SVKM’s Narsee Monjee Institute of Management Studies

Name of School – Anil Surendra Modi School of Commerce

Program: SYBBA Semester : IV

Course : Organizational Behaviour and Human Resource Code: 4.1
Management

Teaching Scheme Evaluation Scheme

Internal Continuous Term End
Lecture Practical Tutorial Credit Assessment (ICA) Examinations (TEE)
(weightage) (weightage)
40 10 10 50 50

Internal Component Assessment (50 Marks) break up

ICA 1 ICA 2 ICA 3 ICA 4

Mid-term Test Project Group Presentation Class Participation

(Compulsory & Viva Voce
component)

20 10 10 10

Learning Objectives:
 To gain an insight of one’s own as that of others personality (PLO-3b)
 To acquaint the students with basic understanding of Human Behaviour in the
organization and issues related to the various facets of one’s personality with respect to
their job profiles. (PLO-1b & 3b)
 To learn the strategic role of HRM in making a learning organization, adaptable to changes
with conducive and diverse culture and a best place to work (PLO-1a, 1b & 1c)
 To learn the HR dynamics of contemporary organizations in a changing environment.
(PLO-1a, 1b & 1c).
Learning Outcomes:
 Learners will be equipped with skills to analyze their personality which would impact
their personal and professional lives
 Giving insights to learners on how people are important dimensions of an organization
which would lead to organizational effectiveness
 The learner will understand the strategic role of HRM in an organization.
 Students will understand the HR dynamics of contemporary organizations in an ever
changing environment.

Detailed Syllabus: ( per session plan )

Module Wise Reference Books

Module Content
 SVKM’s Narsee Monjee Institute of Management Studies
Name of School – Anil Surendra Modi School of Commerce

Mo
dule
I Introduction to Human Behavior ONLINE PERSONALITY TESTS ON
www.similarminds.com
Personality-
 Big Five personality traits- Questionnaire,
 Fundamental Attribution Theory, Fundamental
Attribution Error
ORGANIZATIONAL BEHAVIOR BY
 Importance of Self Awareness
STEPHEN P ROBBINS.
 Insight Discovery Color Energies- Model to
Understand Personalities

II Emotional Intelligence INTERPERSONAL SKILLS IN

 Emotions and Childhood, Role of Emotions, ORGANIZATIONS, SUZANNE C. DE
Emotions and Attitudes, JANASZ, KAREN O. DOWD, BETH Z.
 Daniel Goleman’s EI Model SCHNEIDER
 Emotional Labor and Emotional Dissonance
Mental Health & Positive Psychology www.coursera.com

 Emotional Hygiene,
 Emotional First-Aid,
 Differences in Physiological and
Psychological Injuries
 Happiness Advantage
III Introduction to Organizational Behaviour INTERPERSONAL SKILLS IN
ORGANIZATIONS, SUZANNE C. DE
 Johari Window,
JANASZ, KAREN O. DOWD, BETH Z.
 Model of Intercultural Sensitivity and
SCHNEIDER
Discrimination,
 Generosity Spectrum by Prof. Adam
Questionnaire- Friendship Relations
Grant
Survey
 Transactional Analysis

IV Working with Others ORGANIZATIONAL BEHAVIOR BY

STEPHEN P ROBBINS.
 Groups Vs Teams
 Stages in Team Development
 Types of Teams : Problem Solving, Cross-
www.coursera.com
Functional, Self Managed, Virtual Teams
 Conflict : A Necessary Evil and an
Opportunity,
 Sources of Conflict,
 SVKM’s Narsee Monjee Institute of Management Studies
Name of School – Anil Surendra Modi School of Commerce
 Conflict Management Strategies
V Introduction to HRM
 HRM-concept, definition, importance
 HRM Functions and Objectives
 HR cycle and role of HR manager in it
 Hard HR vs Soft HR
 HR in Startups
VI Human Resource Planning
 HRP-objective and concept
 HRP process- identification of workforce
requirements
 Manpower demand forecasting, analysis of
manpower supply
 Strategic HR Initiatives
VII Recruitment & Selection
 Concept, Importance
 Process and Methods of Recruitment and
Selection
 Sources of Recruitment & Selection
 Challenges of recruitment
 Employer Branding and Social Media
VIII Training and Development
 Training Needs Assessment (TNA)
 Training Process (ADDIE Model)
 Training Methods
 Types of Training
 Evaluation of Training
 e-Learning and Gamification for Learning
IX Performance Management
 Performance management system- meaning,
concept and importance
 Performance Appraisal Methods
HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
PANDE & SWAPNALEKHA BASAK,
PEARSON LEARNING, 2016.
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI
HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
PANDE & SWAPNALEKHA BASAK,
PEARSON LEARNING, 2016.
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI
HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
PANDE & SWAPNALEKHA BASAK,
PEARSON LEARNING, 2016
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI
HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
PANDE & SWAPNALEKHA BASAK,
PEARSON LEARNING, 2016.
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI
HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
PANDE & SWAPNALEKHA BASAK,
PEARSON LEARNING, 2016
 SVKM’s Narsee Monjee Institute of Management Studies
Name of School – Anil Surendra Modi School of Commerce

 Challenges & failures of performance GARY DESSLER HUMAN

management system RESOURCE MANAGEMENT 2004,
 Shift from performance management PRENTICE HALL, NEW DELHI
systems to real time feedback systems

X Compensation and Benefits: HUMAN RESOURCE MANAGEMENT: TEXT

& CASES, 2/E BY SHARON
 Compensation package
PANDE & SWAPNALEKHA BASAK,
 Trends in compensation (case examples)
PEARSON LEARNING, 2016
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI
XI Employee Exit & Retention Decisions HUMAN RESOURCE MANAGEMENT: TEXT
& CASES, 2/E BY SHARON
 Employee Turnover
PANDE & SWAPNALEKHA BASAK,
 Retention Strategies (Case Examples)
PEARSON LEARNING, 2016
 HR Dilemmas
GARY DESSLER HUMAN
RESOURCE MANAGEMENT 2004,
PRENTICE HALL, NEW DELHI

Text Books:
 Robbins, Stephen P., "Organizational behavior: concepts." Theory and Applications
 Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider “Interpersonal skills in Organizations”
 Gary Dessler, “Human Resource Management”, 2004, Prentice Hall, New Delhi, 9th Edition.
 Sharon Pande & Swapnalekha Basak, “Human Resource Management: Text & Cases”, 2/E
Pearson Learning, 2016.
 Fred Luthans, “Organizational Behavior”
 Bohlander G.; Snell, S; Sherman A., “Managing Human Resources”, Thomson South
Western, 2001. 12th Edition
Reference Books & Websites:
 A.B. (Rami) Shani, James B. Lau, Behavior in Organizations an Experiential Approach, McGraw Hill,
2005
 John W. Slocum, Jr., Don Hellriegel, Fundamentals of Organizational Behaviour, Cengage Learning,
2008
 Originals by Adam Grant
 Givers and Takers by Adam Grant
 www.similarminds.com
 www.coursera.com
 www.shrm.org