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NAME OF STUDENT: _____________________________ DATE: ___________________

GRADE & SECTION: _____________________________ SCORE: ________ / ________

SECOND QUARTER EXAMINATION

TLE 9 - COMPUTER SYSTEM SERVICING NC II

DIRECTION: Read each item carefully then encircle the letter of the correct answer.

1. It is the main printed circuit board of a computer in which all other components are plug into.
A. Motherboard B. Power Supply C. Memory Module D. Microprocessor
2. It is a planned system of working to prevent illness and injury in the workplace by recognizing and
identifying hazards and risks.
A. Power On Self-Test
B. Occupational Health and Safety Procedure
C. Complementary Metal Oxide Semiconductor
D. Electro-Static Discharge
3. A tool used to prevent static electricity from building up and damaging computer components.
A. anti-static wrist strap C. anti-static mat
C. anti-static container D. all of the above
4. A yellow exclamation mark that appears before the name of a device in the Device Manager means:
A. The device software driver is not updated C. The device software driver is missing
B. The device is disabled in the system D. The device was uninstalled in the system
5. Turn the screwdriver ___________________ to tighten or loosen crosshead screws.
A. clockwise B. downward C. counter-clockwise D. upward
6. Which of the following software is used to create a bootable USB flash drive?
A. Rufus B. Power ISO C. Universal USB Installer D. All of the above
7. Any piece of hardware that can read or contains the files required for a computer to start.
A. Input device B. Boot device C. Output device D. Storage device
8. __________ electricity is easily generated by friction on carpets, tile flooring, clothing, hair, fabric, and etc.
A. Low C. High
C. Static D. Dynamic
9. A battery that maintains the time, date, hard disk and other configuration settings in the CMOS memory.
A. CMOS B. POST C. BIOS D. PS/2
10. Before disassembling a system unit, the technician took hold of the metal chassis of the system unit for 15
seconds. Which of the following the technician had performed?
A. Electronic Shock Discharge
B. Enhanced Small Device
C. Electronic Software Distribution
D. Electro-Static Discharge
11. In order to install Windows 7 using a USB flash drive you must:
A. create a USB bootable drive using Rufus C. Utilize diskpart command
B. Use Power ISO to create a bootable device D. All of the above
12. If you want to modify basic system configuration settings, how will you do it?
A.Disassembly and assemble the system unit C. Install an operating system
B. Install an application software D. Access the BIOS Setup Utility
13. It is used to tighten nuts in the same way that a screwdriver tightens screws.
A. Hex driver B. Wire cutter C. Philips screwdriver D. Flat
screwdriver
14. ESD would cause the most damage to which component?
A. Power Supply B. Motherboard C. Monitor D. Keyboard
15. What will you do to protect computer hardware components from ESD?
A. Wear an anti-static wrist strap C. Lay components on an anti-static mat
C. Place components on an anti-static container D. All of the above
16. Which of the following tools will you use if you want to tighten or loosen slotted screws.
A. Hex driver B. Wire cutter C. Philips screwdriver D. Flat screwdriver

17. Which of the following is a bootable device?

 A. CD/DVD B. USB Drive C. HDD D. All of the above
18. This chipset handles the data transfer duties of memory, CPU and PCI and AGP buses.
A. Northbridge B. Southbridge C. Front Side Bus D. Super I/O Chip
19. Which tool is used to strip and cut wires?
A. Hex driver B. Wire cutter C. Philips screwdriver D. Flat screwdriver
20. Type of DIMM which has 168 pins with 2 notches.
A. SDRAM B. DDR SDRAM C. DDR2 D. DDR3
21. Used to blow away dust and debris from different computer parts without touching the components.
A. Compressed air B. Lint-free cloth C. Paint brush D. Part Retriever
22. During the normal computer boot process, which of the following is active first?
A. RAM B. CMOS C. ROM BIOS D. hard disk
23. Type of DIMM which has 184 pins with 1 notch.
A. SDRAM B. DDR SDRAM C. DDR2 D. DDR3
24. What is the maximum disk partitions that can be created using MBR partition scheme?
A. 2 B. 4 C. 8 D. 16
25. Which of the following statements is NOT true about Legacy BIOS and UEFI?
A. Legacy BIOS uses MBR partition scheme while UEFI uses GPT partition scheme
B. Legacy BIOS is traditional while UEFI is modern
C. The maximum HDD partitions in Legacy BIOS is 4 while UEFI allows up to 128 partitions
D. None of the above
26. The typical capacity of a compact disc is __________.
A. 500 MB B. 600 MB C. 700 MB D. 800 MB
27. In order to retrieve parts from location that is too small for your hand to fit you must use a __________ tool.
A. Compressed air B. Lint-free cloth C. Paint brush D. Part Retriever
28. While installing Windows 7 operating system, a dialog error appears and states “Windows cannot be
installed to this disk because the selected is not of the GPT partition style”. Why is this error appeared?
A. Your hard disk contains too many bad sectors C. There is an error accessing the hard disk
B. Your hard disk uses MBR partition scheme D. None of the above
29. What is there in system unit that holds a microprocessor chip, memory chips and expansion slots?
A. Slots B. Ports C. Motherboard D. Controller
30. From what location are the 1st computer instructions available on boot up?
A. ROM BIOS B. CPU C. boot.ini D. CONFIG.SYS
31. The following procedures are executed during the boot-up process except:
A. Power On Self-Test C. Saving system parameters
B. Upgrading of BIOS chip D. Loading of Operating System
32. You just installed a new IDE hard drive, but your system BIOS do not recognize the new drive, what should
you check first?
A. cable sequence B. jumpers on the hard drive
C. drivers that need to be loaded D. hard drive manufacturer web site information
33. POST stands for __________.
A. Post Operation Self-Test C. PC Operating System Test
B. Power On Self-Test D. Personal Overall Starter Test
34. Which chip contains the BIOS and can hold data permanently even without electricity?
A. Northbridge B. ROM C. RAM D. Southbridge
35. Your computer displays a CMOS setting error during boot-up process. What seems to be the problem?
A. The hard drive is not installed properly C. The CMOS battery is weak
B. There is not enough power supply D. The BIOS is defective
36. POST checks all of the following except:
A. CPU B. RAM C. Modem D. Video
37. Which of the following is not an operating system?
A. Rufus B. Windows C. Linux D. Macintosh
38. Windows allows _________ partitions to be created in a GPT drive.
A. 128 B. 256 C. 512 D. 1.028
39. This chipset component is tasked with the primary I/O responsibilities, including dealing with the IDE
devices, serial ports, parallel ports, USB bus, any audio capability which might be integrated on the board, etc.
A. CMOS B. BIOS C. Northbridge D. Southbridge
40. After connecting the monitor to the system unit, “no signal” appears on the monitor. What port are you
going to examine to resolve the issue?
A. Serial port B. Parallel port C. VGA port D. USB port
41. Which of the following is NOT true about applying OHS inside computer laboratory?
A. The right lighting can reduce eyestrain, neck strain, and headaches.
B. All tools and equipment must be properly maintained so that workers are not endangered.
 C. Good posture is essential for all users of computers.
D. Damaged or defective equipment/tools should be tagged and removed from service.
42. What is the best way to prevent damaging your PC with static electricity?
A. Place your PC on a rubber mat
B. Wear leather soled shoes
C. Wear and ESD writ strap
D. Static electricity does not really hurt a PC

43-50. Inside the box below, create a flowchart showing the procedure in installing Windows 7 Operating
System.

________________________________________ _____________________
Signature of Parents/Guardian Over Printed Name Date of Receipt

Prepared by:

Reviewed and Checked by:

Noted:

Approved by: