Safety for line managers

Introduction
 Health and safety law is enforced by HSE officers.
 Health and safety policy relies on you, as a manager, to play a key role in its implementation.
 Anyone guilty of non-compliance with health and safety law (employers, managers or individuals) can be
prosecuted.

Training
 Staff training is vital in creating a safe and healthy working environment. It reduces accidents and work
related illness.
 Organization has a health & safety training programme to enable you to provide the staff training
required.
 It is your responsibility to ensure that staff receives site induction training and essential health & safety
information/training.
 Organization will make checks periodically to ensure our training programme is being carried out.

Emergencies
 Accidents and incidents can have major implications for both the individual concerned and our
organization.
 As a manager, you must know the correct way to record, report and investigate accidents and incidents.
 You must have the recommended number of both trained first aiders and first aid kits amongst your staff.
 Make sure you and your staff knows the fire evacuation plan and what to do in the event of a fire.
 Be familiar with the emergency plan and make sure your staff knows what to do in the event of
emergencies.

Workplace safety
 You can enhance staff morale and performance by creating a safe and comfortable working environment
for them.
 If you have staff using work equipment, make sure they are fully trained (and supervised if necessary).
 Your staff should know to immediately report damaged or faulty electrical equipment/gas leaks to you.
 Identify hazardous substances in your workplace, and then try to eliminate them or at least substitute or
control them.
 One third of all non-fatal accidents in the workplace is due to slips, trips and falls. All of the hazards are
avoidable.

Contact OH&S Section, Project Management Department, PWA, 3nd floor, A Tower, Tel. 44951701 ,email:kfotios@ashghal.gov.qa
Use of DSE
 DSE is: the screen, keyboard, printer, chair, desk, laptop and any other components that make up a
workstation.
 Workstations must be assessed by law, as they have been linked with various hazards e.g. repetitive strain
injury.
 Make sure your staff know the health risks from working with DSE and encourage preventative measures.
 Trained Workstation Assessors will carry out a one-to-one assessment where a member of staff has
identified issues.
 The 'Workstation Safety Plus' course teaches staff to set up their own workstations in an approved
manner.

Employee health
 Work related stress can result in problems in the workplace and at home.
 Staff must meet the requirements of our organization’s policy on drugs and alcohol or face disciplinary
action.
 Manual handling causes a high number of injuries at work. Use control measures to reduce or eliminate
the risk.
 Make sure new/expectant mothers, under 18s and people with special needs are protected by law
accordingly.

Home working
 Health and safety legislation applies ONLY whilst working in areas of the home used for work.
 You must make a risk assessment of the proposed 'home workplace' with help from the member of staff.
 Instruct your staff not to carry out any repairs to electrical equipment used for work.
 Make sure staff ‘home workplaces' are reviewed annually for suitability. Remedy any problems without
delay.

Personal safety
 The personal safety of staff is of the utmost importance. We will not knowingly allow staff into a situation
of risk.
 On occasions when risk to personal safety may be high, our organization’s safety guidelines must be
adhered to.
 You must eliminate/reduce the risk of violence on staff by speaking with them regularly about their work.
 Train each of your staff to cope with any violence they may face and take prompt action to stop
recurrences

Offsite safety
 Make sure your staffs know that using a mobile phone whilst driving is illegal.

Contact OH&S Section, Project Management Department, PWA, 3nd floor, A Tower, Tel. 44951701 ,email:kfotios@ashghal.gov.qa
  Tired drivers are a risk to themselves and others. Staff must plan their journeys according to our safety
guidelines.
 Check staff are competent to drive on company business.
 Staff must be aware of the safety hazards and rules that apply at customer sites including the wearing of
PPE.
 Make sure your staffs know to leave a customer's premises if they feel their health and safety is being
compromised.

Working with telephones

 Staff should inform you of any faulty equipment and it is your responsibility to advise the appropriate
person immediately.
 Provide your staff with their own personal headsets (if appropriate) and anti-bacterial cleansing materials.
 Make sure your staffs know that they will not be reprimanded for terminating an abusive call.
 Ensure the health and safety guidelines for call center staff are adhered to, including additional breaks
from screens.
 Stress is common in poorly managed call centers. Take steps to prevent it e.g. training and setting realistic
targets.

Risk assessment& risk control

 Every employer is required by law to make an assessment of the risks in their workplace(s).
 Risk assessment is: identifying hazards, designating risk ratings to them, then eliminating or minimizing
the hazards.
 Risk assessments are essential, as the consequences of accidents can be very serious e.g. loss of life, ill
health etc.
 Use the 'five steps' to make your risk assessment. Keep it thorough but simple and refer to existing
documents.
 You may be asked to produce your written record as proof of the precautions in place.

Contact OH&S Section, Project Management Department, PWA, 3nd floor, A Tower, Tel. 44951701 ,email:kfotios@ashghal.gov.qa