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TRUE/FALSE
1. Since there is an infinite number of values a continuous random variable can assume, the probability of
each individual value is virtually 0.
ANS: T
3. Continuous probability distributions describe probabilities associated with random variables that are
able to assume any finite number of values along an interval.
ANS: F
4. A continuous random variable X has a uniform distribution between 10 and 20 (inclusive), then the
probability that X falls between 12 and 15 is 0.30.
ANS: T
5. A continuous random variable is one that can assume an uncountable number of values.
ANS: T
6. A continuous random variable X has a uniform distribution between 5 and 15 (inclusive), then the
probability that X falls between 10 and 20 is 1.0.
ANS: F
7. A continuous random variable X has a uniform distribution between 5 and 25 (inclusive), then P(X =
15) = 0.05.
ANS: F
8. We distinguish between discrete and continuous random variables by noting whether the number of
possible values is countable or uncountable.
ANS: T
9. In practice, we frequently use a continuous distribution to approximate a discrete one when the number
of values the variable can assume is countable but very large.
ANS: T
10. Let X represent weekly income expressed in dollars. Since there is no set upper limit, we cannot
identify (and thus cannot count) all the possible values. Consequently, weekly income is regarded as a
continuous random variable.
ANS: T
11. To be a legitimate probability density function, all possible values of f(x) must be non-negative.
ANS: T
12. To be a legitimate probability density function, all possible values of f(x) must lie between 0 and 1
(inclusive).
ANS: F
13. The sum of all values of f(x) over the range of [a, b] must equal one.
ANS: F
14. A probability density function shows the probability for each value of X.
ANS: F
15. If X is a continuous random variable on the interval [0, 10], then P(X > 5) = P(X ≥ 5).
ANS: T
16. If X is a continuous random variable on the interval [0, 10], then P(X = 5) = f(5) = 1/10.
ANS: F
17. If a point y lies outside the range of the possible values of a random variable X, then f(y) must equal
zero.
ANS: T
MULTIPLE CHOICE
18. Which of the following is always true for all probability density functions of continuous random
variables?
a. The probability at any single point is zero.
b. They contain an uncountable number of possible values.
c. The total area under the density function f(x) equals 1.
d. All of these choices are true.
ANS: D
19. The probability density function, f(x), for any continuous random variable X, represents:
a. all possible values that X will assume within some interval a ≤ x ≤ b.
b. the probability that X takes on a specific value x.
c. the height of the density function at x.
d. None of these choices.
ANS: C
20. Which of the following represents a difference between continuous and discrete random variables?
a. Continuous random variables assume an uncountable number of values, and discrete
random variables do not.
b. The probability for any individual value of a continuous random variable is zero, but for
discrete random variables it is not.
c. Probability for continuous random variables means finding the area under a curve, while
for discrete random variables it means summing individual probabilities.
d. All of these choices are true.
ANS: D
21. Suppose f(x) = 0.25. What range of possible values can X take on and still have the density function be
legitimate?
a. [0, 4]
b. [4, 8]
c. [−2, +2]
d. All of these choices are true.
ANS: D
22. What is the shape of the probability density function for a uniform random variable on the interval
[a, b]?
a. A rectangle whose X values go from a to b.
b. A straight line whose height is 1/(b − a) over the range [a, b].
c. A continuous probability density function with the same value of f(x) from a to b.
d. All of these choices are true.
ANS: D
23. Which of the following is true about f(x) when X has a uniform distribution over the interval [a, b]?
a. The values of f(x) are different for various values of the random variable X.
b. f(x) equals one for each possible value of X.
c. f(x) equals one divided by the length of the interval from a to b.
d. None of these choices.
ANS: C
24. Suppose f(x) = 1/4 over the range a ≤ x ≤ b, and suppose P(X > 4) = 1/2. What are the values for a and
b?
a. 0 and 4
b. 2 and 6
c. Can be any range of x values whose length (b − a) equals 4.
d. Cannot answer with the information given.
ANS: B
25. The probability density function f(x) for a uniform random variable X defined over the interval [2, 10]
is
a. 0.20
b. 8
c. 4
d. None of these choices.
ANS: A
26. If the random variable X has a uniform distribution between 40 and 50, then P(35 ≤ X ≤ 45) is:
a. 1.0
b. 0.5
c. 0.1
d. undefined.
ANS: B
27. The probability density function f(x) of a random variable X that has a uniform distribution between a
and b is
a. (b + a)/2
b. 1/b − 1/a
c. (a − b)/2
d. None of these choices.
ANS: D
28. Which of the following does not represent a continuous uniform random variable?
a. f(x) = 1/2 for x between −1 and 1, inclusive.
b. f(x) = 10 for x between 0 and 1/10, inclusive.
c. f(x) = 1/3 for x = 4, 5, 6.
d. None of these choices represents a continuous uniform random variable.
ANS: C
COMPLETION
29. A(n) ____________________ random variable is one that assumes an uncountable number of possible
values.
ANS: continuous
30. For a continuous random variable, the probability for each individual value of X is
____________________.
ANS: zero
31. Probability for continuous random variables is found by finding the ____________________ under a
curve.
ANS: area
32. A(n) ____________________ random variable has a density function that looks like a rectangle and
you can use areas of a rectangle to find probabilities for it.
ANS: uniform
33. Suppose X is a continuous random variable for X between a and b. Then its probability
____________________ function must non-negative for all values of X between a and b.
ANS: density
34. The total area under f(x) for a continuous random variable must equal ____________________.
ANS: one
35. The probability density function of a uniform random variable on the interval [0, 5] must be
____________________ for 0 ≤ x ≤ 5.
ANS: 1/5
36. To find the probability for a uniform random variable you take the ____________________ times the
____________________ of its corresponding rectangle.
ANS: base; height
37. You can use a continuous random variable to ____________________ a discrete random variable that
takes on a countable, but very large, number of possible values.
ANS: approximate
SHORT ANSWER
38. A continuous random variable X has the following probability density function:
f(x) = 1/4, 0 ≤ x ≤ 4
Find the following probabilities:
a. P(X ≤ 1)
b. P(X ≥ 2)
c. P(1 ≤ X ≤ 2)
d. P(X = 3)
ANS:
a. 0.25
b. 0.50
c. 0.25
d. 0
Waiting Time
The length of time patients must wait to see a doctor at an emergency room in a large hospital has a
uniform distribution between 40 minutes and 3 hours.
39. {Waiting Time Narrative} What is the probability density function for this uniform distribution?
ANS: f(x) = 1/140, 40 ≤ x ≤ 180 (minutes)
40. {Waiting Time Narrative} What is the probability that a patient would have to wait between one and
two hours?
ANS: 0.43
41. {Waiting Time Narrative} What is the probability that a patient would have to wait exactly one hour?
ANS: 0
42. {Waiting Time Narrative} What is the probability that a patient would have to wait no more than one
hour?
ANS: 0.143
43. The time required to complete a particular assembly operation has a uniform distribution between 25
and 50 minutes.
a. What is the probability density function for this uniform distribution?
b. What is the probability that the assembly operation will require more than 40 minutes to
complete?
c. Suppose more time was allowed to complete the operation, and the values of X were
extended to the range from 25 to 60 minutes. What would f(x) be in this case?
ANS:
a. f(x) = 1/25, 25 ≤ x ≤ 50
b. 0.40
c. f(x) = 1/35, 25 ≤ x ≤ 60
ANS:
a. X has a uniform distribution on the interval [0, 50].
b. f(x) forms a rectangle of height 1/50 from x = 0 to x = 50.
c. 0.50
d. 0.50
e. 0
f. 0.06
g. 0.06
h. 1.00
Electronics Test
The time it takes a student to finish a electronics test has a uniform distribution between 50 and 70
minutes.
45. {Electronics Test Narrative} What is the probability density function for this uniform distribution?
ANS: f(x) = 1/20, 50 ≤ x ≤ 70
46. {Electronics Test Narrative} Find the probability that a student will take more than 60 minutes to
finish the test.
ANS: 0.50
47. {Electronics Test Narrative} Find the probability that a student will take no less than 55 minutes to
finish the test.
ANS: 0.75
48. {Electronics Test Narrative} Find the probability that a student will take exactly one hour to finish the
test.
ANS: 0
49. {Electronics Test Narrative} What is the median amount of time it takes a student to finish the test?
ANS: 60 minutes
50. {Electronics Test Narrative} What is the mean amount of time it takes a student to finish the test?
ANS: 60 minutes
At a subway station the waiting time for a subway is found to be uniformly distributed between 1 and
5 minutes.
51. {Subway Waiting Time Narrative} What is the probability density function for this uniform
distribution?
ANS: f(x) = 1/4, 1 ≤ x ≤ 5
52. {Subway Waiting Time Narrative} What is the probability of waiting no more than 3 minutes?
ANS: 0.50
53. {Subway Waiting Time Narrative} What is the probability that the subway arrives in the first minute
and a half?
ANS: 0.125
54. {Subway Waiting Time Narrative} What is the median waiting time for this subway?
ANS: 3 minutes
TRUE/FALSE
55. A national standardized testing company can tell you your relative standing on an exam without
divulging the mean or the standard deviation of the exam scores.
ANS: T
56. If your golf score is 3 standard deviations below the mean, its corresponding value on the Z
distribution is −3.
ANS: T
57. If we standardize the normal curve, we express the original X values in terms of their number of
standard deviations away from the mean.
ANS: T
58. A normal distribution is symmetric; therefore the probability of being below the mean is 0.50 and the
probability of being above the mean is 0.50.
ANS: T
59. A random variable X is standardized by subtracting the mean and dividing by the variance.
ANS: F
60. A random variable X has a normal distribution with mean 132 and variance 36. If x = 120, its
corresponding value of Z is 2.0.
ANS: F
61. A random variable X has a normal distribution with a mean of 250 and a standard deviation of 50.
Given that X = 175, its corresponding value of Z is −1.50.
ANS: T
62. Given that Z is a standard normal random variable, a negative value of Z indicates that the standard
deviation of Z is negative.
ANS: F
63. In the standard normal distribution, z0.05 = 1.645 means that 5% of all values of z are below 1.645 and
95% are above it.
ANS: F
64. The probability that a standard normal random variable Z is less than −3.5 is approximately 0.
ANS: T
65. If the value of Z is z = 99, that means you are at the 99th percentile on the Z distribution.
ANS: F
66. The 10th percentile of a Z distribution has 10% of the Z-values lying above it.
ANS: F
67. The probability that Z is less than −2 is the same as one minus the probability that Z is greater than +2.
ANS: F
68. Suppose X has a normal distribution with mean 70 and standard deviation 5. The 50th percentile of X is
70.
ANS: T
MULTIPLE CHOICES
70. If X has a normal distribution with mean 60 and standard deviation 6, which value of X corresponds
with the value z = 1.96?
a. x = 71.76
b. x = 67.96
c. x = 61.96
d. x = 48.24
ANS: A
72. What proportion of the data from a normal distribution is within two standard deviations from the
mean?
a. 0.3413
b. 0.4772
c. 0.6826
d. 0.9544
ANS: D
73. Given that Z is a standard normal random variable, the area to the left of a value z is expressed as
a. P(Z ≥ z)
b. P(Z ≤ z)
c. P(0 ≤ Z ≤ z)
d. P(Z ≥ −z)
ANS: B
76. A larger standard deviation of a normal distribution indicates that the distribution becomes:
a. narrower and more peaked.
b. flatter and wider.
c. more skewed to the right.
d. more skewed to the left.
ANS: B
79. Stacy took a math test whose mean was 70 and standard deviation was 5. The total points possible was
100. Stacey's results were reported to be at the 95th percentile. What was Stacey's actual exam score,
rounded to the nearest whole number?
a. 95
b. 78
c. 75
d. 62
ANS: B
80. Tanner took a statistics test whose mean was 80 and standard deviation was 5. The total points
possible were 100. Tanner's score was 2 standard deviations below the mean. What was Tanner's
score, rounded to the nearest whole number?
a. 78
b. 70
c. 90
d. None of these choices.
ANS: B
81. Lamont took a psychology exam whose mean was 70 with standard deviation 5. He also took a
calculus exam whose mean was 80 with standard deviation 10. He scored 85 on both exams. On which
exam did he do better compared to the other students who took the exam?
a. He did better on the psychology exam, comparatively speaking.
b. He did better on the calculus exam, comparatively speaking.
c. He did the same on both exams, relatively speaking.
d. Cannot tell without more information.
ANS: A
82. Suppose Lamont's exam score was at the 80th percentile on an exam whose mean was 90. What was
Lamont's exam score?
a. 76.81
b. 72.00
c. 80.00
d. Cannot tell without more information.
ANS: D
COMPLETION
83. Suppose X has a normal distribution with mean 40 and standard deviation 2. Shifting all the X values
to the right 10 units results in a normal distribution with mean ____________________ and standard
deviation ____________________.
ANS: 50; 2 (fifty; two)
85. We standardize a random variable by subtracting its ____________________ and dividing by its
____________________.
ANS: mean; standard deviation
86. Suppose X has a normal distribution with mean 10 and standard deviation 2. The probability that X is
less than 8 is equal to the probability that Z is less than ____________________.
ANS: −1
89. The mean of the standard normal distribution is ____________________ and the standard deviation is
____________________.
ANS: zero; one
93. Z.025 is the value of Z such that the area to the ____________________ of Z is .9750.
ANS: left
SHORT ANSWER
Battery Life
A certain brand of batteries has a lifetime that has a normal distribution with a mean of 3,750 hours
and a standard deviation of 300 hours.
94. {Battery Life Narrative} What proportion of these batteries will last for more than 4,000 hours?
ANS: 0.2033
95. {Battery Life Narrative} What proportion of these batteries will last less than 3,600 hours?
ANS: 0.3085
96. {Battery Life Narrative} What proportion of these batteries will last between 3,800 and 4,100 hours?
ANS: 0.3115
97. {Battery Life Narrative} What lifetime should the manufacturer advertise for these batteries in order
that only 2% of the lamps will wear out before the advertised lifetime?
ANS: 3135
Diet
Researchers studying the effects of a new diet found that the weight loss over a one-month period by
those on the diet was normally distributed with a mean of 10 pounds and a standard deviation of 5
pounds.
98. {Diet Narrative} What proportion of the dieters lost more than 12 pounds?
ANS: 0.3446
100. {Diet Narrative} If a dieter is selected at random, what is the probability that the dieter lost more than
7.5 pounds?
ANS: 0.6915
101. Let X be a normally distributed random variable with a mean of 12 and a standard deviation of 1.5.
What proportions of the values of X are:
a. less than 14
b. more than 8
c. between 10 and 13
ANS:
a. 0.9082
b. 0.9962
c. 0.6568
102. If Z is a standard normal random variable, find the value z for which:
ANS:
a. 1.14
b. −.56
c. −.94
d. 0.96
a. P(Z ≤ −1.77)
b. P(Z ≥ −1.96)
c. P(0.35 ≤ Z ≤ 0.85)
d. P(−2.88 ≤ Z ≤ −2.15)
e. P(Z ≤ 1.45)
ANS:
a. 0.0384
b. 0.9750
c. 0.1655
d. 0.0138
e. 0.9265
Calculus Scores
Scores of high school students on a national calculus exam were normally distributed with a mean of
86 and a standard deviation of 4. (Total possible points = 100.)
NARREND
104. {Calculus Scores Narrative} What is the probability that a randomly selected student will have a score
of 80 or higher?
ANS: 0.9332
105. {Calculus Scores Narrative} What is the probability that a randomly selected student will have a score
between 80 and 90?
ANS: 0.7745
106. {Calculus Scores Narrative} What is the probability that a randomly selected student will have a score
of 94 or lower?
ANS: 0.9772
Checking Accounts
A bank has determined that the monthly balances of the checking accounts of its customers are
normally distributed with an average balance of $1,200 and a standard deviation of $250.
107. {Checking Accounts Narrative} What proportion of customers have monthly balances less than
$1,000?
ANS: 0.2119
108. {Checking Accounts Narrative} What proportion of customers have monthly balances more than
$1,125?
ANS: 0.6179
109. {Checking Accounts Narrative} What proportion of customers have monthly balances between $950
and $1,075?
ANS: 0.1498
IT Graduates Salary
The recent average starting salary for new college graduates in IT systems is $47,500. Assume salaries
are normally distributed with a standard deviation of $4,500.
110. {IT Graduates Salary Narrative} What is the probability of a new graduate receiving a salary between
$45,000 and $50,000?
ANS: 0.4246
111. {IT Graduates Salary Narrative} What is the probability of a new graduate getting a starting salary in
excess of $55,000?
ANS: 0.0475
112. {IT Graduates Salary Narrative} What percent of starting salaries are no more than $42,250?
ANS: 12.10%
113. {IT Graduates Salary Narrative} What is the cutoff for the bottom 5% of the salaries?
ANS: $40,097.50
114. {IT Graduates Salary Narrative} What is the cutoff for the top 3% of the salaries?
ANS: $55,960
115. A worker earns $16 per hour at a plant and is told that only 5% of all workers make a higher wage. If
the wage is assumed to be normally distributed and the standard deviation of wage rates is $5 per hour,
find the average wage for the plant workers per hour.
ANS: P(X > 16) = .05 ⇒ (16 − µ) / 5 = 1.645 ⇒ µ = $7.78
TRUE/FALSE
116. The mean and the variance of an exponential distribution are equal to each other.
ANS: F
117. The exponential distribution is suitable to model the length of time that elapses before the first
telephone call is received by a switchboard.
ANS: T
118. The mean and standard deviation of an exponential random variable are equal to each other.
ANS: T
119. In the exponential distribution, X takes on an infinite number of possible values in the given range.
ANS: T
120. If the mean of an exponential distribution is 2, then the value of the parameter λ is 2.0.
ANS: F
121. If the random variable X is exponentially distributed and the parameter of the distribution λ = 4, then
P(X ≤ 1) = 0.25.
ANS: F
122. If the random variable X is exponentially distributed with parameter λ = 5, then the variance of X, σ2 =
V(X) = 0.04.
ANS: T
123. If the random variable X is exponentially distributed with parameter λ = 0.05, then the variance of X,
σ2 = V(X) = 20.
ANS: F
124. If the random variable X is exponentially distributed with parameter λ = 0.05, then the probability P(X
> 20) = 0.3679.
ANS: T
125. If the random variable X is exponentially distributed with parameter λ = 0.05, then the probability P(X
< 5) = .2865.
ANS: F
126. If the random variable X is exponentially distributed with parameter λ = 2, then the probability that X
is between 1 and 2 equals the probability that X is between 2 and 3.
ANS: F
MULTIPLE CHOICES
127. Which of the following is not true for an exponential distribution with parameter λ?
a. µ = 1/λ
b. σ = 1/λ
c. The Y-intercept of f(x) is λ.
d. All of these choices are true.
ANS: D
128. If the random variable X is exponentially distributed with parameter λ = 3, then the probability P(X ≥
2) equals:
a. 0.3333
b. 0.5000
c. 0.6667
d. 0.0025
ANS: D
129. If the random variable X is exponentially distributed with parameter λ = 1.5, then the probability P(2 ≤
X ≤ 4), up to 4 decimal places, is
a. 0.6667
b. 0.0473
c. 0.5000
d. 0.2500
ANS: B
130. If the random variable X is exponentially distributed with parameter λ = 4, then the probability P(X ≤
0.25), up to 4 decimal places, is
a. 0.6321
b. 0.3679
c. 0.2500
d. None of these choices.
ANS: A
133. If the random variable X is exponentially distributed, then the mean of X will be:
a. greater than the median.
b. less than the median.
c. equal to the median.
d. Cannot tell; the answer depends on what λ is.
ANS: A
134. If the mean of an exponential distribution is 2, then the value of the parameter λ is
a. 0
b. 2.0
c. 0.5
d. 1.0
ANS: C
135. If the parameter of an exponential distribution is 1, then which of the following is not true?
a. The density function is e−x for x ≥ 0.
b. The mean is equal to 1.
c. The standard deviation and variance are both equal to 1.
d. All of these choices are true.
ANS: D
COMPLETION
136. A random variable with density function e−x for x ≥ 0 has an exponential distribution with λ =
____________________.
ANS: one
137. A random variable with density function e−x for x ≥ 0 has an exponential distribution whose mean is
____________________.
ANS: one
138. A random variable with density function 0.01e−x/100 for x ≥ 0 has an exponential distribution whose
mean is ____________________.
ANS: 100
139. The shape of the density function for an exponential distribution is ____________________.
ANS: positively skewed
141. If X has an exponential distribution, the possible values of X are from ____________________ to
infinity.
ANS: zero
144. If X has an exponential distribution with parameter λ, then the mean of X is ______________.
ANS: 1/λ
146. The y-intercept of the density function for an exponential distribution with parameter 10 is
____________________.
ANS: 10
SHORT ANSWER
148. Let X be an exponential random variable with λ = 1.50. Find the following:
a. P(X ≥ 2)
b. P(X ≤ 4)
c. P(1 ≤ X ≤ 3)
d. P(X = 1)
ANS:
a. 0.0498 (note that f(x) = 1.50e−1.50x for x ≥ 0)
b. 0.9975
c. 0.2120
d. 0
149. Let X be an exponential random variable with λ = 1.50. Find the following:
a. f(x)
b. The y-intercept of f(x)
ANS:
a. f(x) = 1.50e−1.50x for x ≥ 0
b. (0, 1.50)
Truck Salesman
A used truck salesman in a small town states that, on the average, it takes him 5 days to sell a truck.
Assume that the probability distribution of the length of time between sales is exponentially
distributed.
151. {Truck Salesman Narrative} What is the probability that he will have to wait at least 8 days before
making another sale?
ANS: 0.2019 (Note λ is 1/5 = 0.20 days.)
152. {Truck Salesman Narrative} What is the probability that he will have to wait between 6 and 10 days
before making another sale?
ANS: 0.1659
Repair Time
The time it takes a technician to fix a telephone problem is exponentially distributed with a mean of 15
minutes.
153. {Repair Time Narrative} What is the probability density function for the time it takes a technician to
fix a telephone problem?
ANS: f(x) = (1/15)e−x/15, x ≥ 0
154. {Repair Time Narrative} What is the probability that it will take a technician less than 10 minutes to
fix a telephone problem?
ANS: 0.4866
155. {Repair Time Narrative} What is the variance of the time it takes a technician to fix a telephone
problem?
ANS: 225
156. {Repair Time Narrative} What is the probability that it will take a technician between 10 to 15 minutes
to fix a telephone problem?
ANS: 0.1455
The lifetime of a light bulb (in hours) is exponentially distributed with λ = 0.008.
157. {Light Bulb Lifetime Narrative} What is the mean and standard deviation of the light bulb's lifetime?
ANS: µ = σ = 1/λ = 1/0.008 = 125 hours
158. {Light Bulb Lifetime Narrative} Find the probability that a light bulb will last between 120 and 140
hours.
ANS: P(120 ≤ X ≤ 140) = e−0.008(120) − e−0.008(140) = 0.3829 − 0.3263 = 0.0566
159. {Light Bulb Lifetime Narrative} Find the probability that a light bulb will last for:
a. more than 125 hours.
b. at most 125 hours.
c. no more than 125 hours.
d. exactly 125 hours.
e. less than 125 hours.
f. at least 125 hours.
g. no less than 125 hours.
ANS:
a. P(X > 125) = 0.3679
b. P(X ≤ 125) = 0.6321
c. P(X ≤ 125) = 0.6321
d. P(X = 125) = 0
e. P(X < 125) = 0.6321
f. P(X ≥ 125) = 0.3679
g. P(X ≥ 125) = 0.3679
Counter Sales
Suppose that customers arrive at a counter at an average rate of three customers per minute and that
their arrivals follow the Poisson model.
160. {Counter Sales Narrative} Write the probability density function of the distribution of the time that
will elapse before the next customer arrives.
ANS:
Let T = Elapsed time before the next customer arrives. The random variable T follows an exponential
distribution where λ = 3; with mean 1/3 minute between customers. Then the probability density
function of T is f(t) = 3e−3t, t ≥ 0 minutes.
161. {Counter Sales Narrative} Use the appropriate exponential distribution to find the probability that the
next customer will arrive within 1.5 minutes.
ANS: 0.9889
162. {Counter Sales Narrative} Use the appropriate exponential distribution to find the probability that the
next customer will not arrive within the next 2 minutes.
ANS: 0.0025
Phone Orders
The L. L. Bean catalog department that receives the majority of its orders by telephone conducted a
study to determine how long customers were willing to wait on hold before ordering a product. The
length of time was found to be a random variable best approximated by an exponential distribution
with a mean equal to 3 minutes.
163. {Phone Orders Narrative} What is the value of λ, the parameter of the exponential distribution in this
situation?
ANS: Since µ = 3, then
164. {Phone Orders Narrative} What proportion of customers having to hold more than 1.5 minutes will
hang up before placing an order?
ANS:
P(X > 1.5) = e−0.5 = 0.6065
165. {Phone Orders Narrative} Find the waiting time at which only 10% of the customers will continue to
hold.
166. {Phone Orders Narrative} Find the time at which 50% of the customers will continue to hold?
167. {Phone Orders Narrative} What proportion of callers are put on hold longer than 3 minutes?
168. {Phone Orders Narrative} What is the probability that a randomly selected caller is placed on hold for
fewer than 6 minutes?
169. {Phone Orders Narrative} What is the probability that a randomly selected caller is placed on hold for
3 to 6 minutes?