A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude

Test (SAT) scores would be considered knowledge.

Select one:
False
True

Dashboards provide rapid access to timely information and direct access to structured information in the form of
reports.
Select one:
True
false

Twisted-pair wire is the least-used form of communications wiring.

Select one:
False
True

End user computing is when employees directly use computers in their work to solve problems or produce results.
Select one:
a. True
b. False

The Internet increases traditional barriers to entry into a market.

Select one:
False
True

Unified Communication is a method of trying to integrate all forms of electronic communication under one
standardized platform or method
Select one:
False
True

Network interface cards are special adapters that link an individual device to the communications medium on a local
area network.
Select one:
a. True
b. False

A search engine is a software program you can use to find Web sites, Web pages, and Internet files
Select one:
a. True
b. False

IT workers are still in demand and are projected to be in demand for the next ten years
Select one:
True
False

A major problem of the discovery applications of networks is the huge amount of information available.
Select one:
True
False

The introduction of the ATM in the banking industry is an example of the innovation strategy.
Select one:
a. False
b. True

Information-based industries face a great threat from substitute products.

Select one:
False
True

Portal Web page offers a variety of Internet services from a single, convenient location
Select one:
False
True
.
Data marts are often built and controlled by a single department within an organization
Select one:
a. True
b. False

A data warehouse, unlike a data mart, deals with multiple subject areas and is typically implemented and controlled
by a central organizational unit such as the corporate Information Technology (IT) group.
Select one:
True
False

Unlike a data mart, deals with multiple subject areas and is typically implemented and controlled by a central
organizational unit such as the corporate Information Technology (IT) group.
Answer: data warehouse
Which of the following is not a major capability of information systems?
Select one:
a. provide fast, accurate communications among organizations
b. perform high-speed, high-volume numerical computations
c. store large amounts of information in a very large space
d. increase the effectiveness and efficiency of people working in groups
e. automate semiautomatic business processes

Search engines and metasearch engines are examples of which network application?
Select one:
a. Telecommuting
b. Collaboration
c. Communications
d. Discovery

A collection of related activities and services that produce a product of value to an organization
Select one:
a. Information Systems
b. Competitive Advantage
c. Data/Facts
d. Business Processes

Data and/or information that is organized to convey understanding as it applies to a current problem is
Select one:
a. Facts
b. Information Systems
c. Knowledge
d. process

Competitive advantage for an organization manifests itself as all of the following except:
Select one:
a. Increased time to market
b. Increased speed
c. Increased profits
d. Lower costs
e. Higher quality

The introduction of ATM machines by Citibank was a classic example of which strategy for competitive advantage?
Select one:
a. Operational effectiveness
b. Customer orientation
c. Cost leadership
d. Innovation
e. Differentiation

Which of the following are advantages of computer networks?

Select one:
a. They enable organizations to be more flexible
b. All of the above
c. They enable companies to share hardware, computer applications, and data
d. They enable geographically dispersed employees to work together

An Internet service provider (ISP) provides temporary Internet connections to individuals and companies.
Answer:

Which of these consists of raw facts, such as an employee's name?

Select one:
a. Data
b. Knowledge
c. Process
d. Information

is a set of interrelated components that collect, manipulate, store, and disseminate data and information
and provide a feedback mechanism to meet an objective. -Information System

Today's customers have __________ .

Select one:
a. difficulty in finding information about products
b. higher expectations
c. less sophistication
d. less knowledge about products
e. difficulty in comparing prices

Improving the manner in which internal business processes are executed is which strategy for competitive
advantage?
Select one:
a. Customer orientation
b. Differentiation
c. Cost leadership
d. Innovation
e. Operational effectiveness
When Amazon welcomes you by name back to its Web site on your second visit, this is an example of which
strategy for competitive advantage?
Select one:
a. Innovation
b. Cost leadership
c. Customer orientation
d. Operational effectiveness
e. Differentiation

A(n) _____ connects two or more devices in a limited geographical area.

Select one:
a. Local area network
b. Wide-area network
c. Value added network
d. Personal area network
e. Enterprise network

When a business must abide by government regulations such as HIPPA or FERPA, what type of business pressure
is created?
Select one:
a. Market
b. Competitive Advantage
c. Societal
d. Technology

Any computer based tool that people use to work with information and support the information processing needs of
an organization.
Select one:
a. data items
b. mass customization
c. made to order
d. information technology

Which of the following is not a characteristic of twisted-pair wire?

Select one:
a. Secure transmissions
b. Easy to work with
c. None of these
d. Subject to interference from other electrical source
e. Inexpensive

Which of the following statements about the impact of IT on managers is not correct?
Select one:
a. IT will increase the number of managerial levels in an organization.
b. IT makes managers more productive.
c. IT increases the number of employees who can report to one manager.
d. IT will reduce the number of middle managers.

_____ portals support communities such as hobby groups or a political party.

Select one:
a. Affinity
b. Corporate
c. Industry wide
d. Personal

The wired medium with the highest bandwidth is:

Select one:
a. Copper cable
b. Coaxial cable
c. Twisted-pair wire
d. Fiber-optic cable
e. Cellular radio

Which of the following is not a disadvantage of telecommuting for employees?

Select one:
a. No workplace visibility
b. Slower promotions
c. Possible loss of fringe benefits
d. Fewer opportunities for homebound or disabled people
e. Lower pay (in some cases)

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An Internet service provider (ISP) provides temporary Internet connections to individuals and companies.
Answer: Internet Service Provider / TRUE

A software program used to access and view Web pages.

Answer: browser

It refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge.
Answer: Knowledge Management