Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Phone: 1.234.567.8910
Email: azq.erd@gmail.com
Summary
Currently working as QA Lead with more than 8 years of QA experience in the domains of Mortgage,
Banking, Trading and Risk Management (TRM), Healthcare, Billing, and Telecom. I have worked on
projects for several leading international clients like Freddie Mac, TD Bank Financial Group, Fidelity
Investments, Department of Health (UK), BUPA (UK), Sprint and Giesecke & Devrient. ISTQB
certified with proficiency in Software Quality Assurance and Quality Control. Possess good
understanding of Software Development Life-Cycle concepts and Processes used in software
industry. Good communication skills.
Subject Matter Expert of the Banking and Financial Domain
Excellent knowledge of Quality Assurance Processes and testing life cycle.
Extensive experience in manual testing and Database Testing.
Experience of creating Test Strategy & Planning documents for the project
Extensive working experience in testing methods like Functional, Regression, Integration,
System, Security, Usability, Database, Smoke/Sanity, End to End and User Acceptance
Testing (UAT).
Significant experience of Agile Methodology as well as Waterfall Methodology
Good working experience of Fidelity Systematics (both IM and ST applications)
Knowledge of Automation testing using Quick Test Professional (QTP) and Scimitar.
“Process Champion” for couple of testing processes and implementing these test process,
methodologies and tools
Extensively used testing tools like HP Application Lifecycle Management, HP Quality Center,
JIRA, Resultspace 2.0, Rally, Synergy Change, Scimitar, Quick Test Professional (QTP),
Rational Clear Quest, Parasoft SOA Test, SOAP UI etc.
Experience of effectively leading and coordinating User Acceptance Testing (UAT)
Experience of web service testing using Parasoft SOATest and SOAP UI
Good at coordination between cross-organizational resources/teams/people to drive results,
resourceful and good at maintaining relationship with all stakeholders of the project
Significant experience in team management, issue resolution, client communication and
reporting
Highly motivated, enthusiastic and jubilant person
Project Details
QA /UAT Lead – Freddie Mac (Client of TCS/Clairvoyant) Location: Mclean, VA
Played the role of QA Lead for several projects of Loan Coverage Insight project and Collateral
Valuation Disposition Pricing Operational Enhancements project of Single Family division of Freddie
Mac.
Page 1
addition of the functionality of creating Disputes for the Short Sale requests and perform their
calculations for loans.
Page 2
Tools Used: HP ALM (Quality Center), IBM Rational DOORs, Rapid SQL, SQL server, Vendor
applications, SharePoint, UNIX.
Project # 1 – Online Account Opening Direct Deposit Accounts (OAO DDA) Enhancement Rel.2
Played key roles of Test Lead and Subject Matter Expert for a most visible DCTS program of TD
Bank. OAO DDA is an Online Account opening application for the bank which also enabled funding
and identity proofing services as part of enhancements. The new release adds the capability of
recognizing the existing customers and provides extra support to open accounts online. It enables the
customers to perform debit or credit card funding to the new accounts. Along with this, there is an
addition to include State ids and Passport Ids to the identity proofing services for customers.
Project # 2 – TD Advance Deposit
Advance Deposit is the new initiative of the bank in the field of short loans. The eligible bank
customers are allowed to take Advance Deposit i.e. short loans. The bank offered this feature through
web intercepts and banner ads. The customer is also allowed to change the payment option settings
for the Advance deposit. Bank is also targeting Mobile customers by allowing transfers from and to
the Advance Deposit account.
Project # 3 – Retail Internet Banking (RIB) User Experience (UEX) 1.1
RIB is the Retail Internet Banking application for the bank which enables the bank customer to
manage his/her bank accounts, make payments, do transfers, setup alerts, and contact Customer
service for any inquiry. The RIB User Experience brings more fresh and user friendly RIB interface
both in English and Spanish with more enhanced features like help content, Debit Card enrollment,
improved compliance, etc.
Project # 4 – Online Account Opening Direct Deposit Accounts (OAO DDA) Enhancement
OAO DDA is an Online Account opening application for the bank which enabled funding and identity
proofing services as part of enhancements. The new OAO enables the customer to open an account
online with required funding as well. The customer is allowed to fund his/her account using his/her TD
bank account or other financial institution.
Tools Used – Quality Center, Fidelity Systematics, SQL server, Compass Admin, Vendor
applications, SharePoint, Parasoft SOA Test, SOAP UI, Rational Clear Quest,
Achievements/Tasks Performed –
In recognition to my great work and domain expertise in project “TD Advanced Deposit”
(TDAD), I was awarded WOW Award by the CEO of TD Bank. This award is given to the very
select number of people in TD Bank who perform extraordinary well and add tremendous
value to the success of the project.
Coordinated Onshore and Offshore handshake for daily activities
Created Test Plan and Strategy
Performed Test estimation using Work Breakdown Structure and planned testing schedules
Requirement Analysis and Requirement reviews
Successfully manage the creation of Test Requirements, Test Cases and execution of test
cases for functional testing
Created Execution plan
Data identification and preparation required for execution of test cases
Reviewing the test cases and their priorities
Analysis, logging and tracking of defects. Defects report generation and defect triaging.
Reporting of daily and weekly status of execution and defects logged.
Page 3
Led the User Acceptance Testing effort and provided support for User Acceptance Testing in
terms of writing test cases, data setup and defect resolution and test execution whenever
required.
Extensively used Fidelity Systematics for accessing IM and ST applications for end to end
validations requiring accounts/customer profile searches to validate customer profile
creation/updation as well as account creation/updation in sync with OAO database
Training of new and existing team members for different integrated applications and quality
assurance processes and tools
Application Automation testing using tools – Scimitar and QTP.
Performed the Web Service Testing using SOA Test
Track the testing progress and resolve any critical issues.
Exceptional knowledge of different client applications and thus playing the role of subject
matter expert in the team and is the go to person for the entire team.
Communication with different groups (Business, Development, Infrastructure, Vendor, Direct
Channel group, Online Channel group, etc.) to coordinate successful completion of Quality
Assurance activities
Tools Used: Quality Center, Fidelity Systematics, SQL server, Compass Admin, Vendor
applications, SharePoint, Parasoft SOA Test, SOAP UI, Rational Clear Quest,
Page 4
employees. The application includes both a shareholder interface for tracking, electing and reporting
as well as a suite of administrative tools to process and monitor employee awards, payment
distribution, transfers etc.
Tools Used – EVA, JIRA, Resultspace 3.0, Rally
Achievements /Tasks Performed –
Coordinated quality assurance/testing for the redesign of SHARES application.
Perform all QA activities as per Agile Methodology
Requirement Analysis and Requirement reviews
Creation of Test Requirements and Test Cases for functional testing
Data identification and preparation required for execution of test cases
Reviewing the test cases and their priorities
Execution of the test cases
Analysis, logging and tracking of defects. Defects report generation and defect triaging.
Providing support during User Acceptance Testing (UAT) in terms of writing test cases, data
setup and defect resolution.
Actively Involved in Test Planning, Iteration Planning and Build Planning
Coordinating the Build and Deployment process
Page 5
Achievements/Tasks Performed –
Coordinated quality assurance/testing for prime project of National Health Services, UK –
Electronic Offering System (EOS).
Creation of Test Requirements and Test Cases for system testing, End to End testing and
User Acceptance Testing
Data identification and preparation required for execution of test cases
Execution of the test cases
Analysis, logging and tracking of defects
Coordinated User Acceptance Testing (UAT) for large number of actual users of the system
from UK Organ Transplant department of Department of Health, UK
Closeout activities after the execution
Ramp-up to new joinees in the team.
Provided project management support to project leadership by helping them to manage
issues, defects, and replanning efforts.
Presentation and application demonstration to end users from client side
Page 6
Tools Used – Quality Center 9.0, Change Synergy, Ensemble & P2K Database, Quick Test
Professional (QTP), Ensemble
Achievements/Tasks Performed –
Creation of Test Requirements and Test Cases
Data preparation required for execution of test cases
Execution of the test cases
Analysis, logging and tracking of defects
Closeout activities after the execution
Ramp-up to new joinees in the team.
Attending the System and Functional requirements walkthrough meetings with Business and
Clients
Resolving the queries of Team Members in India and US
Automation of Test Cases using QTP
Conducting test case reviews with Business and Clients and getting the review
Provided project management support to project leadership by helping them to manage
issues, defects, and replanning efforts.
Handling the End To End scenarios , the most complex part of Functional testing
Nominated as “Process Champion” and conducted training sessions of different QA
processes
Test Management using Quality Center and Defect Management using Synergy Change
Achievements/Tasks Performed –
Requirements Analysis
Analysis and Design of the System
Implementation and Functional Testing
Education
Masters of Computer Applications (MCA) from U. P. Technical University, India in the year 2005.
Skills
Methodologies: Agile Methodology, Waterfall Methodology, Scrum and SDLC
Business Processing Tools: Quality Center, Rational Clear Quest, Resultspace 2, Rally, Synergy
Change
Operating Systems: Windows 9x/NT/ME/XP/7, UNIX
Programming Languages: C++, Core Java
Database: Oracle 8/9/9I, MS-Access, SQL Server, Rapid SQl, Toad
Test Management / Defect Tracking Tools: JIRA, Rally, Change Synergy, Quality Centre 9.0,
Rational ClearQuest and Resultspace 2.0 and 3.0
Page 7
Configuration Management Tools: CVS, SVN and DOCshare, SharePoint
Functional Testing Tools: Quality Center, Quick Test Professional (9.2), Scimitar, Rational
ClearQuest, Parasoft SOA Test, SOAP UI, Load Runner, Fidelity Systematics
Page 8