Geekz World by Mgad Co.

, Ltd

About Geekz World IT Services

About Company:

GEEKZ is an independent provider of technical support services for brands like Dell, HP, Asus, Brother,
Microsoft, Canon and many others. Use of names, trademarks is for reference only. Geekz is a global
company employing technicians across US, Canada and India. We have a dynamic team who cater to the
needs of the client and help them resolve issues to serve their needs.

Services*

1. Machine Diagnosis

Diagnose and Fix

-My desktop does not turn on.

-I get a blue screen on my monitor
-My desktop is taking longer time than usual to load/boot
-My computer does not recognize my printer
-My computer does not respond ( is hung up), and does not allow me to click
-My computer is running slower than normal speed
-Help me to clear junk files from my system
-My computer is unable to connect to the internet
-My computer turns off randomly
-My system crashes sometimes randomly
-I need support to clear out trash files from my system
-I want to remove virus and spyware from my system
-I want to uninstall a program
-I want to run a scan on my system
-I am not able to connect to my router / modem / printer
-Machine Security
-Computer Optimization
-Laptop / Desktop / Printer setup.

2. Machine Security

Secure and protect

-How do I scan my system for viruses?

-I need protection from identity theft
-How do I secure the data on my computer?
-How do I track if my computer is hacked?
-I need to protect my system from hackers
-I want to protect my PC from all the threats
-I want to remove the viruses from my system
-How do I block viruses from entering my system?
-I need to setup a firewall
-I want to use/setup parental controls
-I want to protect my email accounts
-I want to make my wireless network secure
-What kind of protection should I buy for my PC?
-Is my personal information safe on my computer?
-How do I stop hackers from stealing my personal information?

3. Computer Optimization

-What is the reason for my computer running slow?

-How do I make my computer faster?
-Why does my computer load at a very slow pace?
-My Internet is slow and freezes
-How do I make my computer faster?
-What tools `can I use to speed up my system?
-What is making my computer run so slow?
-How do I troubleshoot my PC to optimize its performance
-Which files should I delete to improve speed of my computer
-Should I get my computer tuned up?
-How do I remove the viruses that are slowing down my system?
-What should I do to optimize my computer for better speed?
-Which Internet connection is best for me?
-I need to increase the speed of my pc
-My computer is slow and cannot run multiple programs.

4. Laptop / Desktop / Printer setup

Install and setup

-Computer and peripherals setup and support

-Home network connection support
-PC security support
-Set up for the smartphones and support for troubleshooting related problems
-Internet connection setup
-Printer setup and installation
-Setup for Ipod and MP3 Player
-Setup for Digital Cameras and Camcorder
-Mouse setup
-Keyboard setup
-Monitor setup
-External zip drive installation
-Modem installation
-CD-rom installation
-Help for Office, Word, and Excel
-Printer and Email fix
-Setup and support for Wifi

5. Printer Problems we Fix:

-Cartridge Error and Installation.

-Spooler Resolution.
-Ink Problem and Configuration.
-Head Error and Paper Jam.
-Offline fault.
-Toner Installation and Setup.
-Drivers and Software update.
-Printer Memory problem.
-Image Quality upgrade.
-Print Quality not good (faded, blurry).
-Compatibility issues.
-Printer not Responding (Communication Error)

Printer Solutions we provide:

-Wireless Install and setup the printer on Windows and Mac.

-Install the drivers and software.
-TCP/IP Installation.
-Configuring the All In One Printer for Scanner and Copier.

Troubleshooting Common Issues:

-Resolving Print Head problems.

-Printer and Computer Optimization for Better Prints.
-Replacement the Toner and Cartridge.
-Resetting the printer.
-Solving the On screen error code.
-Fixing the Spooler error.
-Troubleshooting the paper and ink jam.
-Clearing the print queue.
-Setting up Printer sharing.
-Removing the error codes.
-Repairing the printer.
6. Anti-virus

Antivirus is a term given to a protective software specifically designed to protect computers against
malicious software. Malicious software or Malware
includes Viruses, Trojans, Keyloggers and hijackers that steals the contents from the computer. Its
extremely important to protect your system from this malware, Trojans and viruses.

Viruses are normally spread through:

-E-mail attachments
-Rogue Websites
-Networks
-Infected Boot Disks
-Phishing Schemes
-Infected Software
-Hackers
-Instant Messaging
-Fake Antivirus Software
-From Mobile Device.

HOW OUR TECH EXPERTS CAN ASSIST YOU WITH VIRUS ISSUES

If your computer is infected with a virus, you'll want to remove it as quickly as possible. Sometimes a virus
needs to be removed manually. This can become a
technical process that you should only undertake if you have experience with the Windows registry and
know how to view and delete system and program files in
Windows. Our expert technicians can help you :

-Remove viruses, spyware and other security threats from your system instantly.
-Our experts can provide instant support to download, install, set up and configure various antispyware
products on your PC.
-Technicians can perform a quick scan to detect and remove spyware hidden in your system files and
registry hives with the help dedicated softwares and make your computer protected against malwares.

SERVICE PACKAGES

Basic Geek Care

-One time fix
-Assured resolution
-PC tune up
-optimization and speed up

$30.00

Comprehensive 45days Geek Care.

-45days unlimited support.
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 1 month
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$49.99

Comprehensive 6 Months Geek Care.

-6 months unlimited support.

-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 6 Months
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$99.99

Comprehensive 1 year Geek Care.

-1 year unlimited support.
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 1 year
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$149.99

Comprehensive 1 year Geek Care for 2PC

-1 year unlimited support for 2PC
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 1 year
for 2PC
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$199.99

Comprehensive 2 year Geek Care.

-2 year unlimited support.
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 3 year
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$249.99

Comprehensive 2 year Geek Care for 2PC

-2 year unlimited support For 2PC

-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 2 year
For 2PC
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$299.99

Comprehensive 3 year Geek Care.

-3 year unlimited support.
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 3 year
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$349.99

Comprehensive 3 year Geek Care For 2PC

-3 year unlimited support For 2PC
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 3 year For 2PC
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$499.99

Comprehensive 5 year Geek Care

-5 year unlimited support
-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 5 year
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$599.99

Comprehensive 5 year Geek Care For 2PC

-5 year unlimited support For 2PC

-Assured resolution
-PC tune up, optimization and speed up
-Free anti-virus for 5 year For 2PC
-Expert advice for your system.
-Registry Cleanup and PC speed up.
-Virus, spyware detection and removal.

$699.99

Refund Policy
Company informs you that you are entitled to cancel the services of any plan, if the support staff is
not able to resolve your issue or the problem is out of plan preview. Money back guarantee can be
avail for 7 days for our per incident plans, beginning at the time of 1st incident. For our subscription-
based plan the Money-Back Guarantee is valid for 30 days, beginning at the time of purchase for the
plans that had been through for three months, there will be refund for up to 50% if no incident
referred, and if only one incident has been referred then per incident fee will be charged and balance
amount refunded. For the period exceeding six months, Whole Printer Care will exercise its
discretion in deciding, depending upon the time invested in it, from No refund to Pro-rata refund on a
case to case basis.
However, if you have opted for the six months unlimited technical Serviceance in which you pay
every two months then you have the right to cancel the payment anytime. You can cancel the
subscription by sending us an email at info@wideaccesories.com. But once full payment is done
then there is no refund.
For Fraudulent chargebacks, all evidences will be submitted to appropriate authorities and proper
legal action will be undertaken. We will not be held responsible if their credit rating is downgraded
due to the above.