Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Answer 1:
The HR audit process is conducted in different phases. Each phase is designed to build
upon the preceding phase so that the organization will have a very strong overview of
the health of the HR function, at the conclusion of the audit. These phases include:
Pre-Audit Information: This phase involves the acquiring and review of relevant HR
manuals, handbooks, forms, reports and other information. A pre-audit
information request is forwarded to the client who compiles the necessary
information for review by auditors.
On-site Review: This phase involves an on-site visit at the client’s facility interviewing
staff regarding HR policies and practices. A very in-depth HR audit checklist
is completed.
Records Review: During the on-site visit, a separate review is conducted of HR records
and postings. Employee personnel files are randomly examined as well as
compensation, employee claims, disciplinary actions; grievances and other
relevant HR related information are checked.
Audit Report: The information gathered is used to develop an HR audit report. The
audit report categorizes action needs into four separate areas. The areas that are
urgent and important (UI), not urgent needs but important (NUI), not urgent but not
important needs (NNI)), and important opportunities needs (I0). As a result of
this scheme of classification, managements can prioritize their steps.
The critical areas
The comprehensive HR audit covers all areas of HR management like
recruitment practices, training and development, compensation and benefits,
employee and union relations, health, safety and security, miscellaneous HR policies
and practices-welfare, strategic HR issues, manpower planning/budgeting.
Besides classifying needs in each of the above areas, the HR audit also cites relevant
laws, cases and research to support the recommendations.
Auditor engagement: If external firm carrying out the audit, it is preferable to set
terms in writing defining and agreeing on scope .If using internal resource, it is better to
appoint them formally with clarity on scope and select persons who are non political or
those who are not high on hierarchy. Also, if internal persons are auditing there must
be training in auditing.
Documents, manuals, handbooks, forms and reports auditor must have access to
relevant information contained in employee files and other confidential
documents of the organization. Auditors must be given unrestricted access to
records, once they sign agreement for confidentiality.
Answer 2:
6 Team spirit - Training and Development helps in inculcating the sense of team work,
team spirit, and inter-team collaborations. It helps in inculcating the zeal to learn
within the employees.
6 Organization Culture - Training and Development helps to develop and improve the
organizational health culture and effectiveness. It helps in creating the learning
culture within the organization.
6 Organization Climate - Training and Development helps building the positive
perception and feeling about the organization. The employees get these feelings
from leaders, subordinates, and peers.
6 Quality - Training and Development helps in improving upon the quality of work
and work-life.
6 Health and Safety - Training and Development helps in improving the health and
safety of the organization thus preventing obsolescence.
6 Morale - Training and Development helps in improving the morale of the work force.
Suggest what all aspects you may cover in the questionnaire for the audit. Prepare a
Answer 3:
SAMPLE QUESTIONNAIRE # 1
Example of an internal Human Resources Audit: Please amend using questions from
Audit. (Send a copy of this report to the various departments within your Company or
no later than — — — — — — — — — — — — — — — — .
Contact Details
Trading As — — — — — — — — — — — — — — — ——
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Title: — — — — — — — — — — — — — — — — — ———
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Fax #: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Cell # — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
E Mail: — — — — — — — =
— — — — — — — — — ———
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Physical Address: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Postal Address: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Company Details
(If yes, please attach. If no, please attach a list of all positions within the
company). Does the company have comprehensive job descriptions for all said
positions?
Contract Employees: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Casual Staff: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Brand Name: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Payroll: Yes/No
Brand Name: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
(For each category, please indicate if applicable to all employees. If not, please
supply details. Further, please indicate whether a policy in regard to that specific
category is in place or not and attach same to this document).
— — — — — — — — — — — — — — — — — — — — — — — — —Leave
— — —Policy
— — — — — — — — — — — — — — — —
Sick ! Yes ! No
Maternity ! Yes ! No
Study ! Yes ! No
Unpaid ! Yes ! No
(Please indicate whether a policy in regard to each specific category is in place or not
and attach same to this document).
If available, please supply a copy of the
Pay slip
Induction Programme
Employee Handbook
Certificate of Service
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Pension!Provident — — — — — — — — — — — — ——
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Name of Fund: — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
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— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
If yes, to whom:
Employees Only
To whom — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Other
(Please indicate whether a policy in regard to each specific category is in place or not
and attach same to this document).
— — — — — — — — — — —Employment
— — — — — Equity
— — — Policy:
—
Yes ! No
Information Systems
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— — — — ——
— —————— — — — — — — How
— — many
— — —employees
— — — — have access to
Restructuring
Nol Yes lis it likely that your organization or the terms and conditions of
employees may be restructured?
Questionnaire Sampfe # 2
1. Do you comply with federal and state guidelines requiring that certain
information must be posted in view of employees and applicants? Yes / No/
Not Sure
2. How is your employee files organized? Do you comply with current Employee
Privacy regulations? Yes /No /Not Sure
3. Jobs are classified as exempt (salaried) and non-exempt (hourly)? Are you
confident that your job classification system would pass a Dept. of Labor audit
if challenged? Yes /No /Not Sure
4. Do you comply with all the Federal and State laws and requirements applicable
to your company? Yes /No /Not Sure
5. Are your salaries and wages reasonable, competitive and both externally and
internally equitable? Yes /No /Not Sure
6. Do you understand your responsibilities to regularly provide training
and/or information to your employees on legally required topics such as
Illegal
Harassment Prevention, No Discrimination, changes to benefits, changes
to company policies and procedures, etc? Yes /No Not Sure
7. Do you have difficulty attracting and/or keeping good, qualified workers? Yes
/No /Not Sure
8. Are you confident that your employees are aware of the work rules in your
organization covering items such as: attendance, absences, tardiness, theft,
intoxication, drug use, insubordination, confidentiality, no harassment, etc?
Yes
/No /Not Sure
9. Is absenteeism a problem for your organization? Yes /No /Not Sure
10. Is the quality of work or customer service in your organization as high as it could
be?
If you answered “No” or “Not Sure” to any four or more of the Questions,
you would benefit greatly from an audit. If you answered No to any one of
Questions
1, 2, 3 or 4, you would benefit greatly from an audit.