Project Quality Plan - 039700 REV D ONLY (5868)

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NEW PUMP STATION PS 56A AND FORCE

MAIN TO SWTP-9 - JUBAIL
DOC. No. MACO-QP-039700-001 REV. 04
SECTION 1: PURPOSE and SCOPE
1.1 Purpose
This Quality Plan adopts the ISO 9001:2015 - Quality Management

System Requirement, RC Guidelines Section 01450 - Construction Quality
Control and MPRG-1-PQ-001 Guidelines for Contractor’s Project Quality
Plan (PQP).
The Top Management of Al Manar Arabian Trading and Contracting

(MACO) is committed to establish, document, implement, maintain and
continual improvement of this Quality Plan in accordance with the ISO
9001:2015 - Quality Management System Requirement, RC Guidelines
Section 01450 - Construction Quality Control and MPRG-1-PQ-001
Guidelines for Contractor’s Project Quality Plan (PQP) requirements.
The purpose of this Quality Plan is to:
1. Identify the processes needed for the quality management system.

2. Determine the sequence and interaction of these processes.
3. Determine criteria and methods required to ensure the effective
operation and control of these processes.
4. Ensure the availability of information necessary to support the operation
and monitoring of these processes.
5. Measure, monitor and analyze these processes, and implement action
necessary to achieve planned results and continual improvement.
1.2 Scope
This Quality Plan specifies requirements for a quality management system

to be applied to this project.
Al Manar Arabian Trading and Contracting (MACO) is committed to:
a) demonstrate its ability to consistently provide products and services that

meet customer and applicable regulatory requirements (ISO 9001:2015
and RC Guidelines Section 01450 Construction Quality Control
requirements).
b) enhance customer satisfaction through the effective application of the
system, including processes for improvement of the system and the
assurance of conformity to customer and ISO 9001:2015 - Quality
Management System Requirement and RC Guidelines Section 01450 -
Construction Quality Control requirements.
PR No. 7200039700 Page 1 of 42 QA/QC Manual MACO-QP-039700-001

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SECTION 2: PROJECT SCOPE
MACO have full responsibility for the detailed engineering design, procurement
of necessary materials and equipment, fabrication, delivery, erection at site,
construction, cleaning and painting, inspection, testing and commissioning of the
complete system.
The purpose of the project is to construct a new Sanitary Wastewater (SWW)

Pump Station PS-56A with a total capacity of 100,000 m3/day (average), and a
force-main from PS-56A to Sanitary Wastewater Treatment Plant – 9 (SWTP-9).
This project will also construct part of the force-main from Jubail Town, starting
from JIC (Jubail Industrial City) boundary to PS-56A.
In the current project (phase – 1), only 3 pumps will be installed (2 Duty and 1
Stand-by). So, the capacity of the pump-station at the completion of phase – 1
will be more than 60,000m3/day (average). There will be provisions in the pump-
station / electrical room for the future phase – 2 project.
In the future phase – 2 of the project, 3 more pumps will be installed (2 Duty and
1 Stand-by). The capacity of the pump-station at the completion of phase – 2 will
be 100,000m3/day (average).
The design of the pump station is based on the combined phase-1 (this project
and phase-2 (future project) – mechanical, piping, civil, electrical,
instrumentation/communications requirements.
The SWW PS-56A will have a Pump-station building, SEC Interface building, an
Electrical/Control building, Diesel Generator building, Odor Control System,
Building Ventilation & Air Conditioning Systems, Fire Protection Systems.
SECTION 3: REFERENCES
The Works shall be carried out in accordance with the relevant Standards and
Codes. The Codes and Standards listed below shall be considered as an integral
part of the Scope of Work. Where discrepancy / inconsistency exists between
these Codes and Standards, Royal Commission Standards shall govern.
Discrepancy shall be brought to the attention of Marafiq/ILF Representative
prior to start of the activity. MACO shall ensure that the requirements of the
Standards are complied to, and that all applicable material and design
requirements, tests, inspections and other requirements are complied.
RC Guidelines Section 01450 - Construction Quality Control, Royal

Commission (RC) Design Criteria, RC Guideline Specifications, RC
Environmental Regulations (RCER-2015) are to be followed for the execution of
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the Project wherever applicable, unless otherwise specifically mentioned in the

Scope or Specifications.
Saudi Arabian Standards Organization (SASO) Standards
 RC Guidelines Section 01450 Construction Quality Control.
 MPRG-1-PQ-001 Guidelines for Contractor’s Project Quality Plan (PQP)
 ISO 9001:2015 Quality Management Systems-Requirements.
 ISO 9002 Control Processes
 NEC National Electrical Code
 NFPA National Fire Protection Association
 NEMA National Electrical Manufacturer’s Association
 Saudi Government Safety and Security Directives
 ASTM American Society for Testing & Materials
 ANSI American National Standards Institute
 ACI American Concrete Institute
 AISC American Institute of Steel Construction
 ASCE American Society of Civil Engineers
 UBC Uniform Building Code
 ASME American Society of Mechanical Engineers
 AISI American Iron and Steel Institute
 IEEE Institute of Electrical and Electronics Engineers
 UMC Uniform Mechanical Code
 UPC Uniform Plumbing Code
 OSHA Occupational Safety and Health Administration
 NACE National Association of Corrosion Engineers

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 HIS Hydraulic Institute Standards
 ASHRAE American Society of Heating, Refrigerating and Air

Conditioning Engineers
 AWWA American Water Works Association
SECTION 4: DEFINITIONS AND ABBREVIATIONS
4.1 Definitions
MARAFIQ: Power and Water Utility Company

(Company/Proponent/Customer/Client)
ILF Consulting PMC (Project Management Consultant)

Engineers:
MACO: Al Manar Trading and Contracting Co. (Contractor)
Appraisal: Assessment of a supplier’s capability of controlling quality,

carried out before placing orders.
Certification: The authoritative act of documenting compliance with

requirements.
Compliance: An indication or judgment that the product or services meets the

requirements of the relevant specification or regulation, also the state of
meeting the requirements.
Corrective Action: Action taken to eliminate the causes of an existing

nonconformity, defect or other undesirable situation in order to prevent
recurrence.
Documentation: Any recorded or pictorial information describing, defining,

procedures or results.
Defect: Non-fulfillment of an intended use or requirement.
Design Control: The verification that design criteria comply with specified
requirements; that design data and methods are valid for the range of
application; and that the completed design satisfies the design criteria.

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Design Review: A documented, comprehensive and systematic examination

of a design to evaluate its capability to fulfill the requirements for quality,
identify problems, if any, and propose the development of solutions.
Hold Point: Inspection or test may not proceed without the QA/QC
organization/and or client representative in attendance.
Improvement: Actions taken by MACO to increase the effectiveness and

efficiency of activities and processes in order to provide added benefits to both
MACO and its Sub-contractors.
Inspection: An activity such as measuring, examining, testing or gauging one

or more characteristics of an entity and comparing the results with specified
requirements in order to establish whether conformity is achieved for each
characteristic.
Non-conformity: Non-fulfillment of a specified requirement.
Pre-Commissioning: Testing of system components for continuity and

operability.
Procedure: A specified way to perform an activity.
Product: Result of activities or processes.
Quality: The totality of characteristics of an entity that bear on its ability to

satisfy stated and implied needs.
Quality Policy: The overall intentions and direction of an organization with

regard to quality, as formally expressed by top management.
Quality Management: All activities of the overall management function that

determine the quality policy, objectives and responsibilities, and implement
them by means of quality planning, quality control, quality assurance and
quality improvement with MACO’s Quality system.
Quality System: MACO’s organizational structure, procedures, processes and

resources needed to implement quality management. ((ISO 9001:2015 -
Quality Management System Requirement and RC Guidelines Section 01450 -
Construction Quality Control requirements).
Quality Control: MACO employs operational techniques and activities that

are used so that its operations and services conform to the quality requirements
as laid down in Marafiq/ILF documents.

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Quality Assurance: All the planned and systematic activities implemented

within MACO’s Quality Management System, and demonstrated as needed, to
provide adequate confidence that an entity will fulfill requirements for quality.
Quality Plan: A document specifying which procedures and associated

resources shall be applied by whom and when to a specific project, product,
process or contract (ISO 9001:2015 - Quality Management System
Requirement and RC Guidelines Section 01450 - Construction Quality Control
requirements).
Quality Audit: A systematic and independent examination to determine

whether quality activities and related results comply with planned
arrangements and whether these arrangements are implemented effectively and
are suitable to achieve objectives.
Repair: Action taken on a non-conforming product so that it will fulfill the

intended usage requirements although it may not conform to the originally
specified requirements.
Review: An independent assessment undertaken by an individual or group for

the area under review.
Rework: Action taken on a non-conforming product so that it will fulfill the

original requirement.
Safety-related: Pertaining to those items of plant, the satisfactory

performance of which is important to the prevention of consequences of such
accidents.
Specification: The document that prescribes in detail the requirements with

which the product or service has to comply.
Shall: “Shall” expresses a provision that is binding between two or more

parties.
Standard: A document approved by a generally recognized body which

results from the process of formulating and applying rules for an orderly
approach to a specific activity.
Service: The results generated, by activities at the interface between the

supplier and the customer and by the supplier internal activities, to meet
customer needs.
Service Delivery: Those supplier activities necessary to provide the service

according to the customer needs.

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Should: “Should” expresses a recommendation among other possibilities.
Supplier: Any individual or organization that furnishes items or services to a

procurement document.
Type Test: Test or series of tests directed towards approval of a design

conducted to determine that is capable of meeting the requirements of the
product specifications.
Will: “Will” expresses a declaration of purpose or intent by one party.
Witness Point: It defines a point that provides QA/QC organization with the
opportunity to attend the Inspection or Test, at their option.
4.2 Abbreviations
QA/QC Quality Assurance/Quality Control
ITP Inspection & Test Plan
QMS Quality Management System
ISO International Organization for Standardization
MACO-QMP MACO Quality Management Procedure
KPI Key Performance Indicator
PQI Project Quality Index

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SECTION 5: QUALITY POLICY

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SECTION 6: RESPONSIBILITIES (KEY PERSONNEL)
6.1 Responsibility and Authority

MACO project organization chart is attached with this Quality Plan. Project
Manager is responsible for maintaining the organization charts.
All QC personnel will functionally report to the QA/QC Manager.
While assigned to each project, quality personnel will be dedicated to the work
and perform no other function on any project.
MACO has assigned responsibilities and authority in the following manner.
• Project Manager
• Project QA/QC Manager
• Construction Manager
• Senior Project Quality Engineer
• Planning and Cost Control Engineer
• Procurement Supervisor
• Project Site Engineer
• Quality Control Inspectors
• Supervisor
• Document Controller
• Materials Controller
Project Manager
The Project Manager has overall authority and responsibility for all aspects of
the Project. His responsibilities include but are not limited to the following:
• Representation of MACO towards Marafiq/ILF for all matters relating

to this contract.
• Overall management of the project activities and control of the related
personnel.
• Approval of the Project Master Schedule and control of its fulfillment.
• Implementation of any step which may be required to prevent or
minimize delays, budget over-running, conditions adverse to quality
objectives.
• Approval of progress reports.
• Maintenance and coordination of contacts with the local authorities for
all matters related to the work execution.

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Project QA/QC Manager
The QA/QC Manager directs activities of the Project Quality Organization. His
responsibilities include but are not limited to:
• Preparation, review, updating and distribution of the Project Quality

Plan.
• Review and issue of Project Quality procedures, Inspection and Test
Plans and project quality forms.
• Review of quality documentation issued by MACO.
• Assignment of quality related tasks within the framework of the project.
• Review and approve of Inspection Reports and of related Non–
Conformance Reports. NCR’s shall be issued/raised by the QA/QC
Manager or his designated nominee.
• Evaluation of Suppliers/Sub-contractors’ Quality systems Verification,
by means of a planned Audit schedule that the established Quality
Program is being implemented by Subcontractors.
• Verification by means of a planned Audit schedule that the
requirements set in the Quality Plan is met.
• Coordination and supervision of activities relative to the collation of the
“Project Record Books”.
• Determining and reporting to the Project Management, the principal
causes of quality losses.
• Determining with the Project Manager where improvements are
required and where necessary, recommending corrective action.
Construction Manager
His responsibilities include but are not limited to:
• Schedule the project in logical steps and budget time required to meet
deadlines.
• Determine labor requirements and dispatch workers to construction
sites.
• Requisition of supplies and materials to complete the construction
project.
• Take actions to deal with the results of delays, bad weather, or
emergencies at construction site.

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Senior Project Quality Engineer
• Ensure that quality of the works being delivered by the project team is
in compliance with approved project quality plan, procedures, ITP’s
and specifications.
• Assist in developing the Project Quality Management system by
establishing procedures, plans and ITP’s as needed.
• Assumes the job of Acting QA/QC Manager in the absence of QA/QC
Manager.
• Monitor the day to day quality activities of the discipline quality
inspectors. Prepares the daily, weekly and monthly quality reports.
• Implement quality control functions for the project including planning
of quality control inspections as per the approved ITP’s.
Planning & Cost Control Engineer
• Responsible to control and monitor project total expenditure including

verifying and checking of invoices and claims from suppliers, vendors
and subcontractors.
• Monitor the status of all purchases invoicing and delivery up to the
closure of the project.
• Ensure that expenditures are kept within the project budget.
• Preparation & Submission of project schedules of various levels as per
client requirement
• Cost and resource loading in schedule program
• Prepare & update S-Curve
• Prepare and submit progress reports
• Prepare Manpower, Equipment histogram
• Prepare progress monitoring system
• Establish weightages for WBS & Activities for progress monitoring
• Time impact analysis & delay analysis
• Monitoring the progress & report potential impacts / delays
• Prepare internal progress reports
• Coordinate with sub-contractors for progress updates & reports

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Procurement Supervisor
• Evaluate all quotes and coordinate with vendors to provide required

component bids and analyze all vendor performances.
• Administer everyday activities of all purchasing activities.
• Evaluate all purchase orders and payment, perform and assist to
eliminate any discrepancy in same and prepare contract terms and
conditions.
Project Site Engineer
• Act as day-to-day managers on a construction site.

• Plan the work to be done and organize things so that deadlines are met.
• Act as the main source of technical advice for everyone working on it.
• Coordinate with the discipline engineers to resolve technical or any
other problems that crop up during the day-to-day construction works.
• Checking drawings and quantities and ensuring their implementation.
Quality Control Inspector
• Perform pro-active notifications and random site visits for the

construction operations to ensure that they meet quality requirements
(i.e. RC Guidelines Section 01450 Construction Quality Control, this
Quality Plan and Contract Documents).
• Give inputs to the quality engineering to prepare the report.
• To perform inspections according to the approved ITPs in presence of
MARAFIQ/ILF and the construction team.
Supervisor
• Monitor implementation and adequacy of the construction/installation

procedures established for the project.
• Receipt of all the technical documentation on site.
• Verify the progress of work and collect planning and reporting
documentation to be included in the overall progress report.
• Evaluate site changes and if acceptable obtain Marafiq’s approval.
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Document Controller
• Record and manage incoming and outgoing correspondence.

• Control the numbering, sorting, filing, storing and retrieval of both
electronic and hard copies of documents.
• Distribute documents in a “controlled” manner.
• Make sure to organize the correspondence archives.
Material Controller
• Examining goods for defects, storing, and keeping track of inbound and
outbound materials.
• Maintains detailed records specifying the shipment or receipt of
materials. Monitoring of careful segregation of quarantined material.
• Assuring the traceability of identified critical materials while materials
are in storage.
• The monitoring and recording of the condition and state of preservation
of materials released from storage for construction.
• To prepare the material issue notes to site as per project

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SECTION 7: ORGANIZATION
7.1 Provision of Resources

Project Manager is responsible to assess organizational and project needs
including oversight functions and develop resource requirements in order to
assure resources necessary to implement and improve the processes of the
QMS and address Marafiq’s satisfaction issues are provided in a timely
manner.
7.2 Human Resources
MACO will assign personnel to the project as specified in the Marafiq’s
quality documents and contract, that is competent on the basis of applicable
education, training, skills, and experience. All personnel assigned to this
project will meet the minimum qualifications and experience levels specified in
the Marafiq contract documents. Project Manager is responsible to review the
contract to determine any MARAFIQ/ILF requirement for competency level of
personnel assigned to this project and ensure that assignment of personnel
including subcontractors meet the requirements. Resumes of all key personnel
including sub-contractor key personnel will be submitted to Marafiq/ILF for
review and approval at least two weeks prior to the start of the work. All
procedures and personnel qualifications for special processes (such as Welding
procedure, Welder qualification, NDT procedures, Heat treatment procedures,
Pressure testing procedures) will be submitted 30 days prior to the start of
work.
MACO will provide on a monthly basis a listing of approved personnel
forecast to be mobilized in the next 60 days as well as a list of personnel to be
demobilized in the next 60 days.
MACO planned staffing levels will comply with MPRG-1-PQ-001 Marafiq
Guidelines for contractor’s PQP. Reduction from required level of quality
personnel will require Marafiq/ILF written approval.
Anticipated changes in personnel due to vacation, temporary assignments or
resignations will be advised to Marafiq/ILF at least 30 days in advance of the
scheduled absence. All other changes such as for illness and emergency leaves
will be advised on the same day.
7.3 Competence, Awareness, and Training
MACO has developed position descriptions for those personnel performing
activities affecting quality that identify competency requirements. Project
Manager maintains the latest issue of position descriptions.
Project Manager is responsible to identify training needs and assure training is
performed. Personnel lacking required competencies will receive training such
as formal, informal, or on-the-job training. MACO will provide training as
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deemed appropriate to satisfy competency needs or utilize external training

sources.
MACO will evaluate the effectiveness of the training through periodic internal
audits, review and analysis of employee generated errors, omissions, rework,
and non-conformities as per MACO-QMP-015 Control of Non-Conformance.
MACO employees and sub-contractors will be made aware of the project
quality requirements and how their work activities contribute to the
achievement of quality objectives.
MACO will maintain records of education, training skills, and experience for
personnel effecting quality. QA/QC Manager is responsible to ensure
appropriate record including records of training activities and subject matter of
the training are maintained.
All training programs shall be submitted to MARAFIQ/ILF for approval. Refer
to Attachment No. 6 – Training Program Schedule (Template)
7.4 Organization Charts

Please see attachment 1. Project Organization Chart (MACO-ORG-039700-
001) & Project Quality Organization Chart (MACO-ORG-039700-002).

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SECTION 8: QUALITY MANAGEMENT REQUIREMENTS
8.1 General Requirements

MACO has developed a quality system and implements quality procedures to
describe its standard operating practices that apply to this project. The quality
procedures index is included in this Quality Plan and cover the scope of works
of this project and shall be submitted to MARAFIQ/ILF for review and
approval.
In this project the subcontractors will perform work under their own Quality
Management System (QMS). QA/QC Manager will review the subcontractor
QMS Manual for conformance to the ISO 9001:2015 - Quality Management
System Requirement, RC Guidelines Section 01450 - Construction Quality
Control requirements, as it applies to the assigned scope of work. QA/QC
Manager will perform an evaluation (MACO-QMP-017 Internal Quality
Audits) of the subcontractor's implementation of their QMS Manual. These
evaluations shall be submitted to MARAFIQ/ILF for review. Reports of such
evaluations will be maintained by QA/QC Manager for the duration of the
project. Any noncompliance will be resolved to the satisfaction of MACO/
MARAFIQ/ILF and records maintained. MARAFIQ/ILF reserves the right to
see the subcontractors’ installations at any time. Approved MACO
Subcontractor Management Plan has to be followed.
8.2 Project Quality Plan

This Quality Plan identifies the scope of the Quality Management System, and
no exclusion to the requirements of ISO 9001:2015 - Quality Management
System and RC Guidelines Section 01450 - Construction Quality Control. It
includes procedures and documents covering work activities. It includes a
description of sequences and interactions of processes that fall under the scope
of the Quality Management System.
8.3 Documentation Requirements

MACO has established the following documentation for its quality
management system:
• Quality policy and quality objectives
• This Quality Plan
• Documented procedures (The procedures index have been attached.)
• Planning, operation, and process control documentation such as:

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 Inspection and Test Plans

 Work instructions
 Records of internal reviews
 Inspection and test reports
 Internal/external audit reports and corrective action
 Other documentation used to ensure effective planning
operation and control.
8.4 Control of Documents

The Quality Plan referenced procedures and Inspection & Test Plans are
controlled documents. QA/QC Manager is responsible to ensure the initial
issue and subsequent changes are acknowledged by those authorized to receive
the Quality Plan.
A documented procedure (MACO-QMP-004 Document and Data Control) has
been established to control documents required for the Quality Management
System. Project documents will be maintained at the project office of MACO.
Access to these files will be limited to Project Manager, QA/QC Manager,
Document Controller and associated QA personnel.
Project Manager is responsible to review all project documents for
conformance to the contract prior to submitting to MARAFIQ/ILF. This
review will be indicated on each item by signature. All documents transmitted
to Marafiq/ILF will identify the action taken by the engineer. The document
status will be updated based on the response.
All original documents will be maintained by Document Controller as detailed
in MACO-QMP-004 Document & Data Control Procedure. A list of all
documents and its status of revision will be maintained by Document
Controller and updated every week.
IFC documents will be maintained by Document Controller at MACO Project
Office. An index of IFC documents will be maintained as part of the file.
All documents will be verified for accuracy by QA/QC Manager or his
assignee and will be transmitted to Marafiq/ILF at the end of the project.
Only the latest authorized issue of project documents will be available for use
by contractor personnel. Documents not authorized for use, voided documents
or superseded documents will be marked and placed in a different file at a
different location as a means to prevent use. Project Manager shall instruct the
Document Controller of this issue.
All previous revisions shall be retrieved, and the new revision issued to
recipients and proof of receiving the new version have to be recorded in a
separate log.

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Project Manager is responsible for reviewing the contract and identifying

submittals and deliverables to be transmitted to Marafiq.
Controls will be established to track by the QA/QC Manager, the status of any
item on the list that requires authorization or approval. These items will not be
released until approved or authorized. A copy of the approved quality plan,
procedures and Inspection & Test Plans for use will be available at all locations
where work is undertaken for this project.
A documented procedure, MACO-QMP-005 (Control of Quality Records) to
control the identification, storage, retrieval, protection, retention and
disposition of quality records have been established. The procedure will be
incorporated with adequate requirements of Marafiq applicable standards.
Project records will be stored in suitable environment to prevent damage or
deterioration and to prevent loss. Records will be filed by subject, date, file and
category.
An index of project records will be part of the file. Responsibility for the
accuracy and completeness of the records is assigned to QA/QC Manager.
Access to records will be under the control of Project Manager and Document
Controller. Removal of records to a location other than the immediate area
where the file is located will be restricted to authorized persons like Project
Manager, Construction Manager, Project Site Engineer and QA/QC Manager.
Project Manager will identify those records to be transmitted to the client upon
completion of the project and transmit the appropriate records.
8.5 Identification of Project Specific Documentation

8.5.1 Determining Project Requirements
MACO will review the contract agreement to determine customer
requirements. Project Manager will evaluate these requirements and
determine any additional requirements including regulatory and legal ones,
which may not have been identified by MARAFIQ/ILF and need to be
implemented to support the delivery of the work.
8.5.2 Reviewing Project Requirements

MACO has assigned the responsibility to review the contract to Project
Manager. The Project Manager will ensure that the requirements are
understood, and that MACO have the capability of performing the work.
The contract will be reviewed by Project Manager to ensure any agreed-to
changes have been incorporated. The procedure for contract review has
been detailed in MACO-QMP-001 Procedure for Contract Review.
Changes to contracts will be controlled. The Project Manager is authorized
to accept changes to contracts, identify any restrictions or levels of
acceptance.
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Changes will be documented and issued to all staff responsible for

execution of the original contract by Project Manager.
8.5.3 Customer/Stakeholders Communication

Project Manager is responsible to establish and maintain communication
with Marafiq/ILF and stakeholders Representatives regarding engineering,
procurement, construction, inspection and pre-
commissioning/commissioning activities.
8.5.4 Specific Documentation of the Project

The following documents shall be submitted to Marafiq/ILF for approval:
DOCUMENT NO. PROCEDURE DESCRIPTION
MACO-QMP-001 CONTRACT REVIEW
MACO-QMP-002 QUALITY ASSURANCE IN DESIGN
MACO-QMP-003 PROJECT CHANGE CONTROL
MACO-QMP-004 DOCUMENT AND DATA CONTROL
MACO-QMP-005 CONTROL OF QUALITY RECORDS

SELECTION OF VENDORS AND
MACO-QMP-006 SUBCONTRACTORS
PREPARATION, STYLE AND
MACO-QMP-007 FORMAT OF PROCEDURES
MACO-QMP-008 PURCHASING
MATERIAL HANDLING, STORAGE,
MACO-QMP-009 PACKAGING AND DELIVERY
MACO-QMP-010 RECEIVING INSPECTION

MATERIAL IDENTIFICATION AND
MACO-QMP-011 TRACEABILITY
CONTROL OF CUSTOMER
MACO-QMP-012 SUPPLIED PRODUCT
MACO-QMP-013 PROCESS CONTROL

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CORRECTIVE AND PREVENTIVE

MACO-QMP-014 ACTION
MACO-QMP-015 CONTROL OF NON-CONFORMANCE
MACO-QMP-016 CONSTRUCTION INSPECTION
MACO-QMP-017 INTERNAL QUALITY AUDITS
MACO-QMP-018 TRAINING
MACO-QMP-019 SPECIAL PROCESSES
MACO-QMP-020 CONTROL OF INSPECTION,
MACO-QMP-021 INSPECTION AND TEST STATUS
MACO-QMP-022 INSPECTION AND TESTING
8.6 Identification and Preparation of ITP’s
Inspection and Test Plans (ITP’s) shall be prepared within the contract
conditions to cover each element of the work-scope and must be submitted
to MARAFIQ/ILF for review and approval at least ten working days in
advance of the commencement of the works to which they relate.
Prior to submission, ITP’s shall be signed, dated and authorized by the
MACO QA/QC Manager.
Inspection and Test Plans shall detail in-process activities for which
inspection and tests are required indicating the method, frequency,
inspection / test acceptance criteria and those parties responsible for
witnessing each inspection or test. The final column of the Inspection and
Test form records the verifying document where details of the relevant
inspection / test record for each activity can be found. All parties
responsible for witnessing inspections/tests and /or documentation shall be
included including testing agencies, supplier representatives and third
parties.
MACO shall utilize the standard MARAFIQ ITP template for the
development and implementation of Inspection and Test Plan. (The
template attached in Attachment 3).
ITP Index has been included in Attachment 4.

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8.7 Performance Measurement
8.7.1 General
MACO top management will review the Quality Management System at
least once in every six months to ensure its suitability, adequacy,
effectiveness and alignment with the strategic direction of MACO.
8.7.2 Management Review Checklists

• Follow‐up on action items from previous management reviews
• Results of internal, customer & third-party audits
• Status of corrective & preventive actions
• Customer feedback & satisfaction
• Customer complaints
• Overall process performance: KPI and PQI results
• Product conformance to requirements
• Status of the quality objectives
• Are there any changes that could affect the quality management system?
Are there any recommendations & opportunities for improvements?
• Are there any changes needed to the quality policy?
• Are there any needed changes to the quality management system?
• What is determined regarding the suitability, adequacy & effectiveness
of the quality management system and its processes?
• What actions are going to be taken for improving the effectiveness of
the quality management system and its processes?
• What actions are going to be taken for improvement of product related
customer requirements?
• Are there any resource needs?
• Assign action items
• Interested parties to customer as per the new requirements of ISO 9001
version 2015.
8.7.2.1 Review Input

Management reviews will utilize:
• the status of actions from previous management reviews
• changes in external and internal issues that are relevant to the
quality management system
• information on the performance and effectiveness of the
quality management system, including trends in:
1. Customer satisfaction
2. Customer complaint
3. Feedback from relevant interested parties
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a. Notice from authorities

b. Letter from interested parties
4. The extent to which quality objectives have been met
5. Process performance and conformity of products and
services
6. Nonconformities and corrective actions
7. Monitoring and measurement results
a. audit results
i. Internal audit
ii. External audit
8. The performance of internal and external providers
9. The adequacy of resources
10. The effectiveness of actions taken to address risks and
opportunities
11. Opportunities for improvement
8.7.2.2 Review Output

Results of management reviews will be recorded and addressed as
appropriate:
• Opportunities for improvements in the QMS and its processes.
• Improvements in project related to Marafiq/ILF requirements.
• Resource needs.
• Any need for changes to the quality management system.
Action items will be followed up at subsequent management reviews to
ensure closure. A copy of the results of this Management Review will
be forwarded to Marafiq/ILF within two weeks after the management
review meeting.
8.7.3 Key Performance Indicators (KPI’s):

Engineering
• On-time delivery
• Design Errors
• Effective Leadership

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Procurement
• On-time Material delivery
• Product conformance to requirements
• Cost of Material
Construction
• Number of defects
• Number of defects due to workmanship
• Time to rectify defects
• The total cost of rework
• Work Completed Within Specified Time
Safety
• No Fatalities. No Permanent Disability
• Lost Time Incident Frequency (LTIF) (0.15)
• Zero Spill Incident
• ZERO Occupational Health Related Incident.
• Improve the waste management to reduce the total amount of waste by
10 %.
Quality
• Number of site inspections conducted
• The ratio of the number of inspections passed to the total number of
inspections done
• Number of non-compliance records received
• Number of non-compliance records closed
• Total number of non-compliance records rectified
• Compliance to close-out dates of non-compliance reports
• Work Rejection

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Commissioning
• Accurate & Reliable Test Equipments
• Approved Commissioning Plan
For more details, please refer to project KPI and PQI procedure.
8.8 Final Technical Dossier
8.8.1 Submittal of Documents at the End of the Project
8.8.1.1 As-Built Drawings
 The As-built Drawings shall contain all information reflecting

the constructed condition of the facility as recorded on the “red
mark-up” including equipment and/or fixtures installed.
 The As-built Drawings shall be stamped "AS-BUILT."
 The As-built Drawings shall be submitted in accordance with
Attachment D-Scope of Works Appendix II – Project Turnover
Documents.
8.8.1.2 Operation and Maintenance Manuals (O&M)
O&M Manual shall be identified by each volume, front cover and spine,
with typed or printed title "OPERATING AND MAINTENANCE
INSTRUCTIONS," name of Project, Project No., location, Contractor,
date of Substantial Completion and Volume Number and will comply
with Appendix – II Project Turnover Documents.
Each volume shall contain:
 Table of Contents for each volume, shall be arranged in

systematic order.
 A list of each product required to be included with name,
mailing address, e-mail, telephone and fax number of:
a. Subcontractor or installer.
b. Maintenance Contractor, as appropriate.
c. Local source of supply for parts and replacement.
 MACO shall identify each product, by product name and other
identifying symbols.
 Product Data

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a. Include only those sheets which are pertinent to specific

product with product clearly identified.
b. Delete references to inapplicable information.
 Drawings
a. MACO shall supplement product data with Drawings as
necessary to clearly illustrate relations of component parts of
equipment and systems and control and flow diagrams.
b. MACO shall coordinate Drawings with information in Project
Record Documents to assure correct illustration of completed
installation.
 Written Text
a. As required to supplement product data for particular
installation to provide logical sequence of instructions for each
procedure.
 Miscellaneous Data
a. MACO shall furnish a copy of each warranty, bond and
service Contract issued.
b. MACO shall furnish proper procedures in event of failure and
instances which might affect validity of warranties or bonds.
8.8.1.3 Warranties
 MACO shall assemble warranties executed by respective

manufacturers, suppliers, Sub-Contractors in a proper manner
and as directed by MARAFIQ/ILF.
 MACO shall verify that documents comply with requirements of
contract.
 MACO shall submit documents within 10 days after acceptance,
for equipment or component parts of equipment put into service
with MARAFIQ/ILF permission.

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SECTION 9: QUALITY ASSURANCE, QUALITY CONTROL
9.1 Quality Control Follow-Up

The project execution processes necessary to achieve Marafiq/ILF
requirements are measured and monitored. These methods will confirm the
continuing ability of each process to satisfy its intended purpose. When
planned results are not achieved, corrective preventive actions (MACO-
QMP-014 - Corrective and Preventive Action) will be taken to assure
conformity.
MACO will establish, maintain, and implement a program (MACO-QMP-
002 - Quality Assurance in Design) to control the development, review, and
release of designs that are in conformance with Marafiq/ILF requirements.
The program (MACO-QMP-002 - Quality Assurance in Design) will be
controlled by written procedures, instructions, or checklists as appropriate.
Results will be recorded, authenticated, and distributed in accordance with
written procedures.
The measurement, monitoring, and acceptance of the design are addressed
in the design and development Section 9.3 (Quality Control of Design
Phase).
MACO will establish, maintain, and implement a program (MACO-QMP-
008 Purchasing, MACO-QMP-009 Material Handling & Storage, MACO-
QMP-010 Material Receiving Inspection, MACO-QMP-011 Material
Identification and Traceability) to control procurement, inspection and
acceptance of equipment, material, and construction activities performed by
MACO's own work forces or its subcontractors. Records will be
maintained.
QA/QC Manager will ensure that incoming equipment and materials are
inspected and accepted for project use prior to incorporation into
construction as per approved ITP’s. The process will be documented during
construction. QA/QC Inspectors will inspect the quality of the construction
effort through regular inspections of the work in progress, as agreed to in
the respective Inspection and Test Plan approved by Marafiq/ILF. QA/QC
Manager will notify Marafiq/ILF, 24 hrs. before the date of inspection, by
initiating Requests for Inspection (RFI) for all inspection points coded as
Witness or Hold.
Testing if required in the contract will be performed by qualified personnel
to written procedures, with acceptance criteria defined and results identified
and transmitted to Marafiq/ILF.
All test results will be documented on forms appropriate for the tests, and
dated and signed by the test personnel. Results will be issued as required
by the contract.
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QA/QC Manager is responsible to supervise and accept or reject all

contractor-performed inspections and tests.
MARAFIQ/ILF representatives can reject all contractor works if it does not
comply with the requirements of the contract, scope of work, applicable
IFCs, international standards and approved ITPs.
9.2 Control of Non-Conformities, Corrective and Preventive Actions
9.2.1 Control of Non-Conformities

MACO has a program (MACO-QMP-015 Control of Non-Conformance) to
detect and correct non-conforming conditions relating to work output under
this contract.
Any non-conformance discovered by outside sources will be processed by
QA/QC Manager.
During procurement and construction, any conditions that do not meet
contract requirements and that cannot be corrected by the end of the target
date fixed in the corrective actions will be rejected and documented.
QA/QC Manager will track the condition until restoration to the designed
conditions or until the "as-installed" condition is accepted by Marafiq/ILF.
Marafiq/ILF will be notified of all (MACO and subcontractor) non-
conformance reports within the same day of issue and prior to closing of
the NCR.
9.2.2 Corrective Action

MACO has established a corrective action program (MACO-QMP-014
Corrective and Preventive Action) to eliminate the causes of the non-
conformity and prevent its recurrence.
Corrective action will be appropriate to the severity of the non-conformity
identified.
The procedure (MACO-QMP-014 Corrective and Preventive Action)
addresses non-conformity identification, action to prevent recurrence,
identifying and implementing the corrective action, recording results,
determining of the corrective action was implemented and effective in
resolving the nonconformity.
9.3 Quality Control of Design Phase

All activities of the Design & Engineering subcontractor shall be monitored
by MACO as per MACO-QMP-002 Quality Assurance in Design.

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9.4 Quality Control of Material Receiving

Purchase orders with subcontractors and suppliers will define service or
product requirements, Quality Management System requirements,
applicable procedures, and processes, equipment, and personnel
qualifications in sufficient detail to ensure the work performed, meets the
purchase order requirements. All requisitions will be reviewed by Project
Manager for technical and quality requirements prior to submitting to
Marafiq/ILF for review.
In accordance with the approved project procurement plan, ITP’S and
MARAFIQ related documents, work performed by the suppliers and sub-
suppliers will be reviewed for conformance to contract requirements and
accepted by Project Manager.
Project Manager is responsible to ensure that the equipments and materials
ordered for the project under the contract meet contract requirements and
are delivered on time. The following steps will be taken to ensure that the
suppliers are capable of providing appropriate items.
Supplier suborders will be reviewed for conformance to the original
purchase order requirement and document.
The manufacturer/supplier quality program in accordance with ISO
9001:2015 - Quality Management System Requirement, RC Guidelines
Section 01450 - Construction Quality Control, will be verified by MACO
QA/QC Manager and shall be submitted to MARAFIQ/ILF for review and
approval.
Manufacturer/supplier capabilities to supply items that meet technical
requirement in a timely manner will be evaluated. Once fabrication starts,
progress will be reported on a weekly basis to Marafiq/ILF.
Equipment/material to be delivered for use on the project will be inspected
by Project Manager at the supplier/sub-supplier facilities in accordance
with Marafiq/ILF related document. Rejected material will not be allowed
to be shipped. Non-conforming materials will be returned to originator or
marked in a manner that will prevent its use.
Records of supplier inspections will be prepared following each inspection
by QC inspectors and submitted to Marafiq/ILF.
Materials/equipments identified by MARAFIQ/ILF that requires Factory
Acceptance Test (FAT), shall be factory tested. Two weeks before the
scheduled FAT a letter shall be submitted to MARAFIQ/ILF, informing the
proposed date of FAT.

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9.5 Control of Suppliers and Sub-Contractors

Where subcontractors and suppliers are engaged to work on each project,
their capability to perform the assigned scope of work is evaluated by
Project Manager in accordance with applicable quality documents (MACO-
QMP-006 - Selection of Vendors and Subcontractors). Physical surveys,
when needed will be performed by a qualified auditor and supported by a
technical specialist for the equipment under consideration. Except as
provided in the quality document, evidence of qualification of
subcontractors and suppliers will be provided to Marafiq/ILF.
Records of subcontractor and supplier performance will be maintained by
Project Manager. Subcontractors and suppliers with a record of poor
performance will be excluded from future consideration. Evaluation criteria
are defined. Evaluation of subcontractor and supplier performance will
take place at regular intervals. Project Manager is responsible to follow up
on identified areas of poor performance.
All purchasing shall be as per MACO-QMP-008 Purchasing, and
MARAFIQ/ILF approved Procurement Plan.
9.6 Control of Material

9.6.1 Identification and Traceability
MACO will develop and maintain a system (MACO-QMP-011 - Material
Identification and Traceability) to identify construction materials and
equipments to the extent required by the contract or applicable codes and
standards. Non-conforming material will be identified or removed to
prevent inadvertent use.
For this contract, the following will be included:
Tagging is employed to identify equipment and material on the project as
per MACO-QMP-011 (Material Identification and Traceability).
To the extent traceable in a contract requirement MACO will develop and
maintain a system for unique identification of the work or batches.
Material Controller is responsible for implementing the system and
retaining appropriate records.
9.6.2 Preservation of Material and Equipment

During the development of the plans and specifications, MACO will
evaluate construction material and equipment and include in the plans and
specifications any requirements for handling, storage, packaging,
preservation, and delivery (MACO-QMP-009 Handling, Storage,
Preservation & Delivery, and MACO-QMP-010 Receiving Inspection)

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necessary to ensure requirements are met. Procurement Manager is

responsible for this activity. Equipment suppliers will be requested to
provide storage and preservation procedures for purchased equipment.
Material Controller is responsible for the preservation process.
QA/QC Manager will review the construction contract and ascertain
through the inspection process that requirements for handling, storage,
packaging, preservation, and delivery (MACO-QMP-009 Handling,
Storage, Preservation & Delivery) necessary to ensure requirements are
being implemented by the subcontractors. Nonconforming conditions will
be documented.
9.7 Quality Audits

MACO has established and will implement an internal quality audit
program (MACO-QMP-017 - Internal Quality Audits) to verify that quality
activities and related results comply with planned contractual arrangements
and to determine the effectiveness of the quality program and associated
procedures. Audits shall follow RC Guidelines Section 01450 –
Construction Quality Control, ISO 9001:2015 and MPRG-1-PQ-001. The
internal quality program has the following attributes:
• Internal procedures govern these activities.
• Internal audits will be scheduled based on requirements of Marafiq/ILF
quality documents.
• Personnel conducting internal audits are capable of objectivity and
impartiality in conducting audits. They will not audit their own area.
• Reports of internal audit results will be generated and issued to affected
departments. Company management and MARAFIQ/ILF will receive
copies of report within two weeks of audit completion.
• Corrective action will be monitored and brought to a close by Project
QA/QC Manager.
• Follow-up internal audits will be conducted as appropriate, to ensure
implementation of corrective action, and the results reported to MACO
management and to Marafiq/ILF.
• QA/QC Manager is assigned responsibility to implement the internal
quality audit program.
The scheduled audits shall be as per contract documents. Audit
schedule shall be based on MACO process (ie. Commonly 2 times a
year). Marafiq/ILF shall review the CV’s of the internal auditors and
attend the audit.

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• MARAFIQ/ILF can conduct external audits depending on the project

progress and situation. These audits may be scheduled audits, notified 1
week in advance, or unscheduled audits.
9.8 Quality Control of Construction

9.8.1 ITP Execution
• MACO has established the following controls applicable to
construction and construction management activities. These
activities are reflected in the detailed Marafiq Inspection and
Test Plan (ITP’s) and form part of this Quality Plan.
• Activities are planned.
• Activities are scheduled.
• Acceptance criteria are defined.
• Adequate resources (tools, equipment, trained personnel) are
available to perform the work.
• The work environment is safe and conforms to health and safety
requirements in the contract.
• Methods are employed to monitor resource expenditure against
expected results.
• Procedures, work instructions, and/or installation instructions
are available to the workforce.
• Codes, standards and other references, including portions of the
contract are available to the workforce.
• Standards of workmanship are implemented.
• Where required licensed or certified personnel are assigned to
the project to perform activities requiring such license or
certification.
• A program to monitor the effectiveness of these process controls
is in place and implemented.
• Criteria for release, approval, and acceptance are established.
9.8.2 Process Control

The validation of construction processes can only be ascertained when
load is applied or operation is initiated. For the project, these processes
include but not limited to:
• Structural Concrete Placement
• Paving and Asphalting
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• Compacting
• Coating
• Bolt Tensioning
• Welding
• Pipe Laying
• Cable Laying
• Cable Terminations
• Pump Installations
• Electrical Equipment Installations
MACO assures these processes can achieve planned results through:
• Process qualification.
• Equipment and personnel qualification.
• Defined methods and procedures.
• Records will be maintained and revalidation performed
as necessary.
• Applicable Tests specified in the ITP’s.
Applicable construction process procedures identified in Marafiq’s
quality documents, if not included in this Quality Plan, will be
submitted for Marafiq/ILF review at least 30 days prior to start of the
construction activity.
9.8.3 Control of Commissioning
9.8.3.1 General
MACO shall perform all necessary pre-commissioning and
commissioning checks, start-up, initial operation and other tests
on the facilities, installations and equipment to demonstrate that
the requirements of the Contract have been met and that all work
has been performed properly and adequately.
Following testing, MACO shall operate the complete facilities

continuously for a certain period as per manufacturer
recommendation and in the manner envisioned by the design and
in accordance with the agreed procedure.

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MACO nominated Commissioning Team shall be present

continuously during commissioning period and its equipment
and materials shall be available at all times.
MACO shall utilize a permanent power supply for the pre-

commissioning and commissioning tests. However, if such
arrangement is not available, MACO shall be responsible for
providing the necessary temporary power supplies required to
perform the pre-commissioning and commissioning tests.
9.8.3.2 Test Equipment

All test equipment and instrument shall be of sufficient quality
and accuracy to test and measure system performance within the
tolerances required to determine adequate performance.
All test equipment and instrument shall be calibrated as per the

manufacturer and RC related standard’s recommended intervals
with calibration tags/certificate accompanying the instrument
being used.
Calibration Certificates shall be provided for all test equipment
by a laboratory or test facility that performs test instrument
calibration.
All test equipments and instruments shall be maintained in good

operation condition throughout the duration of use on this
project.
All standard testing equipment and instrument required to

perform start-up and initial checkout and required functional
performance testing shall be provided by MACO for the
equipment being tested.
9.8.3.3 Test Procedures
MACO shall submit for MARAFIQ/ILF approval, not less than

90 days prior to the commencement of the tests, the proposed
pre-commissioning, start-up and initial operation test
procedures.
The procedures shall describe the proposed work in detail and in
sequence (such as the calibration of individual instruments, tests
on equipment to verify that performance parameters are within
specified limits and logic flow charts for the initial start-up).

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MACO shall advise MARAFIQ/ILF of the date proposed for all

such tests at least 30 days in advance and shall provide at its
expense, supervision, labor, materials, spare parts and
equipment, including lubricants, fuel and testing and recording
instruments required for tests.
9.8.3.4 Tests
The tests shall be performed by MACO under the surveillance
and to the satisfaction of MARAFIQ/ILF representatives.
MACO shall record test data and maintain records on test data
sheets in an operations log detailing and describing each activity
and change in mode of operation, including the time and date of
each test.
MACO shall submit to MARAFIQ/ILF a pre-commissioning

and commissioning report containing test data and description,
operation logs, and any deviations and deficiencies relating to
the contract requirements not later than 1 week after completion
of tests.
MACO shall submit pre-commissioning and commissioning

tests data to MARAFIQ/ILF for approval prior to the operation
of any equipment.
If tests are carried out in stages covering portions of facilities,

installation and equipment, MACO shall provide a
commissioning report for each stage.

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SECTION 10: RISK MANAGEMENT
10.1 Objective
The objective of risk management planning is to ensure a proactive, early

warning approach is adopted towards exploitation of project opportunities and
mitigation of project threats.
The planning aspects of risk management are carried out together in an

integrated manner, based around the scheduling of a formal series of workshops
(conducted on 13/11/19). During a risk management ‘cycle’, it is usual to
brainstorm the value improvement opportunities first and then follow-up by
considering whether or not new risks will be introduced if the identified
opportunities are adopted.
10.2 Policies
102.1 All Project Team members are responsible for identifying

risks/opportunities in a timely manner to the Project Manager.
10.2.2 All Project Team members are responsible for attending risk and value
workshops when requested by Marafiq/ILF and for carrying out and reporting
their agreed follow-up actions.
10.2.3 Risk and value management workshops must involve the personal
contribution and attendance of all relevant stakeholders, as far as practicable.
10.3 Procedure
10.3.1 It is vital that the right information is available for the identification of
the objectives and for clearly understanding the issues, constraints, assumptions
and risks relating to this project.
This will assist in the process of briefing the project team, and in using the
relevant objectives to decide which proposed option is the best solution to
develop further.
Identification of project risks must be undertaken periodically throughout the

project lifecycle as risks can be identified at any given point throughout a
project.
All identified project risks must be reported to the Project Manager, who
must make an initial investigation to determine the cause, likelihood of
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occurrence and potential consequence (impact) of the risk.

Each identified risk must be clearly and unambiguously described. This will
assist those who are responsible for risk analysis and risk response planning.
10.3.2 Risk complexity and scoring scheme
The following matrix shall be used to ensure a consistent, standardized

approach in the relative scoring of risks:
IMPACT
P 1 2 3 4 5
R
O 1 5 10 15 20 25
B
A 2 4 8 12 16 20
B
I 3 3 6 9 12 15
L
I 4 2 4 6 8 10
T
Y 5 1 2 3 4 5
VH= Very High Red Color 15 -25
H= High Yellow Color 10 - 14
M= Medium Orange Color 6-9
L= Low Blue Color 4-5
VL= Very Low Green Color 0-3
All identified risks shall initially be qualitatively assessed, with the assessment
to take into consideration the probability scoring on a range of 1 through to 5,
and the impact scoring on a range of 1 through to 5.

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DOCUMENT TITLE:
ATTACHMENT 1
ORGANIZATIONAL CHARTS
DOCUMENT NO.:
MACO-ORG-039700-001
MACO-ORG-039700-002

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DOCUMENT TITLE:
ATTACHMENT 2
ISO CERTIFICATES

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DOCUMENT TITLE:
ATTACHMENT 3
QUALITY REPORTS TEMPLATES

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ATTACHMENT 4
INDEX FOR
INSPECTION & TEST PLANS

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ATTACHMENT 5
INDEX FOR
QUALITY MANAGEMENT PROCEDURES

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ATTACHMENT 6
TRAINING PROGRAM SCHEDULE (TEMPLATE)

Project Quality Plan - 039700 REV D ONLY (5868)

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QA/QC PLAN

NEW PUMP STATION PS 56A AND FORCE

SECTION 1: PURPOSE and SCOPE

This Quality Plan adopts the ISO 9001:2015 - Quality Management

The Top Management of Al Manar Arabian Trading and Contracting

The purpose of this Quality Plan is to:

1. Identify the processes needed for the quality management system.

This Quality Plan specifies requirements for a quality management system

Al Manar Arabian Trading and Contracting (MACO) is committed to:

a) demonstrate its ability to consistently provide products and services that

PR No. 7200039700 Page 1 of 42 QA/QC Manual MACO-QP-039700-001

SECTION 2: PROJECT SCOPE

The purpose of the project is to construct a new Sanitary Wastewater (SWW)

RC Guidelines Section 01450 - Construction Quality Control, Royal

the Project wherever applicable, unless otherwise specifically mentioned in the

Saudi Arabian Standards Organization (SASO) Standards

 RC Guidelines Section 01450 Construction Quality Control.

 MPRG-1-PQ-001 Guidelines for Contractor’s Project Quality Plan (PQP)

 ISO 9001:2015 Quality Management Systems-Requirements.

 ISO 9002 Control Processes

 NEC National Electrical Code

 NFPA National Fire Protection Association

 NEMA National Electrical Manufacturer’s Association

 Saudi Government Safety and Security Directives

 ASTM American Society for Testing & Materials

 ANSI American National Standards Institute

 ACI American Concrete Institute

 AISC American Institute of Steel Construction

 ASCE American Society of Civil Engineers

 UBC Uniform Building Code

 ASME American Society of Mechanical Engineers

 AISI American Iron and Steel Institute

 IEEE Institute of Electrical and Electronics Engineers

 UMC Uniform Mechanical Code

 UPC Uniform Plumbing Code

 OSHA Occupational Safety and Health Administration

 NACE National Association of Corrosion Engineers

PR No. 7200039700 Page 3 of 42 QA/QC Manual MACO-QP-039700-001

 HIS Hydraulic Institute Standards

 ASHRAE American Society of Heating, Refrigerating and Air

 AWWA American Water Works Association

SECTION 4: DEFINITIONS AND ABBREVIATIONS

MARAFIQ: Power and Water Utility Company

ILF Consulting PMC (Project Management Consultant)

MACO: Al Manar Trading and Contracting Co. (Contractor)

Appraisal: Assessment of a supplier’s capability of controlling quality,

Certification: The authoritative act of documenting compliance with

Compliance: An indication or judgment that the product or services meets the

Corrective Action: Action taken to eliminate the causes of an existing

Documentation: Any recorded or pictorial information describing, defining,

Defect: Non-fulfillment of an intended use or requirement.

PR No. 7200039700 Page 4 of 42 QA/QC Manual MACO-QP-039700-001

Design Review: A documented, comprehensive and systematic examination

Improvement: Actions taken by MACO to increase the effectiveness and

Inspection: An activity such as measuring, examining, testing or gauging one

Non-conformity: Non-fulfillment of a specified requirement.

Pre-Commissioning: Testing of system components for continuity and

Procedure: A specified way to perform an activity.

Product: Result of activities or processes.

Quality: The totality of characteristics of an entity that bear on its ability to

Quality Policy: The overall intentions and direction of an organization with

Quality Management: All activities of the overall management function that

Quality System: MACO’s organizational structure, procedures, processes and