Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
1
786
what sorts of issues come up while working on this theme and also through which ways those
issues can be dealt with. This study also supports Indian small bicycle companies in increasing
their level of profitability by paying attention on CSR agenda. And this study is also useful for
managers in small bicycle companies as they would be able to get a variety of benefits through
cost reduction and this would also make them to expand business of their companies.
Literature Review
What is CSR
Notion of CSR is getting more and more fame almost all over the world socially in developed
countries. In-1953 Bowen was the first person who provided notion of CSR, and explained this
phenomenon as a set of compulsions for-organizations for taking precise indicators into-
consideration for the duration of the actions and activities in order to avoid stakeholders from
getting influenced, as shown in the diagram given below (Dawal, 2007). Notion of CSR is
defined by different authors in different manners, its definition keeps changing from market to market and
also from companies to company (Krishna & Radha, 2012). One of the factors contributing to the
ambiguity of CSR is the lack of consensus as to what the concept really means ( Arvind, 2012). Although
the acronym CSR is now well established in the business lexicon, what the term actually means remains a
subject of much debate (Goworek, 2011). Some scholars have conceptualized CSR through similar
constructs such as corporate social performance (Goworek, 2011), corporate social responsiveness
(Arvind, 2012) and corporate citizenship (Krishna & Radha, 2012). Brown defined companies are
supposed to carry out a variety of economic responsibilities, legal responsibilities, ethical
responsibilities and discretionary responsibilities for securing interest of primary and
secondary stakeholders in a market. process of CSR engages to apply the-theory of-
sustainable development-to the-corporate-world, paying attention on views, thought and
expectation of their stakeholders bring numerous benefits for companies such as bright
2
786
brand image and revenue generating (Murphy ,2008). Many CSR studies have highlighted that
the developed countries li
List of References
Guinis H & Ante G (2012). “What we know and don’t know about Corporate Social
Responsibility: A review and research agenda”. Journal of Management. Vol.38. No.4.
Pp.932-938.
Alex Es (2012) “The link between job satisfaction and firm value, with implications for
corporate social responsibility”, Academy of Management Perspectives, Vol.26, No.4,
Nov.
Anupam S & Ravi K (2012) “Corporate Social Responsibility Initiatives of Major
Companies of India with focus on health, education and environment”, African Journal of
Basic & Applied Sciences 4(3):
Arvind J (2012) “Corporate Social Responsibility: An Explorative Review”, Journal of
Accounting and Finance, Vol.26, No.1, October 2011- March 2012,
3
786
4
786
Razak S & Razaq W. (2013). The Impact of Ethical Values on the Corporate Social
Responsibility in Public Sector of Pakistan. European Journal of Business and
Management, 5(1),
Shah S& Sudhir B (2010). “Corporate Social Responsibility in an Indian Public Sector
Organization: A Case Study of Bharat Petroleum Corporation Ltd”. Journal of Human
Values. Vol. 16. No. 2
Shank G (2002). Qualitative research: A personal skills approach. Upper Saddle River,
N.J.: Prentice Hall.
Soheli G (2012) “Globalization of Corporate Social Responsibility focussing on Indian
Markets”, IOSR Journal of Business and Management (IOSRJBM), Vol.2, Issue 4(July-
Aug.)
Wu C (2011). The impact of hospital brand image on service quality, patient satisfaction,
and loyalty. African Journal of Business Management, 5(12), 4873-4882.