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intelligence/cultural-experience-doesnt-equal-cultural-
adaption-intelligence/
In previous blogs, I have introduced the TMA Worldprism
model of cultural differences which serves as the backbone
of the Country Navigator tool.
It provides a consistent vocabulary for identifying, analysing, and comparing cultural
differences. Whilst the Worldprism is useful as a self-standing tool, its practicality is amplified
when seen as an integrated part of a cultural adaption process. Let me introduce the Cultural
ADAPT Cycle.
Applying cultural intelligence is not a static event, but a process which requires a specific skill
set.
Below are two skills for each phase of the cycle along with personal indicators that suggest an
individual has the potential for developing cultural adaption and intelligence:
Perceptiveness: Ability to recognise differences and their potential implications for working
together. Without perceptiveness your ‘reading’ of others will be distorted, misleading.
An open mind
Ability to observe, listen, and make accurate interpretations
Sensitivity to different contexts
Ability to differentiate between similar ‘things’
Ability to identify underlying causes
Risk-Taking: Ability to act when feeling anxious. Without risk-taking you are unlikely to
attempt any cultural adaptations that might be out of your ‘normal zone’, e.g. not challenging
those in authority.
Avoiding distractions
Sensitivity to verbal and non-verbal signals
Sensing subtle changes in self and others
Not forcing new information into old mental models
A capacity to empathise
Resilience: Ability to recover from setbacks and keep going. Developing productive cross-
cultural relationships can be hard work. Being misunderstood, experiencing confusion, and
feeling embarrassment can take a toll. With a growth – rather than a fixed – mindset, you will
see these challenges as opportunities for learning rather than obstacles.
Needing to tune your adaptations takes you back to the Analyse phase of the Cycle.
The ADAPT Cycle unbundles what a culturally intelligent person might do in a matter of
seconds. Experience across cultures doesn’t mean you are automatically culturally
intelligent. After each cultural interaction, stop and reflect: