Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
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Customer Concern: High Ping
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1) Account status: Active
2) Issues faced on game: <game names>/ALL
3) Time at which issue is faced: MORNING/EVENING/ALL
4) Customer link Status: X
5) Link was choking: YES/NO
6) Optical Powers: X
7) BERs Status: X
8) Issues faced on Devices: SINGLE/MULTIPLE
9) N-Doctor speed test results: X
10) Customer was asked to share the N-Doctor all tests results: YES/NO
11) Least Congested Channel Selected during N-Doc App: X
12) WiFi channel Width changed to 20 MHz in case of 2.4 GHz: YES/NO
Further troubleshooting
Further troubleshooting