Objectives Measurement Criteria Appraisee's Comments

Project Delivery a. Completeness of Deliverables a. Not only completed all the deliverables on ti
me but extended normal working hours whenev
b. Timeliness of Deliverables - N er needed to fulfil project requirements as a par
o schedule deviation t of MART - CMT team and EG team thereafter.

c. Quality of code b. Took over from a senior resource in EG Suppo

rt Team and scaled up as self-sufficient and conf
d. Problem solving - understand ident in problem solving and solution implemen
the problem and implement solu tation.
tions under guidance
c. 100% adherence to SLA norms and reporting
e. Contribution to Unit test cases of issues and leaves.
/check-list preparation
d. Participation in consolidation of Weekly statu
f. Timely reporting of issues and l s reports, Service delivery reports and Account p
eaves to project lead / PM rogress reports. Ensured that all the reports and
completed before time.
g. SLA adherence as per project
norm

Objectives Measurement Criteria Appraisee's Comments

Customer satisfac a. Help the team to Timely Resp a. Stepped into the role as ESB resources, but as
tion onse to customer requests - Prov the role demanded and as per customer reques
ide necessary inputs on time. ts, undertook SAP responsibilities as well.

b. Appropriate, timely, unambig b. Conveyed all my views in as formal and as un

uous communication ambiguous manner as possible.

Objectives Measurement Criteria Appraisee's Comments

Quality and Proce a. Compliance to the processes a a. 100% adherence to all the compliances and pr
ss nd standards ocesses as laid in the SLA.

b. Quality of Documentation b. Documented and maintained CMT Support d

oc which serves as a reference guide in Custome
c. Completing timesheet on time r SharePoint portal.

c. Filled up and completed Wipro timesheet on t

ime without any deviation.

Objectives Measurement Criteria Appraisee's Comments

Competency/ Self a. Build expertise in identified te a. As the role demanded learned multiple techn
Development chnology ologies. Started from SQL Server and Sagent ETL
tool in MART CMT. As a member of EG Team, le
b. New areas / tools / techniques arnt SAP RT, VB, as well as scripting in testing au
learnt tomation tool (QTP). Learned Microsoft SharePo
int portal for Yell’s KNet portal implementation.
c. Trainings Attended - All Mand
atory and Project specific trainin b. Designed and implemented a QTP script to eli
gs minate the sanity checking efforts by almost 60
%. Received appreciation from the client for the
d. Certifications acquired & Cont same.
ribution of utilities/tools/acceler
ators /project learning into KNET c. Submitted a white paper on ‘Winning in a Digi
tal’ world for GMT-Tech ConneXion 2012, the on
ly entry in the competition from a WASEian.

d. Designed and maintained Yell Group's portal i

n Wipro K-Net.

b. Attended week long training on Informatica (

Business Intelligence -ETL tool). Completed all m
andatory assessments along with MS 101 for ma
naged services.

Objectives Measurement Criteria Appraisee's Comments

Team work and co a. Participation in team activities a. Enthusiastically participated in all the team ac
mmunication & initiatives tivities and celebration to inculcate team bondin
g.
b. Effective Communication with
in the team b. Provided technical guidance to junior team m
embers and shared work load when required.

b. Effectively communicated all my views in a un

ambiguous manner.

d. Flexibly worked in different time zones.

Objectives Measurement Criteria Appraisee's Comments

ILP Objective View ILP Transcript Completed successfully.
ILP Completion Status 100%
Significant Achievements
Appraisee's Comments
a. Successfully transitioned from MART CMT team to EG Support to take over from a senior
resource and scaled up confident.
b. Initiated, designed and implemented Automated Sanity checking, reducing almost 60% manual
efforts. Learnt QTP and VB scripting for this, which were complete alien for me.
c. Designed Yell Group's KNet portal in Wipro KM, currently SPOC for the same.
D. Brought in place a systematic approach to track tickets, incidents status from various teams
helping in timely consolidation stats for various reports like WSR and APR.
e. Learned multiple technologies and tools like SQL Server, Sagent Automation, QTP, SAP RT tool,
Remedy for ticket tracking.
f. Submitted White paper on ‘Winning in a Digital World’ in GMT level white paper presentation
competition.