under the Summarize View column at far right.
This shows supplier a summarized view of all items and their associated forecasts.
OPTIONAL: You can click on the Schedule plan number links then on an Item link to
see the bucketed forecast.
The Submit Invoices page appears. This is where a supplier can create an invoice.
As most suppliers in the ADS env are set up with ERS, an invoice will STILL be
created automatically for item received in IP regardless of an existing supplier invoice
that is created using this feature. This feature would be more applicable for suppliers of
Direct Materials where ERS may not be set up.
Create Invoice LOV field, choose “With a PO”, then click (B) Go
NEW in R12, you have the option to create an invoice with or without a PO. The ability
to create without a PO is new and will be covered in next section. For now, we will
create an invoice against an existing PO.
NOTE: Due to OA Framework, the Create Invoice feature will not work if the iSP
user is tied to multiple suppliers, sites, or contacts in the USER form / securing
attribute sub-tab. If that is the case, then you will not be able to find any PO's and
create an invoice. If you cannot find your PO, then please check the USER form to
verify there are no multiple supplier, sites, or contacts for the iSP user.
(B) Go
NOTE: You can choose to find your PO that was created in the Pre-Demo steps if you
DID NOT already create an invoice via ASBN.
(B) Submit
Review invoice details and add tax as needed for demo. NOTE: The requester must be
a valid person in system. You will get an error if the person is not valid.
(B) Submit
New in R12, you do NOT need to run request 'Payables Open Interface
Import' concurrent request.
37. Approve Invoice for “Without a PO” invoice option
SPECIFIC TO non-PO invoices that are created in iSP, the invoice will require
approval. Based on the ADS workflow and AME Rules, a notification will go to the
manager of the “Requester” that was entered on the invoice in iSP. In this
case the requester is Pat Stock, so the manager is Casey Brown. So you need to log in
as CBROWN to approve the invoice.
(N) Notifications
Open Notification “Invoice ##### from Industrial Dressler requires your approval”
(B) Approve
Logout as manager
(B) Find.
Invoice form is opened displaying the Invoice created in iSP. Notice the Approval
status is “Workflow Approved”
This demonstrates the Create Invoice integration with Accounts Payables. You can
continue with the steps below to show the payables processing side of the invoice or
stop here.
(ST) Lines
Notice there is no distribution account that comes over from iSP since the supplier
would NOT know what account to enter in for the invoice. So as the buyer, you will
need to enter in a valid account.
Use LOV for Distribution Account field to enter in any valid alias (ex. cash) and any
valid account field (ex. 01-110-1110-0000-000)
(B) Save
(B) Actions
Invoices are sorted by invoice date. This is where a supplier can monitor the status of
their invoices. They can view payment status or the hold status for a given invoice.
Make note of the "On Hold Status" column. If there were any invoices on-hold, there
would be link where you could drill down into the details of the hold.
Payments are sorted by Payment date. This is where they can see the payment history.
Here the supplier can get a summarized view of all the transactions (PO, receipts,
invoices, payments, etc.) for a given supplier item
For the item description "LCD Display", click on the ORDERS button to see the PO that
you created.
Here supplier can view and modify parameters that affect item ordering. For instance,
they can modify the item lead time, minimum order quantity, etc.
This is where the supplier can view and modify their capacity to deliver an item. They
can specify their capacity for a range of dates (e.g, in January, I can deliver 500, in
February ,I can deliver 600, etc.)
NEW in R12. By integrating with Oracle Daily Business Intelligence, iSupplier Portal
allows a buying organization to view and share with supplier’s quantitative measures of
supplier performance. Buyers and suppliers are able to examine and track the results to
provide feedback for continuous improvement.
This feature provides a one-stop location for relevant and reliable supplier performance
information and a complete view from aggregated data to granular details on Key
Performance Indicators (KPIs). Both the supplier and the buyer are able to perform
comparison across supplier sites, trend data over various time periods and collect results by
time period. The flexibility built into the tool allows the buyer to tailor the KPIs in Oracle
Daily Business Intelligence for each supplier and supplier site. Additionally, this new
feature enables the buyer to focus his or her efforts on managing and selectively scoring
performance of the most strategic suppliers.
Note the attribute fields that can be updated to show data: As of Date, Period, Compare to,
Supplier, Currency.
There are various KPIs and report which the supplier can drill down into.
For the ADS demo env, richer supplier data can be found using the following users and date
parameters:
The data appears for all sites for that supplier. For example if you drill down into KPI “PO
Purchases Amounts”, the field Operating Units defaults to “All”. You can drill down to
Supplier hyperlink to view break down of purchases by sites, or update the Operating Unit
field to view data only for a specific operating unit.
Buyer can also access this new DBI page and view information by supplier.
If you have added custom data for a specific supplier or your own custom supplier, you will
need to run the following to update the data in the Intelligence tab DBI page.
NOTE: The Admin tab allows the supplier user to update their profile, address, and
attributes. This tab is covered in Demo Docs script: "iSupplier Portal - Supplier Profile
Management".
END OF DEMO. Again, you do not need to show all tabs and sub-tabs within
iSupplier Portal. Each section can be shown separately depending on the business
needs of the customer.
End of activity.
Demo Support
Please see http://adsweb.oracleads.com > (M) Support > Procedures, for current information
regarding demonstration support.