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CAREER OBJECTIVE
To enhance and contribute my knowledge through the success of an organization by fully utilizing and
further develop my skills in a position that offers challenging and increasing level of responsibility.
PERSONAL INFORMATION
Date of Birth: October 9, 1985 Place of Birth: Quezon City
Status: Single Gender: Female
Nationality: Filipino Religion: Catholic
Height: 5’0 Weight: 110 lbs.
Father’s Name: Eduardo B. Arana Occupation: House Painter
Mother’s Name: Melany M. Arana Occupation: Sari-sari Store Owner
EDUCATIONAL ATTAINMENT
Tertiary Education
School: Asian Institute of Computer Studies
Address: P. Noval Street corner España Extension Sampaloc, Manila
Course: Associate Degree in Computer Science
School Year: 2006 – 2008
Secondary Education
School: Don Alejandro Roces Sr. Science Technology High School
Address: Scout Tuason, Diliman, Quezon City, Metro Manila
School Year: 1998 – 2002
Primary Education
School: Dalupan Elementary School
Address: 29 Marinduque St, San Francisco del Monte, Quezon City
School Year: 1992 – 1998
SKILLS
MS Office Application (MS Word, Excel, Power Point)
Quickbooks Software
SKILLS/QUALIFICATION
PROFESSIONAL EXPERIENCES
Perform data processing using Quickbooks Software.
Communicate/coordinate with client in terms of warranty claims and service inquiries.
Provides Email support and on line communication with clients.
Maintain customer’s profile and updates on database, preparing and distributing monthly sales
reports using Microsoft Excel.
Coordinator/person in charge for events and mall exhibits particularly on materials needed,
ensures document is prepared such as ingress/egress permit and list of logistic team.
Work with a team under Customer Service Department.
Preparing pro-forma invoice and other related documents for international shipment.
Responsible in re-ordering merchandising materials and other requisitions under Purchasing
Department.
TRAINING AND SEMINARS ATTENDED:
Asia Pacific Caregiver & Healthcare Training Home Health Care, Inc.
Center #6 Maalalahanin St. Teacher’s Village, Quezon
Caregiving NC II City
Duration: 810 hours OJT for Elderly Care
Certificate No.: 17131102054592 December 2, 2017 – December 23, 2017
Valid until: November 26, 2022
Children’s Joy Foundation, Inc.
Asia Pacific Caregiver & Healthcare Training #6 Brown Swiss St. Bahay Toro Project 8,
Center Quezon City
Healthcare Services NC II OJT for Child Care
Duration: 996 hours January 20, 2018 – February 11, 2018
Certificate No.: 17131402031954
Valid until: November 19, 2022 Home Health Care, Inc.
#27 Narcissus St. Roxas District, Quezon City
Life Support Training International (LSTI) OJT for Health Care Services / Nursing Assistant
Basic Life Support & Basic First Aid March 3, 2018 – March 24, 2018
ProviderCertificate Awarded: June 24, 2017 (2
years validity)
EMPLOYMENT RECORD
Lenotech Corporation
505 Silencio St. Sta. Mesa Manila
Position: Customer Service Coordinator
February 20, 2014 – Present
Character Reference/s
Evelyn Bonaobra
Lenotech Corporation
Head of Accounting Dept.
0995-120-3616
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
TERESA M. ARANA