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Manual
Service Diagnosis
SPLIT & MULTI
Si10-417_C
Service Diagnosis
SPLIT & MULTI
1. Troubleshooting with LED............ 5
1.1 Indoor Unit ..................................... 5
1.2 Outdoor Unit ................................ 10
2. Troubleshooting by
Symptoms.................................. 11
2.1 Air conditioner does not run......... 11
2.2 Air conditioner runs but does not
cool (heat) the room. ................... 14
2.3 When operation starts, safety
breaker works. ............................. 16
2.4 Air conditioner makes big noise
and vibration. ............................... 19
2.5 Air is not humidified enough.
(for humidifying type unit) ............ 20
3. Service Check Function............. 22
3.1 Check Method 1 .......................... 22
3.2 Check Method 2 .......................... 33
3.3 ARC447A1, A2, A3...................... 44
4. List of Applicable Models ...........45
4.1 Indoor Unit ................................... 45
4.2 Outdoor Unit ................................ 66
5. Error Codes and Description ..... 81
5.1 Indoor Unit ................................... 81
5.2 Outdoor Unit ................................ 84
6. Troubleshooting by Error
Code ..........................................94
6.1 Indoor Unit PCB Abnormality....... 94
6.2 Drain Water Level or Related
Abnormality.................................. 96
6.3 Freeze-up Protection Control or
Heating Peak-cut Control ............ 99
6.4 Fan Motor or Related
Abnormality................................ 103
Contents 1
Si10-417_C
2 Contents
Si10-417_C
4 Contents
Si10-417_C Troubleshooting with LED
ON
OFF
Service Diagnosis 5
Troubleshooting with LED Si10-417_C
ON/OFF
Operation lamp
(green)
Operation lamp
(green)
6 Service Diagnosis
Si10-417_C Troubleshooting with LED
Multi-colored
indicator lamp
Multi-colored
indicator lamp
Multi-colored
indicator lamp
Service Diagnosis 7
Troubleshooting with LED Si10-417_C
ON
OFF
Operation lamp
(green)
8 Service Diagnosis
Si10-417_C Troubleshooting with LED
Operation lamp
(green)
Service Diagnosis 9
Troubleshooting with LED Si10-417_C
LED A
LED 1
LED 2
LED 3
LED 4
10 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
2. Troubleshooting by Symptoms
2.1 Air conditioner does not run.
Supposed Power supply is OFF.
Causes Improper power supply voltage
Improper connection of wire
Incorrect combination of indoor unit and outdoor unit
Battery shortage of remote controller
Invalid address setting
Protection device works
(dirty air filter, refrigerant shortage, overfilling, mixed
air, etc.)
Transmission error between indoor unit and outdoor
unit
(Defective outdoor unit PCB)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is the
power supply
plug inserted into the NO
outlet or the breaker for Insert the power
the power supply supply plug into the
ON? outlet. Turn on the
breaker for the
power supply.
YES
Do the other NO
electric appliances Go to A on P.13.
work?
YES
From B on P.13.
Is the supply NO
voltage within the rated Ask the electric
voltage ±10%? power company.
YES
Does the fuse YES
or the thermal fuse Replace the fuse or
blow? the thermal fuse.
NO
Within 3 YES
minutes after operation The 3-minute
stopped? standby function is
activated.
NO Operation restarts
3 minutes later.
Is the wire NO
connection and the wire Connect the wires
size correct? properly.
YES
Go to the next page.
Service Diagnosis 11
Troubleshooting by Symptoms Si10-417_C
YES
Make sure that the infrared Infrared ray checker
ray is radiated from remote Part No. : 999146T
controller (infrared ray
checker)
Is
there a sound
indicating that a NO
signal from the remote Go to C on the
controller is next page.
received?
YES
From D on the
next page.
YES
Operation lamp blinks?
NO
NO
12 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
YES
Power failure? Wait till the power is
restored.
NO
Are the
batteries in the YES
remote controller flat? Replace the batteries.
NO
Does
the address of
the remote controller NO
Match the address.
match with that of the
indoor unit?
YES
Go to D on the previous page.
(R15584)
Service Diagnosis 13
Troubleshooting by Symptoms Si10-417_C
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is there required NO
installation space? (Isn't it Provide required
short circuited?) space.
YES
YES
Is the air filter clogged? Clean the air filter.
NO
YES
Too long
Is the refrigerant piping Piping length is to be
too long? within the specified
range.
Appropriate
Go to the next page.
(R15546)
14 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
Check No. 01
Is the room temperature NO
thermistor or the outdoor Replace the
temperature thermistor thermistor.
in good working
order?
YES
Warning:
When the air conditioner does not cool or heat the room,
refrigerant leakage is considered to be one of the
reasons.
Make sure that there is no refrigerant leakage or breaks
due to over tightened flare part.
(Though the refrigerant is harmless, but it can generate
toxic gases when it leaks into room and contacts flames,
such as fan and other heaters, stoves, and ranges. In
case of leakage, ventilate the room immediately.)
Service Diagnosis 15
Troubleshooting by Symptoms Si10-417_C
16 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
[Power supply]
Check No.20
Refer to Is the capacity of NO
safety breaker as Replace the safety
P.250 specified? breaker to a specified
one.
YES
Is there required NO
Provide the required
installation space? space.
YES
YES
Check No. 20
Short circuit check
NO
Is it OK? Go to A on the
next page.
YES
· Air is mixed in.
· Overfilling of refrigerant is Conduct vacuum
supposed. drying, fill the
refrigerant of specified
volume.
(R15547)
Service Diagnosis 17
Troubleshooting by Symptoms Si10-417_C
Check No. 20
Short circuit check
NO
Is it OK? Replace the outdoor
unit PCB.
YES
Replace the fan
motor or the four way
valve coil.
(R15548)
18 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
[Installation]
YES
Does the wall vibrate or Modify installation
chatter? conditions (reinforce
the wall, install
NO outdoor rubber
cushion).
Change installation
place.
Does the installation YES
Put cushion material
plate vibrate or on the installation
chatter? plate.
NO
NO
NO
NO
· Overfilling of refrigerant
· Air is mixed in.
· Flushing sound due to Conduct vacuum
refrigerant shortage drying, fill the
refrigerant of
specified volume.
(R9433)
Service Diagnosis 19
Troubleshooting by Symptoms Si10-417_C
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Does the
set hose length NO
match with the field Reset the hose
hose length? length by remote
controller.
YES
NO
NO
Is the humidification NO
Use the proper hose
hose proper? specified by DAIKIN.
YES
NO
Go to the next page.
(R15549)
20 Service Diagnosis
Si10-417_C Troubleshooting by Symptoms
YES
(screens,
consecutives
Is the room ventilated room)
Explain to the user.
too many times?
NO
NO
Is the outdoor
temperature or YES
Explain to the user.
humidity extremely
low?
NO
Set the air outlet at the
height of 1.8 m.
Confirm the
humidification
performance.
(R15620)
Service Diagnosis 21
Service Check Function Si10-417_C
22 Service Diagnosis
Si10-417_C Service Check Function
ARC433 Series
ARC445 Series
Service Diagnosis 23
Service Check Function Si10-417_C
ARC447A4
ARC452 Series
Timer cancel
button
24 Service Diagnosis
Si10-417_C Service Check Function
ARC455 Series
ARC466 Series
Service Diagnosis 25
Service Check Function Si10-417_C
ARC470 Series
26 Service Diagnosis
Si10-417_C Service Check Function
Pattern 1
No. Code No. Code
1 00 18 C5
2 U4 19 H9
3 F3 20 J6
4 E6 21 UA
5 L5 22 A5
6 A6 23 H0
7 E5 24 E1
8 F6 25 P4
9 C9 26 L3
10 U0 27 L4
11 E7 28 H6
12 C7 29 H7
13 H8 30 U2
14 J3 31 UH
15 A3 32 EA
16 A1 33 AH
17 C4
Applicable Model
ARC423 series ARC433A8 ARC433A23
ARC433A1 ARC433A11 ARC433A24
ARC433B1 ARC433A12 ARC433A25
ARC433A2 ARC433A13 ARC433A26
ARC433B2 ARC433A14 ARC433A27
ARC433A3 ARC433A15 ARC433A28
ARC433A4 ARC433A17 ARC433A31
ARC433A5 ARC433A18 ARC433A32
ARC433A6 ARC433A21 ARC433A33
ARC433A7 ARC433A22 ARC433A34
Service Diagnosis 27
Service Check Function Si10-417_C
ARC433A35 ARC433A76
ARC433A36 ARC433B76
ARC433A37 ARC433A81
ARC433B37 ARC433A82
ARC433A38 ARC433A83
ARC433B38 ARC433A94
ARC433A39 ARC433A95
ARC433A40
ARC433A42
ARC433B42
ARC433A51
ARC433B51
ARC433A53
ARC433B53
ARC433A55
ARC433A59
ARC433A60
ARC433A63
ARC433B63
ARC433A65
ARC433A66
ARC433A67
ARC433B67
ARC433A68
ARC433B68
ARC433A69
ARC433B69
ARC433A70
ARC433B70
ARC433A71
ARC433B71
ARC433A72
ARC433A73
ARC433A75
28 Service Diagnosis
Si10-417_C Service Check Function
Pattern 2
No. Code No. Code
1 00 18 C4
2 U4 19 C5
3 L5 20 J3
4 E6 21 J6
5 H6 22 E5
6 H0 23 A1
7 A6 24 E1
8 E7 25 UA
9 U0 26 UH
10 F3 27 P4
11 A5 28 L3
12 F6 29 L4
13 C7 30 H7
14 A3 31 U2
15 H8 32 EA
16 H9 33 AH
17 C9
Applicable Model
ARC433A41 ARC433A57 ARC445 series
ARC433B41 ARC433A58 ARC455 series
ARC433A43 ARC433A61
ARC433B43 ARC433B61
ARC433A46 ARC433A62
ARC433B46 ARC433B62
ARC433A47 ARC433A74
ARC433B47 ARC433A84
ARC433A49 ARC433A85
ARC433A50 ARC433A89
ARC433B50 ARC433A93
Service Diagnosis 29
Service Check Function Si10-417_C
Pattern 3
No. Code No. Code
1 00 18 C4
2 U4 19 C5
3 L5 20 J3
4 E6 21 J6
5 H6 22 E5
6 H0 23 A1
7 A6 24 E1
8 E7 25 UA
9 U0 26 UH
10 F3 27 P4
11 A5 28 L3
12 F6 29 L4
13 C7 30 H7
14 A3 31 U2
15 H8 32 EA
16 H9 33 AH
17 C9 34 FA
Applicable Model
ARC433A87 ARC452A1
ARC433A88 ARC452A2
ARC433A90 ARC452A3
ARC433A91 ARC452A4
ARC433A92 ARC452A13
ARC433A97
ARC433A98
ARC433A99
ARC433A100
ARC433A101
ARC433A102
30 Service Diagnosis
Si10-417_C Service Check Function
Pattern 4
No. Code No. Code
1 00 19 C5
2 U4 20 J3
3 L5 21 J6
4 E6 22 E5
5 H6 23 A1
6 H0 24 E1
7 A6 25 UA
8 E7 26 UH
9 U0 27 P4
10 F3 28 L3
11 A5 29 L4
12 F6 30 H7
13 C7 31 U2
14 A3 32 EA
15 H8 33 AH
16 H9 34 FA
17 C9 35 H1
18 C4 36 P9
Applicable Model
ARC447A4 ARC452A19 ARC470A6
ARC452A5 ARC452A20 ARC470A11
ARC452A6 ARC452A21
ARC452A7 ARC466A1
ARC452A8 ARC466A3
ARC452A9 ARC466A4
ARC452A10 ARC466A5
ARC452A12 ARC470A1
ARC452A14 ARC470A2
ARC452A15 ARC470A5
Service Diagnosis 31
Service Check Function Si10-417_C
Pattern 5
No. Code No. Code
1 00 20 C5
2 U4 21 CE
3 L5 22 J3
4 E6 23 J6
5 H6 24 E5
6 H0 25 A1
7 A6 26 E1
8 E7 27 UA
9 U0 28 UH
10 F3 29 P4
11 A5 30 L3
12 F6 31 L4
13 A9 32 H7
14 C7 33 U2
15 A3 34 EA
16 H8 35 AH
17 H9 36 FA
18 C9 37 H1
19 C4 38 P9
Applicable Model
ARC466A2
32 Service Diagnosis
Si10-417_C Service Check Function
MODE button
TEMP button
Service Diagnosis 33
Service Check Function Si10-417_C
34 Service Diagnosis
Si10-417_C Service Check Function
Service Diagnosis 35
Service Check Function Si10-417_C
36 Service Diagnosis
Si10-417_C Service Check Function
ON/OFF
button
Service Diagnosis 37
Service Check Function Si10-417_C
38 Service Diagnosis
Si10-417_C Service Check Function
Service Diagnosis 39
Service Check Function Si10-417_C
40 Service Diagnosis
Si10-417_C Service Check Function
Pattern 3 ARC447A4
Service Diagnosis 41
Service Check Function Si10-417_C
42 Service Diagnosis
Si10-417_C Service Check Function
Service Diagnosis 43
Service Check Function Si10-417_C
E5
Timer
cancel
button
44 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 59
List of Applicable Models Si10-417_C
Service Diagnosis 61
List of Applicable Models Si10-417_C
Service Diagnosis 63
List of Applicable Models Si10-417_C
64 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 65
List of Applicable Models Si10-417_C
66 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 67
List of Applicable Models Si10-417_C
68 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 69
List of Applicable Models Si10-417_C
70 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 71
List of Applicable Models Si10-417_C
72 Service Diagnosis
Si10-417_C List of Applicable Models
Service Diagnosis 73
List of Applicable Models Si10-417_C
74 Service Diagnosis
Si10-417_C List of Applicable Models
80 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 81
Error Codes and Description Si10-417_C
82 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 83
Error Codes and Description Si10-417_C
84 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 85
Error Codes and Description Si10-417_C
86 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 87
Error Codes and Description Si10-417_C
88 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 89
Error Codes and Description Si10-417_C
90 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 91
Error Codes and Description Si10-417_C
92 Service Diagnosis
Si10-417_C Error Codes and Description
Service Diagnosis 93
Troubleshooting by Error Code Si10-417_C
Method of The system checks if the circuit works properly within the
Malfunction microcomputer of the indoor unit.
Detection
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the combination of the
indoor and outdoor unit.
NO
OK? Match the
compatible models.
YES
Check the connection of ∗ To secure the connection,
connectors (See Note). once disconnect the
connector and then
reconnect it.
YES
OK? Go to A on the
next page.
NO
YES
Error repeats? Go to B on the
next page.
NO
Completed.
(R15515)
94 Service Diagnosis
Si10-417_C Troubleshooting by Error Code
NO
Voltage as rated? Correct the power
supply.
YES
Start operation.
YES
Error repeats? Replace the indoor
unit PCB.
NO
Completed.
NO
Voltage as rated? Correct the power
supply.
YES
Start operation.
YES
Error repeats? Replace the indoor
unit PCB.
NO
Completed.
(R15514)
F series ~
Terminal board ~ Control PCB
Floor / ceiling suspended dual Power supply PCB ~ Control PCB
type (S36 ~ S37)
Duct connected type Terminal board ~ Control PCB
Ceiling mounted cassette type Terminal board ~ Main PCB
Wall built-in type Terminal board ~ Control PCB
Service Diagnosis 95
Troubleshooting by Error Code Si10-417_C
Malfunction The float switch activation (open) input is sent from the
Decision float switch detection circuit to the microcomputer.
Conditions
96 Service Diagnosis
Si10-417_C Troubleshooting by Error Code
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Operation OK? Check the drain
piping.
NO
Check the water level in
the drain pan.
NO
Large quantity? Go to A on the
next page.
YES
Conduct the forced drain
pump operation by using the
drain pump switch.
NO
Operation OK? Go to B on the
next page.
YES
Does the NO
water level become Go to C on the
lower? next page.
YES
Stop the forced drain pump
operation to recheck the
water level.
Service Diagnosis 97
Troubleshooting by Error Code Si10-417_C
YES
Is the float stuck? Correct the float
position.
NO
Check the float switch for
continuity.
YES
Continuity OK? Replace the indoor
unit PCB.
NO
Replace the float
switch.
YES
Rated voltage OK? Replace the drain
pump.
NO
Replace the indoor
unit PCB.
YES
Dirty? Clean the drain pan
and drain pump.
NO
Replace the drain
pump.
(R15597)
98 Service Diagnosis
Si10-417_C Troubleshooting by Error Code
Remote A5
Controller
Display
Service Diagnosis 99
Troubleshooting by Error Code Si10-417_C
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Dirty? Clean the air filter.
NO
Check the dust accumulation
on the indoor heat exchanger.
YES
Dirty? Clean the indoor
heat exchanger.
NO
Check No. 01
Check the indoor heat
exchanger thermistor.
Does it
conform to the NO
thermistor characteristic Replace the
chart? thermistor.
YES
Replace the indoor
unit PCB.
(R14402)
6.3.2 Flowchart 2
Remote A5
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Dirty? Clean the air filter.
NO
Check the dust accumulation
on the indoor heat exchanger.
YES
Dirty? Clean the indoor
heat exchanger.
NO
Check No. 01
Check the indoor heat
exchanger thermistor.
Does it
conform to the NO
thermistor characteristic Replace the
chart? thermistor.
YES
Is the
dehumidifying YES
solenoid valve still Replace the indoor
heat exchanger.
closed? (Replacement of the
solenoid valve only is
NO impossible.)
(R15516)
Remote A6
Controller
Display
Check No.02
Refer to Does the fan rotate NO
Replace the indoor
P.230 smoothly? fan motor.
YES
Turn the power on and start
operation.
NO
Does the fan rotate? Go to A on the
next page.
YES
Check No. 02
Check the output of the fan
motor connector.
Is the rotation NO
pulse generated? Replace the indoor
fan motor.
YES
Replace the indoor
unit PCB.
(R15518)
Service Diagnosis 103
Troubleshooting by Error Code Si10-417_C
Turn off the power supply and Note : The motor may break
disconnect the fan motor when the motor connector
connector, then turn the is disconnected while
power on. remaining power supply.
(Turn off the power supply
before connecting the
connector also.)
Check No. 02
Check the output of the fan
motor connector.
Is the motor
power supply voltage NO
Replace the indoor
310 ~ 340 VDC unit PCB.
generated?
YES
Is the motor
control voltage 15 VDC NO
Replace the indoor
generated? unit PCB.
YES
Is the rotation
command voltage 1 ~ 5 YES
Replace the indoor
VDC generated? fan motor.
NO
6.4.2 Flowchart 2
Remote A6
Controller
Display
NO
OK? Correct the
connection.
YES
Foreign YES
matters in or around the Remove the foreign
fan? matter.
NO
Fan rotates NO
Replace the indoor
smoothly? unit PCB.
YES
Check No. 03
Check the fan motor for
breakdown or short circuit.
NO
Resistance OK? Replace the indoor
fan motor.
YES
Check No. 03
Check the motor control
voltage.
Is the motor NO
control voltage 15 VDC Replace the indoor
generated? unit PCB.
YES
Check No. 03
Check the indoor unit PCB for
rotation pulse.
Is the
rotation pulse NO
Replace the indoor
generated? fan motor.
YES
Replace the indoor
unit PCB.
(R15519)
6.4.3 Flowchart 3
Remote A6
Controller
Display
YES
Does the fan rotate? Go to A on the
next page.
NO
Turn off the power supply and
rotate the fan by hand.
NO
Voltage as rated? Replace the indoor
unit PCB.
YES
Check the capacitor's
continuity.
YES
Is there continuity? Replace the
capacitor.
(Replace the indoor
NO unit PCB.)
Replace the fan
motor.
(R15521)
Check No. 04
Check Hall IC
NO
Is there an output? Replace the fan
motor or indoor unit
PCB.
YES
NO
Voltage as rated? Replace the indoor
unit PCB.
YES
Replace the fan
motor.
(R15520)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
OK? Replace the indoor
electronic expansion
valve coil.
YES
Check No. 01
· Radiant panel thermistors
· Indoor heat exchanger
thermistor
· Room temperature
thermistor
Does it conform NO
to the thermistor Replace the
characteristic thermistor.
chart? · Radiant panel
thermistors
YES · Indoor heat
exchanger
Check the air passage. thermistor
· Room temperature
thermistor
YES
Is there any short Provide sufficient air
circuit? passage.
NO
Go to the next page.
YES
Dirty? Clean the air filter.
NO
Check the indoor heat
exchanger.
YES
Dirty? Clean the indoor
heat exchanger.
NO
Change the refrigerant to
remove moisture from the
piping (after drawing a
vacuum).
NO
Error repeats? Completed.
YES
NO
Error repeats? Completed.
YES
Replace the indoor
heat exchanger.
(R15522)
Method of
Malfunction
Detection
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Dust or
drip of water is on YES
the streamer unit. Clean the streamer
unit.
NO
Does
the multi-
colored indicator NO
lamp blink about 1 minute Clean the streamer
after air purifying unit.
operation
starts?
YES
Turn off the power supply
(Turn off the breaker).
Is the NO
streamer unit installed Install the streamer
surely. unit surely.
YES
Check the connector ∗ Connect the connector again for
connection. ensuring the connection.
NO
Normal? Correct the
connection.
YES
YES
Broken? Replace the harness.
NO
Replace the streamer
unit PCB.
(R15523)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Turn off the power. (Turn
off the breaker.)
NO
Restore the power after the
air filter is installed and
check the initializing
operation.
YES
Conduct "Filter cleaning
operation" by the panel
remote controller manually
while the indoor unit does not
operate. (∗)
YES
Any temporal
external cause such
as clogged foreign
matter or dust is
suspected.
Investigate the
cause.
(R15598)
NO
Normal? Correct the
connection.
YES
Replace the filter
driving motor.
(R15599)
∗ The cleaning unit does not start when:
• The dust box cleaning sign is lit on the indoor unit.
(Reset the sign with the panel remote controller.)
• The room temperature is too low. (Check the
movement after the heating operation.)
• The up and down panel opens. (Use the panel
remote controller to close the panel.)
NO
Normal? Replace the
thermistor.
YES
Replace the indoor
unit PCB.
(R14406)
C4 : Indoor heat exchanger thermistor
C9 : Room temperature thermistor
CE: Radiant panel thermistor
Check No.08
Refer to Foreign YES
matters in the shutter Remove the foreign
P.234 structure? matters.
NO
Check No. 08
Check the limit switch
continuity.
Limit switch NO
Replace the limit
on power? switch.
YES
Open the shutter and turn on
the power.
NO
Shutter closed? Go to A on the
next page.
YES
Go to the next page.
(R15524)
YES
Shutter opening itself? Check the shutter's
sealing material.
NO
Check the shutter for
deformation or its
sealing material.
A
Relay
harness broken or YES
connector Reconnect the
disconnected? connector or replace
the relay harness.
NO
Replace the shutter
drive motor or the
indoor unit PCB.
(R15525)
Method of
Malfunction
Detection
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Restart and check the
movement.
Does
the assembly of NO
the reduction motor Replace the harness
move? and reduction motor.
YES
Replace the
assembly of the front
panel mechanism.
∗ Check the
movement of the
right and left
separately by
hand.
(R15526)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
(When the panel is stored in the unit)
From B on
P.128.
Press the UP button on the
panel remote controller to lift
the panel.
Do the
both sides of the NO
panel start to Go to C on
ascend? P.128.
YES
Does the
brush gear rotate NO
Replace the brush
while the panel motor.
ascends?
YES
1
Go to the next page.
(R15604)
Does
the panel
continue to move upward
(
The panel stops
NO during
ascending. )
Replace the position
to the storage detection counter
section? switch.
If the hoisting
YES amount of wire is 2 m
or more, the panel
may stop when the
wire is hoisted by 2
m, but this is not an
error. Again press
the UP button on the
panel remote
controller to lift the
Does the panel.
hoisting operation
immediately finish after NO
Replace the panel
the panel arrives at the detection switch.
storage section?
YES
Wait for 20 seconds or
more after the panel is
stored in the unit.
beep × 1 (The
How panel starts to
does the move
reception sound downward.)
when the DOWN signal is Go to E on
received? P.129.
2
Go to the next page. (R15602)
Do the
grille locking
sections move to
the closing side after NO
lifting and tightening the Replace the grille
panel when the panel locking motor.
detection switch
is ON? ∗ ∗ Check the movement with the
panel detection switch pressed.
YES
Do the
grille locking sections YES
Replace the grille
retry to close? locking switch,
replace the grille
NO locking motor or
restore the clogged
Press the UNLOCK button on peripheral parts of
the panel remote controller the grille locking
for 2 seconds to release the section.
lock and then press the
DOWN button to lower the
panel.
Do the
grille locking
sections retry to YES
open before the panel Replace the grille
starts to move locking switch,
downward? replace the grille
∗ Check the
∗ locking motor or
movement with restore the clogged
NO the panel peripheral parts of
detection switch the grille locking
pressed. section.
(R15646)
From P.124
A
Does the
panel move NO
downward smoothly to the Go to D on
lower limit position P.129.
?
From P.124
C
Do
the grille NO
locking sections move Replace the auto
to the closing grille motor which
side? does not function or
restore the clogged
YES peripheral parts.
Replace the panel
detection switch on
the side that the
panel does not move
upward.
(R15600)
From P.125
E
Does
the panel
move downward YES
smoothly to the lower The error may be
limit position caused by the
? followings: (The
product has no
NO failure in the
following cases.)
· The panel was
pulled out when the
power remains ON.
D · The panel up and
down operation was
From the stopped by an
previous page obstacle during
moving.
Lower limit
position
When the high
ceiling setting is
OFF:
1.2 m from the
ceiling
When the high
ceiling setting is
ON:
1.5 m from the
Do the ceiling
both sides of the NO
panel start to Replace the grille
descend? locking motor or
restore the clogged
peripheral parts of
YES the grille locking
section. (The grille
The locking section
both sides cannot be pulled out
of the panel start from the panel.)
to descend, but during YES
descending, change the Replace the auto
direction upward, grille motor, restore
and then the clogged
stop? peripheral parts of
the panel up and
NO down unit or replace
the position detection
counter switch.
The error may be
caused by the
followings: (The
product has no
failure in the
following cases.)
· The panel was
pulled out when the
power remains ON.
· The panel up and
down operation
was stopped by an
obstacle during
moving.
(R15603)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the connector for ∗ Connect the connector again for
proper connection. ensuring the connection.
Check No.07
Refer to
P.234 NO
OK? Reconnect the
connector properly.
YES
Check No. 07
Check the input voltage of
humidity sensor.
NO
OK? Replace the humidity
sensor PCB.
YES
Replace the control
PCB.
(R15528)
Remote No display
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Damaged? Replace the varistor.
NO
Check the fuse (FU1) on the
indoor unit PCB.
NO
Is there continuity? Replace the fuse.
YES
Check the connection of the
connecting wires on the
terminal board.
Connected NO
securely? Correct the
connection.
YES
NO
Proper? Provide proper
grounding.
YES The malfunction may
be caused by an
external factor, rather
than defective parts.
Locate the cause of
the noise, etc., and
correct the situation.
(R12784)
6.13.2 Flowchart 2
Remote No display
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Damaged? Replace the varistor.
NO
Check the fuse (FU1) on the
indoor unit PCB.
Is there NO
continuity? Replace the fuse.
YES
Check the connector [S5] for
the thermal fuse (TFU). ∗ FTN25/35HV1A do not have [S5].
Is there NO
continuity? Replace the thermal
fuse.
YES
Check the connection of the
connecting wires on the
terminal board.
Connected NO
Correct the
securely? connection.
YES
Turn the power on again.
NO
Check the secondary voltage
of the transformer (T1). ∗1
More than NO
Replace the
12 VAC?
transformer.
YES
Replace the indoor
unit PCB.
A
NO
Proper? Provide proper
grounding.
YES
The malfunction may
be caused by an
external factor, rather
than defective parts.
Locate the cause of
the noise, etc., and
correct the situation.
(R15571)
Transformer (T1)
Diode
bridge
(DB1)
(R11508)
6.13.3 Flowchart 3
Remote No display
Controller
Display
Malfunction
Decision
Conditions
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is correct power NO
Turn on the power
supplied?
supply.
YES Turn on the breaker.
∗Do not work on or
touch components
other than specified
part. (Doing so may
cause a short
circuit.)
Is LED A turned NO
off? Go to A on the
next page.
YES
Is voltage of 5 V NO
applied between +5V Replace the outdoor
and GND ? unit PCB.
YES
Restart operation.
NO
Does the LED A blink? Replace the outdoor
unit PCB.
YES
Remove noises
(from the power
supply).
(R15572)
a
A
Is voltage of 5 V NO
applied between +5V Replace the outdoor
and GND ? unit PCB.
YES
Restart operation.
NO
Does the LED 5 blink? Replace the outdoor
unit PCB.
YES
Remove noises
(from the power
supply).
(R15573)
6.13.4 Flowchart 4
Remote No display
Controller
Display
Malfunction
Decision
Conditions
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is correct power NO
Turn on power
supplied? supply. Turn on
YES breaker.
∗ Before you check the LED A,
cancel the standby electricity
saving function by operating fan
operation with the remote
controller.
∗Do not work on or touch
components other than specified
part. (Doing so may cause a short
circuit.)
Is LED A turned NO
Replace outdoor unit
off? PCB.
YES
Is voltage of 5 V NO
applied between +5V Replace outdoor unit
and GND ? PCB.
YES
Restart operation.
NO
Does the LED A blink? Replace outdoor unit
PCB.
YES
Remove noises
(from the power
supply).
(R15574)
Remote U0
Controller
Display
Outdoor Aj 1h 2h 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 2.5 ~ 11
B: –350 ~ 50 W
C: 46 ~ 55 Hz
D: 0.01 ~ 0.027
E: 0.3 ~ 2.0 A
F: 40 ~ 55 Hz
A, B, C, D, E, F vary depending on the model.
(Reference)
G: 450 ~ 480 pulse
H: 1 ~ 1.6
J: –11 ~ 45°C
G, H, J vary depending on the model or operation mode.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Any
thermistor YES
Check No.01 disconnected? Replace the
thermistors in
Refer to position.
P.227 NO ∗ Discharge pipe thermistor
∗ Indoor or outdoor heat exchanger
thermistor
∗ Room temperature thermistor
Check No.12 ∗ Outdoor temperature thermistor
Refer to YES
Stop valve closed? Open the stop valve.
P.235
NO
Check for refrigerant
shortage.
YES
Oil oozing at relay pipe Repair the pipe flare
connections? or replace the union.
NO
Check No. 12
Outdoor electronic NO
Replace the outdoor
expansion valve electronic expansion
functioning? valve.
YES
NG
Check the CT. CT is in trouble.
OK
Change for a specified
amount of fresh refrigerant.
Check No. 01 NG
Check the thermistors. Replace the
defective
thermistor(s).
OK
Replace the outdoor unit
PCB.
YES
Error again? Replace the
compressor.
NO
Completed.
(R15531)
6.14.2 Flowchart 2
Remote U0
Controller
Display
Outdoor Aj 1h 2h 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 2.5 ~ 11
B: –350 ~ 50 W
C: 40 ~ 55 Hz
D: 0.01 ~ 0.027
E: 0.3 ~ 2.0 A
F: 40 ~ 55 Hz
A, B, C, D, E, F vary depending on the model.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Any
thermistor YES
Check No.01 disconnected? Replace the
thermistors in
Refer to position.
P.227 NO ∗ Discharge pipe thermistor
∗ Indoor or outdoor heat exchanger
thermistor
∗ Room temperature thermistor
Check No.12 ∗ Outdoor temperature thermistor
Refer to YES
Stop valve closed? Open the stop valve.
P.235
NO
Check for refrigerant
shortage.
YES
Oil oozing at relay pipe Repair the pipe flare
connections? or replace the union.
NO
Check No. 12
Outdoor electronic NO
Replace the outdoor
expansion valve electronic expansion
functioning? valve.
YES
Change for a specified
amount of fresh refrigerant.
Check No. 01 NG
Check the thermistors. Replace the
defective
thermistor(s).
OK
Replace the outdoor unit
PCB.
YES
Error again? Replace the
compressor.
NO
Completed.
(R15531)
Outdoor Aj 1i 2h 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting
Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the power supply
voltage.
NO
Voltage as rated? Correct the power
supply.
YES
Check the connection of the
compressor harness.
Loose or YES
disconnected? Reconnect the
harness.
∗Before turning on the power again, make
NO sure the power has been off for at least
30 seconds.
Turn on the YES
power again. System Go to A below.
restarted?
NO
Repeat a few
times.
Error again
within 3 minutes after YES
Replace the indoor
turning on the unit PCB.
power?
NO
Replace the outdoor
unit PCB.
Trouble-
shooting
Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the power supply
voltage.
NO
Voltage as rated? Correct the power
supply.
∗Before turning on the power again, make
YES sure the power has been off for at least 30
seconds.
Turn on the YES
power again. System Go to A below.
restarted?
NO
Repeat a few
times.
Replace the indoor
unit PCB.
Remote U4
Controller
Display
Method of The data received from the outdoor unit in indoor unit -
Malfunction outdoor unit signal transmission is checked whether it is
Detection normal.
Malfunction The data sent from the outdoor unit cannot be received
Decision normally, or the content of the data is abnormal.
Conditions
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Properly insulated? Replace the
connection wires
between the indoor
NO unit and outdoor unit.
∗ Before you check the LED A,
cancel the standby electricity
saving function by operating fan
Check the LED A on the operation with the remote
outdoor unit PCB. controller.
∗ Wait at least for 7 sec. after
turning on the power.
NO
Is LED A blinking? Diagnose the
outdoor unit PCB.
YES
Check No. 11
Check the power supply
waveform.
Is there any NO
disturbance? Replace the indoor
unit PCB.
YES
Locate the cause of
the disturbance of
the power supply
waveform, and
correct it.
(R15198)
6.17.2 Flowchart 2
Remote U4
Controller
Display
Method of The data sent from the outdoor unit is checked for
Malfunction problem.
Detection
Malfunction The data sent from the outdoor unit cannot be received
Decision without error, or the disable status of signal transmission
Conditions continues for 15 seconds.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Is there any improper Correct the relay
wiring? wire between the
indoor unit and the
NO outdoor unit.
Are the
insulation between
relay wire and the Poor insulation
Replace the relay
insulation to the earth wire between the
OK? indoor and the
outdoor unit.
OK
NO
Does LED A blink? Replace the outdoor
unit PCB.
YES
Disconnect No. 3.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check indoor unit also, because a communication circuit fault
may be caused by the problem related to the indoor unit.
Check No.11 Check the power supply
Refer to voltage.
P.235
Rated voltage? NO
Rectify the power
supply.
YES
Check the varistor on the
outdoor unit PCB.
YES
Damaged? Replace the varistor.
NO
Check the fuse on the
outdoor unit PCB.
Does the NO
fuse have continuity? Replace the fuse.
YES
Check the thermal fuse on
the terminal board.
Does the NO
fuse have continuity? Go to A on
P.157.
YES
Check +5V and GND on
the outdoor unit PCB.
Power on again.
NO
5 V±0.5 V Replace the outdoor
unit PCB.
YES
Go to the next page.
(R15538)
YES
Disturbance? Investigate the cause
of disturbance and
take remedial action.
NO
Turn off the power supply.
Disconnect No. 3 terminal
and turn on the power supply
again.
YES
Check the relay wire between
the indoor unit and the ( Check wrong wiring, insulation
among wiring, insulation to ground )
outdoor unit.
NO
OK? Reconnect the relay
wire.
YES
Replace the indoor
unit PCB.
(R15551)
From P.155
A
YES
Firmly connected? Replace the thermal
fuse on the terminal
board.
NO
Reconnect the
terminal board
connecting wire
properly.
Replace the terminal
board. Replace the
B thermal fuse on the
terminal board.
Check grounding.
NO
Grounded? Carry out grounding
work.
YES
The cause seems to
be an external factor
other than the
outdoor unit PCB.
Investigate source of
noise and take
measures.
(R15539)
Remote U7
Controller
Display
Outdoor Aj 1h 2i 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Turn off the power and turn it
on again.
YES
Error again? Replace the outdoor
unit PCB.
NO
The cause can be an
external factor other
than the malfunction.
Observe the
operating condition
in long term.
(R7185)
6.19.2 Flowchart 2
Remote U7
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES (0.5
Is the interval 0.5 sec. interval) Go to A below.
sec.? (same as
LED A)
NO
(0.2 sec. interval)
From B below.
Power on again.
NO
5 V ± 0.5 V Replace the
outdoor unit PCB.
YES
Go to B above.
(R13933)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the preset hose length
with the remote controller.
NO
Has the hose length Set the hose length
been set? with the remote
controller.
YES
To other UA fault
diagnosis
(R13921)
<ARC447A4>
1) Press the [ (clock)] button for 5
seconds.
A
“ (service check)” is displayed.
2) Press the [ (select)] V or W button
and select “ ”. (B) B
<ARC452A5>
1) Press the 3 buttons (TEMP V, W,
MODE) simultaneously.
SC is displayed. (A) A
2) Press the TEMP V or W button and
select PC. (B)
B
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the combination of the
indoor and outdoor unit.
NO
OK? Match the
compatible models.
YES
Are the
connection NO
wires connected Correct the
properly? connection.
YES
Check the code numbers
(2P01234, for example) of
the indoor and outdoor unit
PCB with the Parts List.
NO
Matched compatibly? Change for the
correct PCB.
YES
Replace the indoor
unit PCB (or the
outdoor unit PCB).
(R11707)
Outdoor Aj 1h 2h 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Error displayed while The anti-icing
operating? function is activated
in other rooms.
YES Refer to A5.
Supply voltage as NO
Correct.
specified?
YES
Check the model
combination.
NO
Matched compatibly? Match the
compatible models.
YES
Check the combination of all
the models being connected.
(R7151)
Outdoor Aj 1i 2h 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Does it
conform to the NO
thermistor characteristic Replace the outdoor
chart? heat exchanger
thermistor.
YES
Check No. 01
Check the room temperature
thermistor.
Does it
conform to the NO
thermistor characteristic Replace the room
chart? temperature
thermistor.
YES
Change the refrigerant to
remove moisture from the
piping (after drawing a
vacuum).
YES
Error again? Replace the room
temperature
thermistor or indoor
NO heat exchanger
thermistor.
Do the vacuum
drying.
Remote E1
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Normal? Replace the
connecting wires
between the indoor
YES unit and outdoor unit.
∗ Before you check the LED A, cancel the standby
electricity saving function by operating fan
operation with the remote controller.
∗ Wait at least for 7 sec. after turning on the power.
NO
Is LED A blinking? Replace the outdoor
unit PCB.
YES
Check if the outdoor unit is
grounded.
NO
Grounded? Ground the system.
YES
NO
Zero-cross signal
abnormality.
Replace the outdoor
unit PCB.
(R15622)
6.24.2 Flowchart 2
Remote E1
Controller
Display
Outdoor Aj 1i 2i 3i 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Supposed Noise
Causes Momentary fall of voltage
Momentary power failure
Defective outdoor unit PCB
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
YES
Error again? Replace the outdoor
unit PCB.
NO
Check if the outdoor unit is
grounded.
NO
Grounded? Carry out grounding
work.
YES
The cause can be
external factors other
than malfunction.
Investigate the cause
of noise.
(R7183)
Outdoor Aj 1i 2h 3i 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Discharge
pipe thermistor YES
Check No.01 disconnected?
Insert the thermistor
in position.
Refer to
P.227 NO
Check No. 01
NG
Check No.12 Check the discharge Replace the
pipe thermistors. discharge pipe
Refer to thermistor.
P.235
OK
Check No. 12
Check No.13 Check the outdoor NG
Replace the outdoor
electronic expansion electronic expansion
Refer to valve coil. valve or the coil.
P.238
OK
Check No. 14 NG
Check the Refer to the
refrigerant line. ∗ Refrigerant refrigerant line check
shortage procedure.
∗ Water mixed
OK ∗ Stop valve
Outdoor Aj 1h 2i 3i 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
(Precaution before turning on the power again)
Make sure the power has been off for at least 30 seconds.
Check No.15 Turn off the power.
Refer to Disconnect the harnesses U,
V, and W.
P.240
Check No.15 ∗ Inverter checker
Check with the inverter Part No.: 1225477
checker (∗).
NO
Normal? Correct the power
supply or replace the
outdoor unit PCB.
YES
Turn off the power and
reconnect the harnesses.
Turn on the power again and
restart the system.
NO
System
shut down after errors NO
Check and replace the
repeated several outdoor electronic
times? expansion valve coil
as required.
YES
Replace the
compressor.
(R15272)
Outdoor Aj 1i 2i 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
NO
Fan rotates smoothly? Replace the outdoor
fan motor.
YES
Check No. 16
Check the rotation pulse input
on the outdoor unit PCB.
NO
Pulse signal generated? Replace the outdoor
fan motor.
YES
Replace the outdoor
unit PCB.
(R14410)
Outdoor Aj 1h 2i 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
∗ An input overcurrent may result from wrong internal wiring. If the system is
interrupted by an input overcurrent after the wires have been disconnected
Check No.15 and reconnected for part replacement, check the wiring again.
Refer to
P.246 Input current NO
flowing above its stop Replace the outdoor
level? unit PCB.
YES
Any LED off? Correct the power
supply or replace the
outdoor unit PCB.
NO
Turn off the power, and
reconnect the harnesses.
Turn on the power again and
start operation.
Check No. 18
Check the discharge
pressure.
(R15273)
Remote EA
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Resistance NO
between harnesses about Replace the four way
1000 ~ 2000 Ω? valve coil.
YES
Check No. 13 NG
Check the four way Replace the outdoor
valve switching unit PCB.
output.
OK
NO
Check No. 01 NG
Check the Replace the
thermistors. defective thermistor.
OK
Check No. 14 NG
Check the Refer to the
refrigerant line. ∗ Refrigerant refrigerant line check
shortage procedure.
∗ Water mixed
OK ∗ Stop valve
6.29.2 Flowchart 2
Remote EA
Controller
Display
Outdoor Aj 1i 2h 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Resistance NO
between harnesses about Replace the four way
1000 ~ 2000 Ω? valve coil.
YES
Check No. 13 NG
Check the four way Replace the outdoor
valve switching unit PCB.
output.
OK
NO
Check No. 01 NG
Check the Replace a defective
thermistors. thermistor.
OK
Check No. 14 NG
Check the Refer to the
refrigerant line. • Water mixed refrigerant line check
• Stop valve procedure.
OK
Replace the four way
valve. (defective or
dust-clogged)
(R14916)
Outdoor Aj 1i 2h 3i 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 110 ~ 120°C
B: 80 ~ 107°C
A and B vary depending on the model and the
compressor frequency.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
OK
Check No.14
Check No. 14 NG
Refer to Check the Refer to the
P.240 refrigerant line. refrigerant line check
procedure.
OK ∗ Refrigerant shortage
∗ Four way valve
∗ Water mixed
∗ Stop valve
Replace the outdoor
unit PCB.
(R15274)
Remote F6
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check No.18
Check No. 01
Refer to Check the outdoor NG
Replace the outdoor
P.247 heat exchanger heat exchanger
thermistor. thermistor.
OK
Check No.19 Check No. 17
Check the installation
Refer to condition.
P.248
(R15541)
6.31.2 Flowchart 2
Remote F6
Controller
Display
Outdoor Aj 1i 2h 3i 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check No. 01
Check the outdoor NG
Replace the outdoor
heat exchanger heat exchanger
thermistor. thermistor.
OK
Replace the outdoor
unit PCB.
(R14413)
6.31.3 Flowchart 3
Remote F6
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check No. 01
Check the outdoor NG
Replace the outdoor
Check No.23 heat exchanger heat exchanger
Refer to thermistor. thermistor.
P.251
OK
Check No. 23
(R15542)
Remote H0
Controller
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check the relay harness for
the compressor.
Restart operation NO
and error displayed No problem.
again? Keep on running.
YES
Replace the outdoor
unit PCB.
(R11712)
6.32.2 Flowchart 2
Remote H0
Controller
Display
Outdoor Aj 1i 2i 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Connection OK? Connect the reactor
properly.
YES
Check the connection of the
compressor.
NO
Connection OK? Connect the
compressor properly.
YES
∗ Disconnect the reactor from
Check the reactor. the outdoor unit PCB and
measure the resistance
value between reactor
terminals with tester.
NO
10 Ω or less? Replace the reactor.
YES
∗ Disconnect the compressor
Check the compressor. relay harness from the
outdoor unit PCB and
measure the resistance
value between the each 3
terminals of the compressor
with tester.
Between all each NO
terminal 10 Ω or Replace the
less? compressor or the
compressor relay
YES harness.
Restart the operation
again and if the error
occurs again,
replace the outdoor
unit PCB.
(R15647)
Supposed Frost
Causes Foreign matter
Defective limit switch (including improper connection)
Defective damper motor
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Replace the limit
switch (damper unit)
or replace the
outdoor unit PCB.
A
NO
Error again? OK
(Check intake air and
humidifier unit for
YES
direct sucking of
Go to B above. moisture.)
(R13924)
Remote H6
Controller
Display
Outdoor Aj 1i 2i 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Check No.18 Voltage as rated? Correct the power
supply.
Refer to
YES
P.247
Check No. 18
Check the discharge
pressure.
Check No.20
Refer to
NO
P.250 OK? Replace the stop
valve.
YES
Check No. 20
Check the short circuit of the
diode bridge.
NO
Normal? Replace the outdoor
unit PCB.
YES
Electrical
components or NO
compressor harnesses Reconnect the
connected as electrical
specified? components or
compressor
harnesses as
YES specified.
Turn on the power.
Check the electrolytic
capacitor voltage.
NO
320 ± 50 VDC? Replace the outdoor
unit PCB.
YES
Go to the next page.
(R15623)
YES
Any LED OFF? Correct the power
supply or replace the
outdoor unit PCB.
NO
Replace the
compressor.
(R15275)
6.34.2 Flowchart 2
Remote H6
Controller
Display
Outdoor Aj 1i 2i 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Check No.18 Voltage as rated? Correct the power
supply.
Refer to
YES
P.247
Check No. 18
Check the discharge
pressure.
NO
OK? Replace the stop
valve.
YES
Electrical
components or NO
compressor harnesses Reconnect the
connected as electrical
specified? components or
compressor
harnesses as
YES specified.
Turn on the power.
Check the electrolytic
capacitor voltage.
NO
320 ± 50 VDC? Replace the outdoor
unit PCB.
YES
Turn off the power.
Disconnect the harnesses U,
V, and W.
YES
Any LED OFF? Correct the power
supply or replace the
outdoor unit PCB.
NO
Replace the
compressor.
(R15276)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Outdoor Aj 1i 2i 3h 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Turn off the power and turn it
on again.
Check No.15
Refer to
P.240 Start operation.
YES
320 ± 50 VDC? Go to A on the
next page.
NO
Measure the rectifier input
voltage.
Voltage
within the YES
allowable range (Supply Replace the outdoor
voltage ± 15%)? unit PCB.
NO
Check the supply
voltage.
(R15553)
YES
Any LED OFF? Correct the power
supply or replace the
outdoor unit PCB.
NO
Turn off the power and
reconnect the harnesses.
Then turn on the power again
and restart operation.
YES
Compressor running? Replace the outdoor
unit PCB.
NO
Replace the
compressor.
(R15552)
In case of J3 error
Defective heat exchanger thermistor (outdoor heat
exchanger thermistor in cooling operation, or indoor
heat exchanger thermistor in heating operation)
Protection control was activated in the compressor.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Normal? Replace the
defective one(s) of
the following
YES thermistors.
J3 error: the discharge ∗ Outdoor
pipe temperature is lower temperature
than the heat exchanger thermistor
temperature. ∗ Discharge pipe
Cooling: Outdoor heat thermistor
exchanger ∗ Outdoor heat
temperature exchanger
Heating: Indoor heat thermistor
exchanger ∗ Radiation fin
temperature thermistor
Check No. 01
Check the indoor heat
exchanger thermistor
resistance value in the
heating operation.
Indoor
heat exchanger NO
thermistor Replace the indoor
functioning? heat exchanger
thermistor.
YES
Replace the outdoor
unit PCB.
(R15554)
Note: In case of P4
Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
6.37.2 Flowchart 2
Outdoor Aj 1i 2i 3h 4h 5h
Unit LED
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Normal? Replace the
defective one(s) of
the following
YES thermistors.
• Outdoor
J3 error: The discharge temperature
pipe temperature is lower thermistor
than the heat exchanger • Discharge pipe
temperature. thermistor
Cooling: Outdoor heat • Outdoor heat
exchanger exchanger
thermistor thermistor
Heating: Indoor heat • Liquid pipe
exchanger thermistor
thermistor • Gas pipe thermistor
• Radiation fin
Check No. 01 thermistor
Check the indoor heat
exchanger thermistor
resistance value in the
heating mode.
Indoor
heat exchanger NO
thermistor Replace the
functioning? following thermistor.
• Indoor heat
exchanger
YES thermistor
Note: In case of P4
Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Remote L3
Controller
Display
Outdoor Aj 1i 2i 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 75 ~ 122°C
B: 65 ~ 113°C
C: 75 ~ 120°C
A, B, C vary depending on the model.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Check No. 19 NG
Check No.19 Check the outdoor fan or Replace the fan
related. motor.
Refer to Correct the
P.248 OK connectors and the
fan motor lead wire.
Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the
radiation fin.
Slightly dirty
Check No. 17
Check the installation
condition.
NO
Above A ˚C? Replace the outdoor
unit PCB.
YES
Check No. 01
Check the thermistor
resistance value.
∗ Radiation fin thermistor
Thermistor as
specified in its NO
Replace the radiation
characteristic chart? fin thermistor.
YES
Go to B above.
(R15556)
6.38.2 Flowchart 2
Remote L3
Controller
Display
Outdoor Aj 1i 2i 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 75 ~ 122°C
B: 65 ~ 113°C
C: 75 ~ 120°C
A, B, C vary depending on the model.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Turn off the power and turn WARNING
it on again. To cool the electrical
Check No.17 components, the outdoor fan
Refer to starts when the radiation fin
temperature rises above C˚C
P.246 and stops when it drops
below B˚C.
Error again or YES
outdoor fan activated? Go to A below.
Check No.19
Refer to NO
P.248 From B below.
NO
Above A ˚C? Replace the outdoor
unit PCB.
YES
Go to B above.
(R15558)
Remote L4
Controller
Display
Outdoor Aj 1h 2h 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 81 ~ 105°C
B: 67 ~ 99°C
A and B vary depending on the model.
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
NO
Check No.17 From B below.
Refer to
P.246 Check No. 19 NG Replace the fan
Check the outdoor fan or motor.
related. Correct the
connectors and fan
OK motor lead wire.
Check No.19 Replace the outdoor
unit PCB.
Refer to
Too dirty
P.248 Radiation fin dirty? Clean up the
radiation fin.
Slightly dirty
Check No. 17
Check the installation
condition.
NO
Above A˚C? Check the power
transistor and the
radiation fin for
YES looseness. If they
Check No. 01 are found to be fit
Check the thermistor tightly, replace the
resistance value. outdoor unit PCB or
∗ Radiation fin thermistor the power transistor.
Thermistor
as specified in its NO
Replace the radiation
characteristic fin thermistor.
chart?
YES
Go to B above.
(R15560)
6.39.2 Flowchart 2
Remote L4
Controller
Display
Outdoor Aj 1h 2h 3h 4i 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
(Reference)
A: 81 ~ 105°C
B: 67 ~ 99°C
A and B vary depending on the model.
Trouble-
Be sure to turn off the power switch before connecting or
shooting Caution disconnecting connectors, or parts may be damaged.
NO
Check No.19 From B below.
Refer to
Check No. 19 Replace the fan
P.248 Check the outdoor fan or
NG
motor.
related. Correct the
connectors and fan
OK motor leads.
Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the
radiation fin.
Slightly dirty
Check No. 17
Check the installation
condition.
NO
Above A˚C? Replace the outdoor
unit PCB.
YES
Go to B above.
(R15562)
Outdoor Aj 1h 2h 3i 4h 5h
Unit LED (LED1 ~ LED5 are for multi outdoor unit.)
Display
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
∗ An output overcurrent may result from wrong internal wiring. If the system is
interrupted by an output overcurrent after the wires have been
disconnected and reconnected for part replacement, check the wiring
Check No.15 again.
Refer to Check No. 17
P.240 Check the installation
condition.
YES
Any LED off? Correct the power
supply or replace the
outdoor unit PCB.
NO
Check No. 22
Check the power module.
NO
Normal? Replace the outdoor
unit PCB.
YES
Turn off the power, and
reconnect the harnesses.
Turn on the power again and
start operation.
NO
Voltage as rated? Correct the power
supply.
YES
Short
circuit or wire
breakage between YES
Replace the
compressor's coil compressor.
phases?
NO
Check No. 18
Check the discharge
pressure.
(R15564)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is the
connector for the
NO
Check No.16 humidifying fan motor Reconnect the
[S72] connected? connector properly.
Refer to
P.244 YES
Rotate the fan by hand after
removing it.
NO
Does the fan rotate Replace the
smoothly? humidifying fan
assembly.
YES <Humidifying fan>
Go to A below.
NO
Does the fan rotate? Replace the outdoor
unit PCB.
YES
Stop operation.
<Others>
Completed.
<Humidifying fan>
Check No.16
Check for the rotation pulse
input of outdoor unit PCB.
Is the fuse
for power supply of fan YES
Replace the outdoor
(FU2) blown? fan motor,
humidifying fan
NO motor, outdoor unit
PCB.
Go to B above.
(R15566)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is the heater NO
well cooled?
Is the heater NO
resistance appropriate? Replace the heater
ASSY.
YES
[ At normal
temperature:
44.6 Ω ± 10% ]
Is the thermal YES
fuse blown? Replace the heater
ASSY.
NO
Check No.01
Is the resistance of the NO
Replace the
humidifying thermistor thermistor.
appropriate? ∗For details, refer to
PH troubleshooting.
YES
Replace the indoor
unit PCB (control
PCB).
∗Main relay may be
damaged.
When the main relay
(MRM10) is
damaged, heater and
rotor do not run.
(R15568)
Trouble-
shooting Be sure to turn off the power switch before connecting or
Caution disconnecting connectors, or parts may be damaged.
Is the heater NO
resistance appropriate? Replace the heater
ASSY.
YES
[ At normal
temperature:
44.6 Ω ± 10% ]
Check No.01
Is the resistance of NO
humidifying thermistor Replace the
within normal thermistor.
range?
YES
Turn on the power supply
again and start the humid
heating trial operation.
YES
Is there
foreign matter?
∗Including inside the YES
humidification hose and Remove the foreign
indoor air supply matter.
filter.
NO
7. Check
7.1 Thermistor Resistance Check
Check Disconnect the connectors of the thermistors from the
No.01 PCB, and measure the resistance of each thermistor
using a tester.
The relationship between normal temperature and
resistance is shown in the table and the graphs below.
The data is for reference purpose only.
Thermistor Resistance (kΩ)
temperature
(°C) Type 1 (+1) Type 2 (+2) Type 3 (+3)
–20 73.4 97.09 197.8
–15 57.0 73.04 148.2
–10 44.7 55.44 112.1
–5 35.3 42.45 85.60
0 28.2 32.76 65.93
5 22.6 25.48 51.14
10 18.3 19.97 39.99
15 14.8 15.75 31.52
20 12.1 12.51 25.02
25 10.0 10.00 20.00
30 8.2 8.047 16.10
35 6.9 6.518 13.04
40 5.8 5.311 10.62
45 4.9 4.353 8.707
50 4.1 3.588 7.176
(R25°C = 10 kΩ, (R25°C = 10 kΩ, (R25°C = 20 kΩ,
B = 3435 K) B = 3950 K) B = 3950 K)
50
25
25
0
–15 0 15 30 45 (˚C) –15 0 15 30 45 (˚C)
(kΩ) Type 3
150
100
50
–15 0 15 30 45 (˚C)
Tester
Resistance range
(R11906)
Tester (R3460)
(R15582)
2 Purple (signals)
3 Blue (grounding)
(R14211)
(5) 6-1
S50 (relay connector) 6-2
6P Connector Check 6-3
6-4
1 2 3 4 5 6
(R15307)
(R15583)
Upward
Tester
Limit switch
Forward
(Q0363)
∗ The shutter can be opened and closed with hand.
Keep the shutter open and closed all the way for each
continuity check steps.
(R1444)
(R1736)
5-2
S20 6P Connector Check 5-4
6-1
6-3
1 2 3 4 5 6 (R14244)
Harness 5P
6-1
S20 (5) Check 6-2
6P Connector 6-3
6-4
1 2 3 4 5 6
(R14245)
5. If the continuity is confirmed in the above step 3, the
outdoor unit PCB is faulty.
Almost
the same as NO
Heating: the outdoor The EV is not
Flowing noise of refrigerant temperature?
in the unit which is not in defective.
operation
The unit does not heat the YES
Replace the
room.
EV of the
room.
(R11266)
S80 voltage NO
at 0 VDC with compressor Replace the outdoor
on? unit PCB.
YES
∗ Four way valve coil
Start heating operation. Cooling / Dry : No continuity
Heating : Continuity
S80
voltage at
120 ~ 220 VDC for
3 sec. after compressor NO
starts, and then at about Replace the outdoor
12 ~15 VDC? unit PCB.
(Fig. 1)
YES
Disconnect the four way
valve coil from the connector
and check the continuity.
Four
way valve NO
coil resistance at Replace the four way
300 ~ 600 Ω? valve coil.
YES
Replace the four way
valve.
(Fig. 1)
Voltage at S80
3 sec.
120 ~ 220 VDC
12 ~ 15 VDC
Time
Compressor
ON
(R13938)
AC motor
S80
voltage at
220 - 240 VAC NO
with compressor on? Replace the outdoor
(Fig. 2) unit PCB.
YES
Disconnect the four way
valve coil from the connector
and check the continuity.
Four
way valve NO
coil resistance at Replace the four way
1000 ~ 2000 Ω? valve coil.
YES
Replace the four way
valve.
(Fig. 2)
Voltage at S80
Time
Compressor
ON
(R11904)
Is the
discharge pipe YES
thermistor disconnected Place the thermistor.
from the holder?
NO
Check for refrigerant leakage.
See the service diagnosis on
refrigerant shortage (U0).
Replace the
refrigerant.
(R15624)
Operation Method
Step 1
Be sure to turn the power off.
Step 2
Install the inverter checker instead of a compressor.
Note:
Make sure the charged voltage of the built-in
smoothing electrolytic capacitor drops to 10 VDC or
below before carrying out the service work.
Compressor
Inverter checker
Reference:
If the terminals of the compressor are not FASTON
terminals (difficult to remove the wire on the
terminals), it is possible to connect wires available on
site to the outdoor unit from output side of PCB. (Do
not connect them to the compressor at the same
time, otherwise it may result in incorrect detection.)
Step 3
When the outdoor unit has a forced cooling operation
[ON/OFF] button, activate power transistor test operation
from the outdoor unit.
1) Press the forced cooling operation [ON/OFF]
button for 5 seconds.
→ Power transistor test operation starts.
<ARC447A1, 2, 3>
1) Turn the power on.
2) Press the [CLOCK] button on the remote controller
for 5 seconds.
→ is displayed.
3) Press the [CLOCK] button.
→ T is displayed.
4) Press the [CLEAN / FRESH] button.
→ Power transistor test operation starts.
<ARC447A4>
1) Turn the power on.
2) Press the [ ] button on the remote
controller for 5 seconds.
3) Press the [ ] V or W button and select
“ ”.
4) Press the [ ] button to enter the trial
operation mode.
5) Press the [ ] button to start inverter test.
Caution
12 HU (Hall IC)
11 15 VDC
10
9 Free pin
8 Free pin
7 Phase W
6 Free pin
5 Free pin
4 Phase V
3 Free pin
2 Free pin
1 Phase U
(R11907)
For 7-pin connector of outdoor fan motor or
humidifier fan motor
Outdoor fan motor: S70
Humidifier fan motor: S72
When the fuse is melted, check the outdoor fan motor for
proper function.
If NG in step 2 → Defective outdoor unit PCB
→ Replace the outdoor unit PCB.
If NG in step 4 → Defective Hall IC
→ Replace the outdoor fan motor.
If OK in both steps 2 and 4
→ Replace the outdoor unit PCB.
PCB
S70 or S72
1 Actual rotating pulse output (0 ~ 15VDC)
2 Rotation command pulse input (0 ~ 15VDC)
3 15 VDC
4
5
6
7 320 VDC
(R15575)
Check
the allowable
dimensions of the air NG
Change the
suction and discharge installation location
area. or direction.
OK
NO
NO
Is the
airflow blocked by YES
obstacles or winds blowing Change the
in the opposite installation location
direction? or direction.
NO
Check the outdoor
temperature.
(The outdoor
temperature should
be 43 ~ 46˚C or
lower.)
(R15550)
NO
High? Replace the
compressor.
YES
NO
Is the stop valve open? Open the stop valve.
YES
Is the YES
connection pipe Replace the pipe
deformed? installed at the site.
NO
Is the air
filter or indoor / Dirty
outdoor heat exchanger Clean the air filter or
dirty? indoor / outdoor heat
exchanger.
Not dirty
Replace the
compressor.
(R11718)
Outdoor NO
fan running? Go to A below.
YES
Outdoor fan system is
functioning.
Fan
motor lead wire YES
connector Reconnect the
disconnected? connector.
NO
(R15577)
AC motor
Check the outdoor fan
system.
Does the NO
outdoor fan rotate? Go to B below.
YES
Does
the outdoor fan YES
start just after the power Replace the outdoor
is turned on? unit PCB.
NO
The outdoor fan
system is normal.
Check
the fan motor
lead wire connector for NG
Reconnect the
secure connection. connector.
OK
NO
No continuity
Replace the outdoor
unit PCB.
(R15578)
(Reference)
Multimeter
(DC voltage range)
(R13538)
Stop operation.
(R15580)
Is the voltage NO
of [S43] around 10 ~ Replace the control
15 V? PCB of the indoor
unit.
YES
Within the NO
range of 10 ~ 60 Ω? Replace the
dehumidifying
solenoid valve coil.
YES
(R15581)
09 / 2006 Si10-417 –
Dealer
Head Office:
Umeda Center Bldg., 2-4-12, Nakazaki-Nishi,
Kita-ku, Osaka, 530-8323 Japan
Tokyo Office:
JR Shinagawa East Bldg., 2-18-1, Konan,
Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global_ac/
c All rights reserved
z Specifications, designs and other content appearing in this brochure are current as of August 2011 but subject to change without notice.
Si10-417_C
Printed in Japan 08/2011 B AK