VNX ™ SolVe Generator

Solution for Validating your engagement

Replacing 8.1 Control Station

Topic
VNX 5200 Procedures
Selections
VNX5200 Activity Type: Hardware Replacements
Control Station: 8.1 Control Station

Generated: October 24, 2019 3:55 AM GMT

REPORT PROBLEMS

If you find any errors in this procedure or have comments regarding this application, send email to
SolVeFeedback@emc.com
Copyright © 2019 Dell Inc. or its subsidiaries. All Rights Reserved.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION (“EMC”)
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE
INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-
INFRINGEMENT AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF
DEALING OR PERFORMANCE OR USAGE OF TRADE. IN NO EVENT SHALL EMC BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF EMC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

EMC believes the information in this publication is accurate as of its publication date. The information is
subject to change without notice. Use, copying, and distribution of any EMC software described in this
publication requires an applicable software license.

Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be the property of their respective owners.

Publication Date: October, 2019

EMC Confidential Information version: 7.0.6.21

Page 1 of 27
 Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

Replacing a Control Station (CS) with VNX 8.1 Unified/File system.......................................4

Task 1: Collect Control Station information...................................................................................4
Task 2: Backup CS0’s System Configuration (Skip this task if replacing CS1) ............................5
Task 3: Power off the appropriate Control Station ........................................................................6
Task 4: Remove the faulted Control Station .................................................................................7
Task 5: Insert the replacement Control Station.............................................................................9
Task 6: Prepare for the replacement activity...............................................................................11
Task 7: Recovering Control Station 0 (Skip Task if replacing CS1)............................................12
Task 8: Recovering Control Station 1 .........................................................................................18
Task 9: Restoring configuration files on CS0 (Skip this task for CS1 replacement) ...................24
Task 10: Restore miscellaneous services.....................................................................................25
Task 11: Power Up CS1 (if you have completed a CS0 recover) .................................................25
Task 12: (Optional Task) Determine NAS Version when CS is not Working ................................26

EMC Confidential Information version: 7.0.6.21

Page 2 of 27
Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks

1. [ ] Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you
need to be aware of before performing this activity. Read, understand, and when necessary perform
any tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

489302: If you are using Data At Rest Encryption (D@RE) on your VNX2 array, perform a Keystore
Backup prior to the NDU and store the backup image on a host system: Unisphere > System >
System Management > Backup Keystore file

488877: In Rel 33 P155 during a controlled reboot, an issue maybe encountered where a lun(or luns)
may not accept I/O for 50+ seconds during the trespass process. There is a strong probability that
this issue will be impactful when upgrading from Rel 33 P155 to any later release of code. Dell EMC
strongly recommend to installs KB488877-01.01.5.001-armada64_free.ndu (available on
support.emc.com) prior to attempting an install of any VNX OE version when upgrading from Rel 33
P155.

301857: Do not perform a VNX OE NDU on any VNX Storage Processors connected to a VPLEX
running any VPLEX GeoSynchrony version. Do not perform a proactive Storage Processor reboot on
any VNX Storage Processors connected to a VPLEX running any VPLEX GeoSynchrony version.
Refer to ETA 182792, ETA 193541, and ETA 197315

302035: Block deduplication feature in VNX2 arrays running Block 05.33.000.5.051 with VMware ESX
servers or Microsoft Windows 2012 Server may lose access to a set of deduplication enabled LUNs.

2. [ ] This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.
VNX Top Service Topics

EMC Confidential Information version: 7.0.6.21

Page 3 of 27
Replacing a Control Station (CS) with VNX 8.1 Unified/File
system
 A CS replacement should only be conducted for CS hardware failures, local Linux corruption
that FSCK cannot repair, or if the CS will not boot.
 A CS0 replacement involves reinstalling the Linux O/S and restoring various configuration and
NAS database files, and requires that CS1 be powered off before starting the recovery process.
 A CS1 replacement involves reinstalling the Linux O/S, and requires that CS0 be running as
the Primary Control Station before doing the CS1 reinstall.
 Important Notice: For CS0 recovery on Gateway or Unified VNX2 systems (normally using
an Express Install DVD image), you may encounter an error during Task 3 of the recovery
process: “ENAS_install_rpm has failed.” If you encounter this issue, you can download and burn
the Classic VNX OE DVD iso image (e.g., “8.1.8.121_dvdimage.iso”), and perform a
“boot:serialrecover”. Or, if you cannot do this, refer to KB article 457288 for steps to work around
the Express Install DVD issue.

WARNING: The Replacement procedure is not designed, and cannot fix, a NAS backend LUN/partition
corruption issue and should not be used for that purpose! The CS0 replacement is different than the CS1
replacement procedure—review carefully!

Task 1: Collect Control Station information

3. [ ] To facilitate the Control Station replacement, obtain the following information, if applicable, from
the site administrator, tailoring the information for either CS0 or CS1 replacement:

Table 1 Control Station/Blade/Array Info

Site parameter Site value Site parameter Site value

CS IP Address: VNX SPA IP Address:
CS IP Netmask: VNX SPB IP Address:
CS Gateway Address: VNX Admin Username:
CS File OE Version: VNX Admin Password:
Blade NAS version: CS nasadmin password:
CS root password: NTP Server IP Addresses:

CS Timezone: [Use la -la /etc/localtime on CS

to see if timezone is set. Use
nas_cs -info -timezones to see
list of all possible timezone
strings]

DNS Domain name: DNS IP Addresses:

CS IP Alias Address: ESRS/ConnectHome/Email
User Information:

EMC Confidential Information version: 7.0.6.21

Page 4 of 27
Task 2: Backup CS0’s System Configuration (Skip this task if replacing CS1)
Note: If CS0 hardware has failed, NAS Services may be running on CS1. You can still perform
the following steps in this task to upload and run the upgrd-ckv script to backup files, but you must
remember to power off CS1 before performing the actual CS0 recovery operation! You cannot
perform a CS0 recovery operation if CS1 is running.

IMPORTANT: It is extremely important that the replacement procedure use the Express Install DVD
media File OE version that matches the version running on the system! Refer to the Optional Task at the
end of the procedure if you cannot determine which File OE NAS version is running on the system.

2. [ ] Login to CS0 as nasadmin user, then su to the root user:

su root
3. [ ] Check whether NAS services are running, and verify which Control Station is running as the
Primary:
Example shows CS0 running normally as the Primary with NAS Services running:
/nas/sbin/getreason
10 - slot_0 primary control station
11 - slot_1 secondary control station

Example shows CS1 running as the Primary with NAS Services running:
/nasmcd/getreason
- slot_0 reset
10 - slot_1 primary control station

Note: If slot 0 has a reason code of 10, then NAS services are running.

1. [ ] Upload and run the latest upgrd-ckv script on the Control Station.

a. Locate the latest upgrd-ckv script in the following SolVe Generator location on your Laptop and
upload to the /home/nasadmin directory on the Control Station:
C:\ProgramData\EMC\SolVeDesktop\VNX.SOLVE\Scripts\upgrd-ckv11-24.tar.gz
a. Unzip/untar the script and execute the script in CS Backup mode:
# tar zxvf upgrd-ckvxx-xx.tar.gz
# /home/nasadmin/upgrd-ckv<xx>.bin -vb 1

Note: Note: The script creates tar.gz backup files in the /nbsnas/var/dump/recover_cs0 directory

/nbsnas/var/dump/recover_cs0/cron.tar.gz
/nbsnas/var/dump/recover_cs0/emcnas.tar.gz
/nbsnas/var/dump/recover_cs0/files.tar.gz
/nbsnas/var/dump/recover_cs0/nasdb_backup.1.tar.gz
/nbsnas/var/dump/recover_cs0/nasmcd.tar.gz
2. [ ] Create a manual backup of the /home directory to the /nbsnas/var/dump/recover_cs0 directory

EMC Confidential Information version: 7.0.6.21

Page 5 of 27
 # tar zcvf /nbsnas/var/dump/recover_cs0/home_backup.tar.gz /home
3. [ ] Create a manual backup of the /etc directory to the /nbsnas/var/dump/recover_cs0 directory
# tar zcvf /nbsnas/var/dump/recover_cs0/etc.tar.gz /etc
1. [ ] Verify Control Station File OE version and model name:
/nasmcd/bin/nas_version
8.1.2.51
/nas/sbin/model
VNX5600
2. [ ] Verify whether the Data Movers are running the same version or a patch version.
server_version ALL
server_2 : Product: EMC File Server Version: T8.1.2.501
server_3 : Product: EMC File Server Version: T8.1.2.501
3. [ ] If any Data Movers are running a specific NAS patch version, locate the patch in the /nas/dos/bin
directory, and copy to the /nas/var/backup directory:
# cp –ip /nas/dos/bin/nas501.exe /nas/var/backup

4. [ ] Copy all /nbsnas/var/dump/recover_cs0 files, except “nasdb_backup.1.tar.gz”, to

/nas/var/backup:
# cp –ip /nbsnas/var/dump/recover_cs0/* /nas/var/backup/

Note: Note: Answer “n” when asked to overwrite “nasdb_backup.1.tar.gz”

5. [ ] For added safety, copy the following files off to your service laptop:
/nbsnas/var/dump/recover_cs0/nasdb_backup.1.tar.gz
/nbsnas/var/dump/recover_cs0/home_backup.tar
/nbsnas/var/dump/recover_cs0/nas501.exe

Task 3: Power off the appropriate Control Station

CAUTION: If you are replacing CS1, you must verify that CS0 is running as the Primary CS before doing
the replace.

CAUTION: If you are replacing CS0, power down CS1 now, but DO NOT unplug its AC power cord.

12. [ ] If you are replacing the Secondary Control Station (CS1), power it down now, and unplug its AC
power cord from the PDP panel:
/nasmcd/sbin/t2reset pwroff –s 1
# /nasmcd/sbin/getreason
10 - slot_0 primary control station
- slot_1 powered off
13. [ ] If you are replacing CS0, do the following:
a. If you have a Secondary CS1, power it off now using the command listed in Step 11 above, but
DO NOT unplug its AC power cord.

EMC Confidential Information version: 7.0.6.21

Page 6 of 27
 b. Power off CS0 using the following command, or manually, and unplug its AC power cord from
the PDP panel.
/nasmcd/sbin/t2reset pwroff –s 0
c. Press and hold the power button to power down the Control Station. Remove the bezel to
access this button.

Figure 1 Control Station Power Button

Task 4: Remove the faulted Control Station

14. [ ] Use masking tape, etc., make sure that each Ethernet cable is appropriately labeled so that it
can be placed back into the correct port later.
15. [ ] Disconnect all of the Ethernet, serial, and power cables from the rear of the faulted Control
Station.
16. [ ] Remove the faulted Control Station from the front of the cabinet:
a. At the front of the cabinet, remove the stabilizing screws from behind the latch brackets on
inner rail on each side of the Control Station, and pull the unit forward out of the cabinet until it
locks into place. Save the screws because they will reused for the replacement CS.

Figure 2

EMC Confidential Information version: 7.0.6.21

Page 7 of 27
 CAUTION: After releasing the rail locks, you must be prepared to support the full weight of the
Control Station.

b. On each inner rail, and using your fingers, pull the blue tabs that are marked with an arrow,
towards you, which will release the rail lock.

Figure 3

c. Slide the CS completely out of the rack, while supporting its weight, along with the attached
inner rails and set the unit aside.

Note: The inner rails are reused on the replacement Control Station.

17. [ ] Now remove the attached inner rails from each side of the Control Station.

EMC Confidential Information version: 7.0.6.21

Page 8 of 27
 Figure 4

a. Locate the metal latch in the middle of the inner rail, push in and hold.
b. Push the inner rail forward to release the connection studs from the small end of the rail notches.
c. When the connection studs are in the large end of the rail notches, release the metal latch and pull
the inner rail away from the Control Station assembly. Repeat these steps to remove the other
inner rail.

Task 5: Insert the replacement Control Station

18. [ ] Remove the replacement Control Station from its static-free packaging and attach the inner rails
that were removed from the faulted CS.

EMC Confidential Information version: 7.0.6.21

Page 9 of 27
 Figure 5

a. Align the large end of the rail notches on the inner rails with the connection studs on the side of
the Control Station.
b. Push the flat side of the inner rail onto the connection studs.
c. Slide the inner rail backward along the server until the studs fit securely into the small end of the
rail notches. You will hear an audible click when the rail is secure. Repeat the above steps to
attach the other inner rail. You have now installed the inner rails and the unit is ready to be put
back into the rack.
19. [ ] From the front of the cabinet, slide the replacement CS assembly into the 1U rail opening to
rejoin the inner rails to the mounted slide rail assemblies on each side of the rack.

EMC Confidential Information version: 7.0.6.21

Page 10 of 27
 a. Align the inner rails on the CS with the channels on the inside of the slide rails. Slide the CS back
until the rails are rejoined, which is approximately half-way into the cabinet.
b. You will hear an audible click when the inner rails are secured to the slide rails.
c. Using your fingers on each inner rail, pull the blue tab with the arrow symbol towards you, which
will release the rail locks and allow you to then push the CS all the way into the rack.
d. Insert the Phillips head screws into the mounting channel holes on each side of the cabinet, and
tighten to secure the unit in place. The Control Station has now been physically installed into the
cabinet.
20. [ ] Reconnect the cables on the replacement Control Station, except for the power cable (we will
reconnect the power cord later).

Task 6: Prepare for the replacement activity

Note: Use the Express Install DVD media when replacing either CS0 or CS1. The syntax used to replace
CS0 is different from that used when replacing CS1, seen below:

CS0=boot:recovery
CS1=boot:integrated

21. [ ] Connect the null modem cable from the serial port on the back of the Control Station to your
service laptop.

Figure 6 Control Station Serial Port

22. [ ] Open a HyperTerminal or Serial PuTTY session using the following settings:
Bits per second: 19200
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
Emulation: Auto Detect
Telnet terminal ID: ANSI
23. [ ] Reconnect the replacement Control Station power cable to the appropriate power distribution unit
(PDU), then insert the Express Install DVD media into the cd drive.
24. [ ] Follow the appropriate Task to perform the “recovery” for CS0, or the “integrated” install for CS1:
 To recover CS0, follow Task 7, Recover Control Station 0
 To recover(install) CS1, follow Task 8, Install Control Station 1

EMC Confidential Information version: 7.0.6.21

Page 11 of 27
Task 7: Recovering Control Station 0 (Skip Task if replacing CS1)

CAUTION: If you are performing a CS0 recovery, and you see a popup that asks, “Is this a Control
Station Fresh Install?”, you must abort and stop the recovery! You must make sure that CS0 hardware,
including the DVD player, is working before doing the recovery. You may need new CS hardware if you
continue to see this popup. You must be able to start the recovery with the “boot:recovery” option.

25. [ ] In the command window, the Control Station displays its boot messages followed by the boot
prompt. You have one minute to type the installation command required for the Control Station being
replaced. At the boot prompt, enter:
boot:recovery
Note: Under certain situations, such as when a CS Replacement is in progress, the CS might not
boot from the DVD to the expected "boot:" option screen. If this occurs, make sure the DVD is
inserted, shutdown the CS completely, then restart the system. Make sure to select "F1" during the
following ISOLINUX screen output. In certain cases, you may need to use new CS Hardware:

ISOLINUX 3.61 2009-03-27 Copyright (C) 1994-2008 H. Peter Anvin

The EMC NAS install process will continue in 8 seconds.
To interrupt it and display the main menu, press F1.

EMC Confidential Information version: 7.0.6.21

Page 12 of 27
 Figure 7 CS0 recovery

26. [ ] At the following question, answer yes: Do you wish to continue with the recover now? > yes
27. [ ] After CS0 reboots, the question is asked again, answer yes: Do you wish to continue with the
recover now [yes or no]? yes
28. [ ] Accept the default internal network configuration values as follows:
a. The Primary Internal Network Setup dialog box appears, tab to OK and press Enter to
accept the default values.

EMC Confidential Information version: 7.0.6.21

Page 13 of 27
 Figure 8 Primary Internal Network Setup

b. When the IPMI Network Setup dialog box appears. Tab to OK and press Enter to accept the
default values.

Figure 9 IPMI Network Setup

EMC Confidential Information version: 7.0.6.21

Page 14 of 27
 c. When the Backup Internal Network Setup dialog box appears, tab to OK and press Enter.

Figure 10 Backup Internal Network Setup

29. [ ] When prompted, enter the customer-provided external networking and host name values. This is
the external network port (eth3) used for VNX system management.

a. The Network Configuration dialog box appears. Select Yes, and then press Enter.

Figure 11 Network Configuration

b. The Boot Protocol dialog box appears. Select Static IP address, tab to OK, and press Enter.

EMC Confidential Information version: 7.0.6.21

Page 15 of 27
 Figure 12 Boot Protocol

c. The Configure TCP/IP dialog box appears. Make sure IPv4 is selected and tab to Ok, then Enter.
Other valid selections include:
 IPv4
 IPv4 and IPv6 (you must select both check boxes!)

Figure 13 Select IP type

d. The Configure TCP/IP dialog box appears. Enter the IPv4 address, netmask, default gateway IP
address, and primary nameserver IP address. Tab to OK and press Enter when finished.

EMC Confidential Information version: 7.0.6.21

Page 16 of 27
 Figure 14 Configure IP Address

e. The Configure Network dialog box appears, enter the Domain name, Host name, and optional
Secondary and Tertiary nameserver IP addresses. Tab to OK and press Enter.

Figure 15 Example -- Configure Network

30. [ ] The Celerra Install/Upgrades dialog box appears. Tab to the Integrated option for the Unified/File
system, then OK to confirm.

EMC Confidential Information version: 7.0.6.21

Page 17 of 27
 Figure 16 System type

31. [ ] The system will display a summary message when the installation completes.
===============================SUMMARY=============================
Congratulations!! Recovery for VNX software to release 8.1.2-51 succeeded.
Status: Success
Actual Time Spent: 36 minutes
Total Number of attempts: 2
Log File: /nas/log/recover.8.1.2-51.Mar-17-08:47.log
===================================END==============================

Note: If replacement issues occur, review the “/nas/log/recover.xxx.xxx.log” file.

32. [ ] Skip the next Task and go to the task for “Restoring Configuration files on CS0”.

Task 8: Recovering Control Station 1

CAUTION: “Recovering” CS1 involves reinstalling the Linux O/S. However, you cannot do a CS1
recovery without first making sure that CS0 is running as the Primary CS.

1. [ ] After inserting and booting from the Express Install DVD media, a number of options are
presented. Enter the following for a CS1 recover, which is actually an “install”:
boot:integrated

EMC Confidential Information version: 7.0.6.21

Page 18 of 27
 Figure 17 CS1 install

Note: Under certain situations, such as when a CS Replacement is in progress, the CS might not
boot from the DVD to the expected "boot:" option screen. If this occurs, make sure the DVD is
inserted, shutdown the CS completely, then restart the system. Make sure to select "F1" during the
following screen output. In some cases, you may need new CS hardware:

ISOLINUX 3.61 2009-03-27 Copyright (C) 1994-2008 H. Peter Anvin

The EMC NAS install process will continue in 8 seconds.
To interrupt it and display the main menu, press F1.

2. [ ] After CS1 reboots, the system will prompt the user with Internal Network address values. Accept
the default values for Primary, IPMI, and Backup Internal Networks.

a. In the Primary Internal Network Setup dialog box (eth0), tab to the OK box to accept the default
values, and press Enter.

EMC Confidential Information version: 7.0.6.21

Page 19 of 27
 Figure 18 Primary Internal Network Setup

b. In the IPMI Network Setup screen (eth1), tab to the Ok box and accept the default values, then
Enter.

Figure 19 IPMI Network Setup

EMC Confidential Information version: 7.0.6.21

Page 20 of 27
 c. In the Backup Internal Network Setup screen (eth2), tab to the Ok box and press Enter to accept
the default values.

Figure 20 Backup Internal Network Setup

3. [ ] When prompted, enter the customer-provided external networking and host name values. This is
the external network port (eth3) used for LAN connectivity.

a. The system displays the Network Configuration dialog box. Tab to Yes and then press Enter.

Figure 21 Network Configuration

b. Next, the system displays the Boot Protocol dialog box. Select Static IP address. Tab to OK and
press Enter.

EMC Confidential Information version: 7.0.6.21

Page 21 of 27
 Figure 22 Boot Protocol

c. The Configure TCP/IP dialog box appears. Make sure IPv4 is selected and tab to Ok, then Enter.
Other valid selections include:
 IPv4
 IPv4 and IPv6 (you must select both check boxes!)

Note: If you select IPv4 and IPv6, you will be prompted to enter IP addresses in the IPv6 format.

Figure 23 Configure TCP/IP Protocol

d. At the next Configure TCP/IP box, enter the IPv4 address, netmask, default gateway IP address,
and primary nameserver IP address. Tab to OK and press Enter.

EMC Confidential Information version: 7.0.6.21

Page 22 of 27
 Figure 24 Configure TCP/IP Configuration

e. At the Configure Network box, enter the Domain name, Host name, and optional Secondary and
Tertiary nameserver IP addresses. Tab to OK and press Enter.

Figure 25 Configure Network name

4. [ ] The system will display a summary message when the installation completes.
===============================SUMMARY===========================
Congratulations!! Install for VNX software to release 8.1.2-51 succeeded.
Status: Success
Actual Time Spent: 30 minutes
Total Number of attempts: 2
Log File: /nas_standby/log/install.8.1.2-51.Mar-17-09:56.log
==============================END=================================
5. [ ] After the installation completes on CS1, locate the parts Return label, complete the information,
and prepare the box for return to EMC. Use manual method to set timezone on the CS1.
Example: ln -s /usr/share/zoneinfo/<customer_timezone> /etc/localtime

EMC Confidential Information version: 7.0.6.21

Page 23 of 27
Task 9: Restoring configuration files on CS0 (Skip this task for CS1 replacement)
38. [ ] If system configuration backup files were not collected before the CS0 recover, or if you are sure
that no additional files or configurations require restoration, you may skip this Task. If you do intend
to restore configuration files, you must be extremely diligent in verifying that what you are restoring is
not corrupted or out-of-date. Unless wholesale restoration of files is required, it is suggested that you
unzip files into a temporary directory, and replace individual files rather than entire directories.
39. [ ] Log in to CS0 as nasadmin, su to root user:
su root
40. [ ] Verify that /nas, /nbsnas, /nas/dos, and /nas/var partitions are mounted:
df
41. [ ] Verify that backup files from Task 2 are in the /nas/var/backup directory. If necessary, restore
from your laptop backup.
ls -l /nas/var/backup/*|egrep "gz|exe"
Sample output:
-rw-r--r-- 1 root root 125 Mar 13 11:15 /nas/var/backup/cron.tar.gz
-rw-r--r-- 1 root root 2333587 Mar 13 10:28 /nas/var/backup/emcnas.tar.gz
-rw-r--r-- 1 root root 28083290 Mar 13 10:28 /nas/var/backup/files.tar.gz
-rw-r--r-- 1 root root 8084165 Mar 13 10:53
/nas/var/backup/home_backup.tar.gz
-rw-r--r-- 1 root root 8564530 Mar 13 16:01
/nas/var/backup/nasdb_backup.1.tar.gz
-rw-r--r-- 1 root root 25080752 Mar 13 10:28 /nas/var/backup/nasmcd.tar.gz
-rw-r--r-- 1 root root 28233152 Mar 13 11:30 /nas/var/backup/nas501.exe

42. [ ] Create a temporary directory for the NASDB backup file (nasdb_backup.1.tar.gz):
mkdir -p /tmp/recover_cs0
43. [ ] Change to this temporary directory:
cd /tmp/recover_cs0
44. [ ] Copy the backup file to /tmp/recover_cs0:
cp -ip /nbsnas/var/dump/recover_cs0/nasdb_backup.1.tar.gz .
45. [ ] Extract the /etc directory files to the /tmp/recover_cs0 directory:
tar zxvf nasdb_backup.1.tar.gz etc /tmp/recover_cs0
46. [ ] Examine the /tmp/recover_cs0/etc files and copy only files to /etc that need restoration.
cd /tmp/recover_cs0/etc
Alternatively, extract all etc directory files from the etc.tar.gz backup,
to the /etc directory in one replacement operation:
# cd /
# tar zxvf /nbsnas/var/dump/recover_cs0/etc.tar.gz etc

EMC Confidential Information version: 7.0.6.21

Page 24 of 27
47. [ ] Copy the home_backup.tar.gz files to /tmp/recover_cs0, extract, and manually copy only files
requiring restoration:
cp -ip /nbsnas/var/dump/recover_cs0/home_backup.tar.gz .
tar zxvf home_backup.tar.gz home /tmp/recover_cs0
cd /tmp/recover_cs0/home

Alternatively, extract all home directory files from the

home_backup.tar.gz backup, to the /home directory in one replacement
operation:
# cd /
# tar zxvf /nbsnas/var/dump/recover_cs0/home_backup.tar.gz home

48. [ ] If the Blades were running a NAS patch (for example, nas501.exe), you can copy from the
/nas/var/backup directory.
49. [ ] Remove the tar files and temporary directories from the system.
cd /
rm -rf /tmp/recover_cs0
50. [ ] Reboot CS0 to ensure that the Control Station works with the new configuration (verify that CS1
is powered down first, as required):
reboot

Task 10: Restore miscellaneous services

Some services may need to be reconfigured after a CS replacement,such as:
 NTP Service
 DNS settings
 Timezone

51. [ ] Verify CS values, then set timezone, ntp service, date, dns settings, etc., for CS0 if required:

nas_cs –info
nas_cs -info -timezones (Provides list of all possible timezones)
nas_cs -set -timezone <customer’s_timezone>
Note: Setting timezone on the Control Station requires reboot
ls -la /etc/localtime (shows the local timezone,if set)
52. [ ] If the Control Station was replaced on a system with IP Replication configured between systems,
you may need to re-establish the Control Station trust relationships (use nas_cel –list to verify).
53. [ ] If IPaliasing was in use on CS0, you may need to reset IPalias:
nas_config -IPalias -list
nas_config –IPalias –create 0

Task 11: Power Up CS1 (if you have completed a CS0 recover)
54. [ ] Power-on CS1 (if required) and wait 5 minutes for it to boot.
/nasmcd/sbin/t2reset pwron -s 1
55. [ ] Optional: Test failover functionality of CS0 to CS1:

EMC Confidential Information version: 7.0.6.21

Page 25 of 27
 /nasmcd/sbin/cs_standby –failover
Note: Wait up to 15 minutes for CS1 to fully restart with NAS Services
56. [ ] Restore back to CS0 and wait approximately 15 minutes for NAS Services to restart:
/nasmcd/sbin/cs_standby –failover
1. [ ] Verify that ConnectHome and Email User notifications (if applicable) are enabled and active:
# /nas/sbin/nas_connecthome -info
# /nas/sbin/nas_connecthome -service start –clear
# /nas/bin/nas_emailuser -info
# /nas/bin/nas_emailuser -modify -enabled yes
2. [ ] If the customer was using the ESRS Device Client on the Unified/File Control Station, it should
be re-provisioned now using the Unisphere GUI. Launch Unisphere > System > Manage ESRS
for File.
3. [ ] Perform a system Health Check:
nas_checkup
4. [ ] Locate the parts Return label, complete the information, and prepare the box for return to EMC.

Task 12: (Optional Task) Determine NAS Version when CS is not Working
If you do not know which NAS version is running on the system, there are a couple of options. If there is
an alternate CS1, you can run /nasmcd/bin/nas_version to get the File OE version. Otherwise, perform
the following steps to serially connect to the Standby Data Mover and then output the blade OE version.
If a patch version is reported, you can assume the released package version.
Example: 8.1.2.501 is reported on the Blade. The released package for the CS is 8.1.2-51.

5. [ ] Connect a serial cable (mini-DB9) from the service laptop (COM1 or COM2) to the serial
maintenance port on the management module that is associated with the Standby Blade.

Note: When viewed from the rear, the serial maintenance port on the right, (A) side, connects to the
even-numbered Blade in the Blade enclosure (for example, Blade 2). The serial port on the left, (B)
side, connects to the odd-numbered Blade (for example, Blade 3).

6. [ ] Open a Serial Putty session with the following settings:

Bits per second: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
Emulation: Auto Detect
Telnet terminal ID: ANSI
7. [ ] Click the Call icon to connect to the Blade console. The CONSOLE prompt appears:
CONSOLE>
8. [ ] Redirect the output to the console:
logsys add output console
9. [ ] Run the version command on the Blade:
version

EMC Confidential Information version: 7.0.6.21

Page 26 of 27
10. [ ] Reset the console output to log:
logsys delete output console

EMC Confidential Information version: 7.0.6.21

Page 27 of 27