CMM Issued 6 Rev 5 (08-Nov-2019) PDF

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MAINTENANCE & ENGINEERING

DIRECTORATE
COMPANY MAINTENANCE
MANUAL
(CMM)
AIR OPERATOR CERTIFICATE NO: 121-010
Issued 06 : Nov 08th, 2019
Revision 05 : Nov 08th, 2019
Document No: LA-DE-01-01

COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 0
PREAMBLE
COMPANY MAINTENANCE MANUAL
PREAMBLE
Acceptances
0. PREAMBLE
0.i Acceptances
0.i.1 Acceptances Air Operator Certificate
Revision : 5 Nov 8th, 2019 Page: 0.i – 1 of 2

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PREAMBLE
Acceptances
0.i.2 Acceptances Company Maintenance Manual
Revision : 0 Jun 27th, 2018 Page: 0.i –2 of 2

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PREAMBLE
Revision Status
0.ii Revision Status
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Revision Status
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Revision Status

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Revision Status

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Revision Status

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Revision Status

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Record of Revisions
0.iv Record of Revisions
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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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Record of Revisions

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PREAMBLE
Record of Revisions
INSERTED
NO CHAPTER SECT PAGE REVISION DATE REMARK
BY DATE
498 All All All 0 Jun 27’18 ponch Jun 27’18 6th Reissued
499 0 i 1.2.3.4 0 Jun 27’18 Jun 27’18
500 0 iii 1.2 0 Jun 27’18 Jun 27’18
501 0 iv 1 - 12 0 Jun 27’18 Jun 27’18
502 0 v 1.2.3.4 0 Jun 27’18 Jun 27’18
503 0 vi 2.7.10 0 Jun 27’18 Jun 27’18
504 0 xi 1 0 Jun 27’18 Jun 27’18
505 1 2 1 0 Jun 27’18 Jun 27’18
506 1 5 2 0 Jun 27’18 Jun 27’18
507 1 6 1 0 Jun 27’18 Jun 27’18
508 1 7 1.2.5 0 Jun 27’18 Jun 27’18
509 1 8 1.2 0 Jun 27’18 Jun 27’18
510 1 9 6.7 0 Jun 27’18 Jun 27’18
511 2 1 2 0 Jun 27’18 Jun 27’18
513 2 2 6.13 0 Jun 27’18 Jun 27’18
514 2 3 2 0 Jun 27’18 Jun 27’18
515 3 1 1.2.6 0 Jun 27’18 Jun 27’18
516 3 2 1.4 0 Jun 27’18 Jun 27’18
517 3 3 1 0 Jun 27’18 Jun 27’18
518 3 6 1.2.3.4.5 0 Jun 27’18 Jun 27’18
519 3 7 1 0 Jun 27’18 Jun 27’18
520 4 1 1 0 Jun 27’18 Jun 27’18
521 4 3 3 0 Jun 27’18 Jun 27’18
522 5 1 1 0 Jun 27’18 Jun 27’18
523 5 2 4 0 Jun 27’18 Jun 27’18
524 6 3 1 0 Jun 27’18 Jun 27’18
525 7 1 2 0 Jun 27’18 Jun 27’18
526 8 2 1.2 0 Jun 27’18 Jun 27’18
527 10 1 1.2.3.4 0 Jun 27’18 Jun 27’18
528 10 2 1 0 Jun 27’18 Jun 27’18
529 11 1 1 0 Jun 27’18 Jun 27’18
530 14 1 1 0 Jun 27’18 Jun 27’18
531 15 1 1 0 Jun 27’18 Jun 27’18
532 15 2 1.2 0 Jun 27’18 Jun 27’18
533 16 3 1 0 Jun 27’18 Jun 27’18
534 16 4 1 0 Jun 27’18 Jun 27’18
535 16 5 1 0 Jun 27’18 Jun 27’18
536 17 2 1 0 Jun 27’18 Jun 27’18
537 18 1 1.2.3 0 Jun 27’18 Jun 27’18
538 18 2 1.2 0 Jun 27’18 Jun 27’18
539 20 3 2 0 Jun 27’18 Jun 27’18
540 20 6 1 0 Jun 27’18 Jun 27’18
541 20 7 1 0 Jun 27’18 Jun 27’18
542 20 8 1 0 Jun 27’18 Jun 27’18
543 20 11 1 0 Jun 27’18 Jun 27’18

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PREAMBLE
Record of Revisions
INSERTED
BY DATE
544 0 iii 1 1 Feb 01, 19 ponch Feb 01, 19
545 0 iv 1-13 1 Feb 01, 19 Feb 01, 19
546 0 v 1,2,3,4 1 Feb 01, 19 Feb 01, 19
547 0 vi 1 1 Feb 01, 19 Feb 01, 19
548 0 viii 1,3 1 Feb 01, 19 Feb 01, 19
549 0 ix 1 1 Feb 01, 19 Feb 01, 19
550 0 x 1 1 Feb 01, 19 Feb 01, 19
551 0 xiii 1 1 Feb 01, 19 Feb 01, 19
552 1 1 1,2 1 Feb 01, 19 Feb 01, 19
553 1 4 1,2,3,4 1 Feb 01, 19 Feb 01, 19
554 1 6 1 1 Feb 01, 19 Feb 01, 19
555 1 7 1,2,5 1 Feb 01, 19 Feb 01, 19
556 1 8 4 1 Feb 01, 19 Feb 01, 19
557 2 3 1,2 1 Feb 01, 19 Feb 01, 19
558 3 2 1,2,34,5 1 Feb 01, 19 Feb 01, 19
559 3 5 6 1 Feb 01, 19 Feb 01, 19
560 8 2 1,2 1 Feb 01, 19 Feb 01, 19
561 12 4 1 1 Feb 01, 19 Feb 01, 19
562 15 3 1 1 Feb 01, 19 Feb 01, 19
563 15 6 1 1 Feb 01, 19 Feb 01, 19
564 18 1 1,2 1 Feb 01, 19 Feb 01, 19
565 18 2 1,2 1 Feb 01, 19 Feb 01, 19
566 20 7 1 1 Feb 01, 19 Feb 01, 19
567 20 10 1 1 Feb 01, 19 Feb 01, 19
568 0 iii 1 2 May 02, 19 Ponch May 02, 19
569 0 iv 13,14 2 May 02, 19 May 02, 19
560 0 v 1,2,3,4 2 May 02, 19 May 02, 19
561 0 vi 1,2,5,7,11 2 May 02, 19 May 02, 19
562 0 ix 1 2 May 02, 19 May 02, 19
563 0 x 1 2 May 02, 19 May 02, 19
564 0 xi 1 2 May 02, 19 May 02, 19
565 0 xii 1 2 May 02, 19 May 02, 19
566 0 xiii 1 2 May 02, 19 May 02, 19
567 1 1 1,2 2 May 02, 19 May 02, 19
568 1 5 3 2 May 02, 19 May 02, 19
569 1 7 1,2,3,5 2 May 02, 19 May 02, 19
570 1 8 2,3,4 2 May 02, 19 May 02, 19
1,2,3,4,5,6,7,8,9,10,
571 1 9 11,12 2 May 02, 19 May 02, 19
572 2 1 2 2 May 02, 19 May 02, 19
573 2 2 5,7,12,13 2 May 02, 19 May 02, 19
574 2 3 1,2,3 2 May 02, 19 May 02, 19
575 3 2 2,3,4 2 May 02, 19 May 02, 19
576 3 3 1,2 2 May 02, 19 May 02, 19

Issued : 6
PREAMBLE
Record of Revisions
INSERTED
BY DATE
577 3 9 1 2 May 02, 19 May 02, 19
578 4 5 5 2 May 02, 19 May 02, 19
579 4 6 2,3 2 May 02, 19 May 02, 19
580 4 7 1 2 May 02, 19 May 02, 19
581 4 8 1 2 May 02, 19 May 02, 19
582 4 9 1 2 May 02, 19 May 02, 19
583 4 10 1 2 May 02, 19 May 02, 19
584 6 1 1 2 May 02, 19 May 02, 19
585 7 1 2 2 May 02, 19 May 02, 19
586 8 1 1 2 May 02, 19 May 02, 19
587 8 2 2 2 May 02, 19 May 02, 19
588 8 3 1 2 May 02, 19 May 02, 19
589 8 4 1 2 May 02, 19 May 02, 19
590 8 5 1 2 May 02, 19 May 02, 19
591 8 7 1 2 May 02, 19 May 02, 19
592 9 11 1,2,3,4 2 May 02, 19 May 02, 19
593 9 12 1,2 2 May 02, 19 May 02, 19
594 10 1 1 2 May 02, 19 May 02, 19
595 11 1 1 2 May 02, 19 May 02, 19
596 11 2 1 2 May 02, 19 May 02, 19
597 12 1 1 2 May 02, 19 May 02, 19
598 12 3 1,2,3,4,5 2 May 02, 19 May 02, 19
599 12 4 1 2 May 02, 19 May 02, 19
600 12 5 1 2 May 02, 19 May 02, 19
601 12 6 1 2 May 02, 19 May 02, 19
602 13 3 1 2 May 02, 19 May 02, 19
603 14 2 1,3 2 May 02, 19 May 02, 19
604 15 2 2 2 May 02, 19 May 02, 19
605 15 3 1 2 May 02, 19 May 02, 19
606 15 6 1 2 May 02, 19 May 02, 19
607 16 1 2 2 May 02, 19 May 02, 19
608 16 4 1 2 May 02, 19 May 02, 19
609 17 1 1 2 May 02, 19 May 02, 19
610 18 1 1,2 2 May 02, 19 May 02, 19
611 18 2 1,2,3 2 May 02, 19 May 02, 19
612 20 3 1 2 May 02, 19 May 02, 19
613 20 4 1 2 May 02, 19 May 02, 19
614 20 5 1 2 May 02, 19 May 02, 19
615 20 6 1 2 May 02, 19 May 02, 19
616 20 7 1 2 May 02, 19 May 02, 19
617 20 8 1,2 2 May 02, 19 May 02, 19
618 20 9 1 2 May 02, 19 May 02, 19
619 20 10 1 2 May 02, 19 May 02, 19
620 20 11 1 2 May 02, 19 May 02, 19
621 0 iii 1 3 Jun 11, 19 Ponch Jun 11, 19
622 0 iv 1-16 3 Jun 11, 19 Jun 11, 19

Issued : 6
PREAMBLE
Record of Revisions
INSERTED
BY DATE
623 0 v 1,2,3,4 3 Jun 11, 19 Jun 11, 19
624 0 vi 1,2,8 3 Jun 11, 19 Jun 11, 19
625 0 ix 1 3 Jun 11, 19 Jun 11, 19
626 0 x 1 3 Jun 11, 19 Jun 11, 19
627 0 xii 1 3 Jun 11, 19 Jun 11, 19
628 0 xiii 1 3 Jun 11, 19 Jun 11, 19
629 0 v 1,2,3,4 3 Jun 11, 19 Jun 11, 19
630 1 1 1,2 3 Jun 11, 19 Jun 11, 19
631 1 5 3 3 Jun 11, 19 Jun 11, 19
632 1 7 1,5 3 Jun 11, 19 Jun 11, 19
633 1 8 2,3,4 3 Jun 11, 19 Jun 11, 19
634 2 1 2 3 Jun 11, 19 Jun 11, 19
635 2 2 1-22 3 Jun 11, 19 Jun 11, 19
636 3 1 2 3 Jun 11, 19 Jun 11, 19
637 3 2 2,3,4 3 Jun 11, 19 Jun 11, 19
638 3 3 1,2 3 Jun 11, 19 Jun 11, 19
639 3 4 1 3 Jun 11, 19 Jun 11, 19
640 3 5 6 3 Jun 11, 19 Jun 11, 19
641 3 7 1 3 Jun 11, 19 Jun 11, 19
642 3 9 1 3 Jun 11, 19 Jun 11, 19
643 4 3 5 3 Jun 11, 19 Jun 11, 19
644 4 5 5 3 Jun 11, 19 Jun 11, 19
645 4 6 2,3 3 Jun 11, 19 Jun 11, 19
646 4 7 1 3 Jun 11, 19 Jun 11, 19
647 5 1 1 3 Jun 11, 19 Jun 11, 19
648 6 1 1 3 Jun 11, 19 Jun 11, 19
649 7 1 2 3 Jun 11, 19 Jun 11, 19
650 8 1 1 3 Jun 11, 19 Jun 11, 19
651 8 2 1 3 Jun 11, 19 Jun 11, 19
652 8 3 1 3 Jun 11, 19 Jun 11, 19
653 8 4 1 3 Jun 11, 19 Jun 11, 19
654 8 5 1 3 Jun 11, 19 Jun 11, 19
655 8 7 1 3 Jun 11, 19 Jun 11, 19
656 10 1 1 3 Jun 11, 19 Jun 11, 19
657 11 2 1 3 Jun 11, 19 Jun 11, 19
658 12 1 1 3 Jun 11, 19 Jun 11, 19
659 12 3 1-10 3 Jun 11, 19 Jun 11, 19
660 12 4 1 3 Jun 11, 19 Jun 11, 19
661 12 5 1 3 Jun 11, 19 Jun 11, 19
662 12 6 1,2 3 Jun 11, 19 Jun 11, 19
663 13 3 1 3 Jun 11, 19 Jun 11, 19
664 14 2 1,3 3 Jun 11, 19 Jun 11, 19
665 15 2 2 3 Jun 11, 19 Jun 11, 19
666 16 1 2 3 Jun 11, 19 Jun 11, 19

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Record of Revisions
INSERTED
BY DATE
667 16 4 1 3 Jun 11, 19 Jun 11, 19
668 17 1 1 3 Jun 11, 19 Jun 11, 19
669 18 1 2 3 Jun 11, 19 Jun 11, 19
670 20 7 1 3 Jun 11, 19 Jun 11, 19
671 20 8 1,2 3 Jun 11, 19 Jun 11, 19
672 20 10 1 3 Jun 11, 19 Jun 11, 19
673 20 11 1 3 Jun 11, 19 Jun 11, 19
674 0 iv 16 4 Aug 15, 19 ponch Aug 15,19
675 0 v 1,2,3,4 4 Aug 15, 19 Aug 15,19
676 0 xiii 1 4 Aug 15, 19 Aug 15,19
677 2 2 15,17 4 Aug 15, 19 Aug 15,19
678 4 6 3 4 Aug 15, 19 Aug 15,19
679 16 1 2,3 4 Aug 15, 19 Aug 15,19
680 0 i 1 5 Nov 08, 19 ponch Nov 08, 19
681 0 ii 1,2,3,4,5,6,7 5 Nov 08, 19 Nov 08, 19
682 0 iii 1 5 Nov 08, 19 Nov 08, 19
683 0 iv 16 5 Nov 08, 19 Nov 08, 19
684 0 v 1,2,3,4 5 Nov 08, 19 Nov 08, 19
685 0 vi 8 5 Nov 08, 19 Nov 08, 19
686 0 xiii 1 5 Nov 08, 19 Nov 08, 19
687 1 3 1 5 Nov 08, 19 Nov 08, 19
688 2 2 5,7 5 Nov 08, 19 Nov 08, 19
689 3 2 2 5 Nov 08, 19 Nov 08, 19
690 11 2 1,2 5 Nov 08, 19 Nov 08, 19
691 12 3 1,2,3,4,5,6 5 Nov 08, 19 Nov 08, 19
692 20 7 1 5 Nov 08, 19 Nov 08, 19
693 20 10 1 5 Nov 08, 19 Nov 08, 19
Revision : 5 Nov 08th, 2019 Page: 0.iv – 16 of 16

Issued : 6
PREAMBLE
Table of Content
0.vi Table of Content
PAGE :
0. PREAMBLE
0.i Acceptances 1 of 2
0.ii Revision Status 1 of 6
0.iii Highlight of Revision 1 of 1
0.iv Record of Revision 1 of 15
0.v List of Effective Pages 1 of 4
0.vi Table of Contents 1 of 11
0.vii President’s Declarations 1 of 1
0.viii Company Policy 1 of 3
0.ix Management Representative 1 of 1
0.x Purpose of Manual 1 of 1
0.xi Organization of Manual 1 of 2
0.xii Use of Manual 1 of 1
0.xiii Reason of Revision 1 of 1
1. GENERAL
1.1 Introduction 1 of 2
1.2 Regulations 1 of 1
1.3 Applicability and Responsibility for Airworthiness 1 of 1
1.4 Location and Facilities 1 of 4
1.5 Definitions and Abbreviations 1 of 4

1.5.1 Definitions 1 of 4
1.5.2 Abbreviations 2 of 4
1.6 Lion Air Operational Manual Structure 1 of 1
1.7 Manual Development, Revision and Distribution 1 of 5

1.7.1 Manual Development Procedure 1 of 5
1.7.2 Document Classification 1 of 5
1.7.3 Level I Document 2 of 5
1.7.4 Level II Documents 3 of 5
1.7.5 Level III Document: Forms and Tagging Procedures 4 of 5
1.7.6 Document Number of M & E Manual 4 of 5
Revision : 3 Jun 11th, 2019 Page: 0.vi – 1 of 11

Issued : 6
PREAMBLE
Table of Content
1.8 Manual Review and Revision Procedures 1 of 4

1.8.1 Review and Revision Procedures 1 of 4
1.8.2 Amendment/Revision Company Manual or
2 of 4
forms/tags
1.8.3 Distribution Procedure and Distribution List 3 of 4
1.8.4 Distribution List (Control Copy) of CMM 3 of 4
1.8.5 Issuance 4 of 4
1.8.6 Transmittal Letter 4 of 4
1.9 CASR Cross Reference 1 of 12
2. ORGANIZATION
2.1 Organization Chart 1 of 2

2.1.1 Board of Director 1 of 2
2.1.2 Maintenance and Engineering Department 2 of 2
Organization Chart
2.2 Duties and Responsibilities 1 of 22

2.2.1 President Director 1 of 22
2.2.2 Maintenance and Engineering Director 4 of 22
2.2.3 Quality Control General Manager 6 of 22
2.2.4 QC Continuous Airworthiness Manager 8 of 22
2.2.5 Quality Inspection Manager 9 of 22
2.2.6 Planning & Technical Service General Manager 10 of 22
2.2.7 Engineering and Reliability Manager 14 of 22
2.2.8 Maintenance Planning Manager 17 of 22
2.2.9 Maintenance Recording Manager 19 of 22
2.2.10 Fleet Maintenance Management 20 of 22
2.2.11 Delegation of Duty 22 of 22
2.3 Contract Organization 1 of 3

2.3.1 General 1 of 3
2.3.2 Contract 1 of 3
2.4 Communication System 1 of 1
3. INSPECTION PROGRAM
3.1 Inspection 1 of 6
3.1.2 Method of Compliance 1 of 6
3.1.3 Applicability 1 of 6
3.1.4 Maintenance / Inspection System 2 of 6
3.1.5 Maintenance Process Control 2 of 6
3.1.6 Completion of Work 4 of 6

Issued : 6
PREAMBLE
Table of Content
3.1.7 Continuity Inspection Responsibility 5 of 6

3.1.8 Inspection and Test 6 of 6
3.2 Required Inspection Items 1 of 4

3.2.2 Procedure 1 of 4
3.2.3 Responsibility 1 of 4
3.2.4 Method of Performing RII 2 of 4
3.2.5 Persons Authorized to Perform RII 2 of 4
3.2.6 Buy Back Inspection 2 of 4
3.2.7 RII Handling Procedure 3 of 4
3.2.8 Standard and Limit of RII 3 of 4
3.2.9 Prohibition of Inspection of Own Work 3 of 4
3.2.10 Completion of Required Inspection 4 of 4
3.2.11 Countermand of Inspector Decisions 4 of 4
3.2.12 Required Inspection Items Listing 4 of 4
3.3 RII Personnel Qualification 1 of 2

3.3.1 Delegated Inspection Authority 1 of 2
3.3.2 Inspection Personnel Roosted 2 of 2
3.3.3 Duty Time Limitations 2 of 2
3.4 Inspection Stamp 1 of 1

3.5 Material Inspections 1 of 17

3.5.2 Receiving Inspections 1 of 17
3.5.3 Administration and Control of Quarantine Areas 3 of 17
3.5.4 Material Storage and Handling 5 of 17
3.6 Approved Aircraft Replacement Parts

3.6.1 Identification of Replacement Parts 1 of 5
3.6.2 Parts Removed from an Aircraft No Longer in Service 2 of 5
3.6.3 Parts Recovered from Aircraft Involved in Accident 2 of 5
3.6.4 Disposal of Scrapped Parts 3 of 5
3.6.5 Disposition of Life Limited Aircraft Parts 4 of 5
3.7 Non Destructive Inspection 1 of 1

3.7.1 For 121 Operator performing the maintenance in house 1 of 1
3.7.2 For Lion Air (121 Operator) subcontracting the 1 of 1
maintenance to an Approved Maintenance Organization
3.8 Tool and Equipment 1 of 2

3.8.3 Minimum Parts and Tools Equipment 2 of 2

Issued : 6
PREAMBLE
Table of Content
3.9 Maintenance Release 1 of 1

3.9.1 Aircraft Maintenance Release Responsibility 1 of 1
3.9.2 Special Condition for Aircraft Weather Diverted 1 of 1
3.9.3 Aircraft Maintenance Release on an ETOPS Flight 1 of 1
4. SYSTEM OF COORDINATION AND CERTIFICATION
4.1 Unscheduled Maintenance Program 1 of 1

4.1.2 Line Operation 1 of 1
4.2 Alternative Method of Compliance (AMOC) 1 of 1
4.3 Maintenance Log 1 of 5

4.3.2. Aircraft Flight and Maintenance Log (AFML) Book 1 of 5
4.3.3 Cabin Maintenance Log (CML) Book 3 of 5
4.3.4 Differed Maintenance Item (DMI) Log Book 4 of 5
4.3.5 Non Safety Related Deferred Item (NSRDI) 5 of 5
4.3.6 Dent Buckle Chart Supplement 5 of 5
4.4 Maintenance Work Order 1 of 1

4.4.2 Work Order Handling Procedure 1 of 1
4.5 Maintenance Deferral Policy and Procedures 1 of 6

4.5.2 Classification 1 of 6
4.5.3 Responsibilities 2 of 6
4.5.4 Procedures 4 of 6
4.5.5 Authorization 5 of 6
4.5.6 Differed Maintenance Item (DMI) Forms 6 of 6
4.6 Maintenance Release Procedures 1 of 4

4.6.2 Scope 1 of 4
4.6.3 Authorization 2 of 4
4.6.4 Qualifications for Aircraft Maintenance Release
2 of 4
Authority
4.6.7 IERA for Authorization Release 4 of 4
Revision : 0 Jun 27th, 2018 Page: 0.vi – 4 of11

Issued : 6
PREAMBLE
Table of Content
4.7 Dispatch Authorization 1 of 3

4.7.2 Application 1 of 3
4.7.4 Aircraft on Ground (AOG) 2 of 3
4.7.5 Aircraft Handling 2 of 3
4.8 AD Handling 1 of 1
4.9 Component Tracking System For 121 Operator 1 of 5

performing the aircraft maintenance in-house
4.8.1 Introduction 1 of 5
4.8.2 Policy 1 of 5
4.10 Tracking System For Lion Air subcontracting all the 1 of 1

Aircraft maintenance to Approved Maintenance
Organization (AMO)
5. MAINTENANCE AND ALTERATION PLANNING
5.1 Work Preparations 1 of 1
5.2 Alteration and Repair Control 1 of 4

5.2.2 Design Data 1 of 4
5.2.3 Design Development and Planning 1 of 4
5.2.4 Approval Application 2 of 4
6. MAINTENANCE RECORDS AND RETENTION
6.1 Technical Records 1 of 2

6.1.3 Filling Provisions 1 of 2
6.1.4 Filling Procedures 2 of 2
6.2 Records Retention Requirement 1 of 2

6.2.1 Retention/Disposal and Transfer 1 of 2
6.3 Revision of Current Publication 1 of 1
Revision : 2 May 02nd, 2019 Page: 0.vi – 5 of 11

Issued : 6
PREAMBLE
Table of Content
7. WEIGHT AND BALANCE CONTROL
7.1 General 1 of 2
7.1.2 Compliance Requirement 1 of 2
8. SHORT TERM TIME ESCALATION
8.1 General 1 of 2
8.2 Limitation 1 of 2
8.3 Procedures 1 of 1
8.4 Forms 1 of 1
8.5 DGCA Exemption 1 of 1
8.6 Approval 1 of 2
8.7 Internal Concession 1 of 1
9. OTHER PROCEDURES
9.1 High Wind Procedures 1 of 1
9.2 Aircraft Storage Procedure 1 of 2
9.3 Towing and Push Back 1 of 2
9.4 Jacking and Lifting 1 of 1
9.5 Taxiing Aircraft 1 of 1
9.6 Engine Ground Run Up 1 of 1

Issued : 6
PREAMBLE
Table of Content
9.7 Emergency Procedures 1 of 1
9.8 Aircraft Cleaning 1 of 1
9.9 Engine Maintenance 1 of 2
9.10 Operation in Icing Conditions 1 of 2
9.11 Reduced Vertical Separation Minimum (RVSM) 1 of 4
9.12 Extended Operations (ETOPS) 1 of 2
10. MANDATORY REPORTING
10.2 Service Difficulty Report (SDR) 1 of 3

10.2.2 Malfunction of Failures Aircraft Systems, Engines,
1 of 3
and Components
10.3 Mechanical Interruption Summary (MIS) 1 of 1
10.4 Aircraft on Ground 1 of 1
10.5 Alteration and Repair Report 1 of 1

10.5.3 Procedure 1 of 1
11. MINIMUM EQUIPMENT / CONFIGURATION DEVIATION

LIST
11.1 Approved MEL / CDL 1 of 1

11.1.2 Maximum Time Between Deferral and Repair 1 of 1
11.2 MEL Management Program 1 of 2

11.2.2 Repair Procedure 1 of 2
12. PERSONNEL AND TRAINING PROGRAM

12.1 General 1 of 2

Issued : 6
PREAMBLE
Table of Content
12.2 Personnel Qualification Requirement 1 of 1
12.3 Training Program 1 of 10

12.3.1 Lion Air M&E Personnel 1 of 10
12.3.2 Lion Air M&E Personnel Qualification
Requirements 1 of 10
12.3.3 Certifying Staff of Lion Air Personnel Qualification
6 of 6
Requirement
12.4 Training Program Schedule 1 of 1
12.5 Type Courses and Recurrent 1 of 1
12.6 Technical Training Program Classification 1 of 2

12.6.3 Qualifying Training 1 of 2
12.6.4 Contract Organization Training 2 of 2
12.7 Training Records 1 of 1
12.8 Training Center and Instructors 1 of 1
13. SPECIAL FLIGHT PERMIT AND TEST FLIGHT
13.2 Ferry Flight Limitations 1 of 1
13.3 Procedures 1 of 1
14. MAINTENANCE STATISTIC AND REPEAT

DISCREPANCY SYSTEM
14.1 Maintenance Statistic 1 of 2

14.1.3 Data Collection 2 of 2
14.2 Repeat Discrepancy Control System 1 of 3

15. CONTINUING ANALYSIS AND SURVEILLANCE
Revision : 5 Nov 08th, 2019 Page: 0.vi – 8 of 11

Issued : 6
PREAMBLE
Table of Content
15.2 Responsibility 1 of 2
15.2.1 Lion Air Quality Assurance Directorate 1 of 2
15.2.2 Lion Air Maintenance & Engineering, Quality Control 1 of 2
Division
15.2.3 Compliance, Conformity and Adherence to the 2 of 2
Regulations
15.3 Procedure 1 of 1
15.4 Quality Audit Planning 1 of 1

15.4.1 The Planning 1 of 1
15.4.2 Audit Area 1 of 1
15.5 Quality Audit Analysis 1 of 1
15.6 Corrective and Preventive Actions 1 of 1

16.6.2 Quality Monitoring 1 of 1
15.7 Reporting 1 of 1
15.8 Assessment of Subcontractor 1 of 1
15.9 Maintenance Significant Issues Review 1 of 1
16. CONTRACTOR AND SUPPLIERS
16.1 Contracted Activities 1 of 3

16.1.1 Considerations Prior to Outsourcing 1 of 3
16.1.2 Contractor Data and Capabilities 3 of 3
16.2 Material Conditions and Documentation to be Checked 1 of 1

before Installation
16.2.1 Definition 1 of 2
16.3 Responsibilities 1 of 1
16.3.1 Lion Air M&E Department 1 of 1
16.3.2 Primary Contractors 1 of 1
16.4 Surveillance and Quality Audits of Primary

Subcontractors
16.4.1 Quality Control Spot Checks and Inspections 1 of 1
16.4.2 Quality Assurance Audit Program 1 of 1
16.5 Lion Air Part Borrowing Agreement Authority 1 of 1

Issued : 6
PREAMBLE
Table of Content
17. LEASED AIRCRAFT AND MAINTENANCE

17.2 Aircraft Leasing Document Inspection 1 of 1
18. MAINTENANCE PROGRAM

18.1 General 1 of 6
18,1,3 Procedures 2 of 6
18.1.4 Method of Compliance 3 of 6
18.1.5 Method of Inspection 4 of 6
18.1.6 Inspection Task Card 6 of 6
18.2 General Maintenance and Inspection Program 1 of 3

18.2.1 Type of Schedule Maintenance 1 of 3
18.2.2 Schedule Time Limit 1 of 3
18.2.3 Structural Inspection Program 2 of 3
18.2.4 Maintenance Reliability Program 3 of 3
19. SAFETY AND SECURITY
19.1 Safety Objective 1 of 4

19.1.1 Maintaining and Improving a Reporting Culture 1 of 4
19.1.2 General Occurrences To Be Reported 2 of 4
19.1.3 Maintenance Personnel Responsibilities for Safety 3 of 4
19.1.4 Personnel Responsibilities on Maintenance 3 of 4
Operational Reporting System
19.1.5 Reporting Method 4 of 4
19.2 Smoking Regulations 1 of 1
19.3 Fire Prevention 1 of 1
19.4 Accident/Personnel Injury Reporting Policy 1 of 1
19.5 Fueling Procedure 1 of 3
20. APPENDICES
20.1 Forms 1 of 1
20.2 Authorizations Conditions and Limitations 1 of 1

Issued : 6
PREAMBLE
Table of Content
20.3 Reserved 1 of 1
20.7 Maintenance & Engineering Directorate Personnel 1 of 1
20.8 Distribution List of Company Manuals 1 of 2
20.9 Certifying Staff Lion Air Personnel List 1 of 1
20.10 Line Maintenance Facility List 1 of 1
20.11 The List of Delegate Duties 1 of 1

Issued : 6
PREAMBLE
President’s Declaration
0.vii President’s Declaration
Revision : 0 Jun 27th, 2018 Page: 0.vii – 1 of 1

Issued : 6
PREAMBLE
Company Policy
0.viii Company Policy

a. Safety Policy
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Company Policy
b. Aviation Security Policy
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Company Policy
c, Quality Policy
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Management Representative
0.ix Management Representative

The Quality Control General Manager, has been directly assigned by the President Director as the
Management Representative who has the authority and responsibility ensuring that the
requirements of the CASR and or other International Standard are implemented and maintained
trough the entire quality system covered in this CMM. In the absence of the Management
Representative, the Quality Inspection Manager or QC Continuous Airworthiness Manager his
successor shall response his function as the authority to administer the Quality Control System.
Management Representative,
MURDOYO
Quality Control General Manager
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Purpose of Manual
0.x Purpose of Manual

This CMM defines the organizational responsibilities and management procedures will be utilized
compliance with the legislative requirements in performing work under Lion Air responsibility.
The Quality Control Standards laid down in this document apply to all personnel and activities of
Lion Air.
Work performed under the terms of approvals of the authority is detailed on the pages concerning
the particular recognitions.
If work for which Lion Air is rated maintain of the aircraft and/or part of it, is formed away from base
(working parties, etc) the work is performed in accordance with the inspection system set forth in
this manual, in the same manner as performed at the home base. This applies to all required
equipment, qualified personnel, materials, technical data and other necessary aids used in
performance of all job functions.
This manual and revision will be evaluated by the Quality Control, and to be submitted to DGCA.
Upon approved by DGCA copies will be made and distributed the revision page to all applicable
maintenance and operation personnel. This manual may be issued in separate parts and shall
contain specific procedures that reflect the mandatory maintenance requirements and the
maintenance policy.
It is appreciated that any remarks affecting the contents of this CMM will be brought to the attention
of the appropriate by the Quality Control General Manager.
Signed,
MURDOYO
Quality Control General Manager
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Organization of Manual
0.xi Organization Manual
 TOP OF PAGE
Company logo Manual Title Chapter Title Section Title

PREAMBLE
 BOTTOM OF PAGE
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Number Date Section: xi
Page: 1 of 2
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TABLE OF CONTENT
The information in table of content consists of:
 Chapter and Section number

This information is located on the left side of table of content body.
The number format is “Chapter - Section“
 Title of each Chapter and Section
These titles are placed after Chapter and Section number.
 Page number
Page number of each Chapter and Section are found on the right side of the Table of Content body.
Page number format is “Page number of this Section“
Below is the sample of Table of Content format.
Chapter Title of each Chapter Title of each Section Page
1. GENERAL
1.2 Regulations 1 of 1
Applicability and Responsibility for

1.3 1 of 1
Airworthiness
1.4 Location and Facilities 1 of 2
1.5 Definitions and Abbreviations

1.5.2 Abbreviations 2 of 3
1.6 Lion Air Operational Manual Structure 1 of 1
Manual Development, Revision and

1.7
Distribution
1.7.1 Manual Development Procedure 1 of 4
1.7.2 Document Classification 1 of 4
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Use of Manual
0.xii Use of Manual
This Company Maintenance Manual is arranged in 20 (twenty) chapters. The validity of each page
can be ascertained by comparing the date that each page bears at its bottom, with the List of
Effective Pages (LEP). The LEP is valid only if it bears a DGCA signature, initials and date.
This document is only one aspect of total Safety program requirement. The Company Maintenance
Manual lists for the various categories and duty position; specific segments and various subject
supporting those segment. The definitions for segment and subject items, as used in this manual,
might be found in chapter, while the manual gives guidance as to the general areas of maintenance
required by the employee.
This manual provides a framework for standardization of the maintenance personnel. It is the
standard and is directive in nature. Engineering will develop and follow their maintenance plans
based upon the approved subject. Improvement to the maintenance plans is encouraged.
This manual can be a reference for AMO contracted by Lion Air and make a document that
interfaces with the work implementations undertaken by AMO contracted by Lion Air
Designated employees must undergo / complete a Basic Indoctrination; one need only define the
category of the individual and his duty position. From there, follow the segments, which will detail
the instruction required, prerequisites, and suggested times.
Record keeping is integral part of safety. Without adequate documentation, airworthy never took
place. This manual has one chapter devoted to the records needed to proper document all phases
of the company maintenance program. If there is a more expedient method of recording
maintenance activities, bring it to the attention of the Quality Control General Manager changes are
encouraged.
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Reason of Revision
0.xiii Reason of Revision

Company Maintenance Manual Issued 6 Revision 5 is a general revision, due to revise Cross
Reference Manual with CASR 121 amdt.12, CASR 91 amdt.5 and CASR 43 amdt.1 at chapter
1.9 – CASR Cross Reference. And some chapter has been revising due to Company Policy. For
complete information of detail revision, see Highlight of Revision chapter 0.iii in this manual.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 1
GENERAL
GENERAL
Introduction
1. GENERAL
1.1 Introduction
The Company Maintenance Manual provides an official reference regarding the proper
procedures and practices, which must be followed in conducting Maintenance of the Aircrafts
under the Air Operator Certificate No. AOC/121-010.
Lion air as an Air Operator Certificate holder operates this type of aircraft Boeing 737-800/900ER,
Boeing 737-8MAX and Airbus A330, for the number of registered aircraft types listed in ACL D 85
(Aircraft Listing).
Based on the current ACL part D & E issued by Directorate General of Civil Aviation, in
compliance with Civil Aviation Safety Regulation (CASR) part 121, requirement of the IATA
Standard Organization and as described in Company Maintenance Manual.
Lion Air M&E is subcontracting the Aircraft fleet Continuous Airworthiness Management to
approved maintenance organization but Lion Air is authorized to conduct capability of
Maintenance used on the Aircraft, where if in an area (valid for domestic and overseas), the AMO
145 subcontracted have no maintenance capabilities in that area. This CMM is taking in account
the existing contracts agreement to define the parties’ responsibilities.
Lion Air Maintenance and Engineering Department is organized with several sections with
qualified and experienced staffs in order to monitor the Continuous Airworthiness of his fleet:
3 (Three) dedicated sections are working together: Quality Control, Planning and Technical
Services, and Flight Maintenance Management. The verification process continuously monitors
the work performed by subcontractor maintenance personnel to comply with 121.367 (a).
Monitoring includes spot checks, statistic analysis surveillance, and when appropriate, full
acceptance inspection and sign off by designated or delegated Inspectors.
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From August 1 2014, a Quality Assurance Directorate, attached directly to the Lion Air
Accountable Manager, is in charge of execution of the all Quality Assurance Audit program for
compliance with Indonesian regulation applicable (CASR 121). The Quality Assurance auditors
will overlook in the audit process the detailed contracts requirements established between Lion
Air and his subcontractors.
Lion Air remains fully responsible for A/C Airworthiness and describes his internal procedure in
this CMM to define and maintain an active control for maintenance.
Determination of distribution manuals under control of Quality Control Standard will make copies
of this manual and distributed to all Division/Department, DGCA and maintenance provider.
It will be the responsibility of the Lion Air Accountable Manager to control that all Managers,
Assistant Manager, Engineers, Inspectors and Quality Assurance of internal staff are formally
trained, kept current and familiar with the contents of this manual.
All work performed in Lion Air will be performed in accordance with polices & procedures in this
manual, all applicable Civil Aviation Safety Regulations and Manufacturer Maintenance Manuals.
Personnel responsible managing the required section supporting maintenance operations are to
be filled by persons having knowledge, skill, and experience appropriate for the position, therefore
the qualification of each persons for the position shall be described at their level II manual.
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GENERAL
Introduction
Lion Air is in full compliance with ICAO Annex 17 standards 3.1.6, the Company will ensure the
development and implementation of a training programme for personnel of all entities involved
with or responsible for the implementation of the aviation security programme. The training
programme shall be designed to ensure the various aspects effectiveness of the aviation security
programme. The Training program for Lion Air is described in Aircraft Operator Security
Programme (AOSP) Chapter 4.2.
This Company Maintenance Manual (CMM) is subjected to review and revision, however the
revision will be necessary if the contents of this manual found contrary with the airworthiness
requirement as outline in Civil Aviation Safety Regulation (CASR), International Airworthiness
standard; any Organization and/or activity change; in response to internal or external Audit
discrepancies; and to meet the applicable requirement.
nd
Jakarta, May 02 , 2019
Ahmad Romli
.
Director of Maintenance & Engineering
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GENERAL
Regulation
1.2 Regulation
Under the provisions of CASR part 121, Subpart L, it is the responsibility of the Operator to
develop a Maintenance Program (MP) in order to enhance safety and standardization. This
manual, when implemented, fulfills the provision of a standard maintenance as required under
CASR part 121.363 (Responsibility of airworthiness), Continuing Analysis and Surveillance under
CASR part 121.373, and Maintenance and Preventive Maintenance Training Program under
CASR part 121.375.
Under the provisions of CASR part 121.369, Company Maintenance Manual Requirements, there
is a requirement that certificate Holder’s “shall put an organization required by CASR part
121.369”.
One purpose of this Company Maintenance Manual is for the use and guidance of maintenance
personnel and management required under CASR part 121.
.
Initial approval of this manual and program will be indicated by letter and signed by the DGCA.
Approval of this manual is started from the date of initial approval and will be indicated by the
approval stamp and signature of the DGCA on the Company Maintenance Manual Approval
Revision Status.
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GENERAL
Applicability and Responsibility for Airworthiness
1.3 Applicability and Responsibility for Airworthiness

This document sets forth the standards and requirement for the establishment of an approved
Company Maintenance Manual for Authorized Aircraft Maintenance Engineers, Inspectors and
other applicable maintenance personnel employed by or under Lion Air here after referred to as
the company.
In accordance with CASR Part 121.363:
(a) Lion air is responsible for the airworthiness of its aircraft, including airframe, aircraft engines,
appliances, and related parts; the performance of the maintenance, preventive maintenance,
and alteration of its aircraft, including airframes, aircraft engines, appliances, emergency
equipment, and related parts in accordance with the CMM and the CASR Part 43.
(b) Although Lion Air may make arrangements with another person for the performance of any
maintenance, preventive maintenance or alteration, however, this does not relieve Lion Air of
the responsibility specified in paragraph 121.363 (a).
Quality Control Division is conducted thru his designated management representative and will
check for: Maintenance Program control, ACL approval management and control, C of A renewal
process, C of R renewal and replacement process, STE and DMI control, Lion air “Authorized
personnel’s” initial designation and follow-up, Lion Air M&E Training Program, Lion Air M&E
Procedures Manuals Management and DGCA 121 M&E relationships.
For C of A renewal process is explained in Lion Air level II document as stated in Quality Control
Procedure Manual (QCPM) chap 4.3 and PTSPM chap 3.2.24
For C of R renewal and replacement process is explained in Lion Air level II document as stated
in Quality Control Procedure Manual (QCPM) chap. 4.4
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GENERAL
Location and Facilities
1.4 Location and Facilities
Operator : PT. Lion Mentari

Business Address : Lion Tower, Jl. Gaja Mada No. 7 Jakarta Pusat 10130
lndonesia
Telephone : 62-21-6318988
Facsimile : 62-21-6318988
rd
Operation Address : Kompleks Perkantoran Lion Air, Talaga Bestari, B Bulding 3 floor,
Jalan Harmony Blok GK No.6 Desa Wanakerta, Kecamatan Sindang
Jaya, Kabupaten Tangerang, Provinsi Banten, Indonesia, 15560.
Telephone : 62-21-29881000 Ext: 50263
Facsimile : 62-21-29881000
Available Surfaces for Lion Air M&E is around 1.000 m² (see surfaces allocations on here under
sketch). Company M&E representatives are also located permanently on Soekarno-Hatta Airport,
close to AMO subcontractors.
Lion Air is an Air Operator in order to maintain its fleet; Lion Air has established maintenance
contract agreements with several Approved Maintenance Organizations (AMO’s) to conduct all
maintenance functions of the aircraft and major components, as stated on each contract
agreement.
Therefore all the necessary facilities such as offices, hangar, and warehouses required to perform
the intended scope of work are located in AMO subcontractors housing and facilities.
To support the operation of the whole Lion Air Maintenance Facility (ref. CMM Chap. 20.10), The
primary contracted Approved Maintenance Organization has the responsibility to provide all the
necessary support for the operation of Lion Air maintenance, including competent personnel,
equipment, technical data, spare parts and supplies are to be available along Lion Air fleets for
the proper servicing, maintenance and preventive maintenance of the Airplanes.
AMO Stations to which Airplane is requiring maintenance the necessary maintenance support has
to be provided such as hangar (if the condition required it), appropriate working stair, sufficient
lighting, required tool, GPU, GTC, and other required Ground Support Equipment.
Provision of material/supplied has to be available and appropriate to all required maintenance

conducted in every Airport en-route Lion Air flight. The storage of all provided material/supplies
has to be in accordance with the aviation standard.
Ground Support Equipment is handled by Angkasa Airport Services (AAS) as contracted Aircraft
Ground Handling Organization in coordination with other relevant Directorate of Lion Air related to
GSE requirement supporting Lion Air Operation.
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GENERAL
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GENERAL
Lion Air Maintenance & Engineering Facility Location, Lion City Balaraja, Tangerang
Banten, Indonesia.
3rd floor of the building B, Lion Air Maintenance & Engineering Department
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GENERAL
The location and address of each Approved Maintenance Organization contracted by Lion Air is
described at Lion Air ACL Part D-91 (attached at CMM appendix), including of contracted scope
to each Approved Maintenance Organization.
 Batam Aero Technic (BAT)

- 039/JT/DE/XI/2014 Amdt. IV
- 003/BAT/Agreement/JT/IV/2019
 Garuda Maintenance Facilities (GMF)
- 485/JT-DE/PKS/III/2019
 Malindo Airways Sdn. Bhd.
- SGHA Annex B1.0, 1 March 2017
 PT. Avia Technics Dirgantara (FL Technics)
- MOU 10 Sept 2018
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GENERAL
Definitions and Abbreviations
1.5 Definitions and Abbreviations
1.5.1 Definitions
When the following terms are used in this Manual, unless the context requires otherwise, they
have the following means:
121 M&E AOC technical department in charge and responsible for Aircraft
maintenance and airworthiness
Air carrier A person who undertakes directly by lease, or other arrangement,

to engage in air transportation.
Aircraft A device that is used or intended to be used for flight in the air.
Airframe The fuselage, booms, nacelles, cowlings, fairings, airfoil surfaces
(including rotors but excluding propellers and rotating airfoils of
engines), and landing gear of an aircraft and their accessories
and controls.
AMO Subcontractor Approved Maintenance Organization in charge of maintenance
task performance for Aircraft and Major Components according
contracts.
Appliance Any instrument, mechanism, equipment, part, apparatus,
appurtenance, or accessory, including communications
equipment, that is used or intended to be used in operating or
controlling an aircraft in flight, is installed in or attached to the
aircraft, and is not part of an airframe, engine, or propeller.
Approved Unless used with reference to another person, means approved

by the Administrator.
BAT AMO Batam Aero Technic approved maintenance organization by

DGCA (Indonesia) responsible to ensure all Maintenance Tasks
requested (scheduled and unscheduled).
Maintenance Inspections, overhauls, repair, preservation, and the replacement
of parts, but exclude preventive maintenance.
Major Components Include Engines, Landing Gears and APU

Person An individual, firm, partnership, corporation, company,
association, joint-stock association, or governmental entity. It
includes a trustee, receiver, assignee, or similar representative of
any of them.
Routine / Non Routine Schedule / unscheduled
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GENERAL
1.5.2 Abbreviations
A/C Aircraft.
A/P Airframe Power plant
AAT Airworthiness Approval Tag
AC Advisory Circular.
ACL Authorizations, Conditions and Limitations
AD Airworthiness Directive.
AFML Aircraft Flight Maintenance Log.
AFR Audit Finding Report
ALI Airworthiness Limitation Items.
AM Accountable Manager
AME Aircraft Maintenance Engineer.
AMO Approved Maintenance Organization.
AMOC Alternative Method of Compliance
AOC Air Operator Certificate
AOG Aircraft On Ground.
ARC Authorized Release Certificate
BAT Batam Aero Technic.
C of A Certificate of Airworthiness.
C of R Certificate of Registration.
C/M Condition Monitoring.
MP Maintenance Program.
CASR Civil Aviation Safety Regulations.
CDL Configuration Deviation List.
CF Manager of Ground Operations
CG Center of Gravity.
CMM Company Maintenance Manual
DAAO Directorate of Airworthiness Aircraft Operation
DBCS Dent Buckle Chart Supplement.
DE Director of Maintenance and Engineering
DGCA Directorate General of Civil Aviation.
DMI Deferred Maintenance Item
DO Director of Flight Operation
DOC Document.
DS Director of Safety and Security
DQ Director of Quality Assurance
EA Engineering Authorization.
EI Engineering Instruction.
EO Engineering Order.
ETOPS Extended Operations.
FMM Fleet Maintenance Management
FMMPM Fleet Maintenance Management Procedure Manual
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FTIM Form & Tag Instruction Manual

GO Manager of Ground Operation
GPU Ground Power Unit.
GSE Ground Support Equipment.
GTC Gas Turbine Compressor.
ICAO International Civil Aviation Organization.
MCC Maintenance Control Center.
MEL Minimum Equipment List.
M&E Maintenance and Engineering
Mgr Manager.
MPS Maintenance Program Supplement
MRB Maintenance Review Board.
MRQ Material Request for Quotation.
NDI Non Destructive Inspection.
NDT Non Destructive Test.
NSRDI Non Safety Related Deferred Item
NTO Notice To Operator.
O/C On Condition.
O/H Overhaul.
OPSPEC Operation Specification (DGCA Approved)
OTI One Time Inspection
PAI Principal Airworthiness Inspector
PCA Principal Contract Agencies
PBN Performance Base Navigation
PIC Pilot In Command.
PMA Part Manufacture Approval.
PO Purchase Order.
PTS Planning and Technical Services.
PTSGM Planning and Technical Services General Manager
PTSPM Planning and Technical Services Procedure Manual.
QA Quality Assurance.
QAM Quality Assurance Manual.
QC Quality Control
QCGM Quality Control General Manager
QCPM Quality Control Procedure Manual
QS Quality Standard.
QR Quality Report.
RCPM Reliability Control Program Manual
Rec. Record.
Reg. Registration.
Rev. Revision.
RII Required Inspection Items.
RIR Receiving Inspection Report.
RTO Rejected Take Off.
SAVE Serviceability Acceptance Via Evaluation.
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GENERAL
SPV Supervisor.
SDR Service Difficulty Report.
SSIP Supplemental Structural Inspection Program.
STA Station.
TBO Time Between Overhaul.
TSO Technical Standard Order.
TSO Time Since Overhaul.
U/S Unserviceable
WBM Weight & Balance Manual
WO Work Order.
WQAR Wireless Quick Access Recorder
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Lion Air Operational Maintenance Manual Structure
1.6 Lion Air Operational Maintenance Manual Structure
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GENERAL
Manual Development, Revision and Distribution
1.7 Manual Development, Revision and Distribution
1.7.1 Manual Development Procedure

The Company Manual is developed to comply with CASR Part 121.369 and to comply with
other International requirement. The development of the Company Manual and other related
aircraft maintenance operation document shall be designed and developed to fulfill human
factor principles.
The Company Manual that to be developed by related department to support maintenance

operation is:
1. CMM (Company Maintenance Manual)
2. MP (Maintenance Program)
3. RCPM (Reliability Control Procedure Manual)
4. PTSPM (Planning and Technical Services Procedure Manual)
5. FMMPM (Fleet Maintenance Management Procedure Manual)
6. QCPM (Quality Control Procedure Manual)
7. WBM (Weight and Balance Manual)
8. MPS (Maintenance Program Supplement)
9. EMPM (ETOPS Maintenance Procedures Manual)
10. FTIM (Form and Tag Instruction Manual).
CMM, MP, RCPM, require sign approval of DGCA. Level I Document.

PTSPM, FMMPM, QCPM, WBM, MPS, EMPM, FTIM - require sign approval of Quality Control
General Manager. Level II and Level III Documents.
1.7.2 Document Clasification

There are 3 (three) separate document manuals which is to categorize their levels of concern
by defining the scopes of each document level. The three documents level is pertaining to
each other.
st
1. The 1 level document is containing company policy. It describes the scope of Lion Air
capability in maintaining the production’s role in order to conduct the safety and quality of
aircraft maintenance as required by applicable CASR.
nd
2. The 2 level documents which are more descriptive manuals are containing the procedure
of each division. The scope of this manual may constitute the explanatory of any
procedure which is called out by the level I document. These departmental documents are
categories as level II document.
rd
3. The 3 level document which defines the forms and tagging systems and other document
used to support maintenance operation (such as instruction manual), that are used by
maintenance personnel in order to maintain the link of communications among relevant
unit throughout the company. The form and tag and any instruction manuals are
categories as level III.
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GENERAL
1.7.3 Level I Document

The Company level I document which may be mentioned as the Company document that is
developed by Lion Air and approved by the DGCA.
This document has assigned control number which is defined and controlled by the Quality
Control Division as stated below:
LA – DE – XX – XX
Designated sequence number indicates document number in level I

Document (see Note below)
This number indicates document number which classified as level I

Document
Abbreviated for Company Manual which indicates that this manual is
level I Document
Stand for the company name of Lion Air
The level I document mean that the document require an Authority acceptances prior to
implementation. The document has a control numbers as follow:
DE-04-00
NOTE:
Designated Sequence numbers are:

1. Company Maintenance Manual (CMM) : LA-DE-01-01
2. Maintenance Program (MP) B 737 - 800/900ER : LA-DE-01-03
3. Maintenance Program (MP) A 330 : LA-DE-01-05
4. Maintenance Program (MP) B 737 MAX8 : LA-DE-01-06
5. Reliability Control Program Manual (RCPM) : LA-DE-01-07
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GENERAL
1.7.4 Level II Documents
The Technical Procedures Manual is the level II document for each division under the
company organizational structures as a working procedure in daily basis which includes or
evolves as the part of CMM designated as level I document.
However, the level II document may also evolves in which some procedures decided to be
separated in order to have its own distinction/recognition and a better detailed
definition/presentation in achieving its objectives for proper and effective implementation.
Each document manual will be known by its assigned control number which is defined and
controlled by the Quality Control Division as sampled below:
LA – DE – XX– XX
Designated sequence number indicates document number

in level II document (see Note below).
This number indicates document number which classified as

level II document.
Abbreviated for Company Manual Maintenance &

Engineering Directorate
Stand for the company name Lion Air.
The level II document has control numbers which are:
1. Quality Control Procedure Manual (QCPM) : LA-DE-02-01

2. Planning & Technical Services Procedures Manual (PTSPM) : LA-DE-02-02
3. Fleet Maintenance Management Procedures Manual (FMMPM) : LA-DE-02-03
4. Weight and Balance Manual (WBM) : LA-DE-02-04
5. Maintenance Program Supplement (MPS) B737 - 800/900 : LA-DE-02-05
6. Maintenance Program Supplement (MPS) A330 : LA-DE-02-06
7. Maintenance Program Supplement (MPS) B737 MAX8 : LA-DE-02-07
8. ETOPS Maintenance Procedure Manual (EMPM) : LA-DE-02-08
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1.7.5 Level III Document: Forms and Tagging Procedures
The forms and tags and other document used to support maintenance operation (such as
instruction manual), produced by Lion Air have the control number by means putting the codes
to indicate that the specific forms and tags are developed and issued in each particular division.
This Manual would be representing a form and tag which covered Quality Control Form,
Planning and Technical Services (PTS) Form and Fleet Maintenance Management (FMM)
Form.
LA - DE - XX - XX
Designated sequence number indicates document number in Level III

document
This number indicates document number which classified as Level III

document
Abbreviated for company Manual Maintenance & Engineering

Directorate
Stand for the company name Lion Air
The Level III document has control numbers which are:
1. Form and Tag Instruction Manual (FTIM) : LA-DE-03-01
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GENERAL
Document Number of M & E Manual
1.7.6 Document Number of M & E Manual
Manual Approved
No. Manual Name Document No.
Level /Accepted by
1 1 Company Maintenance Manual (CMM) LA-DE-01-01 DGCA
Boeing 737 – 800/900ER Maintenance

2 1 LA-DE-01-03 DGCA
Program (MP)
Airbus A330 Maintenance Program

(MP)
Boeing 737 MAX8 Maintenance
Program (MP)
Reliability Control Program Manual
(RCPM)
Quality Control Procedure Manual
6 2 LA-DE-02-01 QCGM
(QCPM)
Planning Technical Service Procedure
Manual (PTSPM)
Fleet Maintenance Management
Procedure Manual (FMMPM)
9 2 Weight and Balance Manual (WBM) LA-DE-02-04 QCGM
10 2 MPS Boeing 737 – 800/900ER LA-DE-02-05 QCGM
11 2 MPS Airbus A330 LA-DE-02-06 QCGM
12 2 MPS Boeing 737 MAX LA-DE-02-07 QCGM
ETOPS Maintenance Procedure

13 2 LA-DE-02-08 QCGM
Manual (EMPM)
14 3 Form & Tag Instruction Manual (FTIM) LA-DE-03-01 QCGM
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Manual Review and Revision Procedures
1.8 Manual Review and Revision Procedures
1.8.1 Review and Revision Procedures
The Lion air Quality Control Division will prepare the revisions Manual (except for the
Technical Manual that has been provide in Agreement between Lion Air and AMO
subcontractor) in accordance with CASR 121.137 (b) and 121.369 (e). Each revision will
have a revision number, date, and the page numbers of the pages being revised. A revision
bar marked to the right of the end line only of the affected task, this bar indicates that
something within the entire task/paragraph has changed since the last manual revision.
In order to keep the information contain in this manual is valid and current, the manual is
subject to review and revision. The manual review will be done at least once a year and
immediately after the notification of any condition that affect to the requirment of manual
revison.
Condition that affect to requiring revision of this manual is:

a. If there are changes of maintenance or airworthiness requirement;
b. Any Organization and/or activity change;
c. In response to internal or external Audit discrepancies;
d. The conformity with the applicable requirement.
Quality Control Division will submit Company Maintenance Manual (CMM) revision to the
DGCA for review and approval prior to implementation.
Therefore any revision or amendment, a time frame should be set in order to the socialization
purpose to all effecting Parties, preparation of the supporting aspect so that will assure the
target date of compliance the new amended Company Manual level 1 can be achieved.
The amendment shall be distributed to all holders to whom the manual has been issued. It
will be the responsibility of each manual holder to keep his manual current and record any
revisions on the revision record page. A List of Effective Pages (LEP) will be issued with
each revision so each manual can be checked and kept current. In order to facilitate record
keeping and ensure that all manuals are current, each revision will be sent to the holder with
receipt in the form of Publication Delivery Notice (PDN) form number LA-TF-02-31 which
must be filled upon receiving the revision and returned to Technical Publication where it will
be filed in the Manual Revision folder.
Except otherwise stated, revisions to this Manual shall become effective 30 calendar days
after approved for implementation whole tasks and distribution. The date stated on the
Approval Page will be taken as the first day of the 30 calendar day’s period for the purpose of
establishing the effective date of the revision
To ensure that the related parties which are holder of Company Manual level 1 maintain
manual current, they are required to have revision for their manual, therefore Quality Control
should assure that the third parties has a process to amend their manual which contains all
information necessary to keep current and update.
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GENERAL
1.8.2 Amendment/Revision Company Manual or forms/tags
a. New Amendment/ Revision of company manual or forms/tags should be proposed to use

form Document Change and Amendment Request (DCAR) Form No. LA-TF-01-28 and
send to Quality Standard coordinate for evaluation of propose related amendment.
b. If the DCAR has approved by QC General Manager, the master of document (MS.
Word/MS. Excel version) should send for originator by QC Standard & Continuous
Airworthiness section.
c. Draft amendment have modified by the originator send to Quality Standard section for
prepare, check and approved
d. The QC Standard & Continuous Airworthiness should be reviewed of Amendment
Company manual or forms/tags to assure that each modified in accordance with DCAR
content.
e. Result or recommendation of Review Company manual or forms/tags drafting from
Quality Standard section will be sent to originator for correction.
f. If the originator have been addressed and company manual or forms/tags should be sent
back to QC Standard & Continuous Airworthiness section for requested to acceptance by
QCGM, especially for company manual drafting have included sign by originator/related
responsibility at the list effective pages of the company manual before QCGM accepted.
g. The original company manual or forms/tags MS. Word/Excel and PDF version should be
kept by QC Standard & Continuous Airworthiness.
th
Issued : 6
GENERAL
1.8.3 Distribution Procedure and Distribution List

The PTS Lion Air will distribute the manuals in softcopy in accordance with the listed in CMM
Chapter 20.8.
Each manual will have a control number and an assignment entry on the manual cover page. A
master list containing the manual number and location will be kept in the Lion air Quality Control
Division, in particular by the QC Standard & Continuous Airworthiness section. Quality Control
Division will monitor distribution of Company Manuals.
Technical Publication BAT will only copy the revised Manual and distributes the document via
TRAX system as Controlled and Lion Air Quality Assurance will only distributes the document via
FMS system as Controlled. The each manual will be CONTROLLED and CURRENT only through
these methods. Any printed and/or downloaded of this manual from TRAX System, FMS System
and form outside the distribution list (in Chapter 20.8) is UNCONTROLLED COPY.
Manual is distributed via File Management System (FMS) Website:
 URL Intranet FMS: http://192.168.180.10/filemanagement/

 URL Internet FMS: http://fms.lionair.co.id/filemanagement/
 User : me
 Password : me321
1.8.4 Distribution List (Control Copy) of CMM
Control
Assigned to Organization / Division
No. Number
Quality Control General
1 Original Quality Control Division
Manager
2 1 DGCA Director DGCA

Technical Publication
3 2 Batam Aero Technic
(TRAX system)
Director of Maintenance & Maintenance and
4 3 Engineering Engineering Directorate
Planning & Technical Planning and Technical
5 4
Services General Manager Services Division
Fleet Maintenance Fleet Maintenance
6 5
Management Manager Management Division
Assistant Manager of Quality
7 6 Quality Inspector
Control Inspector
Quality Assurance Manager Quality Assurance
8 7
AMO/MRO AMO/MRO
Quality Assurance Director Quality Assurance
9 8
(FMS System) Directorate
th
Issued : 6
GENERAL
The Control Number 7 of Control Copy, assigned to Quality Assurance Manager AMO / MRO,
about this given to BAT, GMF, Malindo and FL Technics as main business contract.
1.8.5 Issuance
This manual is issued under the authority of the DGCA and is produced and amended under the
sponsorship of the Quality Control General Manager. The Company Maintenance Manual
outlines detailed procedures in line with policy requirements or procedural intents dictated by
Lion Air Management in order to comply with the relevant statutory regulations and applicable
company standards.
Control and distribution of the Company Maintenance Manual and its revisions is the
responsibility of the Quality Control General Manager. All copies must be returned when no
longer required.
1.8.5.1 Re-Issue
Reissuing the document (manual) will be done, when a manual has undergone fundamental
changes both in the title, table of contents, a description of the manual, the manual order, so the
traceability for the revision of the manual is difficult to identify. Against this condition, the manual
will be re-issued and returned to revision 0.
1.8.6 Transmittal Letter
The transmittal letter is intended to notify recipient the information of the latest revision contain
in the applicable manual being published. When complete manual is sent to the relevant
department/division, it shall be accompanied with the transmittal letter mentioning the latest
revision of the manual being sent.
The transmittal letter shall contain the information at least the date of issuance, identity of
manual, description and highlight of manual revision or temporary revision, description of
instruction removing or inserting of related page. Transmittal Letter required approval by Quality
Control General Manager.
th
Issued : 6
GENERAL
CASR Cross Reference
1.8 CASR Cross Reference
Cross reference has complied with CASR 121 amdt.12, CASR 91 amdt.5 and CASR 43 amdt.1
No. CASR Description Chapter Title
1 121.6 Leasing of Aircraft
(a)
(a) Wet Lease
(1) Prior to operating an air transportation service with wet leased
aircraft, an air carrier shall provide to the Director, copy of the
lease agreement, or a written memorandum outlining the
terms of such agreement. W here any air carrier whether
foreign or domestic, agrees to provide an aircraft to another
person certified under this part, the agreement must state
which AOC holder and which AMO as applicable, is proposed
to be responsible for providing:
(i) applicable crewmembers,
(ii) operational control, and
(iii) the maintenance and servicing of that aircraft
(2) Upon receiving a copy of an agreement, or a written
memorandum of the terms thereof, the Director determines
which party to the agreement is conducting the operation and
issues an amendment to the certificate holder’s operations
specifications containing the following:
(i) The names of the parties to the agreement and the duration 17.3 Wet Leasing of Aircraft
thereof
(ii) The nationality and registration numbers marks of each
aircraft involved in the agreement
(iii) The type of operation (e.g. scheduled, passenger, etc)
(iv) The areas of operation
(v) The regulation of the CASRs applicable to the operation
(3) In making a determination under Paragraph (b) of this section, the
Director considers the responsibility under the agreement for the
following:
(i) Crewmembers and training
(ii) Airworthiness and performance of maintenance
(iii) Dispatch
(iv) Servicing the aircraft
(v) Scheduling
(vi) Any other factor the Director considers relevant
(4) After a review of the leasing arrangement, if a foreign operator is
considered responsible for the operation of the leased aircraft
each route segment must include either a takeoff or a landing to
or from a foreign airport.
2 121.39
Sources of Aeronautical Products
(a) A certificate holder under this part must have the system to
16.1 Contracted Activities
obtain the aeronautical products from:
(1) A manufacturer of aeronautical products,
(2) A manufacturer who produces, identifies and certifies
standard parts and materials which conform to
established industrial, national or international
standards, and which are referenced in approved design
data,
(3) An organization approved either by DGCA, or Foreign
Civil Aviation Authority under CASR part 145, subpart F,
to perform maintenance on aeronautical products and
who is authorized to certify such products as
serviceable and in a condition for safe operation,
(4) A supplier who provides original certification of product
conformity to approved design data for supplies acquired
from authorized sources.
(b) A certificate holder under this part must ensure that the source
of aeronautical products has the organization, facilities,
equipment and the personnel necessary to comply with the
policies, responsibilities, methods and procedures established
16.4 Surveillance and Quality Audits
in his product quality control system;
of Primary Subcontractors
3 121.59 Management Personnel Required 2.1 Organization Chart
(a) (a) Show that it has sufficient qualified Management personnel. 20.7 M & E Directorate Personnel
4 121.59 (b) Different position or number of position than those listed in
(b)(c)(d) paragraph (a)
(c) The title of the positions approved under paragraph (b) of this
section shall be set forth in the certificate holder's Operations
Specifications. 2.2 Duties & Responsibilities
(d) The individuals who serve in the positions required or approved
under paragraph (a) or (b) anyone in a position to exercise
control over operations conducted under the operating
certificate
nd
Issued : 6
GENERAL

5 121.59 (e) Each applicant shall submit the names of persons nominated to
(e)(f) each position required by this subpart on an acceptable
nomination form, giving sufficient details to demonstrate that the
candidate’s qualifications, experience, and background.
(f) (1) State in the general policy provisions of the manual required
20.7 M & E Directorate Personnel
by section121.133 of the CASR, the duties, responsibilities,
and authority of personnel required under paragraph (a) of
this section;
(2) List in the manual the names and business addresses of the
individuals assigned to those positions
121.59 (h) (1) In its human resource planning, include carrier progression
(h)(1) planning for the management positions, with addressing the
qualification, experience and training requirements in 2.2 Duties & Responsibilities
accordance with this Subpart, which shall be complied with by
each management position.
121.61 Minimum Qualification of Management Personnel
(d) (d) No person may serve as Director of Maintenance unless he;
(1) Holds an appropriate AME license, or equivalent
qualifications acceptable to the Director,
(2) Has had at least five years of experience in the
Director of Maintenance &
maintenance of similar types of Aircraft with which the 2.2.2
Engineering
operations are to be conducted, one year of which must
have been in a supervisory capacity, and
(3) Knows the maintenance parts of the air carrier’s company
operations manual and operations specifications and the
applicable maintenance provisions of this part
121.61 (f) (f) No person may serve as Chief Inspector unless he;
(1) Holds an appropriate AME license which has been valid for
at least five years;
(2) Has had at least three years of diversified maintenance
experience on similar types of aircraft with which the
operations are to be conducted with an Air Operator or
A.M.O., one year of which must have been as a 2.2.3 Quality Control General
maintenance inspector; and Manager
(3) Knows the maintenance parts of the air carrier’s company
operations manual and operations specifications, and the
applicable maintenance provisions of this part.
121.73 Availability of Air Operator Certificate and Operations
20.2 ACL
Specifications
121.75 Contents of the Operations Specifications 20.2 ACL
121.105 Servicing and Maintenance Facilities 2.3 Contract Organization
121.135 (d)(7) weight and balance calculations. Instructions and data for the
(d) (7) calculation of weight and balance including:
(i) calculation system (e.g. index system);
(ii) information and instructions for completion of weight and
balance documentation, including manual and computer
7 Weight and Balance
generated types;
(iii) limiting weight and centre of gravity of the various versions;
and
(iv) dry operating weight and corresponding centre of gravity or
index;
121.153 Aircraft requirements: General
(b) (b) An Air Operator Certificate holder may use an approved weight
and balance control system based on average, assumed, or 7 Weight and Balance
estimated weight to comply with applicable airworthiness
requirements and operating limitations.
121.163 Aircraft Proving Test
(c)(d) (c) Proving tests for materially altered airplanes. Unless otherwise
authorized by the Director, for each type of airplane that is
materially altered in design, a certificate holder must conduct
proving tests acceptable to the Director for each kind of
operation it intends to conduct with that airplane, including a
representative number of flights into enroute airports.
13 Special Flight Permit and Test
(d) Definition of materially altered. For the purposes of Paragraph (c)
Flight
of this section, a type of airplane is considered to be materially
altered in design if the alteration includes:
(1) The installation of power plants other than those of a type
similar to those with which it is certificated; or
(2) Alterations to the aircraft or its components that materially affect
flight characteristics.
nd
Issued : 6
GENERAL

121.165 Empty Weight and Center of Gravity: Currency Requirement.
(a)(b) (a) No person may operate an airplane unless the current empty
weight and center of gravity are calculated from values
established by actual weighing of the aircraft within the
preceding 36 calendar months.
7 Weight and Balance
(b) Paragraph (a) of this section does not apply to—
(1) Aircraft issued an original airworthiness certificate within the
preceding 36 calendar months; and
(2) Aircraft operated under a weight and balance system approved
in the operations specifications of the certificate holder.
121.361 Applicability 1.1 Introduction
(a) Except as provided by paragraph (b) of this section, this subpart
prescribes requirements for maintenance, preventive maintenance, 1.3 Applicability and Responsibility
and alteration for all certificate holders for
airworthiness
121.361 The Director may amend a certificate holder’s operations
(b) specifications to permit deviation from those provisions of this 3.5 Material Inspections
subpart that would prevent the return to service and use of airframe
components, powerplants, appliances, and spare parts thereof
because those items have been maintained, altered, or inspected
by persons employed outside Indonesia who do not hold Indonesia
licenses. Each certificate holder who uses parts under this
deviation must provide for surveillance of facilities and practices to
ensure that all work performed on these parts is accomplished in 16 Contractor and
accordance with the certificate holder’s manual. Suppliers
121.363 Each certificate holder is primarily responsible for:
(a) (1) The airworthiness of its aircraft, including airframe, aircraft
engines, propellers, appliances, and parts thereof; and
(2) The performance of the maintenance, preventive
maintenance, and alteration of its aircraft, including airframes, 1.3 Applicability and
aircraft engines, propellers, appliances, emergency Responsibility for
equipment, and parts thereof, in accordance with its manual Airworthiness
and the related regulations.
(3) Obtaining and assessing the continuing airworthiness
informations and recommendations from the organizations
responsible for the type design.
121.363 A certificate holder may make arrangements with another person
(b) for the performance of any maintenance, preventive maintenance, 2.3 Contract
or alterations. However, this does not relieve the certificate holder Organization
of the responsibility specified in paragraph(a) of this section.
121.365 Maintenance, Preventive Maintenance, and Alteration
(a)(b)(c) Organization
(a) Each certificate holder that performs any of its maintenance (a)1.4 Location & Facilities
(other than required inspections), preventive maintenance, or
alterations, and each person with whom it arranges for the
performance of that work must have an organization
adequate to perform the work. Additionally, the housing,
facilities, equipment, materials, and data shall comply with
CASR 145 subpart C.
145.101 General
145.103 Housing and facilities requirements
145.105 Change of location, housing, or facilities
145.107 Satellite AMO
145.109 Equipment, materials, and data requirements
(b) Each certificate holder that performs any inspection required by

its manual in accordance with section 121.369(e)(18) (in this
subpart referred to as “required inspections”) and each
person with whom it arranges for the performance of that
work must have an organization adequate to perform that (b)2.1 Organization Chart
work.
(c) Each person performing required inspections in addition to
other maintenance, preventive maintenance, or alteration,
shall organize the performance of those functions so as to
separate the required inspection functions from the other
maintenance, preventive maintenance, and alteration
functions. The separation shall be below the level of (c)3.2.5 Persons Authorized to Perform
administrative control at which overall responsibility for the RII
required inspection functions and other maintenance,
preventive maintenance, and alterations functions are
exercised.
nd
Issued : 6
GENERAL

21 121.367 Maintenance Program.
(a) (a) Each certificate holder shall have an maintenance program for 18.1.1 Introduction Maintenance
each of aircraft type, approved by the DGCA and contain the Program (MP)
following information:
(1) maintenance tasks and the intervals at which these are to
be performed, taking into account the anticipated
utilization of the aeroplane;
(2) when applicable, a continuing structural integrity
programme;
(3) procedures for changing or deviating from (1) and (2)
above;
(4) when applicable, condition monitoring and reliability
programme descriptions for aircraft systems,
components and engines; and
(5) maintenance task as required inspection items.
22 121.367 (b) Maintenance tasks and intervals, that have been specified as
Procedures Maintenance
(b) mandatory in approval of the type design shall be identified as 18.1.3
Program (MP)
such;
23 121.367 (c) Maintenance program required by this section shall be Introduction Maintenance
(c) developed by considering the human factor principles; 18.1.1
Program (MP)
24 121.367 (d) Copies of all amendments to the maintenance program shall
(d) be furnished promptly to all organizations or persons to 18.1.2 Responsibility
whom the maintenance program has been issued
25 121.369 Company Maintenance Manual Requirements
(a) The certificate holder shall provide the Director with a Company
Maintenance Manual accepted by DGCA. 0.vii President’s Declaration
(a) Statement of compliance; signed declaration by the chief
executive;
26 121.369 (b) The design of the manual shall observe Human Factors 1.7.1 Manual Development Procedure
(b) principles;
27 121.369 (c) The certificate holder shall ensure that the Company
(c) Approval Company
Maintenance Manual is amended as necessary to keep the 0.B
Maintenance Manual
information contained therein up to date;
28 121.369 (d) Procedures to control, amend and distribute the company 1.8.3 Distribution Procedure and List
(d) maintenance manual and all amendments promptly to all
organizations or persons to whom the manual has been Introduction
issued, including each of its supervisory personnel and make 1.1
it available to its other personnel in their work area. The Maintenance and Inspection
certificate holder is responsible for seeing that all supervisory 3.1.4 System
and inspection personnel thoroughly understand the company
maintenance manual;
29 121.369 (e) The certificate holder shall provide the DGCA with a copy of the
(e) Company Maintenance Manual, together with all amendments Distribution List of Company
20.8
and/or revisions to it and shall incorporate in it such Manuals
mandatory material as the DGCA may require;
(f) The Company Maintenance Manual may be issued in separate
parts, and shall contain the following information:
(1) Procedure for the administrative arrangements between (1) 2.3 Contract Organization
the certificate holder and the approved maintenance
organization if applicable;
(2) Maintenance procedures and the procedures for (2) 4.6 Maintenance Release
completing and signing a maintenance release as Procedures
required by CASR 121.709;
(3) A chart or description of the certificate holder’s (3) 2.1 Organization Chart
organization required by CASR 121.365;
(4) The names, duties and responsibilities of the person or (4) 2.2 Duties and Responsibilities
persons specified in point (3) including matters for which
they have responsibility to deal directly with the Director
on behalf of the certificate holder;
(5) The procedures and programs required by CASR 121.367 (5) 3.1.5 Maintenance Process Control
that must be followed in performing maintenance,
preventive maintenance, and alterations of that certificate
holder’s airplanes, including airframes, aircraft engines, 18.1.1 Maintenance Program (MP)
propellers, appliances, emergency equipment, and parts Introduction
thereof;
(6) Procedure for recording of maintenance carried out and (6) 6.2 Record Retention Requirement
retention of maintenance record;
(7) Procedures for reporting the occurrence or detection of (7) 10.2 Service Difficulty Report (SDR)
each failure, malfunction, or defect required by CASR 10.3 Mechanical Interruption
121.703 and 121.705 Summary (MIS)
(8) Procedures for obtaining and assessing continuing
airworthiness information and implementing any resulting (8) 18.1.3 Procedures Maintenance
actions, as required by CASR 121.363 (a) (3); Program (MP)
(9) Procedure for implementing action resulting from
airworthiness directive as required by CASR 39; (9) 4.8 AD Handling
nd
Issued : 6
GENERAL

30 121.369 (10) Procedures for establishing and maintaining a system of (10)15 Continuing Analysis and
(f) analysis and continued monitoring of the performance Surveillance
and effectiveness of the maintenance program, as
required by CASR 121.373;
(11) a description of aircraft types and models to which the (11)18.1.1 Introduction Maintenance
manual applies; Program (MP)
(12) procedures for ensuring that unserviceable systems and (12) 4.5 Maintenance Deferral Policy and
components affecting airworthiness are recorded and Procedures
rectified, as required by CASR 121.628;
(13) Detailed description of the scope of work undertaken by (13) 1.4 Location & Facilities
the certificate holder.
(14) A description of the organization’s procedures and quality (14) 2.3.2 Contract
system as required by CASR 145.211(c);
CASR 145.211(c);
A certificated AMO must prepare and keep current a
quality control manual in a format approved by the
DGCA that includes the following:
(#1) A description of the system and procedures
used for: Material condition and
(i) Inspecting incoming raw materials to (i) 16.2 Documentation to be Checked
ensure acceptable quality; before Installation
(ii) Performing preliminary inspection of all (ii) 3.1.8 Inspection and Test
articles that are maintained;
(iii) Inspecting all articles that have been (iii) 18.1.5 Method of Inspection
involved in an accident for hidden
damage before maintenance, preventive
maintenance, or alteration is performed;
(iv) Establishing and maintaining proficiency of (iv) 3.3 Personnel Qualification
inspection personnel;
(v) Establishing and maintaining current (v) 5.2.4 Approval Application
technical data for maintaining articles;
(vi) Qualifying and surveilling non-certificated (vi) 12.2 Personnel Qualification
persons who perform maintenance, Requirement
prevention maintenance, or alterations for
the AMO;
(vii) Performing final inspection and return to (vii) 3.1.6 Completion of Work
service of maintained articles;
(viii) Calibrating measuring and test equipment (viii) 3.8 Tools and Equipment
used in maintaining articles, including the
intervals at which the equipment will be
calibrated; and
(ix) Taking corrective action on deficiencies; (ix) 4.3 Maintenance Log
(#2) References, where applicable, to the (#2) 18.1.4 Method of Compliance
manufacturer's inspection standards for a
particular article, including reference to any data
specified by that manufacturer;
(#3) A sample of the inspection and maintenance forms (#3) 1.7.5 Level III Document: Forms and
and instructions for completing such forms or a Tagging Procedures
reference to a separate forms manual; and
(#4) Procedures for revising the quality control manual (#4) 1.8 Manual Review and Revision
required under this section and notifying the Procedure
DGCA of the revisions, including how often the
DGCA will be notified of revisions.
(15) A description of the housing, facilities, equipment, and (15) 1.4 Location & Facilities
materials as required by CASR 121.365(a);
(16) Procedure for training program for the maintenance (16) 12.3 Training Program
personnel employed by the certificate holder applicable to
their assigned duties and responsibilities as required by
CASR 121.375.
(17) The list of personnel authorized to sign the maintenance (17) 20.9 Certifying Staff Lion Air
release and the scope of their authorization; Personnel List
(18) Procedure for required inspection items as required by
CASR 121.367(a)(5) and 121.371, and must include (18) 3.2 Required Inspection Items
method of performing, designations authorized personnel,
buy back, and acceptance or rejections.
121.371 Required Inspection and Appropriate Personnel
For the purpose of these regulations Required Inspection are items
of maintenance and alteration that must be inspected, includes
those that could result in a failure, malfunction, or defect 3.2 Required Inspection
endangering the safe operation of the aircraft, if not performed Items
properly or improper parts or materials are used.
121.371 No person may use any person to perform required inspections
(a) Personnel Authorized
unless the person performing the inspection is appropriately 3.2.5
to Perform RII
licensed, properly trained, qualified, and authorized to do so.
nd
Issued : 6
GENERAL

33 121.371 No person may allow any person to perform a required inspection
(b) unless, at that time, the person performing that inspection is under 3.2.3 Responsibility
the supervision and control of an inspection unit.
34 121.371 No person may perform a required inspection if he performed the Prohibition of Inspection
(c) item of work required to be inspected. 3.2.9 Of Own Work
35 121.371 Each certificate holder shall maintain, or shall determine that each
(d) person with whom it arranges to perform its required inspections
maintains, a current listing of persons who have been trained,
qualified, and authorized to conduct required inspections. The
persons must be identified by name, occupational title, and the
inspections that they are authorized to perform. The certificate
holder (or person with whom it arranges to perform its required 3.2.5 Person Authorized
inspection) shall give written information to each person so To Perform RII
authorized describing the extent of his responsibilities, authorities,
and inspectional limitations. The list shall be made available for
inspection by the Director upon request
36 121.373 Continuing Analysis and Surveillance
(a) (a) Each certificate holder shall establish and maintain a system
for the continuing analysis and surveillance of the
performance and effectiveness of its maintenance program
and for the correction of any deficiency in those programs, 15 Continuing Analysis and
regardless of whether those programs are carried out by the Surveillance
certificate holder or another person.
37 121.373 (b) The continuing analysis and surveillance system shall include—
(b) (1) a function to monitor maintenance program performance
to ensure that everyone, including all of operators
maintenance providers comply with the company
maintenance manual and with all applicable regulations,
through a system of audits and investigations of
18.2.4 Maintenance Reliability
operational events;
Program
(2) a function to monitor maintenance program effectiveness
to ensure that the maintenance programs is producing
the desired result, through a system of data collection
and analysis of operational data that results from
operations of aircraft.
38 121.374 Continuous Airworthiness Maintenance Program (CAMP) for
Two-Engine ETOPS
9.12 Extended Operations (ETOPS)
Contains requirements for ETOPS continuous airworthiness
maintenance program.
39 121.375 Maintenance and Preventive Maintenance Training Program
(a)(b) (a) Each certificate holder or person performing maintenance or
preventive maintenance functions for it shall have a training
program to ensure that each person (including inspection
personnel) who determines the adequacy of work done is 12 Personnel and
fully informed about procedures and techniques and new Training Program
equipment in use and is competent to perform his duties.
(b) The training program shall ensure all maintenance personnel
receive initial training and continuation training appropriate
to their assigned tasks and responsibilities, and shall include
training in knowledge and skills related to human
performance, including co-ordination with other maintenance
personnel and flight crew.
40 121.377 Maintenance and Preventive Maintenance Personnel Duty
Time Limitations
Within Indonesia, each certificate holder (or person performing
maintenance or preventive maintenance functions for it) shall
3.3.3 Duty Time Limitations
relieve each person performing maintenance or preventive
maintenance from duty for a period of at least 24 consecutive
hours during any seven consecutive days, or the equivalent thereof
within any one calendar month.
41 121.378 Certificate Requirements
(a)(b) (a) Except for maintenance, preventive maintenance,
alterations, and required inspections performed by
Approved Maintenance Organizations certificated 4.6.4 Qualification for Aircraft
under the provisions of subpart C of Part 145, each Maintenance Release
person who is directly in charge of maintenance, Authorization
preventive maintenance, or alteration, and each person
performing required inspections must hold an
appropriate License issued under Part 65
(b) For the purposes of this section, a person “directly in
charge” is each person assigned to a position in which
he is responsible for the work of a shop or organization
that performs maintenance, preventive maintenance, 12.2 Personnel Qualification
alterations, or other functions affecting aircraft Requirement
airworthiness. A person who is “directly in charge” need
not physically observe and direct each worker
constantly but must be available for consultation and
decision on matters requiring instruction or decision
from higher authority than that of the persons
performing the work.
nd
Issued : 6
GENERAL

42 121.379 Authority to Perform and Approve Maintenance, Preventive
(a)(b) Maintenance, and Alterations
(a) A certificate holder may perform, or it may make arrangements
with other persons to perform, maintenance, preventive
maintenance, and alterations as provided in its continuous
airworthiness maintenance program and its maintenance
manual.
2.3.2 Contract
(b) A certificate holder may approve any aircraft, airframe,
airframe engine, propeller, or appliance for return to service
after maintenance, preventive maintenance, or alterations that
are performed under paragraph (a) of this section. However,
in the case of a major repair or major alteration, the work must
have been done in accordance with technical data approved
by the Director
43 121.380 Maintenance Recording Requirements
(a) Each certificate holder shall keep (using system specified in the (a) 6 Maintenance Records and
manual required in CASR 121.369) the following records for the Retention
periods specified in paragraph (b) of this section
(1) All the records necessary to show that all requirements for
the issuance of a maintenance release under CASR 43 (1) 6.1.3 Filling Provision
and section 121.709 have been met.
(2) Records containing the following information: (2) 6.2.1 Retention/Disposal
(i) The total time in service of the airframe. and Transfer
(ii) The total time in service of each engine and propeller.
(iii) The current status of life-limited parts of each airframe,
engine, propeller, and appliance.
(iv) The time since last overhaul of all items installed on
the aircraft which are required to be overhauled on a
specified time basis.
(v) The identification of the current inspection status of
the aircraft, including the times since the last
inspections required by the inspection program
under which the aircraft and its appliances are
maintained.
(vi) The current status of applicable airworthiness
directives, including the date and methods of
compliance, and if the airworthiness directive
involves recurring action, the time and date when
the next action is required.
(vii) A list of current alterations to each airframe, engine,
propeller, and appliance. 6.2.1 Retention/Disposal
(b) Each certificate holder shall retain the records required to be and Transfer
kept by this section for the following periods:
(1) Except for the records of the last complete overhaul of
each airframe, engine, propeller, and appliance, the
records specified in paragraph (a)(1) of this section shall
be retained until the work is repeated or superseded by
other work or for two years after the work is performed.
(2) The records of the last complete overhaul of each
airframe, engine, propeller, and appliance shall be
retained until the work is superseded by work of
equivalent scope and detail.
(3) The records specified in paragraph (a)(2) of this section
shall be retained and transferred with the aircraft at the
time the aircraft is sold.
shall be retained for a minimum period of 90 days after
the unit to which they refer has been permanently with
drawn from service.
(c)The certificate holder shall make all maintenance records
required to be kept by this section available for inspection by
the Director.
121.380a Transfer of Maintenance Records 6.2.1 Retention/Disposal
and Transfer
121.513 Refueling with Passengers on Board
(b) (b) When refueling with passengers embarking, on board or
disembarking, two-way communication shall be maintained
19.5.2 Safety Precaution
by the airplane’s inter-communication system or other
suitable means between the ground crew supervising the
refueling and the qualified personnel on board the airplane.
121.605 Airplane Equipment
No person may dispatch or release an airplane unless it is 4.6.1 Maintenance Release
airworthy and is equipped as prescribed in Section 121.303. Procedure
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GENERAL

121.697 Disposition of Load Manifest, Flight Release, and Flight
Plans: Supplemental Air Carriers
Aircraft Flight and Maintenance
(a) The pilot in command of an airplane shall carry in the 4.3.2
Log (AFML) Book
airplane to its destination the original or a signed copy of the:
(3) Maintenance Release
121.701 Maintenance Log: Aircraft
(a) Each person who takes action in the case of a reported or
observed failure or malfunction of an airframe, engine,
propeller, or appliance that is critical to the safety of flight
shall make, or have made, a record of that action in the
Aircraft Flight and Maintenance
airplane’s maintenance log. 4.3.2
Log (AFML) Book
(b) Each certificate holder shall have an approved procedure for
keeping adequate copies of the record required in paragraph
(a) of this section in the airplane in a place readily accessible
to each flight crewmember and shall put that procedure in
the certificate holder’s manual.
121.703 Service Difficulty Reports 10.2 SDR
121.705 Mechanical Interruption Summary Report 10.3 MIS
121.707 Alteration and repair reports
(a) Each certificate holder shall, promptly upon its completion,
prepare a report of each major alteration or major repair of
an airframe, aircraft engine, propeller, or appliance of an a) 10.5.1 Alteration and Repair
aircraft operated by it. Report
(b) The certificate holder shall submit a copy of each report of a
major alteration to, and shall keep a copy of each report of a
major repair available for inspection by, the representative of
the Director. b) 10.5.2 Responsibility
4.6 Maintenance Release
52 121.709 Maintenance Release or Aircraft Log Entry
Procedure
53 91.7 Civil Aircraft Airworthiness
(a) No person may operate a civil aircraft unless it is in an 1.3 Applicability and
airworthy condition Responsibility
54 91.213 Inoperative Instruments and Equipment
(a)(4) (a) Except as provided in Paragraph (d) of this section, no person
may takeoff an aircraft with inoperative instruments or
equipment installed unless the following conditions are met: 4.3.4 DMI Log Book
(4) The aircraft records available to the pilot must include an
entry describing the inoperable instruments and
equipment.
91.213 (d) Except for operations conducted in accordance with Paragraph
(d)(3)(4) (a) or (c) of this section, a person may takeoff an aircraft in
operations conducted under this part with inoperative
instruments and equipment without an approved Minimum
Equipment List provided
(3) The inoperative instruments and equipment are__
(i) Removed from the aircraft, the cockpit control
placarded, and the maintenance recorded in
accordance with the CASR Part 43; or
(ii) Deactivated and placarded "Inoperative." If
deactivation of the inoperative instrument or
equipment involves maintenance, it must be
accomplished and recorded in accordance with the
CASR Part 43; and 4.5 Maintenance Deferral
(4) A determination is made by a pilot, who is certificated and Policy and Procedures
appropriately rated under Part 61 of the CASRs, or by a
person, who is certificated and appropriately rated to
perform maintenance on the aircraft, that the inoperative
instrument or equipment does not constitute a hazard to
the aircraft. An aircraft with inoperative instruments or
equipment as provided in Paragraph (d) of this section is
considered to be in a properly altered condition
acceptable to the Director.
91.403 (a) The owner or operator of an aircraft is primarily responsible for
(a)(b) maintaining that aircraft in an airworthy condition, including
compliance with all relevant airworthiness directives.
(b) No person may perform maintenance, preventive maintenance, 1.3 Applicability
or alterations on an aircraft other than as prescribed in this
subpart and other applicable regulations including Part 43 of
the CASR.
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GENERAL

91.403 (c) No person may operate an aircraft for which a manufacturer's
(c) maintenance manual or instructions for continued airworthiness
has been issued that contains an airworthiness limitations
section unless the mandatory replacement times, inspection
intervals, and related procedures specified in that section or 18.2 General Maintenance
alternative inspection intervals and related procedures set forth and Inspection Program
in an operations specification approved by the Director under
Part 121 or 135 of the CASR or in accordance with an
inspection program approved under Section 91.409(e) have
been complied with
91.405 Maintenance Required
Each owner or operator of an aircraft_
(a) Shall have that aircraft inspected as prescribed in Subpart E

of this part and shall between required inspections, except as
provided in Paragraph (c) of this section, have discrepancies
repaired as prescribed in Part 43 of the CASR; 3.1.6 Completion of Work
(b) Shall ensure that maintenance personnel make appropriate
entries in the aircraft maintenance records indicating the
aircraft has been approved for return to service;
(c) Shall have any inoperative instrument or item of equipment,
permitted to be inoperative by Section 91.213(d)(2) of this
part, repaired, replaced, removed, or inspected at the next
required inspection; and
91.407 Operation After Maintenance, Preventive Maintenance,
Rebuilding, or Alteration
(a) No person may operate any aircraft that has undergone
maintenance, preventive maintenance, rebuilding, or
alteration unless__ (1) It has been approved for return to 3.1.6 Completion of Work
service by a person authorized under Section 43.7 of the
CASR; and
(2) The maintenance record entry required by the CASR 43.9
or 43.11 as applicable of this chapter has been made
Maintenance Records
91.417
(a) Except for work performed in accordance with Section
91.411 and 91.413, each registered owner or operator (a) 6.1 Technical Record
shall keep the following records for the periods specified
in Paragraph (b) of this section:
(1) Records of the maintenance, preventive
maintenance, and alteration and records of the 100-
hour, annual, progressive, and other required or
approved inspections, as appropriate, for each
aircraft (including the airframe) and each engine,
propeller, rotor, and appliance of an aircraft. The
records must include_
(i) A description (or reference to data acceptable
to the Director) of the work performed; and
(ii) The date of completion of the work performed; and
(iii) The signature, and certificate number of the person
approving the aircraft for return to service.
(2) Records containing the following information:
(i) The total time in service of the airframe, each
engine, each propeller, and each rotor.
(ii) The current status of life-limited parts of each
airframe, engine, propeller, rotor, and appliance.
(iii) The time since last overhaul of all items installed
on the aircraft which are required to be overhauled
on a specified time basis.
(iv) The current inspection status of the aircraft,
including the time since the last inspection
required by the inspection program under
which the aircraft and its appliances are
maintained.
(v) The current status of applicable airworthiness
directives (AD) including, for each, the method of
compliance, the AD number, and revision date. If
the AD involves recurring action, the time and
date when the next action is required.
(vi) Copies of the forms prescribed by the CASR for
each major alteration to the airframe and currently
installed engines, rotors, propellers, and appliances.
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GENERAL

(b) The owner or operator shall retain the following records for the
periods prescribed: (b) 6.2 Record Retention Requirement
(1) The records specified in Paragraph (a)(1) of this
section shall be retained until the work is repeated or
superseded by other work or for two year after the
work is performed.
(2) The records specified in Paragraph (a)(2) of this section
shall be retained and transferred with the aircraft at the
time the aircraft is sold.
(3) A list of defects furnished to a registered owner or
operator required under the CASR shall be retained
until the defects are repaired and the aircraft is
approved for return to service.
shall be retained for a minimum period of 90 days
after the unit to which they refer has been
permanently withdrawn from service.
(c) The owner or operator shall make all maintenance records (c) 6.2 Record Retention Requirement
required to be kept by this section available for inspection
by the Director or any authorized representative of the
DGCA.
(d) When a fuel tank is installed within the passenger
compartment or a baggage compartment, a copy of DAC
Form 43-337 shall be kept on board the modified aircraft by
the owner or operator.
91.419 Transfer of Maintenance Records
Any owner or operator who sells an Indonesian-registered aircraft
shall transfer to the purchaser, at the time of sale, the following
records of that aircraft, in plain language form or in coded form at
the election of the purchaser, if the coded form provides for the
preservation and retrieval of information in a manner acceptable to
the Director:
(a) The records specified in Section 91.417(a)(2).
6.2 Record Retention Requirement
(b) The records specified in Section 91.417(a)(1) which are not
included in the records covered by Paragraph (a) of this
section, except that the purchaser may permit the seller to
keep physical custody of such records. However, custody of
records by the seller does not relieve the purchaser of the
responsibility under Section 91.417(c) to make the records
available for inspection by the Director or any authorized
representative of the DGCA.
91.423 Service Difficulty Reports
(a) Each operator of an airplane of a maximum certificated take-off 10.2 Service Difficulty Report (SDR)
mass in excess of 5 700 kg shall report the occurrence or
detection of each failure, malfunction, or defect concerning:
(1) Fires during flight and whether the related fire warning
system functioned properly;
(2) Fires during flight not protected by a related fire warning
system;
(3) False fire warning during flight;
(4) An engine exhaust system that causes damage during
flight to the engine, adjacent structure, equipment, or
components;
(5) An aircraft component that causes accumulation or
circulation of smoke, vapor, or toxic or noxious fumes in
the crew compartment or passenger cabin during flight;
(6) Engine shutdown during flight because of flameout;
(7) Engine shutdown during flight when external damage to
the engine or airplane structure occurs;
(8) Engine shutdown during flight due to foreign object
ingestion or icing;
(9) Engine shutdown during flight of more than one engine;
(10) A propeller feathering system or ability of the system to
control overspeed during flight;
(11) A fuel or fuel dumping system that affects fuel flow or
causes hazardous leakage during flight;
(12) An unwanted landing gear extension or retraction, or an
unwanted opening or closing of landing gear doors during
flight;
(13) Brake system components that result in loss of brake
actuating force when the airplane is in motion on the
ground;
(14) Aircraft structure that requires major repair;
(15) Cracks, permanent deformation, or corrosion of aircraft
structures, if more than the maximum acceptable to the
manufacturer or the DGCA;
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GENERAL

(16) Aircraft components or systems that result in taking
emergency actions during flight (except action to shut down
an engine); and
(17) Emergency evacuation systems or components including all
exit doors, passenger emergency evacuation lighting
systems, or evacuation equipment that are found defective,
or that fail to perform the intended functions during an
actual emergency or during training, testing,
maintenance, demonstrations, or inadvertent deployments.
(b) For the purpose of this section “during flight” means the period
from the moment the aircraft leaves the surface of the earth on
takeoff until it touches down on landing.
(c) In addition to the reports required by paragraph (a) of this section
and as prescribed by the DGCA, each operator shall report any
other failure, malfunction, or defect in an aircraft that occurs or is
detected at any time if, in its opinion, that failure, malfunction, or
defect has endangered or may endanger the safe operation of
an aircraft used by it.
(d) Each operator shall send each report required by this section, in
writing, to the DGCA office within the next 72 hours. However, a
report that is due on Saturday or Sunday may be mailed or
delivered on the following Monday, and one that is due on a
holiday may be mailed or delivered on the next work day.
(e) The operator shall transmit the reports required by this section
in a manner and on a form as prescribed by the Director, and
shall include in the first report as much of the following as is
available:
(1) Type and identification number of the aircraft.
(2) The name of the operator.
(3) The date, flight number, and stage during which the
incident occurred (e.g., pre-flight, takeoff, climb, cruise,
descent, landing, and inspection).
(4) The emergency procedure effected (e.g. Unscheduled
landing and emergency descent
(5) The nature of the failure, malfunctions, or defects.
(6) Identification of the part and system involved, including
available information pertaining to type designation of
the major component and time since overhaul.
(7) Apparent cause of the failure, malfunctions, or defect
(e.g. wear, crack, design deficiency, or personnel error).
(8) Whether the part was repaired, replaced, sent to the
manufacturer, or other action taken
(9) Whether the aircraft was grounded.
(10) Other pertinent information necessary for more
complete identification, determination of seriousness, or
corrective action.
(f) An operator that is also the holder of a Type Certificate (including
a Supplement Type Certificate), a Parts Manufacturer Approval,
or a Technical Standard Order Authorization, or that is the
licensee of a type certificate holder, need not report a failure,
malfunction, or defect under this section if the failure,
malfunction, or defect has been reported by it under CASR 21.3.
(g) No person may withhold a report required by this section even
though all information required in this section is not available.
(h) When operator gets additional information, including information
from the manufacturer or other agency, concerning a report
required by this section, it shall expeditiously submit it as a
supplement to the first report and reference the date and place of
submission of the first report.
(i) The operator shall transmit each report required by this section
to the organization responsible for the type design of the aircraft.
91.903 Policy and Procedures
(a) The Director may, upon consideration of the circumstances of a
particular operation, issue a Letter of Deviation Authority
providing relief from specified sections of Part 91. This deviation 8.5 DGCA Exemption
authority will be issued as a Letter of Deviation Authority
(b) A Letter of Deviation Authority may be terminated or amended at
any time by the Director.
(c) A request for deviation authority must be submitted to the DGCA,
not less than 60 days prior to the date of intended operations. A
request for deviation authority must contain a complete
statement of the circumstances and justification for the deviation
requested.
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GENERAL

43.2 Records of overhaul and rebuilding
(a) No person may describe in any required maintenance entry or
form an aircraft, airframe, aircraft engine, propeller,
appliance, or component part as being overhauled unless.
(1) Using methods, techniques, and practices acceptable to the
Director General, it has been disassembled, cleaned,
inspected, repaired as necessary, and reassembled; and
3.1.2 Method of Compliance
(2) It has been tested in accordance with approved standards
and technical data, or in accordance with current
standards and technical data acceptable to the Director
General, which have been developed and documented by
the holder of the type certificate, supplemental type
certificate, or a material, part, process, or appliance
approval under part 21 section 21.305.
43.3 Persons authorized to perform maintenance, preventive
(e) maintenance, rebuilding, and alterations.
The holder of an air operator certificate issued under part 121 or 3.1.4 Maintenance and
135 may perform maintenance, preventive maintenance, and Inspection System
alterations as provided in part 121 or 135.
43.5 Approval for return to service after maintenance, preventive
3.1.6 Completion of Work
maintenance, rebuilding, or alteration.
43.9 Content, form, and disposition of maintenance, preventive
maintenance, rebuilding, and alteration records (except inspections
performed in accordance with part 91 and 135 sections
135.367(b)(1)).
43.12 Maintenance records: Falsification, reproduction, alteration
(c) and retention Retention/Disposal
(c) The maintenance records shall be retained for a minimum 6.2.1 and Transfer
period of 90 days after the unit to which they refer has been
permanently withdrawn from service
43.13 Performance Rules (general)
(a)(b) (a) Each person performing maintenance, alteration, or
preventive maintenance on an aircraft, air-frame, engine,
propeller, or appliance shall use the methods, techniques, and
practices prescribed in the current manufacturer’s
maintenance manual or Instructions for Continued
Airworthiness prepared by its manufacturer, or other methods,
techniques, and
practices acceptable to the Director General, except as noted
in section 43.16. Tools, equipment, and test apparatus
necessary to assure completion of the work in accordance
with accepted industry practices shall be used. Where special 3.1.2 Method of Compliance
equipment or test apparatus is recommended by the
manufacturer involved, that equipment or apparatus, or its
equivalent if acceptable to the Director General, must be
used.
(b) Each person maintaining, altering or performing preventive
maintenance shall do that work in such a manner and use
materials of such a quality, that the condition of the aircraft,
airframe, aircraft engine, propeller, or appliance worked on
will be at least equal to its original or properly altered
condition (with regard to aerodynamic function, structural
strength, resistance to vibration and deterioration, and other
qualities affecting airworthiness).
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 2
ORGANIZATION
ORGANIZATION
Organization Chart
2. ORGANIZATION
2.1 Organization Chart
2.1.1 Board of Director
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ORGANIZATION
Organization Chart
2.1.2 Maintenance and Engineering Department Organization Chart
Notes:
Instruction line
a. All the names and addresses of the Management Personnel listed in the M & E Organization Chart
will be submitted to the DGCA Office on a separate list at appendix 20.7 of the Company
Maintenance Manual.
b. In the case of any change in the assignment of Management Personnel in the listed position above,
it will notify the Authority within at least 10 (ten) days include the name and address of the assigned
person.
c. The Company choose to rename managerial position listed in CASR 121.59 (a) (6), the rename
managerial position is Chief Inspector to be Quality Control General Manager
d. For tasks and responsibilities of all Assistant Managers and Chiefs, set in manual level 2
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ORGANIZATION
Duties and Responsibilities
2.2 Duties and Responsibilities
2.2.1 President Director

The President Director is the head and representative of Lion Air.
He is responsible for ensuring that all operations and maintenance activities are financed and
carried out in compliance with the standards required by the regulations and the requirements
defined by Lion Air.
His responsibilities encompass the following:

1) Visible the Directors of Directorate, Head and Managers of Departments
2) Safety, Security and Quality Systems Responsible:
 Define policies
 Ensures, through the Director of Safety and Security and Director of Quality Assurance, to
be pursued and pursuing corrective and preventive actions.
 Manage SMS that has continuity throughout the organization and ensures control of
operations and management of safety and security outcomes.
3) Responsible of Security Systems implemented.
4) Management and operation of the market strategy.
5) Decision making high level of Lion Air
6) Financial control of Lion Air.
7) Delivering a company global strategy
8) Maintaining an organization that can deliver the respective and stated performance
a. Position Purpose
1) Lead and direct the company in accordance with the company strategy
2) Has ultimate responsibility and accountability for the implementation and maintenance
of safety management system
3) Has the authority to ensure the allocation of resources necessary to manage safety and
security risk to aircraft operation
4) Outline the mission, policies and management systems and procedures in line with the
company strategy and brand
5) Sustain the company in the long term
6) Achieve profitability
7) Ensure an effective management system is fully implemented and functional with a clear
consistency and unity of purpose between corporate management and management in
the operational areas.
8) Ensure an assignment of responsibility within the management system in all area of
operations for maintaining ongoing compliance with:
 conditions and restrictions of the AOC
 applicable regulatory requirements
 standards established by the Company
b. Accountabilities
President Director is accountable for:
1) Overall company operational performance,
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ORGANIZATION
2) Overall safety and security and for ensuring operations and maintenance are provided
with necessary resources and conducted in accordance with standards of the Operator
and requirements of the State and other applicable authorities,
3) Compliance with conditions and restrictions of the AOC (accountability to DGCA, as
holder of the AOC), applicable regulatory requirements, and company standards.
4) Delivering a company global Strategy,
5) Maintaining an organization than can deliver on the respective and stated performance,
6) Meeting the obligations of a Foreign Air Operator Certificate (FAOC) holder (if any).
c. Authority
1) President Director hold a full authority and financial control to make policy decisions,
provide adequate resources, resolve safety and quality issues and, in general, ensure
necessary system components are in place and functioning properly.
2) President Director has full authority to delegate most or part of his duties to his
subordinate by assigning person to perform a job specified to his satisfaction. However,
the delegation of duty does not alleviate his overall responsibility.
d. Direct Report from:

1) Director of Flight Operation (DO)
2) Director of Maintenance & Engineering (DE)
3) Director of Safety & Security (DS)
4) Director of Quality Assurance (DQ)
5) Cargo Senior Manager (CF)
6) Manager of Ground Operations (GO)
e. Requirements:
The President Director must:
1) Knowledge of ICAO standard practices, Indonesian DGCA requirements, and other
regulatory agency related to Lion Air operation.
2) Has had at least five years’ management experience in the Airline Industry
3) Knows the Operation Specification of Lion Air.
4) Fluent in English
5) Meet DGCA requirement, CASR 121. 61 (a).
f. President Director Responsibility:

1) Maintain a close liaison with higher regulatory authorities or government official with
regard to AOC limitation and other operationally relevant issues,
2) Overall safety, Security and Quality profitability, legal operation and regulatory
compliance,
3) Develop a corporate business strategy in line with the objective of the Company and
ensure its effective implementation through executive leadership,
4) Construct mission, values, culture, management system/business units and provide
adequate resources (economic, human and technological) to support the strategic
planning,
5) Long term vision proposal for company grow and productivity,
6) International consideration for networking and new ventures,
7) Safety of passengers and crew and staff to ensure the wellbeing of all person and
properly under the jurisdiction of Lion Air,
8) Communication and the management of staff and passengers to ensure best possible
services are provided in accordance with the airline charter and strategies,
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ORGANIZATION
9) Establish and monitor the effectiveness and robustness of systems, including safety
policy, safety objectives and planning,
10) Monitor all delegated functions, the safety and compliance of Aircraft Operations,
Maintenance & Engineering Operations, Ground (airport) Operations, Safety Systems,
Security, Commercial and Corporate support services,
11) Monitor the day-to-day financial security of the operation and the overall company
financial strategies,
12) Ensure that response to DGCA legislative issues meet the obligations of the AOC
holder,
13) Ensure that responses to issues raised by international regulator meet the obligation of
the international standard regulation,
14) Ensure that all operations under the Lion Air AOC, including the Safety Management
System, training and maintenance activities are financed and carried out to the standard
required by DGCA under the Regulations and the Airline’s AOC,
15) Take the reasonable steps to ensure that AOC operations and related activities are
conducted at all times with a reasonable degree of care and diligence, particularly
including :
 Adequate corporate management control and supervision of the conduct of staff and
agents of the Company
 Adequate system for communicating relevant information to relevant people in the
Company
16) Review outstanding Safety Actions as part of the Safety Management Group,
17) State legislation, including Occupational Health and Safety legislation.
g. Legislative Accountability
The President Director has legislative accountability to DGCA as the holder of an AOC.
h. Delegation of Duties
DZ may delegate part or all of his duties to any of his sub ordinate; however, this delegation
of duty in any way will not alleviate his overall responsibilities.
To ensure management continuation, during his absence DZ shall delegate his duties and
responsibilities to any one of his sub ordinates. The delegation of duties must be informed to
assigned person and communicated to internal business counterparts via Inter Office
Memo, email or other communication media.
Nominated Delegate:
Anyone of his sub ordinates, in the event of an unplanned absence or suddenly out of
communication. Refer to Company Organization Manual Chap. Appendix A.
i. Meeting Chaired by DZ
1) Management Review Meeting
2) Safety and Security Review Board
3) Quality Review Board
4) Executive Management Meeting
5) Senior Management Meeting
j. Training and Development:

1) Internal Training
2) External Training
3) Seminar / Symposium
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ORGANIZATION
2.2.2 Director of Maintenance and Engineering
The Maintenance and Engineering (M&E) Director, as one of Board of Director (BoD) Lion Air
and is the administrative head of all function Lion Air M&E Department. M&E Director oversees
the operations of the home base and out stations.
Accountability
1) Provide direction and objectives in support of long-term company plans. The goals and
objectives are stated in terms of revenue to expenditure ratios, fleet flight hour’s
requirements airplane utilization, schedule reliability airplane downtime, spares availability
rates, and other performance factors.
2) Develop annual operating plans to assure the proper allocation of resources (Budgets,
manpower and skill levels, material, facilities, and other required resources)
The M&E Director bears the primary responsibility on the airworthiness of the aircraft, engines,
and other component of Lion Air fleets.
2.2.2.1 Responsibilities
The M&E Director is responsible for the complete overall operations of the M&E
Department, including ensuring the adequate housing & facilities for continued maintaining
Airworthiness & Safety of the Aircraft thereof.
1) Assure that maintenance and engineering program carried out in accordance with the
company objective and goal.
2) He is responsible for coordinating all technical activities to ensure a smooth functioning
operation.
3) Assure that Lion Air aircrafts, engines, components and appliances, as well as operating
procedures, comply with the regulatory authority rules and standard of airworthiness and
safety, also conduct in accordance with conditions and restrictions of the Air Operator
Certificate (AOC), and in compliance with applicable regulations and standards of the Lion
Air.
4) Ensure that M&E Department operations comply with Company goals and objectives.
Select, develop, motivate and appraise maintenance management personnel to ensure
that M&E Department goals objectives are met.
5) Forecast human and financial resource needed to meet the demand of business. Plan for
long-range requirements of licensed and unlicensed personnel and make plans for their
training.
6) Develop the annual budget for M&E Department and exercises tight control over technical
expenditures.
7) Ensure that long range plans for the development of overhaul and repair capabilities
support Maintenance & Engineering goals and objectives.
8) Ensure the Subcontractors contracts are properly managed: Work scope definition, update
and efficiency for the Company Continuous Airworthiness including the close monitoring of
all AMO subcontractors and subcontractor production.
9) Ensure that technical operating plans adequately support Lion Air domestic and
international operations.
10) Ensure that airplanes scheduled for flight operations meet flight schedules, and the aircraft
utilization is maximal while adequate ground time is provided for maintenance.
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ORGANIZATION
11) Ensure that all maintenance operations are conducted in a safe working environment,
acceptable to the Authority and responsible to the management of safety risk in
maintenance operation.
12) Ensure an assignment of responsibility within the management system in all area of
maintenance operations for maintaining ongoing compliance with: conditions and
restrictions of the AOC, applicable regulatory requirements, and standards established by
the Company.
2.2.2.2 Duties
1) Set up a system for collection of cost data, including labor and material, to enable the proper
costing and cost control of maintenance functions. Maintenance such economic records as
may be required.
2) Review and approve technical handling agreements at out stations where Lion Air does not
have capabilities. Arrange for schedule and unscheduled outside maintenance of airplanes
and components through approved Contract Agencies.
3) Provide contract maintenance and engineering services to other operators seeking such
service, and assure quality service provided.
4) Develop training plan for all M&E Department personnel and third party personnel who take
technical handling of Lion Air’s Airplane.
5) As delegation of authority and assignment of responsibility within the management system
for maintenance operations for liaison with regulatory authorities, original equipment
manufacturers (OEMs) and other external entities relevant to maintenance operations.
2.2.2.3 Authority
The Director of Maintenance & Engineering has the Authority to:
1) Act on behalf of Lion Air with respect to his area of responsibility.
2) Plan, direct, and manage Organization within the Directorate.
3) Develop and initiate actions to rectify quality related deficiencies resulting from Management
Reviews, Quality Audit and Quality Control Inspection & Surveillance.
4) He has the authority to make decisions regarding risk tolerability in relation to aircraft
airworthiness.
2.2.2.4 Requirements
The Director of Maintenance & Engineering must:
1) Be thoroughly familiar with appropriate parts of the CASR and its applicable maintenance
provisions.
2) Knows the policies and procedures outlined in the Company Maintenance Manual.
3) Knows the ACL of Lion Air.
4) Has had at least five years of experience in the maintenance and one year experience in
supervisory capacity.
5) Management experience in aviation industry oriented with maintenance.
6) Holds an appropriate AME license or equivalent qualifications acceptable to the Director.
2.2.2.5 Direct Report form

1) Quality Control General Manager
2) Planning & Technical Service General Manager
3) Fleet Maintenance Management Manager
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2.2.3 Quality Control General Manager
Quality Control General Manager (QCGM) is responsible to the M&E Director and acting as
Chief Inspector. Quality Control functions includes Airworthiness and Inspection consisting of
Standard, Certification, Licensing, aircraft Inspection and Surveillance. QCGM ensure that all
aircraft operated by Lion Air comply with the regulatory authority rules and standard concerned
airworthiness and safety.
1) Ensure that Lion Air aircraft and operating procedures comply with regulatory authority rules
and Lion Air standard concerning airworthiness and safety,
2) Provide direction to, and coordinating the activities of QC organization and function.
3) Maintain for the approval of the Air Operator Certificate from the local authority, assuring the
currency of the Aircraft Registration, Certificates of Airworthiness and other operational
approval certificate of all Lion Air Fleet, maintain current file pertinent of Civil Aviation Safety
Regulations, Operation Specifications, all Technical Documents for Maintenance, and
Airworthiness Directives.
4) Assuring the proper implementation of policy and procedure set forth in the Company
Maintenance Manual. Assure that all departments as well as all Contractors and Vendor
comply with this manual.
5) Planning airworthiness policy, aircraft maintenance procedures, and QC program.
6) Monitor and ensure the performance of contracted maintenance provider, vendors or
suppliers to confirm satisfactory quality, required quantity of product comply with CASR and
necessary specification, tracking the repairable and routable items, and to assure the
accuracy record.
7) Maintain an approved direct Lion Air M & E subcontractor’s list: Aircraft and main
components (Engine, APU and LG) subcontractors under direct control of Lion Air M&E.
8) Ensure the reliability control program executed effectively and efficiently to improve
maintenance standards.
9) Maintain a current listing of all certifying personnel including Required Inspection Item
Authorization holder and their license.
10) Maintain oversight over the qualifications and licensing of all Maintenance and Engineering
personnel, administration, records and curriculum of technical training for all Maintenance
and Engineering organizations.
11) Providing direction for all technical training aspects for maintenance & engineering, and
inspection personnel, includes third party personnel who maintain Lion Air airplanes.
12) Ensure that contracted maintenance organization who maintains Lion Air’s Aircraft and/or
component for providing required training to their maintenance personnel.
13) Control and ensure Maintenance Program (MP) applicable to each aircraft type in
accordance with current regulation.
14) Monitor maintenance program performance to ensure that everyone, including all contracted
maintenance providers comply with the company maintenance manual and with all
applicable regulations, through a system of audits coordination with Quality Assurance
Directorate and investigations of operational events.
15) To monitor maintenance program effectiveness to ensure that the maintenance programs is
producing the desired result, through a system of data collection and analysis of operational
data that results from operations of aircraft
16) Responsibility to initialize Quality Control Spot Checks and dedicated organization control
where Lion Air M & E has identified potential or dysfunction.
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2.2.3.2 Duties
1) Initiating, writing, and submitting Company Maintenance Manual including revisions and
fetch approval from Authority.
2) Control that Certificate of Airworthiness, Certificate of Registration and other certificate or
approval that required for aircraft operation are current.
3) Develop the annual budget for Quality Control Division and exercises tight control over
technical expenditures.
4) Controlling that Airworthiness Directive is performed within the compliance date.
5) Control and evaluating statistic and analysis of performance reliability investigation against
aircraft accident, serious incident, monitor vital technical defect and preventive action,
repair, halting work and withdrawal of C of A for flight safety consideration.
6) Submitting reports of defects and/or un-airworthy conditions in accordance with CASR
121.703 Service Difficulty Report (SDR).
7) Review and sign the application of AMOC prior to submit to DGCA
8) Directing and controlling the performance, qualification of Quality Control Inspectors.
9) Develop training requirements for maintenance & engineering, and inspection personnel to
comply with current aviation authority regulation and company policy. Training plan will
include initial and recurrent aircraft system, inspector training, continuing airworthiness and
training procedures.
10) The M&E Quality Control supervise plan result will be continuously shared with Lion Air
Quality Assurance Directorate.
11) To monitor Repetitive problems on aircraft systems
2.2.3.2 Authority:
The Quality Control Manager has the authority to:
2) Plan, direct and manage the organization within the division.
3) Determine required actions after incidents or accidents.
4) Act as a liaison functions between Lion Air and Aviation Regulatory Authority and other
foreign governmental agencies in all aspect affecting quality and airworthiness of aircraft,
products and services.
5) Issuing authorization to maintenance personnel that issuing airworthiness release for Lions
Air fleet.
6) Approve limited Short Term Escalation of scheduled maintenance, and Ferry/Special Flight
programs.
7) Change or reject corrective actions of AMO Sub-Contractor audit and Surveillance finding.
8) Remove contracted maintenance provider, vendor or supplier that fails to maintain required
standards or unsatisfactory service.
9) Assignment of Direct Maintenance Personnel by Quality Control General Manager
2.2.3.3 Requirement:
In order to carry out those function it is required that the person holding this position must:
1) Comprehend with Aircraft Airworthiness requirement and standard.
2) Knows the ACL of Lion Air
3) Ability to read and write English
4) Comprehend with Company Procedure Manuals.
5) Be thoroughly familiar with Aviation Regulation and appropriate parts of CASR;
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6) Knows the policies and procedures outlined in the Company Manuals.

7) Experience of aircraft maintenance at least three years on similar type of Aircraft operate by
the Company, and one year of which must have been as a Maintenance Inspector;
8) Holding a valid Aircraft Maintenance Engineer License (AMEL) at least one of Aircraft
operates by Lion Air; meet DGCA requirement.
9) Holds and appropriate AME License which has been valid for at least five years and knows
the maintenance part of the air carriers company operations manual and ACL, and the
applicable maintenance provision of this part.
2.2.4 QC Continuous Airworthiness Manager

QC Continuous Airworthiness Manager is responsible to the Quality Control General Manager,
He/She is responsible in providing direction to, and coordinating the activities of Quality Control
Standard & Continuous Airworthiness unit and function, include airworthiness liaison and
qualification of personnel, providing direction to, and coordinating the activities of Certification
and Licensing unit and function.
1) Ensure the current Maintenance Program (MP) is met with standard safety regulation.
2) Maintain a current listing of all authorized inspection personnel and QC Inspector/delegated
QC inspectors, including rating and limitations.
3) Monitor the AD handling procedure and the AD compliance
4) Manage the activities related with the issuance and renewal of the Aircraft Document.
2.2.4.2 Duties
1) Prepare quality policies and procedures set forth in the Company Maintenance Manual
(CMM) respecting maintenance and inspection activities.
2) Prepare and review Quality Control procedure system
3) Prepare and verify airworthiness standards, aircraft maintenance procedures, and quality
program
4) Review and response to Audit finding regarding the understanding and implementation of all
the quality policies and procedure by the administrative and production personnel.
5) Review that the reliability control program is effective and efficient to improve maintenance
standards.
6) Prepare issuance Company license/Authorization of all technical personnel. Maintain
oversight over administration, records and curriculum of technical training for all
Maintenance and Engineering Directorate organizations.
7) Review maintenance escalation and other technical document.
8) Plan and propose training for Maintenance and Engineering Personnel initial, continuance,
and recurrent to maintain and improve their performance.
9) Prepare Quality Notice (QN) for the Quality if any safety issues necessary to be promptly
executed such as Alert SB, Safety Circular etc.
10) Monitoring and updating Authorizations, Conditions and Limitations (ACL)
11) Review and revise Company Manual in order to maintain current in line with the changes of
Company activity, the changes of company standard and policy and the changes of
regulation and requirement.
12) Coordinating the activities Aircraft of Delivery and Redelivery division and function.
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1) Having Basic Aircraft Maintenance Training.

3) Be thoroughly familiar with Aviation Regulation and appropriate parts of CASR
4) Knows the OPSPEC/ACL of Lion Air
6) Having sound knowledge in quality and standard.
7) Ability to read and write English.
8) Having sound knowledge in aircraft recording for certifying
2.2.5 Quality Inspection Manager
Quality Inspection Manager is responsible to the Quality Control General Manager, He is

supervising inspection an d s ur vei lla nc e activities at the maintenance base, line stations.
He is responsible in providing direction to, and coordinating the activities of Quality Inspector
and Quality Surveillance Control in unit and function.
And to ensure that all airplanes operated by Lion Air and AMO Subcontractor or Maintenance
Provider are in compliance with the regulatory authority rules and standard concerned
airworthiness and safety.
1) Establish surveillance on Lion Air aircraft and operating procedures are in compliance with
regulatory authority rules, Lion Air Company Maintenance Manual and Quality Control
standard concerning airworthiness and safety.
2) Ensure that the inspection system and procedures are followed concerning with: Preliminary
inspection; Hidden Damage Inspection; Process Inspection; Final Inspection and Release to
Service process.
3) Establish surveillance for all technical manuals use in maintenance activities are available
and current revision.
4) Establish surveillance for maintenance personnel handling Lion Air Aircraft are properly
trained, certified and valid to comply with Quality Control Standard concerning airworthiness
and safety.
5) Ensure the competence and expertise of assigned Quality Control Inspector is
appropriate to provide continuous airworthiness of airplane, engine, components, and
appliances.
6) Establish surveillance of the inspection to: tools record and calibration, materials handling
are carried out accordance on Lion Air standard requirement.
2.2.5.2 Duties
1) Monitor that current inspection records, reports and forms are used, and that the records,
reports, and form used are completed prior releasing the Aircraft return to service.
2) Provide the continuity of inspection responsibility and to assure completion of Required
Inspection Items (RII).
3) Submit proper Quality Report (QR) concerning un-airworthy condition to Quality Control
General Manager and assure the implementation of Quality Notice (QN).
4) Conduct Technical proficiency test to Maintenance personnel involving Company
Authorization initial or renewal.
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5) Conduct evaluation on Maintenance Personnel and advice penalty related to Company

Authorization to Quality Control General Manager to personnel conducting un-
recommended act/work in aircraft and its components.
6) Monitoring of update Authorizations, Conditions and Limitations (ACL)
7) Involve investigation on aircraft accident, significant incident and vital technical defect
8) Propose a candidate to Quality Control General Manager a delegation of inspection
authority to qualified non inspection personnel as required.
9) Assist, supervise, and direct and control the performance of QC Inspectors, Delegated QC
Inspectors and Inspection personnel.
10) Follow-up of corrective actions and report to Authority, Quality Control General Manager
and to the Customer in regard to regulator audit and surveillance
11) Conduct surveillance to ensure new procedures are well implemented by the personnel.
12) Make an evaluation for acceptance or rejection of a corrective actions base on the audit and
Surveillance finding
13) Coordinate and escort surveillance requested by Authority or any special circumstances.
14) Coordinate and escort the Customer performing audit to the Company.
15) To evaluate maintenance program effectiveness to ensure that the maintenance programs
is producing the desired result, through a system of data collection and analysis of
operational data that results from operations of aircraft.
16) To monitor and coordinate with related division for Repetitive problems on aircraft systems.
2) Knows the OPSPEC/ACL of Lion Air
4) Ability to read and write English.
5) Comprehend with Aviation Regulation
6) Trained and experienced in conducting Audit
7) Hold an appropriate AME License which has been valid for at least 5 (five) years and at
least three years of diversified maintenance experience on similar types of aircraft with
which the operations are to be conducted with an operator or AMO, one year of which must
have been as a maintenance inspector.
8) Knows the maintenance part of the air carrier’s manual and the applicable maintenance
provisions of this part.
2.2.6 Planning & Technical Services General Manager
Planning & Technical Services General Manager is responsible to Director of Maintenance &
Engineering. She /He is responsible in providing direction to, and coordinating the activities of
Planning & Technical Services organization and function. All scope of work, Planning &
Technical Services functions include aircraft Production Planning, Maintenance Engineering,
Technical Publication, and Technical Records are under Sub Contracted Company.
a. Management
Responsible of the PTS Section: Select staffs and define individual tasks allocation and
priorities,
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b . E f fectiveness of MP and reliability Program:

1) Responsible to receive fleet Reliability monthly reports and participate in the monthly
TRG (Technical Reliability Group) with related unit: Review, analyses and coordinate
improvement action plan to solve Aircraft problems.
2) Responsible for monitoring and validate the reliability correctives or improving action
plan pointed out and analyzed during the RCB (Review Control Board) meeting for
improvement of the Aircraft Reliability (And maintenance program (MP) effectiveness) to
maintain inherent level of flight safety as well as cost efficiency.
c. Maintenance Planning
1) Ensure that Long term, Midterm and short term planning are available and cover all
scheduled maintenance items (Aircraft and Major Components). Ensure to Scheduling
maintenance, elementary work and servicing to be performed within the time constraints
specified in the approved maintenance schedule;
2) Manage and control planning of aircraft scheduled checks to match the maintenance
program (MP) requirements and the company policy
d. Production Control
Ensure that All Scheduled Maintenances are performed as schedule and comply in
accordance with Company Manuals.
e. Airworthiness Directive
1) Responsible to ensure AD tasks from analyses and review to AD implementation are
efficient and match with all Airworthiness DGCA requirements and Lion Air procedure.
2) Ensure to scheduling the accomplishment of Airworthiness Directives (ADs);
3 ) Responsible to monitor deviation file justification for Lion Air Quality Control to request
DGCA Approval.
f. Structural Repairs and Modifications

1) Responsible to obtain the DGCA approval for Major repairs (DGCA Form 21-09).
2) Establish minimum modification standards for ETOPS components
g. Short Term Escalation

Responsible for provide data package by Maintenance Planning to justify need and
acceptability of STE request.
h. Engineering Activities, Engineering Product, Optional SB,

1) Ensuring that issue technical advises/orders such as Engineering Authorization,
Engineering Report, Engineering Order, Engineering Evaluation and engineering
information are prepared and issued to solve technical problems encountered within the
production units and within the company operational regions to increase aircraft
reliability, safety and cost effectiveness.
2) Decide for company interest to implement optional SB on the fleet.
3) Engines Fleet Data monitoring parameters follow up & monitoring for Airworthiness.
4) Make sure that Aircraft Phase in process is correct input on TRAX.
5) Responsible for preparation, evaluation and recommendation include evidence of
corrective action of SDR to QC Division.
i. Contracted Maintenance activities to third parties

1) Maintenance contract negotiation and validation for airworthiness issue
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2) Monitor of the contracted AMO (CASR 145 approved) and All Aircrafts & Major
component third party contract administration and revision.
3) Manage the DOA selection if requested and validation of the Lion Air contract with each
DOA.
4) Maintaining contacts with other related parties t technical matters and to make decisions
that are oriented to the company objectives and contract operator’s commitment
j. Technical publications
1) Monitoring that Technical publications ensure that all Aircraft Manufacturers Manuals
needed for performing both the aircraft airworthiness management and maintenance
tasks are provided, updated and controlled, including:
 Subscription management of technical publications,
 Surveillance of manufacturers publications,
 Receipt and registration of technical publications,
 Quarantine of non-valid Technical Publication,
 Filling soft copy and hard copy manual,
 Distribution to the validated maintenance Bases, Out stations and all support
entities from Lion Air and subcontractors,
2) Retention and dissemination of documentation received from external sources, to
include manuals and documents from regulatory authorities and OEMs.
3) Monitor Revised/Development PTS Form if required, and propose approval from
QC.
k. Maintenance records
1) Ensure that the following maintenance records are maintained:
 Total time in service (hours, calendar time and cycles as appropriate) of the
aircraft, engines and all life-limited components;
 Time in service (hours, calendar time and cycles, as appropriate) since last
overhaul of aircraft, engines or its components subject to a mandatory overhaul life;
 Current status of compliance with all mandatory continuing airworthiness;
 Appropriate details of modifications and repair;
 Current aircraft maintenance status of compliance with the Maintenance Program;
 Detailed maintenance records to show that all requirements for signing of a
maintenance release have been met.
2) Retention of Maintenance Record Management iaw. CMM Requirement.
l. Technical Log (AFML)

1) Define and validate the AFML format of information’s and attached procedures,
2) Responsible all AFML are complete and the soft copies are saved at server and hard
copies are kept at proper filing.
m. C of A renewal and airworthiness review

Responsible for control of Scheduling Planning and preparation of Airworthiness review
documents for issuance Aircraft C of A.
n. Lessor relationship for Technical Records

1) Responsible for receiving Aircraft Lessor representatives for: Technical records Audit,
Aircraft Audit and dedicated technical questions. PTS Tech records shall supply to
Aircraft owner/lessor all aircraft technical records requested (Airworthiness dossier
documents approved by Quality Control Division).
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2 ) Responsible for data and documents of Aircraft Re-delivery.
o. Communication
Maintain liaison with regulatory authorities, Original Equipment Manufacturers (OEMs) and
other operationally relevant external entities.
p. Service Level Agreement

1) Review report of all SLA data’s and indicators and measure the subcontractors
efficiency thru those indicators,
2) Manage the monthly SLA meeting to review subcontractor’s results for Lion Air Fleet,
3) Define and follow corrective action plan with subcontractors if required,
4) Reports to head of Lion Air Management and to subcontractors responsible for any
disruption of services or permanent indicator deviation from subcontractor.
q . New Aircraft Fleet.

For new aircraft, monitor and ensure production of Aircraft until delivery fulfills the required
Technical Definitions.
Note: Although Planning and Technical Services functions include aircraft Production Planning,
Maintenance Engineering, Technical Publication, and Technical Records (AMO tasks)
are contracted to Aircraft Maintenance Organization, however such delegation does not
relieve him from the overall responsibilities.
2.2.6.2 Duties
1) Yearly Staff appraisal and proposal for improvement.

2) Evaluate and Propose Training Plan for all subordinates in the Planning and Technical
Services Division.
3) Define, writing, update and drive implementation of policies and procedures contained in this
Planning and Technical Services Procedure Manual and other Company Manuals.
4) Develop the annual budget for the Planning and Technical Services Division and exercise
tight control over expenditure.
5) Report to Director of M&E by sending routine PTS Monthly Report
6) Maintenance Program (MP)
 Develop initial maintenance schedule which required by approval Maintenance
Program.
 For new aircraft type, define Lion Air requirement for the new Maintenance Program and
coordinate to Engineering for development.
 Develop and control Maintenance Program for Maintenance Program implementation
and revisions according to applicable regulation and CMM.
 Make sure that Task Card to comply Maintenance Program is up to date referring to
current manuals.
 Developing and evaluation ETOPS performance and Maintenance Program
7) Initialize and organize regular RCB Meeting in case of maintenance program (MP) revision
required following the reliability figures and analysis results,
8) Approve Work package of scheduled maintenance tasks which might be included specific
inspections, modifications, deferred defect rectification etc. into a work package to match to
the available downtime and manpower,
9) Coordinate with Lion Air’s Operation Directorate or related unit for aircraft technical initial
definition.
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10) Monitoring and control of Data Base information’s updated by subcontractors in the TRAX
Software (Maintenance subcontractor Software selected).
11) Control of Lion Air AD status produced by subcontractors,
12) Control of AD files records requested for each AD.
13) Initiate all requested corrective actions prior AD time limits
14) Approve Engineering Data Package and Form is used to get Modification approval from
DGCA.
15) Negotiate and follow achievements of a Service Level Agreement for Lion Air subcontracted
activities.
16) Approve Engineering Data Package and Form is used to proposed Major Repair and
Modification to get approval from DGCA.
17) Register all structural defects
2.2.6.2 Authority:
The Planning & Technical Services General Manager has the authority to:
2) Plan, direct and manage the organization within the division.
3) Develop and initiate actions to rectify quality related deficiencies resulting from
Management reviews, Quality Audit and Quality Control Inspection and Surveillance.
4) Approving repair schemes where manufacturer’s manuals and guidelines are adhered to,
but that order engineering decision and directives are required to achieve completion of a
task
5) Approving Engineering Authorization (EA), Engineering Information (EI), and other
engineering technical advises/orders.
2.2.6.3 Requirement:
In order to carry out those function it is required that the person holding this position shall have:
1) Be thoroughly familiar with appropriate parts of CASR and its applicable maintenance
provisions.
2) Knows the policies and procedures outlined in the Company Manual;
3) Experience on aircraft maintenance at least five years, and one year of which must have
been in a supervisory capacity;
4) Training on various Aircraft Type Rating Level III, at least one of Aircraft operate by Lion Air;
5) Management experience in the respective work field.
2.2.7 Engineering and Reliability Manager
The Manager Engineering and Reliability is reporting to the Planning and Technical Services
General Manager. He/She is responsible to coordinate, approve, and maintain activities of the
organization and function in accordance with Lion Air Company Maintenance Manual to fulfill
DGCA maintenance and Engineering standard as appropriate.
2.2.7.1 Responsibility
a. Management
1) Establish general administration, supervision and controlling the discipline of staff under
his responsibility.
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2) Propose training for subordinate yearly.

3) Manage annual leave for subordinate yearly.
b. Effectiveness of Maintenance Program and Reliability Program

1) Monitors alert level for every statistical data entering the alert value to provide
maintenance prevention.
2) Organize the RCB meeting as soon as practicable and within one month of reliability
report presenting analysis and proposal
3) Decide and validate the reliability correctives or improving action plan pointed out and
analyzed during the RCB meeting and make a final decision after RCB meeting for MP
revision actions and time schedule for implementation.
4) Develop initial and revision of maintenance schedule which required by approval
Maintenance Program (MP).
5) For new aircraft type, define Lion Air requirement for the new MP, and coordinate to
engineering for development.
6) Make sure those Task Cards to comply MP is up to date referring to current manuals.
c. Structural Repairs and Modifications

1) Ensure that all aircrafts alterations/modifications should be documented and approved
by DGCA prior installation on Lion Air aircrafts.
2) Monitor for all repair process according DGCA regulation. If repair is performed
maintenance provider.
3) Ensure that maintenance provider to performs airworthiness management tasks on all
aircraft repairs and modifications.
d. Engineering Activities, Engineering Product, Optional SB

1) Decide to approve/not approve Publication Evaluation which described the technical
study of each SB published for implementation, monitor issuance of Engineering
Product for compliance guidance.
2) Support data and participate on meeting of MEL Analyze/Review.
3) Manage recurrent RVSM and ELT certification.
4) Monitor an alternative material or process to use in lieu of those called up on drawings
specifications or overhaul manuals that will be used in aircraft or systems based on
technical analysis in accordance with approves data and original specification.
5) Monitor highlight of maintenance problem and engineering issues by using Engineering
Retrofit Information Letter (RIL) Monitoring.
e. Technical Publications and Manuals

To ensure each type Aircraft maintenance data is current referring to original Equipment
Manufacturers (OEMs), Regulatory Authority (DGCA), and other operationally relevant
external entities.
f. Communication
Maintain liaison with regulatory authorities (DGCA) for Engineering issues and consultation.
g. New Aircraft Fleet

Supports PTS General Manager:
Monitor process of production and delivery preparation to make sure that aircraft will be
delivered is fulfilling requirement of technical definitions
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h. Contracted Maintenance activities to third parties

Manage the selection of DOA and conclude the contract with the Design Organization including the
definition of the work to be done. The valid approval certificate and contract agreed with the
corresponding DOA and kept all DOA documents.
i. Monitor distribution of Navigation Data Base for all Aircrafts are done in timely manner, as
soon as update of Navigation Data Base released. Availability of loadable software is
responsibility of Lion Air Flight Operation Engineering (FLOE).
2.2.7.2 Duties
1) Brief PTSPM for Engineering and Reliability section if any new Engineering and Reliability
staff and to subordinate if any PTSPM revision.
2) Report to PTS General Manager by sending routine Engineering & Reliability Monthly
Report
3) Prepare, design, and update/revise the Maintenance Program, complete with bridging
program if required.
4) Coordinate with related unit to give reliability figures with the manufacturer worldwide fleet
status reliability and to present the results as soon as practicable and minimum once a year
to the RCB meeting.
5) Airworthiness Directives, Emergency AD & Alert SB
 Approve an Engineering Authorization for AD compliance and make sure that AD is
managed.
 Coordinate with related unit to Provides an Alternative Mean of Compliance (AMOC) if
required as the result of engineering analysis accordance to current safety regulation
6) Review Engineering Data Package will be proposed to DGCA to increase limitation
approval, major modifications, and major repairs.
7) Coordinate with related unit to provide evaluation of aircraft problems in the form of
Engineering Evaluation to all Divisions concern in this problem after investigated and
compared with appropriate data or manual.
8) Coordinate with related unit to monitor Engine Trend Monitoring and initiate to take action if
any trend which indicates request to solve the problem.
9) Provide initial Document Support RVSM, RNP & Noise for Delivery Aircraft.
10) Coordinate providing Swing Compass convert monitoring form aircraft delivery. Getting ELT
certification for all MLI’s aircrafts.
11) Review and approve major component shop visit Engineering Order.
12) To provide and control (distributed, storage, etc.) all Manuals needed for performing both
the aircraft airworthiness management and maintenance tasks:
13) Review and develop PTS Forms.
14) Perform a communication with vendor or manufacturer in the aircraft problem area.
15) Provide data for aircraft technical initial definition by coordinates and communicates with
Lion Air’s operation and related unit..
16) Make sure major components are performed shop visit at approved MRO.
2.2.7.3 Requirement
1) Be thoroughly familiar with appropriate parts of CASR.

3) Bachelor or Diploma of Aeronautic/Mechanical Engineering.
4) Experienced on aircraft maintenance with minimum three years.
5) Held aircraft type rating level II training at least one type on aircraft operated by Lion Air.
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6) Have knowledge in engineering, reliability, technical publication and manuals Works.

7) Have knowledge of airworthiness and regulations (DGCA, FAA & EASA appreciated).
8) Management experienced in the engineering & reliability works.
9) Good English and technical aviation knowledge.
2.2.8 Maintenance Planning Manager
Maintenance Planning Manager is reporting to General Manager Planning and Technical

Services and Maintenance Engineering Director. He/She are responsible in Lion Air aircraft
control for permanent airworthiness responsibilities according to DGCA Regulation and Lion Air
CMM.
a. Management
1) Responsible of the PTS section: Select staffs and define individual tasks allocation and
priorities,
3) Define, writing, update and drive implementation of policies and procedures contained
in this Planning and Technical Services Procedure Manual and other Company
Manuals.
4) Develop the annual budget for the Planning and Technical Services Division and
exercise tight control over expenditure.
b. Maintenance Planning
1) Ensure that long-term, mid-term and short-term planning are available and cover all
scheduled maintenance items (aircraft and major components).
2) Ensure to scheduling maintenance, elementary work and servicing to be performed
within the time constraints specified in the approved maintenance schedule,
3) Manage and control aircraft scheduled checks to match the Maintenance Program
requirements and the company policy,
4) Monitoring and control of aircraft maintenance data base information’s updated by
subcontractors in the TRAX system (aircraft maintenance software selected).
5) Ensure that all scheduled maintenances are performs as scheduled and comply in
accordance with Company Manuals
c. Airworthiness Directives
1) Responsible to ensure AD implementation to AMO subcontractor are efficient and
match with all Airworthiness DGCA requirements and Lion Air contracts.
2) Initiate all requested corrective actions prior AD time limits.
d. Aircraft Readiness
1) Ensuring that the number of aircraft availability to operator's Commercial Dept.
2) Make sure availability slots hangar for major and minor checks.
e. Contracted Maintenance Activities to Third Parties

1) Maintenance contract negotiation and validation for airworthiness issue.
2) Monitor of the contracted AMO and all aircrafts & major components third party contract
administration and revision.
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3) Maintaining contacts with other related parties technical matters and to make decisions
that are oriented to the company objectives and contract operator’s commitment.
f. C of A Renewal and Air worthiness review

Responsible for control of Scheduling Planning and preparation of Airworthiness review
documents for issuance Aircraft C of A.
g. Service Level agreement

1) Manage the monthly SLA meeting to review subcontractor’s results for Lion Air fleet.
2) Define and follow corrective action plan with subcontractors if required.
3) Reports to head of Lion Air management and to subcontractors responsible for any
disruption of services or permanent indicator deviation from subcontractor.
h. New Aircraft Fleet

For new aircraft, monitor and ensure production of aircraft until delivery fulfills the required
technical definitions.
2.2.8.2 Duties
a. Evaluate and propose the Training Plan for all subordinates in the Maintenance Planning
b. Report to General Manager PTS and Maintenance & Engineering Director by sending
routine Maintenance Planning Monthly Report.
c. Control and coordinate with Maintenance Provider for Maintenance Program
implementation and revisions according to applicable regulation and CMM.
d. Approve work package of scheduled maintenance tasks which might be included specific
inspections, modifications, deferred defect rectification etc. into a work package to match to
the available downtime and manpower,
e. Control of Lion Air AD Status produced by subcontractors.
f. Control of AD files records requested for each AD.
g. Prepare deviations file justification for Lion Air QC to request DGCA approval.
h. Provide data package by Maintenance Planning to justify need and acceptability of Short
Term Escalation (STE) request.
i. Review and sign Cost Proposal of Aircraft Maintenance to Third party.
j. Review and sign Cost Proposal of Aircraft Maintenance to Third party.
k. Review report of all SLA data’s and indicators and measure the subcontractors efficiency
thru those indicators.
l. Coordinate with or Lion Air Operation Directorate and related unit for aircraft technical initial
definition.

6) Have knowledge of airworthiness and regulations (DKPPU, FAA & EASA appreciated).
7) Management experienced in the engineering & reliability works.
8) Good English and technical aviation knowledge.
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2.2.9 Maintenance Recording Manager
The Manager Maintenance Recording is reporting to Planning and Technical Services Manager.
He/She is responsible to coordinate and maintain Maintenance Record activities of the
organization and function in accordance with Lion Air Company Maintenance Manual to fulfill
DGCA maintenance and Engineering standard as appropriate.
a. Management
1) Establish general administration, supervision and controlling the discipline of staff under
his responsibility.
2) Propose training for subordinate yearly.
3) Manage annual leave for subordinate yearly.
b. Maintenance Records
1) Monitor, verify and ensure collect, update, check, monitor and archive all the
documents related to aircraft and component maintenance and particularly the technical
airworthiness.
2) Ensure monthly aircraft utilization report is closed on time.
3) Improve record system of maintenance activities.
c. Make sure that all AFML are complete and the soft copies are saved at server and hard
copies are kept at proper filing.
d. C of A Renewal and Airworthiness Review

To ensure that they provide aircraft C of A renewal document package, ready on the server.
f. Record Keeping
1) Ensure that all dirty fingers of aircraft maintenance task cards of routine and non-routine
inspection packages has properly maintain and keep as requirements.
2) Manage the filing system of each aircraft maintenance data including retention period,
appropriate facility and humidity/temperature of record room as requirements described
in CMM (ref. CMM Chap. 6.1)
3) Ensure system for the security of document filed in the record room, including
establishes control for the document borrowed by other relevant division/section.
4) Ensure that procedure of retention period and destroying procedure the expired
retention period of filed aircraft data record are properly done.
2.2.9.2 Duties
1) Brief PTSPM for Maintenance Records & Keeping section if any new Maintenance Record
staff and to subordinate if any PTSPM revision.
2) Report to PTS General Manager by sending routine Maintenance Record monthly report.
3) Issue DIR (Detailed Information Reports) as required from other division/directorate.
4) Lessor Relationship for Technical Records
 To provide lessor audit document package, ready on the server.
 Provide monthly aircraft utilizations for monthly report to lessors.
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6) Have knowledge of airworthiness and regulations (DGCA, FAA & EASA appreciated).
7) Management experienced in the engineering & reliability works. Good English and technical
aviation knowledge be thoroughly familiar with appropriate parts of CASR.
2.2.10 Fleet Maintenance Management Manager
Fleet Maintenance Management Manager is responsible to the Director of Maintenance &

Engineering. Set up coordination with other division within the Company to resolve problems
related to aircraft in-service operation. Establish policies and procedures to approve, to control,
to monitor and to program of unscheduled maintenance and deferred maintenance activities,
including deferred maintenance item referring to MEL/CDL that is necessary to ensure timely
correction of aircraft problems and provides necessary technical assistance to support in-service
operation. Managing the daily movement and scheduling of each aircraft schedule for flight and
assisting the line maintenance activity to achieve the smooth operation.
2.2.10.1 Responsibility:
The Fleet Maintenance Management Manager is responsible for:

a. Management
1) Responsible of the FMM Section: Select staffs and define individual tasks allocation and
priorities, control of efficiency of FMM Division,
2) FMM Manager and staff shall attend requested Training and Safety courses,
3) Ensure proper dispatch of aircraft with regards to control of defect, availability of spare
part, conformity with type design, and requirement of other applicable operating rules.
b. Communication/coordination with PTS and QC

Monitoring LM personnel to update the navigation data base which will be conducted every
28 days in accordance with the aircraft maintenance manual.
c. Pilots and Cabin crew feedback for maintenance and A/C Status,
1) Receipt of regular feedback from Lion air crews about A/C Status
2) Decision and monitoring for correctives actions Pilot and Cabin crew to be implemented.
d. Cabin Maintenance Control and Monitoring,

1) To manage all cabin findings reported,
2) For any repetitive findings a corrective action plans is initialized and monitored,
e. Aircraft Cleaning Control and Monitoring

1) Responsible for Internal and external aircraft cleaning
2) Definition and monitoring for Aircraft cleaning work scope (Internal and External)
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f. Special Inspections/Unscheduled Maintenance

From pilots or Engineer or Maintenance subcontractor reporting of flight operations requiring
“special inspections” (ref Chap CMM 4.1.2 and corresponding AMM chapter 5 & 12
procedures).
h. ETOPS status,
1) Responsible of Coordinate and monitor the ETOPS status of the aircraft,
2) Receipt of conversant with ETOPS release Conversant with ETOPS release criteria
i. Safety Assessment of Foreign Aircrafts “SAFA Program”

1) Dedicated aircraft identification and preparation to be qualified,
2) Monitoring of all preparation work package,
3) After SAFA inspection, control and monitor for findings treatments before next flights,
i. Repetitive Problem
Assist all aspect of aircraft appearance and grounds handling support equipment to
manager performing his duty to meet the overall company requirement.
2.2.10.2 Duties
2) Evaluate and Propose Training Plan for all subordinates in the Fleet Maintenance
Management (FMM) Division.
3) Define, writing, update and drive implementation of policies and procedures contained in this
FMM Procedure Manual and other Company Manuals.
4) Develop the annual budget for the FMM Division,
5) Report to Director of M&E by sending routine FMM Monthly Report.
6) Deferred Items and Repetitive Problem Control
 Deferred Maintenance Items Management functions,
 Control and monitoring of Deferred Maintenance Item status,
 Control implementation of MEL and DMI escalation procedure,
7) In case of regulation deviation request from MCC, coordination with QC,
8) Practical organization of Lessor ramp inspection of A/C on CGK (Access and A/C
availability),
9) Random checks of Cabin Maintenance Log and NSRDI for corrective actions to be
implemented,
10) Collect the findings and request for corrective actions,
11) Ferry flights permits
 In case of any Maintenance Operational discrepancies not covered under MEL, FMM
will coordinate with QC shall request a ferry flight permit,
 Organization and coordination with Pilots, MCC and IOCC to address of all flying
conditions requested and documents for transmission to Lion Air QC (Lion Air QC is in
charge to get the ferry permit from DGCA).
12) Service Difficulty Reports (SDR)
 Control for Incidents and accidents immediate reporting to Lion Air Director of M&E and
Manager.
 From MCC daily information of Lion Air M&E for Aircraft Status; Identification and control
for “Malfunctions of Aircraft systems” requiring a Special Maintenance correctives
actions to be performed before next flights and all information’s to be reported on a
Service Difficulty Report Format (SDR). The Lion Air M&E QC are controlling the SDR
document before DGCA transmission.
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13) Coordinate to all unit concern departements related with aircraft appearance aspect and
grounds handling support equipment.
14) Develop and initiate actions to rectify quality related deficiencies resulting from Management
reviews, Quality Audit and Quality Control Inspection and Surveillance.
2.2.10.3 Requirements:
In order to carry out those function it is required that the person holding this position shall have:
1) Be thoroughly familiar with appropriate parts of CASR and its applicable maintenance
provisions
2) Knows the policies and procedures outlined in the Company Manual;
3) Experience on aircraft maintenance at least five years, and one year of which must have
been in a supervisory capacity;
4) Training on various Aircraft Type Rating, at least one of Aircraft operate by Lion Air;
5) Have capability of troubleshooting on various aircraft system.
2.2.11 Delegation of Duty
To ensure managerial continuity is maintained when operational managers, including any

nominated post-holder (s), are absent from the workplace, there shall be delegation of duties
throughout the company for managerial position and functional to qualified assistant as
necessary. The list of substitutes for delegated contained in CMM chapter 20.11.
On the list of delegate duties (CMM Chap. 20.11), the sequence number of nominated
delegation of duties are use if management personnel in the event of an unplanned absence or
suddenly out of communication.
Therefore, at the time of absence, Operational Manager shall designate his/her representative
and inform this delegation to all necessary business counterparts and all structural member in
the Company. This notification shall be conveyed through written notification via email or internal
office memo; however, such delegation does not relieve him from the overall responsibilities.
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Contract Organization
2.3 Contract Organization

2.3.1 General
Lion Air as Air Operator Certificate (AOC) Holder may arrange negotiation and administering
maintenance contract to the DGCA Approved Maintenance Organization (AMO) or other Air
Operator Certificate Holder to maintain the aircraft, aircraft engines, and component in an
airworthy condition (see reference CMM Chapter 16).
Lion Air will not operate their fleet unless the Aircrafts are maintained and release to service by
an Approved Maintenance Organization (AMO).
Lion Air establishes the procedure to ensure each maintenance organization that performs
maintenance for Lion Air procedure completed.
(a) Each maintenance organization shall sign contract agreement to maintenance Lion Air fleet
that is required by Lion Air Company Maintenance Manual.
(b) Lion Air Quality Assurance shall ensure is maintenance organizations that perform
maintenance for Lion Air fleet by audit and surveillance.
As outline in CASR 121.379:

(a) Lion Air may make arrangements with other persons to perform maintenance, preventive
maintenance, or an alteration as provided in Lion Air maintenance program and Lion Air
Maintenance manual.
(b) Lion Air may approve any Aircraft, airframe, aircraft engine, or appliance for return to
service after maintenance, preventive maintenance, or alterations that are performed under
121.379(a). However in the case of major repair or major alteration, the work must have
been done in accordance with technical data approved by the Director.
2.3.2 Contract
In order to initiate Contract Maintenance with an Approved Maintenance Organization (AMO),

Lion Air shall conduct review to all contract agreement associated with aircraft, engines, and
major components.
Prior to contract maintenance arrangement, Quality Control will coordinate with Quality
Assurance to continue conduct Quality Surveillance to ascertain that the contracted agency has
adequate capability to perform the work and meet the Indonesian Civil Aviation Safety
Regulations requirements.
In addition, through the audit, Quality Control Division will ensure that the maintenance
organization that performs maintenance for the Lion Air provides for the use and guidance of
relevant maintenance personnel a Maintenance Procedures Manual (MPM) which fulfills with
the following requirement:
1) Holds a Certificate of an Approved Maintenance Organization or Repair Station’s and has
Indonesian DGCA approval.
2) The Contracted Maintenance Organization has an independent Quality Control Program.
3) Have list of certificate number, rating and limitation, description of work scope authorized
contracted person or organization including their procedures.
4) Have a line and base maintenance facilities, with appropriate tools and equipment.
5) Have devices that used to tracking all maintenance history that has been performed
including planning bulletin boards, task card files, current maintenance document
references or other computer system usage.
6) The contracted maintenance organization has a process for periodic review of the Quality
Control program by the Quality Manager or the person assigned managerial responsibility
for the program for the purpose of ensuring compliance with current requirements of the
maintenance program (MP) and the CMM.
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ORGANIZATION
7) The Contracted Maintenance Organization has process to amend their Maintenance

Procedure (MP) as necessary to keep the information contained therein up to date, and
has a process to furnish copies of all amendment to the MP promptly to all organizations or
persons to whom the manual has been issued.
8) Contract arrangement with the maintenance organization for maintaining of Aircrafts,
Engines and Major Components shall be in accordance with Approved Subcontractor’s list
issued by M&E Quality Control, which shall be updated every 24 months (see reference
CMM Chapter 16).
9) In the case Aircraft and Major Components maintenance is required to be performed at
outside the state of Operator by a maintenance organization that has not hold a DGCA
approval; Lion Air will seek confirmation from DGCA that the intended Maintenance
Organization holds approval from the Authority that has agreement with the DGCA. Upon
receiving confirmation Lion Air will conduct assessment to assure Lion Air requirement is
fulfilled.
10) General description of the scope of work authorized under the organization’s terms of
approval and general description of the organization’s facilities and the organization
procedures and quality or inspection system, Names and duties of the responsible
personnel. Names and duties of the person or persons whose responsibilities are to ensure
that maintenance is carried out according to related manual.
11) Description of the procedures used to establish the competence of maintenance personnel,
the methods used for the completion and retention of the company maintenance records,
including procedures for retaining back-up records and the procedure for preparing the
maintenance release and the circumstances under which the release is to be signed.
12) Process for authorizing personnel to sign the maintenance release and the scope of their
authorization.
13) Description of any additional procedures for complying with the company maintenance
procedures and requirements, the procedures for complying with the service information
reporting requirements and the procedure for receiving, amending and distributing within
the maintenance organization, all necessary airworthiness data.
14) Refer to CASR 121.367 which requiring maintenance, preventive maintenance, and
alterations are to be performed in accordance with the certificate holder’s manual, all
contracted Approved Maintenance Organization (AMO) performing maintenance of Lion Air
Aircraft is required to follow Lion Air CMM training requirements – Reference CMM Chapter
12. The Training for contracted AMO Maintenance personnel can either be conducted by
Lion Air Trainer or by distributing the intended training material to the contracted AMO
Quality Assurance Department. Then it will be the AMO Quality Assurance Department
responsibility to conduct training to their maintenance personnel.
15) The Contracted Maintenance Organization has managers who, if applicable, are
acceptable to the relevant authorities and have the responsibility for the management and
supervision of maintenance organizations.
16) Have appropriate post holder with responsibilities for ensuring the maintenance
organization is in compliance with the requirements for an approved maintenance
organization as accepted by the authority.
17) The contracted Maintenance Organization has a training and qualification program for
auditors used in the QA program. AMO Auditor training qualifications described in more
details in CMM Chapter 12.3.3
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The Lion Air Maintenance and Engineering Department has contracts with BAT, GMF, Malindo
and FL Technics, as follows:
 Batam Aero Technic (BAT)
- 039/JT/DE/XI/2014 Amdt. IV
- 003/BAT/Agreement/JT/IV/2019
 Garuda Maintenance Facilities, Ref.:
- 485/JT-DE/PKS/III/2019
 Malindo Airways Sdn. Bhd.
- SGHA Annex B1.0, 1 March 2017
 PT. Avia Technics Dirgantara (FL Technics)
- MOU 10 Sept 2018
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ORGANIZATION
Communication System
2.4 Communication System
Lion Air has a communication system that enables and ensures an exchange of operationally
relevant information including maintenance deficiencies and other significant issue throughout
the management system and the areas where operations, maintenance, and activities are
conducted, including AMO/MRO; OEM’s / Manufactures; Vendors and Suppliers.
Methods of communication will vary according to the size and scope of the different departments,
e.g. meetings, forums, intranet, Inter Office Memo’s, email, ops bulletins, standing order, Short
Message Service (SMS), Safety Recommendation, etc.
An effective, uncomplicated and easy to use communication system shall exist within the
operational departments to enable and ensure an exchange of relevant information, throughout
all areas of the organization. The system shall include progress report management,
supervisory front line personnel coordination management.
The communication systems used in the organization are:
E-mail:
 Used for all communications from management to groups of people, to the complete
organization, or to individuals,
 Used for reporting of anything that might be required for ensuring safety, to another
individual or groups of persons,
 Used by the companies internal communication system to inform about any warning,
vacancy, coming up events, etc., that are important for all or the majority of the people
within the company,
 Used to report, on a daily basis, the aircraft Technical/operational status, punctuality;
Internet:
 Updated and approved Technical publications of Manufacturers, OEM.,
 Access to Manufacturers and Authorities web-sites,
 TRAX software access
Intranet:
 Updated and approved versions of procedure manuals are available online,
 On-line status of aircraft fleet is available to all departments, and secured for updating
 TRAX software access
Mobile Telephone:
 Used by all people for urgent or other needs. All people have access to telephony,
 Each operational manager is always accessible by mobile phone and can be contacted any
time for consultation and decision.
Meetings:
 Several meetings are used as a way of communicating information within the
organization.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 3
INSPECTION PROGRAM
INSPECTION PROGRAM
Inspection
3. INSPECTION PROGRAM
3.1 Inspection
3.1.1 General
 This chapter describes the basic inspection policies and procedures governing the
operations of Lion Air policies and procedures to suit airline’s organization and Indonesia
DGCA requirement ref. to CASR part 121.367.
 Lion Air authorized by its Operations Specification to operate airplanes under an Approved
Maintenance Program (MP). To ensure that airworthiness of an operated aircraft is properly
maintained, the individual Approved maintenance program (MP) shall be used and
implemented.
 Lion Air Maintenance & Engineering Quality Control Division is responsible for ensuring that
the aircrafts operated are complying with standard airworthiness, and fulfill Lion Air
requirements.
 The policies and procedures set forth in this chapter are intended to guide Quality Control
personnel in the proper fulfillment of their responsibilities.
3.1.2 Method of compliance
 All maintenance, preventive maintenance, alteration of the aircraft, engines, components

and appliances for continued airworthiness are carried out by a contracted and Approved
Maintenance Organization, that shall be performed in accordance with the method
techniques as prescribed in the current manufacturers Maintenance Manuals, Lion Air MP,
policy and procedure or other methods techniques, and practices acceptable to the DGCA.
 Subcontractor’s tools equipment and test apparatus necessary to assure completion of the
work in accordance with accepted industry practices shall be used. Where special
equipment or test apparatus is recommended by the manufacturer involved, that equipment
shall be used or apparatus or its equivalent if acceptable to the Director General must be
use.
 Each person performing maintenance, preventive maintenance and alteration shall do that
work in such manner and use material of such quality that the condition of the aircrafts,
engines, appliances work on shall be in conformity to Manufacturer approved definition and
approved maintenance procedures (Reference to Manufacturer IPC, AMM, and SRM).
3.1.3 Applicability
 The responsibilities for workmanship rests only with the Subcontractors maintenance
personnel who performed maintenance, preventive maintenance, repairs and alterations,
and the supervisor who assigned to direct and accepts the work. Subcontractor Quality
Assurance and Control Inspectors or his delegate will verify that the work done is
conforming to Lion Air prescribed standard or regulation. The Lion Air M&E Quality Control
Inspectors shall review and verify on the principle of random spot control checks the
workmanship, methods employed and materials used by Aircraft maintenance
subcontractors.
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Inspection
 Lion Air Maintenance and Engineering Department is organized with three sections with
qualified and experienced staffs in order to monitor the Continuous Airworthiness Tasks and
Maintenance management of his fleet. The three dedicated sections are working together:
Planning and Technical Services, Quality Control and Flight Maintenance Management. The
verification process continuously monitors the work performed by Subcontractor
maintenance personnel. Monitoring includes spot check statistical analysis Surveillance and
when appropriate, full acceptance inspection and sign off by designated or delegated
Inspectors.
 The full acceptance inspection procedure is applied to those areas where spot checks and
statistical processes are deemed ineffective to control the quality of work performed. In
addition, full acceptance inspection may be used when new airplanes, equipment machinery
or processes are introduced, and when inexperienced personnel are assigned to the task.
Full acceptance inspection may be replaced with spot checks/surveillance and statistical of
Quality Control processes when a satisfactory level of experience has been achieved.
3.1.4 Maintenance / Inspection System
 All work perform shall be done by Subcontractor qualified person and verified by Inspector
as necessary, use adequate of the standard and dedicated manufacturer tool & equipment,
facilities which are described in the Aircraft and Components Manufacturer Maintenance
Manual.
 Subcontractor’s maintenance personnel / inspection personnel are required to be thoroughly
familiar with all inspection methods, techniques, and equipment used in their area of
responsibility to determine the quality of airworthiness of the aircraft, engines, components
and appliances undergoing maintenance, preventive maintenance or alterations.
 Subcontractor’s supervisors, maintenance personnel and inspection personnel are required
to be thoroughly familiar with the requirements of this Manual, CASR part 21, 39, 43, 65, 91,
121, 145, Airworthiness Directives, Manufacturer Maintenance Manuals, Service Letters &
Bulletins, and Working Instructions.
3.1.5 Maintenance Process Control
All maintenance, preventive maintenance, alteration process activities shall be planned to

ensures that the instructions, documentation, material, facilities, tools and equipment necessary
to perform the task are available at the working area to meet the plan and to provide safe and
environmentally friendly working environment for all staff.
The PTS Division will be schedule application in due time of all Lion Air approved maintenance
program (MP) tasks. This includes management of Maintenance scheduling on short term and
long term maintenance planning, components control and life time limitations, scheduling, AD
planning.
Lion Air M&E Department shall monitor and control the all maintenance tasks compliance to
approved maintenance program (MP) requirements.
According contract in reference with Maintenance Provider:

- The appropriately Maintenance Programs shall be translated into task card’s, detail
reference of Maintenance Manual, material, tools and equipment shall be included in the
task card.
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INSPECTION PROGRAM
Inspection
- Airworthiness Directive and the selected Service Bulletin shall be translated into working
instruction then into task card or other Company document by responsible of subcontractors
engineering. During work process, at any step of maintenance work, inspection, test, and
relevant details shall be recorded on the task card’s or accompanying documentation. Final
inspection shall include verification that all required step of work, including inspection,
testing and recording of related data, have been performed.
In developing task should be standardized to the appropriate guidance format in regard of layout
of maintenance item to fulfill human factor principles such as; clear and concise instruction for
the mechanic/inspector as to where to sign, certify, initial, date the task; all reference document
to accomplish task shall be included on the task card.
Lion Air Maintenance & Engineering, PTS Section, to perform each work package for Scheduled
Maintenance Program compliance before WO transmission for implementation to aircrafts thru
AMO subcontractors.
a. Process Control Instruction

Under AMO Subcontractor responsibilities and AMOQSM approved procedures; a detailed
process instructions shall be provided, which include specific approved maintenance data
sufficient for the planned work or which make reference to all necessary details in the
Manufacturer Maintenance Manuals or other approved data. Those instructions provide for
correct sequencing of the work and define of maintenance, which enable control and
monitoring by qualified personnel.
There are provisions in the process control system:
1. Introduction of urgent such as Airworthiness Directive compliance.
2. Controlling of new/revised Maintenance Program.
b. Unscheduled Maintenance
When some additional maintenance process is required as follow on from planned
maintenance, for example further disassembly and rectification, subcontracted AMO
procedures ensure that this work is carried out in accordance with approved maintenance
data with appropriate step, recorded and certified in the Aircraft Flight and Maintenance
Log book.
c. Personnel Safety & Health

The safe and friendly working environments for all personnel shall be provided.
Subcontractors Quality Assurance Department is responsible for ensuring on going
compliance with all relevant industry, environmental and occupational health and safety
requirements.
Under Indonesian regulation, Lion Air M&E and Subcontractors personnel holder of an
individual authorization shall have periodical medical examination not exceeding 24
(twenty four) calendar months to get medical fitness statement or fit and proper statement
signed by general physician. The holder of a license or authorization certificate shall not
exercise the privileges of their privileges if they know or suspect that their physical or
mental condition is unfit.
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d. Special Processes
Subcontractors perform a special process that cannot be fully verified by simple inspection
and testing. Examples are welding, heat treatment, adhesive bonding, metal finishing and
non-destructive testing. Where that process is dependent by a special skill of the
Subcontractor such as non-destructive test and hand welding or brazing, performance of
these tasks shall be limited to appropriated qualified and authorized personnel.
This policy is designed to prevent release of airplane, engines, appliance or components on

which the scheduled work package is not completed or fully performed.
All work packages scheduled to be accomplished on airplanes, engines, components or

appliance will be accompanied by a tally sheet or control sheet which is describing the content
of the work package under subcontractor approved internal procedure (AMOQSM).
WO prepares subcontractor AMO and approved Lion Air for A/C and major components (Ref
contracts).
At the check package is completed, the authorized Inspector who will release the airplanes,
shall cross check the content of the work package against the tally sheet or control sheet to
ensure that all items in the package are either completed or properly deferred per Lion Air’s
unscheduled maintenance program. The Maintenance Release for the airplane, engines
appliances or components may only be executed after the “completion of work/check” is
accomplished.
The person approving or disapproving for return to service an aircraft, airframe, aircraft engine,
appliance, or component part after any inspection performed in accordance with CASR part 91,
shall make an entry in the maintenance record of that equipment containing the following
information:
 The type of inspection and a brief description of the extend of the inspection;
 The date of the inspection and aircraft total time in service;
 The name, the signature, the license number, and kind of license held by the person
approving or disapproving for return to service the aircraft, airframe, aircraft engine,
appliance, component part, or portion thereof.
 Except for progressive inspection if the aircraft is found to be airworthy and approved for
to service, the following or a similarly worded statement, “I certify that this aircraft has been
inspected in accordance with (insert type) inspection and was determined to be in airworthy
condition.”
a. Final Inspection
Aircraft shall have received final inspection prior to issuing Maintenance Release. After
determining satisfactory completion, the authorization holder (AMO subcontractor
Authorized personnel) shall certify with respect to the work performed.
b. Special Condition
During aircraft operations, an aircraft may be released by Subcontractor to return to service
with a deferred maintenance item(s) (DMI’s) provided the aircraft applicable airworthiness
and operational safety limitation is not exceeded.
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Inspection
The engineer in charge or authorized person concerned shall positively identify all DMI’s
and ensure such DMI’s are recorded in the DMI’s List for ease of review and control. Any
rework to accomplish the deferred maintenance task shall be followed by updating of
DMI’s record and put into AFML book
When the aircraft is on the ground without performing any maintenance, the procedure
and instruction of long time parking inspection (prolong inspection) shall be followed, and
the flight crew may perform ground acceptance check prior the authorization holder to
release the aircraft for returned to service
c. Airworthiness Release For Aircraft Return To Service

1. The Aircraft shall be release to service after following maintenance, by a person
specifically authorized or endorsed by Lion Air M&E Quality Control authorized
representative.
2. No aircraft shall be release for Maintenance Release until:
 Inspection to examine the maintenance was properly performed,
 All defect affecting airworthiness have been rectified,
 No any Airworthiness Directives exceeding its limitation,
 No known condition exists which would make the aircraft un-airworthy.
 As far as the work performed is concerned, the airplane is in a condition for safe
operation.
 The operational and emergency equipment is carried on board the aircraft and is
functional.
d. Differed defects out of Work Packages /Short Term Escalation

Lion Air M&E is monitoring all differed defects out of Scheduled inspections and notified
by Subcontractors under a detailed procedure detailed in Chapter 8 of this CMM ”Short
Term Escalation”.
3.1.7 Continuity Inspection Responsibility
a. This policy assures proper continuity of inspection oversight of projects, which may span
over more than 1 (one) work shift. AMO Subcontractors system control is under Sub
contractor responsibilities and required to institute procedures to ensure that maintenance
and inspection tasks that are left open as a result of work interruptions are properly
completed before airplanes, engines, components or appliances is released to service.
b. Through continues Inspector Daily roster maintained by the AMO Quality Control System,
the Quality Control Inspectors assignment assures duties and responsibilities of Quality
Control requirement is fulfilled.
c. To assure proper turnover of work from shift to shift, each work area, which operates
more than 1 (one) shift per day in the production (hangars, work shop, line stations) shall
use a “Turnover Log” to describe the shift’s activities and to record outstanding Items of
work, which are being turned over to the incoming shift. This procedure is outlined in the
AMO approved procedures and directly monitored by AMO Management and inspected
by AMO Quality control.
d. The work order and Tally sheet shall be used as status report of each concerned person
informing to the next shift of the status of inspection, maintenance, preventive
maintenance and alteration completed during crew shift briefing.
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e. AMO personnel shall note in detail the status of all pending Items that are being turned
over to the next shift. Details provided may include.
f. Current conditions including open last steps of work or processes.
g. Factors, which may affect airworthiness, timely completion of work, schedule reliability
and personnel safety.
3.1.8 Inspection and Test
Sub-contracted AMO Quality Assurance and Quality Control shall ensure that all inspection
and functional test activities performed by own maintenance department or contracted
maintenance is carried out in accordance with the Manufacturer Maintenance Manual,
Maintenance Program (MP) and CASR requirements. Provision is included for the recording
results of inspections that were carried out by a qualified accountable person.
Lion Air Maintenance & Engineering has contracted 145 AMO to perform all inspections and
check for Maintenance procedure implementation and proper recording.
a. Preliminary Inspection
Under Subcontractors responsibility and internal AMOQSM process:

All aircraft undergoing maintenance shall have a preliminary inspection consist of
physical inspection including functional test as appropriate to determine the state of
preservation and to note if any obvious defects. The results shall be recorded on the
AFML.
The preliminary inspection process which will determine the work plan for the aircraft
based on the maintenance program requirements, modification, special inspections and
physical condition.
Before working on any airframe, engine or part thereof that has been involved in an
accident, through inspection for hidden damage, involved the area next to the obviously
damaged parts and the results shall be documented as above.
b. Inspection and Test Status
Under Subcontractors responsibility and internal AMOQSM process:

The inspection, functional test status shall be identified by using the AMO authorized
staff stamps in the Job Card. This identification shall indicate conformance or non-
conformance of aircrafts, engines and it components with reference to inspection and
functional test. Inspection and functional test status shall be recorded and filed to
ensure that only aircraft that has been maintained and inspected is ready for issuing
maintenance release.
c. Job Card/Work Card Certification
Lion Air M&E request for AMO subcontractors to monitor closely the Job Cards
discrepancies recording:
In order to clear and to assure traceability of the discrepancies, do not leave the
discrepancy column blank. Write the finding items in the column of discrepancies or
NIL since no finding found when an inspection has been made and stamp the column.
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Required Inspection Items
3.2 Required Inspection Items

3.2.1 General
This chapter provides guidelines for the preparation of a Required Inspection Items (RII)
program that meets the requirements of CASR part 121.371. The chapter describes the
development and implementation of the program of Lion Air.
Required Inspection Items (RII) is defined as that maintenance and alteration items that, if
not performed properly, or improper parts or materials are used, could result in failure,
malfunction or defect endangering the safe operation of the aircraft. This chapter contains a
list of typical Required Inspection Items and the methods, procedures, limits and standards
necessary to comply with such inspections.
The basic inspection policies define in the approved maintenance program (MP) of each
aircraft type is clearly identifying the RII (Required Inspection Items). Only additional items
of policy and procedure are addressed in this chapter.
3.2.2 Procedure
Lion Air Quality Control Division shall maintain, or shall determine that each person, with
whom it arranges to perform its required inspections, maintains a current listing of persons
who have been trained, qualified, and authorized to conduct required inspections. The
persons must be identified by name, occupational title, and the inspections that they are
authorized to perform. The certificate holder (or person with whom it arranges to perform its
required inspection) shall give written information to each person so authorized describing
the extent of his responsibilities, authorities, and inspectional limitations. The list shall be
made available for inspection by the Director upon request.
3.2.3 Responsibility
a. Lion Air Quality Control is responsible for the administration and control of the
Required Inspections staff authorizations for delegated AMO staff and Lion Air M&E
QC staff.
Delegate Lion air Quality control will “spot control”, during aircraft RII, the AMO
processes and the AMO staff authorized for RII inspections (Critical tasks).
b. Approved Maintenance Organisation sub-contracted by Lion Air M&E are responsible

for planning and execution of the inspections with a dedicated “RII/Critical inspection
procedures”. Each person performing the required inspection on any aircraft, engine
or component thereof, shall be under an approved AMO organisation and a Lion Air
Quality Control Division.
c. Especially for non-commercial flights at line station where the appropriate authorized
inspection personnel does not exist, an authorized maintenance personnel may
perform the required inspection item after received approval from Quality Control
office. In such cases, entry will be made in the AFML book to the effect that an
inspection item was bought buy back by an authorization holder.
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3.2.4 Methods of Performing RII

a. The Authorized inspectors shall consult to applicable manufacturer publications/manual,
engineering order or other DGCA approved data that used in the course of maintenance,
to assure them and determine that all work accomplished on RII are accepted or rejected.
b. Unless more specific inspection instructions are contained within the applicable manual,
the inspector shall perform a visual inspection of each installation for security, safety,
standard practice and workmanship.
c. Repairs and alterations shall be inspected for proper material, fasteners, workmanship,
and conformity with engineering publications. Fuel, oil, hydraulic, and pneumatic systems
disturbed must be pressure checked. Authorized Inspector must witness the functional
checks of all system installation on RII according AMO dedicated procedures for critical
tasks by Authorised personnel’s.
3.2.5 Persons Authorized to Perform RII

a. Any person who is authorized to perform Required Inspections shall be appropriately
aircraft maintenance engineer license, properly trained, qualified, and authorized to do
so.
b. AMO subcontracted and Lion Air Quality Control shall maintain a current listing of
qualified inspectors who are authorized to perform Required Inspections. The list will
include inspector’s name, occupational title, and type of aircraft/engine that the Inspector
is authorized on, and any inspection limitations imposed. The list shall be made available
for inspection by the DGCA/Auditor upon request.
c. Lion Air recognizes that delegated Inspectors employed by AMO subcontractors and/or
Principal Authorized Agencies are qualified to perform Required Inspections on its aircraft
according to its ratings requirements as stated in this manual, in this case the Quality
Assurance function of contracted Maintenance shall submitted their candidate RII
personnel to Lion Air Quality for evaluation to issuing the RII Authorization
d. The total list of personnel’s authorizations granted for RII inspections is inserted in this
CMM on Appendix 20 (attached to the form LA-TF-01-38). This list will be controlled and
updated by Quality Control Personal Certification every three months or there is a change
under the responsibility of the Quality Control General Manager.
3.2.6 Buy Back Inspection

In case at line station where the appropriate authorized inspection personnel do not exist, an
authorized maintenance personnel may perform the required inspection item after received
approval from Quality Control office. In such cases, entry will be made in the AFML book to
the effect that an inspection item was bought back / buy back by an authorization holder. And
Aircraft can be release for Non Commercial Flight only.
Process or flow activity as describe in other manual, ref. QCPM Chap. 6.2
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3.2.7 RII Handling Procedure
Subcontracted AMO/MRO selected will introduce in their own procedures the following
practical points from CMM Chap. 3.2.7 to 3.2.12, to achieve the RII per Lion Air M&E
delegation.
a. General
During review of Aircraft Flight and Maintenance Log write-ups, task cards and non-routine
write-ups prior to line or hangar (if applicable) maintenance, each write-up or task identified
as a Required Inspection Items will be prominently marked with the letters “RII“. By
Inspector, the person in charge of the airplane will continue to monitor maintenance
activities to determine if additional work generated is a Required Inspection Item, so those
items will be identified and marked with the letters”RII“.
The person authorized to sign the Maintenance Release for the airplane will review all
paper work and determine that each item identified as an “RII” has been completed and
accepted by an RII authorized Inspector prior to release of the airplane.
b. Sign off Signatures and Inspection Stamps
1. CASR 121.369 provides the requirements for preservation and retrieval of information
pertaining to sign off signatures of personnel approving work.
2. Each Inspector approving work, will sign off using his or her legal signature, initials
and inspection stamp. The Quality Control Office will maintain this list, and new list will
be generated on an annual basis
3. Lion Air Quality Control General Manager in the form, which will include the
employee’s legal signature, initials and employee number, will maintain a RII designee
file.
4. Inspection personnel when they initiate and buy-off routine and/or non routine
discrepancies, time items, RII, or any other function requiring inspection department
sign off will use inspection stamp.
a. The Inspectors stamp will have the designation and sequential numbers issued and
controlled by the Lion Air M&E Quality Control.
b. When an employee decided to quit or retired from the AMO/MRO Company,
inspection stamp will be surrendered by AMO Quality Assurance Manager for
disposition to return to Lion Air M&E Quality Control.
3.2.8 Standards and Limit of RII
Unless more specific inspection instructions are contained within the applicable manual, the
Inspector will do a visual inspection of each installation for security, safety and workmanship
according to standard practice ATA chapter 20 and 71.
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3.2.9 Prohibition of Inspection of Own Work
No person, who performed any maintenance, preventive maintenance, repair or alteration

work identified as an RII may perform the required inspection of that work.
The Inspector delegated RII who is performing required inspection is not permitted to
inspect his own work.
3.2.10 Completion of Required Inspection
The aircraft being maintenance such as preventive maintenance, repair or alteration

should not be release for return to service until all Required Inspection Items has been
performed completely. AMO person authorized to release for return to service is
responsible to assure that all RII are performs properly by authorized AMO personnel.
3.2.11 Countermand of Inspector Decisions
This policy is designed to prevent inspection decisions from being overridden by persons
other than subcontracted AMO Quality Assurance Manager or Lion Air Quality Control
General Manager or a person at the level of administrative control that has overall
responsibility for the management of both inspection and production function. The
following policies are established to meet the regulations.
a. An Inspector’s decision regarding an inspection item can only overridden by Lion Air
Quality Control Manager, in such cases; the overriding Inspector decision will properly
record his decision on the paperwork.
b. When an inspector decision is properly overridden and documented, the person
countermanded the decision will assume overall responsibility for the decision.
3.2.12 Required Inspection Items Listing
In determining the work items that are to be categorized as Required Inspection Items,
those items whose failure, malfunction or defect could endanger the safe operation of the
airplane must be considered. Such items may include:
a. Installation, rigging and adjustments of flight controls;
b. Installation and repair of major structural components;
c. Installation and rigging of significant components such as engine;
d. RII listing shall be determined on Maintenance Program (MP) No:
 Manual No. LA-DE-01-03: B737-800/900ER MP
 Manual No. LA-DE-01-05: A 330 MP
 Manual No. LA-DE-01-06: B737 MAX8 MP
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List of RII:
ATA SUBJECT
21 Air Conditioning:
Pressurization System Test
24 Electrical Power:
Wiring repair after extensive damage
25 Equipment/ Furnishings:
Escape slide removal (specifically for A330) and Installation, and Test.
27 Flight Controls:
All primary and secondary flight control surface and tab installation, Control system rigging,
Power control unit installation, balance panel installation, including leak test
 Primary Flight Control Surface:
- Aileron including installation and rigging
- Rudder including installation and rigging
- Elevator including installation and rigging
 Secondary Flight Control Surface:
- Trailing Edge Flap Control Surface installation and rigging
- Leading Edge Flap Control Surface installation and rigging
 Flight Control Component installation including rigging or test:
- Power Control Unit installation and test
- Balance Panel installation
- Horizontal Stabilizer Jack Screw or Gearbox installation
- Spoiler Mixer installation
- Training Edge Flap Jackscrew or gearbox installation
- Leading Edge Flap Jackscrew or gearbox installation
32 Landing Gear:
 Main/Nose Landing Gear Installation and Emergency Extension System, including test.
 Landing Gear components:
- Extension/Retraction Actuator installation
- Sequence/Selector Valve installation
- Lock Actuator/Bungee installation
- Landing Gear Control System rigging
- Up-Lock/Down-Lock Assy. Installation
- Emergency Extension System
34 Navigation:
Pitot Tube Installation and test
49 Auxiliary Power Unit:
Installation of complete APU
51 Structure General:
thru Major Repair, Alteration, Aircraft Primary Structure, Principle Structure Element, Doors
57 installation
71 Power Plant:
thru  Installation of Complete each Engine
80  Component Installation: Fuel Control Unit, Engine Driven Fuel Pump , FADEC, EEC, Exciter
of Ignition, Fuel Fire Shut off valve, Gearbox Manual Driven After Borescope.
 VSV and VBV Actuator adjustment
 Engine Part installation:
- Fan Blade installation,
- First Stage Disk installation,
- Second Stage Disk Installation,
- Accessory Drive Gearbox installation
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RII Personnel Qualification
3.3 RII Personnel Qualification
a. The minimum qualifications for Lion Air Maintenance & Engineering Delegate QC Inspectors
are:
 Valid AMEL in the area of their responsibility.
 Two years holding aircraft maintenance engineer license according to the current aircraft
type, except for a new type aircraft in Lion Air as special condition, approved by QCGM.
 Five years experience on aircraft maintenance activity.
b. Aircraft Inspector are typically recruited from a pool of qualified, highly skilled, licensed
engineers; only the most highly skilled and qualified personnel are recruited for Inspector
positions.
c. Recruits who will assume Inspector position are specifically trained and technically qualified
for their assigned areas of responsibility. The training provided may include initial and
recurrent training on airplane, systems, special procedure, etc.
d. Part of the qualification processes, recruits shall complete a basic inspection training prior to
assignment as Inspectors.
e. The course is given to all qualification Inspectors, Quality Auditors, Delegated Inspectors and
Supervisory Personnel.
The course covers the following topics:
 Responsibilities of an Inspector
 Regulatory auditing technique
 Inspection procedures and techniques
 Corrosion and detection
 NDI
 Calibration techniques
 Lion Air M&E Company policies and procedures, including the Maintenance Program
(MP), the Required Inspection Items (RII) and the inspection program, Indonesian
DGCA regulations, Airworthiness Directives, Advisory Circulars.
Note:
Inspectors should be familiar with CASR parts 21, 25, 33, 39, 43, 45, 65, 91, 145 and
121 as applicable.
f. Aircraft Inspector including delegated Inspectors is required to maintain proficiency in:
 Inspection methods, techniques and equipment used in their area of responsibilities,
 Current specifications involving inspection tolerances, limits and procedures as set forth
by the manufacturer of products subjected to inspection,
 Proper use of various types of inspection aids needed during inspection of articles in
their areas of responsibility,
 The methods and procedures for determining the quality of airworthiness of articles
undergoing maintenance, repair or alterations.
 Current requirements of the Lion Air policy and procedures are Indonesian DGCA rules,
Advisory Circulars, Airworthiness Directives, Manufacturer Technical Manuals, Service
Letters and Bulletins, etc.
3.3.1 Delegated Inspection Authority
a. Lion Air Quality Control General Manager may delegate inspection authority to qualified
Subcontracted Approved Maintenance Organization inspectors.
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RII Personnel Qualification
b. This delegation is strictly organized between Lion Air M&E and 145 sub-contracted AMO
with:
 Written contract detailing commitments and responsibilities between parties,

 Lion Air Quality Control program that will integrate RII process and Staff authorization
also controlled thru the QA audit plan,
 Lion Air M&E Quality Control Division granting and controlling individual authorizations
delivered for RII to subcontractors staff including Recurrent Training. Each individual
AMO Staff authorization is issued with a clear scope of work approval and a validity
date limitation.
c. Delegated Inspectors are responsible to Lion Air Assistant Manager of Quality Control
when performing inspections and certifying products or processes. They are specifically
required to adhere to the rules of inspection identified in the “Basic Inspection Policy”
paragraph, below. The delegation of inspection authority will only be granted for a specific
area of responsibility according individual authorized scope of work.
3.3.2 Inspection Personnel Roster
a. Indonesian DGCA requires 121.371 the operators to maintain a current listing of

personnel qualified to perform Inspection. The listing must include training, qualification,
and authorization to conduct required inspections. The persons must be identified by
name, occupational title, and the inspections that they are authorized to perform.
b. Lion Air Quality Control General Manager is responsible for maintaining records of all
designated and delegated personnel, as well as for Subcontractors’ inspection personnel.
c. The list of all Lion Air Quality Control Inspectors and Subcontractors per delegation and
per aircraft types are listed on this CMM Appendix on Chapter 20.
3.3.3 Duty Time Limitations

Refer to CASR 121.377, the maintenance personnel who’s perform and approved
maintenance, preventive maintenance and alteration shall relieve from duty for period of at
least 24 (twenty four) consecutive hours during any seven consecutive days (one calendar
week), or the equivalent thereof within any one calendar month. Supervisor of each relevant
Division that involve in maintenance shall establish personnel roster to control the duty period
for each individual not to exceed the limitation of human performance in each maintenance
work area.
Lion Air Quality Assurance Directorate will audit Lion Air M&E Quality Control Inspectors
roster and each subcontracted AMO performing RII for the effectiveness of sub-contracted
AMO procedures for authorized staff per delegation associated with CASR 121 requirements
and more specifically Duty Time limitation against CASR 121.377.
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Inspection Stamp
3.4 Inspection Stamp

3.4.1 General
Lion Air is subcontracting his maintenance tasks execution to approved subcontracted AMO
according the detailed contract in reference.
Each sub-contracted AMO get a procedure for detailing the Inspection Stamp delivery,
utilization and return.
For the Stamp utilization the following general principles are implemented with AMO main
Subcontractor:
a. The basic inspection system requires AMO engineers to sign their name for work
performed prior to submitting the item to AMO Inspectors for final acceptance. AMO
Inspectors will indicate their acceptance of work performed with the application of the
inspector’s acceptance stamp next to the Item on work forms.
b. Numbered inspection stamps will be used by all Authorized Inspectors to approve and
certify products and/or processes.
c. Lion Air Quality Control Inspector Division is responsible for the issuance and control of
inspection stamp. Each Inspector is responsible for the safe keeping and proper use of
the stamp issued to him.
d. Lion Air Quality Control Inspector Division will maintain a current record of stamps
issued to designated and delegated inspectors. The record will reflect stamp numbers,
area of delegation, issue dates and employee identifications including sample
signatures. Un-issued stamps will be secured in a safe place. Damage stamps will be
secured in a safe place. Damaged stamps will be promptly destroyed.
Lion Air is subcontracting is maintenance tasks to approved AMO.
Each AMO will submit Authorized Staff to Lion Air Quality Control with all personnel records
required to demonstrate experience, training and qualification.
AMO will remain responsible for his own approved organization and his own staff for the
perfect compliance with all applicable requirements (CASR 145 & 43) and Contract agreed
in reference between the parties.
Material Inspections are the responsibility of AMO Quality Control Division. The material
inspectors are responsible for receiving inspections, oversight of quarantine areas, shelf life
control and periodic reviews of material storage.
All airplane components, appliances, and materials received by AMO from outside sources
are subjected to receiving inspection and AMO Quality Control certification before they are
routed to storage or used by Maintenance and Workshop Department.
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Material Inspections
3.5 Material Inspections

3.5.1 General
Aircraft components received must comply with CASR Part 21.325. (a) (2) requirements, and
accompany with an Airworthiness Approval Tag DGCA Form DGCA 21-18 or other form
issued by foreign aviation authority (FAA Form 8130 - 3, EASA Form One etc.). In addition
part class I shall be accompanied by Airworthiness Export Certificate.
Material Inspections are the responsibility of AMO Quality Control. The Material Inspectors are
responsible for receiving inspections, oversight of quarantine areas, shelf life control and
periodic reviews of material storage.
Lion Air is subcontracting all material receipt inspections to 145 AMO as subcontractors.
Each AMO approved according CASR 145 & 43 gets his own material and tooling reception
procedures and 121 Company will accept those AMO procedures.
All incoming components, parts, appliances, materials, equipment and other products procured
for use by Company Aircraft are subject to inspection by Quality Control. The inspection and
document review is ensure the conformance of the specification and identity of the Part Number,
Marking, Purchase Order, Quantity, Quality, Dimensions, State of Preservation and detect any
shipping damage or deterioration or other applicable airworthiness requirements and Quality
Inspector certification before they are routed to storage or used by Maintenance and Workshop
Department.
Any materials that fail to meet those applicable specifications will be reported the discrepancies.
To preclude those parts from being used, finding material shall be red tagged with Finding
Label, held in Secure Quarantine Store until the proper documentation is obtained, or return to
vendor, or any other decision as appropriate. Any suspected unapproved parts found then it
must be reported to the DGCA.
Exception for the material supported by MRO (Maintenance subcontract/non vendor), Lion Air
accept with the material inspection procedure by them.
Refer to Lion Air ACL Part B-50, to support the operation of the whole Lion Air Fleets, The
approved maintenance organization as primary contracted has the responsibility to provide all
the necessary support for the operation of Lion Air Fleets, including competent personnel,
equipment, spare parts and supplies; therefore material inspection procedure used to the
incoming Material/parts inspection must be contains requirement at least as stated in the Lion
Air Material Inspection Procedure.
3.5.2 Receiving Inspections
The approved maintenance organization as primary contracted has the responsibility to provide
all the necessary support for the operation of Lion Air Fleet, including competent personnel,
incoming Material/parts inspection must be contains requirement at least as stated in the
applicable CASR regulation (145, 43 & 21) and the contract in reference.
Lion Air Quality Assurance Directorate will audit regularly AMO contracted to monitor CASR
regulation compliance and the contract implementation and performance in respect of Material
control, reception and Storage conditions.
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1. Part Identification
a. Incoming routable (used, repaired, inspected, life limited components) which acceptable
to Lion Air are identified as follows :
 Rotable Control Tag has been signed and stamped by an authorized material
inspector.
 Authority Airworthiness Approval tag used by an approved maintenance organization
to certify units as airworthy.
 Shipping ticket, invoice or other shipping document, which provides evidence that the
component was rebuilt by a manufacturer (holding a production certificate) in
accordance with production specifications.
b. Newly Manufactured Units
 With a TSO (Technical Standard Order) number, this certifies that the part was
manufactured to DGCA part 21 requirements.
 With a PMA (Parts Manufacturer Approval) symbol, together with the manufacturer’s
name, trademark or symbol, part number, and the make and model of the type
certificate of PMA authority is issued under CASR part 21 regulations.
c. With a shipping ticket, Invoice or other shipping document which provides evidence that
a manufacturer holding a Production Certificate under CASR part 21 to produce the unit.
2. Preliminary reviewed by Logistics/Authorized Material Inspector:

a. Material Inspector will perform a preliminary review when receiving parts and material to
ensure that no obvious damage has occurred during shipping and the accompanying
paperwork applies to the part or material being inspected.
b. Material Inspector will prepare a new Serviceable tag for routable components by
transferring pertinent data from accompanying paperwork.
3. The Material Inspector will perform the following :

a. Inspect the parts and material for condition, obvious damage, corrosion, deterioration
and other defects. The inspection shall be of sufficient depth to determine the condition
of the item, and assure its conformance to type design. To determine and ensure
conformance to the type design, current manufacture technical data including
airworthiness directives and life limits applicable to the part shall be consulted.
b. Ensure that all received parts and material conform to Lion Air Repair Orders, Purchase
Orders, and any Lion Air special requirements.
c. Ensure that routable components meet the criteria for units acceptable to Lion Air that
all paperwork is correct and that routable components data plates (if applicable) comply
with the paperwork. Components received from sources other than DGCA approved
production or repair agencies shall be subjected to full functional testing before they
released.
d. Conform that the vendors and suppliers are on the Quality Assurance approved
supplier/vendor list.
e. Ensure that raw material is properly color coded with clearly visible markings, or that the
material is properly identified to reflect the specifications of the material certification
document.
f. Examine the packaging of consumable material to the extent satisfactory to him, without
necessarily breaking barriers or seals for inspection.
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g. Ensure that items with shelf life expiration dates have adequate life remaining at the
time of requirements.
h. After completion of inspection of routable components, the Material Inspector will sign
the Serviceable Tag of units, which meet all of the above requirements.
4. Any parts and material which does not meet the above requirements will be treated as
follows :
a. All rejected parts and material will be held in quarantine area until its disposition is
resolved.
b. The Material Inspector may consult with Planning & Technical Services Division, other
Quality Assurance personnel, and shop personnel, before deciding on a specific
course of disposal action.
c. Components, which can be re-certified in-house, may be routed to the appropriate
shop (if applicable) or maintenance unit for testing and certification.
d. Components, which cannot be re-certified in-house, may be routed to the appropriate
repair agency or vendor.
e. New parts, appliances, components and material may be returned to the vendor for
replacement.
5. Functional Testing of Received Components.

a. The Material Inspector may request functional testing of any unit overhauled or
repaired by any agency, if any unit which exhibit signs of shipping damage, corrosion,
deterioration and other suspect conditions.
b. For units, which require functional testing as part of the receiving inspection process,
the test shall be performed in accordance with the instruction contained in the
manufacturer’s publications. However, if such publications are not available, functional
check requirement will be developed by Planning & Technical Services Division and
approved by the Quality Assurance Manager. The requirements will be prepared in the
form of a process sheet, which permits sign-offs, and record of measured unit
performance. If suitable test facilities are not available, components may be tested in
the airplane. In any case, functional checks must be monitored and recorded by the
Quality Control inspector.
3.5.3 Administration and Control of Quarantine areas
The approved maintenance organization as primary contracted has the responsibility to provide
all the necessary support for the operations of Lion Air Fleet, including competent personnel,
incoming Material/parts inspection must comply with requirement as stated in the CASR
regulation (145, 43 & 21) and the contract in reference.
regulation compliance and the contract affectivity and performance in respect of Material
control, reception and Storage conditions.
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1. Material Inspection Personnel are responsible for maintaining oversight over the operation
of the following quarantine areas maintained by the material and storage section.
a. Unidentified material awaiting identification;
b. Unserviceable material awaiting for repaired;
c. Unacceptable material awaiting disposal instructions;
d. Units under the SAVE (Serviceability Acceptance Via Evaluation) program.
2. Unserviceable material waiting for repaired

a. The purpose of this quarantine area is to temporarily store items which waiting for
repaired to repair shop.
b. Logistic section personnel shall search available paperwork and documentation to
decide what jobs should be done for those components.
3. The Unidentified Material Quarantine

The purpose of this quarantine area is to temporarily store items which lack identification,
including shipments without shipping documents, units with missing tags, and unidentified
hardware.
Material Inspection personnel will assure that quarantined material remains in quarantine or
is disposed unless it can be properly identified and processed.
Logistic section personnel shall search available paperwork and documentation, and
consult with Planning & Technical Services, shop (if applicable), maintenance and Quality
Assurance personnel in order to identify quarantined material. Any material, which cannot
be positively identified, shall be routinely disposed of (surplus or scrap).
4. The Unacceptable Material Quarantine

The purpose of this quarantine area is to temporarily store items, which did not pass the
receiving inspection process. Quarantined material typically includes damaged shipments
and products, which do not conform to purchase orders.
Material inspection personnel will assure that quarantined material remains in quarantine
until disposal instructions are received from the supplier or vendor. Certain unacceptable
product and units may be subjected to functional or qualification testing as a condition for
acceptance.
5. Serviceability Acceptance Via Evaluation (SAVE) Program Quarantine

The Serviceability Acceptance Via Evaluation (SAVE) Program permits the direct return to
stock of repairable or routable components, which were removed from an airplane and
were subsequently proved serviceable.
6. In principle, the SAVE Program operates as follows;

a. A discrepancy is noted on an airplane, and maintenance replaces a component for
trouble shooting purposes.
b. If the removed unit is not obviously damaged and its serviceability is questionable, it is
held in quarantine for a period of 72 (seventy two) hours, during such period the unit is
presumed unserviceable and processed with applicable procedure.
c. If the original discrepancy, which resulted in the unit change, after replacement does not
recur on the Airplane within 72 (seventy two) hours, then the removed unit is presumed
unserviceable and processed accordingly.
d. If the original discrepancy recurs on the Airplane within 72 (seventy two) hours, then the
removed unit is presumed serviceable, re-tagged accordingly and returned to stock.
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e. Logistics section will provide appropriate quarantine facilities at home base and
selected line stations for the temporary storage of units removed for SAVE evaluation.
The quarantines will be subjected to AMO Quality Assurance oversight.
f. If the unit has a life limit, Inspector must state the remaining life limit and cross
checked with Planning & Technical Services Division.
The SAVE Program is the responsibility of the Planning & Technical Service of
Subcontracted Maintenance Organization for tracking SAVE units that are in quarantine,
tracing discrepancies on the Airplane and declaring serviceability status of units in
quarantine.
3.5.4 Material Storage and Handling
All material storage and handling are subcontracted to an approved AMO under CASR 145.
Primary Subcontractor is BAT and gets the full responsibility for material storage and handling
according his internal procedures.
regulation improvements and the contract affectivity and performance in respect of Material
control, reception, handling and storage conditions.
Material Storage and handling is the primary responsibility of the Logistics section. The
AMO/MRO Quality will exercise oversight over these functions to assure proper handling and
storage. The stored items require supervise and periodic inspections by Quality Inspector
assigned to the material storage section.
All routable components stored in Lion Air warehouses shall have serviceable tags firmly affixed
to them. Any component with a missing or mutilated tag shall be assumed unserviceable and be
immediately routed to the appropriate shop for re-certification.
Components in storage shall be preserved in accordance with manufacturer’s recommendations

or other acceptable industry standard. Some components need to be stored in suitable
containers, sealed in plastic bags and openings capped, in order to promote protection against
humidity, extreme temperature, dust, rough handling and other damage.
All Components in storage shall be preserved in accordance with manufacturer’s

recommendations or other acceptable industry standard including requirement for an Electronic
Sensitive Devices (ESD). Some components need to be stored and shipped in suitable
containers, sealed in plastic bags and openings capped, in order to promote protection against
humidity, extreme temperature, dust, rough handling and other damage.
Storage facility should have ESDs system, such as shop floor grids are grounded, Ensures all
ESDs are only handled using approved “earthing” (grounding) wrist straps and conductive desk
mats, Devices are contained in ESD-approved conductive packaging sealed with conductive
tape, ESDs are not to be stored on shelving covered with carpet, foam, vinyl or any other
material that can store or produce an electrical charge, Appropriate warning and caution signs
and decals are placed in areas where ESDs are handled, Wrist straps and earthing mats are
tested to ensure conductivity at regular intervals or prior to use, and such test results are
recorded.
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All adhesives, sealants, primers, finishing and other materials, which have limited shelf life, shall be
disposed of when the shelf life expires.
The store personnel must have appropriate training Material Handling ref CMM Chap. 12.3, and is
expected to be able to understand about:
a. Have general overview of material management and organization function.

b. Able to perform material/part/components receiving inspection based on applicable procedure
manual.
c. Understand aviation store (warehousing) requirements.
d. Have knowledge on handling of Electrostatic Sensitive Devices (ESDS).
e. Be familiar with Approved Vendor Supplier List (AVSL)
3.5.5 Shelf Life Control
Any item subject to deterioration during prolong storage shall have established storage time limit.
The storage limit periods of an item is defined according to manufacturer recommendation. All
parts and material that have storage time limit, at the receiving inspection shall be red tagged
showing the date of expire of the item. To prevent deterioration or expire of time limit interval for
material in the storage.
The items should be check periodically, any item that found exceed storage time limit, shall be
segregated to being used. Expired component should be routed to the appropriate workshop for
re-inspection or overhaul in accordance with applicable manufacturer maintenance manual.
Expired consumable parts or material will be rejected, and destroyed.
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Approved Aircraft Replacement Part
3.6 Approved Aircraft Replacement Parts

3.6.1 Identification of Replacement Parts
Acceptable replacement parts should be identified using one of the following methods:
a. Airworthiness Approval Tag.
DAAO Form 21-18 'Authorized Release Certificate', Airworthiness Approval Tag identifies a
part or group of parts for export approval and conformity determination from production
approval holders. It also serves as approval for return to service after maintenance or
alteration by an authorized CASR Part 145 Approved Maintenance Organization, or the
holder of an Indonesian Air Operator Certificate having an approved Maintenance Program
under CASR Part 121 section 121.367and Part 135 section 135.367.
b. Foreign Manufactured Replacement Parts.
New foreign manufactured parts for use on Indonesian type certificated products may be
imported when the part meets the requirements under section CASR Part 21 section
21.502.
 The certification may be verified on a form similar to the DGCA Form 21-18, i.e. EASA
Form One used by European member countries of the EASA, and FAA Form 8130-3,
Airworthiness Approval Tag issued by Federal Aviation Administration, United States
 Used parts may be identified by the records required for approval for return to service
as set forth in CASR Part 43, section 43.5. DGCA Form 21-18 may be used for this
purpose if the requirements of CASR Part 43, section 43.5 are contained in or attached
to the form and approved for return to service by a DGCA Approved Maintenance
Organization or Air Operator Certificate holder under the requirement of their
Maintenance Program. There is no set format or form required for a maintenance or
alteration record. However, the data or information used to identify a part must be
traceable to a person authorized to perform and approve for return to service
maintenance and alteration under CASR Part 43. The records must contain as a
minimum those data that set forth in CASR Part 43, section 43.9.
 The use of an authorization tag does not approve the installation of a part on a type-
certificated product. Additional substantiated authorization for compliance with CASR
Part 43 and the DGCA approved data for major repairs and alterations may be required
for installation on a type certificated product.
3.6.2 Parts Removed from an Aircraft No Longer in Service
a. Aircraft withdrawn from service are often used as a source of spare parts, a process
sometimes described as “parting out”. These parts, although serviceable at the time the
aircraft was placed in storage, may have been affected adversely by storage conditions,
including especially environmental factors, or by the length of storage.
b. The records for the aircraft and its parts prior to the aircraft being placed into storage will
need to be researched in order to ascertain the previous maintenance history, and MCAI,
modification and repair status of the parts being removed. Any unusual events immediately
prior to storage, e.g. heavy landings or lightning strikes, will also have to be considered
when deciding on the serviceability of the parts being removed.
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c. It is important that the part removal process be planned and controlled in a manner
as close as possible to that adopted for routine maintenance tasks on in-service
aircraft. The following points in particular should be considered:
The means by which the part is removed should be in accordance with the normal
maintenance data (e.g. maintenance manuals), using the tooling specified;
 Adequate access equipment should be provided;
 If conducted in the open, disassembly should cease during inclement weather;
 All work should be carried out by appropriately qualified maintenance personnel;
 All open connections should be blanked;
 A protected and enclosed quarantine storage area for the parts being removed should
be provided in the immediate vicinity of the work area; and
 Normal maintenance documentary controls should be used, e.g. the use of work
sheets or cards to record component removals, and label identification to show
serviceability status.
d. An assessment for condition and eventual return to service of each removed part will need to
be conducted by a suitably approved organization. The extent of the work necessary before
the part is returned to service with the range from a simple external visual inspection to a
complete overhaul.
3.6.3 Parts Recovered from Aircraft Involved in Accident

a. When an aircraft has been involved in an accident, the title to the salvage may pass from the
insured aircraft owner to other persons (e.g. aircraft insurers); this salvage may be offered
for sale either complete or as separate aircraft items in an “as is, where is” condition. While
some items may be totally unaffected by the accident or incident which caused the aircraft to
be declared as salvage, it is essential to obtain clear evidence that this is the case. If such
evidence cannot be obtained, the item may not be returned to service.
b. Before overhaul and reinstallation can be considered, all such items must therefore be
subject to airworthiness assessment and inspection in the light of adequate knowledge of
the circumstances of the accident, subsequent storage and transport conditions, and with
evidence of previous operational history obtained from valid airworthiness records.
Confirmation of this assessment in the form of an airworthiness release is essential.
c. In particular, if a crash load is sufficient to take any part above its proof strength, residual
strains may remain which could reduce the effective strength of the item or otherwise impair
its functions. Loads higher than this may of course crack the item, with an even more
dangerous potential. Further, a reduction in strength may be caused by virtue of the change
of a material’s characteristics following overheat from a fire. It is therefore of the utmost
importance to establish that the item is not cracked, distorted or overheated. The degree of
distortion may be difficult to assess if the precise original dimensions are not known, in
which case there is no option but to reject the item. Any suggestion of overheating would be
cause for a laboratory investigation into significant change of material properties.
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3.6.4 Disposal of Scrapped Parts
a. Those responsible for the disposal of scrapped aircraft parts and materials should consider
the possibility of such parts and materials being misrepresented and sold as serviceable at a
later date. Caution should be exercised to ensure that the following types of parts and
materials are disposed of in a controlled manner that does not allow them to be returned to
service:
 Parts with non-repairable defects, whether visible or not to the naked eye;
 Parts that are not within the specifications set forth by the approved design and cannot
be brought into conformity with applicable specifications;
 Parts and materials for which further processing or rework cannot make them eligible for
certification under an approved system;
 Parts subjected to unacceptable modifications or rework that is irreversible;
 Life-limited parts that have reached or exceeded their life limits, or have permanently
missing or incomplete records;
 Parts that cannot be returned to an airworthy condition due to exposure to extreme
forces or heat; and
 Principal structural elements removed from a high cycle aircraft for which conformity
cannot be accomplished by complying with the mandatory requirements applicable to
ageing aircraft.
b. Scrapping of parts and materials may not be appropriate in certain cases when there is an
ongoing evaluation process to determine whether a part or material may be restored to an
airworthy condition. Examples of these cases include the extension of life limits,
he re-establishment of in-service history records, or the approval of new repair methods and
technologies. In these cases, such parts should be segregated from serviceable parts until
the decision has been made as to whether these parts can be restored to an airworthy
condition, or be scrapped
c. Scrapped parts should always be segregated from serviceable parts and when eventually
disposed of should be mutilated or clearly and permanently marked. This should be
accomplished in such a manner that the parts become unusable for their original intended
use and unable to be reworked or camouflaged to provide the appearance of being
serviceable.
d. When scrapped parts are disposed of for legitimate non-flight uses, such as training and
education aids, research and development, or for non-aviation applications, mutilation is
often not appropriate. In such cases the parts should be permanently marked indicating that
they are not serviceable; alternatively, the original part number or data plate information can
be removed or record kept of the disposition of the parts.
3.6.5 Disposition of Life Limited Aircraft Parts.
Definitions used in this section. For the purposes of this section the following definitions apply.
- Life limited part means any part for which a mandatory replacement limit is specified in the type
design, the Instructions for Continued Airworthiness, or the maintenance manual.
- Life status means the accumulated cycles, hours, or any other mandatory replacement limit of a
life-limited part.
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Each person who removes a life limited part from a type certificated product must ensure that the
part is controlled in accordance with the followings:
(a) Temporary removal of parts from type certificated products. When a life limited part is
temporarily removed and reinstalled for the purpose of performing maintenance, no disposition
under paragraph (c) of this section is required if;
1) The life status of the part has not changed;
2) The removal and reinstallation is performed on the same serial numbered product; and
3) That product does not accumulate time in service while the part is removed.
(b) Disposition of parts removed from type-certificated products. Except as provided in paragraph
(b) of this section, each person who removes a life limited part from a type certificated product
must ensure that the part is controlled using one of the methods in this paragraph. The method
must deter the installation of the part after it has reached its life limit. Acceptable methods
include:
1) Record keeping system. The part may be controlled using a record keeping system that
substantiates the part number, serial number, and current life status of the part. Each time
the part is removed from a type certificated product, the record must be updated with the
current life status. This system may include electronic, paper, or other means of record
keeping.
2) Tag or record attached to part. A tag or other record may be attached to the part. The tag
or record must include the part number, serial number, and current life status of the part.
Each time the part is removed from a type certificated product, either a new tag or record
must be created, or the existing tag or record must be updated with the current life status.
3) Non-permanent marking. The part may be legibly marked using a nonpermanent method
showing its current life status. The life status must be updated each time the part is
removed from a type certificated product, or if the mark is removed, another method in this
section may be used. The mark must be accomplished in accordance with the instructions
under section 45.16 in order to maintain the integrity of the part.
4) Permanent marking. The part may be legibly marked using a permanent method showing
its current life status. The life status must be updated each time the part is removed from a
type certificated product. Unless the part is permanently removed from use on type
certificated products, this permanent mark must be accomplished in accordance with the
instructions under section 45.16 in order to maintain the integrity of the part.
5) Segregation. The part may be segregated using methods that deter its installation on a
type-certificated product. These methods must include, at least-
 Maintaining a record of the part number, serial number, and current life status, and
 Ensuring the part is physically stored separately from parts that are currently eligible
for installation.
6) Mutilation. The part may be mutilated to deter its installation in a type certificated product.
The mutilation must render the part beyond repair and incapable of being reworked to
appear to be airworthy.
7) Other methods. Any other method approved or accepted by the DGCA.
Note: all that is explained in Chapter 3.6, based on references (AC) 21-11 Rev.1 (April
2016), Eligibility, Quality and Identification of Approved Aeronautical Replacement
Parts
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Non Destructive Inspection
3.7 Non Destructive Inspection
3.7.1 General
Non Destructive Inspection (NDI) techniques such as x-ray, ultra-sonic, eddy current, dye-
penetrant, magnetic particle and bore-scope inspection are used during airplane, engine, and
component inspection to detect hidden defects.
3.7.2 Lion Air (121 Operator) subcontracting the maintenance to an Approved Maintenance
Organization:
The contract agreed between the parties establishes subcontracted AMO full responsibility for
execution of NDT tasks requested thru aircraft maintenance program (MP), components
maintenance program and all non-schedule requirement and special request for NDT
inspections in compliance with regulation and manufacturer manuals.
Lion Air Quality Assurance Directorate will audit regularly the AMO subcontractors and will
check for NDT CASR regulation and contract compliance on all aspects of process, material,
staffs, training and records.
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Tools and Equipment
3.8 Tools and Equipment
3.8.1 General
All tools and test equipment, including precision tools, gages, scales, electrical measuring
equipment, NDI equipment, weighing equipment, used in 121 Operator hangars (if
applicable), line and shop facilities are subject to periodic checks and calibration and must
be maintained, inspected, and calibrated under an approved program.
A sticker will indicate current calibration of a unit. The sticker will identify the unit by part
number or model, serial number, date of the last calibration, due date for the next
calibration, and inspector stamp. The sticker will be firmly affixed to the unit.
No person may perform any work on airplanes, engines, components or appliances using
tools and test equipment that is out of calibration. Maintenance supervisors and inspector
will routinely check such equipment to assure that the equipment has a current calibration
sticker attached. Any expired equipment for calibration will be immediately withdrawn from
service and routed to the calibration agency.
All Lion Air subcontractors for aircrafts maintenance are approved under CASR 145 and
solely, responsible for Tooling and Test Equipment’s purchasing, handling, storing,
calibration and serviceability in reference to aircraft and components Manufacturer
requirements and approved AMO internal procedures.
1. Tool and equipment store personnel will maintain a database of all measuring and test
equipment, including the detail adjustment and repair history which require periodic
calibration. The database will include identification of each unit (part number, serial
number, and name), date of last calibration and date of next calibration. The tool and
equipment store personnel will review the database periodically and recall units prior
to the expiry of their calibration period. Quality Control Division has the responsibility
to review Tool and Equipment database maintained by tool and equipment store
personnel.
2. Calibration decal used in the calibration of tools and test equipment must be traceable
to the Indonesian National Standards or an approved foreign countries standards may
vary for different units, but must never exceed 12 (twelve) months. Except for unused
new Tool and Equipment has expired during storage, the calibration may refer to the
each manufacturer recommendation.
3. All Principal Contract Agencies (PCA’s) and Certified approved maintenance
organization contract by Lion Air must maintain tools and test equipment using their
approved procedures and intervals. Each Contract Agency that does not have an
approved calibration program must comply with the inspection schedule listed below.
Records of all tools or test equipment requiring inspections and/or calibration must be
kept by each Contractor, and must be available for inspection upon request by Lion Air
or Indonesian DGCA.
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Tools and Equipment
No Nomenclature Frequency (month)
1 Gauge, Strut Pressure 12

2 Gauge, Tire Pressure 12
3 Regulation / Gauge – Air Pressure 12
4 Torque Wrench 12
5 Volt – Ohm – Meter 12
6 Special Test Equipment 12 or as required by manufacturer
7 Tension-meter 12 or as required by manufacturer
8 Avionic Test Box 12 or as required by manufacturer
4. In the absence of specific calibration schedules in the Manufacturer’s Manuals, the

following inspection schedule sets forth the minimum requirements for the testing and
calibration of equipment. In addition to these intervals, each item must tested and
calibrated whenever the unit has been dropped, damaged, or is otherwise deemed unfit for
use. In general, the maximum re-calibration interval for all tools and test equipment is 1
(one) year.
3.8.3 Minimum Parts and Tools Equipment
The subcontractor surveillance program from Lion Air is including a Quality Audit plan
where the tooling and equipment’s will be audited accordingly.
The Lion Air Quality Control will also achieve samples control checks on maintenance
requirements implemented by AMO Subcontractors.
Rotable Parts Consumable Parts Tools

 Main Wheel  Engine Oil  Ground Head Set
 Nose Wheel  Hydraulic Fluid  Main axle jack
 Brake Assy.  Grease  Nose axle jack
 Penetrating oil and water-displacing  Kit for removal/install M/W,
spray N/W, and brake assy.
 Electrical Contact Cleaner Spray  Pressure Gauge
 Nitrogen (N2)  Nitrogen Bottle + Flexible
hose connection + Nipple
 Oil Pump
 Grease Gun + Nipple
 Torque Wrench
 Drain Tool
 Cleaning cloth
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Maintenance Release
3.9 Maintenance Release
3.9.1 Aircraft Maintenance Release Responsibility

Maintenance personnel who possess the Maintenance Release authorization shall be
authorized to return the aircraft to service after maintenance, and following action should be
followed:
1. They must notify the Operations Manager, Quality Control General Manager and Fleet
Maintenance Management on duty to cancel the aircraft flight release until they are
satisfied that the aircraft is airworthy.
2. To ensure that all related data in Aircraft Flight and Maintenance Log entries are correct
and complete.
The Aircraft Maintenance Release list of personnel contained in the form LA-TF-01-48 confirmed
in CMM Chapter 20.9.
3.9.2 Special Condition Aircraft Diverted
a. Weather
In case of aircraft diverted the Pilot-In-Command may release the aircraft for dispatch, if
Company Authorization holder is not available. Use the Flight Crew Pre-flight Check List
and sign the release column of AFML book.
b. Maintenance
When an aircraft experience damage or defect which cannot be rectified at the place of
occurrence, the damage or defect is not covered in the MEL/CDL (DDG) or appropriate
manufacturer’s manual,
 The PIC after due consideration of all factors, deems that aircraft is safe for flight to
station where a repair can be made.
 At line stations which is maintenance personnel not available:
- The PIC prior coordination with the base station to inform the problem
- PIC has the authority to defer non-airworthiness items and MEL/CDL items
which do not require specific maintenance action.
- Base station will coordinate with the MCC, and the MCC will coordinate with
maintenance.
- The Maintenance Leader may direct maintenance personnel to the scene and
make improvements and be given responsibility in facilitating the support of the
aircraft maintenance until safe for flight to station where a repair can be made.
- In time of need is authorized to use borrowed parts in accordance with the
following conditions and limitations, must refer to D-83 tag ACL
3.9.3 Aircraft Maintenance Release on an ETOPS Flight
Prior to release of an aircraft for an ETOPS flight, the aircraft must be in compliance with the
ETOPS configuration as defined by the EMPM Document.
The ETOPS departure check shall require that the Pre-Flight, Transit and Daily check sheet, as
applicable, are fulfilled and certified. These checks must be certified by an ETOPS authorized
person. The flow chart of dispatch for ETOPS or NON ETOPS Flight on refers. EMPM Chapter
3.12 prior to release the Aircraft.
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MANUAL
(CMM)
CHAPTER: 4
SYSTEM OF COORDINATION
AND CERTIFICATION
SYSTEM OF COORDINATION AND CERTIFICATION
Unscheduled Maintenance Program
4. SYSTEM OF COORDINATION AND CERTIFICATION

4.1 Unscheduled Maintenance Program
4.1.1 General
This chapter provides guidelines for the preparation of an unscheduled (other) maintenance
program, which meets the requirements of CASR part 121.367; the chapter describes
implementation of the program by Lion Air.
Lion Air is authorized by its ACL to operate Airplane under a “Maintenance Program” (MP). The
program combines the functions of inspection and maintenance to fulfill Lion Air’s total
maintenance needs. The Maintenance Program (MP) consists of many elements, including
Schedule Maintenance Program and Unscheduled Maintenance Program, which will be
described in this chapter.
The Unscheduled Maintenance Program provides procedures, instructions and standards for
the accomplishment of unscheduled maintenance tasks generated during hangar and line
operations.
Any unscheduled maintenance item (pilot write-up, non-routine write-up, etc.), which falls under
the category of “Required Inspection Item”, shall be identified as an RII and shall be handled as
prescribed in the Lion Air Required Inspection Items program.
4.1.2 Line Operation
Unscheduled maintenance check ref to Aircraft Maintenance Manual (AMM) ATA Chapter 5 -
Time limits.
This section gives the maintenance checks that must be performed when a flight crew report
that aircraft has gone through special or abnormal conditions such as:
1. Hard/overweight landing
2. Landing gear down limit speed exceeded
3. Flap/slat limit speed exceeded
4. Bird or hail strike
5. Tire burst or tread throw
6. Brake emergency application or overheat
7. Flight in excessive turbulence or in excess of VMO
8. Lightning strike or static discharge
9. Engine bird strike or slush ingestion
10. Tail runway impact
11. NLG towing overload or overrun
12. NLG steering angle exceeded
13. Leaving runway or taxiway
14. Flight through dust storm/volcanic ash or severe condition on ground
15. Engine failure
16. Engine side loads
17. Mercury spillage
18. Abnormal passenger/crew door movement
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Alternative Method of Compliance (AMOC)
4.2 Alternative Method of Compliance (AMOC)
4.2.1 General
If any change in a product affects Lion Air ability to accomplish the actions required by the
Airworthiness Directive in any way, Lion Air must request DGCA approval of an Alternative
Method of Compliance.
Each Airworthiness Directive identifies the DGCA responsible for approving alternative methods
of compliance. That DGCA can provide information about alternatives it has already approved.
The AMOC should include the specific actions that will propose to get DGCA Approval
AMOC is issued to provide proper and sufficient technical instructions as alternative compliance
for the accomplishment of certain repair work for which insufficient or no technical direction has
been given in the manufacturer’s manual or any other DGCA and company approved
procedures and shall be written in Engineering Authorization or AMOC data package.
4.2.2 Procedure
Lion Air 121 Quality Control may propose to DGCA an alternative method of compliance or
a change in the compliance time, if the proposal provides an acceptable level of safety. Unless
DGCA authorizes otherwise, send Lion Air proposal to Principal Maintenance Inspector included
with the specific actions that are proposing to address the unsafe condition.
The Principal Maintenance Inspector may add comments and will send Lion Air request to
DGCA. Lion Air may send a copy to the DGCA at the same time that sends it to the Principal
Maintenance Inspector.
Lion Air may use the alternative method of compliance after get the DGCA approval.
To maintain the current record of aircraft AMOC history must be attached with AMOC Data
package proposal that applicable for the relevant aircraft and be used as reference purposes,
will be kept in a file by PTS Division.
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Maintenance Log
4.3 Maintenance Log

4.3.1 General
Discrepancies occurring during line operations of airplanes shall be recorded in the Lion Air
Airplane Log Book System. The Log Book System consists of 5 (Five) basic bound volumes
carried on board all Lion Air airplanes, they are:
1. Aircraft Flight & Maintenance Log (AFML) LA-TF-02-17
2. Cabin Maintenance Log (CML) LA-TF-02-33
3. Deferred Maintenance Items (DMI) LA-TF-03-01
4. Non Safety Related Deferred Item (NSRDI) LA-TF-03-14
5. Dent Buckle Chart Supplement (DBCS) LA-TF-02-48
4.3.2 Aircraft Flight and Maintenance Log (AFML) Book
4.3.2.1 General
AFML is required to enable the Flight crew to record flight data such as name of crew member,
aircraft serial number, date of flight, aircraft registration, aircraft type, flight number, flight route,
fueling data, aircraft servicing, flight time and block time of each flight leg, and aircraft cycle.
The Aircraft Flight and Maintenance Log are used to record discrepancies encountered during
operation of the airplane and the actions taken to correct the discrepancies. AFML circulating
in Lion Air, for sample and how to fill out the form, it based on FTIM LA-TF-02-17
Note: Lion Air combined the AFL and AML into one Log Book to be AFML (Aircraft Flight and
Maintenance Log).
For required of engine data/parameter and flight data will be arranged via WQAR Wireless
Ground Link Quick Access Recorder on the Aircraft system Lion Air.
Aircraft Flight and Maintenance Log is a five pages manifold form serialized and bound in sets of
50 each. The log is designed to provide flight crew and maintenance personnel with means of
recording malfunction, corrective action and other information that is important to the aircraft
operation.
For ETOPS flight, the "ETOPS” status of the aircraft must be indicated to the Flight Crew prior to
each flight. For this purpose Aircraft Flight and Maintenance Log (AFML) sheets have been
provided for it.
CASR 121.709 provides that each person who takes action in the case of a reported or
observed failure or malfunction of an airframe, engine, or appliance that is critical to the safety of
flight shall make, or have made, a record of that action in the airplane’s AFML. Therefore, the
following procedure shall apply:
1. Unscheduled Maintenance performed on in service aircraft shall be documented in the
Aircraft Flight and Maintenance Log book. This would apply to discrepancies observed
during thru flight.
2. Additionally, scheduled maintenance performed on in service aircraft that is critical to the
safety of flight (i.e., engine change, flight control replacement, etc.) shall be documented in
the Aircraft Flight and Maintenance Log book by which the flight crew would be aware of the
significant maintenance accomplished on in service aircraft.
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Maintenance Log
3. The following procedure addresses the entries required by Pilot and maintenance
personnel.
Aircraft Flight and Maintenance Log entry procedure:
a. The Captain is responsible for completing the Aircraft Flight and Maintenance Log
entry. However, he may delegate this responsibility to another crew member.
b. Prior to the flight, Flight Crew shall verify that the AFML is on board in the aircraft
\
and that it contains a sufficient number of pages for the flight scheduled.
c. The flight crew will review the AFML for corrective action taken on previous flight
irregularities, type of service performed, and maintenance release, when required.
d. Discrepancies shall be recorded in the AFML. Verbal communication between Pilot
In Charge and Engineer In Charge are required to add information related to the
discrepancies recorded in the AFML.
e. Pilot report entry shall contain sufficient detail to assist maintenance personnel
conducting the necessary corrective action, which includes the De-Icing application
at the Airport having icing condition as described at OM Chapter 8.1.4.5 Landing
Limitations. Any flight crew entry must be signed by the Captain.
f. Any time maintenance personnel make an entry it must be signed by the person
making the entry.
g. Maintenance personnel are responsible for assuring that any log entries accurate
and completed. Upon completion of a maintenance check, enter date, signature, and
authorization number in the block titled “Return to Service” column. Prior to
departure, Maintenance Release sign shall be entered including the required data on
the column located in the lower right hand corner of the AFML.
h. All entries shall be printed in black or blue ink and must be legible.
i. Engineer’s normal signature will be entered in legible manner.
j. If an error is made, a line will be drawn through the entry and new entry made or the
word “VOID” is written across the log sheet, not allowed to erase an error entry, and
error entry shall remain readable. Write the name and signature of the person who
void the entry.
k. Do not remove/destroy/detached an error or a void log page, because DGCA
requires that all log pages should be accounted for.
m. Maintenance Action entries will list any work done to correct deferred Item, or
describes troubleshooting accomplished to correct a malfunction or pilots report.
Such statements are necessary for records purposes and to eliminate repeat the
work unnecessarily. The person making the corrective action entry is required to
ensure that all works, checks, or inspections were performed in an appropriate
manner and in accordance with the approve manuals and procedures.
n. CASR requires a complete description of the corrective action taken to correct a
discrepancy and release an aircraft in airworthy status. Therefore use of words such
as “Repaired”; ”Fixed”; or “Corrected” as the sole entry for corrective action is not
acceptable. The log book entry should also include a description of the
troubleshooting procedure and/or reference to the manual system that was used to
correct the discrepancy.
o. Occasionally a reported malfunction cannot be duplicated, identified, or corrected
(one time occurrence). In such cases, an appropriate action taken entry will be:
 Installation inspected, functionally checked, and found satisfactory.
 Request further observation and information next flight.
p. In no case shall the word “temporary” be used to describe the extent of a repair, but
rather the word “airworthy” should be used.
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Maintenance Log
4.3.2.2 Responsibility
An Aircraft Technical Log is required to be used by all operators approved in accordance with
CASR 121.
Accordings to the contract between 121 Lion Air M&E and subcontractor Maintenance
Organization ; Lion Air request AMO subcontractors to fill by Authorized personnel’s and to
record : Each schedule and unscheduled maintenance operation performed between two Base
Maintenance Inspection including each malfunction detected by the crew in operations.
The AFML is a major document for Airworthiness Control, including following key information:
 The Line Maintenance schedule maintenance performed in accordance with the
Maintenance Program (MP)
(For example: Pre-flight check, daily check, service check, engine oil consumptions, etc.)
 All deferred maintenance items and maintenance corrective actions,
 Rotables changes,
 Certificate of release to service and Maintenance Release,
 All structural defect arising during operation.
According contract, subcontracted AMO shall review and check on daily basis all AFML for Lion
Air fleet:
 Proper filling of the document by all users according to 121 Lion Air procedures,
 Sequences number of AFML should be checked for completion,
 Proper integration and control of all AFML information’s in the Maintenance Information
System (Aircraft Hours, Cycles, Scheduled Maintenance tasks, malfunctions and
allunscheduled Maintenance tasks, Deferred defects, fluid consumption, etc.)
 Analyze performed Line Maintenance activities to fulfill Maintenance Program requirements
and applicable regulation (Ex: Preflight Check, Daily Check, Weekly Check, etc.)
Control of the schedule line maintenance and Maintenance release certificates,
 Control of Cabin Maintenance Log for proper utilization,
 The proper management of DMI and the respect of MEL items intervals.
According subcontracted AMO shall sort and archive AFML in accordance with a proper archive
plan the original Aircraft Technical Log in a protected and controlled area and provide access to
121 Lion Air, Authorities representatives, owner or lessor upon request. 121 Lion document
revision a direct presentation of the revised documents to Pilots Manager and to AMO Line
Maintenance and Quality Manager is organized for AFML Socialization.
FTIM Lion Air Manual is dispatched and always available to subcontracted AMO staffs. Lion Air
M&E, Quality Control Division, is controlling the AFML format (FTIM) and utilization by Lion Air
Pilots and AMO Line Maintenance Technicians.
4.3.3 Cabin Maintenance Log (CML) Book

Cabin Maintenance Log book, in which the cabin attendants to record discrepancies
encountered on the cabin area during flight. The discrepancies recorded in this log shall be
minor discrepancies, which do not affect airworthiness. These include seat cover wear, fluid
spillage, tray table and adjustment, etc. Significant discrepancies will be reported to the flight
crew and entered in to AFML.
Cabin Maintenance Log entry procedure:
a. To record of the following: discrepancies observed by the cabin crew during operation of
airplanes, corrective action taken by maintenance personnel, defer maintenance action on
discrepancies.
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Maintenance Log
b. The discrepancies recorded in the Cabin Maintenance Log may only include discrepancies
of a minor, cosmetic nature, such as dirty seat covers, inoperative cabin lights etc.
Significant or having airworthiness discrepancies discovered by the cabin attendants shall
be reported to the Flight Crew for entry in the AFML.
c. The Cabin Crew is responsible for entering clear and accurate write-ups of discrepancies in
the Cabin Maintenance log.
d. The Cabin Crew will use a new log page whenever the old page is used up or the flight
number or crewmembers change.
e. The Maintenance personnel responsible for :

1) Review all discrepancies entered in the Cabin Maintenance log.
2) Enter the corrective actions taken.
3) Where appropriate to preserve schedule integrate defer maintenance action in
accordance with the deferral procedure below.
4) If a cabin component is replaced during line maintenance. The component change must
be recorded in the AFML. The log book entry will include: part name, part number and
serial number of removed component, and part number and serial number of installed
component.
Lion AIR 121 M&E has subcontracted Line Maintenance activities including the management
and surveillance of all Cabin Maintenance Log process thru a dedicated Cabin Maintenance
subcontracted AMO.
FTIM Lion Air Manual is dispatched and always available to subcontracted AMO staffs.
Lion Air M&E, Quality Control Division, is controlling the Cabin Log format (FTIM LA-TF-02-33)
and utilization by Lion Air Pilots, Cabin crew and AMO Line Maintenance Mechanics.
Lion Air M&E has a dedicated representative designated with Fleet Maintenance Management
(FMM Division), located on Soekarno Hatta Airport closed to MCC, in charge of surveillance
and control that Cabin Maintenance Log Books are properly fulfilled and rectified by AMO
subcontractor.
4.3.4 Deferred Maintenance Item (DMI)

The Deferred Maintenance Item (DMI) is a Log book used to record discrepancies whose
rectification is deferred to a later time. The log is filled out by maintenance personnel for flight
crew information. Each Log consists of a bound volume of color coded forms. Logbook entries
are made in duplicate by five copies in different colors:
st
a. White original (1 sheet), remains in the bound volume of the log until all pages of the log
are used up. The entire volume is then replaced with a new volume and the old volume is
routed to Technical Record subcontracted AMO for filing.
nd
b. Pink (2 sheet), for MCC to monitor any issuing DMI and control the progress of corrective
action taken.
rd
c. Yellow (3 sheet), for Material section to monitor, whether the DMI requires material or not.
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d. Blue (4 sheet), for 121 Quality Control inspectors to monitor whether the task “Required
Inspection Items” or not and MEL category was followed correctly.
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e. Green (5 sheet), for Line Maintenance/Out Station, removed when action completed by
Engineer and routed to MCC
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Maintenance Log
Lion Air 121 M&E has subcontracted Line Maintenance activities to subcontracted AMO
including the management and surveillance of all DMI process, 121 Lion document revision a
direct presentation of the revised documents to Pilots Manager and to AMO Line Maintenance
and Quality General Manager is organized for DMI Socialization.
FTIM Lion Air Manual is dispatched and always available to subcontracted AMO staffs and
M&E. Lion Air M&E Quality Control Division is controlling the DMI format (FTIM LA-TF-03-01)
and utilization by Lion Air Pilots and AMO Line Maintenance Technicians.
(FMM) Division, located on the Jakarta Airport closed to MCC, in charge of surveillance and
control that DMI procedure, regulation and contracts requirements are properly fulfilled by
AMO subcontractor.
4.3.5 Non Safety Related Deferred Item (NSRDI)
In order to improve organization of the discrepancies recording system and segregate the Non
Safety related deferred items identified during flight operations. A specific Lion Air Form has
been designed (FTIM LA-TF-03-14) to collect all “Non Safety Related Deferred Items” on a
dedicated and segregated document.
This Form named NSRDI is filled by flight or cabin crew or from line maintenance engineer
during flight operations (Line maintenance) to record discrepancies of a category “Non Safety”.
This is more generally concerning Cabin Non Safety issues to be rectified.
This will allow Cabin flight attendant to register more easily all discrepancies and to remain
focused in AFML with only Safety Items.
121 Lion document revision a direct presentation of the revised documents to Pilots Manager
and to AMO Line Maintenance and Quality Manager is organized for NSRDI Socialization.
FTIM Lion Air Manual is dispatched and always available to subcontracted AMO staffs and
M&E.
Lion Air M&E Quality Control Division is controlling the NSRDI format (FTIM) and utilization by
Lion Air Pilots and AMO Line Maintenance Technicians.
(FMM) Division, located on the Jakarta Airport closed to MCC, in charge of controlling that
DMI regulations and contracts requirements are properly fulfilled by subcontracted AMO.
4.3.6 Dent Buckle Chart Supplement
This Form named DBCS is filled by line maintenance engineer during flight operations (Line
maintenance) to record or report a dent and the buckle on the aircraft skin that can be identified
and correct in accordance with the applicable manual (ref. FTIM LA-TF-02-48)
Subcontracted AMO also including the management and surveillance of all DBCS process.
(FMM) Division in charge of surveillance and control that procedure, regulation and contracts
requirements are properly fulfilled by AMO Subcontractor.
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Maintenance Work Order
4.4 Maintenance Work Order

4.4.1 General
The Lion Air Work Order Form No: LA-TF-02-36 is used to give work instruction to the contracted
Maintenance provider. The work order is designed to give work instruction of routine major check
(C Phase Check). Unscheduled maintenance discrepancies include the failure and the
malfunctioning systems and components, corroded and damaged structure, non-standard condi-
tions, poorly secured installations, etc. and for routine minor checks are issued by AMO
contractor.
The Work Order is a work instruction package which depending of routine or non-routine of work
required; for routine work order will include the total task card to be performed. For non-routine
work order it will depend on the Maintenance Provider system, the work order will be transferred
into individual work order or job card.
The Work Order form provides work instruction and work control process of work
accomplishment to Lion Air Aircraft. Therefore to have over view of work is being done on the
related Aircraft, the complete individual work order or Job card have to be included as part of the
report to conforming that the Work Order is being done properly.
4.4.2 Work Order Handling Procedure

Generally Work Order form is divided into 8 (eight) major column:
a. Column containing information: addressed Maintenance Provider; Work Order Number;

Maintenance Provider Location; Type of Aircraft related to the Work Order; Aircraft
Registration and Line Number; Time frame of required Work performed.
b. Column to state Lion Planner Personnel who prepare the work package included.
c. Column to indicate total hours and total cycles of the related aircraft;
d. Column to describe the detail of work package;
e. Column to check and double check of package prior to distribution to the Maintenance
Provider;
f. Column to Quality Control Inspector AMO designee state that he has reviewed the work
completion package prior to Maintenance Release/Return To Service;
g. Column to have Certifying Personnel sign Maintenance release/RTS to the completed
Work Package.
h. Column to state the Record personnel have reviewed the work package is complete and
filed.
During hangar operation Planning & Technical Services can raise Work Card.
The personnel who issued the Work Card must determine whether the defect is requiring an
engineering assistance or as a Required Inspection Items. Describe the defects in detail and the
corrective action required (as necessary).
If the defects require replacement of parts, fill the part number, quantity, figure item in relevant
Illustrated Parts Catalogue (IPC), description and quantity available in the store including the
order number. These are filled out by store man, which approved by signing it.
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Maintenance Deferral Policy and Procedure
4.5 Maintenance Deferral Policy and Procedures
4.5.1 General
1. In order to maintain flight schedule integrity, it occasionally becomes necessary to defer the
rectification of minor discrepancies to a more opportune time. Deferrals shall be permitted
under controlled conditions defined in the Lion Air Operation Specifications and other
Manual System such as Minimum Equipment List (MEL), Lion Air Configuration Deviation
List (CDL) and related other technical manuals.
2. Deferred Maintenance item is documented with the use of the Deferred Maintenance Item
(DMI) Log book which is used by MCC to manage/control deferred discrepancies open and
closing to be done by authorized maintenance personnel and for fligh crew information.
3. The Engineers has the authority to defer the items, which meet 1 (one) or more of the
following criteria :
a. The malfunctioning system or component is specifically addressed in the Minimum

Equipment List (MEL) or Configuration Deviation List (CDL);
b. The limitations for continued safe operation with the inoperative item are provided in the
Lion Air Manual System such as Company Maintenance Manual, Dispatch Deviation
Guide, Minimum Equipment List;
c. Configuration Deviation List (CDL)/Airplane Maintenance Manual (AMM) / Structural

Repair Manual (SRM) / etc.;
d. The Item is a non-airworthy nature. Non-airworthiness items do not affect the continued
safe operation of an airplane, and may therefore be deferred to the next maintenance
opportunity. Such them are generally not specifically listed in the MEL/CDL Manuals,
and may include many of the passenger cabin write-ups.
4. If the item does not meet the above criteria or if any question exists as to its suitability for
deferral, the Operator 121 M&E Quality Control Division must be contacted for deferral
authority.
4.5.2 Classification
For the purpose of deferrals, discrepancies may be classified as follows:
1. Non-Airworthiness Item
These discrepancies do not affect the continued safe operation of airplane, and may
therefore be deferred until the next maintenance opportunity. Such items are generally not
specifically listed in the MEL/CDL Manuals; the items might be including most of the
passenger cabin write-ups.
2. MEL items which require no maintenance or flight crew action.
These discrepancies do not required specific maintenance or flight crew action prior to
deferral.
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3. MEL items which require placards.
These discrepancies require placards to be installed adjacent to the control or indicator of

the affected Item. These items are denoted by an asterisk (*) in the Remarks or Exceptions
block of the MEL.
4. MEL items which require maintenance action.
These discrepancies require specific maintenance action prior to deferral. The items are
denoted by the letter “M” in the Remarks or Exceptions block of the MEL.
5. MEL items, which require flight crew action.
These discrepancies require specific flight crew action prior to deferral and/or during
operation of subsequent flights. These items are denoted by the letter “O” in the Remarks or
Exceptions block of the MEL.
6. MEL discrepancies are classified into of the following repair interval categories. The interval
specify the maximum time prior to which the discrepancies must be repaired :
 “A” Repair Within the time interval specified in the Remarks or Exception
column
 “B” Repair within 3 (three) calendar days (excluding the day of the
Malfunction was recorded).
 “C” Repair within 10 (ten) calendar days (excluding the day of the
Malfunction was recorded).
 “D” Repair within 120 (one hundred and twenty) calendar days (excluding the
day of the malfunction was recorded).
4.5.3 Responsibilities
1. AMO/MRO Maintenance
Maintenance personnel in this case authorized engineers in charges are responsible for
trouble shooting of a defected system before to determine the need to defer a discrepancy,
seeking FMM for approval and recording the deferral in the appropriate forms.
2. Quality Control Inspector
Inspector is responsible for monitoring any issuing maintenance deferral of non-

airworthiness items and MEL/CDL items and control the Deferred Maintenance Item
rectification and status.
3. Maintenance Control Center (MCC) AMO
Maintenance Control Center is responsible for tracking each DMI and scheduling timely
rectification.
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4. 121 M & E Quality Control
MCC 145 shall seek Quality Control authorization for the deferral of items not covered by
the MEL/CDL manuals or deferrals beyond MEL limitations.
5. Pilot In-Command (PIC)
At line stations, which are not staffed by maintenance personnel, the PIC has the authority
to defer non-airworthiness items and MEL/CDL items, which do not require specific
maintenance action. The PIC will contact EIC (Engineer In charge)/Authorized Maintenance
Personnel at the earliest to assure that the deferred item is properly documented and
followed-up.
If a defect cannot be rectified prior the departure of the aircraft in operation due to lack of spares
it may be deferred exceptionally only in accordance with the 121 Lion Air approved MEL & CDL.
The AMO MCC should record each defect on a dedicated “A/C Ongoing open deferred Item
List” and start immediately for launching of corrective actions to supply the requested
components to schedule the defect correction at the first opportunity. The deferred defect shall
be entered and registered in the AFML first and secondly to DMI logbook as a deferred item.
The AMO MCC shall be responsible for checking and monitoring of those DMI, and coordination
with purchasing, logistic and certifying staff for rectification at the first opportunity. AMO MCC
shall perform a daily review of Line Maintenance deferred defects for coordination of
purchasing/logistic to highlight the 121 Lion Air DMI priorities.
A daily DMI Status report shall be addressed to 121 Lion Air every Morning. A daily “Aircraft and
AOG Fleet Status report” shall be addressed to 121 Lion Air every Morning.
Lion Air M&E, Fleet Maintenance Management Division, performs coordination with other
departments within the Lion Air Company to resolve problems related to aircraft in service
condition, establish procedures to approve, to control, to monitor and to program of unscheduled
maintenance and deferred maintenance activities, including deferred maintenance item referring
to MEL/CDL that is necessary to ensure timely correction of aircraft problems and provides
necessary technical assistance to support in service operation. Managing and monitoring the
daily movement and scheduling of each aircraft schedule for flight and assisting the line
maintenance activity to achieve the smooth operation.
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4.5.4 Procedures
1. Before maintenance personnel request authorization to defer a discrepancy, they must
determine that the malfunctioning system or component will not affect the airworthiness of
the airplane (refer to MEL/CDL), or cause a subsequent flight schedule interruption.
2. All deferrals will be authorized for a specific repair interval.
3. Non-Airworthiness Items
a. At the home base and line stations which are staffed by maintenance personnel is
available, the deferral items (listed in the MEL) shall be certified by authorized
maintenance personnel or a maximum repair interval of referred to consecutive
calendar days. During this Interval, the discrepancy must be rectified.
b. At the line stations, which are no authorized maintenance personnel staff, PIC has the
authority to defer maintenance items. The PIC will contact Engineer at the first
opportunity to advise discovery of the discrepancy. Engineer is responsible for the
necessary follow-up to assure the item is corrected or properly recorder to the DMI log
book and AFML.
4. MEL items which require no flight crew or maintenance action.
a. At the home base and line stations which are staffed by maintenance personnel, the
deferral of MEL items which require no flight crew or maintenance action may be
certified by authorized maintenance personnel for a specified repair interval. During this
interval, the discrepancy must be rectified.
b. At the line stations, which are no maintenance personnel staff, PIC has the authority to
defer MEL items, which require no flight crew or maintenance action. PIC shall make an
entry in aircraft flight maintenance log (AFML) to record the discovery of the
discrepancy. FMM will arrange to have the discrepancy corrected or properly deferred
by the authorized maintenance personnel.
5. MEL Items which require placard or maintenance action (M).
Authorized maintenance personnel has the authority for the deferral of these MEL Items for
a specific repair interval, he/she shall ensure that the maintenance action and / or placard
requirement are carried out prior to dispatch, and the deferred item is required to be
recorded at the AFML, including each step carried out as instructed on the Maintenance
Action requirement (“M” remark of the MEL). During this Interval, the discrepancy must be
rectified.
6. MEL Items, which require flight crew action (O).
PIC has the authority to defer MEL items, which require flight crew action (for defer MEL
only/without maintenance action). PIC will contact maintenance personnel at the first
opportunity to advise discovery of the discrepancy. FMM is responsible for the necessary
follow up to assure the item is corrected or properly deferred at the next line station.
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4.5.5 Authorization
1. All deferrals will be referred to MCC for authorization from Supervisor, follow-up and/or
schedule of rectification.
2. Under certain circumstances, deferrals maybe authorized by the PIC without prior MCC
Supervisor approval. However, the Engineer in charge on the Aircraft has to contact MCC at
the earliest opportunity to advise discovery of the discrepancy.
3. Before authorizing deferral of an MEL/CDL Item, MCC Supervisor/Maintenance Supervisor

in charge shall determine that :
a. There are no previously deferred MEL/CDL Items on the airplane that would preclude
deferral of the additional inoperative component or system,
b. No degradation in safety level will occur, and,
c. The inoperative component or system will not cause an undue increase in flight crew
workload.
4. Airplanes shall not be dispatched from home base with open MEL discrepancies unless :
a. The prior approval of the Quality Control General Manager (or his designee) is secured
by FMM in the condition of MEL interval category was due.
b. There are no other airplanes available for substitution.
c. Parts/tools are not available to correct the discrepancy.
5. The only valid reason for dispatching an airplane from home base with an open MEL
discrepancy is the lack of the required parts. Before an airplane departs from home base
with an open MEL discrepancy, Planning & Technical Services shall :
a. Give confirmation that the required part or component is not in stock.

b. Establish that there is neither a higher nor lower assembly in stock which could be used
to correct the discrepancy.
c. Complete a Material Requisition form number indicating the status as “AOG” for action.
d. Complete the Deferred Maintenance item (DMI) form and attach a copy of the Material
Requisition form.
Note:
No parts shall be cannibalized or robbed from another airplane or engine to facilitate

repair of an MEL item without the prior approval of MCC and/or the Quality Control
General Manager (or his designee).
6. Whenever MCC requires Quality Control authorization to defer or continue deferral of a

discrepancy, MCC will contact the Quality Control General Manager or his designee).
a. During off hours, on weekends, etc., MCC may request deferral authority by telephone,
or other means.
b. Date and exact time when Quality Control General Manager was contacted must be
mention on the DMI form.
c. If the Quality Control General Manager (or designee) approves the deferral, he will sign
the DMI form during the next normal duty period indicating concurrence with continued
operation of the airplane.
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4.5.6 Differed Maintenance Item (DMI) Forms
1. The form is used by MCC as a control and planning document to defer discrepancies, which
are not of an airworthiness or safety of flight nature, but require corrective action or follow-
up.
2. The DMI form is prepared by engineer to:

a. Defer a pilot report entered in the maintenance log.
b. Defer a non-routine write-up number entered by maintenance or inspection in the
maintenance log.
c. Defer a maintenance or inspection non-routine write-up during hangar or line
maintenance.
d. Permit follow-up of a Repeat Item.
e. Provide trouble shooting or repair instructions to maintenance personnel.
f. Determine condition or operational status of an airplane system or component.
3. All work performed to comply with a DMI form must also be entered in the Aircraft Flight and
Maintenance Log, (DMI Log and / or other formal record keeping form) which:
a. Exceed MEL/CDL limitations.
b. Exceed Maintenance Manual limitations.
c. Exceed any time limitations for the accomplishment of maintenance, inspections, or
component replacement.
d. Defer any maintenance, which in any way could affect the airworthiness, safety or
legality of an airplane, or endanger the safety of any person.
e. If there is any question or doubt as to the deferability of an item, Quality Control Division
must be contacted for authority prior to preparation of a DMI form.
4. Usage and Disposition

a. All work performed to clear a DMI must be documented in the Airplane Log Book
system (DMI log, AFML, cabin maintenance log) or other airplane record form.
b. DMI forms will be issued for corrective action at appropriate maintenance opportunities
(including maintenance and inspection work packages) by Planning & Technical
Services Division.
c. Update and clearing of the DMI form
d. When DMI forms are assigned to maintenance:
 All maintenance performed must be documented in airplane records; therefore,
maintenance personnel must enter corrective action taken in the Airplane
Maintenance Log, the DMI Log, and any other applicable airplane record forms.
 At the home base, corrective action taken must also be entered on the DMI form
and returned to MCC as soon as possible, so that the DMI records may be cleared.
 At any other stations, corrective action taken must also be relayed to MCC by
telephone or fax as soon as possible, so that the DMI records may be cleared.
e. When a DMI has been cleared or corrected, MCC will take the following actions;
 If there is a MEL/CDL item, immediately notify to Dispatch (if required), clear the item
(if applicable) close the item in DMI Summary, and discard the original DMI form.
 If there is not a MEL/CDL item, Planning & Technical Service will close the item in
the DMI Summary and discard the original DMI form.
 Notify Quality Control as soon as possible that the DMI is cleared or corrected.
f. Quality Control will verify that DMI corrective action is documented in appropriate airplane
records then discard DMI forms.
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Maintenance Release Procedures
4.6 Maintenance Release Procedures

4.6.1 General
a. A Maintenance Release is required in accordance with CASR 121.709 after any
maintenance, preventive maintenance or alterations are performed on aircraft prior to its
release for flight. The Maintenance release is designated by a signature in the
appropriate space in The Aircraft Maintenance Log and certifies that the aircraft is
airworthy and :
1. The work was performed in accordance with the requirements of the certificate
holder’s manual;
2. All items required to be inspected were inspected by an authorized person who
determined that the work was satisfactorily completed;
3. No known condition exists that would make the airplane un-airworthy; and
4. So far as the work performed is concerned, the aircraft is in condition for safe
operation.
b. An aircraft will not be released until the work control package is accounted for and found
to be complete. All work control required is to be completed prior to releasing the
aircraft to service. However, if this is not possible the every effort must be made to
complete the entries as soon as possible.
Maintenance release is delegated to AMO/MRO contracted by 121 Lion Air Quality Control
Division, Quality Control inspector 121 Lion Air are periodicaly do a competency test or
qualification review to engineers AMO/MRO contracted who delegated by Quality Control
Division Lion Air to do Maintenance Release every 2 (two) years.
For competency test conducted by Quality Control Division which is the candidate(s) fills in
the form No.: LA-TF-01-15 as reference the test.
4.6.2 Scope
a. A Maintenance Release is required prior to flight upon completion of Preflight Check
and Transit Check by an authorized signature in the Maintenance Release block in the
lower side of the aircraft maintenance log page.
b. A Maintenance Release is also required prior to flight for the following un-schedule
maintenance by an authorized signature in the Maintenance Release block in the lower
side of the aircraft maintenance log page:
1. Component replacement or engine change.
2. Repair or corrective action for any pilot report or discrepancy entered in the
maintenance log.
3. Conditional Inspection entry (lighting strike, hard landing, etc).
4. After RTA, aircraft turn back (RTB), incident, and/or diversion.
5. Final release after completion test flight.
The report and coordination with DGCA to be made immediately prior to release the
aircraft back to service after experiencing incident, RTA, RTB, and diversion.
Detail procedure of maintenance release application is explained in the Quality Control

Procedure Manual Chapter 3.
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4.6.3 Authorization
a. Aircraft Maintenance Release for “Higher Periodic Check”.
1. The authority to sign an Aircraft Maintenance Release (Return to Service) for an

“A” / ”Phase Check” or higher maintenance check is responsibility of the AMO/MRO
contracted, Lion Air Quality Inspector and Direct Maintenance personnel which are have
Authorization approved by Quality Control General Manager.
2. As approved by the Quality Control General Manager or Assistance Manager 121 Quality
Control Inspector aircraft being released from “C” check by delegated Engineers
AMO/MRO may be released for “Test Flight Only” with certain Routine or Non Routine
Items open if airworthiness is not affected and the approval of the Inspection Supervisor
is obtained prior to “Test Flight“. Maintenance Log will be signed under the Maintenance
Action section, “Aircraft released for Test Flight Only” and signed by the Inspector
AMO/MRO contracted to releasing the aircraft.
b. Aircraft Maintenance Release (other than “Higher Periodic Check”)

1. The authority to sign an Aircraft Maintenance Release (Return to Service) for other
than “Higher Periodic Check” check is the responsibility of AMO/MRO contracted
maintenance personnel, Lion Air Quality Inspector and Direct Maintenance personnel
which are have Authorization approved by Quality Control General Manager.
2. Maintenance Release Authority will be issued by Quality Control General Manager.
For the issuance of Maintenance Release authorization Quality Control General
Manager will review the applicant’s training record and conduct proficiency test to
ensure the applicant qualification has sufficient for Maintenance Release
Authorization.
c. Aircraft Maintenance Release Records.
Maintenance Release Authority will be listed and Approved by 121 M&E Quality Control.
4.6.4 Qualifications for Aircraft Maintenance Release Authorization

Each individual that is granted this authority must meet the following criteria:
1. Must hold a valid DGCA AMEL both Airframe and Power-plant (A & P) or Foreign Authority
License
2. Must be thoroughly familiar with :
a. MEL and CDL including preamble.
b. Maintenance and servicing procedures outlined in Lion Air’s maintenance manuals and
other applicable manuals.
c. Required Inspection Items (RII).
3. Must have a minimum of 24 (twenty four) months maintenance experience on aircraft type,
except for a new type aircraft in Lion Air as special condition, approved by 121 Lion Air
Quality Control.
4. Must complete a formal training program, formal Airframe and Power-plant systems training
for the aircraft type that the maintenance release authority is being granted.
5. After maintenance, preventive maintenance, or alterations performed by a Foreign Approved
Maintenance Organization, the maintenance release or log entry may be signed by a person
authorized by that Approved Maintenance Organization. Lion Air just needs assessment
process.
6. Specifically for personnel the A330 maintenance release, required has been carry out prior
ETOPS training.
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4.6.5 Procedures
The person signing a Maintenance release for a schedule maintenance check (where more than
one person accomplished the maintenance check) will take adequate measures to ensure that
all work has been completed in accordance with Lion Air manuals and procedures. There is no
requirement that he personally inspects or observes the performance of work accomplished
provided, he can adequately establish that all work was accomplished, and all items to be
inspected were inspected by an authorized person. Additionally, the individual is not aware of
any condition that would make the airplane un-airworthy, and so far the aircraft is in condition for
safe operation.
a. All AMO Maintenance and Inspection personnel are responsible for proper signature
legibility of all their record entries and for the records of all assigned scheduled and
unscheduled maintenance work items.
b. After Schedule Maintenance Check (‘A” / Phase Check or higher maintenance Check)
accomplished and Certificate of Return to Service issued by AMO/MRO, a Maintenance
Release Periodic Inspection form (LA-TF-01-41) must be issued by the authorized persons
acts on behalf of Quality Control Division, and is therefore certifying that the maintenance
covered by release was accomplished in accordance with Lion Air Maintenance Program
(MP). Cerificate of Return to Service and Maintenance Release Periodic Inspection form
must be onboard to the Aircraft refer CASR 91.25.
c. The Aircraft Maintenance Release signature for any schedule maintenance check
accomplished must be entered (In the Maintenance Release Block) on the last log sheet
used for maintenance entries.
d. Open or Deferred Items
1) All open Pilot write-ups, Maintenance or Inspection write-ups, must be cleared prior to
departure of any flight, with disposition of the write-ups stated in the Aircraft
Maintenance Log to clearly indicate a continued state of aircraft airworthiness.
2) An Aircraft Log Discrepancy or “write-up” made by a Pilot, Engineer or Inspector can be
deferred only if it meets the following conditions:
 It does not nor cannot develop into a condition that would affect airworthiness or
safety.
 It complies with the MEL and CDL. The appropriate log page, MEL/CDL section,
item and control number (if available) must be referenced in the log sign off, and on
placards when placards are utilized.
3) Deferred item authorization that complies with MEL and CDL standards can only be
made by a person appropriately certificated and authorized to certify Aircraft
Maintenance Release.
AMO personnal approved by Lion Air Quality Control possess the Lion Air Maintenance
Release Authority shall be authorized to return Lion’s aircraft to service after maintenance.
Lion Air Inspector or Direct Maintenance Personnel which are have Authorization approved by
Quality Control General Manager has the authority to obtain authorization Maintenance release
accordance with on type of aircraft fleets, so can be responsible for the airworthy aircraft.
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4.6.7 IERA for Authorization Release
a. IERA for Authorization Release may be issued to Avionic personnel to enable them to
issue Return to Service sign off discrepancies entered in the cabin or AFML that relate to
the systems, after an evaluation of their training and daily work experience. This IERA
Authorization Release does not applicable for releasing an aircraft for flight.
b. IERA for Authorization Release may be issued to personnel that meet the following
requirements :
1. Individuals must possess a valid Avionic DGCA LAME or Foreign Authorization

License
2. Must be thoroughly familiar with:
(a) Company procedure.
(b) MEL and CDL including the preamble.
(c) Required Inspection Items (RII)
3. Must complete a formal training program to perform maintenance on their employer’s
equipment and system.
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Dispatch Authorization
4.7 Dispatch Authorization

4.7.1 General
Dispatch Authorization (DA) is an authorization that given by 121 Quality Control Division as per
request from subcontracted AMO in condition when the occurrence of damage or defect which
cannot be rectified at the place of origin occurrence, and when this damage or defect is not
covered by:
a. The Minimum Equipment List, or

b. The Configuration Deviation List, or
c. The appropriate Manufacturer’s Manuals.
And when the Pilot in Command, after due consideration of all factors, deems that the airplane
is safe for flight, he may, as his sole discretion, and after conferring with the Ground Engineer
in-charge, arrange for the application of Dispatch Authorization (DA) Form No. LA-TF-03-09 and
sent to 121 Quality Control Division for approval.
A damage or defect released under a Dispatch Authorization must be rectified when the airplane
next returns to the main base.
4.7.2 Application
a. The Ground Engineer, in consultation with the dedicated M&E as MCC subcontracted
AMO, shall initiate a request for Dispatch Authorization, prior to apply the dispatch
authorization MCC shall Request authorization 121 M&E Quality Control Inspector, then
after having verification submit the DA application to 121 Quality Control General Manager
b. Where possible, the DA application should be faxed, in cases of expediency; the
requisition for a DA may be made by telephone or radio. In such an event a follow-up DA
on the request shall be made urgent MCC AMO should send the follow-up DA to ground
engineer by fax where the aircraft are on the ground after approved by Quality Control
General Manager.
c. The Dispatch Authorization application shall be issued by MCC AMO on duty.
d. Dispatch Authorization approval shall be sent by fax when DA has been approved by
Quality Control General Manager after having consultation with Operation Department,
however if the Quality Control General Manager were absence at the time of occurrence,
the responsibility will fall to Assistant Manager Quality Control Inspector.
4.7.3 Procedures
a. The Engineer in charge shall initiate request for a DA only after due consultation and
agreed by MCC AMO on Duty. This does not, however, preclude the Ground Engineer in-
charge of the airplane from discussing the defect with Pilot in Command.
b. The Engineer-in-charge of the aircraft shall provide full details of the damage or defect
report be transmitted to the Maintenance Control and Quality Control including reasons for
inability to perform a repair. To minimize the delay, details of the request for a DA may be
made by telephone or radio to the MCC AMO and followed by E-mail.
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c. On receipt of a DA, the ground engineer in-charge of the aircraft shall enter the
maintenance action required in the “ACTION” block of the AFML, including any conditions
or limitations specified in the DA, and quote the DA number.
d. Where a condition of a DA is requiring repair or modification and is not detailed in the
appropriate manufacturer’s manuals, the repair or modification instructions will be
authorized on the appropriate document.
The intent of the document will be advised to the line station by urgent fax in sufficient detail to
enable the station to perform the work. The requirements to perform the repair or modification
will be included in the AFML.
4.7.4 Aircraft on the Ground (AOG)
When an aircraft experienced On the Ground (AOG) due to technical reason, MCC AMO will
promptly notify all related department regarding the arising difficulties encountered on the
aircraft and issuing aircraft on ground declaration (Form No.: LA-TF-03-02) and chronology
report of cause the AOG condition (form No : LA-TF-03-05), both forms is sent to MC Division
and 121 Quality Control Division.
MCC AMO and 121 FMM will ensure all resources are available when the AOG occurs,
monitoring the progress of maintenance action by the maintenance personnel to meet the target
completion. Notification will be made for the aircraft availability after return to service by
submitting aircraft serviceable declaration (Form No.: LA-TF-03-03) to MC Division and
Quality Control Division including all maintenance actions performed are correct and
complete and recorded on maintenance log book (AFML).
Aircraft on Ground (AOG) handling procedure will be explained more detail in FMMPM (Fleet
Maintenance Management Procedures Manual) document number LA-DE-02-03.
4.7.5 Aircraft Handling
Engineer or mechanic AMO/MRO contracted by Lion Air is responsible to dispatch the aircraft
from the ramp. An appropriate personnel approved by Approved Maintenance Organization is
responsible to dispatch the aircraft at station based on the Lion Air routes. A mechanic may be
delegated to assist the engineer to dispatch the aircraft.
4.7.5.1 Aircraft Dispatch

1. Engineer or mechanic is responsible to supervise for the operation of the cargo door. He
ensure before the aircraft dispatch cargo doors are closed and locked.
2. To perform visual inspection of cargo door latch locks according to the respective aircraft
type AMM.
3. After the aircraft has been serviced, cargo loading and passenger boarding completed, all
ground support equipment have been removed before starting the engines except air start
and ground power unit, engineer shall perform an external visual inspection to ensure that:
a. All of access doors and service panels are closed and locked.
b. Landing gear lock pins, steering lock out pins and air intake covers have been
removed, landing gear door ground control is closed. If push back is required, steering
lock out pin and Nose landing gear lock remains install until push back has been
completed.
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c. If the aircraft has not been damaged. Pay special attention to doors, service panels
and areas in the vicinity of door opening. Also check the flight control surfaces, wing
tips and the lower side of rear fuselage and that chrome on landing gear chock struts
are visible.
4.7.5.2 Aircraft Refueling / De-fueling
Since the task is carry some potential risk, it is required maintenance personnel who perform
the fuelling/de-fueling shall have been trained on fueling procedure for each Aircraft Type,
including hand-on training for refueling on each Aircraft Type they are trained for.
This refueling and de-fueling requirement is applicable to all Maintenance providers who
handle Lion Air aircraft shall at least in accordance to Chapter 19 of this CMM.
 When fueling an aircraft is to be performed, the engineer / trained mechanic and PIC
shall follow safety regulations to avoid a potential fire hazard, local authority
regulations.
 Refer to the appropriate Aircraft Maintenance Manual ATA Chapter 12 and 28.
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AD Handling
4.8 AD Handling
4.8.1 General
The Indonesia DGCA will issue airworthiness directives in a timely manner, which will mandate
actions necessary to correct an unsafe condition.
Lion Air shall maintain recording of aircraft Airworthiness Directive (AD) Compliance, Service
Bulletin (SBs) Compliance and other aircraft status data.
An unsafe condition will exist when evidence is found during the evaluation of failures,
malfunctions, defects, service difficulties or further analysis or test:
a. That the design does not comply with the applicable airworthiness requirements and this
non-compliance reduces the safety level required for that product.
b. That the design although complying with airworthiness requirements exhibits characteristics
that reduce the safety level required for that product
Upon evaluation of the Airworthiness Directives (AD issued by DGCA) and it is applicable to
aircraft, engines or appliances operated by Lion Air, it will be follow up by Planning & Technical
Services Division for Engineering Authorization issuance as a method of AD compliance.
The AD direct received from state Civil Aviation Authority (CAA) of aircraft manufacturer such as
FAA, EASA and other Civil Aviation Authority, if it is applicable for Lion Air aircraft & appliances
the AD will be follow up and evaluate by Planning & Technical Services Division for Engineering
Authorization issuance and listed in the Airworthiness Directive base line.
a. Planning & Technical Services is responsible for the receipt and distribution of schedule and
emergency AD’s during normal business hours to related department
b. Quality Control is responsible to evaluate/verification, and monitoring of AD status.
c. Planning & Technical Service is responsible for determining and specifying the actions
required by the AD. For applicable AD as a method of compliance and responsible for
scheduling and controlling the compliance of AD that already transferred into Engineering
Authorization Mandatory, including updating of status accordingly.
4.8.3 Procedures
a. Quality Control and PTS will receive the FAA, CAA Bi-Weekly AD list from Technical
Publication and also receive AD from DGCA (Directorate of Airworthiness Aircraft
Operation)
b. Planning & Technical Services will evaluate AD, whether applicable to Lion Air fleet.
c. Planning & Technical Services Issue the Airworthiness Directive base line list
d. Planning & Technical Services monitor and evaluate issuance of Mandatory Engineering
Authorization.
e. Quality Control will ensure the AD status and accomplishment to conform with date of
expired of those AD.
The detailed procedure can be referring to PTSPM Chap.3.2.7
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Component Tracking System For 121 Operator
Performing the Aircraft Maintenance In-house
4.9 Component Tracking System for 121 Operator Performing the Aircraft
Maintenance In-house
4.9.1 Introduction
This chapter provides guidelines for the development of a Component Tracking System, which
meets the requirements of CASR part 121.369 (l). The chapter describes implementation of the
program by Lion Air.
In compliance with Indonesia Civil Aviation Safety Regulation (CASR parts 43 and 121), Lion Air
is required to show traceability of its component certification documents permit proper
Airworthiness Release of airplanes.
Aircraft part, raw material and standard parts must be accompanied with a certificate of
airworthiness or any other documents traceable to Original Equipment Manufacturer (OEM),
Part Manufacturer Approval (PMA), and holder of Technical Standard Order Approval (TSOA).
For the purpose of Component Tracking System has to design for the component identification
with a distinctive color coded component tagging, appropriate for the recording of component
movement and times, from removal to reinstallation. The system is designed to meet the
requirement of CASR part 121.379, 121.380 and CASR part 145.51.
There are 6 (six) of Lion Air Component Tagging system:
1. The Serviceable Tag is made in light green color hard paper is used to identify a serviceable
unit. The tag is attached on parts, which had been inspected by Inspector during receiving
inspection refer to previous certificate from vendor or repair station.
2. The Unserviceable Tag is made in light red color hard paper is used to identify
unserviceable unit. Inspector attaches the tag on parts, which is unserviceable whether after
service from aircraft or rejected/condemned during receiving inspection.
3. The Quarantine Tag is made in light yellow color hard paper is used to identify parts that are
still un-described whether it is serviceable or unserviceable. Inspector attaches the tag on
parts until they are described as serviceable or unserviceable.
4. The Robbed Tag is made in two copies of white carbonized papers and one hard paper is
used to identify parts that are removed or robbed from an aircraft, whether it is used to
service other aircraft or for trouble shooting. The Inspector attaches the tag on the aircraft
where the component was removed.
5. The Holding Tag is made in white color hard paper is used to identify that parts was
removed and temporary storage from aircraft in serviceable condition during aircraft in
maintenance and the parts will be reinstall to the aircraft.
6. Other required Tags are described at level 3 Lion Air Company Document level 3 Form and
Tag Instruction Manual (FTIM) LA-DE-03-01.
4.9.2 Policy
1. Each serviceable routable unit shall be identified with the Serviceable Tag. The inspection
signature and stamp under the Release to service statement certify that the unit is
serviceable. The tag will remain attached to the unit as long as the unit remains serviceable.
All newly purchased units and units repaired by outside agencies will also be similarly
tagged.
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2. Each unserviceable routable unit, whether held in stores, flight kits, or line station holding
areas, shall be identified with a Lion Air Unserviceable Tag. The tag will remain attached to
the unit until such time as the unit is re-certified as serviceable.
3. Each routable unit, which is cannot described as Serviceable or Unserviceable shall be
identified with a Lion Air Quarantine Tag. The tag will remain attached to the unit until for
maximum 3 x 24 hours. If the Inspector cannot decide the quarantined parts in 3 x 24 hours,
the parts will be tagged as Unserviceable.
4. Anytime a component is removed from an aircraft, engine or APU and not replaced by a
serviceable component, the robbed tag must be filled by Engineer who removed the parts
and attach the robbed tag at that location
1. The Material Division, is responsible for:
a. Maintain storage of serviceable units in a facility accordance with aviation standard

requirement.
b. Issuing serviceable and collecting unserviceable units required for maintenance.
c. Maintaining a holding area for the units or components which condition status not
confirm, usually unit/component use for trouble shooting.
d. Routing unserviceable unit to shops for re-certification.
e. Establish material receiving process of new units or units repaired and shipping
process of unserviceable material to repair station.
f. Tracking the movement of units, from removal, through Material Logistic to installation
on airplane. The group receives tags and other paper work required to maintain a
Component Tracking System (computer data base).
g. Keeping track of component unscheduled removal failure rates and assuring that
corrective action is taken to counteract adverse trends.
2. Line maintenance personnel are responsible for the replacement of unserviceable units
from airplane and higher assemblies with serviceable units, when a lack of serviceable
spares mandates robbing of parts from other airplane or higher assemblies, maintenance
personnel are responsible for the proper transfer and recording of the transaction.
3. The Quality Control Division is responsible for control of part robbing, and material
receiving inspection are execute properly.
4.9.4. Procedures
This procedure describes that part/component used during maintenance. To ensure each
maintenance organization that performs maintenance for segregating aircraft serviceable parts /
non-serviceable parts, and non-aircraft parts;
1. Replacement of unserviceable unit on airplane or higher assembly
a. When the need arises to replace a routable unit on an airplane or higher assembly,
the responsible maintenance personnel will perform the following:
 Draw a serviceable unit from Stores.

 Detach the Serviceable Tag from the serviceable unit.
 Replace the unit on the airplane or higher assembly with the serviceable unit.
 Fill out the Unserviceable Tag with data on removed unit.
 Route the Serviceable Tag to Planning & Technical Services.
 Firmly secure Unserviceable tag to the removed unit, and route the unit to stores.
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b. Material Purchasing will route the removed unit to the responsible shop/foreign repair
station for evaluation and re-certification.
2. Parts Robbing
a. If a part is required to make an airplane or higher assembly is serviceable, but the

part is not available in stock. The part may have to be robbed from another airplane
or higher assembly. Under such circumstances, the responsible maintenance
personnel will perform the following :
 Select a candidate unit on another airplane or higher assembly which has

adequate time remaining to permit unrestricted operation until at least the next
scheduled maintenance check, using time remaining data from Technical
Records section.
 Perform the rob unit on the airplane or higher assembly and fill out the Robbed
Tag.
 Perform inspection by Engineer.
 Secure inspection approval on the tag.
 Replace the unit on the airplane or higher assembly with the robbed unit.

st
Remove the first (1 ) sheet of tag and attached to the unit.

nd
Remove second (2 ) sheet of the tag and route it to the Planning & Technical
Services.
rd
b. Firmly secure the third (3 ) sheet of the tag on the aircraft where the unit was
removed. Inspection will record robbing of a part with a non-routine write-up against
the airplane or higher assembly. Maintenance or inspection personnel will record
parts robbing from airplanes in line operation in the Aircraft Flight and Maintenance
Log book.
c. Store will remove unit for evaluation and re-certification.
3. Removal of Stored Unit from Service
a. Units may become unserviceable while on a long time in storage in the main
warehouses, satellite warehouses flight kit or outstation stores, due to shelf life
expiry, re-certification required for units loaned to other carriers, modification
requirement, etc.
b. For units in storage which require routing to a shop, stores personnel will perform the
following :
 Remove the Serviceable Tag, and replace it with Quarantine Tag.

 Prepare Job Order to Shop with detail information what inspection required for
the unit.
 After passed inspection, whether it is weighing, hydrostatic test, leak test etc. the
Inspector can re-certified the unit with Serviceable tag.
4. Inventory Tracking of Unserviceable Unit
a. Inventory will use the data from the Serviceable, Unserviceable, Quarantine Tag or
Robbed Tag to update the Component Tracking
b. For robbed parts, Planning & Technical Services will assure that the transfer data is
effect in the Component Tracking System, and that robbed parts from the airplane or
higher assembly are promptly replaced with serviceable parts.
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c. Inventory will hold the Serviceable Tag, Unserviceable Tag, Quarantine Tag or the
Robbed Tag in file, until the Unserviceable unit was re-certified as serviceable, at
which time the tag may be discarded.
5. Inspection processing of Unserviceable Unit
a. Store-man will :
 Record data of the unit was receipt in a ledger.
 Enter parts total hours/cycle data on the back of the Unserviceable tag
b. Inspection unit will determine what actions will be taken and proceed with one of the
following procedure :
 Certification of Unserviceable unit.
 Certification by an outside repair agency.
 Rejection of units beyond economic repair
6. External Repair of Unserviceable Units
a. Unit will normally be sent to external repair if in-house shop does not have
capabilities to handle the unit, or if the unit is under warranty.
b. The responsible shop will enter the appropriate blocks on the red tag and route the
parts to Shipping/Receiving section.
c. Shipping/Receiving section will hold the unit in a suitable holding area, and be advice
Material Purchasing to prepare a Repair Order.
d. Material Purchasing will identify a qualified repair agency, prepare a Repair Order,
and send a copy of the repair order to Planning & Technical Services for update of
the Component Tracking System.
e. Shipping/Receiving section will detach the red tag from the unit and retain it in a
follow up file until the unit is returned. Shipping/Receiving section will also pack and
ship the unit to the approved maintenance organization/repair agency.
f. Shipping/receiving inspector will also send a copy of the AMO/Repair Agency strip
report and/or Shop Finding Report to Planning & Technical Services for update of the
Component Tracking system, and record keeping.
g. Shipping/Receiving unit will route the serviceable parts to Store for storage.
7. Rejection of a Beyond Economical Repair Unit
a. The Material Review Board Principal will plan a meeting concerning existing unit
Beyond Economical Repair (BER) to decide the BER unit disposition.
b. The Material Review Board members who consist of representative Logistic,

Engineering, Inventory, Quality Control, Warranty and Material will determine
disposal action jointly and issue a recommendation.
c. Shipping/receiving inspector will also send a copy of the AMO/Repair Agency strip
report and/or Shop Finding Report to Planning & Technical Services for update of
the Component Tracking system, and record keeping.
d. Shipping/Receiving unit will route the serviceable parts to Store for storage.
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8. Rejection of a Beyond Economical Repair Unit
a. The Material Review Board Principal will plan a meeting concerning existing unit
Beyond Economical Repair (BER) to decide the BER unit disposition.
b. The Material Review Board members who consist of representative Logistic,

Engineering, Inventory, Quality Control, Warranty and Material will determine
disposal action jointly and issue a recommendation.
c. Inspector will prepare and release a Scrap Form and attach a hard copy to the unit
and a hard copy for the file purpose at Inspection Unit Office.
Main Material Store section will hold the unit for final disposal. After a course of
disposal action is agreed upon, the Scrap Form copy (soft copy) is then distributed to:
 Logistic as member of Material Review Board relevant to value the unit.
 Technical Record for removal of the serial number from the component databases
and retention policy execution.
 Inventory Control for adjustment of inventory, and replacement authorization.
 Material Planning for adjustment of Material provisioning estimation
 Material Inspection Unit as a hard copy at Material Inspection Unit.
d. Main Material Store section will dispose of the parts per normal procedures. One
copy of the Scrap Form will remain attached to the unit as long as the unit is on Lion
Air premises until the final disposal.
9. Storage/Issue of Serviceable Unit
a. The Material personnel that received a serviceable unit from internal or external shop
will assure that the accompanying document contains all the necessary and correct
information. The unit then processed per normal procedures until needed.
b. When the need arises, Maintenance personnel will request the serviceable unit from
the Store in the Area.
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Component Tracking System For Lion Air
Subcontracting all the Aircraft Maintenance to
Approved Maintenance Organization (AMO)
4.10 Component Tracking System For Lion Air Subcontracting all the Aircraft
Maintenance to Approved Maintenance Organization (AMO)
4.10.1 Introduction
The subcontracted AMO is contracted to maintain and repair all aircraft components. Part of this
components are performed under their own workshop as per capability list (Ref BT-CL-01) and
part of those material shall be sub-contracted on the market with a selected and approved
maintenance organization.
The subcontracted AMO only select known and experienced components maintenance repair
organization approved by DGCA for components P/N of 121 Lion Air fleet. All Repair Station
approval certificate should be managed by BAT AMO under its own procedure and always
updated with the last valid approval and associated capability list.
All components after maintenance should be released with an Airworthiness Document from the
approved maintenance repair station (FAA 8130-3, TCCA Form One, EASA F1, DGCA 21-18,
etc.) prior installation on 121 Lion Air fleet.
The subcontracted AMO is contracted to supply and control on receipt all material and
components prior to installation by AMO/MRO contracted on Lion Air fleet.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 5
MAINTENANCE AND
ALTERATION PLANNING
MAINTENANCE AND ALTERATION PLANNING
Work Preparations
5. MAINTENANCE AND ALTERATION PLANNING

5.1 Work Preparation
5.1.1 General
The Maintenance Program (MP) of each aircraft type describes the technical activities, which
are required to maintain the aircraft in airworthy and reliable economic way.
For alteration activities, the reference will be published by Planning & Technical Services
Division according to Service Bulletin or recommended Service Bulletin, Airworthiness Directive,
which is issued by Aviation Authority of the State Aircraft Manufacturer’s even they are not
legally binding for Indonesian Registered Aircraft or issued by the DGCA.
Planning & Technical Services Division issues a reference Job Order for maintenance,
preventive maintenance and alteration based on Maintenance Program (MP), which is published
by Planning & Technical Services Division.
The Maintenance Program will consist of:
a. The schedule maintenance task to be accomplished at specific intervals with objective to

prevent deterioration of the inherent safety and reliability levels.
The schedule maintenance program use the principles and philosophies develop by the Air
Transport Association’s (ATA) Maintenance Steering Group (MSG) logic are used.
b. Unscheduled maintenance tasks, resulting from scheduled tasks, mal-function reports and
data analysis with the objective to restore the equipment to an acceptable condition. The
schedule maintenance tasks are published in the Maintenance program (MP) Requirement
of each aircraft type.
c. Engineering Authorization referring to applicable Airworthiness Directive(s), Service
Bulletin, Aircraft Maintenance Manual, Component Maintenance Manual or other document
relevant to the problem. Detail procedure is described at Planning and Technical Services
Procedure Manual (PTSPM).
a. Lion Air Planning & Technical Services Division is responsible to control, copy and
distribute the Maintenance Programs (MP) after approved by DGCA.
b. Lion Air Planning & Technical Services Division is responsible to develop and revise the
Maintenance Program (MP), authorized Engineering Authorization (EA).
c. Quality Control Division will review the Maintenance Program (MP)
d. The Quality Control Division is responsible to control the maintenance programs are
implemented and in compliance with the applicable CASRs
5.1.3 Procedures
The Maintenance Program (MP) for individual aircraft type defines the scheduled maintenance
tasks refer to their specific interval for airframe, system whilst an aircraft (on-wing) for Engines
and Components. Off-wing tasks are usually described in the relevant engine/component
manual.
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Alteration and Repair Control
5.2 Alteration and Repair Control

5.2.1 General
This procedure describes the alteration or repair design control which affected to the aircraft
including engine and its components to improve the safety, performance, reliability, passenger
comfort or restore the damage aircraft.
Lion Air is subcontracting alteration design to approved third party and repair design third party
AMO. Alteration and repair control and responsibilities remain to Lion Air.
5.2.2 Design Data

Design data is data requested to perform alteration or repair such as: standards, limitation and
tolerance associated with the manufacture, repair (including processing), modification,
inspection, and testing of aircraft, engine and component.
Approved design data consist of the data approved by the relevant airworthiness authority;
aircraft manufacture other approved design organization.
New design data in the form of standalone design or change to existing design must be
approved by either the manufacture of the original equipment (OEM), or the DGCA. All of new
design data for alteration coming from supplier, which is not approved by aircraft manufacture,
must be submitted to DGCA for approval to meet the provision of CASR part 21 and part 25.
To follow up Alteration or Repair Design, some document bellows shall be provided:

a. Design of alteration or repair.
b. Aircraft part for use as replacement (substitution).
c. Specification aircraft material for maintaining of aircraft, engine and component.
Develop reference to the design procedures, which are acceptable to the authority and limit the
scope to design which do not affect the type of certification basis for the product (concerning
A/C type). Such alterations and repairs are considered minor, providing they do not appreciable
effect of weight & balance, structural strength, performance, power-plant operation, flight
characteristic or other qualities and are done according to acceptable practices method or
techniques.
Major design change will be carried out in consultation with aircraft manufacture and approved
by DGCA.
5.2.3 Design Development and Planning

a. Depend on the complexity and magnitude of the design being undertaken, planning shall be
carried out as required under the direction of the DGCA for approval of the design. Design
alteration and repair activities will be coordinated and approved by engineering function
within their scope of authorization.
b. All input requirements and the design standards to accomplish alteration or repair activities
are identified in accordance with the Manufacturer Service Bulletin or Structure Repair
Manual and DGCA Authorization.
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c. Plan of Design shall be fully documented to provide all necessary instructions for
manufacturing or fabrication and release of the final product. In addition, documentary
justification for the design will be held on file.
1) Drawings must conform to company standards for presentation and contents.
2) Justification will consist of reference to appropriate design standards, tests, and
calculations, previous experience or written agreement from the manufacturer.
3) Regulatory requirement appropriate to the function of the product will be observed.
d. Where a design have more than one activity or involves more than one specialist area the
design documents shall be reviewed at appointed stages before release. The review shall
include the person responsible for release and any other specialist personnel required.
e. Alterations and repair which constitutes changes to existing designs may where
appropriate be reviewed (assesses) with the manufacturer or original design authority.
Records of review (assessment) shall include in the Planning & Technical Service report.
5.2.4 Approval Application
a. Design planning
Design planning shall be submitted to DGCA, before implemented same document shall
be prepare for justification such as, design including reference as appropriate to applicable
Design Standards, Similar Designs, Company Design and Operating Standards.
Planning & Technical Service function is responsible to ensure documentation drawings

and proof of compliance leading to approval are prepared, checked as necessary,
approved and filed in appropriate form or re amended as required.
Design that falls outside the scope of approval must be submitted to DGCA on an
application for approval of repair and alteration form (DGCA 21 – 09). Subject to design
complexities and airworthiness implications, requirement for prototyping and additional
verification will be identified in conjunction with DGCA requirement.
Quality Control will conduct conformity of design and issuing statement of conformity Form
DGCA 21 - 7 during the first article inspection, final production and installation which
include as the following subjects:
1) Material Receiving,
2) Processes and Processing,
3) Critical and Major Characteristic,
4) Workmanship,
5) Adequacy of Drawing and Related Change Record,
6) Adequacy of Inspection Records,
7) Material Review Action,
8) Previously Produced Parts,
9) Software,
10) Witnesses of Qualification Test
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b. Design Validation
Performing new designs or changes to existing designs, which directly affected by

installation or functionally of the proposal a validation process, will be adopted as part of the
final release procedure by using form DGCA 43 - 337. A person who performs a major
repair or modification, or who signs a maintenance release, shall ensure that the major
repair or modification conforms to the requirements of technical data that has been
approved by DGCA
In simple cases, this may involves coordination with workshop personnel for the
manufacturing or Quality Control personnel for installation of the first article; in others, it
may involve operational proving flight. Validation may be necessary at earlier stages prior
to first article production.
c. Design Change
Upon any change of existing alterations and repair design shall be reviewed against the
original design standard, assessed as either minor or major changes and presented to the
DGCA by issuing Change Data Sheet can use as reference for manufacturing process and
installation continuity.
A “Minor Change” is one that has no appreciable effect to the fit, form and function of the
part, all other changes that not classified as minor change is “Major Change”.
The Change Data Sheet, which has minor changes categories will incorporate in the
Drawing and not required to be approved by DGCA Engineering prior to continue the
production.
The Change Data Sheet which have major changes categories will affect to the drawing
modification by use revision letters in alphabetical sequence starting with ‘ A ’, and shall be
Approved by DGCA Engineering prior to continue the production and installation.
d. Maintenance Program
Maintenance Program develop and revision by Lion Air.
The Approved Maintenance Review Board (MRB), Maintenance Planning Document

(MPD), Airworthiness Limitation Items (ALI), ETOPS items, Supplement Inspection
Document (SID) and Corrosion Prevention and Control Program (CPCP) are the basis for
of establishment the maintenance program documents.
In addition, scheduled maintenance task based on experience and repetitive inspections as

directed by Airworthiness Directives are also included in the Maintenance program. The
Maintenance Program published in corresponding aircraft maintenance manual, and will be
periodically updated.
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1) Development of Maintenance Program
The development of maintenance programs is based upon the information of the

reliability program. Other pertinent information such as manufacturer information, result
of special or sampling inspections will be considered as substantiating data.
Periodic reviews of a complete maintenance program will ensure optimized
maintenance program with regard to content and check intervals.
2) Maintenance Check Interval
The maintenance check (A, C or Phase Check) interval adjustment will normally base
on the reliability analysis of previous sampling data collection. The sampling program
will be proposed by PTS Division and validated by Quality Control Division. If deemed
necessary, special sampling inspections may be required.
The interval adjustment for engines and component is based on the reliability data
review. If deemed necessary. Specific sampling inspections may be required.
3) Maintenance Program Change Approval
The maintenance program content, major revision or maintenance interval change of

inspection of an aircraft, engine and component, shall be preliminary approved by
DGCA.
The Lion Air Planning & Technical Services Division is controlling and monitoring the
maintenance program issuance, revision, and modification.
All amendments and revisions of the approved maintenance program shall be furnished
to maintenance organizations, personnel and end users to whom the maintenance
program has been issued.
4) Maintenance Program Compliance
The Approved maintenance provider is responsible to ensure that all individual

maintenance program items are performed in compliance with the contents and interval
as describes in the Lion Air Maintenance Program (MP).
The subcontracted AMO is subcontracted to transfer the Maintenance Program task in

to the Job Card. The check package provides individual work, which are planned per
individual aircraft type and determine the items are to be performed.
PTS Division perform to check for maintenance program full implementation by AMO.
Lion Air PTS is monitoring and controlling maintenance program implementation.
5) Short Term Escalation
Due to the reasons of operational and/or maintenance work loads, it becomes

necessary to extend the time interval.
The PTS Division shall request Lion Air approval before any short term escalation.
The extension application shall be recorded in the special form and shall not exceed as
specified in the ACL D76.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 6
MAINTENANCE RECORD AND
RETENTION
MAINTENANCE RECORDS AND RETENTION
Technical Record
6. MAINTENANCE RECORD AND RETENTION

6.1 Technical Record
6.1.1 Introduction
This chapter describes a Technical Records control system in Lion Air. The retention of records
enables a Lion Air to maximize the value and utilization of its assets (airplanes, engines,
components, appliances, etc.) by documenting proper parts removal & installation, schedule
and unscheduled maintenance task, alteration, repair, modification, maintain a list of current
alterations to each airframe, engine, and appliance, the current status of life limited parts of
each airframe, engine, and appliance.
The chapter describes the policies and procedures to be used by Technical Records, under the
supervision of Planning & Technical Services Manager and control of the Quality Control
General Manager. The policies and procedures are designed to meet the requirements of
CASR 121.369 and 121.380.
6.1.2 General
Technical Records will be filed and stored in such a manner that the records will be readily
accessible to authorized auditors and other personnel. The filing and storage system shall
promote easy of retrieval, accessibility and adequate controls.
6.1.3 Filling Provisions
a. Recording Maintenance Data
1) Recording maintenance data means to record all maintenance; preventive

maintenance and alteration activities inspection perform and up to approved
Maintenance Release is signed off as required by CASR 121.709.
2) All airplane records are included in the part of the Aircraft Flight and Maintenance Log
(AFML), which should meet as required under CASR 121.380 and 121.709 otherwise
causes to be made maintenance records falsification as stated in CASR 43.12.
3) The recording of all work carried out on airplane, components and issuance of
instruction records, receipts, certificates, etc. shall be accomplished by the used of
appropriate approved forms.
4) All forms that record details of overhaul, repair or modification of an airplane or
component must be processed and retained as part of current and complete history of
the aircraft, or component, in a condition presentable to Indonesian DGCA.
5) All maintenance personnel are responsible for accurate recording and documenting of
work performed and approved, using an appropriate company document to determine
its compliance with the Indonesian CASR’s.
6) Base on CASR 121 380 (c) all maintenance records required to be kept by this
section available for inspection by the Director
b. Handling Technical Records
Technical records handling Means a handling all of administrative maintenance document

and technical data respecting to the maintenance, preventive maintenance and alteration
work performed. These records are filed and kept in the Technical Record subdivision.
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Technical Record
c. Filing of Maintenance Document

Filing maintenance document and technical data means retrievable filing of all maintenance
documents and technical data for which a retention period as required under CASR
121.380, 120.380a and 121.709.
A copy of each Job Order with all attached supplementary form shall be maintained in the
Planning & Technical Services.
A Planning & Technical Services ensure each maintenance document for work
accountability, parts used; engineers; and Inspectors sign or authorized personnel who
certify a maintenance release before such document send to technical record for proper
filing.
6.1.4 Filing Procedures
a. Airplane records received will be sorted and filed appropriate to their retention
requirements.
b. Maintenance records will be filed on a daily basis.
c. Specific entry on the AFML for fuel remaining and fuel up-lift; oil added to the engines and
APU shall be recorded and then transferred to the electronics data recording for the use of
engine performance analysis.
d. All major maintenance records will be retained as complete packages as received from
subcontracted, Line Maintenance Department or from principal contract agencies.
e. The record keeping system assures that adequate and appropriate records are maintained
for all work performed on a Lion Air airplanes. The retention of records enables Lion Air to
maximize the value and legislation of its assets (airplanes, engines, components, etc.) by
documenting proper parts installations, and schedule/unscheduled and maintenance action.
f. The record keeping system assures that records will be filed and stored in such a manner
that the records will be readily accessible to authorized auditors and other personnel. The
filing and storage system shall promote: ease retrieval, accessibility, and adequate controls.
The storage of maintenance record might be in hard copy formats and electronic devices
such as in CD’s format. Technical Record is also maintained in the Lion Air Computerized
System designed with adequate security system and continuous multiple backup system
(see also QCPM Ch.12.7).
g. When an aircraft becomes involved in an accident or incident, the related flight recorder
records and, to the extent possible, the associated flight recorders are preserved and
retained in safe custody pending disposition in accordance with the appropriate
investigation.
h. Maintenance records are required to be stored safety from fire, flood, theft and alteration.
Computer back up discs and cassette are to be stored in a different location from those
containing the current working discs and tape cassette and in a safe environment.
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Record Retention Requirement
6.2 Record Retention Requirement

6.2.1 Retention/Disposal and Transfer
When a Maintenance Organization used by Lion Air terminates its operation, the maintenance
organization shall return all retained maintenance records to Lion Air.
Record retention means to maintain the record and filed in certain time in accordance with the
requirement of CASR 121.380.
Technical Data Records are classified into four retention categories:

a. Schedule : These records category is include transit/pre-flight/daily check.
b. Continuous : These records are continuously updated. Such records reflected a
current of Lion Air operations at any point in time. These record are
include: Total time in service (hours, calendar time and cycles, as
appropriate) of the aircraft, engines and all life limited components, its
everything is set out in TRAX system; Current status of compliance with
all mandatory continuing airworthiness information; Appropriate details
of modifications and repairs; Time in service (hours, calendar time and
cycles as appropriate), since last overhaul of the aircraft, engines, or its
components subject to a mandatory overhaul life; Current aircraft status
of compliance with the maintenance program.
c. Repetitive : This category includes the records of work repeated at specific intervals
retained until the work is repeated or superseded by other work after
the work is performed; downloaded aircraft flight recorder records;
include detailed maintenance records to show compliance of all
requirements for signing of a maintenance release.
d. Permanent : This category includes permanent changes to the configuration of
airplanes, engines, components and appliances.
Retention Period
 Records with category Schedule shall be kept as an active file for period of 15 (fifteen)
months.
 Records with category Continues, Repetitive and Permanent shall be retain for minimum
period of 90 (ninety) days after the aircraft, engine and component to which they refer, has
been permanently withdrawn from service.
 Records in the category Repetitive that showing compliance all requirements for signing of
a maintenance release have been met have to be retained for a minimum period of 1
(one) year after the signing of the maintenance release.
 Completed AFML pages are to be retained and readily available to provide a continuous
record of the last 6 (six) months operation periods.
 The record of fuel remaining and fuel up-lift; oil added to the engines and APU shall be
retain for a minimum period of 3 (three) months.
 The records with category “Continuous”, “Repetitive”, “Permanent” shall be retained
permanently or until the work is repeated or superseded by other work, and treated as an
active file for 2 (two) years period, then transferred to dead storage for 5 (five) additional
years.
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Record Retention Requirement
Such required records having traceability of historical back to birth categories as continues
and permanent records are to be retained.
a. The manuals distribution procedure and the revisions distribution procedure are
implemented, including system monitoring of the recipient acknowledgements of such
documents have been received and revision inserted appropriately.
b. System of obsolete data/manual retrieval from all recipients is implemented.
Disposal
All record having passed 5 (five) year storage as dead record shall be destroyed.
The method of destroying is depending on the record media, it can be shredded for a paper
record, or broken if the record is in the form of disk.
The disposal procedure was described at PTSPM Chap. 3.2.26.
Transfer
In the event of temporary change of operator, all maintenance records shall be made
available to the new operator.
When airplane, engines, components or appliances is returned to lessor or sold, permanent
records are also transferred to the owner or new operator.
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Revision of Current Publication
6.3 Revision of Current Publication

Assessment of distribution current data/manual to department/division or staffs are performed by
Quality Control Division and regular surveillance inspections shall be performed to ensure that the
revisions are carried-out.
The data includes:
a. AMM, WDM, SRM, IPC, CDL, OHM, CMM, Service Bulletins, Modification Status etc., which
will be solely distributed by Technical Publication.
b. The manuals distribution procedure and the revisions distribution procedure are
implemented, including system monitoring of the recipient acknowledgements of such
documents have been received and revision inserted appropriately.
c. System of obsolete data/manual retrieval from all recipients is implemented.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 7
WEIGHT AND BALANCE
CONTROL
WEIGHT AND BALANCE CONTROL
General
7. WEIGHT AND BALANCE CONTROL
7.1 General
7.1.1 Introduction
This chapter describes the general method and procedures for maintaining the aircraft
weight and center of gravity limitation, as specified in the Type Certificate Data Sheet and
approved Airplane Flight Manual (AFM). Detail information about the weight and balance
method and procedures describe in Weight and Balance Manual Document
no. LA-DE-02-04.
The purpose of this weighing procedure is to ensure that the empty weight and CG location
is in correct condition, thus essential for safe operation.
In general, all units concerned with aircraft weighing are responsible to ensure that the job is
correct and conduct properly in an effective way. Quality Control Division has to appoint and
authorized weighing officer to supervise the aircraft. Weight and balance procedure are the
responsibility of Lion Air Planning & Technical Services Division.
7.1.2 Compliance Requirement
The aircraft must be weighed at the following occasions and interval

a. The aircraft should be weighing within the preceding 36 calendar months (Ref. CASR
121.165)
b. After major repair or modification in which the additional weight of modification or
reduction in weight has been exceeded 0.5% of the maximum landing weight.
c. The empty CG (Center of Gravity) position has changed more than 0.5 % of MAC due
to some reasons e.g. major alteration, major repair and/or repainting.
d. Occurrence of incidence, which determined by DGCA for re-weighing.
Note : Weighing of aircraft shall be accomplished at AMO or other station as listed in ACL
and supervised by designated certificate holder, which is under coordination of
Subcontracted AMO Technical Service Division.
7.1.3 Procedures
Accomplishment of weight and balance shall refer to appropriate weight and balance
manufacturers instruction manual and level II Lion Air Weight and Balance Manual Document
no. LA–DE–02–04, these procedures included:
a. Pre-weighing and weighing requirements
b. Weight and balance records, consist of:
1) equipment check list
2) initial weighing
3) weight/CG change running records
c. Methods and procedures for maintaining weight and CG within approved limits (graphs,
tabular or computer based, etc.) used.
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WEIGHT AND BALANCE CONTROL
General
Weight and Balance report LA-TF-02-29 shall be prepared and issued by Technical Service
according to actual weighing data, besides it has to show that the aircraft does not exceed
maximum weight limits after reweigh or any changes of weight that has been obtained from
recalculation (change of cabin arrangement). The weight and balance report shall be
submitted to Quality Control Division for having approval by Quality Control General
Manager.
For scheduled weighing, (according to the Maintenance Program (MP) for each aircraft type),
the new weighing report shall normally be approved and issued not later than the expiration
date. And for all other weighing, the new weighing report shall be approved and issued
before an aircraft is released to service. Any new weighing report shall supersede the
previous report, the original copy of weight and balance report should be on-board the
aircraft.
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Issued : 6
COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 8
SHORT TERM TIME
ESCALATION
SHORT TERM TIME ESCALATION
General
8 SHORT TERM TIME ESCALATION
8.1 General
8.1.1 Introduction
This chapter provides guidelines for the preparation of a Short Term Time Escalation
Program, which meets the requirements of ACL part D-76.
This chapter also describes Short Term Escalation application for an inspection package or
item due to material or tooling not available and no other alternative to resolve the problem of
plan on time.
Planning & Technical Service shall be forwarded the application of Short Term Time
Escalation to Quality Control Division. The application valid only for one time and the
remaining flight hours or cycles due on next letter check, shall not be accumulated.
Lion Air is authorized by its Reliability Program to establish a Short Term Time Escalation
Program.
Short Term Time Escalations shall not be used to authorize continuing of an item in service
beyond the first opportunity to accomplish it without schedule interruption.
When extraordinary circumstances arise necessitating the escalation of check or task
identified in Lion Air maintenance program, the Short Term Time Escalation may be applied
to permit rescheduling of the check or task. Short Term Time Escalations also permit
scheduling of time controlled tasks in conjunction with other scheduled task when the
specified intervals are different, but are still within close proximity.
Short Term Time Escalations may be applied to any time controlled tasks on individual
airplane, component or appliance operated by Lion Air.
The Quality Control General Manager shall have administrative control for escalation
procedure.
Lion Air AMO Subcontractor shall inform Lion Air PTS of any difficulty to fulfill maintenance
requirements and shall request an escalation to Lion Air PTS
a. Planning & Technical Services is responsible to initiate of work package or individual item
Short Term Time Escalation application.
b. Quality Control is responsible to approved or disapproved of the escalation. The Quality
Control General Manager may delegate his function to unit Quality Standard.
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General
8.1.3 Definition
Short Term Escalation is means to postpone or re-planning of the Inspection Items or

Maintenance Package due to no other alternative to supply material or tooling and ground
time in accordance with maximum time interval as specified in the maintenance program time
limits.
a. Inspection Item (Individual Item)
Any Inspection Items or Task as specified in the individual Job Card, Component
Replacement Item as specified in the Maintenance Program, Non Mandatory Engineering
Authorization or other Instruction.
b. Maintenance Package (Letter Check)
The maintenance Package is a grouping of Inspection items with the same interval as
specified in the Maintenance Program and additional inspection or alteration, engineering
authorization.
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Limitation
8.2 Limitation
Unless authorized by approved maintenance program, the Short Term Time Escalations shall be
limited to the required needed. The Short Term Time Escalation is subjected to the following
limitations (refer to approved ACL part D 76 – Short Term Time Escalation Authorization):
a. The following is airworthiness items that should not be escalated:
1) Intervals specified by DGCA Airworthiness Directives (AD);
2) Life limits specified by Type Certificate Data Sheets (TCDS);
3) Limitations specified by minimum equipment lists (MEL) or Configuration Deviation
Lists (CDL);
4) Structural sampling periods imposed by Maintenance Review Boards (MRB);
5) Certification Maintenance Requirements (CMR) (unless specifically allowed and
designated by the CMR document); and
6) Fuel system airworthiness limitations (AL) and critical design configuration control
limitations (CDCCL).
b. Escalation of Inspection package is authorized up to and not to exceed from the chart below
and shall not be accumulated.
Aircraft Make/Model/Series Limitations
 Item tasks controlled by Flight Hours (FH)

- 5000 FH or less allowable to ≤ 10%
- More than 5000 FH allowable to 500 FH
 Item tasks controlled by Calendar Time
(DY, MO, YE)
- 12 MO or less allowable to ≤ 10% or 1 MO,
whichever is lesser
- More than 12 MO, but not exceed 36 MO:
allowable to ≤ 2 MO
B 737 – 800/900 ER
- More than 36 MO allowable to ≤ 3 MO
 Item tasks controlled by Landing / Flight
Cycles (LDG/FC)
- 5000 FC or less: allowable to ≤ 10%
- More than 5000 FC: allowable to 500 FC
 Phase Check:
- 120 FH / 74 FC / 12 DY (Whichever comes first)
 Base Maintenance and Heavy
Maintenance Visit (Block to every C Check):
- 500 FH / 500 FC / 3 MO (Whichever comes first)
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Limitation
 Items controlled by flight hours:

- 5000 flying hours or less: 10%
- More than 5000 flying hours: 500 flying hours
 Items controlled by calendar time:
- 1 year or less: 10% or 1 month whichever is
the lesser
- More than 1 year, but not exceeding 3 years: 2
months
- More than 3 years: 3 months
A 330  Items controlled by landing/cycles :
- 500 landing/cycles or less: 5% or 25
landing/cycles, whichever is the lesser
- More than 500 landing/cycles: 5% or 250
landing/cycles, whichever is the lesser
For items controlled by more than one limit, eg items

controlled by flying hours and calendar time or flying
hours and landings/cycles, the more restrictive limit
should be applied.
 Item tasks controlled by Flight Hours (FH)
- 5000 FH or less allowable to ≤ 10%
- More Than 5000 FH allowable to 500 FH
 Item tasks controlled by Calendar Time
(DY, MO, YE)
- 12 MO or less allowable to ≤ 10% or 1 MO,
whichever is lesser
- More than 12 MO, but not exceed 36 MO:
allowable to ≤ 2 MO
- More than 36 MO allowable to ≤ 3 MO
B 737 MAX8  Item tasks controlled by Landing / Flight Cycles
(LDG/FC):
- 5000 FC or less: allowable to ≤ 10%
- More than 5000 FC: allowable Max 500 FC
 Phase Check:
- 166 FH or 73 FC or 12 DY whichever comes
first
 Base Maintenance and Heavy Maintenance Visit (C
Check) :
- 500 FH or 500 FC or 3 MO whichever comes
first.
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Issued : 6
Procedures
8.3 Procedures
These following procedures have to be followed prior to propose the Short Term Times
Escalation:
a. Prior to forward escalation, shall be confirmed that the item is not categorized in the
airworthiness item as specified in chapter 8 - 2.
b. Planning & Technical Services officer shall complete data for the application. There is no
Airworthiness Directive overdue.
c. The request will be documented on a Short Term Time Escalation Form No. LA-TF-02-35 as
outline in Lion Air Level III document Form & Tag Instruction Manual (FTIM), each request for
short time escalation must have an approval from Quality Control General Manager.
d. Attach all data relating item to be escalated but not limited to, such as copy of: Record of
maintenance, Pi-reps, AD’s status, Job Card, IPC, material request in AOG Inquiry
(Purchase Order/Repair Order), etc.
e. The Quality Control of Maintenance Provider shall acknowledge the application escalation
before submitted to the Quality Control General Manager.
f. The Quality Standard, shall review completeness of data and reference prior to decide
approve or disapprove. When approved he shall complete approval column with their stamp
and signatory, record and filed in the Short Term Escalation Control Sheet.
g. Quality Control shall issue the Escalation Monthly report to remind the Planning & Technical
Services Division and other related Division.
h. Quality Assurance Third Party should consult to Quality Control General Manager prior to the
approval.
i. Any parts covered by Short Term Time Escalation must not come into mass production
and/or should not be used as standard for parts procurement.
Quality Control Division should notice the assigned DGCA Inspector of any escalation that has
been issued.
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Forms
8.4 Forms
The Short Term Time Escalation Form which is a proposal document should have contained with
the following information:
a. Identification number of the airplane or component for which a Short Term Time Escalation
is sought,
b. Description to the task and its expiration date in accordance with the existing maintenance
program.
c. Original Interval (in accordance with the existing maintenance program) and the proposed
interval. Specify the controlling time parameter (flight hours, flight cycles or calendar days)
for the task.
d. Proposed interval in terms of flight hours, flight cycles or calendar days.
e. Proposed escalation (proposed interval minus original interval) in terms of flight hours,
flight cycles or calendar days.
f. Proposed escalation as a percentage of the original interval.
g. Detailed explanation of the necessity for the escalation.
h. Signature of the Lion Air Planning & Technical Services General Manager or his designee.
i. Signature of the Quality Control General Manager or his designee.
j. And other required additional information pertaining to the escalation purposes.
The direction for using this form might be fully explained and clearly in Lion Air level II document
as stated in Quality Control Procedure Manual (QCPM) chapter 10.4.
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DGCA Exemption
8.5 DGCA Exemption
An application request for deviation authority must be submitted to DGCA. The letter shall contain a
complete statement of the circumstances from a particular operation deviation from approved
OPSPEC/ACL, signed by Planning & Technical Service General Manager on applicable discipline
and acknowledged by Quality Control General Manager.
Fleet Maintenance Management Division should be monitor the current Short Term Time
Escalation that such escalation will not affected the deviation in operation and seriously prejudice
the safety of aircraft or its occupants in the air or on the ground.
The condition for application and approval of any deviation authority shall be in accordance with
established standard procedures.
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Approval
8.6 Approval
8.6.1 General
This chapter describes procedures for approving/disapproving application of One Time Short
Term Time Escalation of inspection package, inspection item, and finding inspection as
recorded on Aircraft Flight and Maintenance Log (AFML) which accomplishment of the task
unable to be performed due to unavailability of component/part/tool/material/equipment.
Inspection package; Job Card; Engineering Authorization; component replacement

Instruction which inspection task/maintenance task unable to be performed in accordance
with the maximum interval as specified in the Maintenance Program or as specified on time
limitation of respective task.
Finding inspection as recorded on AFML which the rectification unable to be performed

during aircraft undergoing maintenance inspection (A check or higher or phase check).
8.6.2 Procedures
a. Planning & Technical Services should propose application for escalation of Inspection
Package, Job Card, Engineering Authorization, Component Replacement Instruction
prior to perform maintenance inspection (A check or higher or phase check).
b. Check completeness of the application that consists of item to be escalated, type of

inspection, Aircraft Hours/Cycles and reason of escalation including date of the
escalation to be requested.
c. If the particular item are required to be filled up are not complete, send back the
application form to applicant (Planning & Technical Services) to be corrected.
d. Evaluate the application that item to be escalated based on approved maintenance

program.
e. Power plant including components or accessories, airframe components, accessories

and appliances may be escalated up to 10%, not to exceed 500 flight hrs at the time in
service.
f. Individual item, consist of any inspection item or task as specified in the maintenance
program, or other instruction which is not been covered in the maintenance program
may be escalated to maximum as specified in the Short Term Escalation chart as shown
in CMM Chap. 8.2.
g. Those individual items may be escalated to higher figure, by an extended Short Term
Escalation predicted on justification presented to the assigned DGCA Inspector and
subject to approval before exceeding the current Short Term Escalation limitations.
h. One Time Escalation does not apply to the items mentioned in CMM Chap. 8.2.
Limitation.
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Issued : 6
Approval
i. The application would be approved or disapproved after evaluation to the requirement

above mentioned.
j. Send original copy (scan file or copy) of application to Planning & Technical Services
and original of application keep in Quality Control.
k. Issuing monthly report of Maintenance Concession/Escalation Status and monitor

continuously, and Quality Control will send reminder when approaching the expired (2
(two) days before).
l. Distribute the Maintenance Concession/Escalation Status to Planning & Technical

Services.
m. When concession overdue and the corrective action does not accomplished yet to a
particular aircraft, Quality Control will inform to FMM the aircraft will be grounded until
the corrective action satisfactorily done.
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Internal Concession
8.7 Internal Concession
For intending to exceed the specific determined interval time of maintenance program up to 10 % of
time interval, the concession may be handled and issued by Quality Control General Manager by
mean of internal concession. In case of maintenance program of major part ( i.e. engine, landing
gear and APU ), the internal concession could be for maximum 10 % TBO or 500 flight hours
whichever comes first.
The internal concession may also be issued for temporary part covered substantially ad-hoc which
passed Maintenance Review Board (MRB) which are attended by board of management M&E
Directorate, consist of :
a. Quality Control,
b. Fleet Maintenance Management,
c. Planning & Technical Services,
d. Quality Assurance (Batam Aero Technic).
Alternatively, their duty delegated first sub-ordinate.
Maintenance Review Board result should be approved by Quality Control General Manager. Any
parts covered by internal concession must not come into mass production and/or should not be
used as standard for parts procurement.
Application of internal concession submitted by Division Manager concerned accompanied by Lion

Air Planning & Technical Services justification and/or Maintenance Review Board result.
Any terminal concession issued shall be:
a. Monthly reported to DGCA.

b. Engineering Instruction issued for continuously surveillance and controlling the limitation of
MRB program.
Any deviation beyond the scope of internal concession will be forwarded to Directorate
Airworthiness and Aircraft Operation for exemption/deviation authorization approval.
An application request for deviation authority must be submitted to DGCA. The letter shall contain a
complete statement of the circumstances from a particular operation deviation from approved
OPSPEC/ACL, signed by Lion Air Planning & Technical Services General Manager on applicable
discipline and acknowledged by Quality Control General Manager.
Application must be accompanied by Lion Air Planning & Technical Services Division justification to
substantiate that such requested deviation will not seriously prejudice the safety of aircraft or its
occupants in the air or on the ground.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 9
OTHER PROCEDURES
OTHER PROCEDURES
High Wind Protection
9. OTHER PROCEDURES
9.1 High Wind Procedures
9.1.1 General
Above the 40 knots of wind velocity, it is preferred to position the aircraft heading the wind. With
high wind blowing, stairs, etc. must be positioned so that if the aircraft moves no damage
occurs.
There has been instance where an aircraft have been shifted during high wind conditions
causing severe damages to the aircraft and surrounding structures. It is therefore necessary to
perform the high wind protection procedures whenever high wind is anticipated so as to prevent
such incidents from recurrence.
9.1.2 Procedure
When the aircraft is parking in normal condition for a short time, on routine maintenance or flight
line maintenance the aircraft wheels must be chocked. The minimum requirements are four
chocks for each Aircraft as follows.
Put the chock in front of and behind of outboard wheels of a main landing gear on each side of
aircraft with the parking brake off. Ref. ATA 10 Parking & Mooring.
If Aircraft Parking for Hi Wind Condition, always refer to the applicable Aircraft Maintenance
Manual and check list for appropriate wheel chocks, flight control locks, engine inlet covers, all
pitot covers and the use of parking brakes. Use the correct wheel chock on each aircraft type.
Aircraft must be in level position and headed in wind direction and prepare the following
instructions:
a. Place hard chocks against the aircraft wheels:
 In front and one in rear of each the nose wheels.
 In front and rear of each main wheels.
b. Set parking Brake (Parking Brake will remain effective approximately 8 hours)
c. Couple aircraft nose wheels to the steering system (Do not install the steering by pass pin
except prior to towing or push-out).
d. Position horizontal stabilizer to full airplane nose down position.
e. Clear all ground support equipment from around the aircraft.
f. For aircraft parking more than 4 (four) hours, Install landing gear ground lock pins.
g. For aircraft parking more than 6 (six) hours, install all pitot covers.
h. Install engine fan blade tie down strap, Install engine covers.
The aircraft, engine fan blades should be adequately moored during extreme high wind,
prolonged periods of outdoor parking, whichever adverse wind condition is expected for each
type of aircraft perform mooring procedure with its applicable Aircraft Maintenance Manual ATA
10 Parking & Mooring appropriate aircraft type.
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OTHER PROCEDURES
Aircraft Storage Procedure
9.2 Aircraft Storage Procedure
Any aircraft will be considered stored when it is positioned either in the hangar or in a
designated storage area, and may be left unattended, for periods specified below.
The following procedure will be accomplished when aircraft are in storage either short or long
term.
a. Aircraft will not be stored outside when there is room for storage within the hangar
b. Stored airplanes must be so positioned that the airplane or equipment will not be damage in
case of a landing gear, tire, or strut failure.
c. Airplanes that are stored in hangars and are raised on jacks must be positioned to allow the
removal of the airplane as quickly as possible should it become necessary.
d. Refueling and de-fueling of airplanes that are stored in hangars will not be permitted.
e. Airplanes stored in hangars will be grounded at all times.
f. Airplanes stored, must where necessary, be properly lighted during the hours of darkness.
Regular hangars or airport flood light, marker obstruction lights may satisfactorily illuminate
or mark the airplane. Where these are deemed adequate, lanterns or flashers must be
provided or if absolutely necessary, the airplane lights may be used.
A detail procedure to preserve/inspection and test prior return to service shall be conducted on
individual aircraft system & component including engine should refer to the applicable Aircraft
Maintenance Manuals Chapter 10.
9.2.1 Short Term Storage Procedures
Short Term Storage - Aircraft stored less than 90 days.

The following preservation procedures will be accomplished on aircraft scheduled for short term
storage:
a. Preserve the engine per the engine manufacturer's manual.
b. Control surface locks installed or gust lock on. Pitot and static ports covered.
c. Inspection plates, doors and windows closed.
d. Wing flaps retracted and the heat exchanger doors closed.
e. Accomplish mooring procedures as required.
f. Face into the prevailing wind whenever possible.
g. Aircraft service with a minimum of 20 gallons fuel in each fuel tank.
h. Perform repetitive engine preservations inspection, if engines are preserved by alternate short
term procedures in accordance with the inspection procedures outlined in the engine
manufacture's manual.
9.2.2 Long Term Storage Procedures
Long Term Storage – Aircraft stored more than 90 days.

The following procedures will be accomplished on aircraft schedule for long-term storage:
a. Preserve the engines.
b. Control surface locks installed and gust locks on, pitot and static ports covered.
c. Inspection plates, doors, and windows closed and locked if possible.
d. Keep interior and exterior of airplane clean.
e. Accomplish items covered under mooring in the aircraft maintenance manual if stored
outside.
f. Face into the prevailing wind whenever possible.
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OTHER PROCEDURES
Aircraft Storage Procedure
g. If exposed to sub-freezing weather:

 Drain off fresh and waste water tanks and toilet systems.
 Close all system drain valves.
h. Fill all waste tanks and add disinfectant to each tank if freezing temperatures will not occur.
i. Tape all openings, wings, empennage and fuselage with utility tape and heavy wrapping
paper.
j. Aircraft will be serviced within a minimum of 20 gallons of fuel in each tank.
k. Check the skin of the airplane for corrosion periodically - generally once a month If
corrosion is detected the airplane will be thoroughly washed and inspected. If severe
corrosion exists, contact the maintenance department for mechanical corrosion and
removal procedures and limits.
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OTHER PROCEDURES
Towing and Push Back
9.3 Towing and Push Back
9.3.1 General
Company aircraft will be towed in accordance with the towing procedures described in the
applicable Aircraft Maintenance Manual. When company aircraft are towed, a qualified person
will ride the brakes. The aircraft brakes should not be used unless absolutely necessary. There
shall be wing walkers as necessary, to ascertain that the aircraft does not come in contact with
any other objects. The aircraft shall be towed at a safe speed for the operation involved.
The ground engineer shall use radio communication for standby tower frequency when the
aircraft have to cross the runway, and communication to towing operator. The towing operator
shall continuously standby for instruction from the ground engineer in the cockpit.
9.3.2 Towing Procedures
a. Towing driver should be qualified (hold the government license).

b. Tractor or towing vehicle power and tow bar must be proportional to the Aircraft Type, in a
good condition and serviceable.
c. Check for correct installation of shear bolt, including the part number.
d. Check for installation of the tow bar to the nose gear strut.
e. A qualified person should be stationed in flight compartment to observe hazardous condition
and operate radio communication for standby to tower frequency in case of entering area
that required ground control clearance.
f. If APU unserviceable, contacts ground control that aircraft ready for towing by using radio
communication emergency powered.
g. All landing gear pins have been installed correctly.
h. Make sure that aircraft brake pressure available.
i. Tractor driver or ground mechanic concerned must be able to communicate with cockpit man
during towing using the headset.
j. All doors have to be closed before aircraft start to move.
k. Refer to applicable aircraft Maintenance Manual Chapter 9 for detail correct procedure.
l. Towing speed should be kept down to safe speed (5 Km/ hrs).
m. Ensure smooth acceleration and deceleration towing speed to prevent excessive snatch loads
on the nose gear.
n. Ensure that the maximum permitted angle on the nose gear for degrees on turn is not
exceeded. Make radius of turns as large as possible, to minimize tire scrubbing and twisting
loads on the main landing gear legs.
o. Apply the aircraft brakes immediately, if the tow bar broken or become uncouple from the
aircraft or the towing vehicle. This is the responsibility of tractor driver and ground engineer
concerned must to give information in this case.
p. Use communication by radio to contact ground control when crossing runway and waiting for
ground control order.
q. A person who seating on the pilot seat shall not to leave out the seat during towing
occurred.
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OTHER PROCEDURES
Towing and Push Back
r. After confirmed by towing driver that aircraft towing have been completed stopped on the
end of towing, this action should be done:
 Apply the aircraft parking brake.
 Close cockpit windows.
 If necessary, shut off the APU.
 Check the aircraft wheels and install the wheel chocks.
 Remove tow bar from aircraft.
s. If the aircraft is to be parked for long period or moored, refer to AMM chapter 10 and this
chapter section 1 and section 2. In case of emergency condition, refer to respective AMM
Chapter 9.
9.3.3 Pushback Procedures
a. At station where nose-in parking is used, a push back will be necessary. This procedure
should be applied; an engine may be started either before push back or pull out procedure.
Communication between pilot and ground engineer using a headset must be maintained
during push back/pull out procedure.
b. Before starting push back follow the applicable procedure stated in the aircraft maintenance
manual ATA 9 Towing and Taxiing.
c. There must always be a man under wing tip to see that the aircraft clears the obstacles (in
congested area). Make sure that the hydraulic systems of the landing gear are pressurized.
d. Landing gear pin’s must be installed correctly, if the landing gear hydraulic systems are not
pressurized. Using the correct tow bar’s shear bolt is standard recommended for push back
pull out.
e. One engine may be started before moving the aircraft.
 During push back engine may be start, consideration shall be measured from other
perspectives, such as ground personnel safety, tractor capability, airport requirements,
etc., is left to its airport and regulatory authorities as appropriate.
 If an aircraft, with its engines running, has to be moved, it must generally be done into
the aft direction.
 The tractor driver is, at all times responsible for condition and performance of the tractor
when un sufficient condition of the tractor for push back the driver shall immediately
report to ground engineer. He only relays on instruction given by the ground engineer in
charge.
 After the pilot informed the ground engineer “clear for push back” & brakes released
confirmed by the pilot, push back can be started.
 There must always be a man under each wing tip to see that the aircraft clears the
obstacles in congested area.
 After completion of push back, ground engineer will instruct the pilot for brake set. Wait
confirmation from cockpit crew that the parking brakes has been set, then ground
personnel shall remove all the particular ground equipment which is not longer used.
f. Push back with stationary engines
 It is allowed to push back aircraft with the engine stationary; however the APU must be
operating.
 Before starting the push back the hydraulic system of the landing gear must be
pressurized.
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OTHER PROCEDURES
Jacking and Lifting
9.4 Jacking and Lifting
9.4.1 General
Jacking and lifting of the aircraft or its component shall be performed in accordance with the
procedures specified in the applicable Aircraft Maintenance Manual ATA 07.
9.4.2 Procedure
a. All jacks should be properly rated for the job for which they are being used. They should be
in good working order.
b. Make certain that max permissible total weight of aircraft for jacking or max permissible load
on each jacking points must not exceed.
c. Place jack firmly on a flat surface. Correctly position jack under the aircraft jack points, as
identified by the manufacturer for detail see applicable AMM ATA 7.
d. Alert all personnel in the area of the jacking operation.
e. Make sure that the area around the aircraft, on all sides, is clear, in case one or more jacks
fail under the load or the aircraft moves off the jack points.
f. After the aircraft is jacked to the desired height, make sure that jacking controls are protected
from accidental operation.
g. Before jacking, make certain that aircraft stability is ensured.
h. Prior to jacking, fuel load shall be evenly distributed about aircraft center line.
i. When jacking aircraft for maintenance test purpose with electrical ground power unit
connected, the following precautions should be taken: All related switches are in correct
position, Circuit Breaker is pulled out
j. Make sure that landing gears are in down lock position, safety pins are installed during
lowering aircraft.
k. Release parking brakes and removed wheel chocks when jacking aircraft.
l. Alert all personnel of the test. Check that no personnel are working in the wheel well area.
Begin test only when the area is clear and posted with appropriate sign.
m. After swing test: Warn all personnel before aircraft is lowered.
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OTHER PROCEDURES
Taxiing Aircraft
9.5 Taxiing Aircraft
When aircraft must be moved that shall be done at stations where a tractor and tow bar not
available, taxiing the aircraft is allowed provided by a complete flight crew of the type concerned.
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OTHER PROCEDURES
Engine Ground Run Up
9.6 Engine Ground Run Up
9.6.1 General
Engine ground run-up check is to be completed by the qualified, authorized individual

performing the check. The engine ground run authorization holder to ensure that the appropriate
procedures in the Maintenance Manual of each aircraft type, relevant engine run check sheets,
ground operation limits, safety precaution are observed and followed accordingly. He/she shall
occupy the captain seat.
The ground maintenance crew should preferably be consisted of a minimum of three mechanics;
at least one senior mechanic should be available. One mechanic shall be on the head set and
responsible for the monitoring of the engine run for the whole duration of the run.
Run Up performer in charge shall contact to ATC Ground Control for request permission for run
the engine. Inform them of the duration required and the power setting and maintain radio
contact throughout the engine run.
9.6.2 Procedures
a. Aircraft must be positioned at parking place, which is reference to the local regulations.
b. The aircraft heading should be forward the prevailing wind. Install wheel chocks on front
and rear of each main wheel or body/wing gear. Set parking brakes on.
c. Perform walk around check, clear the areas in front and behind the engines of all debris
and equipment.
d. Place fire extinguisher in front outboard side of engine to be running, monitor by person in
case of fire occurred.
e. Complete engine run up check list and engine run up sheet must be available before
commencing starting engine.
f. Shall be a minimum 2 persons stationed in the cockpit: One person in captain side for run
up performance, one person assist in case of emergency action
g. Post warning sign outboard in front of engine row area, wing tip and rear fuselage.
h. Switch “ON“ the anti-collision light.
i. Make radio communication ATC Ground control prior to starting the engine and still on until
the engine run is done.
j. Carry out the run checks in accordance with relevant check sheets.
k. Record the items in the check list as they are being done. This is the read and response
method.
l. Inform Maintenance/Operation Control and ATC on completion of engine run. Raise a blast
fence report when engine run is done at the blast fence area.
9.6.3 Safety Instruction when Engine Fire Occurs
a. To facilitate firefighting and possible evacuation other engine should be shut down as soon
as possible.
b. Ground fire extinguishing equipment must be available at all time, ready manned for
eventually of engine fire. Ground fire personnel should be stationed, but always be clear
from restricted areas.
c. It is the new requirement a standby Fire Brigade Truck to in the engine run up area for the
whole engine run up process.
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OTHER PROCEDURES
Emergency Procedures
9.7 Emergency Procedures
9.7.1 General
This procedure is describes to accommodate emergency action in case of aircraft accident /

incident.
a. Flight emergency condition may be divided by four categories:
 A major accident without warning where severe damage has occurred to an aircraft and
severe injury or death to passenger and crew.
 A potentially serious accident where advance notice has been received (such as a
severe fire about an aircraft, wheel ups landing, or structural damage in flight).
 A moderate serous situation involving such items as landing with an engine inoperative,
hydraulic difficulties and warning light irregularity.
 Potentially serious accident where general cargo or hazardous materials are identified as
toxic or flammable materials.
b. Ground mishaps involve situation such as:
 Aircraft equipment ground damages.
 Cargo damage.
 Fire resulting from fuel spills or other causes.
 Personnel injuries / death.
 Hijack and bomb threat.
9.7.2 Procedure
Regardless of the type of accident, the first priority is the rescue of all involved, and the second
protection of the aircraft, aircraft equipment and the building.
Lion Air shall have emergency plan, and will be coordinated with the airport authority to make
sure that no conflicts exist. Detail procedures are covers in the appropriate Emergency
Response Manual.
9.7.3 Responder to Emergency Phase
a. Notification
When receiving or having information of an actual or potential accident / incident or disaster
will immediately relay this information to the Maintenance and Quality Control Division and
Flight Operation.
b. Response
The person or agency must be prepared to act individually and should maintain contact with
the communication.
c. Recovery
Recovery is complex, time consuming operation. Recovery plant must be developed based
on the requirement/finding of all response agencies.
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OTHER PROCEDURES
Aircraft Cleaning
9.8 Aircraft Cleaning
9.8.1 General
Washing the airplane exterior with approved cleaning agent, at regular interval time is the most
practical and effective mean of maintaining the airplane appearance and preventing corrosion.
Selection of proper cleaning agent and method depends on type of soil, surface material and
condition also degree of cleanliness desired.
9.8.2 Procedures
When necessary to clean the aircraft for landing gear bay, rear spar or other dirty aircraft
section, the measurement shall be taken as the following instructions:
a. All Electrical, Pneumatic, Compressed Air Pits must properly close and protected by plastic
covers.
b. Avoid electrical installation area from water.
c. Excessive of water must be dry as soon as possible after cleaning accomplishment.
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OTHER PROCEDURES
Engine Maintenance
9.9 Engine Maintenance
9.9.1 General
This section contains general procedures for on wing engine maintenance:

a. Engine Change
b. Engine Over Speed
c. Engine Hi Oil Consumption
d. Engine Oil Leak
e. Engine Trouble Shoot.
f. Borescope Inspection
9.9.2 Procedures
a. Engine Change
Engine change instruction shall refer to the manufacturer maintenance manual aircraft type
related. All precaution, caution and warning notes in the maintenance manual should be
incorporated and strictly observed during removal and installation. Engine Test/Ground Run
Up shall be done by authorized personnel.
b. Engine Over Speed
If engine have experience exceeds specific limits of speed during operation, the engine
should be cooled off and shut down. After shut down, an over speed inspection should be
performed on the engine as describes in the respective maintenance manual.
c. Engine Hi Oil Consumption
Upon received information of oil lose during operation whether from flight crew report or
inspection finding. Measure the quantity of oil used between aircraft block off and aircraft
block on.
Care should be taken to analyze the risk calculation of duration flight prior to dispatching
the aircraft with the minimum consequences, in order to safe the operation of aircraft,
tracking of detail instruction on the maintenance manual chapter 79 must be done carefully.
d. Engine Oil Leak
The Oil leakage inspection. When trouble shooting of an oil leakage problem includes the
task in the Aircraft Maintenance Manual as follows.
 Inspection for external oil leaks.
 Inspection for internal oil leaks.
 Inspection for oil contamination.
 Inspection of the magnetic chip detector.
e. Trouble Shooting
Trouble shoot is intended to control system problems and requiring maintenance action
relating to the engines. Maintenance personnel should consult to the applicable
manufacturer maintenance manual.
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OTHER PROCEDURES
Engine Maintenance
f. Borescope Inspection
It is necessary to inspect the engine by using Borescope equipment to detect and

monitoring any internal damage and limitations in accordance to the maintenance manual
as follows:
 Personnel should qualified and fully understand of all Borescope Instruction in
accordance with applicable Engine/ APU maintenance manual.
 The Engine/ APU historical data must be clear
 Prepare and check the serviceability of Borescope Equipment.
 Compare the damage found (crack/ burn) to the limitation in the related Engine/ APU
Maintenance Manual
 Record all data in the inspection sheet.
 Handle with care to handling of equipment
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OTHER PROCEDURES
Operation in Icing Conditions
9.10 Operation in Icing Conditions
9.10.1 General
On CASR part 121.629, No person may dispatch or release an aircraft, continue to operate an
aircraft enroute, or land an aircraft when in the opinion of the pilot in command or flight operations
officer (domestic and flag air carriers only), icing conditions are expected or met that might adversely
affect the safety of the flight
This Chapter section describes the operational procedures for the de-icing of the aircraft during the
annual de-icing period. This procedure is intended to provide safe, orderly and efficient deicing of
aircraft and access of aircraft to the designated de-icing area.
Airplane operation in cold weather conditions can cause special problems, these problems occur
because of the effects of the ice, snow, slush, frost and low temperatures. The aircraft must be free
of ice and snow before take-off because a built up on the wings and control surfaces causes the
aerodynamic properties to deteriorate. This means that the aircraft needs a longer take-off roll, for
instance, which in turn delays lift-off and may even result in an abandoned take-off.
9.10.2 Procedures
a. The preflight inspection check requires inspection for snow, frost and ice. In case of presence of
snow, frost or ice the ground engineer has to call de-icing unit provider.
b. The Authorized holder is responsible that de-icing procedure as laid down in the appropriate
maintenance manual (Ref. AMM Chapter 12-33 for Boeing 737/747 and Ref. AMM Chapter 12-31
for Airbus 330)
c. The Operation personnel must make sure the maintenance procedures for operation during ice,
snow and/or frost conditions are satisfactory for the conditions. Use the data that follow to make
sure the procedures are satisfactory:
 Previous weather conditions.
 The equipment or materials that are available.
 The weather conditions at the airport where you will operate.
d. If the temperature of the fuel is below 32°F (0°C), do not drain the fuel tank sumps.
e. If ice that has accumulated on the fan blades while;
 The airplane has been on the ground for a prolonged stop, such as a plane that has been
parked overnight, is considered Ground-Accumulated Ice. Ground-Accumulated Ice must be
removed before engine start.
 The engine is running at idle is considered Operational Ice. Operational Ice is allowed before
departure because it can be removed by engine run-ups during taxi-out.
f. Anti-icing is a procedure to make sure that ice, snow and/or frost does not collect and become
attached to the airplane surfaces. Anti-icing fluid or a mixture of anti-icing fluid and water is
applied to the airplane.
g. One step ice removal/anti-icing applies a hot deicing/anti-icing fluid or mixture of fluid and water.
Use the conditions that follow to make a decision on how hot to make the fluid or the fluid and
water mixture:
 The ambient temperature
 The weather conditions.
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OTHER PROCEDURES
Operation in Icing Conditions
h. Two step ice removal/anti-icing has the steps that follow:

 Apply hot water or a hot mixture of deicing/anti-icing fluid and water to remove the ice.
 Immediately follow with a spray of a deicing/anti-icing fluid or a mixture of deicing/anti-icing
fluid and water for anti-icing. This step must be done less than 3 minutes after you started the
first step. If it is necessary, do the procedure area by area.
i. Deicing and anti-icing fluids:
 Type I (not thickened) deicing/anti-icing fluids usually have a minimum of 80 percent Glycol.
The temperature makes the viscosity change, but the shear stress does not change. These
fluids give anti-icing protection for only a short time.
 Type II, Type III and Type IV (thickened) deicing/anti-icing fluids usually have a minimum of 50
percent Glycol. There is also 45 to 50 percent water plus thickeners and inhibitors. The
temperature and the shear stress that is applied can make the viscosity of these fluids
change. They are usually very viscous at low levels of shear stress. When the shear stress
changes, their viscosity decreases very quickly. Type II, Type III and Type IV fluids give longer
holdover times than Type I deicing/anti-icing fluids.
j. An airplane that is parked, for this cold weather procedure, is an airplane in the loading area for a
short time to be prepared for the departure. If the airplane stays in the loading area through the
night in cold weather conditions, refer to the guidelines for Parked Airplanes in this procedure.
 Cold weather operation does not include an airplane that is parked for a long time. If the
airplane has been parked for a long time
 Slush is ice and/or snow that are not fully melted. Thus, the ice removal/anti-icing procedures
for ice and snow removal apply to slush. A special procedure for slush is not necessary.
k. Start electronic equipment in the cold weather conditions the same as in the usual conditions. A
special procedure is not necessary.
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OTHER PROCEDURES
Reduced Vertical Separation Minimum (RVSM)
9.11 Reduced Vertical Separation Minimum (RVSM)
9.11.1 General
a. Airspace where RVSM is applied is considered special qualification airspace, both the
operator and the specific operator’s aircraft, which the Operator intends to use in special
qualification airspace, must be approved by the DGCA (ref. CASR 91.706).
b. Each aircraft flown at an RVSM environment must first undergo a prescribed equipment and
conformity type inspection and then must pass an in-flight validation of its altitude
measurement system. Each operator must submit an application to operate and obtain
approval prior to operating in the RVSM environment. This application to the DGCA must
include actions conducted leading toward aircraft certification and the operator’s
maintenance and inspection program to maintain the RVSM operational requirements. Upon
approval, an operator will receive a Letter of Approval (interim) for Reduced Vertical
Separation Minimum (RVSM) operations authorization.
c. Lion Air is authorized to use the aircraft type as listed for operating designated RVSM
space, when the required altitude keeping equipment are approved in accordance with
ACL paragraph B46 and the aircraft is maintained in accordance with and approved
type maintenance program.
9.11.2 Aircraft Systems
Equipment for RVSM Operations:

a. Two independent altitude measurement systems; each system should be composed of the
following elements :
1) Cross-coupled static source system provided with ice protection if located in areas
subject to ice accretion.
2) Equipment for measuring static pressure sensed by the static source, converting it to
pressure attitude, and displaying the pressure altitude to the flight crew.
3) Equipment for providing a digitally coded signal corresponds to the displayed pressure
altitude for automatic reporting purposes.
4) Static Source Error Correction (SSEC), if needed to meet the RVSM altimeter system
error requirements.
5) The equipment fit should provide reference signals for automatic control and alerting
systems.
b. One secondary surveillance radar transponder with an attitude reporting system that can be
connects to the altitude measurement system in use for attitude keeping.
c. One altitude alerts system.
d. An automatic altitude control system capable of automatically controlling the aircraft to a
referenced pressure altitude.
Note:
Maintenance personnel shall comply with the provisions of the DGCA approved Minimum
Equipment Listing (MEL). (Ref: Appropriate Aircraft MEL Manual)
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OTHER PROCEDURES
9.11.3 RVSM Maintenance Program

Lion Air is operating to an approved Maintenance Program (MP), which contains maintenance
practices outlined in aircraft and component manufacturer’s maintenance manuals for each aircraft
type as applicable. The following maintenance practices pertaining to RVSM operations are required
to maintain approval:
a. All RVSM equipment to be maintained in accordance with the component manufacturer’s

maintenance requirements and the performance requirements for RVSM operation.
b. Any modification, repair or design change, which in any way alters the initial RVSM approval, is
subject to a design review by Lion Air Planning & Technical Services Division and the DGCA
Office.
c. Any maintenance practices, which may affect the continuing RVSM approval integrity, e.g. the
alignment of pilot/static probes, dents or deformation around static plates, will refer to the Lion
Air Planning & Technical Services and the DGCA Office.
d. Built in Test Equipment (BITE) testing is not an acceptable basis for system calibrations
(unless it shown to be acceptable by the airframe manufacturer with the approval authority’s
agreement) and should only be used for fault isolation and troubleshooting purposes.
e. An appropriate system leak check in Aircraft Maintenance Manuals (AMM) or visual inspection
where permitted will be accomplished following reconnection of a quick-disconnect static line.
f. Airframe and static systems maintenance should be in accordance with the airframe
manufacturer’s inspection standards and procedures.
g. Surface measurements or skin waviness checks by qualified Lion Air Quality Control Inspector
to ensure adherence to the airframe manufacturer’s RVSM tolerances. The airframe
manufacturer and Lion Air Planning & Technical Services have established
measurements/checks. Following repairs, or alterations having an effect of surface and airflow,
qualified Quality Control Inspector to ensure RVSM integrity must perform these
measurements/checks.
h. The maintenance and inspection program for the Automatic pilot system will need to ensure
continued accuracy and integrity of the automatic altitude control system to meet the height
keeping standards for RVSM operation. This requirement will typically to satisfy with equipment
inspection and serviceability checks.
i. Whenever the performance of installed equipment has been demonstrated to be satisfactory
for RVSM approval, the associated maintenance practice will verify to be consistent with
continued RVSM approval.
Examples of equipment to be considers are:
1) Altitude alerting
2) Automatic altitude control system
3) Secondary surveillance radar altitude reporting equipment
4) Altimetry system
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OTHER PROCEDURES
9.11.4 Procedure for Non Compliance Aircraft
a. Aircraft positively identified as exhibiting height-keeping performance errors must not operate
in airspace where RVSM separation is applied.
b. An aircraft can be returned to “RVSM” status upon successful completion of all of the
following actions:
1) The failure or malfunction is confirm and corrected by maintenance action.
2) Perform a conformity inspection used to certify the aircraft for RVSM operation (by RVSM
trained technicians/Inspectors).
c. Fleet Maintenance Management (FMM) will be responsible for advising Line Maintenance if
an ARINC validation flight is required after repair of a chronic discrepancy.
9.11.5 Maintenance Training
The areas that need highlight for initial and recurrent training of relevant personnel are:
a. Aircraft geometric inspection techniques.
b. Test equipment calibration and use of that equipment.
c. Any special instruction or procedures introduced for RVSM approval.
9.11.6 Validation Flight Procedures
a. Upon determining the need for a validation flight, Fleet Maintenance Management (FMM) will
coordinate with Line Maintenance and Flight Dispatcher. In all cases, the flight crew will
ultimately be made aware of the following:
1) Maintenance actions accomplished.
2) Any flight restrictions
3) If what to look for during the flight to verify the maintenance action was successful, should
be accomplished through the use the Aircraft Logbook.
4) If validation flight is unsuccessful, must perform additional maintenance actions to confirm
and isolate the height keeping error. The aircraft will remain in “NOT RVSM” status.
b. Upon completion of the validation flight, the flight crew will make an entry in the Aircraft Flight
& Maintenance Log (AFML) stating that the validation flight has complete. Any discrepancies
observed by the flight crew will noted in the AFML.
c. If no height-keeping errors are noted during the validation flight, upon arrival at the next
station, an Engineer/Inspector will sign off the flight crew’s entry as (Example: “Log Noted”)
and clear the “Validation Flight Required” informational placard.
d. Upon notification (from DGCA) that the validation flight was successful, FMM will initiate the
removal of the “Not RVSM” placard and the update of the Aircraft Maintenance Release to
indicate the aircraft approved for RVSM flights.
e. If the validation flight proves to be unsuccessful, the aircraft must remain in “NOT RVSM”
status, additional maintenance actions to confirm and isolate the height-keeping error and a
follow-up validation flight is required.
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OTHER PROCEDURES
9.11.7 Dispatch Requirement for RVSM Operations
a. FMM is responsible to coordinate all placard installations and removals with Line
Maintenance. Authority for non-RVSM trained personnel to perform maintenance on RVSM
aircraft components must be issue by FMM.
b. Component configurations required for RVSM operations are in the RVSM Dispatch
Requirements and Minimum Equipment Listing sections of the appropriate MEL Manual.
9.11.8 Technical Operations Training Requirements for RVSM Operation
a. RVSM Training Process (Aircraft added to the RVSM Program)

1) “On the Job Training (OJT)” will use for the initial phase of the RVSM approval process.
Planning & Technical Service Division will conduct OJT training for RVSM avionics
conformity and static port waviness inspections. Engineer/Inspectors with avionics
training on the aircraft type will receive the training.
2) Avionics Engineer and Mechanics with Avionics Training on the aircraft type will receive
the training on the RVSM Avionics Conformity Inspection.
3) Inspectors will be trained (OJT) on the Static Port Waviness Inspection and the
Specialized RVSM Test Apparatus (as required).
b. RVSM Awareness Training

RVSM Awareness Training is required for personnel who maintain RVSM certified aircraft in
a line maintenance environment. The intent of RVSM training is to familiarize personnel with
the policies and procedures for RVSM operation. Lion Training Centre is responsible to
provide initial RVSM training for Lion Air Quality Control Inspectors and Subcontract AMO
personnel. Training maybe conducted in a classroom.
c. Documentation (RVSM Awareness Training)

1) RVSM awareness training “class attendance record” has to document on specific form.
2) Lion Air employees training will maintain in the employee’s training record.
3) Training records for contract maintenance personnel will be maintenance in the Technical
Training Departments contract agency files.
9.11.9 RVSM Operational Approval
Approval to operate in RVSM airspace can be found in the appropriate DGCA approved
Operations Specification par D92, Maintenance program authorization for airplanes operated in
the Designated Reduce Vertical Separation Minimum (RVSM) Airspace.
nd
Issued : 6
OTHER PROCEDURES
Extended Operations (ETOPS)
9.12 Extended Operations (ETOPS)
9.12.1 General
Lion Air are authorized to conduct operation over the route that contains a point further than one
hour flying time from an adequate airport at the normal one engine inoperative cruise speed (under
standard condition in still air).
This procedure is to provide all function including and authorized persons a descriptive means to
assure the safe and efficient operation of the Extended Operations program for Airbus A330 is
covered in ETOPS Maintenance Procedure Manual (EMPM Doc no.LA-DE-02-08) .
The aircraft ETOPS configuration are defined by the current CMP. Discrepancies in system, which
affect the ETOPS capability, must be isolated and rectified on the first occurrence to avoid disruption
of the ETOPS Service. Significant discrepancies which cannot be rectified before further flight, or
which re-occur, may require the down - grading to a "NON-ETOPS" - standard.
All ETOPS tasks must be flagged as ETOPS on all maintenance documentation (MEL Item, Job
Card). To ensure the ETOPS capability, all inspection checks are performed prior to each flight,
which is included in the Pre-flight, Transit, Daily and Weekly Check Job Card.
The Inspection and all other requirements are written in such a manner as to prevent the possibility
of identical maintenance action on parallel ETOPS systems occurring at the same time. Examples of
this are: Job Card will include an ETOPS warning note informing that the task must be performed by
different individuals if parallel ETOPS related systems are affected.
9.12.2 RESPONSIBILITIES
The responsibility is rest to all function within the Aircraft Maintenance Provider as following:
a. Maintenance Planning shall provide minor maintenance check job cards, maintenance check
packages and Record the ETOPS related data.
b. Line Maintenance shall maintain and dispatching the aircraft in accordance with the ETOPS
criteria, provide status report, troubleshooting and positive feedback to assure ETOPS standards.
c. AMO MCC shall coordinate and monitor the ETOPS status, liaison with Lion Air Flight Operation,
Lion Air Maintenance Control, coordinate rectification and (troubleshooting), coordinate ETOPS
work order and Dispatch Authorization.
d. Engineering Function shall:

1) Ensure the ETOPS maintenance program in Maintenance Program (MP) complies with the
requirements of the authority and the maintenance specifications provided by aircraft, engine,
and component OEMs
2) Provide technical support and follow up alert or significant event to line operations.
3) Establish Engine Condition Monitoring (ECM) and APU monitoring program.
4) Establish ETOPS Reliability monthly report; control the ETOPS Parts List (ETPL).
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Issued : 6
OTHER PROCEDURES
Extended Operations (ETOPS)
e. Material Management function shall provide and supply equipment/components in compliance

with these requirements, Perform Spares Allotment to Out Station, Perform Airborne Flight Kit if
necessary.
9.12.3 Policy and Procedures
The "ETOPS" status must be indicated to the Flight Crew prior to each flight on AML sheets. If the
MEL/ DDG cannot be complied with ETOPS configuration, or if the aircraft configuration does not
comply with Airframe Configuration and Modification Standard, Engine Configuration and Build
Standard, the "NON-ETOPS" status must be indicated in the AFML sheet.
On the AFML, the ETOPS status must be filled with a check mark in the Yes or No column in
suitable with the aircraft's condition
Other all Procedure is described in the Applicable ETOPS Maintenance Procedure Manual
(EMPM/LA-DE-02-08) of concerning aircraft.
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Issued : 6
COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 10
MANDATORY REPORTING
MANDATORY REPORTING
Service Difficulty Report (SDR)
10. MANDATORY REPORTING

10.1 General
Any event of a malfunction, defect, failure, damage or occurrence experienced during operation or
maintenance of an Indonesian registered aircraft or leased aircraft operated by an Indonesian
company or other entity that effects or could affect the airworthiness of the aircraft or safety of the
flight crew, passengers, or ground personnel, a mandatory notification shall be submitted to the
DGCA under CASR 121.703 (Service Difficulty Report) or AC 43-02 Appendix A, CASR 121.705
(Mechanical Interruption Summary), and CASR 121.707 (Alteration and Repair Reports).
Lion Air shall report any other failure, malfunction, or defect in an aircraft that occurs or is
detected at any time if, in its opinion, that failure, malfunction, or defect has endangered or may
endanger the safe operation of an aircraft used by it.
a. The Subcontracted Approved Maintenance Organization are responsible to submit

preliminary report. Supporting document become necessary before submitting form DGCA
43-01 to DGCA, such as chronologies report, AOG declaration, technical delay report,
maintenance action regarding the problem and aircraft serviceable report. All data regarding
issuing Service Difficulty Report include its attachment should be collected from MCC AMO
sent to the Lion Air Quality Control by e-mail. The preliminary report must be submitted within
24 (twenty four) hours of the time or occurrence of discovery.
b. The Quality Control General Manager Lion Air is responsible for preparing and submitting a
Service Difficulty Report use form DGCA 43–01 to DGCA.
c. The Lion Air Planning and Technical Service Engineering is responsible to preparing and
submitting an evaluation and recommendation include evidence of corrective action of
Service Difficulty Report (SDR) to Quality Control General Manager, and Quality Control
General Manager is responsible to submit an evaluation of SDR use form DGCA 43-01 to
DGCA
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Issued : 6
MANDATORY REPORTING
10.2 Service Difficulty Report (SDR)
10.2.1 Procedures
Service Difficulty Report form covering preliminary information must be submitted within 72
(seventy two) hours of the time or occurrence of discovery. If submission will be delayed past
the 72 (seventy two) hours limit, the assigned DGCA Inspector must be notified by facsimile or
phone of the information available at the time. In no case should completed in full, be
submitted later than 7 (seven) days after occurrence or discovery.
The additional supply information may take considerably more time to collect or develop, e.g.
tear down or test reports, previous AD or Service Bulletin related data, recommendations,
and conclusions. This additional information shall be submitted as soon as it is available.
The report shall be made on DGCA Form 43-01, Service Difficulty Report, describing the
defect, malfunction or other service difficulties as explained in AC 43-02 or ICAO Annex 13.
The supporting data might be included in the SDR report such as AFML, Chronologies report
and Aircraft on ground declaration.
However, a report that is due on Saturday or Sunday may be faxed or delivered on the
following Monday, and one that is due on holiday may be mailed or delivered on the next
working day.
When Lion Air gets additional information, including information from the manufacturer or other
agency, concerning a SDR report, it shall expeditiously submit it as a supplement to the first
report and reference the date and place of submission of the first report. Lion Air shall transmit
each SDR report to the organization responsible for the type design of the aircraft.
Lion Air Planning and Technical Services will evaluate Service Difficulty Report in detail and
will give an evaluation report complete with evidence and recommendation to Quality Control
Division of Lion Air.
Quality Control Division of Lion Air will submit an evaluation report from Engineering to DGCA.
10.2.2 Malfunction of Failures Aircraft Systems, Engines, and Components
Refer. CASR 121.703:
a. Fires during flight and with the related fire warning system functioned properly.
b. Fires during flight not protected by a related fire warning system.
c. False fire warning during flight.
d. An engine exhausts system that causes damage during flight to the engine, adjacent
structure, equipment or components.
e. An aircraft component that causes accumulation or circulation of smoke, vapor or toxic or
noxious fumes in the crew compartment or passenger cabin during flight.
f. Engine shutdown during flight because of flameout;
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Issued : 6
MANDATORY REPORTING
g. Engine shutdown during flight when external damage to the engine or airplane structure
occurs;
h. Engine shutdown during flight due to foreign object ingestion or icing;
i. Engine shutdown during flight of more than one engine;
j. A fuel or fuel dumping system that effect fuel flow or the cause’s hazardous leakage
during flight.
k. An unwanted landing gear extension or retraction, or an unwanted opening or closing
landing gear doors during flight.
l. Brake system component that result in loss of brake actuating force when the airplane is
in motion on the ground.
m. Aircraft structure that requires major repair;
n. Cracks, permanent deformation, or corrosion of aircraft structures, if more than the
maximum acceptable to the manufacturer or the DGCA;
o. Aircraft components or systems that result in taking emergency actions during flight
(except action to shut down an engine); and
p. Emergency evacuation systems or components including all exit doors, passenger
emergency evacuation lighting systems, or evacuation equipment that are found
defective, or that fail to perform the intended functions during an actual emergency or
during training, testing, maintenance, demonstrations, or inadvertent deployments.
Refer. AC 43-02 Appendix A:
a. Engine in-flight-shut-downs (IFSD) including intentional shutdowns or significant power

loss;
b. Malfunction of any flight control or engine control system;
c. Failure of landing gear to retract or extent, or to support the aircraft;
d. Failure of wheels, brakes or tires;
e. Failure or malfunction of an electrical, hydraulic, or pneumatic system resulting in loss of
that system to the aircraft;
f. Loss of control of cabin pressure;
g. Asymmetrical or un commanded thrust reversal;
h. Multiple or serious malfunctioning of avionics, indicating, warning, radio or navigation
system resulting in hazardous flight information , e.g. false fire warning, or excessive
errors of instruments;
i. Taking emergency action during flight resulting in precautionary or forced landings, rapid
descent, use of emergency systems, equipment or modes of operation, or emergency
procedures as listed in the approved aircraft flight manual;
j. Fires (including engines), explosions, smoke or toxic gases during maintenance, ground,
or in-flight operation;
k. Significant leakage or flow interruption/exhaustion of fuel, hydraulic fluid, or oil;
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Issued : 6
MANDATORY REPORTING
l. Servicing with incorrect fluids;

m. Failure or malfunction of safety equipment to operate, i.e. slides, rafts, fire extinguisher,
oxygen breathing equipment and emergency locator transmitters.
n. Separation of any aircraft, engine, during in-flight or ground operation;
o. Failures, cracks, deformations, or corrosion of structural parts including accidental
damage which exceeds maximum allowable continued in-service limits of the
manufacturer.
p. Lightning or bird strikes, hard or over-weight landings, turbulence, over speed flight
conditions, and on-aircraft hazardous material spillage that may affect airworthiness
q. and require a conditional special inspection;
r. Rejected take offs for either actual or for false warning indications of malfunctioning
systems or components.
s. Return to base for any reason
t. Any failure of Emergency evacuation system or component including exit doors that fail to
perform the intended functions during an actual emergency training testing, maintenance,
demonstration or inadvertent deployments.
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Issued : 6
MANDATORY REPORTING
Mechanical Interruption Summary (MIS)
10.3 Mechanical Interruption Summary (MIS)
10.3.1 General
A DGCA CASR 121–705 Mechanical Interruption Summary (MIS) is each interruption to a
flight, unscheduled change of aircraft en-route, or unscheduled stop or diversion from a route,
caused by known or suspected mechanical difficulties or malfunctions that are not required to
be reported under CASR 121.703 and AC 43-02. Any aircraft interruption from operation
causing re-routing, re-scheduling, delaying, shall be prepared by subcontracted AMO Quality
Inspection Unit referring to MCC AMO data collected. Base on the MIS Data prepared by
subcontracted AMO Quality Inspection unit, the MIS Data then submitted to the DGCA by Lion
Air Quality Control Division. The MIS report is Monthly basis.
10.3.2 Aircraft and Engines Utilization Report
a. Lion Air Quality Standard is responsible for submitting to DGCA a Reliability Monthly
Report (MIS Report) which covers any interruption to flight caused by known or
suspected mechanical difficulty or malfunction that are not required under 121.703 and
AC 43-02.
b. Lion Air Planning &Technical Service Division will follow up any defect, malfunction or
failure found and make arrangement and coordination with manufacture or vendor to
seek any recommendation or advice to rectify the problem.
c. Lion Air Planning &Technical Service Division is responsible for collecting, preparing and
submitting Monthly Aircraft and Engines utilization status report included the number of
engine removed prematurely because of malfunction.
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Issued : 6
MANDATORY REPORTING
Aircraft on Ground
10.4 Aircraft on Ground

10.4.1 General
When an aircraft experienced On the Ground (AOG) due to technical reason, MCC AMO will
promptly to related 121 M & E representative (FMM) about mechanical difficulties encountered
on the aircraft by issuing aircraft on ground declaration and chronologies report that caused
AOG condition.
MCC AMO will ensure all resources are available where the AOG occurs, monitoring the
progress of maintenance action by the maintenance personnel to meet the target completion.
Notification will be made for the aircraft availability after return to service by submitting aircraft
serviceable declaration included all maintenance actions performed are correct and complete
on Aircraft Flight and Maintenance Log book (AFML).
In order to put the Aircraft in to the operation, Chronology report (concerning defect finding and
rectification), copy AFML in which RTS certification is sign shall be sent to Quality Control office
to be submitted to Authority for evaluation and to have release for the Aircraft back to operation
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Issued : 6
MANDATORY REPORTING
Alteration and Repair Report
10.5 Alteration and Repair Report
10.5.1 General
Each certificate holder shall, promptly upon its completion, prepare a report of each major
alteration or major repair of an airframe, aircraft engine, propeller, or appliance of an aircraft
operated by it as outline in CASR 121.707 (Alteration and Repair Reports).
Any modification, repair, alteration or design change is subject to design review by Lion Air
Planning & Technical Service Division and the DGCA office.
All repairs and alteration performed Lion Air fleet are subcontracted to AMO. Each AMO will
prepare and coordinate with DGCA representative and Lion Air PTS Division to fulfill
form DGCA 21-09 to get DGCA approval before end of repair or alteration.
A DGCA Form 43-337 will be prepared as return to service record by authorized personnel
when the aircraft has experienced any design change has been substantiated by approved
compliance data such as service bulletin issued by manufacturer (Type Certificate Holder) or
Major Repair Ref. AC 21-93.
Lion Air Planning & Technical Services will monitor AMO Subcontractor to issue repair and
Alteration form DGCA 21-09 (prepared by AMO) to be approved by the DGCA.
Lion Air PTS is responsible to check and forward to DGCA alteration and repair records after
executing alteration or repair.
10.5.3 Procedure
Lion Air PTS Division is responsible collected from subcontracted AMO the document/technical
data which are included in Engineering Data Package (EDP) to ensure documentation drawings
and proof of compliance leading to approval are prepared, checked as necessary, approved and
filed in appropriate form or re amended as required.
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Issued : 6
COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 11
MINIMUM EQUIPMENT /
CONFIGURATION DEVIATION
LIST
MINIMUM EQUIPMENT / CONFIGURATION DEVIATION
LIST
Approved MEL / CDL
11. MINIMUM EQUIPMENT / CONFIGURATION DEVIATION LIST
11.1 Approved MEL / CDL
11.1.1 General
To cover maintenance release of aircraft if any item of equipment becomes

unserviceable or inoperative, Lion Air is authorized to use an approved Minimum
Equipment List (MEL) for the aircraft type as describe in the ACL part D95-Minimum Equipment
List (MEL) Authorization.
Minimum Equipment List (MEL) documents have their own numbers according to the aircraft
type, designated MEL document numbers were arranged by Operation Directorate.
Designated Sequence numbers for Minimum Equipment List (MEL) are:

LA-DO-01-08 B 737 - 800/900ER
LA-DO-01-09 A 330
LA-DO-01-10 B 737 – 8MAX
11.1.2 Maximum Times Between Deferral and Repair
Except as provided in ACL paragraph D-95, Lion Air shall have items repaired within the time
intervals specified for the categories of items listed below:
1. Category A
Item in this category shall be repaired within the time interval specified in the remarks
column of the approved MEL.
2. Category B
Item in this category shall be repaired within 3 (three) consecutive calendar days
excluding the calendar day the malfunction was recorded in the Aircraft Flight and
Maintenance Log and/or record.
3. Category C
Item in this category shall be repaired within 10 (ten) consecutive calendar days
excluding the calendar day the malfunction was recorded in the Aircraft Flight and
Maintenance Log and/or record.
4. Category D
Item in this category shall be repaired within 120 (one hundred and twenty) consecutive
calendar days excluding the day the malfunction was recorded in the Aircraft Flight and
Maintenance Log (AFML) and/or record.
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Issued : 6
LIST
MEL Management Program
11.2 MEL Management Program
11.2.1 General
Lion Air shall develop and maintain a comprehensive program for managing the repair of
items listed in the approved MEL, the MEL management program shall include at least the
following provisions:
1. A method which provides for tracking the date and when appropriate, the time an item
was deferred and subsequently repaired. The method must include a supervisory review
of the number of each deferred item to determine the reason for any delay in repair,
length of delay, and the estimated date the item will be repaired.
2. A plan for bringing together parts, personnel, and aircraft at specific time and place for
repair.
3. A review of items deferred due to un-availability of parts to ensure that a valid back-order
exists with a firm delivery date.
11.2.2 Repair Procedure
Lion Air is authorized to use a continuing authorization to approve extension to the maximum
repair interval for category B and C items as specified in the approved MEL.
Lion Air is not authorized to approve any extensions to the maximum repair interval for
category A and D items as specified in the approve MEL.
The extension of MEL category “B” and “C” maximum repair interval may only issued by Lion
Air Quality Control General Manager or Quality Manager as his delegate in the situation of
material is not available. In order to achieve the extension approval from Quality Control
General Manager Lion Air regarding for MEL category “B” and “C” maximum repair interval
can be extend, as:
 MEL Category “B” can be extended 1 (one) time extension as “B1” which is period equal to
3 (three) days.
 MEL Category “C” can be extended 1 (one) time extension as “C1” which is period equal
to 10 (ten) days.
The extension proposal shall be accompanied with the material procurement evident, showing
that the required material has been deviate from the availability plan to fulfill material request
to rectify MEL item before its category repair interval is due. The evident can be in the form of
Purchase Order (PO) or Repair Order (RO) or Transfer Order (TO).
Aircraft operated with an approved Minimum Equipment List (MEL), and if it is available, an
approve Configuration Deviation List (CDL) will be kept in Technical Publication.
Copy of MEL/CDL will be distributed to each line station. In case of new aircraft prior to
finalization of approval to its MEL and/or CDL from Indonesian DGCA, Manufacturer’s
Minimum Equipment List will be used as an approved document.
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Issued : 6
`
LIST
MEL Management Program
Before submission to Indonesia DGCA for approval of MEL/CDL, Operation Directorate will
coordinate for MEL/CDL counted and maximum times between deferral and repair category
(category A, B, C, D) to M&E Directorate to enable obtaining good implementation under daily
schedule operation.
Any special maintenance procedure raised as a consequence of MEL/CDL requirement (such
as de-activation, blanking, placard, etc.) its detailed maintenance procedure or reference
manual will be listed on either at the remark column of each pages of MEL/CDL or an
appendix to the MEL/CDL.
Prior to any departure with any uncorrected defect items present on the aircraft, coordination
between cockpit crew and maintenance personnel is required, and the action taken then to be
inserted to AFML and DMI log book.
Lion Air FMM is reviewing deferred maintenance items daily and become the responsibility or
decision of supervisor level between related sections to manage the deferred item rectification.
It is including request to Lion Air QC for MEL extension, when problem is arising due to
unavailability of parts, maintenance personnel, and aircraft, at a specific time and place for
repair.
MCC AMO is coordinating with unit concern to ensure items will be repaired expeditiously.
Lion Air Fleet Maintenance Management (FMM) is responsible to monitor and check for MCC
BAT to implement Lion Air policy on MEL, CDL and other deferred items.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 12
PERSONNEL AND TRAINING
PROGRAM
PERSONNEL AND TRAINING PROGRAM
General
12. PERSONNEL AND TRAINING PROGRAM

12.1 General
12.1.1 Introduction
This policy describes that all aircrafts are maintained in airworthy manner in accordance with
the applicable Civil Aviation Safety Regulations, and that all Engineering and Maintenance
personnel are appropriately trained as outlined in the CASR part 121.375.
 Each personnel under M&E Directorate shall have Basic Company Indoctrination
 The personnel training program shall be accomplished for all personnel who perform
maintenance or preventive maintenance function, to ensure that each person (including
inspection personnel) who determines the adequacy of work done is fully informed about
procedures and techniques and new equipment in use and is competent to perform his
duties.
 The training program for all maintenance personnel shall consist of initial training and
continuation training appropriate to their assigned tasks and responsibilities; and shall
include training in knowledge and skills related to human performance, including co-
ordination with maintenance personnel and flight crew.
 The Quality Control General Manager will ensure the relevant training (indoctrination
training) and materialist are provided to each a new employee under M&E Directorate and also
external organization that performs maintenance functions for Maintenance and Engineering.
 The Quality Control General Manager or his designee is responsible for assuring that the
training program to be implemented for all related Maintenance and Engineering personnel
to fulfill their qualification.
12.1.2 Training Program General
a. The Training Program is to be classified into Initial Training and Continuation Training.
b. Technical Training Program is to fulfill requirement of CASR part 121.375 in general and
CASR part 65 for Aircraft Maintenance Engineer includes Basic Aircraft Mechanic
Training, Aircraft Type Rating (group Airframe and Powerplant / Electrical, Avionic &
Instrument) and Aircraft Type Rating Avionic extension for “A and P” training program.
c. Inspection Personnel Training Program including Inspector of Quality Control, Material
Receiving Inspector of Quality Control and Inspection Personnel in Production Unit shall
consist of Initial and recurrent training.
d. Specialized Training Program includes NDI, Welding, Engine Bore-scope, Compass
Swing, Aircraft Weigh and Balance, Required Inspection Item, Engine Run Up,Engineering
training, Maintenance Planning and Quality Assurance Auditor.
e. Additional/General Training Program is intended to improve each individual’s knowledge in
respect to the individual responsibilities whether is in operative, supervisory or
management role; such training could be Company Manual socialization, Human Factor.
f. Training can also be carried out as “on the job” under intensive supervision of an
experienced employee (supervisor, inspector or team leader, etc). Where necessary the
program has been developed in close cooperation with the Indonesia Directorate General
of Civil Aviation.
g. Abroad of training activities can be carried out either externally or internally such as from
aircraft manufacture, component manufacture or other airline depending availability of
resources or contract requirements.
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Issued : 6
General
h. Minimum Age of Mechanics is not less then 19 year by the time he/she holds the basic
License.
i. Minimum age of Junior Engineer is not less then 21 years by the time he/she holds type
rating License.
j. Human Factor training program related coordination between maintenance personnel and
flight crew.
12.1.3 Training Category
a. Formal Training
Training where, for specific time period and classroom, all student effort is directed to a
specific training and qualification by a qualified instructor.
b. On The Job Training

Training where a student performs meaningful work under the close supervision of a
qualified person in order to become proficient in a certain task.
c. Informal Training (sharing session)

Is valid approach to improve personnel skills, performed by more experienced personnel to
provide regular opportunities for sharing of advice and knowledge.
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Issued : 6
Personnel Qualification Requirement
12.2 Personnel Qualification Requirement

Maintenance Personnel qualification will be diversified base on their involvement to the
Aircraft Maintenance Operation, therefore thetraining requirement should be programmed to
meet each specific job description and responsibility.
1. Direct Maintenance Personnel:

a. Aircraft Mechanics (structure repair, cabin maintenance, work shop, line & base
maintenance, avionics and electric). Aircraft mechanics as a non-certified staff, job
duties must be under the supervision of Personnel Authorized.
b. Aircraft Engineer (Airframe & Powerplant/Avionic/Electric).
c. Personnel authorized to approve an article for return to service include Aircraft
Engineers and Inspection Personnel. The Inspection Personnel include Quality
Control Inspectors and Inspection Personnel in the Production as rated and
authorized in the roster.
d. Maintenance Specialist: NDT, Bore-scope, Compass Swing, Aircraft Weighing,
Engine Performance Ground-Run.
2. Indirect Maintenance Personnel:

a. Aircraft Engineering.
b. Aircraft Maintenance Planning (Planner).
c. Maintenance Record and Keeping.
d. Material Shipping/Receiving Inspector.
e. Material Planning and Logistic.
f. Quality Standard
g. Quality Certification
h. Quality Surveillance
3. Administrative Support Personnel.
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Training Program
12.3 Training Program

Refer to the requirement of CASR Part 65 and CASR Part 121.375 and CASR Part 43 Lion
Air maintain training program to meet with the regulatory requirement regarding the
personnel performing the Aircraft Maintenance. Appropriate sequence of Training process
has to be established in order to have required skilled of personnel handling all maintenance
task to each Aircraft Operated by Lion Air.
The training program both initial and recurrent on respective area of responsibility shall
include courses concerning authority regulatory/national aviation regulation and Company
Procedures.
12.3.1 Lion Air M&E Personnel
Lion Air Maintenance & Engineering is directly controlling his personnel recruitments and
recurrent training for various staff category:
a. Director of Maintenance and Engineering
b. Lion Air personnel category existing within Quality Control Division

 Direct Maintenance personnel:
 Quality Inspector
 Indirect Maintenance personnel:
 Quality Control General Manager
 Quality Control Continuous Airworthiness
- QC Standard and Continuous Airworthiness
- QC Certification and Licensing
 Quality Inspection
- Quality Surveillance
c. Lion Air Planning and Technical Service personnel category existing are specialized
indirect Maintenance personnel:
 PTS General Manager
 Engineering & Reliability
 Maintenance Planning
 Maintenance Recording
d. Lion Air Fleet Maintenance Management personnel category existing are specialized
indirect Maintenance personnel:
 FMM Manager
 Aircraft Dispatch
 Cabin Appearance and Ground Handling
 Maintenance
12.3.2 Lion Air M&E Personnel Qualification Requirements

12.3.2.1 Direct Maintenance Personnel:
a. Quality Inspector
 Initial Training Requirement:
- Basic Company Indoctrination
- Human Factor (HF)
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Training Program
- Safety Management System (SMS)

- Dangerous Goods (DG) & AVSEC Awareness
- Basic Aircraft Maintenance Training or Equivalent
- Aircraft Type Rating Level III
- Aircraft Maintenance Inspection & Required Inspection Item (RII) Course
- ETOPS training (particularly for holders of AMEL A330)
 Recurent Training Requirements:
- Human Factor
- Aircraft Type appropriate to individual license holder
12.3.2.2 Indirect Maintenance Personnels:
a. Director of Maintenance & Engineering

 Initial Training Requirement:
- Human Factor (HF)
- Basic Management & Supervisory Skill or Equivalent
- Human Factor
b. Quality Control General Manager

 Initial Training Requirements:
- Human Factor (HF)
- Aircraft Maintenance Inspection& Required Inspection Item (RII) Course
- Auditor Course
- Human Factor
- Aircraft Type appropriate to individual license holder
c. Quality Control Continuous Airworthiness Manager

- Human Factor (HF)
- Aircraft Type Familiarization Level I
- Human Factor
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Training Program
d. Quality Inspection Manager

- Human Factor (HF)
- Basic Aircraft Maintenance Training or Equivalent
- Aircraft Maintenance Inspection & Required Inspection Item (RII) Course
- Human Factor
e. Quality Control Standard and Continuous Airworthiness

- Human Factor (HF)
- Human Factor
e. Quality Control Certification and Licensing

- Human Factor (HF)
- Human Factor
f. Quality Surveillance
- Human Factor (HF)
- Auditor Course
- Human Factor
- Auditor
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Training Program
g. PTS General Manager

- Human Factor (HF)
- Maintenance & Engineering System Application (TRAX)
- Basic Engineering
- Maintenance and Reliability
- Human Factor
h. PTS Engineering & Reliability

- Human Factor (HF)
- Basic Engineering
- Human Factor
i. PTS Maintenance Planning

- Human Factor (HF)
- Basic Engineering
- Human Factor
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Training Program
j. PTS Maintenance Recording

- Human Factor (HF)
- Maintenance Record Course
- Human Factor
k. FMM Manager
- Human Factor (HF)
- Human Factor
l. Aircraft Dispatch
- Human Factor (HF)
- Human Factor
m. Cabin Appearance & Ground Handling

- Human Factor (HF)
- Human Factor
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Training Program

- Human Factor
n. Maintenance
- Human Factor (HF)
- Human Factor
12.3.3 Certifying Staff of Lion Air Personnel Qualification Requirements
A certifying staff of Lion Air is an engineer who has the authorization and experience as
required as a Maintenance Release or RII personnel.
Training requirements as follows:
 Initial Training on:
- Company Indoctrination,
- Human Factor,
- Safety Management System,
- DG & AVSEC Awareness,
- Basic Aircraft Maintenance Training or Equivalent,
- Aircraft Type Training Level III
- ETOPS training (particularly for holders of AMEL A330)
 Recurrent Training on:
- Aircraft Type appropriate to individual license holder,
- Human Factor
- Safety Management System
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Training Program Schedule
12.4 Training Program Schedule
A system has been established on how every Division within Lion Air M&E Directorate able to
integrate training program required to each Division’s personnel.
There are some possibilities to plan Training for Lion Air Maintenance Personnel:
 The Manager of each Division will send “Proposal Training Program request” to Quality
Control General Manager a list of their personnel requiring training; type of training;
number of participant.
 Through Personnel Data Information System, Quality Control Division will inform each
Manager to plan the training program for their personnel having training requirement close
to due time.
 The possibility of requirement introducing new system or requirement from Authority

regarding Safety issues.
Each Division Manager within Lion Air M&E Directorate will send to Quality Control Division
the courses plans needed for their personnel including the time period scheduled for each
individual.
Quality Control Division will collate the information from the submitted request and
coordinating with the Training Department to plan a schedule of courses, which will be
distributed to every Division Manager.
12.4.1 Recurrent Training Schedule

To keep the maintenance personnel maintain their knowledge current and up-date with the
latest situation, recurrent training is required for maintenance personnel as specified:
 Recurrent training to all relevant maintenance personnel shall be conducted on interval
not to exceed 24 months (2 years).
 Recurrent training on Human Factor shall be conducted on interval not to exceed 24
months period (2 years).
 Recurrent training on Safety Management System (SMS), applies to all personnel, shall
be conducted on interval not to exceed 36 months (3 years).
 Recurrent training on Auditor personnel shall be conducted on interval not to exceed 36

months (3 years).
A recurrent training objective is to have overview of personnel’s knowledge, refresh their

knowledge, and introduce any new technology or system related to the area of their task
and responsibility. Therefore the recurrent training schedule period may be revised
dependent on the performance of the personnel, the requirement to introducing new system
or new technology to be adopted by the company.
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Type Courses and Recurrent
12.5 Type Courses and Recurrent
The content of each course is designed to make the student familiar with the subject level of
training defined in the course specifications.
In some cases there is improvement of the System for each Aircraft from their original type
design; it is required to have all related personnel handling the particular Aircraft be well
informed, so the continuation training have to be given to each individual.
To refresh their technical knowledge of each aircraft type the engineer and inspector will be
given the recurrent course. The content of recurrent course is designed to make the student
fresh and remain up date to the current technical knowledge of aircraft type.
General guidelines for type and recurrent course contents are provided by the manufacturer,
M&E Directorate and Quality Control Division including additional requirements to ensure the
student is made aware of in service and up to date of problems solving step and current
regulations.
12.5.1 General Course
General Course related to administration office personnel and other supporting staff,
supervisor and management would be of an ad-hoc nature. But for personnel assigned to
manage such programs and base on the involvement of personnel into the programs, the
training should be given as a requirement. Including in the general training programs is:
Training arrangement:
a. Human Performance/Human Factor training is required for:

 Both direct and indirect maintenance personnel.
b. Safety Management System training is required for:
 Personnel assigned to be involved in the management of SMS program run by the
company.
 As possible to all maintenance personnel.
c. Dangerous Goods/Hazardous Material Handling is required for:
 Material Shipping/Receiving Inspection personnel and selected Quality Control
Inspector.
d. AVSEC/DG Awareness program is required when considered necessary:
 For personnel having duty in the area of requiring high security attention or involve in
the shipment of high risk material/COMMAT.
For mandatory training, the DGCA Approved Training Center is respponsible for syllabus
compliance to regulation.
For non manadatory training courses, the course syllabuses will be determined by discussion
between all Division Managers concerned and Quality Control General Manager, the training
will be commenced only when the content and duration in the syllabus is agreed.
The specifications and syllabus for each course is retained on file for future use, and the
syllabus is subjected to be revised and will be controlled by concerning department (user).
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Technical Training Program Classification
12.6 Technical Training Program Classification
12.6.1 Introduction
This chapter describes technical training programs classification used by Lion Air. The
program describes a specific requirement to support Lion Air operations to comply with the
Indonesian DGCA requirements.
Lion Air has the responsibility to assure that all maintenance airplanes are performed in an
airworthy manner (CASR 121.367 c) and in accordance with the Lion Air policy and
procedures Manual and pertinent CASR 121.369.
Lion Air recognizes that technical training is an integral part of the maintenance process. The
training process must be continuously upgraded and expanded in respond to new equipment
and procedures, and accommodate additional training requirements identified through the
continuous analysis and surveillance, and the reliability programs.
The objectives of the M&E Directorate are to establish and maintain an adequate program of
training and to establish and maintain adequate records of such training.
The Quality Control General Manager is responsible, approve and ensuring that the training
program to be implemented for all related Maintenance and Engineering personnel to fulfill
their qualification. To ensure the adequacy of training, the Quality may perform audit and
surveillance of maintenance to the training provider.
Implementations of the training programs are conducted primarily by Approved Maintenance

Training Organization (AMTO under 147) to conduct License and non license training.
Technical Training manager is responsible for assuring the adequacy of training curriculum,
training equipment and instructor qualifications. In case ATC-TT doesn’t have required
instructor or capability to conduct certain training, the training can be conducted by other
accepted Training Organization.
12.6.3 Qualifying Training
Qualifying training shall be developed, at the discretion of the Quality Control General
Manager which enable individual to accomplish specific maintenance task, or personnel
requiring more training can be provided in the type training.
Authorization to perform tasks requires qualifying training that will be granted at the discretion
of M&E Directorate upon successful completion of an approved training program. Tasks,
which require qualifying training, are:
a. Authorization to perform tasks requires qualifying training, which will be granted at the
discretion of Quality Control Division upon successfully completion of initial an approved
training program.
Tasks, which require qualifying training, are:
1) Maintenance Release,
2) Required Inspection Items,
3) Engine Performance Run-Up,
4) Engine Bore-scope.
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Technical Training Program Classification
b. The Lion Air also recognizes the importance of developing personnel knowledge,
competence, and ability to perform certain specialized task. Specialist Training will be
developed, at the direction of the Quality Control General Manager, which will enable
these individuals to accomplish specific tasks requiring advance training that can not be
provided in the basic training program.
Specialist training courses include but not limited:
1) Non destructive inspection.
2) Special process training such as welding, plating.
3) Swing Compass,
4) Aircraft Weighing.
c. Certain tasks certification requiring Qualifying Training, and also requires periodic re-
qualification by recurrent training or experience.
Such tasks certifications are:
1) Maintenance Release,
2) Engine Run-up, and
3) Required Inspection Item.
12.6.4 Contract Organization Training
a. Principal Sub-contractor Training Program

Air Operator Sub-contractor will establish, maintain, and record a qualification training
program for their employees performing any maintenance, inspection on Lion Air
airplanes, equipment, material, and records. And ensure all such actions are in
compliance with applicable Civil Aviation Safety Regulations (CASR), and Lion Air
Policy and Procedures Manual.
b. Contract Maintenance Personnel Training

When it becomes necessary for Lion Air to make a contract for schedule or
unscheduled maintenance with individuals or organizations other than Principal
Subcontractor, it will be the responsibility for the Quality Control General Manager to
determine the need and degree of training required for the specific functions that are
performed.
c. Training Centre
As a Subcontracted Aircraft Maintenance Training Organization (AMTO) shall
responsible to develop and administering the Training Program including training
examination and instructor.
d. Training Instructor
Training Instructor shall responsible to prepare and perform the training and shall have
qualified by subject knowledge, teaching ability and current in the subject training they
instruct, Detail training curriculum and training material are maintained by Lion
Training Centre.
e. Aircraft Type Rating Training

All of the Aircraft Type Rating Training is established under the supervision of the
Quality Control Division of Lion Air and approved by DGCA.
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Training Records
12.7 Training Records

a. Computerized Training Program Record and Qualifying Training Records will be
used to record training and qualification status of personnel performing
maintenance tasks for Lion Air, and to forecast the needs for additional and
recurrent training programs.
 Training dates,
 Who performed the training,
 The number of hours of training performed,
 The content of the training performed
b. Computerized training records for Lion Air maintenance personnel will be manage
by Technical General Affair (Technical Administration) and monitored by Quality
Control Certification unit, that keep on maintenance personnel data base in LAIPD
(Lion Air Integrated Personal Database)
c. Training personal data will be updated into the system data base / computerized, 10
days after the certificate issued
d. Subcontractor that performs maintenance of Lion Air Aircraft, aircraft components,

and equipment shall maintain training records for their employees. These records
will be kept in accordance with each Sub-contractor’s approved systems.
e. A copy of Training Certificate of each personnel will be placed in the individual’s

training record and will be destroyed if it is more than two years
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Training Center and Instructors
12.8 Training Center and Instructors
Lion Air is also subcontracting the training of personnels to Angkasa Training Center
Technical Training (ATC-TT) as Approved Maintenance Training Organisation by
agreement No. 001/JT-ATC/Agreement/X/2015.
As a Subcontracted Aircraft Maintenance Training Organization (AMTO) shall responsible

to develop and administering the Training Program and Training Syllabus in accordance
with regulation requirements including training examination and instructor qualification.
Training Instructor shall responsible to prepare and perform the training and shall have
qualified by subject knowledge, teaching ability and current in the subject training they
instruct, Detail training curriculum and training material are maintained by Angkasa
Training Center Technical Training (ATC-TT).
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 13
SPECIAL FLIGHT PERMIT AND
TEST FLIGHT
SPECIAL FLIGHT PERMIT AND TEST FLIGHT
Introduction
13. SPECIAL FLIGHT PERMIT AND TEST FLIGHT
13.1 Introduction
A special flight permit is a special airworthiness certificate issued by the DGCA for an aircraft that
may not currently meet applicable airworthiness requirements but is safe for a specific flight.
Special flight permit may propose to DGCA for test flight and/or ferry flight in certain condition as
follows:
1. Test Flight
Items requiring test flight will be described by refer to aircraft maintenance manual requirement.
2. Ferry Flight
a) Delivering or exporting the aircraft.

b) For evacuating an aircraft from an area of impending danger.
c) To allow the operation of overweight aircraft for flight beyond its normal range over water or
land areas where adequate landing facilities or fuel not available.
d) For delivering an aircraft that may not currently meet applicable airworthiness requirements
but is safe for a specific flight.
e) Flying the aircraft to a base where repairs, alterations or maintenance are to be performed
or to point of storage.
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Ferry Flight Limitations
13.2 Ferry Flight Limitations

The aircraft which would be conducted for ferry flight should have the following requirements:
a) Aircraft must be inspected and certified by authorized personnel.

b) Only Flight Crew Member and authorized personnel shall be on board during ferry flight.
c) Flight shall be conducted in accordance with appropriate special condition or limitations
contained in operation manual limitation.
d) Authorization ferry flight does not apply the operations of product to which an Airworthiness
Directive except in accordance with requirements as described in the Airworthiness
Directive.
e) Aircraft experienced accident or serious incident shall have approval from DGCA prior to
ferry flight.
Special flight permit is not applicable to be used for the purpose of:
 Repairs, maintenance and/or alteration has been performed to the aircraft where a test flight is
required under manufacture limitation, approved company policy and procedure and/or
determine by the DGCA, and
 To allow the aircraft to be flown to a base where repairs, alterations or maintenance can be
performed, and
 Standard Certificate of Airworthiness is still remains valid.
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Procedures
13.3 Procedures
The procedure will be:
a) MCC AMO must request Lion Air FMM and to Lion Air Quality Control General Manager to
get flight authorization, before aircraft can be safe flown to a station where maintenance or
alteration can be made.
b) Quality Control General Manager shall discuss thoroughly and coordinate all aspects of ferry
flight with flight operation, pilot in command and any other department necessary to ensure a
safe and uneventful flight.
c) Quality Control General Manager submits an application to the DGCA for issuance a special
airworthiness certificate.
d) Quality Control General Manager to monitor subcontractor Designated Certifying Staff, who
directly in-charge should make a statement in the AFML (Maintenance Release) that the
aircraft has been inspected and is safe for the intended flight. A copy of this AFML page will
be removed and retained at the station for record purpose.
Prepares the aircraft for a dispatch as applicable including but not limited to by Lion Air Quality
Control General Manager to monitor subcontractor staff for following maintenance tasks
performance and AFML recording:
a) Inspects for hidden and transmitted stress damage.
b) Inspects for damage to critical primary structure (may require evaluation by the
Manufacturer or Technical Service prior to ferry authorization).
c) Make temporary repair for defect affecting aerodynamic.
d) Make temporary repairs for progressive failures starting from damage area.
e) Inspect control system affected for free travel, make stop, damage transmitted by cables or
push rods.
f) If type of failure can result in damage to other equipment or systems isolate from other
system and inspects for related damage that may already has occurred.
g) If type of failure can result in fire hazard :

Isolated electrically, stop leakage, inspect for sign of fire.
If type of failure could affect another operative system, secure operative system in safe position
as well as inoperative system or performs deactivation procedure refer to Maintenance Manual.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 14
MAINTENANCE STATISTIC AND
REPEAT DISCREPANCY
SYSTEM
MAINTENANCE STATISTIC AND REPEAT
DISCREPANCY SYSTEM
Maintenance Statistic
14. MAINTENANCE STATISTIC AND REPEAT DISCREPANCY SYSTEM

14.1 Maintenance Statistic
14.1.1 General
Maintenance Statistic is used to monitor the performance of the entire aircraft and its systems,
components, structures and power-plant. The Maintenance Statistic is determined by
collecting data, analyzing this data by comparing the result with establish standards and
adjusted when standards are not met.
The following events are monitored:

a. Unscheduled Part Replacement.
b. Unscheduled Maintenance.
c. Primary Maintenance Process Changes.
d. Maintenance Program Changes.
e. Changes to Maintenance Program Interval.
a. Lion Air Quality Control
Developing & conducting the Audit/Surveillance program, that assures maintenance is

being performed in according to Lion Air technical standard procedures, CASR or other
approved data. Quality Control Division will develop each year a Surveillance Quality
Control Program based on:
1) “Surveillance of Contract requirements” for AMO subcontractor’s compliance,
2) “Products inspections” for close control of all approved Maintenance Program (MP)
requirements compliance,
3) “Spot checks on key area”; Key areas may be defined by return of information’s or
indicators to Maintenance & Engineering Directorate on Reliability, DMI, Differed
defects, Incidents, AOG, Logistic and purchasing and /or uncompleted documents,
procedure or services delivery.
b. Lion Air Fleet Maintenance Management
The FMM was acting as the central coordination pointed of line maintenance activity, and
responsible for:
a) Providing procedural control for placard and deferred maintenance items.
b) Providing identification of mechanical irregularity and mechanical reliability reports
items related to field maintenance.
c) Providing necessary coordination of action required to repair aircraft with chronic
discrepancies.
d) Responsible for monitoring and take action to immediate problems that could be of a
repeat discrepancy.
e) Performing daily evaluation and providing the necessary operational and maintenance
information that reflects the day by day operation.
f) Identify discrepancies and events that require specific action.
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DISCREPANCY SYSTEM
Maintenance Statistic
g) Involve to the meeting in regard of operational and maintenance that reflects the day
by day operation includes a review of aircraft chronic problem that affecting the
operations.
h) Control DMI Status Record List Form to be available in each aircraft in which
Authorized Maintenance Personnel (AMO subcontractor)is responsible to make entry
whenever new deferral is exist in addition to the requirement of implementation of DMI
handling procedure. Therefore flight crews able to identify any recurring defects.
i) Provide a program to record daily mechanical irregularities that result in delay
cancellation.
j) Provide program to review pilot reports, in-flight interruptions or ground interruption.
c. Lion Air Planning & Technical Services

a) The Planning & Technical Services Division shall responsible for providing product
improvements, establishing standards maintenance and defining technical
specifications also providing evaluation of assigned reliability problem and product
improvements to enhance reliability.
b) Establish a program to analyze chronic component problems based on unscheduled
component removal rates and shop reports action.
c) Identify and evaluate significant adverse trends relative to reliability and issue
assignments to responsible departments for corrective actions.
d) Maintain a log of alert notification form and indicating corrective actions.
e) Planning & Technical Service Division will continue any defect, malfunction or failure
founded by arranges and coordination with manufacturer or vendor for any
recommendation accordingly, to rectified that problem.
f) Arrange a meeting in regard of operational and maintenance that reflects the day by
day operation includes a review of aircraft chronic problem that affecting the
operations.
g) Establish a program to analyze chronic component problems based on unscheduled
component removal rates and shop reports action.
h) Identify and evaluate significant adverse trends relative to reliability and issue
assignments to responsible departments for corrective actions.
i) Maintain a log of alert notification form and indicating corrective actions.
j) Planning & Technical Service Division will continue any defect, malfunction or failure
founded by arranges and coordination with manufacturer or vendor for any
recommendation accordingly, to rectified that problem.
k) Arrange a meeting in regard of operational and maintenance that reflects the day by
day operation includes a review of aircraft chronic problem that affecting the
operations.
14.1.3 Data Collection

Collection of data for maintenance statistic will be performed by Lion Air Planning & Technical
Services based on weekly maintenance activity actually performed by Line Air Fleet
Maintenance Management, type of inspection having accomplishment interval of 100 (hundred)
hours or greater.
Deviation of inspection accomplishment from planned data is monthly basis, and where the
conclusion is outside the predetermined expected figure, appropriate action by unit concerned
will be taken for correction, this action will be noted in the report.
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DISCREPANCY SYSTEM
Repeat Discrepancy Control System
14.2 Repeat Discrepancy Control System
14.2.1 General
a. The purpose of the Repeat Discrepancy Control System is to identify and correct any
discrepancies that recur within a 7 (seven) days period.
b. Refer Safety Circular No. AU/0649/DSKU/03/2007 that any discrepancy which:
 Maximum 2 (two) times occur within 30 days and directly entered into DMI process
by prioritizing repairs without delay again to Required Inspection Item (RII) and all
system and component of the aircraft included in ATA 21, 22, 24, 27, 28, 29, 31, 32,
34,36, 45, 49, 52, 53, 54, 55, 56, 57, 61, 62, 63, 64, 67, 71, 72, 73, 74, 75, 76, 77, 79,
80.
 Maximum 4 (Four) times occur within 30 days for system and components outside of
ATA code above, and immediately entered into DMI and immediate repairs without
further delay
c. Refer Safety Circular No. SE. 46 Tahun 2018 that any discrepancy which: Three times
recurs on the same airplane during 15 (fifteen) flights segment of operation will be
identified as a “repeat discrepancy“
d. As soon identify FMM Division will control the registration by AMO subcontractors on DMI
list of this repeat discrepancy. A positive plan of corrective action is pursued to preclude
further recurrence of such discrepancies and aircraft shall not be returned to service
unless the root cause is affirmatively corrected.
e. Every effort shall be made to prevent repeat discrepancies in order to eliminate
unnecessary airplane out of service time and the cost unnecessary for component
inspection and overhauls.
Lion Air M & E is subcontracting all maintenance to AMO subcontractors.

AMO Engineer on duty is responsible for the coordination of all activities relating to repeat
discrepancies occurring during line operations.
Lion Air M & E has contracted AMO to provide Maintenance Control Center for all Lion Air
fleet. One of MCC responsibilities is to detect all repeat discrepancies and to define corrective
actions.
a. The MCC Repeat Analyst is controlled by Lion Air M & E FMM which is the local point for
implementing of the Repeat Discrepancy Control System.
b. The repeat Discrepancy Control System consists of the following elements:

1) Identification of trouble and root causes
2) Post rectification or repair attempt and its result
3) Review and follow up
4) Surveillance
FMM Manager is reporting to regularly to Lion Air M & E director for all repeat discrepancy
issues.
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DISCREPANCY SYSTEM
14.2.3 Procedures
1) Identification
a. The Repeat Analyst will be monitored by continuously reviewed the maintenance

records of the previous 30 (thirty) days. The review will include:
i. Corrected and uncorrected pilot complain, and ground write-ups from the
computer databases for each airplane.
ii. Deferred maintenance items recorded and tracked by FMM
iii. Daily activity logs recorded by FMM. The logs are the records of discrepancies
reported by flight crew and line stations.
iv. Daily maintenance advises at home base and out stations.
b. When an Item has been identified as a repeat discrepancy, the Repeat Analyst will
coordinate its rectification, as follows :
i. If the repeat discrepancy can be rectified during line maintenance at the home
base line stations or at an out-station, the Repeat Analyst coordinates the
rectification with FMM
ii. If the repeat discrepancy can only be rectified during home base hangar
maintenance, the Repeat Analyst will coordinate rectification with Planning &
Technical Services Division.
c. All item identified as repeat discrepancies will be brought to the attention of the
Fleet Maintenance Management and Quality Control on a daily basis.
d. The Repeat Analyst and Lion Air FMM Manager will maintain a log of all identified
repeat discrepancies for tracking and follow up purposes.
2. Rectification
Lion Air have a documentation all troubleshooting history and method rectification that
used in previous repair attempts for tracking chronic or repetitive discrepancies aircraft
experiences.
a. The Repeat Analyst will generate the appropriate repeat discrepancy work forms for
each repeat discrepancy identified:
1) The repeat discrepancy assigned to home base hangar maintenance for
rectification will be recorded on a Non Routine Write form.
2) The repeat discrepancy assigned to line stations (including home base line
maintenance) for rectification will be recorded in a Deferred Maintenance Item
form. (ref. FTIM LA-TF-03-01)
b. For repeat discrepancies rectified at home base AMO hangar maintenance, AMO
subcontractor will make the necessary corrective action for the repair: AMO
Subcontractor will package the repeat discrepancy work form together with
a specific check for accomplishment under Lion Air PTS approval
c. For repeat discrepancies which be rectified at a line station (including the home
base line station), MCC AMO on duty will make the necessary arrangement for the
repair :
1) The AMO line station maintenance personnel assigned to work on the airplane
will be notified of the repeat discrepancy and its history.
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DISCREPANCY SYSTEM
2) Additional expertise may be requested to assign to assist in trouble shooting

the repeat discrepancy.
3) Rectification of the repeat discrepancy will be recorded and signed off on the
AFML book in a manner similar to Deferred Maintenance Item.
4) All returned repeat discrepancy work cards and/or maintenance log pages will
be forwarded to the Repeat Analyst for review.
d. If the repeat discrepancy deferrable and troubleshooting/repair of the item will

exceed scheduled ground time:
1) The FMM will deferral authority from the line maintenance.
2) Based on the severity or operational impact of the discrepancy, the FMM may
suggest the airplane be removed from service to facilitate corrective action.
3) If repair of the discrepancy is deferred to a subsequent line maintenance
opportunity, FMM will continue to track the discrepancy and will make
arrangement to have trouble shooting/rectification accomplished on the
rectification accomplished on the item at the first opportunity.
4) If repair can be deferred to the next home base hangar maintenance
opportunity, responsibility for the rectification, together with the appropriate
paper work, will be transferred to Planning & Technical Services Division.
c. Review and Follow up
a. The Repeat Analyst will review returned work form and other work record, and
update record, as necessary.
b. Copies of the repeat discrepancy work forms, which have been cleared by
maintenance corrective action will be held in file by the Repeat Analysts for a
minimum of 5 (five) days of airplane operation to assure no further recurrence.
c. If the Item does not recur for 5 (five) days, the Repeat Analyst may clear the item
from the repeat discrepancy log and discard the work card. History of the Item will
be stored in computer records.
d. If the Item does recur, the Repeat Analyst will notify the Quality Control General
Manager or his designee.
1. The Repeat Analyst will re-open the repeat discrepancy.

2. Quality Control through coordination with Planning & Technical Services will
determine whether to remove the airplane from service or defer the Item.
3. Under no circumstances an airplane will be released for revenue service if an
Item is found to have repeated continuously without the express authorization
from Quality Control General Manager.
4. Surveillance
a. The Repeat Analyst accomplishes continuing analysis and surveillance of repeat

discrepancies.
b. The FMM is responsible for monitoring Items identified as repeat discrepancies.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 15
CONTINUING ANALYSIS
AND SURVEILLANCE
CONTINUING ANALYSIS AND SURVEILLANCE
Introduction
15. CONTINUING ANALYSIS AND SURVEILLANCE
15.1 Introduction
This section provides a description of, and the responsibilities related to operator Continuing
Analysis and Surveillance Program, as required by CASR part 121.373.
Today Lion Air is organized with 2 sections working together for the performance of the DGCA
and CASR requirements for the Maintenance Continuing Analysis and Surveillance Program:
 A Quality Control Division under Maintenance & Engineering Director,
 A Quality Assurance Directorate, under Accountable Manager,
Lion Air Maintenance and Engineering, Quality Control Division will continue to perform a part of
the “Continuing Surveillance Program”.
Quality Assurance Directorate will ensure all required internal and external Quality Audits
required to monitoring continuously the CASR requirements compliance.
Detail of continuing analysis and surveillance is described in the separate manual on Reliability
Control Program Manual (RCPM).
15.1.1 General
The Continuing Analysis and Surveillance Program consist of two basic functions:
1. Monitoring of the entire aircraft and its systems, components, structures and power plants.
The effectiveness of the Maintenance Program (MP) is determined by collecting data,
analyzing this data by comparing the result with establish standards and adjusted when
standards are not met.
The following events are monitored:
a. Unscheduled Part Replacement.
b. Unscheduled Maintenance.
c. Primary Maintenance Process Changes.
d. Maintenance Program Changes.
e. Changes to Maintenance Program Interval.
2. Quality Assurance program that provides for the continuing analysis and surveillance of the
administrative and supervisory aspects of the Maintenance Program (MP) including work
performed by contract arrangements is described in this Chapter, including internal audit and
external audit.
The activities audit more detail is described in the separate manual on Quality Assurance Manual
(QAM), chapter 4.3.
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Responsibility
15.2 Responsibility
The Quality Audit, section of Quality Assurance Directorate, is primarily responsible for
developing and conducting audit program that assure maintenance is performed in accordance
with procedures, instruction as describe in Maintenance Program (MP), technical standards,
CASR 121.373 or other approved data.
The Quality Surveillance, section of Quality Control, is primarily responsible for in providing
direction to, and coordinating the activities of Quality Control Surveillance division and function.
15.2.1 Lion Air Quality Assurance Directorate
Lion Air has created an independent Quality Assurance Directorate on August 2014.
This Directorate is managed under a Director of Quality Assurance appointed by Accountable
Manager. This Department is directly reporting to the Lion Air Accountable Manager.
The Quality Assurance Directorate has created his own organization and procedure Manual:
Quality Assurance Manual (QAM).
This Manual is under the Lion Air Director Quality Assurance Director responsibilities and
always kept updated in respect of resources, personnel’s and internal working procedures.
This QAM procedure manual scope of work covers all Lion Air Department/Directorate Quality
Surveillance including Flight Operations, Ground Operations, Crew training and Maintenance &
Engineering.
The QAM procedure Manual scope of work will detail all aspects concerning execution of the
Quality Audit surveillance functions to comply with all regulation requirements in terms of:
 Annual Audit Plan definition and follow up,
 Internal and external Quality audits performance with qualified auditors,
 Subcontractors assessments,
 Reporting of findings following audits,
 Analyze and validation of root cause analysis,
 Management and surveillance of preventive and corrective actions,
 Accountable Manager feedback thru Management review of Quality indicators, Incidents
reports and Quality Audits feedback
15.2.2 Lion Air Maintenance & Engineering, Quality Control Division
Lion Air Maintenance and engineering is contracting all Maintenance thru several AMO
contracts for Continuous Airworthiness Maintenance and Aircrafts maintenance.
Lion Air Maintenance & Engineering is organized with 3 divisions including Planning and
Technical services (PTS), Fleet Maintenance Management (FMM) and Quality Control (QC)
Division. PTS and FMM Divisions are monitoring Lion Air Aircrafts airworthiness and
Maintenance Program (MP) requirements thru sub contracted AMO services and products
delivery.
The Maintenance & Engineering Quality Control Division is ensuring the function of Preventive
Surveillance System requirements for compliance to CASR regulation and to check for
completeness of Maintenance Program (MP) and Contracts deliverables compliance by all
subcontractors.
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Responsibility
The Quality Control General Manager of Lion Air Maintenance and Engineering Department has
a direct access to Lion Air Accountable Manager for Safety Issues.
Quality Control Division will develop each year a Surveillance Quality Control Program based
on:
 “Surveillance of Contract requirements” for AMO subcontractor’s compliance,

 “Products inspections” for close control of all approved Maintenance Program (MP)
requirements compliance,
 “Spot checks on key area”; Key areas may be defined by return of information’s or indicators
to Maintenance & Engineering Directorate on Reliability, DMI, Differed defects, Incidents,
AOG, Logistic and purchasing and /or uncompleted documents, procedure or services
delivery.
15.2.3 Compliance, Conformity and Adherence to the Regulations
Quality Assurance Directorate is closely and continuously coordinating his Quality surveillance
program with Quality Control Division to prevent the implementation of improvements to the
aircraft damage/problems protracted, refers DGCA safety Circular No.:
AU/0649/DSKU/03/2007.
Lion Air are required to:”
a. Correctly and consistently implementing all the requirements outlined in the CASR
121.373, as follows:
- Internal audit performed
- To implemented an analysis of the effectiveness of maintenance programs that
approved
- To carry out maintenance review board meeting to repetitive trouble
- To take notes of repetitive trouble that cannot be repaired in DMI
b. Restrict for repetitive trouble, as follows:

- The maximum occurs twice within a period of 30 days and put in DMI process, the
aircraft components included in the ATA code: 21, 22, 24, 27, 28, 29, 31, 32, 34, 36,
45, 49, 52, 53, 54, 55, 56, 57, 71, 72, 73, 74, 75, 76, 77, 79, 80.
- The maximum occurs four time within a period of 30 days for aircraft components
other than the ATA code above mentioned.
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Procedures
15.3 Procedures
This procedure is established and maintained to ensure that aircraft that does not conform to
airworthiness requirements is prevented from being continued operation. Control shall be
provided for identification, documentation, evaluation, and disposition of unsafe condition and for
notification to the department/division functions concerned.
The surveillance procedure detail is describe in the separate manual on Quality Control
Procedure Manual (QCPM) chapter 8 and the Audit procedure on Quality Assurance Manual
(QAM), chapter 4.3.
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Quality Audit Planning
15.4 Quality Audit Planning
15.4.1 The Planning
The evaluation program should review the entire maintenance control system, including but not
limited to a periodic, recurring internal audit. An internal audit is intended to identify and document
areas that fail to be effective in meeting regulations, standards and company policies and
procedures.
15.4.2 Audit Area

To covers all aspect in maintenance, preventive maintenance and alteration of the aircraft,
engine, component and appliances, the audit areas performance shall be covered in the
following subject:
a. Organization Structure, Duties and Responsibilities

b. Contracted Maintenance Organization
c. Audit of Maintenance Checks
d. Audit of Tools and Equipment
e. Line and Base Maintenance
f. Maintenance Log Book Handling
g. Engine & Component Maintenance.
The Quality Audit Planning and Area detail is described in the separate manual on Quality
Assurance Manual (QAM), chapter 4.3.
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Measureent andAnalysis
15.5 Measurement and Analysis

Lion Air shall plan and implement the monitoring, measurement, analysis and improvement
processes needed:
a. To demonstrate conformity to product requirements,
b. To ensure conformity of the quality management system, and
c. To continually improve the effectiveness of the quality management system.
This shall include determination of applicable methods, including statistical techniques, and the
extend of their use.
The monitoring and measurement of the performance of quality management system through
internal/external audit and monitoring and measurement of quality objective achievement.
The Measurement and Analysis detail is described in the separate manual on Quality Assurance
Manual (QAM), chapter 5.1
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Corrective and Preventive Actions
15.6 Corrective and Preventive Actions
15.6.1 General
Corrective and preventive actions are defined as those actions aimed to correct the
discrepancies found and to prevent the recurrence of the same discrepancy.
Discrepancies recorded on the quality audit and the sample check from maintenance logs are
divided into minor, major and critical discrepancies.
1. Minor discrepancies are brought to the attention of the responsible chief of the section
involved for correction. The correction is recorded on the discrepancy sheet and stamped
off or signed, thus enabling review by Inspector of or official authorities at a later date.
Minor discrepancies mostly are of a random nature, which do not require preventive action
at once.
2. Major and critical discrepancies need (immediate) corrective action is initiated on a
rectification instruction form. The addressee of a corrective action form is obliged to take
action and to give a written answer within the established period of time specifying the
affectivity date of the corrective action taken.
3. Quality Assurance Department is responsible for administering the major defect reporting
system and for following-up investigation activities to ensure corrective action where
necessary is implemented.
4. Issues have been implemented and are being monitored for effectiveness. Ensure
appropriate corrective or preventive actions that address the relevant compliance
The Corrective and Preventive action for surveillance detail is described in the separate manual
on Quality Control Procedure Manual (QCPM), chapter 8.4
15.6.2 Quality Monitoring

Managements are responsible for implementation and ongoing operation of system of quality
monitoring system. Corrective and preventive actions are effective for their area of
responsibility.
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Reporting
15.7 Reporting
Quality audit results are reported to the responsible department involved, requesting corrective
action as described above when necessary.
Result of quality analysis, inquiries and audits performed and corrective action taken or initiated is
reported to the section concerned as well as to Management. This reporting mostly is done by
means of a quality report or an internal memo.
The Reporting detail is described in the separate manual on Quality Assurance Manual (QAM),
chapter 4.3.
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Assessment of Subcontractor
15.8 Assessment of Subcontractor
For the assessment of subcontractors, a standard “questionnaire“ will be used to retrieve some
data in which the key-data with respect to the sub-contractor and his procedures related to AMO
Quality Department.
The assessment of subcontractors detail is described in the separate manual on Quality

Assurance Manual (QAM), chapter 4.5.
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SYSTEM OF AUDIT AND SURVEILLANCE
Maintenance Significant Issues Review
15.9 Maintenance Significant Issues Review
Significant issues arising from the maintenance operations Quality Assurance program are
subjected to management review. The agenda of the meeting should include the general
assessment of the management system to ensure all defined elements are functioning
effectively and producing the desired operational safety and security outcomes.
The Maintenance Significant Issues Review detail is described in the separate manual on
Quality Assurance Manual (QAM), chapter 5.4 and 5.5.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 16
CONTRACTOR AND SUPPLIERS
Contracted Activities
16. CONTRACTOR AND SUPPLIERS
16.1 Contracted Activities
Operator requiring large number of suppliers, the complexity of contracts and the regulatory
implications of such contracts, systems and procedures has to be prepared. Detailed requirement
(SLA) shall be included in the contract agreement with contracted maintenance provider
Definitions
TERM DEFINITION
Supplier A term used to describe an entity which provides services, advice or products
to Lion Air business. The term supplier for the purposes of this section is
deemed to refer to the following:
 Contractor;
 Service Provider; or
 Outsourced Provider.
Contract An arrangement or agreement made between two or more parties enforceable
by law. A contract is a legal document which describes commercial terms and
conditions.
The term contract for the purpose of this section is deemed to refer to the
following:
 Cooperative Agreement;
 Memorandum of Understanding (MOU); and
 Service Level Agreement (SLA)
Service Level A formal agreement, usually as part of a contract, between an operator and an
Agreement external service provider or in some cases, and internal service provider, that:
(SLA)  Specifies, in measurable terms, the services the external provider is
expected to perform;
 Becomes the basis for monitoring of the performance of the external service
provider by the operator to include safety and quality standard.
16.1.1 Considerations Prior to Outsourcing
Certain elements of airline operations are permitted to be outsourced in accordance with the
requirements of the Civil Aviation Act and orders.
However certain key functions remain the responsibility of the airline and legislation prohibits
the outsourcing of such functions. For example, maintenance control is always the responsible
of Lion Air. The responsible departmental manager must immediately ensure that the
proposed activity to be outsourced can in fact be outsourced under the appropriate legislation.
The Lion Air Safety division shall verify that the function can be outsourced in accordance with
the Indonesian, and any other relevant regulatory authority’s requirements at the request of a
departmental manager.
In addition, the relevant department manager may determine that a business case is required
to justify the outsourcing of a company function. It is noted that Lion Air business model has
placed great emphasis in outsourcing in order to reduce the complexity of the business.
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Before entering into any contract of a kind mention above, 121 Operator must ensure that:
 Subcontractors and/or suppliers who perform any order and/or work from Lion Air shall have a
valid Indonesian DGCA approval or provide a minimum requirement Quality Assurance
program in accordance with Lion Air’s approved policies and procedure manuals. Each
maintenance organization that performs maintenance for the Operator has a process for
periodic review of the quality program by the Quality Manager or the person assigned
managerial responsibility for the program for the purpose of ensuring compliance with current
requirements of the Maintenance Program.
 When certain conditions occur so that maintenance work is done outside the fixed location
(the location of which has been approved) Lion air responsible for evaluation tools, personnel,
facilities, technical publication used as working in accordance with the fixed location. Lion Air
also needs to give notification to the DGCA.
 When certain conditions occur so that maintenance work is done outside Indonesia, Operator
may prevent the return to service and use of airframe components, powerplants, appliances,
and spare parts thereof because those items have been maintained, altered, or inspected by
persons employed outside Indonesia who do not hold Indonesia licenses. Lion Air will do the
surveillance of facilities and practices to ensure that all work performed.
 Such subcontractors and/or suppliers should also have a valid letter of recognition issued by
Quality Assurance Directorate, an on-site evaluation and assessment of sub contractor’s and
supplier’s quality system will be performed regularly, every 2 (two) year or as necessary when
their trend performance tend to decline.
 Sub-contractors and/or suppliers whose services have not been used over 1 (one) year period
shall be marked inactive and require re-approval before they are reactivated. The Quality
Assurance may suspend, revoke the subcontractors and/or suppliers.
 No new part shall be installed on an aeronautical product unless the part meets the standards
of airworthiness applicable to the installation of new part and;
New part has identification marking as a part specified in the type design conforming to
recognition of Indonesian DGCA or International Aviation Authority.
1) The parts has been approved for use on an aeronautical product in accordance with Type
Certificate/STC If the part has originally designed manufactured for non-aeronautical used,
was manufactured under a Part Manufacturing Approval (PMA).
2) DGCA Form DGCA 21 -18 is certification for new parts from manufacturer or used parts
that have repaired by an AMO under DGCA Approval.
3) FAA Form 8130 - 3 (Airworthiness Approval Tag/AAT) is certification for new parts from
manufacturer or used parts that have repaired by a repair station under FAA and DGCA
Approval.
4) EASA Form One (Authorized Release Certificate/ARC) is certification for new parts from
manufacturer or used part has repaired by repair station under EASA and DGCA Approval.
5) Class I product shall be accompanied by Export Certificate of Airworthiness.
6) Components exchange (used part) shall be accompany by AAT FAA Form 8130 -3 or
EASA Form One who has an AMO under DGCA approved.
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7) A Certificate of Conformance, test report under CASR/FAR 25.853, or other documents

traceable to OEM, PMA, or TSOA holder shall be accompany to consumable parts such as
fastener, raw material, fabric, seat cushion and cabin decorative. Under CASR 21.305,
Quality Control shall direct in charge if use supplier facilities for the production of part for
maintaining the own aircraft.
The AAT or ARC should be kept in file in the material receiving inspection office as a soft copy
as long as the parts are kept on the store as stocks and such record will be made as Material
Receiving Inspection Record. The AAT or ARC is to be kept in file at Record Keeping at Head
Office.
16.1.2 Contractor Data and Capabilities
The entire designated subcontractor and/suppliers which are approved by Quality Assurance
shall be listed in the Approved Vendors and Supplier List (AVSL)
Therefore, purchase of aircraft parts and/or materials to be used by Operator for its
maintenance activities must refer to this AVSL (not valid for the vendor with expired of
Approval from accreditation body/Authorities), except for purchase made to Original
Equipment Manufacturer (OEM).
A separate list of designate subcontractors and/or suppliers with their capabilities and used by
Subcontracted Material and Purchasing Department to determine which subcontractors and/or
suppliers authorized and approved to perform the work and/or order.
The Material Department issues sufficient purchasing data to ensure that all requirements are
completed. Any delivered product or service shall meets or exceeds the desired quality and is
readily verifiable through accompanying conformity data, records.
The documents shall contain data clearly describing the part/material ordered, including where
applicable the type, class, style, grade or other precise identification. Moreover, the title or
other positive identification, applicable issues of technical specifications, drawings, process
requirements, inspection instructions and other relevant technical data including requirements
for airworthiness approval or qualification of product, procedures, process equipment and
personnel.
The M&E Quality Control is responsible to conduct conformity inspection and in airworthy
condition for safe operation. Prior to initiation of contracts for purchase of goods or services,
the Purchasing Department is responsible to ensure that clearance is obtained from Quality
Assurance Manager. Operator as AOC holder has policy not to handle the Material and
Equipment procurement/provisioning directly. Hence all process and inspection procedure and
other related requirement have to meet Operator policy as specified in this CMM Ch. 16 and
CMM Ch. 3.5
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Material Conditions and Documentation to be Checked
before Installation
16.2 Material Conditions and Documentation to be Checked before Installation
All material ordered by Primary contractors (AMO/MRO) for Lion air Aircrafts shall respect the
following delivery conditions with Airworthiness documents (See table here under). Each
material on AMO receipt will be cross referenced in such a way as to establish traceability. All
incoming material shall be accompanied by approved ‘incoming documentation’ – the identity of
which is given below.
 Aircraft and/or Engines: For appropriate paperwork see table below

 Rotables/Repairable: For appropriate paperwork see table below
 Consumable Material: For appropriate paperwork see table below
NEW PARTS USED PARTS
Component DGCA Form DGCA 21 -18 DGCA Form DGCA 21 -18

or or
EASA Form One EASA Form One
or or
FAA Form 8130-3 FAA Form 8130-3 from FAR-145 repair
or station with dual Release EASA Part 145
TCCA Form 24-0078 or
or TCCA Form 24-0078 from AM573 station
TCCA Form One with dual release EASA Part 145
Additionally if the component is an engine, Additionally if the component is an engine,

maintenance records such as Component maintenance records such as Component
installation listing installation listing
Standard Parts. Manufacturer Certificate of Conformity Do not purchase
Raw Materials Manufacturer Certificate of Conformity Do not purchase
The material or packaging shall be marked

with spec. and batch number. Materials
subject to special conditions e.g. shelf life or
storage conditions, must have this stated on
the certification.
Consumables Manufacturer Certificate of Conformity Do not purchase
The material or packaging shall be marked

with spec. and batch number. Materials
subject to special conditions e.g. shelf life or
storage conditions, must have this stated on
the certification.
In the case of materials used for composite

repairs (e.g., Prepreg, resins, etc.) supplier
laboratory test reports should also
accompany each batch of material received.
Note: In addition Lion Air may perform
sample verification testing in order to
establish confidence in the quality of
materials received from the suppliers.
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before Installation
16.2.1 Definition
1. Components
Aircraft components and material are all parts, equipment or material intended for
installation into an aircraft or its engines where such parts or equipment have a part
number allocated by the aircraft/engine/equipment Type Certificate holder, unless said TC
holder has designated such parts as standard parts, or material.
2. Standard Parts
Standard parts are those parts that may be identified as standard by the TC holder or
parts made to a national or international specification, not being only an aviation
specification for the particular parts. Example: bolts, screws, etc.
3. Raw Material
Raw Material is any material that requires further work to fabricate into a component part
of an aircraft. Example: metals, plastics, wood, etc.
4. Consumable Material
Consumable are materials that are only used once and are made to a National or
International specification. Example: lubricants, cements, compounds, paints, chemicals,
dyes, sealant etc.
5. Rotable/Repairable
Is a major component of a Class 1 product (aircraft or engine), the failure of which could
endanger the safety of a Class 1 product. These items are often parts for which a TSO
has been issued and which have a serial number and/or which are subject to a hard time
inspection or overhaul life
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before Installation
16.3 Responsibilities
16.3.1 Lion Air M&E Directorate
Lion Air M&E Directorate is solely responsible of the “primary contractors” selection,
approval, control and monitoring.
The product and services contracted will be controlled directly by Lion Air M & E Department
personnel’s with an agreed Service Level Agreement.
Additionally a surveillance and control program shall be executed accordingly by:

 Quality Control, Lion Air M&E, who will perform Spot checks on contracts issues and
spot checks of products & Services delivered,
 Quality Assurance, Lion Air, will ensure the independent Quality Assurance Audit
Program including relevant and critical “primary contractors”,
Lion Air “Primary Contractors” shall be committed thru a signed contract to execute the same
type of requirements for controlling their own “subcontracted activities” with evaluation,
selection, control, monitoring and keeping all technical records.
Lion Air Maintenance & Engineering, Quality Control shall manage the above procedure and
keep all associated Technical records listed in procedure 16.4.
The Lion Air Maintenance & Engineering Approved suppliers, contractors and
subcontractors selected by Lion Air M&E Directorate, Quality Control Division shall be
recorded with the validity date for Approval in the: Approved Supplier & Vendor List (ASVL)
as listed in FTIM form no LA-TF-01-29.
16.3.2 Primary Contractors
For each Primary contractor of Lion Air Maintenance & Engineering, the contract requirement
shall request a complete set of Procedure requirements for Suppliers, contractors and
subcontractors management to be installed under Primary Subcontractor procedure and
decision.
The full and only responsibility of the Primary Contractors shall be retained facing their own
suppliers, contractors and sub-contractors evaluation, selection, control and monitoring. Lion
Air shall conduct a Surveillance program for Primary contractors.
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before Installation
16.4 Surveillance and Quality Audits of Primary Subcontractors
16.4.1 Quality Control Spot Checks and Inspections

A Quality Control program is established under the M&E Quality Control General Manager and
will spot checks the contracts implementations including Suppliers, Contractors and sub-
contractors policy, procedure and recording documents. (See Chapter 15)
16.4.2 Quality Assurance Audit Program
The “primary contractors” shall be included in Quality Assurance Audit Program and Quality
Audit Plan if any regulation Task requirements are partially produced and fulfilled by a contractor
of services or product.
WORKING COMMITMENT & QUALITY QUALITY

ORGANIZATION
ORGANIZATION RESPONSABILITY CONTROL ASSURANCE
121 AIRLINE Primary 121 AIRLINE - List of App - 121 Airline
Contractors Contract Organization Quality
(AMO/MRO) Management - Service Level Assurance Audits
requirement Agreement
- Quality Ctrl
Check
Primary - Suppliers - Primary - List of App - AMO / MRO
Contractors - Contractors Contractors Organization Quality
(AMO/MRO) (Other 145 (AMO/MRO) - Service Level Assurance Audits
AMO) contracts Mngt Agreement
or
- Reception - 121 Airline
- Purchase orders Products and Quality
Services Assurance Audits
Control.
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16.5 Lion Air Part Borrowing Agreement Authority
PT. Lion Mentari Airline in time of need is authorized to use borrowed parts in accordance
with the following conditions and limitations:
1. The borrowed part must be obtained from a Certificate part 121 operator maintaining
aircraft under a Maintenance Program (MP).
2. A borrowed part having a higher time in service since overhaul than that of PT Lion
Mentari Airlines approved Overhaul time limit may be used as follow:
a. The part must have at least 200 hours time in service remaining until Overhaul or
100 cycles if the overhaul time limit is controlled by Cycles in relation to the lender’s
overhaul time limit.
b. The part may be used for a time period not to exceed 100 hours time in service or
50 Cycles if the overhaul time limit is controlled by cycles.
3. PT Lion Mentari Airlines shall not use a “life-limited” borrowed part beyond its approved
part limit.
4. Borrowing part limitation must refer to D-83 tag ACL, the latest revision
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 17
LEASED AIRCRAFT AND
MAINTENANCE
LEASED AIRCRAFT AND MAINTENANCE
Introduction
17. LEASED AIRCRAFT AND MAINTENANCE
17.1 Introduction
17.1.1 General
The purpose of Aircraft Leasing Management is to describe the procedure to ensure that Lion
Air Aircraft and Lease Aircraft in airworthy condition and safe for operation.
Leased aircraft and maintenance should be in accordance with DGCA approved operations
specification programs for the applicable aircraft requirement under CASR 121.6
Parts borrowing agreement where the parts have a different life hour with Lion Air, approved
service and/or overhaul limit may be used in accordance with the established procedure
Advisory Circular (AC) 121-16.
Leasing and Acquisition Department is responsible for negotiates and arranges contract
agreement between Lion Air and the Lessor or Lessee.
Quality Control General Manager is responsible to arrange physical inspection and document
review of aircraft.
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Aircraft Leasing Document Inspection
17.2 Lease Aircraft from Lessor Aircraft or other Company
17.2.1 Procedures
Lion Air arrange with Indonesian DGCA to conduct Aircraft Inspection and document
inspection to the aircraft that will be used, the data reported:
1. The equipment as Aircraft type standard.

2. Completeness of equipment as contract agreement.
3. Aircraft performance/DMI status/repetitive trouble/significant finding.
4. Aircraft finding and Aircraft completeness should be recorded on Inspection
Report/Technical Data report check list and signed by both of Lessor representative and
Lion Air Inspector.
5. Record all finding and give to Lessor for corrective action.
6. All aircraft finding should be rectified before aircraft delivery.
7. Make a final report to Lion Air Aircraft Procurement Team after make conclusion for
continues signing or cancellation the contract.
17.2.2 Aircraft Leasing Document Inspection
a. Review applicable SB status/AD status aircraft, engines, and components.

b. Aircraft Technical Data (DGCA form/filled by DGCA Inspector).
c. Statement by Lessor:
1) Aircraft compliance with EGPWS/TAWS (Terrain Alert & Warning System).
2) Letter of Undertaking (Letter that the Company will responsible in case violation,
incident, accident or whatsoever occurrence related to the aircraft).
3) Maintenance Personal List.
d. Last Aircraft Maintenance Compliance Status.

e. Check Aircraft Dispatch Reliability.
f. Aircraft Avionic component listing.
g. Aircraft document:
- AOC Certificate - EGPWS compliance

- C of A - Insurance Certificate
- C of R - Weight and balance Statement
- Noise certificate - Load index
- Aircraft Aeronautical Station - Aircraft Station License
License (AASL) (Radio Permit)
- Compass Swing Certificate - Aircraft Modification status
- RNP approval - Cabin configuration
- RVSM Approval - Life Limit Parts status
- AD compliance statement - Certificate Maintenance
- Certificate of Insurance - Release to Service
- ETOPS (required A330) - TCAS compliance
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Aircraft Leasing Document Inspection
17.3 Wet Leasing of Aircraft
17.3.1 Procedure
a. Before the operation of air transport services to the wet leased aircraft, an air carrier must
provide to the DGCA, a copy of the lease agreement, or written memorandum outlines the
terms of the agreement. Where all air carriers are foreign or domestic, agreed to provide an
aircraft to another person certified under this section, the agreement should state that the
holder of the AOC and the AMO as applicable, proposed to be responsible for providing:
1) Applicable crew member,
2) Operational control, and
3) Aircraft maintenance.
b. After receiving a copy of the agreement, or memorandum in writing of term thereof, the
DGCA determines that the agreement did operation and issues a certificate holder operating
amendment containing the following specifications:
1) The names of the parties to the agreement and the duration thereof,
2) The nationality and registration number of the brand of each aircraft involved in approval,
3) The type of operation (e.g. scheduled, passenger, etc)
4) The areas of operation
5) The regulation of the CASRs applicable to the operation
c. In making a determination under Paragraph (b) of this section, the DGCA considers the
responsibility under the agreement for the following:
1) Crewmembers and training
2) Airworthiness and performance of maintenance
3) Dispatch
4) Servicing the aircraft
5) Scheduling
6) Any other factor the Director considers relevant
d. After a review of the leasing arrangement, if a foreign operator is considered responsible for
the operation of the leased aircraft each route segment must include either a takeoff or a
landing to or from a foreign airport.
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 18
MAINTENANCE PROGRAM
MAINTENANCE PROGRAM
General
18. MAINTENANCE PROGRAM

18.1 General
18.1.1 Introduction
This chapter provides guidance for implementation a Maintenance Program (MP) which meets
the requirements of CASR part 121. 379. Each type of airplanes have own Maintenance
Program (MP) and every MP has own designated manual number as outline in CMM chapter 1
section 7.
The designations of Maintenance Program (MP) manual number are as followed:

a. Manual No. LA-DE-01-03 : B737-800/900ER
b. Manual No. LA-DE-01-05 : A330
c. Manual No. LA-DE-01-06 : B737 MAX8
Maintenance Program that is approved by DGCA and contains information and data for each
aircraft type in accordance with specifications of requirements of the State of Registry,
requirements of the State of Design, requirements of the Lion Air Company and specification of
engine and components OEMs.
The Maintenance Program (MP) for individual combines the maintenance and inspection
functions used to fulfill Lion Air total maintenance needs, and require Lion Air to establish a
maintenance program adequate to perform the maintenance, preventive maintenance, repairs
and alterations, and an inspection program adequate to perform the required inspections
(CASR part 121.367), “Inspection program and a program covering other maintenance,
preventive maintenance, and alterations required by this section shall be developed by
considering the human factor principles”
The Maintenance Program (MP) consists of the following elements:

1. Inspection
2. Scheduled Maintenance
3. Unscheduled Maintenance
4. Overhaul and Repair
5. Structural Inspection
6. Required Inspection Items (RII)
7. Reliability Program (if appropriate)
The Maintenance Program (MP) of each aircraft type describes the technical activities, which
are required to maintain the aircraft in airworthy and reliable economic way. The objective of
maintenance program development is:
1. To ensure aircraft safety and operating economy.
2. To minimize deterioration of aircraft inherent reliability.
3. To minimize system and structural problems through preventive maintenance.
4. To review task for applicability and affectivity.
5. To minimize maintenance cost.
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MAINTENANCE PROGRAM
General
Maintenance Program Supplement (MPS) document provided as a supplement for Lion Air
B737-800/900ER and A330 Maintenance Program (MP). This document consists with
Blocked/Phased/Event Maintenance Program concept implementation and the additional
information for Vendor’s/Manufacturer’s recommendation time intervals related to Maintenance
Program (MP) maintenance tasks.
1. Lion Air Planning & Technical Service Division function is responsible to develop and
revise all Maintenance Program (MP) initial production and revision.
Lion Air QC will control MP before getting DGCA approval.
The distribution of the Maintenance Program (MP) will be prepared by Technical
Publication under Lion Air PTS responsibility
2. Quality Control Division is responsible to ensure that maintenance; preventive
maintenance; repair and alteration are performed in accordance with prevailing
regulations and Lion Air policy and procedure.
Quality Control Division is responsible for the enforcement and monitoring of the
18.1.3 Procedures
1. Maintenance Program (MP)
The Maintenance Program (MP) arranged for individual aircraft type, it has own manual
number which defines the scheduled maintenance tasks and their specific interval for
airframe, system for Engines whilst in aircraft (on wing) and Components. Off wing tasks
are usually described in the relevant engine/component manual.
The Maintenance Program is published in corresponding Aircraft manufacture, MPD and

MRB and will be periodically updated.
The developments of a Maintenance Program are based on following document but not
limited to:
a The Approved Maintenance Review Board (MRB),
b. Maintenance Planning Document (MPD),
c. Airworthiness Limitation Items (ALI),
d. Supplement Inspection Document (SID),
e. Corrosion Prevention Control Program (CPCP).
f. Company experience and repetitive inspection as required by AD.
g. Reliability Program information.
h. Manufacture information.
i. Result of special sampling inspection.
j. National Regulatory requirement.
Periodic reviews of a complete maintenance program will ensure optimized maintenance

program with regard to content and check intervals.
.
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MAINTENANCE PROGRAM
General
Therefore any revision/amendment to maintenance program, a time frame should be set

in regard of the socialization to all effecting Parties, preparation of the supporting aspect
that will assure the target date of compliance the new amended maintenance program
can be achieved.
2. Maintenance Program Change Approval
The content or interval change of Airworthiness Directive repetitive inspection of an

aircraft, engine and component may only be approved by DGCA
Lion Air Planning & Technical Services function in coordination with Quality Control is the
authorized Department to evaluate maintenance program items adjustment/addition as
amendment or revision, provided that DGCA is approve and sign the revision of the list
of effective pages accordingly.
All amendments and revisions of the approved maintenance program shall be distributed
to maintenance organizations, personnel and end users to whom the maintenance
program has been issued.
Maintenance Program (MP) distribution is subcontracted to Engineering BAT.
3. Maintenance Program Compliance
Lion Air PTS will be schedule maintenance preparation and control to Engineering AMO
subcontractors are responsible for schedule maintenance implementation and control
according their own AMO procedure.
The authorize AMO certifying staff will issue the return to service after work package
completion.
Lion Air Planning & Technical Services Division function Is checking schedule
maintenance package which are planned per individual aircraft type and determine the
items are to be performed and issue the Work Order.
Additional check package, working instruction (engineering order) and item with specific
interval will be included in the individual work packages. The monitoring of maintenance
program items and working instruction is done by Lion Air PTS with the aid of TRAX
database. Lion Air have a system for forecasting and tracking required maintenance
activities by electronic control on TRAX system for long term and short term planning.
AMO production Lion and base maintenance contracted are responsible to ensure that all
individual Lion Air maintenance program items are performed in compliance with the
contents and interval as describes in the Individual Maintenance Program (approved
18.1.4 Method of Compliance
The schedule maintenance task will be planned at specific intervals by AMO subcontractor with
objective to prevent deterioration of the inherent safety and reliability levels.
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General
Maintenance program use the principles and philosophies develop by the Air Transport
Association’s (ATA) Maintenance Steering Group (MSG), these are:
a. MSG-1 Maintenance Evaluation and Program Development, which included decision logic
and inters airlines/manufacturer procedures the first was for developing a maintenance
program for Boeing 747 aircraft.
b. MSG-2 Airlines/Manufacturer Maintenance program Planning Document. To develop
scheduled maintenance program for aircraft of the 1970’s, by Recognized three
maintenance processes: Hard Time (HT), On Condition (OC), and Condition Monitoring
(CM).
c. MSG-3 Recognized the decision logic flow paths to provide a more rational procedures for
task definitions and more straight forward a linear progression through the decision logic
was task oriented not maintenance oriented or consequences of failure approach which
two basic categories : safety and economic.
d. The task oriented are covers as follows:
1) Servicing lubrication 4) discard
2) Restoration 5) Inspection / functional check
3) operational/visual check
f. Unscheduled maintenance tasks, resulting from scheduled tasks, malfunction’s reports and
data analysis with the objective to restore the equipment to an acceptable condition. The
schedule maintenance tasks are published in the Maintenance program Requirement of
each aircraft type.
18.1.5 Method of Inspection
The following terms define the methods and levels of inspection performed on current
production airplanes (refer to ATA’s Maintenance Program Development document–MSG-3 - for
additional terms).
1. General Inspection
a. Inspection – is task to examine of an item against at specific standard.
b. Non Destructive Inspection – An inspection method utilized to supplement visual
inspection and/or detect hidden defects, such as x - ray, ultra–sonic, eddy current and
radio - isotope.
c. Age Exploration - A systematic evaluation of an items based on analysis of collected
information from in – service experience. It assesses the items resistance to a
deterioration process with respect to increasing age.
2. Inspection Task
a. Visual Check – An observation to determine that an item is fulfilling its intended
purpose. Does not require quantitative tolerances this is a failure finding task.
b. Operational Check – A task to determine that an item is fulfilling its intended purpose.
Does not require quantitative tolerance. This is a failure finding task.
c. Functional Check – A quantitative check to determine if 1 (one) or more function of an
item performs within specified limits.
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General
3. Zonal Inspection
a. Inspection – External Surveillance a visual check that will detect obvious unsatisfactory
conditions/discrepancies in externally visible structure or system/power plants items. It
may also include internal structure or installation, which is visible through quick opening
access panel/doors. Work stands, ladder, etc. May be required to gain proximity.
b. Inspection – Internal Surveillance – A visual examination of defined internal structural
areas form a distance considered necessary to carry out an adequate check. This type
of inspection applies to obscured structure and installation, which require removal of
fillets, fairings, access panels, doors, etc.
4. Structural Inspection
a. General Visual – A Visual check of exposed areas of wing lower surface, lower
fuselage, doors and door cutouts, and wheel wells.
b. Inspection – External Surveillance – A Visual examination of divided external structural
areas from a distance considered necessary to carry out an adequate check. It may
also include internal structure or installation which is visible through quick opening
access panels /doors. Work stands, ladders, etc. may be required to gain proximity.
c. Inspection - Internal Surveillance – A visual examination of defined internal structural
areas form a distance considered necessary to carry out an adequate check. This type
of inspection applies to obscured structure and installations, which require removal of
fillets, fairings, access panels, doors, etc.
d. Inspection – Detailed – External or Internal – Close intensive visual inspections of highly
defined structural details, or locations searching for evidence of structural irregularity.
Using adequate lighting where necessary and Inspection aids such as mirrors, etc.
Surface cleaning and access procedures may be required to gain proximity.
e. Inspection – Special Detailed – Inspections of specific locations or hidden details using
specified Non Destructive Inspection (NDI) procedures.
5. Inspection for Hidden Damage
Inspection for hidden damage may also give indications of hidden damage. Inspectors shall
conduct thorough and searching inspections for hidden damage in areas adjacent to the
damaged areas.
In areas with visible deterioration, Inspectors will perform a thorough review of similar
material or equipment in a given system or structural area.
The scope of the inspection will be governed by the type of unit involved with special
consideration accorded to previous operating history, malfunction or defect report’s and
Service Bulletins and AD notes issued.
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General
18.1.6 Inspection Task Card
Lion Air M & E is subcontracting to approved AMO all task card production and all engineering
product, (engineering authorization) to Engineering AMO subcontractor. Each engineering
product issued by AMO subcontractor will be approved by Lion Air M & E before
implementations.
1. Schedule task cards are used during scheduled maintenance of airplanes to define
inspection methods and to record accomplishment. Task cards contain step by step
procedures for accomplishing maintenance, preventive maintenance, repairs and
alterations.
2. Lion Air task cards are provided with sign off blocks against significant steps of a task.
Where required, sign off block are also provided for Inspectors.
3. Task cards are legal documents certifying work accomplishment, and become part of the
airplane’s historical record. The documents may be subject to regulatory authority audits.
4. The Inspector on a Non-routine Write-Up form records findings resulting from a scheduled
maintenance task during hangar maintenance and in the airplane Maintenance Log during
line maintenance.
Instructions for the accomplishment of major repairs and alterations will be included in
Engineering Authorization. The orders typically require progressive inspections, whereby
inspections are made at various stages of the accomplishment. Qualified Lion Air inspectors will
adequately cover progressive inspection.
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Maintenance and Inspection Program
18.2 Maintenance and Inspection Program
18.2.1 Type of Schedule Maintenance
1. Scheduled Maintenance and Inspection Programs are prepared for an individual aircraft
type operated by Lion Air; they contain sets of routine maintenance and inspection task
performed at prescribed intervals to maintain the inherent reliability of the airplane. A
preamble to airplane maintenance program defines the rules and the procedures to be
applied during implementation of the program.
2. Scheduled tasks include replacement of life limited items and components requiring
periodic overhaul, special Non Destructive Inspection checks or test for on-condition
items, lubrications, and the weighing of airplanes.
3. Prime factors considered in setting periodic inspection interval include: airplane
utilization, environment conditions, and the type of operation. To assure proper
maintenance, intervals are stated in the term of calendar times, cycles or hours, as
appropriate.
4. Scheduled maintenance programs include a basic program document defining the
scheduled tasks, and tasks can be used to provide detail accomplishment instructions
and to record accomplishment and sign-off.
5. The interval adjustment for engines and component is based on the reliability data
review. If deemed necessary, specific sampling inspections may be required.
6. C - Check and repair systems consist of instructions and standards for airplane repair
and overhaul of parts, components and appliances. The systems include methods for
tracking, repairing, testing, approving and recording work done on the items. Appropriate
life limited part replacements are included in this portion of the Maintenance Program.
7. System check, Operational check of system describe in the requirement of DGCA Safety
Circular. No. DSKU /0216/REK/2007 regarding FDR and CVR.
18.2.2 Schedule Time Limit
a. Preflight Inspection
These checks are to be carried out in accordance with aircraft type in Lion Air “Line
Check List” and accomplished before the first flight after the Daily Check.
b. Daily Inspection
The Daily check shall be performed once per calendar day, accomplishment not to
exceed; 48 hours for all Boeing 737 and 36 hours for Airbus A330,
This inspection is performed at after the latest of flight, which includes through
examination of items walk around to examine the aircraft visually for discrepancies,
security for attachment, and replenishment of fluids, system operational check and
review of AFML book.
c. Weekly Check (only for Airbus A330)

The Weekly Check shall be performed once every 7 days (Accomplishment not to
exceed 8 calendar days). All task cards which have various intervals within 7 days, 8
days and 130FH will be performed on weekly check and available in Maintenance
Program section 3.
.
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MAINTENANCE PROGRAM
d. Transit Check (for Airbus A330)

Transit Check should be carried out prior to each and every flight, and is basically a “walk-
around” inspection which requires a check of the aircraft interior or exterior for obvious
damage, leaks, proper operating equipment and security of attachments
e. Schedule Maintenance:
 B737- 800/900ER, “A Phased Check” is recorded thru Phase 1 to Phase 75 and will be
performed every 1200 FH / 745 Cycles / 120 days whichever comes first (WCF). “C
Check” (and multiple) or Major Check, they split individual inspections having an
interval or limit of 12000 FH or 6600 FC or 36 Months tasks whichever comes first
(WCF).
 B737 – 8MAX, “Each “Phase Check” (Equalized Check) is recorded thru Phase 1 to
Phase 75 and will be performed every 1666 FH or 733 FC or 120 days (WCF)
“C Check” (and multiple) or Major Check (Block Check), they split individual inspections
with Phase Check that having an interval or limits of 15000 FH or 6600 FC or 36
Months tasks whichever comes first (WCF).
 A330, “A Check” thru Phase1 to Phase 48, recommended interval is 800 FH or 180 FC
or 4 MO whichever come first, and “C” Check/Base maintenance checks C1 until C6,
recommended interval is 10,000 FH or 24 MO whichever comes first.
18.2.3 Structural Inspection Program
1. The objective of this program is to ensure that continuous structure integrity of the
airplane is maintained. This SIP is designed in accordance with the MRB, CPCP, SSID
and selected MPD items.
Lion Air Structural Inspections are incorporate in to the scheduled maintenance program
for each aircraft type operated.
2. The structural inspections conducted on Lion Air aircraft include visual inspections during
pre-flights and letter check, as well as detailed and special (non-destructive) inspection
during heavier letter check. Additional Supplemental Structural Inspection Program
document (SSIP) requirements are also incorporated into scheduled maintenance
program, including task for controlling corrosion of aircraft structures.
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MAINTENANCE PROGRAM
18.2.4 Maintenance Reliability Program
Lion Air M & E is implemented DGCA approved RCPM (Reliability Control Program Manual)
Ref. LA-DE-01-07.
1. Maintenance Reliability Program provides a set of rules and practices to supplement the
overall program for maintaining airplanes in continuous state of airworthiness. The
program is an event reporting system based on the performance values that are
experienced under actual operating conditions. It provides a means of observing the
reliability of airplane system and routable components as they perform operationally and
comparing them with predetermined levels of acceptable performance.
2. If acceptable levels of performance are exceed no action is necessarily required, although

maintenance programs and the performance of table units are reviewed constantly.
3. If system and routable components do not meet established levels, an alert investigation
procedure is initiated to assess the problem and originate follow up corrective action as
appropriate. The event reporting system and data analysis permits the rapid identification
of adverse trends and initiates prompt corrective action.
4. In addition, non-alert programs are in place to monitor performance of airplane

components and system, which do not experience a statistically significant number of table
events.
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MANUAL
(CMM)
CHAPTER: 19
SAFETY AND SECURITY
SAFETY AND SECURITY
Safety Objective
19. SAFETY AND SECURITY
19.1 Safety Objective

Lion Air primary safety objective is the proactive management of identifiable hazards and their
associated risks with the intent to eliminate their potential for affecting safety, causing personnel
injury, and damage to the environment or property resulting from accidents and incidents to a
point that is as low as reasonably practicable.
Safety Management System is a businesslike approach to safety. It is a systematic, explicit and

comprehensive process for managing safety risks.
Lion Air Safety Department will maintain a formal risk management process that ensures the
analysis, assessment and mitigation of risks of consequences of hazards to an acceptable level
as requirement on Lion Air Safety Management System Manual (SMSM)
Lion Air Quality Assurance Department has a program that ensures personnel of AMO/MRO
subcontractor are trained and competent perform SMS duties. The scope of such training
should be appropriate to individual involvement in Lion Air’s SMS.
19.1.1 Maintaining and Improving a Reporting Culture
Lion Air has processes for setting performance measures as a means to verify the safety
performance of maintenance operations and to validate the effectiveness of risk control.
To build, maintain and improve an effective reporting culture, Lion Air considers some
principles below;
a. Formal mechanisms (such as safety assessments and safety audits) are in place for
systematic identification of hazards.
b. An occurrence reporting system is in effect, including a voluntary incident report system.
c. Management has provided adequate resources for hazard identification.
d. Staff receives necessary training to support the hazard identification programmers.
e. Competent personal administer the hazard identification programmers, keeping them
relevant to current operations.
f. Staff involved in any recorded or reported incident are aware that they will not be
penalized for normal error; non punitive (just) environment is fostered by management.
g. All identified hazard data are systematically recorded, stored and analyzed in Coruson
database.
h. Security measures are in place to protect sensitive material.
i. Continual improvement of the process.
This reporting system encourages and perhaps provides incentive for individuals to report
hazards and operational deficiencies to management. It may assure personnel that their
involvement is highly desired and vital to safe and secure operations. These recognitions and
awards are effective tools in maintaining employee interest and participation, particularly in the
use of this Confidential Reporting System. Special emphasis is given to those individuals
reporting hazards, errors, irregularities, deficiencies or safety concerns which include creative
ideas for risk mitigating strategies that may be accomplished with maximum efficiency and
conservation of resources.
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SAFETY AND SECURITY
Safety Objective
19.1.2 General Occurrences to Be Reported
Lion Air is implementing a just reporting system, where every attempt will be made to
understand why errors occur, but willful violations will not and cannot be tolerated. Therefore,
all personnel in Lion Air are encouraged to reach Safety & Security Reporting System in the
event of:
a. Aircraft Accident
Occurrence associated with the operation of an aircraft which takes place between the time
any person boards the aircraft with the intention of flight and all such persons have
disembarked in which:
• A person suffers death or serious injury;
• The aircraft incurs damage or structural failure; or
• The aircraft is missing or completely inaccessible.
This definition complies with the ICAO Annex 13 provisions
b. Aircraft Incident
An incident is defined as an occurrence other than an accident, associated with the

operation of an aircraft, which affects or could affect the safety of operations. The
occurrence is take place between aircraft accident and hazard. In practice, the definition of
an incident is broadly interpreted and must include any event which causes harm, or has the
potential to cause harm, to passengers or crew members, property, or the operation of the
aircraft as a result of aircraft operations.
c. Hazard
A hazard is a situation or condition which, if unchecked, could lead to a negative outcome. A

hazard is not the negative outcome itself, i.e. it is not an incident or accident.
Hazard report is confidential such that the person who completed the report will not have
their name associated with the report. Hazard report is used for safety trend monitoring, and
may be investigated. When the report is received it is entered into the database. Once
entered, de-identified information is forwarded to affected managers, and an
acknowledgment sent to the reporter.
d. Other Events Not Directly Affecting the Safety of Flight
Occurrence categorized into general issues may not have impact directly to the safety of the
flight yet it can be nuisance if no action takes into account seriously. It can present a
significant threat to the internal image of Lion Air. In practice, these issues have a hidden
potential to discourage intern personnel on performing their function related to their working
environment. Such as;
• threatens the safety and wellbeing of Lion Air customers, employees, operations or
infrastructure;
• presents a significant threat to the public image of Lion Air;
• presents a threat to the commercial viability of Lion Air;
• is likely to generate a public expectation for Lion Air to respond
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SAFETY AND SECURITY
Safety Objective
19.1.3 Maintenance Personnel Responsibilities for Safety
All of Lion Air Maintenance Personnel has these following safety responsibilities:
a. To comply with the relevant safety requirements, applicable laws, regulations and
procedures in all locations where maintenance operations are conducted.
b. To apply system safety measures as required by safety management procedures and
instructions.
c. Supporting safety audits and investigations as outlined in safety management system
manual.
d. To comply with the requirements of personnel who perform operationally critical
functions to be physically and medically fit for duties.
e. To advise of any situation of identifiable hazards and their associated risks or concern
affecting system safety to supervisor and submitting report using safety reporting
system.
f. To utilize the Safety, Security and Quality (SSQ) Reporting System for any confidential
human factors related issues in order to receive an absolute protection as specified in
Non-Punitive Reporting Policy.
19.1.4 Personnel Responsibilities on Maintenance Operational Reporting

System
Lion Air has an operational reporting system implemented in maintenance operations that:
a. Encourages and facilitates feedback from personnel to report safety hazards, expose
safety deficiencies and raise safety concerns;
b. Includes analysis and management action as necessary to address safety issues
identified through the reporting system.
The following Maintenance and Engineering Safety Events are included as examples of
occurrences requiring the submission to SSQ Reporting System. This list is not exhaustive
and any event associated with the operation of the aircraft that affects or could affect the
safety of the operation of the aircraft or subsequent services must be reported. Therefore, all
personnel in Lion Air are encouraged to reach SSQ Reporting System in the event of:
a. Cabin maintenance related event
1) Deficiency of cabin equipment and furnishings within the cabin of a general nature,
e.g.: seats, seat-belts, hat rack, coat closet, panel.
2) Insufficiency of galley equipment, such as hot plate, coffee pot, food carts, ovens, tray,
pad, relay, switch, connector and dispenser.
3) Inadequacy of units and associated systems and parts located in lavatories, e.g. trash
containers and dispensers.
4) Unserviceable seatbelt, slide failure or not armed
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SAFETY AND SECURITY
Safety Objective
b. Aircraft maintenance related event
An event related to deficiency of the aircraft as a whole or a system within the aircraft or
one of the aircraft’s components, airframe systems, structures, propeller/rotor, and power
plant.
1) Any defect or damage (in the air or on the ground) which adversely affects the
handling characteristics of the aircraft or which renders the aircraft unfit for
subsequent flight must be reported.
2) Every system malfunctions and partial system malfunctions found during A, B, C, D or
daily check.
3) System malfunctions and partial system malfunctions, including:
 Hydraulic systems failure, including all failures which require emergency systems
for lowering landing gear;
 Landing gear system, brake system, tire or wheel failure and/or malfunctions;
 Flight control system defects;
 Failure or significant malfunction of pneumatic, pressurization or ice protection
systems;
 Failure or significant malfunction of electrical, avionics, navigation, communication
or other systems.
 Engine power loss or aircraft not meeting performance expectations; Engine
failure/malfunctions;
 Structural defects.
 When any external part of the aircraft becomes detached;
 Fire, explosion, smoke, toxic or noxious fumes affecting the aircraft or those on
board;
General issues
• Maintenance and engineering personnel related to working environment as discussed
on general issues not affecting the safety of the flight. e.g.: no proper equipment for
doing function.
19.1.5 Reporting Method
Reporting Method
1. Submit the report via Coruson

Website: http://lionairgroup.gaelenligthen.com
Username: jtreporter
Password: jtreporter
2. Fill the report using paper reporting form, can be:
a. Dropped directly in the SS Department, Lion Air Office Balaraja, Banten
b. Scan and mail to ssq.report@lionair.co.id
3. Report via email
Mail to SS on email address: ssq.report@lionair.co.id
4. Report via SS Short Message Service (SMS) to phone number: +62 812 802 582 59
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SAFETY AND SECURITY
Smoking Regulations
19.2 Smoking Regulations
The smoking regulations listed below apply to all personnel. Where smoking is permitted,
personnel should recognize that temporary unsafe conditions may arise. Personnel will refrain
from smoking in any potentially hazardous situation.
a. The smoking of cigarettes, cigars, pipes and other flammable material is prohibited:
 Inside airplanes at any time.
 Within 50 (fifty) feet of an airplane parked at the ramp.
 At any location in the airport against airport regulations.
 Within 50 (fifty) feet of any fueling equipment, and oil, solvent or paint storage areas.
 Inside hangars, except in the offices, washrooms and other designated smoking areas.
b. Smoking materials will be extinguished only in ashtrays or suitable fireproof containers.

Extinguishing smoking material on floors, trashcans and other unsuitable containers is
prohibited.
c. Lighted smoking material will not be carried from one designated smoking area to another
through a prohibited area.
d. Personnel will refrain from smoking after being subjected to fuel spills or flammable vapours
until the spillage material has been cleaned and the vapours eliminated.
In addition to the general rules listed above, all local no smoking regulations will be complied
with. Certain shops, stock rooms and work areas at each base or workstation may be
designated as no smoking areas. These will be identified as local rules and so posted.
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SAFETY AND SECURITY
Fire Prevention
19.3 Fire Prevention
a. Airplanes shall be grounded while they are in the hangar or at the maintenance ramp.
Airplane will also be grounded during all fueling and de-fueling operations.
 All hangars, shops and building shall be kept clean.
 Floors and ramps shall be free of oils, grease and refuse.
 Pedestrian walkways will be clear and kept free of obstructions.
b. Combustible waste rags will be stored in covered metal containers. Paper and open
combustible trash will be stored in suitable trashcans.
c. When cleaning fluids and solvents of a volatile nature and/or low flash point are used in
shops and other work areas, the work area supervisor will assure that the products are
properly stored and the work environment is safe from accidental ignition. Painting and
doping will not be carried out in any room where there are open flames or operating
electrical equipment and where welding or grinding is performed.
d. Storage of fluids in glass jugs, open cans or wax paper container is un-authorized. The
amount of fluid stored in a shop or work area must be kept to a minimum consistent with
production requirements and good shop practices.
e. Paints, dopes and varnishes are highly flammable and must be kept in dosed metal
containers a way from sources of ignition or excessive heat.
f. Bulk supplies of flammable fluids will be stored in a separate building at a remote location
or in a specially constructed room.
g. The storage will be provide with fire doors, proper vapor wiring and lighting and fire
protection equipment.
h. The use of open flames such as welding torches shall be restricted to specific work areas.
i. When hazardous operations (such as welding on airplanes) are to be performed, the work
area supervisor will determine the proper procedures and arrange for standby firefighting
equipment.
j. Fire Extinguisher bottle have to periodically inspected, record and always be available at
the place.
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SAFETY AND SECURITY
Accident/Personnel Injury Reporting Policy
19.4 Accident/Personnel Injury Reporting Policy
a. Each accident or personnel injury that results in damage to Lion Air property and equipment or
injury to personnel will be reported in a timely fashion. The reports will be directed to Safety
Coordinator for accidents/injuries that occur at the home base and to the Fleet Maintenance
Management for those that occur at out-stations. The initial report will be made by telephone
or fax, immediately after the accident/injury occurs.
b. Within 24 (twenty four) hours after the accident, a completed accident report and/or personnel
injury report will be prepared by the work area supervisor and forwarded, by the latest means
possible, to the FMM or the safety coordinator.
c. Safety and Security Director is the initial focal point for all accidents and Lion Air personnel
injury that occur at out-stations or subcontractor facilities. The safety coordinator is the vocal
point for all accidents and personnel which occur at the home base. the Safety Coordinator will
accomplish the following :
 Log the initial accident/injury report and establish a follow-up file.
 Coordinate with 121 Lion Air M&E the assignment of a work order number to each
accident. The number will be used to track the accident/injury through the investigation,
repair, insurance claim and other processes. The number will also be used to gather cost
information.
d. Once the initial reporting phase is completed, the coordinator will assume responsibility for all
subsequent actions, including :
 Distribution of the accident personnel report.
 Investigation and follow up.
 Coordination of the cost accumulation and insurance claim processes.
e. Incident or accident involving an Aircraft, Lion Air Safety and Security Department is to initiate
coordination in relation to the evaluation of the occurrence site, the retrieval of flight data
recorder and cockpit voice recorder, preserved and retained in safe custody pending
disposition/instruction from Safety Department. Ensure the process of retrieval of the
recorders is in accordance with the Company Form and Tag Procedure.
f. Initial notification of Aircraft accident, incident, and overdue Aircraft shall refer to Emergency
Response Manual (ERM).
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SAFETY AND SECURITY
Fueling Procedure
19.5 Fueling Procedure
19.5.1 General
Compliance to Safety Circular DSKU/001/EK/2005, the following procedures fueling and de-
fueling that must be used by all maintenance personnel and fuel provider operator to refuel the
aircraft, prior to each flight during or prior to maintaining the aircraft.
Special for Boeing 737, refer 737NG-FTD-28-15001 ATA: 28-21-00 issue title: Right Main Tank
Fuel Spill, procedure for aircraft refueling must to refuel the RH tank part way, approximately
80%, and then wait approximately 6 to 7 minutes to let the cold and warm fuel mix enough for
the indication to be more representative of the actual fuel quantity in the tank. During this time,
the LH tank may be fueled while waiting for the fuel to mix in the RH tank.
19.5.2 Safety Precaution
Since the task is carry some potential risk, it is required maintenance personnel who perform the
fuelling shall have been trained on fueling procedure for each Aircraft Type, including hand-on
training for refueling on each Aircraft Type they are trained for.
A. The following is safety precaution before fueling operations can be done:

1) Ground equipment shall not be positioned under wingtips during fueling operation. The
clear area must measure 3x10 meters. Fuel breather may produce dangerous and
explosive moisture around the wing tip.
2) Ground fire extinguisher must be in accessible position at the edge off the fuelling and
de-fueling zone ready for use.
3) Ensure before re-fueling operation perform a water detection check and fuel truck
operator shall connect electrostatic bonding cable between the aircraft to the re-fueling
truck and fuel output volume meter is indicated zero.
4) Obey the fuel grade limitation, if the incorrect grade of fuel is use it can cause engine
flame out, engine performance degradation, or engine damage.
5) Load that aircraft per planning, fuel tanks may be loaded simultaneously and in any
sequence for the required fuel load. (Use the AMM chapter 12), during a refuel
operation, continuously monitor the airplane fuel leak and spills.
6) Radio, radar or other high frequency electronic equipment should not be operated
on/or in the vicinity of the aircraft during re-fueling or de-fueling operation. Do not
operate electrical switch hi power energy.
7) Ensure re-fuelling is not attempted in the vicinity of a thunderstorm that lightning strike
may occur.
8) Ensure that no person smokes, and that there is no lighted flame or spark within 50
(fifty) feet from the aircraft.
9) Determine the amount and type of fuel that will be required for the scheduled flight and
place the order for it.
10) Fueling and de-fueling operations must take place outside the hangar.
11) Do calculation plan fuel up lift in Kg/Lbs. and calculate in litter the fuel requirement
based on final fuel figure required, fuel on board prior to perform of re-fueling
communicated to fuel provider as check measure.
12) In the event of fuel spillage or fuel hose leakage, discontinues fueling operations until
the spill is removed using proper safety precaution.
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SAFETY AND SECURITY
Fueling Procedure
B. When re-fuelling to be done while passengers are embarking, on board or disembarking on

the aircraft (un-normal condition) refer CASR 121.513 Refueling with Passenger,
(a) An airplane shall not be refueled when passengers are embarking, on board or
disembarking unless it is properly attended by qualified personnel ready to initiate and
direct an evacuation of the airplane by the most practical and expeditious means
available.
(b) When refueling with passengers embarking, on board or disembarking, two-way
communication shall be maintained by the airplane’s inter-communication system or other
suitable means between the ground crew supervising the refueling and the qualified
personnel on board the airplane.
(c) When aircraft refueling operations take place while passengers are embarking, on board
or disembarking, ground equipment shall be positioned so as to allow:
(1) the use of a sufficient number of exits for expeditious evacuation; and
(2) a ready escape route from each of the exits to be used in an emergency.
And enhance by procedure the refueling process should meet the following:
1) Engineer and mechanic must fully inform that refueling to be done when passengers
are embarking, on board or disembarking, communicate with crew when re-fuelling
starts and finished.
2) No smoking sign shall be remain “On” during entire re-fueling process
3) Suitable exit for evacuation must be available such as passenger bridge, stairway.
4) Fire extinguisher must be stand by during the refueling while disable passenger on
board.
5) The aircraft aisles and exit accesses shall be kept clear. Doors or curtains between the
cabin areas shall be kept opened.
6) The Certifying staff/ engineer who are responsible for supervising the fuelling operation
shall contact the PIC (or the cabin attendants if no flight deck crew is on-board) and
inform when the fuelling starts and when the fuelling is finished.
7) There shall be clear ground space between Fuel Truck and Aircraft in order to provide
safe movement of fuel hose when preparing fueling to prevent the hose being tearing or
rupture.
8) Re-fueling operation must be stop immediately if found any unusual smell of fuel due to
over fill, leaking hose or fuel receptacle, and any other potential hazards.
9) Re-fueling with an APU or GPU “ON” is allowed, provided the unit can be shut down
immediately whenever abundant spilling of fuel occurs.
10). Embarking and disembarking of passenger shall be supervised by the ground
personnel.
11) Check the Local Regulation, coordinate with local staff and maintenance personal.
19.5.3 Fueling Provider Requirement/Procedure
a. Lion Air is responsible for complying with the local, state and national regulations regarding
airplane fuel servicing.
b. Make sure the procedures used during the refuel operation give sufficient protection to
persons and equipment.
c. Assure availability of personnel for immediately shut off fuel supply and withdrawal of unit
from aircraft in the event of an emergency.
d. Fueling operation is not to be started, until person in charge gives clearance.
e. Aircraft and fueling vehicle must be grounded / bonded before connecting hoses to the
aircraft.
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SAFETY AND SECURITY
Fueling Procedure
f. Before commencing refuel of the aircraft, the assigned engineer/mechanic must make sure
to have correct fuel grade appropriate to the Aircraft specification, performs fuel sampling
check from the fueling truck to make sure that there is no water presence in the fuel by
draining approximately 500ml of fuel direct from the fuel truck reservoir, use fuel water
detector tablet or by visual after allowing the drained fuel sample to stabilized. If
necessary, asked the fuel man (supplier) to show the quality certification done to the fuel
loaded to the truck.
g. Ensure fuel meter indicator indicated zero, before fueling.
h. Make sure the refuel pressure is between 35 and 55 psi. (This pressure corresponds to a
maximum fueling rate of 500 gallons per minute if you fill a fuel all three tanks
simultaneously).
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COMPANY MAINTENANCE
MANUAL
(CMM)
CHAPTER: 20
APPENDICES
APPENDICES
Forms
20. APPENDICES
20. 1 Forms
20.1.1 General
Lion Air Form & Tags Instructions Manual (FTIM) doc No.LA-DE-03-01 is Company Manual
level III Document, the purpose of a form is to record and convey information. As such, it is
an instrument to simplify work, facilitate communication, and increase efficiency.
Forms required for service, production work, historical documentation, etc. shall be routed
to Quality Control Division for identification and handling.
Unidentified and unnumbered forms shall not be used or authorized for production work.
Many forms are inventoried, warehoused, and reordered through the company inventory
control system. Forms undergoing revision may create obsolete forms in inventory. The
revising division assumes the cost of the obsolete inventory.
Some of tags are no longer used due to already been replaced by the tags produced by the
Subcontracted Approved Maintenance Organization.
20.1.2 Forms Control

a. Forms may be originated at the Quality Control Division.
b. The Quality Control Division is responsible for determining if a proposed form is
essential and for approving rough drafts for publication.
c. Number, title and date shall be identifying forms.
d. It will be their responsibility of the personnel who performing the Aircraft Maintenance
shall use this form as appropriate.
e. This Technical Form will be subjected to revision as necessarily, the revision will be
issued by Quality Control Standard in the form of new revised pages.
f. The technical form as we called FTIM (Form & Tags Instruction Manual) was compiled
into one bundle and considered a level III document, which is controlled with designated
number LA-DE-03-01, meaning of this designated control number was stated clearly in
this manual chapter 1.
g. It will be the responsibility of the person to whom this manual is issued, to maintain it
and insert all revisions.
20.1.3 Forms Listing
The previous technical form in Technical Procedure Manual Document has been reviewed
and revised in order to have better identification in numbering system which is described in
the standard format as controlled in the Form & Tags Instruction Manual (FTIM).
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APPENDICES
Operation Specifications
20.2 Authorizations Conditions and Limitations
Lion Air is authorized to conduct operations under CASR Part 121 by using the Operations
Specifications part D & E which are detailed described in Lion Air’s ACL document approved by
the DGCA.
The lists of current Lion Air’s ACL are stated as follows:
1. Part D71 : Scope of Maintenance (capability of Maintenance)

2. Part D72 : Aircraft Maintenance – Maintenance Program Authorization
3. Part D73 : Reserved
5. Part D75 : Reliability program Authorization: Airframe, Powerplant, System or
Selected items (Partial Reliability Program)
6. Part D76 : Short term Escalation Authorization.
13. Part D83 : Part Borrowing Authorization
15. Part D85 : Aircraft Listing
16. Part D86 : Maintenance Program Authorization for Two Engine Airplane used
in Extended Range Operation
18. Part D88 : Maintenance Time Limitation for Operator with Partial Reliability
Program
20. Part D90 : Aeronautical Product Procurement
21. Part D91 : Authorization to Make Arrangement with Other Organization to
Perform Substantial Maintenance
22. Part D92 : Maintenance Program Authorization for Airplanes Used for
Operation in Designated Reduce Vertical Separation Minimum
(RVSM) airspace
25. Part D95 : Minimum Equipment List (MEL) Authorization
26. Part E96 : Weight & Balance.
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APPENDICES
Reserved
20.3 Reserved
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APPENDICES
Reserved
20.4 Reserved
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APPENDICES
Reserved
20.5 Reserved
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APPENDICES
Reserved
20.6 Reserved
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APPENDICES
Reserved
20.7 Maintenance & Engineering Directorate Personnel
Maintenance and Engineering Director Mr. Ahmad Romli

Quality Control General Manager Mr. Murdoyo
QC Continuous Airworthiness Manager Mr. Poncoriawan Tejo Herwondo
Assistant Manager of QC Standard & Continuous Airworthiness Mrs. Radita Jasril
Assistant Manager of Quality Certification & Licensing Mr. Safrudin
Quality Inspection Manager Mr. Teuku Johan Hardiansyah
Assistant Manager of Quality Inspector Mr. Deni Herdiani
Assistant Manager of Quality Surveillance Control Mr. Daud Whelem Yeferson
Planning and Technical Service General Manager Mr. Heru Sudaryo
Engineering & Reliability Manager Mr. Parlyndungan Irianto Panjaitan
Assistant Manager of Engineering Mr. Aris Mundi Prabowo
Assistant Manager of Development & Reliability Mr. Nur Andi Susanto
Assistant Manager of Technical Publication Mr. Ketut Budianto
Maintenance Planning Manager Mr. Muhammad Sutarwo
Assistant Manager of Readiness Mr. Wahyu Anton Sujatmiko
Assistant Manager of Schedule Maintenance Mr. Andi Nursamanlangi
Assistant Manager of Production Control Mr. Adberfix Pagalu
Assistant Manager of Project & Material Control Ms. Indah Primavita
Maintenance Recording Manager Mr. Abdul Malik
Assistant Manager of Record Control & Keeping Mr. Rusprihanto
Assistant Manager of Redelivery Control Mr. Budi Satrio
Fleet Maintenance Management Manager Mr. Zamroni
Assistant Manager of Dispatch Control Mr. Ahmad Irfan
Chief of Deferral & Repetitive Trouble Control Mr. Oky Adriansyah
Assistant Manager of Cabin Appearance & Ground Handling Mr. I Nengah Divyasa
Control
Chief of Aircraft Appearance Control Ms. Nova Adhinda Valentine
Assistant Manager of Maintenance Mr. Sudirman
Note:
Business phone number +6221 29881000

Ext. phone number:
Maintenance & Engineering Director 50269
Quality Control General Manager 50264
Planning & Technical Services General Manager 50266
Asst. Manager of Quality Control Inspector +628119402315
FMM Manager +6281585483015
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APPENDICES
Reserved
20.8 Distribution List of Company Manuals
Company Maintenance Manual (CMM) Maintenance Program (MP)
No. Copy Assigned to No. Copy Assigned to

Original QCGM Original PTS GM
Copy 1 DGCA Copy 1 DGCA
Technical Publication Technical Publication
Copy 2 Copy 2
(TRAX System) (TRAX System)
Copy 3 M&E Director Copy 3 M&E Director
Copy 4 PTS GM Copy 4 QCGM
Copy 5 FMM Manager Copy 5 FMM Manager
Copy 6 Asst. Mgr. of Inspector Copy 6 Asst. Mgr. of Inspector
Copy 7 QA AMO/MRO Copy 7 QA AMO/MRO
Copy 8 QA Director Copy 8 QA Director
Reliability Control Program Manual

Quality Procedure Manual (QCPM)
(RCPM)
Original PTS GM Original QCGM
Copy 1 DGCA Technical Publication
Copy 1
Technical Publication (TRAX System)
Copy 2
(TRAX System) Copy 2 M&E Director
Copy 3 M&E Director Copy 3 PTS GM
Copy 4 QCGM Copy 4 FMM Manager
Copy 5 FMM Manager Copy 5 Asst. Mgr. of Inspector
Copy 6 Asst. Mgr. of Inspector Copy 6 QA AMO/MRO
Copy 7 QA AMO/MRO Copy 7 QA Assurance Director
Copy 8 DGCA
Planning and Technical Services Fleet Maintenance Management Procedures

Procedure Manual (PTSPM) Manual (FMMPM)
Original PTS GM Original FMM Manager
Technical Publication Technical Publication
Copy 1 Copy 1
(TRAX System) (TRAX System)
Copy 2 M&E Director Copy 2 M&E Director
Copy 3 QCGM Copy 3 QCGM
Copy 4 FMM Manager Copy 4 PTS GM
Copy 5 Asst. Mgr. of Inspector Copy 5 Asst. Mgr. of Inspector
Copy 6 QA Batam Aero Technic Copy 6 QA Batam Aero Technic
Copy 7 QA Director Copy 7 MCC BAT Mgr.
Copy 8 QA Director
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APPENDICES
Reserved
Weight and Balance Manual (WBM) Maintenance Program Supplement (MPS)

No. Copy No. Copy No. Copy Assigned to
Original PTS GM Original PTS GM
Copy 1
Copy 2
Copy 3 M&E Director Copy 3 QCGM
Copy 6 Asst. Mgr. of Inspector Copy 6 QA AMO/MRO
Copy 7 QA AMO/MRO Copy 8 QA Director
ETOPS Maintenance Procedure Manual

Form and Tag Instruction Manual (FTIM)
(EMPM)
Original PTS GM Original QCGM
Copy 1
Copy 2
Copy 3 M&E Director Copy 3 PTS GM
Copy 6 Asst. Mgr. of Inspector Copy 6 QA Batam Aero Technic
Copy 7 QA Batam Aero Technic Copy 7 DGCA
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APPENDICES
Certifying Staff Lion Air Personnel List
20.9 Certifying Staff Lion Air Personnel List

Certifying Staff Lion Air Personnel List is controlled and saved by Quality Control Certification
unit, the official list in Form No. Lion Air, contained in:
 LA-TF-01-38 for RII Personnel List.
 LA-TF-01-45 for ETOPS Personnel List.
 LA-TF-01-48 for Maintenance Release Personnel List.
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APPENDICES
Line Maintenance Facility List
20.10 Capability of Lion Air Line Maintenance
Lion Air is authorized to conduct capability of Maintenance used on the Aircraft, where if in
an area (valid for domestic and overseas), the AMO 145 subcontracted have no
maintenance capabilities in that area.
The area as follow:
Maintenance Capability
IATA
No Area
Code B 737-
A 330 B 737-8 MAX
800/900ER
1. Jeddah JED T/C T/C T/C
2. Medina MED T/C T/C T/C
3. Samarinda SRI T/C - T/C
4. Singapore SIN T/C T/C
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APPENDICES
The List of Delegate Duties
20.11 The List of Delegate Duties
Title Delegation of Duties

1. QC General Manager
M&E Director 2. PTS General Manager
3. FMM Manager
1. Quality Inspection Manager

QC General Manager
2. QC Continuous Airworthiness Manager
1. Engineering & Reliability Manager

PTS General Manager 2. Maintenance Planning Manager
3. Maintenance Recording Manager
1. Asst. Mgr. of Aircraft Dispatch Control

FMM Manager 2. Asst. Mgr. of Cabin Appearance & Ground
Handling Control
1. Asst. Mgr. of Quality Inspector

Quality Inspection Manager
2. Asst. Mgr. of Quality Surveillance Control
1. Asst. Mgr. of QC Standard & Continuous

QC Continuous Airworthiness Manager Airworthiness
2. Asst. Mgr. of QC Certification & Licensing
1. Asst. Mgr. of Engineering
Engineering & Reliability Manager 2. Asst. Mgr. of Development and & Reliability
3. Asst. Mgr. of Technical Publication
1. Asst. Mgr. of Aircraft Readiness
2. Asst. Mgr. of Schedule Maintenance
Maintenance Planning Manager
3. Asst. Mgr. of Production Control
4. Asst. Mgr. of Project & Material Control
Maintenance Recording Manager 1. Asst. Mgr. of Record Control & Keeping

2. Asst. Mgr. of Redelivery Control
Asst. Mgr. of Dispatch Control Chief of Deferral & Repetitive Trouble Control
Asst. Mgr. of Cabin Appearance & Ground

Chief of Aircraft Appearance Control
Handling Control
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MAINTENANCE & ENGINEERING

Revision 05 : Nov 08th, 2019

Document No: LA-DE-01-01

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0.i.2 Acceptances Company Maintenance Manual

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0.ii Revision Status

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0.iv Record of Revisions

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0.vi Table of Content

1.3 Applicability and Responsibility for Airworthiness 1 of 1

1.4 Location and Facilities 1 of 4

1.5 Definitions and Abbreviations 1 of 4

1.6 Lion Air Operational Manual Structure 1 of 1

1.7 Manual Development, Revision and Distribution 1 of 5

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1.8 Manual Review and Revision Procedures 1 of 4

1.9 CASR Cross Reference 1 of 12

2.1 Organization Chart 1 of 2

2.2 Duties and Responsibilities 1 of 22

2.3 Contract Organization 1 of 3

2.4 Communication System 1 of 1

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3.1.7 Continuity Inspection Responsibility 5 of 6

3.2 Required Inspection Items 1 of 4

3.3 RII Personnel Qualification 1 of 2

3.4 Inspection Stamp 1 of 1

3.5 Material Inspections 1 of 17

3.6 Approved Aircraft Replacement Parts

3.7 Non Destructive Inspection 1 of 1

3.8 Tool and Equipment 1 of 2

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3.9 Maintenance Release 1 of 1

4. SYSTEM OF COORDINATION AND CERTIFICATION

4.1 Unscheduled Maintenance Program 1 of 1

4.2 Alternative Method of Compliance (AMOC) 1 of 1

4.3 Maintenance Log 1 of 5

4.4 Maintenance Work Order 1 of 1

4.5 Maintenance Deferral Policy and Procedures 1 of 6

4.6 Maintenance Release Procedures 1 of 4