EtreCheck version: 5.4.

8 (5091)
Report generated: 2019-12-23 22:24:44
Download EtreCheck from https://etrecheck.com
Runtime: 2:32
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem

Major Issues:
Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Runaway process - A process is using a large percentage of your CPU.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of m
alware infection.
Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
More than one antivirus app - This machine has multiple antivirus apps installed.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for impr
ovement.

System modifications - There are a large number of system modifications running in the background.
32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro15,2
1 2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core
8 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133
BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 187

Video Information:
Intel Iris Plus Graphics 655 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800

Drives:
disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes)
disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 99.03 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 10.71 GB used)

Mounted Volumes:
disk1s1 - M*****************a [APFS Virtual drive]
250.69 GB (Shared - 99.03 GB used, 144.40 GB available, 134.29 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted

disk1s4 - VM [APFS VM]

250.69 GB (Shared - 5.37 GB used, 134.29 GB free)
APFS
 Mount point: /private/var/vm
Encrypted

disk1s5 - Macintosh HD
250.69 GB (Shared - 10.71 GB used, 144.40 GB available, 134.29 GB free)
APFS
Mount point: /
Encrypted
Read-only: Yes

disk2s1 - S************1
409 MB (405 MB used, 3 MB free)
Mac OS Extended
Disk Image
Mount point: /Volumes/S************1
Owners enabled: No
Read-only: Yes

disk3s1 - A***********s
25 MB (21 MB used, 4 MB free)
Mac OS Extended
Disk Image
Mount point: /Volumes/A***********s
Owners enabled: No
Read-only: Yes

disk4s2 - Flash Player

24 MB (24 MB used)
Mac OS Extended
Disk Image
Mount point: /Volumes/Flash Player
Owners enabled: No
Read-only: Yes

disk5s2 - M*****n
34 MB (21 MB used, 13 MB free)
Mac OS Extended
Disk Image
Mount point: /Volumes/M*****n
Owners enabled: No
Read-only: Yes

disk6s2 - M*********b
100 MB (100 MB used)
Mac OS Extended
Disk Image
Mount point: /Volumes/M*********b
Owners enabled: No
Read-only: Yes

Network:
Interface en7: USB-C Dock Ethernet
Interface en8: ThinkPad TBT3 LAN
Interface en11: USB 10/100/1000 LAN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en10: iPhone
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en9: Apple USB Ethernet Adapter
Interface en12: iPhone 2

System Software:
macOS Catalina 10.15.1 (19B88)
Time since boot: About 20 days
Notifications:
Notifications not available without Full Drive Access.

Security:
Gatekeeper: Enabled
System Integrity Protection: Disabled

Antivirus software: AVG, SecureMac, and Malwarebytes

Unsigned Files:
Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist
Executable: /Library/Application Support/AVGAntivirus/autouninstall/autouninstall.sh
Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/
GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/Stand
aloneUpdaterDaemon

Launchd: /Library/LaunchDaemons/com.avg.update.plist
Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist
Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 144
00
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStan
daloneUpdater
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avg.userinit.plist
Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriv
eUpdaterDaemon
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.pl

ist
Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 144
00
Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/
GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.init.plist
Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh
Details: Exact match found in the whitelist - probably OK

Login Item: /Applications/MacScan.app/Contents/Library/LoginItems/com.securemac.MacScanAgent.app

32-bit Applications:
 5 32-bit apps

Kernel Extensions:
/Applications/AVGAntivirus.app
AVGFileShield.kext (AVG Technologies CZ, s.r.o., 4.0.0 - SDK 10.12)
AVGPacketForwarder.kext (AVG Technologies CZ, s.r.o., 2.1 - SDK 10.12)

/Library/Extensions
Dropbox.kext (Dropbox, Inc., 1.10.3 - SDK 10.14)

System Launch Agents:

[Not Loaded] 18 Apple tasks
[Loaded] 147 Apple tasks
[Running] 144 Apple tasks
[Other] One Apple task

System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 165 Apple tasks
[Running] 134 Apple tasks
[Other] One Apple task

Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d42
0d.plist (Adobe Systems, Inc. - installed 2019-08-22)
[Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-09-30)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-25)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-25)
[Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2019-12-20)
[Loaded] com.avg.userinit.plist (? 3ed33f6f - installed 2019-12-20)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2019-07-23)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-14)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-07-25)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-07-25)

Launch Daemons:
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-22)
[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-22)
[Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-09-30)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-25)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22)
[Not Loaded] com.avg.hub.schedule.plist (? a81c8beb - installed 2019-12-20)
[Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2019-12-20)
[Loaded] com.avg.init.plist (? b7d61217 - installed 2019-12-20)
[Loaded] com.avg.uninstall.plist (? 70fb3cd - installed 2019-12-20)
[Loaded] com.avg.update.plist (? 3d634b49 - installed 2019-12-20)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-12-
19)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? 1a4f628 - installed 2019-07-25)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2019-07-23)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-14)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-07-15)
[Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2019-11-08)
[Loaded] com.securemac.MacScanDaemon.plist (? 2f2f5c03 - installed 2019-12-23)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-07-03)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-07-25)

User Launch Agents:

[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-07-26)
[Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-10-14)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-12-04)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-12-04)
User Login Items:
[Not Loaded] Any.do Login Helper (App Store - installed 2019-10-28)
Modern Login Item
/Applications/Any.do.app/Contents/Library/LoginItems/Any.do Login Helper.app

[Not Loaded] Day One Helper (App Store - installed 2019-12-03)

Modern Login Item
/Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app

[Not Loaded] LoginHelper (App Store - installed 2019-10-16)

Modern Login Item
/Applications/Go for Instagram.app/Contents/Library/LoginItems/LoginHelper.app

[Running] com.securemac.MacScanAgent (? - installed 2016-01-13)

Modern Login Item
/Applications/MacScan.app/Contents/Library/LoginItems/com.securemac.MacScanAgent.app

[Not Loaded] LaunchHelper (App Store - installed 2019-10-15)

Modern Login Item
/Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app

[Loaded] StartUpHelper (Spotify - installed 2019-11-28)

Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

[Running] WunderlistHelper (App Store - installed 2019-11-01)

Modern Login Item
/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app

[Not Loaded] HP Device Monitor (HP Inc. - installed 2019-04-30)

Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor
Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

[Not Loaded] HP Product Research (HP Inc. - installed 2019-04-30)

Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Produc
t Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-19)
AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-19)
PepperFlashPlayer: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-21)
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-09-30)

3rd Party Preference Panes:

Flash Player (installed 2019-11-22)

Time Machine:
Time Machine Not Configured!

Performance:
System Load: 9.89 (1 min ago) 4.81 (5 min ago) 3.82 (15 min ago)
Nominal I/O speed: 1.16 MB/s
File system: 26.43 seconds
Write speed: 1077 MB/s
Read speed: 2922 MB/s

CPU Usage Snapshot:

Type Overall
System 11 %
User 21 %
Idle 68 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 149.21 % (?)
Console 38.54 % (Apple)
Google Chrome 18.56 % (Google, Inc.)
Google Chrome Helper (GPU).app 17.86 % (Google, Inc.)
Activity Monitor 7.17 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)
EtreCheck 534 MB (App Store)
Console 284 MB (Apple)
Google Chrome 275 MB (Google, Inc.)
Activity Monitor 175 MB (Apple)
Google Chrome Helper (GPU).app 137 MB (Google, Inc.)

Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location)
Other processes 161 MB / 20 MB (?)
rapportd 10 KB / 17 KB (Apple)
SystemUIServer 0 B / 7 KB (Apple)
PowerChime 634 B / 2 KB (Apple)
homed 0 B / 0 B (Apple)

Virtual Memory Information:

Physical RAM: 8 GB

Free RAM: 20 MB
Used RAM: 6.63 GB
Cached files: 1.35 GB

Available RAM: 1.37 GB

Swap Used: 2.75 GB

Software Installs (past 30 days):

Install Date Name (Version)
2019-12-03 Day One (4.3.1)
2019-12-08 OneDrive (19.192.0926)
2019-12-11 Microsoft Excel
2019-12-11 Microsoft OneNote
2019-12-11 Microsoft Outlook
2019-12-12 Adobe Acrobat DC (19.021.20058)
2019-12-13 XProtectPlistConfigData (2110)
2019-12-13 MRTConfigData (1.51)
2019-12-15 Microsoft Word
2019-12-15 Microsoft PowerPoint
2019-12-19 Adobe Acrobat DC (19.021.20061)
2019-12-19 Malwarebytes for Mac
2019-12-20 AVG AntiVirus (19.4)
2019-12-20 AVGHUB
2019-12-20 Bitdefender Virus Scanner (3.15)
2019-12-21 Adobe Pepper Flash Player
2019-12-23 EtreCheck (5.4.8)

Diagnostics Information (past 7-30 days):

Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.

End of report