Cvs 0000005 01 PDF

CONV:01
Issue 5 en-GB
Conversion
User manual
346 271
©
Scania CV AB 2014, Sweden
General ...................................................................................................... 3
Advantages of Conversion ............................................................................ 3
Conditions ..................................................................................................... 4
Recommendations ......................................................................................... 4
Order access to Conversion ........................................................................... 4
Finding Conversion ....................................................................................... 4
Documentation .............................................................................................. 4
Getting Started Wizard ........................................................................ 5
Homepage ..................................................................................................... 6
Select products .............................................................................................. 7
View product information ............................................................................. 8
Order information ................................................................................... 9
Factory-adapted modification ........................................................ 11
Modify a product ......................................................................................... 12
Modify an industrial and marine engine ..................................................... 16
Search for order ........................................................................................... 17
Changes to parts .......................................................................................... 19
Approve an order ........................................................................................ 21
Delete an order ............................................................................................ 21
Software update ................................................................................... 22
Dealer list ................................................................................................ 24
Report of available software updates .......................................... 25
Upload SOPS file ................................................................................. 26
Roles and access ................................................................................ 27
FAQ ........................................................................................................... 35
Error messages .................................................................................... 38
©
Scania CV AB 2014
General
General Advantages of
Conversion
Conversion enables you to check whether con-
version is possible for a specific truck (P, G, R • A much shorter lead time for a SOPS con-
or T series), bus (K, N or F series) or industrial version compared with manual processing
and marine engine (E2011). by Global Technical Support.
The configuration file (SOPS file) of the vehi- • No risk to quality since the SOPS file is pro-
cle or the industrial and marine engine can be cessed by Scania's central system and
retrieved from the vehicle or engine using reviewed against Scania's rules.
SDP3. SOPS means Scania On-board Product • When Scania sells a trade-in vehicle or
Specification. The SOPS file is stored in 2 con- engine to a customer, the vehicle or engine
trol units: the coordinator (COO) and the can be adapted to its new market or applica-
instrument cluster (ICL). tion requirements in a methodical manner.
The SOPS file is sent via Conversion to Scania • The workshop can offer the customer a con-
in Södertälje together with information about version more rapidly.
which conversions are required. This query is • You quickly get an overview of all software
analysed by Scania and the response is made that has been modified over time.
and presented in Conversion. If the conversion
is possible Conversion supplies an updated
SOPS file and a list of the parts required to
carry out the conversion.
The conversions available via Conversion are

found in Parts Bulletin on SAIL, https://
sail.scania.com under Services > Vehicle
Accessories & Branding Products > Vehicle
Accessories.
In Conversion you can also see available soft-

ware updates and the history of software
updates and conversions carried out for a spe-
cific vehicle or an industrial and marine
engine.
From time to time you will have to check and

correct the SOPS file against the Scania SOPS
structure, a so-called SOPS file check. Scania
will use TIs or campaigns to inform about the
need to perform a SOPS file check via Conver-
sion.
CONV:01 Issue 5 ©
Scania CV AB 2014 3 (39)
General
Conditions Order access to

The following is required in order to use Con- Conversion
version:
Everyone granted access to use Conversion is
• A SAIL account. A SAIL account is ordered allocated one or more roles. The roles are
via your local SAIL coordinator. described in the chapter Roles and access later
in this document.
• The right access level; see the chapter Roles
and access for more information. Access to Conversion is ordered via your local
• Internet connection SAIL coordinator. You can contact your local
SAIL coordinator via the link Find a SAIL
• Internet Explorer version 10 or later. helpdesk in your country on the SAIL login
• Order the converted SOPS file using Con- page.
version.
Note:
The downloading of the SOPS file to the vehi- Finding Conversion
cle is performed through Conversion in SDP3.
1. Log in to SAIL, https://sail.scania.com.
2. Click the Conversion link in the list under
• Information about the conditions which
apply for SDP3 can be found in the docu- Applications. (Only available to users with
ments at TIL/Scania Diagnos and Program- the right access level.)
mer.
Documentation
Recommendations The documentation is also found under Appli-
cations:
Firewall
1. Click Technical Information Library.
Scania strongly recommends that standard fire-
2. Selectthe required language and Conver-
walls are used to protect computers and inter-
sion from the drop-down list.
nal networks. Your IT supplier can help you
with this. 3. Select Search to display all documents and
links relating to Conversion.
Wireless network
For help with a wireless network, contact the
distributor's helpdesk, which will in turn con-
tact Datacom and Services at Scania IT in
Södertälje. They are responsible for wireless
network products at Scania.
For more information or advice, contact Appli-

cation Service Desk (ASD).
4 (39) ©
Scania CV AB 2014 CONV:01 Issue 5
Getting Started Wizard
Getting Started
Wizard
Login
This wizard describes the most basic functions

in Conversion. Read through the instructions in
the wizard for a quick overview of how Con-
version works.
Start Conversion as follows:
1. Select the required language from the list. If

possible, Conversion will automatically use
the language settings that are specified in
Internet Explorer. Otherwise, Conversion
will be displayed with English as the
selected language. The language can also
be changed after login.
2. Enter your User name for SAIL
3. Enter your Password for SAIL
4. Click Log in.
CONV:01 Issue 5 ©
Homepage
The illustration shows an overview of the dif- 7. Click Conversions to view which conver-
ferent fields and functions on the homepage. sions you are authorised to carry out on the
portal. Please note, not all conversions are
1. Click New features to see a list of the latest
possible for all products; they are depend-
changes in Conversion.
ent on the specific product you are working
2. Click FAQ to view answers to the most fre- with at the time.
quently asked questions about Conversion.
8. Click Log out to exit Conversion
3. Click Help to display the user manual.
9. Click Products to start working with one or
4. Language selection. more products.
5. Irrespective
of where you are in the portal, 10. Click Search for order to view your
you can move your pointer over your user orders.
name to open a menu containing the fol-
11. Click Home to return to the homepage.
lowing options, Permissions, Conver-
sions and Log out. 12. Information on closing times for Conver-
6. Click Permissions to view what access you
sion.
have on the portal. See Roles and access 13. Information about, for example, operation.
for more information on access.
6 (39) ©
Select products
Click Products on the homepage to start work-
ing with one or more unique products.
Select the type of product you want to work

with from the drop-down list. Enter the serial
number of the product and click Add. You
must select the right combination of product
type and serial number for your search to find
hits.
You can add several products. The products
you add will be listed in order on the left. Here,
you can see whether a product has a conversion
or software order in progress as well as the sta-
tus of the order.
Only one conversion at a time can be carried

out per product. It is not until the conversion
depicted on the screen has been downloaded to
the product in question with SDP3 that the next
conversion can be started for this product.
CONV:01 Issue 5 ©
View product information
When you click a product in the list on the left,

the following information about the product is
shown:
1. delivery date
2. chassis type
3. engine serial number

4. version and date of the latest factory ver-
sion of the SOPS file.
If the information about the SOPS file is shown

in bold, red print, then the SOPS file Scania
has stored in its systems is over 7 days old.
If a local conversion has been carried out since

the SOPS file was last uploaded to Scania, a
new upload is required. If no new local conver-
sion has been carried out, the SOPS file stored
with Scania can be used. For more information,
see section Upload SOPS file.
On the right, you will find the menu options

Order information, Available modifications
and Upload SOPS file. Click these options for
more information about the product you
selected in the window on the left.
8 (39) ©
Order information
Order information
To see what conversions and software updates

have been carried out on a product click Order
information. There, you can see a list of the
orders placed for the selected product and the
status of the orders. Status may for example be
Ready for downloading, Completed,
Deleted, Not possible (together with an error
code).
For more detailed information about an order,

click the order number. The content of the
order is shown to the right of the product. An
order may contain information about a SOPS
conversion. But, an order can also provide
information about software updates that have
been included or will be included when the
order has been or is being carried out with
SDP3.
CONV:01 Issue 5 ©
Order information
Scania Communicator 200 control unit
Scania can remotely update the Scania Com-

municator 200 control unit over the mobile
GSM network. The symbol after the order
number shows that the software update hap-
pens automatically between C200 and Scania.
Therefore, you do not need to go to a workshop
to connect the vehicle to SDP3.
Note:
Applies only to the Scania Communicator 200
control unit.
10 (39) ©
Factory-adapted modification
Factory-adapted
modification
Conversion can display 3 different types of
available modifications:
• Factory-adapted modification — Often

requires a physical modification which must
be carried out by an authorised Scania
workshop. Described in this section.
• Software update — Updating the software
directly via the Internet. Described in the
next section.
• SOPS file check — Automatic checking of
the SOPS file against Scania's set of rules. If
necessary, an automatic addition of missing
information in the SOPS file is subsequently
performed.
When you click Available modifications,

there is a SOPS file check and a compatibility
check between the selected product and all
available conversions/software updates.
Note that the modifications listed are a compre-

hensive list.
For SOPS conversions, the comprehensive list

is based on what matches the SOPS file in
question following a number of general basic
conditions in Scania’s product structure. How-
ever, there are sometimes dependences in Sca-
nia's structures that are hard to predict. These
dependencies only come to light during a thor-
ough check of the SOPS files against Scania's
product structure. A thorough check takes a
long time. For this reason, a general, compre-
hensive list is initially shown.
CONV:01 Issue 5 ©
Modify a product
When you click Available modifications (1), a

comprehensive list of SOPS conversions/struc-
ture checks and software updates is created. It
normally takes longer to create the list of SOPS
conversions than the list of software updates
and SOPS file checks.
Select the conversion (2) you want to carry out.
Conversions that are not free of charge are
flagged by an icon in the list (3).
Once you have selected the conversion you

want to carry out, click Next (4).
CONV:01 Issue 5 ©
If you are a user who is registered to several

dealers, you must select which one you want to
perform the selected conversion.
You may only select a dealer with a correct

customer name registered at SIS.scania.com. It
is important that the correct selection is made
since an invoice will be issued to the dealer's
distributor, if applicable.
CONV:01 Issue 5 ©
Select the new configuration and click Next.

Note that the new configuration is predefined
for some conversions.
Note:
Always read any additional information that is
displayed for the selected modification. See
illustration.
You must confirm that the details match the

choices you made earlier. If they do, click Fin-
ish to carry out the conversion.
When you have confirmed that the details are

correct Scania starts a feasibility check. This
can take up to 20 minutes. All checking and
any correction of the vehicle/engine SOPS file
is based on Scania's current set of rules.
A progress bar indicates how far the feasibility

check has gone.
14 (39) ©
The progress bar is also visible in the illus-

trated product list if you choose to work with
another product while the feasibility check is
running for the preceding product.
You can have several conversions of different

products active at the same time. However,
only one conversion can be active per product.
If you try to start a conversion for a product
which already has an active order, an error
message is shown (see illustration).
CONV:01 Issue 5 ©
Modify an industrial and marine engine
If you want to change the power of an indus-

trial and marine engine, you can find the cor-
rect configuration for your engine type in the
Data Handbook. The Data Handbook is availa-
ble via SAIL and the Technical Information
Library (TIL). Select Data Handbook and
English as the language, then click Search.
Note:
You are responsible for ensuring that the power
of the new configuration is adjusted to the
other hardware of industrial and marine engine.
Note:
You are also responsible for selecting the coun-
try to which the engine will be sent, so that the
correct plates are manufactured.
16 (39) ©
Search for order
Click Search for order to see the orders that

you created along with their status. You can
further filter orders by deselecting the prede-
fined filters found on the left.
Deselect My orders on the left for a list of all

orders with your dealer, regardless of which
user created the order.
CONV:01 Issue 5 ©
In Conversion, users may have different access

rights (see section Roles and access). If you
are registered as a distributor, you can see all
orders that have been created by the dealers
within the distributor’s network.
Status in Conversion
A conversion can have one of the following
statuses:
• Ready for approval: an authorised person

can approve the conversion order.
• Ready for downloading: the order is
approved and can be downloaded via SDP3.
• Completed: The SOPS file has completed a
successful download via SDP3 and the
invoicing data has been sent on for further
processing by the invoicing system.
• Deleted: the order has been deleted.
• Error: the requested conversion cannot be
carried out on the product based on the fea-
sibility check.
For more information on what access levels are

required for e.g. approval, contact your SAIL
coordinator. See section Roles and access.
18 (39) ©
Changes to parts
Click an order number for detailed informa-

tion about the order.
Click Changes to parts. A new window opens

with a list of information about any hardware
that will be affected by the SOPS conversion.
CONV:01 Issue 5 ©
The current configuration is shown on the left and the new configuration is shown on the right. The
parts list can be used as the basis for ordering the necessary hardware before the conversion is car-
ried out at the workshop.
20 (39) ©
Approve an order
Click the order for order information and
approval. If the check box for approval and the
Approve button ("1" in the illustration) are
inactive, then you do not have the right access
level to approve the order. Contact your SAIL
coordinator.
Delete an order
Until the SOPS file is downloaded to the prod-
uct, the order can be deleted.
Click Delete ("2" in the illustration) and then
click OK in the dialogue box which appears.
Note:
Only one approved conversion order for the
same product can be downloaded at a time.
Wait to place a new conversion order until the
approved order has been downloaded.
CONV:01 Issue 5 ©
Software update
Software update
Conversion also matches software updates to

vehicles or engines. Software updates are also
shown under Available modifications.
Free-of-charge and campaign software updates

are carried out directly via SDP3 and do not
require an order in Conversion. These updates
are only included for information. If you move
the mouse pointer over the icon i for informa-
tion (see illustration), the program indicates
that this is software downloaded via SDP3.
22 (39) ©
Software update
Click the link for a brief description of the soft- ues for the control units, which in turn affects
ware update, information on which control unit which software is compatible. Once the con-
(ECU) is affected and what values will be sistency check is complete, the SOPS file is
changed. sent to Scania. The SOPS file may then contain
new values. Because of this, the results of soft-
Software updates of the type purchased are
ware matching at the workshop using SDP3
ordered through Conversion and are carried out
may differ from the results in Conversion.
using SDP3 the same way as for a SOPS con-
version. Select the desired purchased software
update and then click Next. Then continue
until the order has the status Ready for down-
loading.
If there are no software updates that match the

product, the above information text is dis-
played.
Note:
The software updates presented in Conversion
are based on information about the vehicle or
industrial and marine engine which Scania
holds in its systems.
When the product is connected to SDP3, the

software updates that match the actual specifi-
cation of the product are displayed. The list in
Conversion and the list in SDP3 may therefore
differ. The list in Conversion is a comprehen-
sive list and is meant to give an approximate
overview in order to facilitate planning for the
next workshop visit.
For software updates the comprehensive list is
based on the information Scania has regarding
the nature of the control units for the product in
question. When the product then arrives at the
workshop, a consistency check is performed
between the control units of the vehicle or
engine and the content of the SOPS file. This
check may update the SOPS file with new val-
CONV:01 Issue 5 ©
Dealer list
Dealer list Note:

Make sure the correct e-mail address has been
To see the number of products of a specific entered. Conversion cannot verify that the cor-
dealer, click the Dealer list tab. It is also possi- rect e-mail address has been entered.
ble to create a matching software list which
displays the number of available software
5. Click Create list. A field displays where
updates for the products of a specific dealer.
the generated list is sent to when it is ready.
Create a matching software list Conversion also sends a confirmation e-
mail to the e-mail address you entered.
Conversion begins to match all of the
dealer's products (chassis serial number)
with the available software updates for each
product. The result is compiled in an Excel
file that is sent to the entered e-mail address
once matching is complete.
Note:
Depending on the number of products that the
dealer has it can take up to 48 hours before
matching is complete.
1. Click the Dealer list tab.

2. Select
a dealer from the list. The list is cre-
ated with information from SIS.scania.com.
Data has to be exported from the Dealer
Management System to Scania Systems
according to the applicable file specifica-
tion.
3. After
selecting a dealer, the number of
products for that dealer is displayed.
4. Enter the e-mail
address to which the
matching software list should be sent.
24 (39) ©
Report of available software updates
Report of available software updates
When Conversion has created a matching soft-

ware list, it is sent via e-mail to the e-mail
address entered previously. The list is created
as a report which can be viewed in Excel. The
headings of the report are explained in brief
below.
1. Chassis serial number – The identity
number of the product. The identity number
consists of the 7 last numerals of the VIN
code
2. Product type – Truck, bus or industrial and
marine engine
3. Registrationnumber – The registration
number of the product
4. Customer name – If this information is
registered in DMS
5. Customer phone No.
6. Update title – Name of the software
update.
7. Description – Description of the software
update
8. Update type – There are two different
types of software updates Free software
update or Campaign. Campaign updates
can be ordered from Scania
9. Campaign number – The campaign num-
ber is used by the workshop when down-
loading the campaign software
10. Update ID – Enter this number as a refer-
ence when contacting Scania for specific
questions regarding the software update.
CONV:01 Issue 5 ©
Upload SOPS file
Upload SOPS file
Scania's database of factory-adapted conver-

sions is not always updated with the latest
data. Scania therefore recommends that you
upload the SOPS file from the product to the
factory if the SOPS file is more than 7 days
old. This eliminates the risk of any differences
between the SOPS file in the product and the
SOPS file in Scania's system.
There are two ways to upload the SOPS file to
the Scania server:
A. Via Conversion Web
Connect the VCI between the vehicle and com-

puter. Start SDP3 and select "File/Save SOPS
file" to save the SOPS file locally on the com-
puter. The saved SOPS file can then be
uploaded via Conversion Web to the Scania
server by entering serial number and product
type and selecting "Upload SOPS file".
B. Via SDP3
Connect the VCI between the vehicle and com-

puter. Start SDP3 (online to the Internet).
Launch the task "Check and adjust" to send the
SOPS file to Scania.
CONV:01 Issue 5 ©
Roles and access
Roles and access

All users of Conversion need the following 2
roles:
Vera_users
• The role Vera_users means that you have

been added to the Vera User Group in SAIL
AD. Vera User Group in SAIL AD is a list
of authorised users and is kept at Scania in
Södertälje.
Conversion_xxxxx
• Conversion_xxxxx means that a user

belongs to a certain dealer or distributor.
Replace xxxxx with the user's distributor or
dealer number.
• A user with the role Conversion_xxxxx,
where xxxxx is a distributor number, can
see ongoing or completed conversion or
software orders for all dealers that belong to
the distributor. If the user also has access to
approve orders (see section Roles with spe-
cific access), the user can do this for all
dealers that belong to the distributor.
• A user with the role Conversion_xxxxx,
where xxxxx is a distributor number, can
see ongoing or completed conversion or
software orders for that specific distributor.
If the user also has access right to approve
orders (see section Roles with specific
access), the user can do this for the specific
dealer.
The person ordering a conversion must have

Conversion_xxxxx at dealer level, this is
required in order for the invoice to go to the
right place. The person approving the conver-
sion can however be found at distributor level
in order to manage approval for several deal-
ers.
CONV:01 Issue 5 ©
Roles and access
Users with several Conversion_xxxxx roles
It is possible to work with conversions for one

or more dealers/distributors in Conversion.
You can have one or more Conversion_xxxxx
roles. If you have several Conversion_xxxxx
roles, you can view information and carry out
conversions for all the dealers/distributors that
you are registered to.
Under Permissions, you can view information

on Available distributors and dealers. In the
illustration above, a user is registered to one
dealer.
The illustration shows a user who is registered

to several dealers. This is where you find infor-
mation about the name and customer number
of the distributor and dealer held by Scania. In
the example above, one of the dealers is dis-
played with its name and the other dealer is
not. The reason for this is that the customer
details are not up-to-date at Scania.
CONV:01 Issue 5 ©
Roles and access
The customer name is retrieved from Sis.sca-

nia.com (Scania International Service). When
you are registered to several dealers and you
want to order a conversion, the name is very
important. It is only possible to order a con-
version for a selected distributor/dealer when
the name is registered at SIS.scania.com.
CONV:01 Issue 5 ©
Roles and access
Here you can view the information in SIS for

dealer 40 092. It is important to have the cor-
rect Company name.
30 (39) ©
Roles and access
Roles with specific access

Conversion_Parts_Specialist
• The role Conversion_Parts_Specialist is

required to delete and approve orders. The
role is equivalent to the parts manager at a
workshop.
Conversion_EnginesEmission_Rebuilder
• The role Conversion_EnginesEmission_Re-

builder is required to be able to place orders
for power-changing conversions for indus-
trial and marine engines. This role is also
used to give you the right to order a new
SOPS file (only applies to generator sets).
Conversion_DESC_Rebuilder
• The role Conversion_DESC_Rebuilder role

is required to approve market adaptations.
For more information about legal aspects in
respect of market adaptations, see TMI 01-
12 03 15. For more information about carry-
ing out a market adaptation, see Scania
Multi section 01-00. In order to obtain the
Conversion_DESC_Rebuilder role, please
contact your local SAIL coordinator. The
Sail coordinator needs to submit an "AA
order" to Scania CV. Scania CV contacts
the service market manager of the relevant
distributor for approval of the order.
A table with the different actions required for

everyday tasks in Conversion is found below.
Use the table as an aid when allocating roles.
The proposed list of needs, roles and access is
primarily intended for a medium-sized distrib-
utor, but can also be used where appropriate for
a dealer workshop.
Scania recommends that markets with more

than 5 dealers appoint a person responsible for
Conversion to support Conversion use at dis-
tributors, as well as at dealer workshops and
contract workshops.
CONV:01 Issue 5 ©
CONVERSION User role and application required to perform the work
Conversion_ Role of
Conversion_Engines_ Conversion_DESC
Distributor and dealer. VERA_users Parts_ Conversion_xxxxx responsibility or
Emission_Rebuilder _Rebuilder
Specialist application
CONV:01 Issue 5
LOGIN
Arrange user name and
IT manager/
password for SAIL since
SAIL
Conversion is reached via TIL
coordinator
on the SAIL portal
CONVERSION
Start the conversion request
(truck/bus). The information is
©
X X Conversion
transferred from a computer to
Conversion
Start the conversion request
(engine). The information is
X X X Conversion
Scania CV AB 2014
transferred from a computer to
Conversion
Roles and access
32 (39)
33 (39)
Conversion_ Conversion_
Dealer_Update VERA_ Conversion_ Conversion_Engines_
Distributor and dealer. Parts_ DESC_Rebui Application
_Info_Users users xxxxx Emission_Rebuilder
Specialist lder
Roles and access
Approve conversion order

(truck/bus). The SOPS file with
X X X Conversion
conversion is now available for
download
(engine). The SOPS file with
X X X Conversion
download
©
(market adaptation). See TMI
01-12 03 15 and Scania Multi
section 01-00 Market X X X Conversion
adaptations. The SOPS file with
Scania CV AB 2014
download
Retrieve and download the
X X SDP3 = < 2.19
ordered SOPS file to the vehicle
Order matching software lists
for a dealer, refer to Create a X X X Conversion
matching software list
CONV:01 Issue 5
34 (39)
Distributor and dealer Service_Market_Cert_manager + certificate AfterSalesScaniaUpdateServiceConsumers Application
Retrieve and download the
ordered SOPS file to the X X SDP3 = > 2.20*
Roles and access
vehicle
* For information on services in SDP3, see the certificate of SDP3 services on TIL.
©
Scania CV AB 2014
CONV:01 Issue 5
FAQ
FAQ
Question Answer
Is Conversion available 24 hours a day? There is information about the portal opening times
on the Conversion homepage. There may also be
information affecting opening times shown under the
heading User message on the homepage.
What does Conversion do? Conversion is used to create a new SOPS file. The
new SOPS file is based on a request for a conversion
or SOPS file made in Conversion.
Which conversions can be carried out in Not all conversions are possible for all vehicles. A
Conversion? first filtering of available conversions is carried out.
The results of the filtering will not be 100% correct.
They must later be verified in a feasibility check.
Where can I get support? Contact your distributor for support.
Why does the same SOPS file have different The SOPS file in the product always starts with
version numbers in the product and at version 0, while the first version stored at Scania is
Scania? given version number 1. Version 0 in the product and
version 1 that e.g. is shown in Conversion are the
same SOPS file.
Do I have to upload the SOPS file from the If the SOPS version in the product is 2 versions or
product to Scania before conversion/ higher than the information shown in Conversion,
modification? you must upload the SOPS file from the product to
the factory to carry out a conversion/modification.
How do I check the SOPS file version Check in SDP3 under Checks and adjustments –>
number in the product? Product information –> SOPS, version history.
How long does it take before the order and It normally takes about 20 minutes before both the
the modified SOPS file are ready to order and the SOPS file are ready for approval.
download into the vehicle or engine? Following approval the SOPS file can be downloaded
at any time. The workshop tool SDP3 is used for
downloading.
CONV:01 Issue 5 ©
FAQ
Question Answer
When does invoicing take place? Invoicing is activated after successful download of
the SOPS file to the vehicle or engine.
Who can approve downloading? See section Roles and access for detailed information
about the roles and access of the different roles.
Can I cancel an order? An order can be cancelled or deleted if the SOPS file
has not yet been downloaded using SDP3 and
invoicing started.
How many conversions can I make per Only one conversion can be made at a time. If several
conversion order? conversions need to be carried out at the same time,
contact your distributor.
Is a certificate needed to use Conversion? No, however a certificate is needed to download the
SOPS file via SDP3.
Can spare parts for the conversion be ordered No, the parts that may be needed must be ordered
via Conversion? using normal procedures.
Are lists of changes to parts created for each Yes, even though the lists may be empty. Power
conversion order? conversion for industrial and marine engines is an
exception to this. This type of conversion will never
produce lists of changes to parts.
Why do I get an error message that the Something on the vehicle or engine means that this
conversion is not feasible, even though I conversion is not possible. The first rough filtering
could select the conversion from the list? made the assessment that the vehicle could undergo
conversion, but at a detailed level it was discovered
that this was not the case.
What is SIS.Scania.com SIS is a customer database where Scania customers
can administer their own customer details.
Conversion uses the information from SIS for e.g. the
Dealer list and as information when the user is
registered to several dealers. Contact the SIS
coordinator to update SIS.Scania.com
36 (39) ©
FAQ
Question Answer
Why can I see software in Conversion? In Conversion under the available modifications
heading you can search for software updates which
match the control units of a vehicle or engine. The
search results are displayed in a preliminary list. Note
that it is only when the vehicle or industrial and
marine engine is connected to SDP3 (from version
2.11 onwards) that software updates matching the
vehicle/engine specification are displayed.
Is there any training for Conversion? Yes, training for Conversion is available in the Scania
Training Information Library.
What happens after I click Finish in the • Retrieves specification from chassis database.
program? • Feasibility check is performed.
• Generates a conversion order.
What is created if conversion is possible? • New SOPS file.
• Part change lists
Which conversions are available for truck, The conversions available via Conversion are found
buss or industrial and marine engine? in Parts Bulletin on SAIL, https://sail.scania.com
under Parts > Products > Accessories > Latest
Bulletins > SOPS Conversions Latest. You can also
see available software updates and the history of
software updates and conversions carried out for a
specific vehicle or an industrial and marine engine.
Where do I find information about the correct Information is found in the Data Handbook under
configuration for the engine type (industrial Technical Information Library (TIL) on SAIL.
and marine engine) I am converting?
CONV:01 Issue 5 ©
Error messages
Error messages
Error Description What to do
code
2050 A part change list could not be Contact your distributor.
created
2102 The chassis or industrial and marine Contact your distributor. The order in progress must
engine already has a conversion in be deleted before a new order can be created.
progress.
2104 Temporary fault. Please try again. If the problem persists, please contact your
distributor.
2105 System error – regarding previous Contact your local ASD support.
SOPS version.
2111 System error. Contact your local ASD support.
2133 The SOPS file has no support for Due to technical limitations, the SOPS file has no
conversion. support for conversion.
2150 This is a special-purpose vehicle. Contact your distributor.
2202 The current software is not The chassis or industrial and marine engine does not
compatible with the required meet the requirements for conversions in
conversion. Conversion. Contact your distributor.
2700 System error – feasibility check. The chassis or industrial and marine engine does not
pass the feasibility check. Contact your distributor.
- SAIL login (error related to SAIL/ Contact the SAIL helpdesk via https://
password). sail@scania.com
- Mixture of SDP3 errors (download, Contact your distributor.
installation, communication with
vehicle or industrial and marine
engine).
- Customer Support can unlock a user; Contact your local ASD support.
it is important that the user indicates
it is Conversion Portwise.
38 (39) ©
Error messages
Error Description What to do

code
- An order in Conversion gets stuck in Contact your local ASD support.
one of steps 1-6.
- The dealer list function does not Make sure that the requirements for sis.scania.com
work or no matches are performed and for exporting from the dealer management
against the dealer list. system are met in accordance with this manual. If
the problem persists, contact your local ASD
support.
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CONV:01

The conversions available via Conversion are

In Conversion you can also see available soft-

From time to time you will have to check and

Conditions Order access to

For more information or advice, contact Appli-

This wizard describes the most basic functions

1. Select the required language from the list. If

Select the type of product you want to work

Only one conversion at a time can be carried

View product information

When you click a product in the list on the left,

3. engine serial number

If the information about the SOPS file is shown

If a local conversion has been carried out since

On the right, you will find the menu options

To see what conversions and software updates

For more detailed information about an order,

Scania Communicator 200 control unit

Scania can remotely update the Scania Com-

• Factory-adapted modification — Often

When you click Available modifications,

Note that the modifications listed are a compre-

For SOPS conversions, the comprehensive list

When you click Available modifications (1), a

Once you have selected the conversion you

If you are a user who is registered to several

You may only select a dealer with a correct

Select the new configuration and click Next.

You must confirm that the details match the

When you have confirmed that the details are

A progress bar indicates how far the feasibility

The progress bar is also visible in the illus-

You can have several conversions of different

Modify an industrial and marine engine

If you want to change the power of an indus-

Search for order

Click Search for order to see the orders that

Deselect My orders on the left for a list of all

In Conversion, users may have different access

• Ready for approval: an authorised person

For more information on what access levels are

Click an order number for detailed informa-

Click Changes to parts. A new window opens

Conversion also matches software updates to

Free-of-charge and campaign software updates

If there are no software updates that match the

When the product is connected to SDP3, the

Dealer list Note:

1. Click the Dealer list tab.

Report of available software updates

When Conversion has created a matching soft-

Upload SOPS file

Scania's database of factory-adapted conver-

A. Via Conversion Web

Connect the VCI between the vehicle and com-

Connect the VCI between the vehicle and com-

Roles and access

• The role Vera_users means that you have

• Conversion_xxxxx means that a user

The person ordering a conversion must have

Users with several Conversion_xxxxx roles

It is possible to work with conversions for one