General Transit Packaging Guidelines V1.3

General Transit Packaging Guidelines
Version 1.3
January 7, 2019
Pier 1 Imports Transit Packaging Manual - Effective July 5, 2018
Transit Packaging Program

Pier 1 Imports is committed to provide the best customer experience possible. A key part of that
experience is receiving undamaged, quality products. Protective packaging plays an important part in a
positive customer experience. These general guidelines are to help in the development of the most
effective and economical packaging. This document provides information on general transit packaging
design, regulatory guidelines, specific design guides by product type, carton marking, and transit testing
requirements. These documents are also available individually on the Transit Packaging page of Pier 1
Connect. Please use these general requirements if there are no specific guidelines for your product
type.
As of December 12, 2018 PO number is not required on inner carton marking label.
As of June 25, 2018 all content (carton and regulatory markings) printed on inner and master cartons
must be in black ink. This is a rolling change, therefore if markings have already been printed in red (for
certain info per the previous version of General Transit Packaging Guidelines) it should not hold up
shipment. Proceed and correct for future shipments.
All infor mati on contained within this document is pr opri etary and confi dential – ©Pier 1 Imports, Inc. 2
Contents
1 General Packaging Guidelines ............................................................................................... 4
2 Carton Markings ................................................................................................................. 7
2.1 Definitions .................................................................................................................. 7
2.2 Symbols...................................................................................................................... 8
2.3 Regulatory Markings..................................................................................................... 9
2.3.1 California TB-117-2013 Flammability of Upholstered Furniture and Cushions................. 9
2.3.2 Formaldehyde Emissions in Composite Woods (TSCA Title VI and CARB Phase 2)...........10
2.3.3 U.S. Fish and Wildlife Service (FWS) Carton Marking Requirements .............................11
2.3.4 Ceramic Tableware from China ..............................................................................12
2.3.5 Hazardous Materials Carton Marking ......................................................................13
2.4 Master Carton Print Guidelines .....................................................................................14
2.4.1 Master Carton Print Illustration…………………………………………………………………………………...15
2.4.2 Master Carton Print Layout – SMALL………………………………………………………………………………16

2.4.3 Master Carton Print Layout – MEDIUM…………………………………………………………………………..17
2.4.4 Master Carton Print Layout – LARGE………………………………………………………………………………18
2.5 Carton Label Option……………………………………………………………………………………………………………….19
2.6 Inner Carton Print Guidelines…………………………………………………………………………………………………20
2.6.1 Inner Carton Example Illustrations………………………………………………………………………………….21
2.6.2 Inner Carton Label Examples………………………………………………………………………………………….22
2.7 Multi-Part SKU Markings………………………………………………………………………………………………………..24
2.8 Seasonal Carton (Tape) Requirements.............................................................................25
2.9 Exceptions & Special Wrapping Requirements.................................................................26
2.10 Carton Marking FAQ ....................................................................................................28
3 Transit Testing Requirements (Only required for Furniture, Wall Art, Mirrors) ............................29
3.1 Pier 1 Product Categories that Require Transit Testing......................................................29
3.2 In-House Packaging Transit Test ....................................................................................30
3.2.1 Step 1: Pre-Test Information..................................................................................30
3.2.2 Step 2 – 1A METHOD: Conduct Sample Preparation & Drop Testing.............................31
3.2.3 Step 2 – 1B METHOD: Conduct Sample Preparation & Drop Testing.............................32
3.2.4 Step 3: Complete Post-Test Documentation .............................................................32
3.3 In-House Drop Test Report File Naming Convention .........................................................33
3.4 Pier 1 In-House Drop Test Template...............................................................................34
3.5 Transit Testing FAQ .....................................................................................................35
1 GENERAL PACKAGING GUIDELINES

Packaging Functions
▪ Containment of the product to ensure integrity and safety.
▪ Protection of the product from physical damage.
▪ Protection of the product from environmental conditions.
▪ Compliance with legal and regulatory requirements.
▪ Accurate carton marking information.
Supply Chain Requirements

It is the supplier’s responsibility to package products to arrive at Pier 1 stores or customers’
undamaged. Supplier must design for the following possible steps in the Pier 1 Supply Chain:
Loading in containers Unloading at Pier 1 stores

Trans-loading at consolidation points Shipping to customers’
Unloading and storage at Pier 1’s DCs Distribution through home delivery services
Shipping to Pier 1 stores
Quality of Corrugated Packaging Materials

Clean, new packaging materials is required. Renewable, recycled and recyclable materials are
encouraged. All cartons and packaging materials must be clean of dust and debris.
▪ All packaging components, inner and outer, must be constructed to withstand the supply chain
requirements listed above.
▪ Packaging material must not inhibit effectiveness of the fumigation process on any product
requiring fumigation.
▪ Choose corrugated materials based on product weight, size and fragility. Do not use cartons or
inserts made of corrugated board that is warped or separating.
▪ Reduction in corrugated material specifications must be approved prior to shipment by
transitpackaging@pier1.com.
▪ Incoming packaging materials and construction may be subject to spot checks at the discretion
of Pier 1.
Carton Sizing/Product Fit

Proper outer carton sizing is critical to prevent product damage during transit, handling and storage.
For more information on category specific Carton Sizing/ Product Fit please refer to the Category
Guidelines under Transit Packaging on Pier 1 Connect.
▪ Containers must be sized to snugly fit the product and inner packaging.
▪ Properly sized containers will not have any excess room on the sides or top.
▪ Packaging inserts should be designed to fit securely within the package and to stay in place
throughout the supply chain.
▪ Materials that may move must be secured.
▪ All master cartons with multiple interior items must have an equal product weight distribution.
▪ All carton and packaging surfaces must be flat and strong enough to support the package
weight without sagging or collapsing.
▪ Packaged products must not rest directly on the bottom of the box. Design interior
cushioning and supports to keep products off the bottom flaps.
Protective Packaging/Inner Packaging

▪ All products with painted or stained surfaces sensitive to abrasion must be wrapped in
protective wrapping material such as expanded polyethylene foam sheets, polyethylene bags
and sheets, or bubble wrap.
▪ All items that contact the carton or corrugated inner packing should have a protective wrapping
barrier between different product parts.
▪ Wrap any protrusions or sharp edges on items that are oddly or irregularly shaped to prevent
damage to the master carton or other packaged items.
▪ All loose hardware, including knobs, pulls, and anti-tipping hardware, must be secured to
prevent movement during transit.
▪ Styrofoam material must be of a density to withstand multiple drops without cracking or
breaking apart
Poly Bags
If poly bags are used to ship or protect product, the bag must be printed with the following in black,
bold lettering, minimum of ¼” high. Both English and French must be printed with equal size lettering:
“WARNING – TO AVOID SUFFOCATION, KEEP AWAY FROM CHILDREN. THIS IS NOT A TOY!”
“DANGER! – TENIR HORS DE PORTEE DES ENFANTS POUR EVITER LES RISQUES DE SUFFOCATION.
CET ARTICLE N’EST PAS UN JOUET!”
Silica Gel
Silica gel must be shipped inside cartons for merchandise that can mold or mildew. This includes, but is
not limited to, wicker, leather, wood and fabric. Silica gel sachets should be clearly marked in three
languages (English, French, Spanish). No silica gel should ever be loose within a carton.
Wood Packing Materials

All wood used in packing materials (stretchers, pallets, shipping crates, dunnage, etc.) must be
completely free of any bark – and must have been heat treated, fumigated or treated with a
preservative.
If bark is anywhere on the wood, a certificate of wood treatment from the processor must be included
certifying which treatment was done. Please email certificates to tradecompliance@pier1.com. Refer to
the Transit Packaging page of Pier 1 Connect for more information on wood packing requirements.
Carton Closure
All cartons must be securely closed using pressure sensitive poly-based box tape.
▪ A poly tape minimum width of 48mm is required for all carton closures.
▪ Tape must be of sufficient thickness (caliper) to prevent tearing or rupture.
▪ The use of 72mm width tape is encouraged.
o Less tape is required to effectively seal the package. The time required to tape a carton
shut is shortened. The carton seal is more secure.
▪ If necessary, water activated gummed tape may also be used.
▪ The quality of the tape adhesive must guarantee that the tape seal remains intact throughout
shipment and long-term storage.
▪ Box tape should extend 2 inches or longer beyond the top flap seam.
▪ Use only enough tape to securely seal the carton. Excess tape increases costs and makes the
carton look bad.
▪ Tape should be centered down the top seam.
Master cartons must be sealed using the taping patterns below:
FULL OVERLAP RSC TELESCOPE TRAY

Metal staples and metal banding are not allowed. Strapping is not recommended. If strapping is used, it
should be made of plastic and tightly secured and must not damage sellable units.
Additional Requirements
▪ Under no circumstances are reused cartons or boxes to be used.
▪ Storage of packaging materials in a clean and dry area prior to use ensures a quality package.
▪ No packaging showing evidence of infestation or mold will be accepted.
▪ No packaging with odors is to be used.
▪ Reused inner pack pieces or dunnage are not allowed.
*Exceptions for Cube Utilization If orientation-marked products must be placed on their side to
maximize the cube of the container or delivery vehicle, place the cartons on the top of the container
load. This will reduce the amount of potential damage that may be incurred during transit.
2 CARTON MARKINGS
All Pier 1 Imports vendors are required to adhere to the following carton marking
requirements. Carton markings are required on all master and inner cartons including
packaging for replacement parts.
Additionally, please see section 2.10 for instructions on marking Exceptions & Special
Wrapping Requirements.
Vendors should carefully review purchase order information for any additional marking
requirements. It is the vendor’s responsibility to ensure the information printed on master
cartons is accurate, complete and formatted properly.
2.1 D EFINITIONS
Master Carton (MP)
A box that contains one or more than one sellable packaged item(s). Inner packages may
consist of packaging types such as corrugated boxes, folding cartons, canisters, and poly
bagged items. Master cartons must be capable of safe transport and storage of contents
throughout the entire Pier 1 supply chain.
Inner Carton (IP)
An identical group of smaller boxes, poly-bags or other package types which contain the same
product placed inside a Master Carton.
Master Cartons with Multiple Inner Cartons
Fragile products must have additional elements of protective packaging to be able absorb any shock in
transit. Some examples are top-and-bottom type EPS panels inside of the master packs and corrugated
partitions with air cell around the perimeter.
Master packs should be arranged to provide a box size that uses corrugated materials effectively.
Individual boxes within a master pack are broken out for shipment individually. Use durable corrugated
materials for the inner packs.
Quantity
The number of sellable interior packaged items contained within a master carton.
Fragile
“Fragile” applies to any product that can be easily broken and/or destroyed due to its delicat e
nature. This term may include, but is not limited to, items made from glass, ceramic, porcelain,
mosaic, capiz, and select wood. Fragile items must be properly wrapped and boxed to avoid
damage during transit.
1. Ensure the individual pieces of merchandise are properly wrapped or
compartmentalized inside the carton
2. If applicable, use the proper orientation arrows on the carton
3. Use the proper international symbol(s) as a caution or warning on the carton
2.2 S Y MBOLS
When appropriate, the below symbols are required if applicable for use on Pier 1 packages. Symbols
should be printed on either the upper right and/or upper left corner on both printed panels.
THIS END UP
Carton markings for orientation arrows or “THIS END UP” should only
be used if they are absolutely needed to protect the integrity and
quality of the merchandise inside the boxes.
HEAVY
All cartons exceeding 35 lb (15 kg) must use the over 35 lb heavy
symbol. OVER OVER
All cartons exceeding 50 lb (22 kg) must use the over 50 lb heavy lb lb
symbol.
DO NOT USE BLADES TO OPEN

The “Do not use blades to open” symbol is to be used on packages
containing:
Soft Goods, Furniture, Single-face wrapped outdoor furniture,
Upholstered items, Poly Bagged articles such as rugs
FRAGILE
Any product that can be easily broken due to its delicate nature. This
term may include, but is not limited to, items made from glass,
ceramic, porcelain, mosaic, capiz, and select wood.
PARCEL READY
This symbol can only be used when a package has been transit tested,
PARCEL
evaluated and approved by Pier 1 as ready for parcel shipment. READY
2.3 R EGULATORY MARKINGS

Text of all Regulatory Markings should be bold, all capital letters and in a sans-serif font like HELVETICA.
Regulatory Markings must be printed on the Master Carton and Inner Carton (Carton or Poly Bag) when
applicable.
California TB-117-2013 Flammability of Upholstered Furniture and Cushions

Pier 1 Imports requires full compliance to revised California Technical Bulletin 117-2013 regulations
for upholstered furniture and cushions, including flame retardant disclosure labeling per SB1019. In
addition, vendors must certify that flame-retardant chemicals have not been added to any component
of the product. All applicable products manufactured after January 1, 2015, must be compliant.
TB-117-2013 Flammability Regulations include the following Pier 1 Imports products:

• Upholstered Seating
• Seating Cushions
• Beanbag Chairs
• Poufs and Floor Pillows
• Dining Cushions
The following products are excluded from scope of this regulation:

• Accent Pillows smaller than 26”
• Upholstered Headboards and Screens
• Furniture/Cushions designed for pets
INNER AND MASTER CARTON MARKINGS – Include “TB-117-2013” and PO# with markings on the
master carton. Include “TB-117-2013” on the inner carton, PO # is not required for inner
carton.
For more information refer to the Flammability & Flame Retardant Policy on the Merchandise
Compliance page of Pier 1 Connect.
All information contained within this document is proprietary and confidential – ©Pier 1 Imports, Inc. 9
Pier 1 Imports Transit Packaging Manual -Effective July 5, 2018
Formaldehyde Emissions in Composite Woods (TSCA Title VI and CARB Phase 2)
Pier 1 Imports requires full compliance with TSCA Title VI and CARB Phase 2 Formaldehyde Emissions
regulations for all products containing composite woods. All products made of MDF, particleboard, and
hardwood plywood must be compliant with emission standards set forth in the regulations and marked
appropriately.
INNER AND MASTER CARTON MARKING: Printed with black ink

Production Date (MMYYYY)
CARB 93120 PHASE 2 COMPLIANT
TSCA TITLE VI COMPLIANT (see illustration below)
MM/YYYY
CARB 93120 PHASE 2 COMPLIANT
TSCA TITLE VI COMPLIANT
For more information refer to the Formaldehyde Emissions Policy on the Merchandise
Compliance page of Pier 1 Connect.
U.S. Fish and Wildlife Service (FWS) Carton Marking Requirements

The United States Fish and Wildlife Service (FWS) regulates the importation and exportation of
animal products in and out of the United States. In general, all wildlife imports into the United
States and exports from the United States must be declared to FWS.
Reference: 50 CFR 14.82
http://www.ecfr.gov/cgi-bin/text-idx?rgn=div5;node=50%3A1.0.1.2.8#se50.1.14_181
MASTER CARTON MARKING
The exterior of the shipping unit carton (outermost shipping carton) containing product with FWS
components (sea shell, mollusks, feathers, animal hide or bone for example) must be marked. The
marking may be in the form of printing, stickers or stamps but must be legible and easy to read by FWS
(see illustration below).
For more information refer to the FWS Marking Requirements on the Import Compliance page of Pier 1
Connect. For all other questions regarding FWS Marking Requirements please contact
tradecompliance@pier1.com.
Ceramic Tableware from China
On November 9, 2010, the Food and Drug Administration (FDA) of the United States and the
Certification and Accreditation Administration of the People's Republic of CHINA (CNCA) signed a
Memorandum of Understanding (MOU) pertaining to the safety of ceramic tableware produced in
CHINA and exported to the United States. The MOU specifies, among other provisions, that CNCA,
through its network of provincial, municipal, and local inspection offices (currently called CHINA
Commodity Inspection Bureaus (CCIBs or CIQs)), institute a certification system for ceramic
tableware production facilities in CHINA to provide FDA with reasonable assurance that ceramicware
produced in these facilities and exported to the United States will satisfy FDA action levels for
leachable lead and cadmium.
Pier 1 Imports requires all ceramicware factories used in China to be CNCA certified.
The Ceramic Tableware from China List is located at:

http://www.fda.gov/Food/FoodborneIllnessContaminants/ChemicalContaminants/ucm152906.htm
INNER AND MASTER CARTON REQUIREMENTS

The terms of the MOU specify that each shipping and retail carton of ceramic tableware be affixed with
a sticker/logo of CCIB/CIQ embossed with the unique factory code number of the production facility that
produced the ware.
Larger Sticker/Logo for Shipping Smaller Sticker/Logo for Retail
Cartons - Actual Size, Cartons - Actual Size,
Approximately 25mm, Blue on Approximately 15mm, Blue on
White "H" with Unique Factory White "H" with Unique Factory
Code Code
For more information refer to the CCIB Requirements on the Import Compliance page of Pier 1 Connect.
Hazardous Materials Carton Marking

Vendors that ship products that fall within the category of hazardous materials must adhere to the
regulations in Department of Transportation Hazardous Materials regulations in 49 CFR 100-177.
Vendors are responsible for marking inner and master cartons in accordance with the regulations.
Further information can be found at:

https://www.ecfr.gov/cgi-bin/text-
idx?SID=f1d964178b409a848f016a50577722b2&mc=true&tpl=/ecfrbrowse/Title49/49cfrv2_02.tpl#0
2.4 M ASTER CARTON PRINT GUIDELINES

Each master carton should be printed on at least two adjacent sides and preferably all four sides. The
carton markings may be printed directly onto the carton or on a label affixed to the carton.
The text of the markings should be bold, in all capital letters, in a sans-serif font like HELVETICA.
Print quality should be crisp and well defined, with no smudging, or letter fill-ins. Larger printed areas
must be completely printed with a dark and consistent appearance.
Black ink is required for all master carton printing.
▪ All cartons exceeding 35 lbs. (15 kg) must use the over 35 lb. symbol
▪ All cartons exceeding 50 lbs. (22 kg) must use the over 50 lb. symbol
Specific Information
The following information is required on all master cartons.
Pier 1 Imports’ logo

SKU Number* Unique seven number or seven number/letter identifier as listed on PO
Product name as listed on PO including seasonal codes found in the
Description Seasonal Tape Guidelines, but not including leading symbols.
Examples:
++VS URN MOTHER OF PEARL = VS URN MOTHER OF PEARL
A5 RUG 5X8 ASHER TEAL FLORAL = RUG 5X8 ASHER TEAL FLORAL
X16 RIBBON NATURAL = X16 RIBBON NATURAL
A 6-digit number identifying an order
PO Number
f
Quantity Number of sellable units contained with a master carton
Department Three-digit number found on the PO
Country of Origin Country where the packaged product was manufactured
Gross Weight The weight in pounds of the product and packaging combined
Regulatory Markings As applicable (See Regulatory Markings section)
Drafts of single carton markings do not need to be approved by transitpackaging@pier1.com prior to

printing. Please ensure to follow the guidelines above.
*See Section 2.10 “Exceptions & Special Wrapping Requirements” if the item is packed across multiple
shipping cartons
Master Carton Print Illustration
Print areas are divided into three size categories based on the area in square inches of the largest box
panel – please see below.
Master Carton Print Layout - SMALL

SMALL SCALE – Less than 1,000 square inches
NOTE: Regulatory Markings should be

included BENEATH the gross weight, at
the bottom of the marking.
Master Carton Print Layout - MEDIUM

MEDIUM SCALE – 1,000 to 2,500 square inches

CARTON MARKING
Master Carton Print Layout - LARGE

LARGE SCALE – Greater than 2,500 square inches

2.5 C ARTON LABEL OPTION
Vendors may choose to use a self-adhesive printed label for certain information to reduce
production lead times, reduce box costs and improve DC/Store productivity, see below:
Examples:
Product Collection
Single design  Multiple colors  Multiple SKUs = ONE CARTON
Similar Products
Multiple designs  Single carton design  Multiple SKUs = ONE CARTON
2.6 I NNER CARTON PRINT GUIDELINES

The inner carton refers to the “IP” as shown on the Purchase Order and may consist of a polybagged
item in a cardboard box. When the inner carton is Pier 1 Private Labeled or in vendor’s brand packaging,
no additional carton markings or labels are required.
Each inner carton/pack should be marked on at least two (2) sides. The carton markings may be printed
directly onto the carton or on a label affixed to the carton. The markings must measure a minimum of 2"
x 4" (5cm x 10 cm). The text of the markings should be in all capital letters. Black ink is required for all
inner carton printing.
▪ All cartons exceeding 35 lbs. (15 kg) must use the 35 lb symbol
▪ All cartons exceeding 50 lbs. (22 kg) must use the 50 lb symbol
Specific Information
The following information is required on all inner cartons such as inner cartons for replacement part s or
E-commerce only items.
Pier 1 Imports’ logo

Unique seven number or seven number/letter identifier as listed on
SKU Number* PO
Product name as listed on PO including seasonal codes found in the
Description Seasonal Tape Guidelines, but not including leading symbols.
Examples:
++VS URN MOTHER OF PEARL = VS URN MOTHER OF PEARL
A5 RUG 5X8 ASHER TEAL FLORAL = RUG 5X8 ASHER TEAL FLORAL
X16 RIBBON NATURAL = X16 RIBBON NATURAL
f
Quantity Number of sellable units contained with a master carton
Department Three-digit number found on the PO
Country of Origin Country where the packaged product was manufactured
Regulatory Markings As applicable (See Section 2.3, Regulatory Markings)
Inner Carton Example Illustrations
Note: Poly Bagged Inner

Cartons only require 1 label.
Note: Additional information on

adjacent side is preferred but
optional depending on size of box
and whether the information will fit.
Inner Carton Label Examples
SMALL LABEL
Approximate Size 2in x 4in (5cm x 10 cm)
MEDIUM LABEL
Approximate Size 4in x 6in (10cm x 15cm)
LARGE LABEL
Approximate Size 8in x 10in (20cm x 25cm)
https://connect.Pier 1.com/ConnectPages/Carton%20Markings.aspx
2.7 M ULTI-PART SKU MARKINGS

Pier 1 Departments that are subject to use Multi-Part SKU Markings include departments 270, 810,
820, 830, 840 and 850.
If a SKU is packed across multiple separate shipping cartons, the SKU number must be modified on the
carton markings.
The carton containing the piece which rests on the surface (such as a table’s legs or a lamp’s base) is
defined as “piece 1”. This carton’s markings should include an “A” added to the end of the SKU number.
Example: SKU 1234567A
The carton containing the piece which rests on top of “piece 1” (such as a table’s top or a lamp’s shade)
is defined as “piece 2”. This carton’s markings should only show the original SKU number. Example: SKU
1234567
Any additional cartons should include the next letter as needed at the end of the SKU number.
Example: SKU 1234567, 1234567A, 1234567B, 1234567C, 1234567D, etc.
All boxes in the multipart shipment should also include the words Box __ of ___.
Example: for a 3-box shipment the second box should be printed with BOX 2 of 3.
Descriptions in multi-part SKUs must be preceded by the letter M and the number of parts included in the
SKU. Send drafts of multiple carton markings to transitpackaging@Pier1.com for approval prior to
printing.
2.8 SEASONAL CARTON (TAPE) REQUIREMENTS - INNER & MASTER CARTONS

See the Seasonal Carton Requirements below or posted on the Transit Packaging page of Pier 1
Connect for instructions on applying special tape colors based on seasonal coding.
All master and inner cartons containing seasonal SKUs MUST be sealed with colored tape.
The word “seasonal” refers to any SKU which sells for a specific time of the year and its description
begins with an alphanumeric code. Ensure the individual pieces of merchandise are properly wrapped
or compartmentalized inside the carton.
Frequently Asked Questions
Q: What does 20XX mean?

A: 20XX refers to all years; meaning that the carton tape colors would remain the same for future years to come.
Q: Does the tape need to match a specific Pantone color?

A: No, the tape should be easily recognized as the listed color but does not need to match a specific shade.
Q: Are there any size requirements for the tape such as minimum length or width?
A: No, there are no size requirements. The intent is for the carton to be sealed with the colored tape, so the length
and width will depend on the carton’s characteristics.
Q: What side(s) of the carton should the tape be visible on?

A: The tape should be used to seal the carton, so it should be visible on at least two sides.
Q: Can the tape cover part of the carton markings?

A: No, the tape should not cover up any of the carton markings.
Q: Does the “inner carton” tape requirement apply to poly bag inners require tape as well?
A: The “inner carton” tape requirement applies to all types of inners, including poly bags. A piece of tape or colored
dot label is sufficient for poly bag inners.
Q: If the “inner carton” is the retail selling unit that a customer will buy in the store, should it be taped?
A: Please contact your buyer with specific questions concerning taping retail inners.
If you have any further questions, please contact VendorRelations@Pier1.com.
2.9 E XCEPTIONS & SPECIAL WRAPPING REQUIREMENTS

In some circumstances merchandise will not be shipped inside a carton but will instead have special
wrappings.
Wall Décor
All inner cartons for Department 360 merchandise must be marked on all four (4) sides.
Rugs
• Roll the rug with the design facing out and place it in the polybag
• Affix the appropriate label/marking on one (1) side of polybag
• Insert the labeled, polybagged rug into a secondary bag (poly, burlap, woven, etc.) for further
protection
• Rug bales are to be labeled on two (2) ends and (1) side and affixed using the following methods:
o Stitch (burlap)
o Print (directly on fabric)
o Glue
Unboxed/Wrapped Furniture (such as stacked chairs, metal furniture, etc.)

Items are to be wrapped in paper, bubble, or cardboard then labeled on two (2) sides
Baled Items (such as baskets packaged in burlap, etc.)

Items are to be labeled on at least two (2) sides and affixed using the following methods:
• Stitch (burlap)
• Print (directly on fabric)
• Glue
Open-Crated Items (such as ceramic pottery)

Items are to be covered with protective wrappings, taped, and labeled on two (2) sides
Polybagged Inners (such as baskets, pillows, table linens, etc.)

Items are to be labeled on at least one (1) side
Examples are on the following page.
2.10 C ARTON MARKING FAQ

If the box is printed on adjacent panels, is there a preferred side (RIGHT or LEFT) to have the
secondmarkings printed?
When printing on adjacent sides of the box, either left or right is acceptable. The aim is to keep critical
product information visible.
The length, width, or depth proportions of my master carton make it difficult to fit the required
information as shown in the guidelines.
You may scale printing in the manner that best fits the carton. It may be best to move a portion of the
information into a side by side arrangement. However please try to retain the order and relative scale
to the printed elements.
1. The information is accurate and sequenced properly

2. The printing on both panels is large enough to be legible in the Pier 1 DC system
Why does the font size get smaller as you go down the panel?
Our new printing format was designed to place the most important information at the top in large print.
Information that is referred to less often is place lower and in a smaller font. This enables our distribution
center and store associate to quickly identify your package and content.
Why do you require the reverse printed background for the SKU number?
In our DC and store operations, the most used piece of information is usually the SKU number. Reverse
printing this number improves the visibility and speeds recognition and processing.
My freight consolidator has asked to have the DC addresses printed on the box.
We do not want DC addresses printed on the packages. This can lead to problems within our system if
the boxes have been printed with the wrong information or have been transferred to another DC
location. If this cannot be avoided, please place the address information away from the main printed
content.
I have a question about these requirements that is not answered by this guide. Who should I contact at
Pier 1?
Please email your questions and a copy of the print layout, if available, to transitpackaging@Pier1.com.
3 T RANSIT TESTING R EQUIREMENTS

Specific SKUs, identified by department and product or category require transit testing for final package
approval.
Transit tests consist of specific drop tests based on ISTA transit test protocols. Tests are performed
either by a certified third-party testing laboratory or in-house by the vendor, according to the product
type and situation.
Pier 1 requires that completed test reports be submitted to the agent (if applicable) and Pier 1 at
Transitpackaging@Pier1.com for our records. For in house tests, the supplier must use the format
provided by Pier 1 (found on the Transit Packaging page of Pier 1 Connect). Supplier may choose to use a
3rd party to conduct testing reports, Pier 1 will accept 3rd party’s format.
Testing may be waived at the discretion of the Pier 1 Packaging Team. Testing requirements, test
descriptions and report formats can all be found on the Transit Packaging page of Pier 1 Connect.
3.1 PIER 1 PRODUCT CATEGORIES THAT REQUIRE TRANSIT TESTING

Pier 1 Departments that are subject to Transit Testing include departments 330, 360, 810, 815, 820,
830, 840, 850, 870 and 890.
SKU CATEGORY TEST PROTOCOL SUMMARY TEST EXCEPTIONS

DESCRIPTION
1 CORNER 3 EDGES 5 FACES ORDER QUANTITY OF 250 OR LESS
FURNITURE LESS THAN 35 LB 1A IN HOUSE 30” & 24” HEIGHTS CAN WAIVE
ORDER QUANTITY OF 250 OR LESS
1 CORNER 3 EDGES 6 FACES
FURNITURE 35 TO 150 LB 1A 3rd PARTY CAN WAIVE
24” 18”12” & 8” HEIGHTS
ORDER QUANTITY OF 250 OR LESS
6 FACES
FURNITURE OVER 150 LB 1B 3rd PARTY CAN WAIVE
6” HEIGHT
MIRRORS AND WALL ART LESS ORDER QUANTITY OF 250 OR LESS

1A IN HOUSE CAN WAIVE
THAN 35 LB 30” & 24” HEIGHTS
MIRRORS AND WALL ART 35 TO 150 ORDER QUANTITY OF 250 OR LESS

1A IN HOUSE CAN WAIVE
LB 24” 18”12” & 8” HEIGHTS
Although a Drop Test cannot predict performance of every package that travels through the supply
chain, it is an effective indicator of the relative effectiveness of a package design and materials.
• A passing test increases confidence that the packaging will withstand Pier 1’s supply chain.
• Pier 1 requires new packaging to undergo testing according to the package weight and product
category.
• Any SKU or packaging that has been significantly altered, structurally or materially, is subject to
retest.
• Transit testing can only be waived by the Pier 1 Transit Packaging Team.
• SKUs that have not passed a 3rd party ISTA or in-house test in the past three years will be
required to retest and re-submit to the Pier 1 Transit Packaging Team (a copy should also be
sent to the agent if applicable).
Send completed test reports (pass or fail) to Transitpackaging@Pier1.com with a copy to the agent (if
applicable).
3.2 I N -HOUSE PACKAGING TRANSIT TEST

Testing Procedure and Documentation Requirements
The following transit test procedure applies to items required to meet the an in-house 1A or 1B transit
test. Please verify your item meets these requirements. This test does not take the place of agent
mandated tests. Results must be provided via the Pier 1 Transit Packaging Drop Test Report template
found on the Transit Packaging page of Pier 1 Connect.
Step 1: Pre-Test Information

1. Manufacturer company name and address
2. Test completed by (individuals name)
3. Type of test procedure performed
4. Date tested
5. Number of samples tested
6. SKU number and description of the product tested
7. Name and description of packaging materials and components
8. Include the grade and flute of the corrugated material of the master carton
9. Gross weight of master carton
10. External master carton size in inches (or metric): Length X Width X Depth
11. Open and unpack the product to verify that the product is undamaged
12. Pre-test photos confirming no defects exist on the unit prior to the start of test
13. Photograph all interior cushioning materials
INNER PACKING UNDAMAGED PRODUCT NUMBERED PANELS
Step 2 – 1A METHOD: Conduct Sample Preparation & Drop Testing

1. Before testing, condition the sample by storing it in the area where the test will be performed
for at least 24 hours
2. Securely seal/tape boxes in shipment ready condition
3. Identify and mark the most fragile corner, the package corner most likely to be damaged in a
drop. If you are not certain, use the glue joint corner.
4. Circle this corner with a bold, black marker at the manufacturer’s joint as shown below
5. Identify and mark the box FACES 1 through 6 as shown below
6. Identify and mark the box EDGES (2-3, 2-5, and 3-5) as shown below
7. Determine the proper drop height based on the gross weight shown in the table below
8. Perform 10 drops each from the designated height shown (see drop sequence below).
Photograph at least three drops, in a fashion clearly showing the drop height. Ensure the
camera is positioned at the height of the drop
METRIC DROP HEIGHTS

FACE 4 FACE 1 FACE 6 PACKAGE WEIGHT DROP HEIGHT
1-9 kg 76 cm
10-18 kg 61 cm
19-27 kg 46 cm
26-44 kg 31 cm
45-67 kg 20 cm
FACE 5 EDGE 2-5 FACE 2 USCS DROP HEIGHTS
PACKAGE WEIGHT DROP HEIGHT
1-20 lb. 30 in.
EDGE 3-5 21-40 lb. 24 in.
EDGE 2-3
41-60 lb. 18 in.
61-99 lb. 12 in.
100-149 lb. 8 in.
MOST FACE 3
FRAGILE
CORNER
DROP SEQUENCE 1 DROP EACH
1. Drop on corner 2-3-5 • Balance the weight of the package so
2. Edge drop on edge 3-5 that the center of gravity is over the
3. Edge drop on edge 2-3 corners and edges during those drops
4. Edge drop on edge 2-5 • For flat drops, drop the faces so that
5. Flat drop on face 5 they land parallel or flat to the floor
6. Flat drop on face 6 • Proceed to the post test
7. Flat drop on face 1 documentation process
8. Flat drop on face 3
Step 2 – 1B METHOD: Conduct Sample Preparation & Drop Testing

1. Before testing, condition the sample by storing it in the testing area for at least 24 hours
2. Securely seal/tape boxes in shipment ready condition
3. Identify and mark the box faces 1 through 6 as shown below
4. Starting with the smallest face, drop the package on all 6 faces from a height of 6 inches (16 cm)
5. Photograph at least three drops, in a fashion clearly showing the drop height. Ensure the
camera is positioned at the height of the drop
DROP SEQUENCE
FACE 6 FACE 3 FACE 2
Drop #1 one of the smallest faces

Drop #2 the opposite small face
Drop #3 one of the medium faces
Drop #4 the opposite medium face LARGES
SMALLEST
Drop #5 one of the largest faces FACE 1 T FACE
5
Drop #6 the opposite large face
FACE 4
Step 3: Complete Post-Test Documentation

1. Prior to opening the box, inspect the unopened package for exterior damage
2. Photograph identified damaged areas including panel and edge markings for location
identification
3. Insert identified damage photos into the Transit Test Report in the Post-Test Documentation
section
4. Open the package and inspect the product for damage
5. If damage is found, describe the location and type of damage in the Post-Test Documentation
6. Photograph the damaged areas of the product, package and inner packing
7. Attach the photos to the Post-Test Documentation section of the Transit Test Report
8. Send completed test reports (pass or fail) to Transitpackaging@Pier1.com
9. All post-test documentation must also be retained by the agent or vendor.
a. Test results must be available for inspection on 48-hour notice.
b. Test results must be retained until newer test results are available.
c. Results should be retained at least 1 year after a SKU is discontinued.
All new items must pass the appropriate transit test with documentation prior to shipment. Shipments
made prior to a successful transit test may be subject to penalties as outlined in the Vendor Compliance
and Accountability guide. Test documents are valid for 3 years after the pass date at which point
retesting is required.
EXAMPLES OF POST TEST PHOTO DOCUMENTATION
3.3 I N -HOUSE DROP TEST REPORT FILE NAMING CONVENTION

To improve the document tracking of Drop Test Reports, Pier 1 is asking their suppliers to use the
following Drop Test Report naming convention for ALL Drop Test Reports submitted to Pier 1.
Standard: SKU Number _ Product Name or Description _ Date

Example: 3062242_Swingasan Stand_Jan012018
• Product SKU number

• Product Name or Description (as shown on PO)
• Date (date the test was completed)
3-Digit Month 2-digit day 4-digit year
3.4 P IER 1 IN-HOUSE DROP TEST TEMPLATE

Results must be provided via the Pier 1 Transit Packaging Drop Test Report template found on the
Transit Packaging page of Pier 1 Connect.
3.5 T RANSIT TESTING FAQ

What test is required for my product?
Follow the Pier 1 Transit Test matrix.
How many samples need to be drop tested?

Pier 1 only requires that one sample be drop tested. However, you may want to test more than one to
increase confidence in the package capability.
What if I qualify for an in-house test, but prefer to use a third-party testing lab?
Reports from ISTA certified testing facilities are accepted as well.
What constitutes damage to the product?

• Any broken or bent structural elements
• Any damage, internal or external that prevents the product from functioning as expected
• Any surface dents or scratches
• Abrasion on the finish
• Cracked, nicked or broken glass
• Any transit or handling damage which renders the item unsellable
• Any damage that causes the need for sale at a discount
What product damage tolerance level is allowable?

No damage as listed above is acceptable
What is the acceptable package condition after testing?

Packaging with normally expected wear from shipment is acceptable. Packages must not be torn,
punctured or misshapen after testing.
What if my agent has different transit testing requirements?

If your agent has more stringent test requirements, follow the agent testing plan.
When do I use an outside testing lab and when can I perform the testing myself?
Please reference the Pier 1 Transit Test Matrix
How do I report the results of the test to Pier 1?

• Use the Pier 1 provided test report
• Follow the steps closely
• Provide photographs when required
• Please send all test reports, pass or fail to Transitpackaging@Pier1.com
• Additionally, send a copy to the Agent and keep one for your records
I have a product that comes in several different colors; do I need to transit test each one?
If the products are all the same physically (size, structure, weight & construction), only one SKU needs to
be drop tested. For example, a chair with different upholstery will only need one drop test.

General Transit Packaging Guidelines V1.3

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General Transit Packaging Guidelines

Transit Packaging Program

2.4.2 Master Carton Print Layout – SMALL………………………………………………………………………………16

1 GENERAL PACKAGING GUIDELINES

Supply Chain Requirements

Loading in containers Unloading at Pier 1 stores

Quality of Corrugated Packaging Materials

Carton Sizing/Product Fit

Protective Packaging/Inner Packaging

Wood Packing Materials

Master cartons must be sealed using the taping patterns below:

FULL OVERLAP RSC TELESCOPE TRAY

DO NOT USE BLADES TO OPEN

2.3 R EGULATORY MARKINGS

California TB-117-2013 Flammability of Upholstered Furniture and Cushions

TB-117-2013 Flammability Regulations include the following Pier 1 Imports products:

The following products are excluded from scope of this regulation:

Formaldehyde Emissions in Composite Woods (TSCA Title VI and CARB Phase 2)

INNER AND MASTER CARTON MARKING: Printed with black ink

U.S. Fish and Wildlife Service (FWS) Carton Marking Requirements

Reference: 50 CFR 14.82

MASTER CARTON MARKING

Ceramic Tableware from China

The Ceramic Tableware from China List is located at:

INNER AND MASTER CARTON REQUIREMENTS

Hazardous Materials Carton Marking

Further information can be found at:

2.4 M ASTER CARTON PRINT GUIDELINES

Black ink is required for all master carton printing.

Pier 1 Imports’ logo

Drafts of single carton markings do not need to be approved by transitpackaging@pier1.com prior to

Master Carton Print Illustration

Master Carton Print Layout - SMALL

NOTE: Regulatory Markings should be

Master Carton Print Layout - MEDIUM

NOTE: Regulatory Markings should be

Master Carton Print Layout - LARGE

NOTE: Regulatory Markings should be

2.5 C ARTON LABEL OPTION

2.6 I NNER CARTON PRINT GUIDELINES

Pier 1 Imports’ logo

Inner Carton Example Illustrations

Note: Poly Bagged Inner

Note: Additional information on

Inner Carton Label Examples

2.7 M ULTI-PART SKU MARKINGS

2.8 SEASONAL CARTON (TAPE) REQUIREMENTS - INNER & MASTER CARTONS

Frequently Asked Questions

Q: What does 20XX mean?

Q: Does the tape need to match a specific Pantone color?

Q: What side(s) of the carton should the tape be visible on?

Q: Can the tape cover part of the carton markings?

If you have any further questions, please contact VendorRelations@Pier1.com.

2.9 E XCEPTIONS & SPECIAL WRAPPING REQUIREMENTS

Unboxed/Wrapped Furniture (such as stacked chairs, metal furniture, etc.)

Baled Items (such as baskets packaged in burlap, etc.)

Open-Crated Items (such as ceramic pottery)

Polybagged Inners (such as baskets, pillows, table linens, etc.)

Examples are on the following page.

2.10 C ARTON MARKING FAQ

1. The information is accurate and sequenced properly

3 T RANSIT TESTING R EQUIREMENTS

3.1 PIER 1 PRODUCT CATEGORIES THAT REQUIRE TRANSIT TESTING

SKU CATEGORY TEST PROTOCOL SUMMARY TEST EXCEPTIONS