Paytm Mobile Application and Customer Registration PROCESS

How to download Paytm Business Mobile Application

Step-1: Visit https://digitalseva.csc.gov.in/ and log-in using CSC ID & Password
Step-2: Search Paytm Fastag and click at Paytm Fastag
Step-3: Login at new portal using CSC ID & Password and download “Paytm Mobile Application”
Step:4 Install “Paytm Mobile Application” at your mobile and log-in using your Paytm
Registered Mobile number & password

(Note: Use only above-mentioned application to avoid any additional charge or delay
in process)
Customer Registration:
Step:1 Open Mobile application and click at Fastag-Issue New Fastag
Step-2: Enter Customer Mobile number and ask customer to enter OTP, (Once OTP confirms,
Customer details automatically displayed)
Step-3: Enter Vehicle Number and Select Vehicle Class.
Step-4: Scan the tag or (Enter last 8 digits of tag manually if any problem comes during scan)
Step-5: “Kiosk” under Distribute Channel & “Retail” under Product Type
Step-6: Upload RC Front & Back image and Upload “tag Image” under the Vehicle Image section
Step-7: Customer will pay using QR at Agent mobile and complete the registration

Note: No need to collect any cash or any document from customer, customer will pay 250/-
INR using QR code at the end of registration. Out of 250, customer will get 150/- as
minimum balance.

Incentive: VLE will get 40/- INR for each tag registration and 5/- INR additional incentive to paid
if VLE sale more than 200 tags in a month

Important Instructions for Fastag Sale

I. DO NOT BACK OR ESCAPE DURING REGISTRATION ELSE TAG WILL BLOCK FOR NEXT 24 HOURS
II. ENTER TAG NUMBER CAREFULLY TO AVOID ANY PANELTY – IF ENTER MANUALLY
III. DO NOT HANDOVER THE TAGS TO CUSTOMER, AFFIX THE TAG ON VEHICLE ONLY
IV. AFFIX THE RIGHT CATEGORY FASTAG AT RIGHT VEHCILE CATEGORY ONLY
V. AFFIX THE FASTAG AFTER SUCCESSFUL REGISTRATION ONLY
VI. VLE MUST SALE THE PAYTM TAGS WITHIN 20 DAYS ELSE FASTAG CAN BLOCKED BY BANK/NHAI
WITHOUT SECURITY FEE. ONCE THE TAG IS BLOCKED, VLE WILL NOT ABLE TO SALE

Note: REFER “HELPDESK & TRAINING” SECTION FOR Vehicle Classification & Paytm Mobile Application

For all unregistered tags or any other penalty due to process avoidance as
mentioned above will pass it to VLE/Agent and CSC SPV will cover from Security
Fee
 CSC State Fastag SPOC List :
State FI Resource
S.NO. State Contact Number E-MAIL ID
Name
1 ANDHRA PRADESH/TELANGANA Shaik Ismail 9542582467 shaik.ismail@csc.gov.in
2 ANDHRA PRADESH Ravi Kumar Yepuri 9581013300 ravi.yepuri@csc.gov.in
Nang Chiliya
3
ARUNACHAL PRADESH Chowhai 9612428935 nangchiliya.chowhai@csc.gov.in
4 ASSAM (All North East State) Jakir Hussain 8486001983 jakir.hussain@csc.gov.in
5 BIHAR Shobit Yadav 9470100330 shobhit.yadav@csc.gov.in
6 BIHAR Ajay Kumar Thakur 7870226639 Ajay.thakur@csc.gov.in
7 CHHATTISGARH Nitish Baghel 9644088224 nitish.baghel@csc.gov.in
8 CHHATTISGARH Ashish Sarthi 9770644433 ashish.sarthi@csc.gov.in
9 GUJARAT Dhananjay Bhatt 9265663978 dhananjay.bhatt@csc.gov.in
10 GUJARAT Hemant Godham 9913424830 hemant.godhan@csc.gov.in
11 HARYANA Parveen Dhiman 9999845599 parveen.dhiman@csc.gov.in
12 HARYANA Vikas Kaushik 9050993699 vikas.kaushik@csc.gov.in
13 HIMACHAL PRADESH Sunil Kumar 8988237194 sunil.kumar89@csc.gov.in
14 HIMACHAL PRADESH Sunita Arora 8219811182, 9817289178 sunita.arora@csc.gov.in
15 JAMMU AND KASHMIR Shahnawaj Rashid 9796785559 shahnawaz.rashid@csc.gov.in
16 JAMMU AND KASHMIR Ashwani Kumar 9018140755 ashwani.kr@csc.gov.in
17 JHARKHAND S. Monawwar Alam 7070636687 s.alam@csc.gov.in
18 JHARKHAND Javed Akhter 9334810895/7070992490 Javed.akhter@csc.gov.in
Hemant Kumar
19
JHARKHAND Mahto 8544261855 hemant.mahto@csc.gov.in
Shivashekharagoud
20
KARNATAKA Patil 8904284977 shivashekharagouda.patil@csc.gov.in
21 KARNATAKA Tyagrajan 9901225899 p.thiyagarajan@csc.gov.in
22 KERALA Jino Chacko 9884295251 jino.chacko@csc.gov.in
23 KERALA Vishnu K M 8606316040 cscfi.kerala@gmail.com
24 MADHYA PRADESH Bharat Richhariya 8889474100 bharat.richhariya@csc.gov.in
25 MADHYA PRADESH Sachin mishra 9424364477 sachin.mishra@csc.gov.in
26 MAHARASHTRA Jitender Nimade 9967914112 jitendra.nemade@csc.gov.in
27 MAHARASHTRA Prashant Zade 9890612982 prashant.zade@csc.gov.in
28 MANIPUR Bishorjit Thangjam 9089543298 bishorjit.thangjam@csc.gov.in
29 MEGHALAYA Joshua H Lyngdoh 9612467753 joshua.lyngdoh@csc.gov.in
30 MIZORAM Lalruatliana 9383006191 lalruatliana@csc.gov.in
31 NAGALAND Lemsela Annar 9402809661 lemsela.annar@csc.gov.in
32 ODISHA Ajay Samantray 9937872708 ajay.samantray@csc.gov.in
33 ODISHA Satya Sahoo 9937598143 satya.brata@csc.gov.in
34 PUDUCHERRY S Bhaskaran 9578691115 Bhaskaran.s@csc.gov.in
35 PUNJAB/CHANDIGARH Abhimaneu Shukla 9417082436 abhimaneu.shukla@csc.gov.in
36 PUNJAB/CHANDIGARH Rahul 9779279757 rahul.lubana@csc.gov.in
37 PUNJAB/CHANDIGARH Chetan Singh Bansal 8728936428 chetan.bansal@csc.gov.in
38 RAJASTHAN Chetan Singh 9887244448 chetan.singh@csc.gov.in
39 RAJASTHAN Jitendra Jain 7690966777 jitendra.jain@csc.gov.in
40 RAJASTHAN Rahul Bansal 9549581114 Rahul.bansal@csc.gov.in
41 TAMIL NADU Arul Selvan 9952231407 Arul.selvan@csc.gov.in
42 TAMIL NADU V.Prathap 9629799385 Prathap.v@csc.gov.in
Evaturi
43 SubrahmanyaSurya
TELANGANA Teja 8332861913 evaturi.suryateja@csc.gov.in
44 TELANGANA Ravula Anil Kumar 9291580885 ravula.anil@nic.in
Sankha Subhra
45
TRIPURA Acharjee 9436971779 shankhashubhra.acharjee@csc.gov.in
46 UTTAR PRADESH Mandeep Singh 8948924444 mandeep.singh@csc.gov.in
47 UTTAR PRADESH Sandeep Tyagi 9719130444 sandeep.tyagi@csc.gov.in
48 UTTAR PRADESH Shashank Gangal 7017036377 shashank.gangal@csc.gov.in
49 UTTARAKHAND Rajesh Tiwari 9258569399 rajesh.tiwari@csc.gov.in
50 UTTARAKHAND Neeraj Bist 9927100059 neeraj.bisht@csc.gov.in
51 WEST BENGAL Arnab Chakraborty 7044075907 arnab.chakraborty@csc.gov.in
52 WEST BENGAL Mohit Kundu 9433339009 mohit.kundu@csc.gov.in

You can mail us at fastag@csc.gov.in or call helpdesk 1800-121-3468