Job Profile –Befikr.
in
1 Name of the Company
2 Company Profile
3 Position Type
4 Date of Campus Drive
5 Company Website
6 Required Specialization
7 Eligibility Criteria (Marks %age
or any other conditions)
8 Batch
9 Position
10 Job Profile
Befikr.in
The colloquial word, ‘befikr', literally translates to
'worriless' and that's the vision befikr.in was born with
and strives for.
At befikr.in, our mission is to organize the unorganized
home services industry that for decades has been
dominated largely by unskilled, unverified handymen
leading to non-standardized services and frustrating
experiences. With rapid urbanization, digitization and
global exposure, standards of living are increasing for
the common Indian household leading to demand for
better home services through well-qualified and trained
professionals.
Indian households fast paced lifestyle look for tech-
enabled professional home services brands that can
deliver convenient & timely services at their doorstep.
Realizing the growing gap between demand for trained
professionals and supply of unskilled handymen that was
affecting millions of households in urban India, befikr.in
was founded in 2016 and since then we have been
revolutionising the home services industry with a
revolution referred as ‘befikr BROTHERS’ who undergo
a rigorous multi-layered verification process and are
exposed to a standardized induction program sensitizing
and skilling them in the art of public dealing with primary
focus on women, senior citizens and children. The world
is growing and so are our befikr BROTHERS.
Full Time
Not confirmed yet
www.befikr.in
M.B.A , PGDM, MIB
All are allowed
2018-2020 Batch (Male & Female candidates)
Relationship Manager
Job Description of Relationship Manager
Key Words: Customer Feedback/Research, Direct
Marketing/Selling, Relationship Marketing, Brand
Awareness, Brand Image
The Job Responsibilities of Relationship Manager for Popular
Brand are:

1. Set up home visits to Current base of Popular Brand

customers
2. Gather Customer feedback on Popular brand, the service
routine, consumable availability, convenience with the
Product Brand franchise, any running AMCs& judge the
satisfaction score for the brand
3. Understand the customer concerns, if any & accordingly
escalate to ensure satisfactory closure
4. Promote AMC culture to ensure due maintenance of
Popular brand as per service specifications
5. Educate the customer on the Popular Brand portfolio of
products
6. Build customer confidence to attract new Popular Brand
Leads through brand awareness & cross selling
7. Strengthen Customer Relationship with the targeted
customer base for any future product/service issues &
probable new Popular Brand.
8. Leave behind literature talking about a new organization,
befikr involved in home maintenance services as a
secured & affordable brand.

A Popular BrandRelationship Manager usually willperform many

of the following tasks:

 Getting into the customer’s households; explaining the

visit objective
 Engaging on customer feedback; resolving issues if any
 Educating customer on complete/new launch products
from the Popular Brand; Direct selling of new products by
bringing customer interest
 Popular Brand upgradation, exchange offers if any

Popular BrandRelationship Managers may have direct selling,

direct marketing, customer service, responsibilities. They must
be excellent at relationship marketing, customer/brand research,
conflict resolution, spoken communication, counseling, reporting
and consulting. Managers with prior experience and a good
record of accomplishment for these job posts.
Key Skills:

 Beinganalytical
• Information technology Friendly
• Troubleshooting problems
• Communication and listening
• Meeting deadlines
 • Organization and administration
• Human relations
• Being detail & achievement oriented
• Being friendly and amenable
• Being professional
• Being courteous
• Being collaborative and focused

11 Job Location Delhi, Noida, Gurugram, Faridabad & Ghaziabad

12 Remuneration 4.75 LPA
13 Prerequisites Relationship Managers should possess at least a Post
Graduate Diploma/Masters in Business Administration