HOME IMPRESSIONS

AUGUST 2018

Image shown for illustration purpose only

 THANK YOU FOR BEING
A PART OF THE
“AVENIDA” FAMILY

It is with great pleasure that we welcome you to

this month's edition of Home Impressions.

Like always, we will be updating you with project

developments and other aspects related to your
home over the following several months till the
possession of your home. We have also
included snippets of events for your leisure
read.

We look forward to your feedback on this

edition.

Happy Reading!

Customer Care Team

Tata Housing Development Co. Ltd.
Image, area and facilities for representative purposes only
 COMFORT AND INDULGENCE
THAT CANNOT BE RESISTED

Image, area and facilities for representative purposes only

 AWARDS &
ACCOLADES

Image, area and facilities for representative purposes only

 SITE DEVELOPMENTS
Safety is as simple as abc

“Always Be Careful”

We understand and share your eagerness to see your home

shaping up. You may be aware that, for phases under
construction, the project site is abuzz with lots of activities.
Also, at times the site condition is not conducive to walk
around or visit and entry needs to be restricted in such areas.
Your safety is of key importance to us and we are sure of your
support in helping us maintain a safe environment during the
construction of your home. As a mandatory process
apartment visits will be strictly prohibited till the time of
possession of respective tower/unit.

A humble request:
­ Please do not visit the site directly.
­ No site visits are allowed on Sunday.

Having said that, we assure you of our endeavour to keep you

updated on the progress of your home. For any additional
updates regarding your home, do connect with your
Relationship Manager for facilitating this.

Image for representative purposes only. *SITE DEVELOPMENT IMAGES SHOT IN THE MONTH OF JULY’18
T­A & T­B ­ De­snagging Work In Progress T­E & T­F ­ 26th Floor Slab Work in Progress

T­C & T­D ­ Aluminum Window, External Painting in Progress T­G ­ Lift area Work In Progress T­G­Extn ­ Slab Work In Progress
Club House ­ External Painting Festival Pavilion ­ External External Development, Club House & Gate Complex
Work In Progress Painting Work In Progress

Courtyard & Town Home Internal & Basement Area ­ Parking Painting
External Painting Work In Progress & Housekeeping Work In Progress
 GUIDELINES

Image for representative purposes only.

CUSTOMER LIFE CYCLE
Key Milestones During Your Journey

10 Possession Of Your Home

Apartment
9 Inspection

Completion Of Full
8 And Final Payment

Possession With Final

7 Payment Demand

Further Payment As Per

6 Agreed Payment Terms

Completion Of Bank
5 Documentation In
Case Of Bank Loan

Completion of Initial
4 Time Linked Payments

3
Completion Of Stamp
Duty And Registration COMMITTED
2
Acceptance Of
Application TO SERVE
1 Application YOU BETTER
 MODE OF PAYMENT
We provide you with various payments options:­
1)
2)
3)
Note:
PAYMENT GUIDELINES 1)
Payments should be made within the due date in order to avoid interest charges
being levied as mentioned in your agreement. In case you wish to avail a home
loan, you may contact your Relationship Manager who will extend their support
and assistance to facilitate the same. The project has been by approved by
various Financial Institutions, your Relationship Manager will provide you with
further information.
TDS
2)
Section 194IA of the Income­tax Act, 1961 requires 1% tax withholding ('TDS') to
be done by the buyer with effect from June 1, 2013 on the payment where the
total consideration for purchase of immovable property is Rs. 50 lakhs or more.
TDS needs to be deducted by the buyer on the amount paid/payable without
3)
including the tax component.
In continuation to this, we would like to inform you that submission of Form 16B 4)
to the Seller of the property is a mandatory requirement.
For detailed information on TDS, you can log on to ww.tdscpc.gov.in, or connect 5)
with your Relationship Manager who will be happy to assist you.
You can log on to www.tatahousing.in and access the online payment
portal to make payments.
Vide Cheque/ Demand Draft/ Online Transfers (NEFT / RTGS)
Direct cheque deposit : You may also directly deposit the cheque at any
branch of the concerned Bank
You can send your Cheques/ Demand Drafts to
Tata Business Support Services Ltd
Banking Operation & Data Management
MBC Park, 4th Floor, Ghodbunder Road,
Near Hyper City Mall, Kasarvadavali,
Thane (W)­400615
Do mention your customer ID, Project and Apartment details on the
reverse of the Cheque/ Demand Draft
In case you make payment via RTGS, please email us the Unique
Transaction Record (UTR No.) details at tatacare@tatahousing.com for us
to track the payment. The payments will not be considered as received
until the details of the transaction are received at our end.
In case of direct deposit please send us the scanned copy of your cheque
along with the copy of the deposit slip to tatacare@tatahousing.com.
Any CASH deposits into the account are NOT PERMITTED. Such deposits
will not be considered towards the payments received.
If your instrument is returned by your bankers (Cheque Bounce) then
Dishonor Charges (plus applicable tax) would apply
 CUSTOMER ESCALATION MATRIX
It is our constant endeavor to ensure that you being a part of the Tata
Housing Family are fully satisfied with our services.
*ombudsman@tatahousing.com
If you are not fully satisfied with the response provided by your Relationship
If no response received
Manager you can use the communication channel displayed below to
escalate your issue. within 2 weeks of
headcc@tatahousing.com
escalation to the
If no response received
Third Level.
within 3 weeks of
headcrm@tatahousing.com escalation to the
If no response received Second Level.
within 2 weeks of
rsm@tatahousing.com escalation to the
First Level.
If no response received
from your
Relationship Manager 04
Forth Level
within 7 business days.

03
Third Level

02
Second Level
COMMITTED
01
First Level TO SERVE
*
For more information, please log on to www.tatahousing.com
YOU BETTER
REGISTRATION

INTIMATION OF REGISTRATION OF BUILDER BUYER

AGREEMENT/ AGREEMENT FOR SALE OR AGREEMENT
TO SUB LEASE AND PAYMENT OF STAMP DUTY

As per the Real Estate (Regulation & Development) Act, 2016

(“RERA”), execution and registration of the Agreement for Sale
of your unit is a mandatory requirement. We request you to
commence and complete the execution and registration
process of your Agreement for Sale at the earliest.

We request you to connect with your Relationship Manager for

detailed information on the Registration process and payment
formalities/timelines for the same.
 TAKE A BREAK

Image for representative purposes only.

 CONNECT WITH US

YOUR RELATIONSHIP MANAGER

Debrina Sengupta ­ 81 0018 2261
Dhruv Khanna ­ 91 3601 2727

Toll Free No: 1800 209 6666

Email: tatacare@tatahousing.com

CENTRAL OFFICE
Tata Housing Development Company Ltd,
2nd Floor, B Wing, Trade World, Kamala Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400 013.

SITE ADDRESS
Plot No : 2G/7, Block 2G, Action Area II, New Town, Rajarhat­ 7000156

Disclaimer:
The Information contained and transmitted by this E­mail along with attachments, if any, may contain privileged, proprietary, and
confidential material and is intended solely for the use of the individual or entity to which it is addressed. If you have erroneously received
this message, please delete it immediately and notify the sender. If you are not the intended recipient, you are further notified that any
use, distribution, transmission, printing, copying or dissemination of this information in any manner is strictly prohibited. The opinion
expressed in this mail are those of the sender, and not necessarily reflect those of Tata Housing Development Company Ltd