RAJISH R.

MUDALI
OPERATIONS & DOCUMENTATION SPECIALIST

Address: A3/102, Shruti Gardens, Date of Birth : 25th May, 1988

Manorama Nagar, Dhokali Naka, Marital Status : Single
Kolshet Road, Thane (W) - 400607. Passport No. : K6546193
Email: rajish.mudali@gmail.com Skype ID : rajishmudali44
India✆: +91 9773525162 Passport Expiry : 12/03/2023

SUMMARY ----------------------------------------------------------------
To build a long- term career in Logistics, Shipping, Administration, Coordination and
Operations that offers professional growth and continuous learning opportunities

HIGHLIGHTS --------------------------------------------------------------

• Ability to effectively interact with members at all levels of the organization

• Flexible to different kinds of work environment
• Willingness to learn and work hard
• Adaptive team player
• Customer service-oriented
• Computer proficiency

ACCOMPLISHMENTS -----------------------------------------------------------

• Worked with company systems such as Live Support and diligently completed all
assigned tasks, working overtime as needed
• Boosted customer satisfaction ratings
• Researched, calmed and rapidly resolved client conflicts to prevent loss of key
accounts
• Promoted two pay grades within 4 years
• Awarded the "GOING THE EXTRA MILE" award at MAERSK LINE in January 2015 & July 2015
• Awarded the "Champ of the Month" award at MAERSK LINE in November 2015
WORK EXPERIENCE -------------------------------------------------------
Organisation: Panalpina Global Business Services (India) Pvt. Ltd.
Designation: Export Documentation Specialist
Tenure: 12th June 2017 till date

Job tasks & responsibilities:

• Export Documentation process for all the shipments resulting out of Switzerland to the
world
• Creating & finalizing the shipments in SAP system including end-to-end export process,
right from sending SI to the carrier to releasing the House BL to the customer
• Handling different types of shipments – MCC, Direct Shipments, SCO, BCO, L/C
shipments, DG cargo, Pharma shipments, Reefer shipments, Cross trade shipments,
etc.
• Handling Co-load shipments for LCL cargo booked via co-loaders
• Ensuring security filing is done in a timely manner without missing the deadline for all the
security filing countries wherever applicable
• Responsible for end-to-end export process for key clients – GIVAUDAN, NOVARTIS,
BUEHLER, LONZA, etc.
• Providing improvement measures in the process and Kaizen for releasing efficiencies
• Continuous follow-up and action plan on all pending shipments
• Working on all PANALPINA systems – SAP_TM v.50, Pantace, SCP, Intrac, AMS Webtool,
PUMA Speed, IHT, etc.
• Key stakeholder management: Shipper, Carrier/ Shipping line, Sub-contractor, Origin &
Dest. PANALPINA counterparties, Internal stakeholders, Consignee in case of L/C, etc.

Organisation: U.A.S.C (SAG)

Designation: Export Documentation Specialist
Tenure: June 2016 to June 2017 (1 year)

Job tasks & responsibilities:

• Responsible for managing U.A.S.C (SAG) Saudi Arabia – Documentation process
• Handling key clients (SABIC, SUMITOMO, VINMAR, SCHENKER)
• Responsible for the execution of export documentation requirements for shipments
originating in the Saudi to destinations globally
• Generating Bill of lading
• Arrange details of shipments with forwarders, carriers as necessary for exports.
• Ensure that all documentation meets export regulations
• Transacting of daily shipments & Co-Ordinate with front office for smooth operations
Organisation: Maersk Global Service Centres (India) Pvt. Ltd.
Designation: Associate
Tenure: March 2012 to Jan 2016 (3.83 years)

Job tasks & responsibilities:

• Responsible for managing Maersk line Germany &Malaysia Cluster – Bookings process
• Responsible for Activation and confirmation of General, hazardous, Reefer and Out of
Gauge cargo
• End to End Dangerous Goods process
• Vessel Scheduling, Equipment tracking and checking equipment at available depot
• Generating process improvement ideas and implementing them to level the process
• Managing process matrix such as Customer Charter, Efficiency and CE deliverables
• Reviewed new customer orders and requests and manually entered data into a
centralized database
• Communicated all emergencies, delays due to weather and carrier schedule changes
to customer

EDUCATION --------------------------------------------------------------

YEAR 2011 M.B.A (Marketing)

MUMBAI UNIVERSITY
MUMBAI, MAHARASHTRA, INDIA
Secured 65%
YEAR 2009 BACHELOR OF MANAGEMENT STUDIES
MUMBAI UNIVERSITY
MUMBAI, MAHARASHTRA, INDIA
Secured 58%

Place: Thane
Date : (RAJISH RAMASWAMI MUDALI)

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