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To get the maximum benefit from the feedback in this form you should review the comments alongside

the original assignment brief and marking criteria for this assessment on the VLE.

Overall summary of performance against learning outcomes and marking criteria


See my comments in red – you need to read the questions more carefully
Much to do here

Areas you have performed well

1 I see a layout – but could be more detailed

2 Choice of operation

Areas you could improve

1 Photos of the operation

2 Understanding of the questions

3 Introduction was missing much information

Recommend next steps to help you improve


Read summative questions carefully and have evidence to support your views

INTRODUCTIONPhoto?

Treat bakers was established in 2011 in Pakistan Faisalabad by a sole owner Mr. Kashif with the aim of
producing quality bakery products of international standards and quality, which has become a
household name and symbol of quality. Location? Opening times? range of products,?staffing? Do they
serve the public or trade?

COMPANY OVERVIEW

Treat Bakers, Introduction of new products, modernization and automation has kept pace with the ever
increasing demands of baked products in the markethow do you know this?. The plant of baked items
what does this mean? in Treats is a complete modern and automatic unit with PLC do not use
abreviations – explain themcontrol system. The company has been making every possible effort to meet
the requirements and expectations of its customers.

LAYOUT TREAT BAKERS –more detail please

STORAGE RAW MATERIAL

PRODUCTION

CAR

PARKING

E COUNTERS

PARKING
N
CEO
T
OFFICE
E
COUNTERS
R

4VS
Volume what does volume mean?

Treats introduces new tastes and shapes of their cakes and biscuits every 2/3 weeks in small quantities,
which normally means high costs to sustain this strategy. Indeed, Treats is able to keep low cost unit due
to the shorter time frame this helps them to attract their customers again and again because they
always find new taste that also helps them to increases their sales.

Variety

Treat provides best bakery items in the market please do not say this unless you can prove itwith a lot of
different flavors with different styles and tastes the also have fast food items with attract all age of
customers then there pricing strategy also helps them to target every class they provide quality with low
prices , they also have luxury products with high prices for example costumed made cakes

Variation

Treats is able to supply in each season with larger number of products compared to the other rivals.
This means that Treats is more flexible due to the small quantity produced per products, which
means availability in the racks due to the high capacity to sell new products every two weeks. As result,
Treats have high market share for the higher variety of product that meet the continuous changes of
taste and shapes of their baking items which increase customer visits.lots of unproven statements here

Visibility how visible is the operation

Customers usually have short waiting tolerance if they notice that the bakery staffs operate inefficiently
and dissatisfy them. However, Treats engages staff members who have good communication skills and
experience because with dealing costumers they also have to keep a look on their counters that they are
always filled and not even extra chockfull. It is on main canal road one of the busiest roads of the city to
it is easily visible to their customers and is an easy approach.

QUALITY CONTROL what does quality mean


From the first day Mr. Kashif haven’t compromised on the quality that’s why they have installed most
expensive and completely up to date plants in their production plus he have also located his office very
next to the kitchen so he could also keep an eye on the production and he even calls food authorities to
make a visit once in a month or 2 so they could also satisfy their costumers.

7 WASTES you don’t need to do all 7 wastes

Transport

The waste of transportation occurs any time goods or materials are moved. To be fair, some form of
transportation will always be needed, but it doesn’t occurs in Treats because everything is in line and
easily done, storage with kitchen and then from kitchen directly to counters.

Inventory

The waste of inventory is tricky because for producers of any type of goods or services some inventory is
needed. But inventory must be carefully controlled because most of the product Treats is producing has
short life it doesn’t matters in which form it is raw material or finished goods.

Motion

The waste of motion is any movement of people that does not add value to the product or service. It is
an extremely high productivity killer which is done in Treats as the workers are always moving from
selling counters to kitchen and from kitchen to back which may also bring dissatisfaction to costumers.

Over Production

Often called the mother of all wastes, overproduction occurs when a company produces more than its
customer and it is often done because they have to always keep their display counters fulfilled.

Over Processing

Perhaps the hardest waste to see and understand is over processing doing more than a customer asks
for and it mostly occurs when they get the orders for custom made cakes so their chefs have to work
extra on it to prepare them according to customer will.

Waiting

It mostly occurs when then employees have free time but it doesn’t occurs because it is one of the
famous bakery in the city so the always have the moving costumers around them.

Defect

Defect is when something is gone wrong in product this very rarely happens because the over
completely automatic oven and plant for baking and dying

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