भारत सरकार

Government of India
कािमर् क, लोक िशकायत और पेंशन मंत्रालय
Ministry of Personnel, Public Grievances & Pensions

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Welcome : Sourav ranjan Mohanty

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Grievance Status for registration

number : DOTEL/E/2020/00802

Grievance Concerns To

Name Of Complainant

Sourav ranjan Mohanty

Date of Receipt

09/01/2020

Received By Ministry/Department

Telecommunications

Grievance Description

Telecommunications >> Malpractices /

Corruption / Complaint Related to financial
irregularities >> Others
-----------------------
I ordered a helmet of rupees 2900 on 02 Dec
19 and i cancelled the order by requesting
them through mail on 03 Dec 19 but they
still sent me the product on 06 Dec 19 and
was delivered to me on 11 Dec 19 and as i
complained them why they sent a!er
cancellation they initiated return request
and the helmet was picked up by their
courier service on 12 Dec 19 till date a!er
100s of calls and mails they havenot
refunded my money am helpless now
please help

Current Status

Grievance received

Date of Action

09/01/2020

O!icer Concerns To

Forwarded to

Telecommunications

O!icer Name

Shri Arjun Singh

O!icer Designation

Deputy Director General PG

Contact Address

Room No.612,6th Floor Mahanagar

Doorsanchar Bhawan Near Zakir Hussain
College Old Minto Road New Delhi

Email Address

ddgpg-dot@nic.in

Contact Number

01123221231

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