SYDNEY & PERTH

JUNE DOUBLEHEADER 2019

Supanova Sydney Supanova Perth

Sydney Showground, Perth Convention &
Olympic Park Exhibition Centre
June 21 - 23, 2019 June 28 - 30, 2019

SUPANOVA COMIC CON & GAMING

PO Box 1134, Menai Central NSW 2234 Exhibitor Enquiries
p +612 8006 0569 exhibitor.enquiries@supanova.com.au
f +612 8582 8985
Exhibitor Portal
www.supanova.com.au
https://exhibitors.supanova.com.au/
 Supanova June Doubleheader 2019
Sydney / Perth

Table Of Contents
B ump I n /O ut D etails 4
S howbag I nserts 8
E xhibitor W ristbands 9
E xhibitor P arking 9
F reight 10
P ost E vent F reight P ick U p 10
Supa-Logistics SYD & PER 11
E vevt O nsite S torage 11
G eneral B ump I n G uidelines 12
Rigging & Signage 13
K ey C ontacts 15
O perating H ours 16
V enue S ervices I nformation 17
S tand O ptions 19
F urniture 20
P ower & L ighting 20
A udio /V isual 21
A dvertising 21
E xhibitor T erms & C onditions 22
Supanova Exhibitor Lunch Orders 25
S upanova C ode of C onduct 26
W eapons P olicy 27
S pecial A ctivities 27
W ork H ealth & S afety I nformation 29
Public Liability Insurance 32

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Section 1
Bump In
& Freight
Details
• BUMP IN/OUT Details
• Showbag Inserts
• Exhibitor Wristbands
• Exhibitor Parking
• Freight Delivery Details
• Post Event Freight Pickup
• Supa-Logistics MEL-OOL
• Onsite Storage
• General Bump In Guidelines
• Rigging & Signage

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 Supanova June Doubleheader 2019
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BUMP IN/ OUT DETAILS

BUMP IN SYDNEY
Bump In Day One
Date: Thursday 20th June Freight Delivery: Thursday 20th June from 1000 - 1800
Items arriving before this time cannot be guaranteed acceptance
Time:1300 - 2030 without prior arrangement

Bump In Day Two

Date: Friday 21st June Freight Delivery: Friday 21st June from 0700 - 1100
Items arriving after this time will risk being turned away due to safety
Time: 0700 - 1230 issues and forklifts no longer operating
Supanova Contact Bump In Manager - Mitch Dupljanin 0413 692 636
Venue Loading bay / Bump Exhibitors: The Dome, Sydney Showground, 1 Showground Rd,
In address The Alley: Southee Pavilion Loading Dock, Sydney Showground,
Grand Parade
Entry Details/ Instructions Exhibitors: Entry via Gate 13, Australia Ave, Exit via Gate 15
(Murray Rose Ave) One way entry system.
The Alley: Wristband collection The Dome Foyer, then proceed to
Southee Pavilion
All exhibitor vehicles must display their Dashboard sign for
entry. No parking is permitted in either loading dock.
Vehicle Access: NO VEHICLE ACCESS TO TRADING FLOOR. ALLEY EXHIBITORS
will not be able to access the Southee Pavilion loading dock on
Saturday
Forklift Service Details: Available onsite – Check with Floor Manager upon arrival
BUMP OUT SYDNEY
Date: Sunday 17th June Due to OH&S Regulations and Patron Safety, no exhibitor is
Time: 1815 - 2400 permitted to commence pack down and movement of stock until
ALL patrons have left the expo hall.
Supanova Contact: Bump Out Manager - Mitch Dupljanin 0413 692 636
Forward Freight Details: Supanova Pop Culture Expo
Dock 4, Perth Convention and Exhibition Centre, 21 Mounts Bay Road,
Perth, WA 6000

Under no circumstances will access be granted to the bump in zone

without hi-vis clothing, hi-vis vest or non-enclosed footwear. Do not
HI-VIS ship your vests with your freight, you must have it available upon
REQUIRED arrival. No escorts to your stand. You must have your vest. If you have
ordered a vest it can be collected at the exhibitor scanning point.

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SUPANOVA EXHIBITOR ACCESS MAP - SYDNEY

MAIN
THE ALLEY
LOADING DOCK

GATE C VIP/
Media
Box

DOOR 3 DOOR 4 DOOR 5

GATE B

GATE D
THE ALLEY& DOOR 2
DOOR 6
EXHIBITOR
SCANNING
GATE A

DOOR 1
THE DOME
FOYER

EXHIBITOR
SCANNING

EXHIBITOR
LOADING DOCK

EXHIBITOR DOME LOADING DOCK ACCESS

SCHEDULED EXHIBITOR ACCESS TIMES ONLY

There will be a scheduled roster of arrival time slots for each exhibitor. Please ensure your arrival coincides with
your allocated timeslot or you run the risk of your space not being completed. Timeslots will be communicated
via the Portal. Bump In will commence from 1pm on Thursday 20th June.You will NOT be given access prior to
your allocated timeslot.

ACCESSING THE LOADING DOCK

All vehicles requiring access to any of the Sydney Showground loading docks are required to display their vehicle
Dashboard Sign. NO entry is permitted into a loading dock without this sign completed with the following
details:
• Stand Name
• Stand No.
• Contact/Driver Name
• Mb No

Alley Exhibitors requiring the use of the Southee Pavilion loading dock will need
to scan their passes and have wristbands before accessing the loading dock

Cars arriving without a dashboard sign will cause delays while trying to gain access as these details will then
need to be recorded by security at the gate manually which is time consuming. The flow on effect to traffic and
other exhbitors can be considerable.

Please ensure your dashboard sign is complete upon arrival to the venue. You can download the sign template
via the exhibitor portal.

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BUMP IN PERTH
Friday - Main Bump In
Date: Friday 28th June Freight Delivery: Friday 28th June from 0800.
Items arriving before this time cannot be guaranteed
Time: 1100 - 2030 acceptance without prior arrangement
Supanova Contact: Bump In Manager - Mitch Dupljanin 0413 692 636
Venue Loading bay / Bump Dock 4, Perth Convention and Exhibition Centre, 21 Mounts Bay
In address Road, Perth, WA 6000 - Note that no freight items will be accepted at
any other dock or entry point
Entry Details/ Instructions Dock 4 entry via ramp located adjacent to the intersection of
Mounts Bay Road and Spring Street. One way system exiting at
Riverside Drive.
Vehicle Access: Vehicle access allowed on trade floor, max of 5 vehicles at a time and
must be driven with a spotter at walking pace. Drivers must follow
security and staff instructions at all times
Forklift Service Details: Available onsite – Check with Floor Manager upon arrival
Saturday - Morning Bump In
Date: Saturday 29th Freight Delivery: Saturday 29th June from 0700.
Items arriving before this time cannot be guaranteed
June acceptance without prior arrangement
Time: 0700 - 0930
Supanova Contact: Bump In Manager - Mitch Dupljanin 0413 692 636
Venue Loading bay / Bump In Dock 4, Perth Convention and Exhibition Centre, 21 Mounts Bay
address Road, Perth, WA 6000 - Note that no freight items will be accepted at
any other dock or entry point
Entry Details/ Instructions Dock 4 entry via ramp located adjacent to the intersection of
Mounts Bay Road and Spring Street. One way system exiting at
Riverside Drive.
Vehicle Access: NO VEHICLE ACCESS TO TRADING FLOOR
Forklift Service Details: Available onsite – Check with Floor Manager upon arrival

BUMP OUT PERTH

Date: Sunday 30th June Due to OH&S Regulations and Patron Safety, no exhibitor is
Time: 0615 - 2400 permitted to commence pack down and movement of stock
until ALL patrons have left the expo hall.
Supanova Contact: Bump Out Manager - Mitch Dupljanin 0413 692 636
Forklift Service Details: Available onsite

Under no circumstances will access be granted to the bump in zone

without hi-vis clothing, hi-vis vest or non-enclosed footwear. Do not ship
HI-VIS your vests with your freight, you must have it available upon arrival.
REQUIRED No escorts to check-in or booths.You must have your vest. If you have
ordered a vest it will be collected for you if entering via the main foyer.

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SUPANOVA EXHIBITOR & DELIVERY ACCESS MAP - PERTH

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SHOWBAG INSERTS
Delivery labels for all venues can be found on your PORTAL Dashboard.

SHOWBAG INSERT DETAILS SYDNEY

Date: Thursday 20th June Time: Between 0700 - 1000
Must be prior to 1000 or risk missing
showbag insertion
Supanova Contact/ Attention: Mitch Dupljanin
Delivery Address: The Dome, Sydney Showground, 1 Showground Rd,
Sydney Olympic Park NSW 2127
Entry Details/ Instructions Entry via Gate 13, Australia Ave, Exit via Gate 15
(Murray Rose Ave). One way entry system.
Minimum Qty Required 32, 000
SHOWBAG INSERT DETAILS PERTH
Date: Thursday 27th June Time: Between 0900 - 1500
Must be prior to 1500 or risk missing
showbag insertion
Supanova Contact/ Attention: Mitch Dupljanin
Delivery Address: Dock 4, Perth Convention and Exhibition Centre, 21
Mounts Bay Road, Perth, WA 6000

Entry Details/Instructions Dock 4 entry via ramp located adjacent to the intersection
of Mounts Bay Road and Spring Street. One way system
exiting at Riverside Drive.
Minimum Qty Required 22,000

IMPORTANT NOTES ABOUT SHOWBAGS

• Please use the “Showbag Delivery Label” ONLY for delivery of ALL showbag and
marketing materials
• Do NOT send showbag material with your regular stock/freight
• Exhibitors & Sponsors with booked showbag items will be sent a separate form for
completion with further details on delivery

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EXHIBITOR ACCESS & WRISTBANDS

Exhibitor Passes will sent to the primary email address supplied in your booking

As of November 2018, exhibitor passes will NOT be issued and collected from the exhibitor check-in desk.
Allocated exhibitor passes for each booking are now emailed directly to the email address used to make the
booking as an electronic ticket or E-Ticket, these will be sent approx. one week prior to an event. Exhibitor
e-tickets can be distributed to your staff for individual arrival. The number of e-tickets sent will be determined
by your booking inclusions and or additional passes purchased.

Upon arrival, exhibitor e-tickets will be scanned by ticketing staff at either:

• Loading Dock Entry
• Nominated Exhibitor Entry Door

Once scanned, ticketing staff will issue an exhibitor wristband which must be worn throughout the duration
of the event as per usual. An exhibitor wristband grants access to the event throughout the weekend. ALL
exhibitors MUST be scanned prior to entry. Wristbands will not be issued unless the e-ticket is scanned.

Each e-ticket is individually numbered and can only be scanned once. It is the responsibility of the exhibitor
to distribute passes to staff prior to arrival either via email or as a printed ticket. If arriving as a group, all
e-tickets must be individually scanned. Tickets can be scanned either from a device or printed copy.

THERE WILL NO LONGER BE AN EXHIBITOR CHECK-IN DESK TO COLLECT PASSES

STRICTLY NO WRISTBAND, NO ENTRY - NO EXCEPTIONS

EXHIBITOR PARKING
SYDNEY Designated Exhibitor Parking Areas P1, P5 & P6
30 Mins max. is allowed in the loading zone, this is free of charge. After the 30 min. grace period, parking
for exhibitors can be located at any of the surrounding car parks. P1, P5 and P6 car parks are the closest
to the Dome. A discounted rate of $10 per day (single entry) or $13.50 (unlimited entry & exit per day)
is available. You MUST complete the Car Park Account Form found in the Venue Services Document Pack
on your PORTAL Dashboard a min. 14 Days prior to the event. Regular cost of parking is $25per day.
Automated parking machines accept coins and credit cards. ANY vehicle entering the loading dock
must display a completed DASHBOARD sign. No sign, no entry. You can download this via the portal also.
PERTH Carpark is located directly beneath the PCEC
PCEC Carpark Details:
10 hour maximum (Monday - Friday) $23.30*
24 hour maximum (Monday – Sunday) $32.30*
Hourly Rate (Monday – Sunday) $5
A vehicle checkpoint is located at the entry of the one-way access ramp. A truck holding area is
located off Mounts Bay Road, below the Mitchell Freeway and may be used during major bump in / bump out.
More parking facilities are located within walking distance to the venue, please visit the City of Perth Parking
website for details on locations, pricing and pre-paid accounts www.cityofperthparking.com.au

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FREIGHT
DELIVERIES
No deliveries will be accepted at the expo venue prior to the first day of venue occupancy. Neither Supanova
nor the venue will take delivery of any goods on behalf of an exhibitor, unless prior arrangements have been
made - which no liability is accepted by doing so. It is very important that all items are clearly marked with your
company name and stand number. It is advised that all stock and exhibits are insured from the day of dispatch
through to delivery of their usual address. Items for delivery should use the Delivery Labels found in your
PORTAL Dashboard.

COLLECTIONS
For goods arranged for collection after the event closes, it is advised not to leave them unattended on your stand
at any time before they are collected. Supanova cannot and will not be held responsible for any items that may
appear to be missing when a courier arrives. Supanova cannot accept responsibility for damage or loss to any
stands or goods in transit to and from the show.

If you foresee any problems with arranging collection by midnight Sunday, freight and logistics will be managed
on the Monday after an event with 24 hour security onsite.

POST EVENT FREIGHT PICK UP

Sydney & Perth Courier & Logistics Access from 0800 to 1300 Monday

Supanova staff will be onsite to manage and supervise. All pallets and large freight can be collected from the
venue from this time. Please ensure to advise your transport companies that ALL items must be removed from
the venue by 1pm or risk being unsecured until pick up can be arranged. Additional charges may be incurred
for forklift use after 1pm.

LABELS - POST EVENT

All freight to be picked up must be labelled correctly. Please use the POST EVENT FREIGHT label which
is now available via the Exhibitor Portal to use on each and every item being collected or alternatively please
ensure the following information is clear and present on your freight;

• Freight company name

• Your company name
• Contact person
• Contact details
• Destination address
• Number of boxes / items being picked up

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SUPA-LOGISTICS
SUPANOVA MANAGED FREIGHT
Supanova now offers a full freight service including pick-up form your business address, delivery to the event
and back. This also includes freight between Sydney and Perth then back to your designated final address for
those exhibitors trading at both events.

• Freight will be delivered to the venue direct and unloaded upon bump in
• All freight travelling between events from SYD-PER must be on pallets - rates are determined on a “per
pallet” space
• Pallets larger than standard or oversized items will be charged as two pallet spaces - NO EXCEPTIONS
• Standard pallet weight should not exceed 250kg

Full details and rates are available via the exhibitor portal.

Full payment for all freight must be made prior to collection. Invoives will be raised for pickups
travelling to Supanova. EFTPOS and cash facitlies are availabe at bump out Sunday for all other
freight services

EVENT ONSITE STORAGE

Supanova organisers will allocate a dedicated and secure onsite storage area for the exclusive use of exhibitors
and contractors. You are free to move stock, pallets, packaging etc in and out of this space. Please ensure
appropriate equipment is used for movement of larger and heavy items such as pallet jacks, trolleys as well as
the use of forklifts where required. Care must be taken when moving goods across the expo floor.

During event operating times with the public present STRICTLY NO EQUIPMENT can be used to
move items from the storage area to your booth. If you require heavy or bulky items moved please
see the Floor Manager prior to moving your goods.

This space is limited and if your storage requirements are excessive, alternate arrangements should be made
for pick up of excess stock and packaging prior to the event commencing.

The storage area location will be labelled on the floorplan.

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GENERAL BUMP IN GUIDELINES

SAFETY VESTS
It is mandatory for all personnel during bump in and bump out periods to wear approved
safety vests at all times. Everyone MUST wear a safety vest and will not be allowed entry to
the hall or the loading dock unless worn.
Limited quantities of safety vests are available for purchase at the exhibitor registration
point for $12 each. There is no guarantee that one can be obtained onsite therefore it is
strongly advised that these are procured prior to bump in. All contractors that are onsite
building stands are required to provide all staff and sub-contractors with a hi-viz safety vest.
These can be ordered through the Portal as part of your booking.

Please note: Any persons that do not have a safety vest and closed
shoes when entering the loading dock and hall WILL be turned away
by security and venue staff.

• Supanova reserves the right of final approval of every display, and the ability to take any course of action it
deems necessary to rectify a situation that may impact upon the expo negatively, including expulsion of any
Exhibitor from the Supanova Expo, who does not comply with the stated requests. No compensation for loss
of monies will be accepted for failing to obey instructions resulting in expulsion from Supanova.
• Displays must stay within the confines of the space allocated. Racks, cabinets, glass displays, personal card
tables etc, must be wholly inside your specified area.
• It is reccommended that all tables have table covers, recommended to be the approximate length to reach
the floor in front of your booth. Table covers are NOT provided; they can be ordered through ExpoNet or
ExpoHire or exhibitors may provide these themselves. Supanova recommends plastic drop sheets or extra
table covers to cover stock overnight.
• Children under 16 years of age will NOT be granted permission to enter the hall from bump in or bump out
time periods inclusive of show open days. Security Officers have instructions not to allow children under 16
years of age on site during these times.
• The official closing time of each Supanova Comic Con & Gaming event is 1800 (6pm) on the Sunday.
Strictly NO dismantling of displays is permitted until the site is cleared of visitors and Supanova makes the
appropriate announcement. This is to ensure the safety of the general public still occupying the space.
• All exhibitors must have all products removed from the venue by midnight Sunday.
• Covered shoes must be worn during bump in or bump out. Heels, flats, thongs or sandals are NOT acceptable
footwear during these times.
• Do NOT use tables, chairs or boxes to stand on when erecting or reaching items at height. Only approved
ladders, steps or lifters (with licences for operators required) may be used.
• You are permitted to leave rubbish items such as cardboard boxes and general waste, providing it is contained
within a garbage bag or box in the aisles at the end of bump in or an event day. Venue cleaning services will
remove this. Please comply with any venue or event authority that requests you move rubbish where it
obstructs other exhibitors or safe passage of persons or vehicles.
• Cardboard boxes must be broken down prior to disposal.

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ONSITE VEHICLES - WHERE APPLICABLE

If you have a vehicle or trailer to bring in you must provide a spotter to separate pedestrians from a vehicles’
path and ensure safe passage for the vehicle.
• A strict walking pace only speed limit (5km/h) to all vehicles on site will be enforced.
• Vehicles are to have their hazard lights flashing when moving within a shared use area.
• Riding unrestrained on the back of utilities, running boards, up on forklifts and moving of forklifts while
persons are on the tynes (whether in cage or not) is not permitted.
• Vehicles must be turned off and park brake applied when stationary.
• Scuffs, leaks or spills from a vehicle must be cleaned up immediately or cleaning costs will be passed to the
exhibitor.The use of drip trays (eg: cardboard or other absorbent material) are mandatory and must be used.
• All drivers must follow the instructions and directions of the Venue, Show Organiser, Security or Workplace
Health & Safety Officer at all times. Any of these may refuse vehicle entry due to building occupancy, time
restrictions, public access, vehicle size or condition, or any other reasonable cause.
• Any damage resulting from a vehicle, whether to the building, booth structures, or goods, will be the
responsibility of the driver and associated exhibitor.

RIGGING & SIGNAGE

DELIVERY & FEES
All items intended to be rigged & hung must be done prior to bump in.
Fees will be invoiced directly by Supanova prior to the event. Signage and materials must be delivered onsite
on the specified days below or risk not being rigged. Fees and charges will still apply for items not arriving on
site at the correct times. Please refer to the delivery details below;

SYDNEY
Deliver Thursday 20th June
Supanova Rigging
Att: G Maddaluno
The Dome, Sydney Showground, 1 Showground Rd, Sydney Olympic Park
NSW 2127

PERTH
Deliver Thursday 27th June
Supanova Rigging
Att: G Maddaluno
Dock 4, Perth Convention and Exhibition Centre, 21 Mounts Bay Road, Perth
WA 6000

Please download and use the Rigging & Signage Delvery Label form the exhibitor portal.

Please contact Supanova via email at exhibitor.enquiries@supanova.com.au for full pricing on rigging.

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Section 2
Event &
Venue
Details
• Key Contacts
• Operating Hours
• Venue Services Information

Exhibitor Event Manual 2019 Page 14

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KEY CONTACTS
SUPANOVA EXPO ORGANISERS
Supanova Accounts Sofia Zachariou
Event Director Daniel Zachariou
Manager Ph 02 8006 0569
Giampaolo “G” Maddaluno Mitch Dupljanin
Event Manager Event Floor Manager
Mb 0408 563 109 Mb 0413 692 636
Scott Liston
Event Manager Event Enquiries exhibitor.enquiries@supanova.com.au
Mb 0439 444 901
Andrew Zachariou
Event Security Manager Accounts accounts@supanova.com.au
Mb 0422 500 251

Venue, Services and Government Body Contacts

VENUE – SYDNEY VENUE – PERTH
Sydney Showground, Sydney Olympic Park Perth Convention & Exhibition Centre
Operations, Communication, Access, Cleaning, Water & Waste Operations, Communication, Access, Cleaning, Water & Waste
The Dome, Sydney Showground 21 Mounts Bay Road
1 Showground Rd, Sydney Olympic Park NSW 2127 Perth WA 6000
Phone: +61 2 9704 1111 Phone: +61 8 9338-0315
Email: operations@sydneyshowground.com.au Email: lauren.flegg@pcec.com.au

EQUIPMENT, FURNITURE, POWER, LIGHTING EQUIPMENT, FURNITURE, POWER, LIGHTING

EXPONET Official Show Contractor Perth Expohire Official Show Contractor
ExpoNet Exhibition & Event Services Perth Expohire
45 Princes Road West, Auburn NSW 2144 Australia 27 Belmont Ave, Belmont WA 6140 Australia
www.exponet.com.au www.perthexpo.com.au
SYDNEY: Paul Vivian PERTH: Jennifer Hume
Phone: 0418 205 403 Phone: 08 9475 2046
Email: paul.vivian@exponet.com.au Email: JenniferHume@perthexpo.com.au
SECURITY - SYDNEY SECURITY – PERTH
Supanova Comic Con & Gaming Supanova Comic Con & Gaming
Andrew Zachariou Andrew Zachariou
Ph: 0422 500 251 Ph: 0422 500 251
Email: andrew@supanova.com.au Email: andrew@supanova.com.au
AUDIO VISUAL HIRE - SYDNEY AUDIO VISUAL HIRE – PERTH
Austage Sydney AV Partners
3 Ralph St, Alexandria, NSW 2015 Shane Larson
www.austage.com.au slarson@avpartners.com
Phone: 02 9317 3900 Phone: 08 9338 0405
COMPETITIONS & PROMOTIONS PERMITS - NSW COMPETITIONS & PROMOTIONS PERMITS – WA
NSW Office of Liquor Gaming and Racing Department of Racing, Gaming & Liquor
GPO Box 7060 PO Box 6119
Sydney NSW 2001 East Perth WA 6892
Phone: 02 9995 0300 Phone: 1800 634 541
Email: olgr@communities.nsw.gov.au Email: rgl@rgl.wa.gov.au

CLOSEST EMERGENCY MEDICAL CENTRE - SYDNEY CLOSEST EMERGENCY MEDICAL CENTRE – PERTH
Concord General Hospital Mill Street Medical Practice
Hospital Rd, Concord NSW Mill Street Medical Practice
Phone: 02 9767 5000 5 Mill Street
Perth WA 6000
Phone: 08 9322-4788
MUSIC, PERFORMANCE, AV DISPLAY LICENSING - NATIONAL
APRA|AMCOS Licensing Services
Locked Bag 5000 Phone: 1300 852 388
Strawberry Hills NSW 2012 Email: licence@apra.com.au

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OPERATING HOURS
ACCESS AND SHOW TIMES
Following are the dates and times the event proceedings will occur:

Sydney
Day Action Access Time
Thursday 20 June Delivery of Goods can be received 1000 - 1700
Thursday 20 June Bump In Commences 1300 - 2030
Friday 21 June Delivery of Goods can be received 0700 - 1100
Friday 21 June Bump In: No vehicle Access to trade floor 0700 - 1230
Friday 21 June Show Open (All Areas) 1300 - 1900
Saturday 22 June Bump In: All Exhibitors 0700 - 0930
Saturday 22 June Exhibitors Must be onsite 0930
Saturday 22 June Show Open (All Areas) 1000 - 1800
Sunday 23 June Bump in: All Exhibitors 0830 - 0930
Sunday 23 June Exhibitors Must be onsite 0930
Sunday 23 June Show Open (All Areas) 1000 - 1800
Sunday 23 June Bump Out: All Exhibitors 1815 - 2400
Sunday 23 June Exhibition Builders (EXPONET) 1900 - 2400
Monday 24 June Freight Pick Up only 0800 - 1200

Perth
Day Action Access Time
Friday 28 June Delivery of Goods can be received 0800 - 1700
Friday 28 June Bump In: All vehicles are to be off the trade floor by 1930 1200 - 2030
Friday 28 June Preview Night Commences - No Public Access to Trade Floor 1700 - 2100
Saturday 29 June Bump In: All Exhibitors 0700 - 0930
Saturday 29 June Exhibitors Must be onsite 0930
Saturday 29 June Show Open (All Areas) 1000 - 1800
Sunday 30 June Bump in: All Exhibitors 0830 - 0930
Sunday 30 June Exhibitors Must be onsite 0930
Sunday 30 June Show Open (All Areas) 1000 - 1800
Sunday 30 June Bump Out: All Exhibitors 1815 - 2400
Sunday 30 June Exhibition Builders (PEH) 1900 - 2400
Monday 1 July Freight Pick Up only 0800 - 1200

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VENUE SERVICES
COMMUNICATIONS
Please complete the necessary forms found on the Portal for the required location. The venue will provide any
communication requirements such as:
• Phone lines
• Wi-Fi
• ISDN

All prices for these services are listed on the appropriate form located in your PORTAL Dashboard.

The venue may have free public Wi-Fi available, however it is recommended that if you require a secure or high
speed connection that you apply for a service connection.

NOTE: Due to high celluar traffic during events, Wi-Fi enabled EFTPOS systems may be unreliable. It is
recommended you plan for backup payment options, or provide back-up wifi services for your personal use.

RIGGING, STAGING & BANNERS

Supanova does not provide rigging services, however some venues may be able to arrange for rigging for you.
Please check your city’s Service Packs in the PORTAL Dashboard for booking forms. No unauthorized personnel
are permitted to conduct rigging, work from heights or the building of structures above 2.4 metres without the
approval of the Expo Organiser or Venue Coordinator and must be presented with all relevant licenses, work
method statements and insurance certificates before beginning any work.

A structural engineer must approve all rigging and structures completed by third parties before the show opens.
A copy of this approval is to be supplied to the Supanova Event Manager.

CLEANING
Exhibitors are to maintain the stand in a clean condition at all times. Place all rubbish in the aisles at the end of
each day after the exhibition has closed for removal by venue staff. For security reasons rubbish left on the stand
will not be removed. Please ensure no item is affixed to the venue doors, glass, floors etc. Any infractions will
create a removal, cleaning and/or resurfacing cost charged to the exhibitor. Boxes must be broken down or they
will not be collected by the cleaners.

Any waste building materials left onsite after 2400 (midnight) on Sunday of the expo, that is not appropriately
packaged for collection, will be deemed as rubbish, removed and thrown away. Any costs incurred as a result will
be forwarded to the Exhibitor concerned.

Exhibitors requiring individual stand cleaning should complete the applicable section of the Exhibitor Services
Form.

OTHER SERVICES
Other services such as catering accounts can be booked directly with the appropriate venue management office.
Please refer to the Venue Services Document pack in your PORTAL Dashboard.

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Section 3
Booth
& Stand
Details
• Booth Options
• Stand Options
• Furniture
• Power & Lighting
• Audio Visual / Advertising
• Exhibitor Terms &
Conditions
• Exhibitor Lunch Orders
• Supanova Code of Conduct
• Weapons Policy & Special
Activities

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STAND OPTIONS
STAND TYPES
Supanova offers three primary options for exhibiting at an event. A Shell Scheme Booth, The Alley or Space
Only for a custom stand of your design.

Exhibitor booths are be booked in block sizes of 3 x 3m only. Sizes range from 3 x 3m, 3 x 6m, 3 x 9m, 6 x 6m,
6 x 9m, 12 x 6m up to 18 x 18m depending on your budget. The Alley Table spaces are booked in block sizes of
2 x 2m only.

Inclusions for booked spaces increase as per the quantity of each “block space” that is booked.
SHELL SCHEME BOOTH Furniture, Power &
Lighting - Additioanl
The Shell Scheme Package includes the following: cost (see pg 20 for
• 3 x 3m2 (guaranteed corner if single booth) pricing)
• Velcro compatible 2.4m high walls
• Company name fascia
• Carpet
• 4 x Exhibitor Wristband Passes

THE ALLEY - TABLE SPACE Power & Lighting -

Additioanl cost (see
• 2x2m2 space with a 2.4m high Velcro compatible pg 20 for pricing)
wall
• Carpet Fascia Signage -
Additional cost,
• 1 x 6ft trestle $27.50
• 2 x chairs
• 3 x Exhibitor Wristband Passes

SPACE ONLY/ CUSTOM DISPLAY

Exhibitors arranging their own custom built stand must forward a copy of their stand designs featuring all
aspects of the display to Supanova for approval by the Event Manager of Supanova Comic Con & Gaming.
Exhibitors are permitted to employ the contractor of their choice, provided that the contractor has been
approved by Supanova. We reserve the right to exclude any design and construction that does not adhere to
regulations applicable to this Event and to provide our Official Contractors priority access. Build submissions
can be sent directly to the Supanova Event Manager via email at: exhibitor.enquiries@supanova.com.au
All third party contractors must provide prior to arrival onsite:
• Certificate of Currency for Public Liability Insurance
• Workers Compensation Insurance
• Work Health & Safety Policies
These can be sent directly to the Supanova Event Manager via email: giampaolo@supanova.com.au

Exhibitors must, at all times, remain within their designated booked space – this includes patrons
using any interactive display, or any audience the stand generates. At no times must the stand, or any
of its components including furniture, fixtures or stock, restrict or block access to aisles or exits.

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RESTRICTIONS AND USE

Exhibitors are responsible for any damage caused to any hired equipment, booth structure or furniture, by you
(the exhibitor), your agents, staff or contractors. Upon arrival, check the condition of your stand site before
occupancy and before leaving the building after its clearance. It is essential that recognised products are used
for affixing items to walls of the booth (eg: Velcro). All fixtures must be removed from hired equipment before
the completion of bump out, including tape, Velcro, pins, tacks etc. Any damage caused by an Exhibitor or their
Staff to the facility, fittings, walls, or furniture, will be invoiced accordingly. Nothing may be fixed to the fabric of
the building or bolted to the floor. Screws and nails are strictly not permitted to be used to affix items to walls.

FURNITURE
*Trestle tables and chairs are not incuded in exhibitor bookings. Any furniture requirements can be booked
online via the portal. Once you have made your booking, you can go back to add or change any additional items
at a later date.Your booking will be automatically updated. See furniture pricing below;

FURNITURE
**Cost Per
City Description Item
6” Trestle Table L1800mm x D750mm x H730mm 18
8” Trestle Table L2400mm x D750mm x H730mm 22
Sydney & Perth
Plastic Chair 5
Hi-Vis Safety Vest 10

*Note that Alley bookings include 1 x 6”Trestle Table and 2 x Plastic Chairs with each 2x2m booking

ELECTRICAL POWER SUPPLY & LIGHTING

Below you will find the pricing guide for all available power supply and lighting options for each venue. You can
log into the Portal and update or change you booking to suit your requirements and budget. Please ensure you
order the correct power for your equipment, and use surge protectors where possible.

POWER LIGHTING
**Per **Per **Per **Per
Description Connection Connection Description Connection Connection
SYD PER SYD PER
Single 240volt Power Point to 1000w (maximum 4 amp) 110 NA 120 Watt Spotlight on Track (Behind Fascia Only) 110 50
Single 240volt Power Point to 2400w (maximum 10 amp) 121 90 120 Watt Spotlight on Arm 132 55
Single 240volt Power Point to 3600w (maximum 15 amp) 165 100 300 Watt Floodlight on Track (Behind Fascia Only) 154 NA
415volt 32amp 3phase power outlet (5pin plug) 495 280 300 Watt Floodlight on Arm 154 65
415volt 32amp 3phase point outlet with switch board 660 385 Low Voltage 50W 12V Downlight on Arm 132 NA
Fluorescent Light- 4ft Double 121 NA

**All pricing includes GST

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AUDIO VISUAL
To order additional Audio or Visual equipment for your booth, please refer to the key contacts details found in
this manual.

All visual or audio presentations, including game play or demos must abide by Classification Restrictions. Please
refer to page 19 for more information

All visual or audio presentations including game play or demos must not exceed a ‘reasonable volume’ or cause
hallways to be obstructed. If any presentation/demonstration causes an obstruction within the hall way and/or
nuisance to any other Exhibitor or general public, Supanova reserves the right to restrict the frequency and/or
cancel the presentation/demonstration.

ADVERTISING
Supanova logo is a Registered Trademark - Supanova are pleased to provide you with an electronic version
of the Supanova Comic Con & Gaming logo and website banner in jpeg/png/eps format for inclusion in your
magazine and e-News advertisements and as a link from your website.The logo can be obtained in various forms
by contacting branding@supanova.com.au. Note: All uses of the Supanova Logo must be approved before
publication.

Digital and Print Advertising opportunities - Advertising is available on the Supanova website as well
as inclusion in the monthly e-newsletter, Facebook supported promotions, Event Programme, and supporting
long or short term promotions throughout the year. If you’re interested in any of the advertising opportunities
available across print, online and media platforms;

• Download the Sponsorship Kit from the Exhibitor Portal

• Contact sponsorship@supanova.com.au for more information.

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EXHIBITOR TERMS & CONDITIONS
BREACH NOTICES
Exhibitors, their staff, contractors or agents are subject to
the Exhibitor Terms and Conditions, as well as the guidelines
and compliance requirements as laid out in this document.
Those found in breach of these policies will be subject to a
one-warning notice, before a breach is escalated to either
removal or confiscation of products, or eviction from the
event. No compensation will be granted for any loss of
revenue due to a breach.
All exhibitors, their staff and contractors are held
accountable to the general Conditions of Entry applicable
to all staff, guests, patrons, contractors, exhibitors and
volunteers.Violation of these Terms and Conditions of Entry
are also subject to breach notices, or immediate eviction, as
applicable.To read the full Terms and Conditions of Entry, go
to http://www.supanova.com.au/terms-conditions/
ELECTRICAL SERVICES & LIGHTING
ExpoNet has been appointed the exclusive Electrical
Contractor for Supanova Brisbane and Adelaide Event &
Exhibition Centre for Supanova Adelaide. Please ensure you
order the correct power for your equipment, and use surge
protectors where possible.
24 HOUR POWER
Exhibitors requiring 24-hour power must notify Supanova
prior to bump-in. For those who do not require 24 hour
power, please ensure that your stands power board is
easily accessible so it is easy to turn your power on and off
at the beginning and end of the day.
TESTING & TAGGING:
All portable equipment, appliances, and leads used on
the Supanova event site MUST be tested and tagged in
accordance with each states’ Occupational/Work Health
and Safety Regulations, AS/NZS 3760:2010: Electrical Safety
Standard and AS/NZS3000 Wiring Rules and Code of
Practice for Temporary Installations under the current Act.
All power extension leads and power boards must also hold
current tagging.
Arrangements must be made with your nominated
electrician for the purpose of testing and tagging all
electrical items and leads. NO international plugs or
Exhibitor Event Manual 2019
Sydney / Perth
adapters are able to be used within the Supanova Expo
Venues. The use of double adaptors is PROHIBITED at
the Show at all times, including bump in/out and show days.
Any electrical equipment found to be untagged MUST be
tested and tagged or removed from the Supanova event site
immediately.
Supanova cannot guarantee that certified electricians will be
on site to conduct any Test and Tag services, so please make
arrangements for this prior to the expo.
TEMPORARY STRUCTURES, ENCLOSED SPACE OR
ROOFS WITHIN A STAND
A stand that has an enclosed space or ceiling fitting is
required to provide the following additional fire protection
items:
• Smoke detector
• Portable CO2 extinguisher, and dedicated person to be
present at all times to assist with fire safety.
• Australian Standard Exit lighting
• All materials used in stand construction and decoration
must be fire retardant to conform to local statutory
building regulations.
A stand design will also be required for approval by Supanova.
AUDIO/VISUAL CLASSIFICATION
Any visual displays (film, video, games or other multimedia)
that are rated MA15+ or above, or the equivalent as
determined by the National Classification Scheme, are
required to be within a closed or monitored space and not
to be seen by those who do not have the express desire
to do so. Children under the age of the Classification
specification must be accompanied by a guardian. It is the
responsibility of the Exhibitor to manage access to classified
media.
MUSIC ON STANDS
If you intend to play recorded background music or live
music on your stand during the course of the exhibition, you
are required by law to obtain music licenses.
• The Australasian Performing Right Association (APRA)
collects and distributes licence fees for the public
performance and communication of their members’
musical works.
• The Australasian Mechanical Copyright Owners Society
(AMCOS) collects and distributes mechanical royalties
for the reproduction of their members’ musical works.
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The contact details of these two bodies can be found in the
key contacts list.
SECURITY
Supanova Expo will have 24 hour security for the duration
of the Event. Security will commence from 7am on the first
day of building occupancy through to midnight Sunday. At
every exhibition, there is a risk of theft and whilst Security
and Supanova will take all reasonable precautions, exhibitors
can help to minimise the risk to themselves and others by
remembering the following guidelines:
• DO NOT leave small valuable items unattended. Lock
all personal property – coats, handbags, mobile phones,
laptops, valuable stock, cash, etc away during show and
remove them completely from the halls overnight.
• DO NOT leave your stand unprotected while there are
valuables within view.
• DO NOT think you have nothing worth stealing.
• DO NOT leave valuables in plain view in your car while
parked in the car park.
• DO have staff on your stand while the hall is open and
until Visitors are cleared from the hall and lock valuable
items away overnight.
• DO challenge anyone behaving suspiciously & report it
immediately to security or a Supanova staff member.
• DO always report any thefts and be sure to get an
incident report sheet.
• DO be sure to have adequate insurance to cover
your stand. Your stand and goods are not covered by
Supanova’s insurance.
• DO cover all items of value overnight, or remove them
from site.
UNLICENCED/BOOTLEG ITEMS
Supanova enforces a zero tolerance for the ownership
or sale of bootleg, unlicensed or pirated goods. This
includes licensed items that are restricted from sale within
Australia. Inspections of stock will be randomly conducted
throughout the event. If any unlicensed, illegal, contraband
or the duplication of copyright media or products that do
not fall in to the Fair Use guidelines are found, action will
be taken to confiscate or remove these materials from the
event. This may include the cessation of your trading and
expulsion from Supanova. It is your responsibility to bring
and provide all relevant documentation, that prove your
materials are not suspect, or are valid for sale, on the days
of the event to be shown if required.
Fair Use Guidelines:
https://www.alrc.gov.au/publications/9-private-and-
domestic-use/fair-use
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RESTRICTED/ ILLEGAL MATERIAL
Pornography, including literature classified as restricted
(category 1 or 2) by the Classification (Publications, Films
and Computer Games) Act 1995, is strictly forbidden for
sale or giveaway at Supanova Expos; so too are items that
have been Refused Classification (RC) or are illegal under
any or all state or territory law within Australia, including
but not limited to explicit materials or that which contains
paedophilia in any form. All other adult material must not
be visibly displayed or within reach of any minors, and carry
appropriate or comparative classification notices that are
easily visible to all passing patrons.
Please advise Supanova if you will be selling Adult Material
by selecting YES to the SPECIAL ACTIVITIES OPTION
on your PORTAL REGISTRATION.
VISITOR PROMOTIONS & COMPETITIONS
Exhibitors must not hold, or allow to be held, a sale by
auction, lottery, raffle, guessing competition, game of chance
or sideshow whose prize value equals a total of $2000 or
more without the requisite permit and the prior written
permission of the Organisers. Those conducting such an
activity must apply for a permit from the relevant State
Government body, details of these are in the key contact
list. Exhibitors must provide their own secure containers
for the deposit of entries and drawing of prizes and adhere
to Privacy Legislaation in relation to the processing and
handling of personal information.
Please advise Supanova if you will be having a stand
promotion at the show by selecting YES to the SPECIAL
ACTIVITIES OPTION on your PORTAL REGISTRATION.
FOOD AND DRINK SALE & SAMPLING
There are restrictions on the sale and sampling of food
and beverages at all Supanova events. If you wish to sell
or distribute food or beverage items, permission must be
obtained from the Show Organiser and Venue Management.
Please download the relevant venue form from the
Dashboard for food sale & sampling guidelines.
Non-authorised items will be requested to be removed from
your stand. If you continue to breach this regulation, the
items will be confiscated. At NO TIME can you distribute
food or beverage products outside of your booth space.
All food and beverage items must have an ingredient list
available to patrons. Additional conditions may apply in
regards to food safety - please follow all instructions
provided by the venue in relation to sale or samplling of
consumable products.
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LITERATURE & SPRUIKING AISLES AND EMERGENCY PATHWAYS

The distribution of leaflets and other promotional materials
is confined to the stand area and is not permitted in the
hallways or elsewhere in the exhibition grounds. The
Organisers reserve the right to prohibit the display or
distribution of advertising material that could give rise
to offence and to confiscate the supplies thereof for the
duration of the event. For further information on Literature
Distribution (via Sponsorship opportunities) please contact
exhibitor.enquiries@supanova.com.au
STICKERS & BALLOONS
The sale or giveaway of stickers and/or balloons is
permitted with strict restrictions and conditions in or
around the Supanova Expo. This includes in showbags or
bags of purchased goods. Any sticker with an adhesive
must be packaged and sealed, this also applies to decals.
Balloons must not be sold or given away containing helium
or any lighter than air gases. Exhibitors that are found to
be distributing stickers, decals and/or balloons of any size
outside of these conditions will have stock confiscated
and returned upon conclusion of the show. Any damage
to the building, fixtures or property belonging to another
and deemed to have been the result of stickers distributed
from within Supanova Expo, will have a clean or repair cost
incurred by the instigating exhibitor.
At no time can any display or interactive item encroach
in to the aisles of the expo. This includes the operation of
radio controlled toys or props, barriers, tables or chairs
surrounding your booth or space, or a set up that requires
patrons to stand or sit outside of your booth in order to
interact with your display or activity.
A clear aisle space of at least three (3) metres must be
maintained at all times, per legislative requirements for Fire
Safety and Emergency Evacuation. There must be a one
(1) metre clearance and clear access to all Fire Fighting
equipment installed (whether fixed or temporary) within
the venue and no build or obstruction to EWIS or Indicator
Panels.
It is your responsibility as an exhibitor to ensure that patrons
are not sitting in the aisles in order to view or interact
with your booth or display. Please be proactive in moving
patrons to within your designated space, and maintaining a
generally safe environment. You can contact any Supanova
Staff member for assistance in this regard.

BANKING, CASH HANDLING & RECEIPTS

There are no secure cash facilities on site. Please arrange
an appropriate cash handling policy for your business/booth,
and ensure the safety and security of your registers, safes
or other secure site of valuables. Never leave your booth
unattended and if necessary, remove the cash from site to
a more secure location on a regular basis. Remove all cash
and valuables at the end of the day.
No change will be given by the event organiser or by the in-
house catering facilities. Please ensure you have the correct
amount of change for your booth. It is advisable that you
ensure you have enough spare rolls of paper for registers
and EFTPOS machines.

Under Australian Consumer Law, registered Australian

Businesses or Companies are required to provide a receipt
for purchases if one is requested by the purchaser, and must
show all applicable GST and Business/Company information
including ABN. Please contact the Australian Taxation Office
for more information: http://www.ato.gov.au

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SUPANOVA EXHIBITOR LUNCH ORDERS

THE SERVICE
The Supanova team have offered this service for a number of years with great success and convenience to our
exhibitors throughout the event. Supanova staff will collate and process any lunch orders made by exhibitors
prior to the event commencing for the venue’s food outlets.This saves exhibitors having to leave their stands and
wait in lines to purchase meals. We will do that for you then deliver your order directly to your stand.

HOW TO PLACE YOUR ORDERS

STEP 1: Print out the order form via the exhibitor portal
STEP 2: Complete the form with your requirements, remember to enter the following details:
• Tick whether its for “Saturday” or “Sunday”
• Include Stand Name
• Include Stand No.
• Enter quantities & amounts
• Enter the order “Total” on each form
STEP 3: Take your completed forms to the Exhibitor Services Desk between 7am-9.30am on
• Friday (for Saturday & Sunday orders, no service on Friday)
• Saturday OR
• Sunday
STEP 4: Hand over your payment to the Supanova Team member, correct change is preferable
STEP 5: If change is required it will be handed to you upon delivery of your order
STEP 6: Sit back and wait for your order to arrive at your stand from 12pm each day

Note that you can place both your Saturday & Sunday orders together in the one transaction. If you have
different staff or want to place orders for each day separately you can, just be sure to drop off your order and
payment by the times indicated in Step Three.

• Orders NOT placed within the appointed times will not be processed
• Supanova Volunteers will not be taking orders from stands directly, exhibitors MUST complete order forms
prior and drop off at the Exhibitor Services Desk
• Payment MUST be made at the time of placing an order. An order will not be processed without full
payment
• All orders are cash only
• All meals are prepared and supplied by venue catering or externally contracted providers managed by the
venue only, Supanova does not prepare or cook any meals
• Lunch order services are for Saturday & Sunday ONLY, no orders and deliveries are made on Friday

Please remember to download the order forms via the Exhibitor Portal by logging into your account and clicking
on the Exhibitor Information & Downloads icon.

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SUPANOVA CODE OF CONDUCT

SUPANOVA EXPO ANTI-HARASSMENT POLICY
The following in an excerpt from the Supanova Comic Con & Gaming Code of Conduct.
Please visit www.supanova.com.au/codeofconduct for more information.

Supanova Comic Con & Gaming is dedicated to providing a safe and harassment-free experience for
everyone; we do not tolerate harassment, bullying, or assault of participants in any form.
The definitions of harassment extend to all patrons, performers, media practitioners, exhibitors, contractors,
workers & volunteers, venue staff, and celebrity guests. Harassment from or towards anyone, anywhere, is not
acceptable.

DEFINITION OF HARASSMENT
Harassment / Bullying includes, but is not limited to:
• offensive verbal or written comments or profanity
• audible or visual threats or blackmail
• deliberate intimidation, stalking, following (whether in person or online)
• harassing / inappropriate photography or recording
• sustained disruption of talks or other events, or disturbance to the detriment of others
• inappropriate physical contact, or contact that causes pain or injury
• unwelcome sexual attention
• sexual images or displays in public spaces
• making someone fearful through certain behaviours
• assault of a physical nature

CONSEQUENCES OF BEHAVIOUR
Staff may take any action they deem appropriate within the scope of the Law – Participants asked by staff
to stop any harassing behaviour are expected to comply immediately. One warning only will be given. Supanova
will expel offenders who repeatedly violate these policies; organisers may also notify local law enforcement
authorities.

REPORTING HARASSMENT
If you are being harassed or bullied please contact a member of staff immediately, or go to the Information
Desk for help. If you wish to make a report, staff will record all relevant details, including witness statements,
in an Incident Report Form, and further assist participants to contact venue security or local law enforcement,
provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the event.

If you witness harassment or bullying, contact Staff or Security, and do not engage directly.Take note of the
culprit’s appearance and any other information, such as what time and location the incident occurred, what was
said or done, and whether the person or persons moved to a different location after the incident. You may be
called upon to provide a witness statement in the case of an Incident Report being completed.

Supanova discourages individuals from taking any personal physical action against someone they
have witnessed engaging in harassing or bullying behaviour, or whom they suspect to be a culprit
of such behaviour.

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WEAPONS POLICY
Restrictions and legislative requirements surrounding the following:

• Display and sale of weapons, replica weapons, dangerous props or other items of this nature
• Interactive elements that are considered combat, or contain or use weapons or replicas weapons

Please indicate in your PORTAL Registration whether your retail outlet or booth display fall under either of
these categories listed above. Additional information will be supplied to you, or you will be contacted by our
Work Health & Safety Consultant to further discuss compliance in these areas.

The Supanova Comic Con & Gaming Weapons Policy (Exhibitors) can be found on your PORTAL Dashboard.
Any items that are approved for sale but breach Supanova’s Public Weapon’s Policy, must be wrapped securely
and accompanied by appropriate instructions for compliance - both verbal and in print. These instructions are
available on the PORTAL Dashboard and must be displayed in your booth during trading hours.

Exhibitors cannot remove from their booth or table, or wear outside their booth or table space, any item
(weapon, armour, prop or costume) that contravenes the Public Weapons Policy, during public opening hours.
Any requirement to do so must have a staff or security escort, so please make arrangements for this in advance.

Any product or display items that contain fuel of any kind, produce flame or heat, are a projectile (even when
unloaded) or contain compressed air are PROHIBITED from sale or display at Supanova Comic Con & Gaming.

For more information contact Giampaolo Maddaluno via giampaolo@supanova.com.au

SPECIAL ACTIVITIES
Management must be notified if you are conducting any of the following:

• Exhibitors conducting displays that involve physical interaction, whether as a display activity or involve
members of the public
• Any display, performance or other that will involve naked flame, high intensity laser light, hazer or chemical
smoke, compressed gas or hazardous material, or the requirement to isolate fire detectors.

Please refer to the Supanova WH&S Guidelines in Section 4 of this manual for specific safety requirements
surrounding these activities.

It is important for exhibitors to accurately represent all undertakings during the expo, prior to
occupancy on site. This will enable Supanova Management to monitor safety and compliance,
field questions or complaints, or otherwise assist you in ensuring a smooth and hassle free expo
experience.

Breach notices may be issued if these guidelines are not followed.

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Section 4
Work
Health &
Safety
• Work Health &
Safety Information
• Public Liability Insurance

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WORK HEALTH & SAFETY INFORMATION

The policy of Supanova Pop Culture Industries is that • Hanging posters or signage
each of its employees, exhibitors, contractors, service • Accessing high shelving
providers and visitors shall be provided with a safe and • During construction work
healthy place to work and visit. To achieve this, Supanova
Pop Culture Industries will make every reasonable If there is a risk of a fall from any level, it must be
effort in areas of accident prevention, hazard control managed and specific legal duties apply:
and removal, injury protection and health preservation • Perform the task on the ground if possible or;
to every practical extent. In conjunction with this • Where possible a suitable work platform or platform
policy, a series of safe working rules and procedures on style ladder must be used, that is ‘Industrial’ rated
specific individual safety and health matters has been and not ‘Domestic’ (work place requirement).
established. • Work platforms include mobile scaffold (correctly
erected by licenced person), Elevating work
These guidelines are of primary importance when you platforms (EWP) (operation requires competency
are not working on a task that requires compliance and log book pre-start completion daily), Forklift and
with their own safety procedures. Health and safety man cage (licence and all operational requirements
at work is both an individual and shared responsibility including daily pre-start check, wearing of seatbelt,
of all employees, workers, exhibitors and contractors. cage rated and attached with locking pins) is
Accident prevention is strongly emphasized. The required.
reporting of hazardous conditions is a legislative • Install a fall arrest system (harness) when using
requirement under the Work Health and Safety Act EWP / Man cage to limit the risk of injuries. Ensure
2011 and all employees, workers, exhibitors and rescue procedures are known.
service providers must ensure they are not exposed NB: step ladders should be used unless 3 points
to dangers which could result in injury to themselves of contact can be maintained at all times whilst
or others. carrying out task. Otherwise employ the use
of work platform. Portable Ladders must comply
FIRST AID with AS/NZS: 1892: be in good condition, undamaged,
Industrial rated (see sticker on side) and visually
Please notify Supanova security, staff or a volunteer in
checked before each use.
the event of any medical situation, where a certified
First Aid attendant will be contacted. All incidents A chair, table or box is NOT designed to be a safe
must be reported immediately to Supanova via the work platform and the use of these for this purpose
Information Desk, located at the entrance to the main is PROHIBITED. Work at 2.4metres or above must be
exhibition hall. by use of cage on a forklift, Elevated Work Platform
Details of the nearest emergency medical centres for (EWP) or mobile scaffold with fall protection.
the relevant event are in the key contact list.
NAKED FLAMES
WORKING AT HEIGHT Proposals for the use of naked flame on stands or
Falls from height are a major cause of work related in performances must be submitted to the Event
fatalities and injuries in Australia and consequently
Organiser two (2) weeks prior to the commencement
have specific regulations relating to the management
of the event. Stands or performances using naked
of the risk.
flames shall abide by the following instructions:
Working at height risks may be relevant when:
• The appropriate fire extinguisher and/or a fire
• Working with ladders
blanket shall be kept on the stand or stage in
• Erecting signs or placing stock

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an area accessible to the general public. The fire SMOKE DETECTOR ISOLATION
extinguisher shall be properly signed and must be Smoke Detector Isolation is prohibited without a
within current test date written request to the Event Organiser two (2) weeks
• Under no circumstances will the stand or props prior to the commencement of the event. During all
be left unattended while the flame is alight. smoke detector isolations, a Fire Warden approved by
• No flammable material shall be within one metre the State Fire Brigade must attend within the isolated
of the flame. area. Costs of the Fire Warden will be borne by the
• Flames will be situated so that members of the Exhibitor.
public cannot come into contact with the flame
or any surface likely to burn the person or ignite FIRE HOSES & ALARM POINTS
their clothing. Fire Hose Reels are installed at various locations
• A Risk Assessment is required when a naked flame below prominent signs around the venue and within
is part of a retail stand or performance, and must the exhibition halls. Alarm points are located near all
be submitted for approval by the Event Organiser doors and exits. Please ensure that any staff on your
and Venue Management at least two (2) weeks stand, know how to use their nearest fire hose, and
prior to the event. are also aware of the position of the nearest fire alarm
point. Unauthorized use of a Fire Hose Reel will result
in a penalty payable by the exhibitor.
SMOKE MACHINES & LASER EQUIPMENT
EMERGENCY EVACUATION
Smoke, Hazer and/or Fog Machines of any variety
may be demonstrated at the discretion of the Event The event venues are equipped with an emergency
Organiser ONLY. Exhibitors are advised that emissions evacuation system consisting of alarm tones broadcast
must be, as far as practical, contained within your through a public address system and simultaneous
stand and not aimed into aisles, public areas or into unlocking of all emergency exits. Venues have two
neighbouring stands, this includes machines that create alarms, which can be heard throughout the building if a
only water vapour. Please indicate if you will be utilising fire alarm is triggered or there is a pending emergency.
any of these items by indicating in the appropriate
section of your PORTAL registration. The first alarm is called the ALERT ALARM and makes
a BEEP-BEEP-BEEP sound. On hearing this alarm
Use of lasers of any type must be approved by the all trained wardens will attend the Wardens phones and
Event Organiser prior to the event, and must adhere to await instruction. All other exhibitors, staff members
regulations according to Australian Standard AS/NZS and occupants are to continue with normal duties
IEC 60825.1:2011 Safety of Laser Products while the situation is investigated.
Part 1: Equipment classification and requirements, AS/ The second alarm is the EVACUATION ALARM and
NZS IEC 60825.14:2011 Safety of Laser Products Part is a WHOOP-WHOOP-WHOOP sound. This is the
14: A User’s guide. signal for Wardens to begin evacuation procedure. Lifts
are not to be used.
Class 3 and higher lasers (ie: non-entertainment lasers)
must not be visible to or exposed to the general In event of an emergency;
public, and encased in appropriate safety housing. Any • Remain calm.
emissions resulting in the use of lasers (e.g: cutting • Take control of the situation, if safe to do so.
or 3D printing) must have appropriate ventilation • Rescue persons in danger if safe to do so.
according to the aforementioned Safety Standards. See • Ensure Emergency Services are notified via Alarm
your user equipment manual for more information. points
NOTE: Any laser above Class 2 MUST NOT be sold • Ensure all patrons and employees are removed
to consumers. from the hazard area.
• Await instructions to evacuate and control entry
to the affected areas.

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 Supanova June Doubleheader 2019
Sydney / Perth

• Contain any fire by closing doors; Extinguish fire Act - DDA and Building Code of Australia – Section D3.3).
if safe to do so Where stairs are provided, an adjacent ramp should also be
• In the event of flood, DO NOT close any doors provided.
and move immediately to higher ground. • 0mm-5mm: Where there is a change in floor level of up to
5mm, threshold ramps are not required.
In the event of an evacuation alarm, all persons are to • 6mm-10mm: A change in level of between 6mm & 10mm
immediately evacuate away from the danger area by requires bevelled edges at maximum Gradient of 1:2.
the nearest and safest route to a safe area. If further • 10-60mm: A maximum gradient of 1 in 8 over maximum
evacuation is required, remain under the control of a 450mm length, and a minimum width of 1000mm (Ref
Warden. Ensure everyone is accounted for & report AS1428.1 Fig 10)
missing persons to the Warden at the Assembly Area. • 60mm-190mm: A change in floor level of between 60mm-
Be alert in your area for suspicious articles or behaviour 190mm requires a ramp maximum gradient of 1:8 over a
and report immediately to security. maximum length of 450mm and a minimum width of 1000mm
(Ref AS1428.1 Fig 10)
Supanova Comic Con & Gaming accepts no • 115mm-190mm: A change in level of between 115mm &
responsibility for loss claims, financial or otherwise 190mm is deemed to be a full step (BCA D2.13). The edge
following an event affected by an emergency evacuation. may be vertical but must be installed with appropriate
NOTE: You have the right to remain AT YOUR BOOTH nosing and visual contrasts. Additional ramped access must
within the exhibition hall. Wardens will request only be provided with a gradient no greater than 1:8, length no
twice that you vacate the area. If you do not wish greater than 1520mm, minimum width 1200mm.
to evacuate, please give the warden your name and • 190mm and above: If the height exceeds 190mm ramps are
booth number, so that information can be relayed to be 1:14 gradient with a 1200mm landing every six metres
to the Emergency Services personnel as required. of ramp or if the ramp is less than 12 metres, a landing must
Do not move from your booth location. Fines for be provided in the middle. Ref AS1428.2 Appendix C. The
obstruction, or breaches of security, may be edge can be treated as a step with vertical edge but must be
applied if you do not follow the instructions of installed with approved nosing and visual contrasts.
the Wardens, Security or Emergency services. • Edging: Where possible all corners on aisle and walkways
must be rounded with no sharp corners and tapered down
from stand floor level to existing floor level to ensure that
FLOORING, RISERS, STAGE & STAIRWAY no trip hazard exists. A corner nosing should be placed on all
MEASUREMENT corner edges
Any change in the level of flooring is a hazard and
requires ramping or designed/cut ramped edges. It is the Handrails, stairways and landings must be constructed
responsibility of the exhibitor to remove or minimise and installed in accordance with AS 1428.2/BCA.
the risk of a trip hazard in or surrounding your stand. Ramps and landings with drop offs must all have edge
This includes flooring installed in your booth or open protection, lips, walls, railings or other protecting
space. All raised flooring must be clearly distinguishable surfaces that prevent persons from slipping off the
from the surrounding floor area. All ramping must be edge, as per the information below. The Building Code
incorporated within the stand floor space and must of Australia requires that all rises and goings, in the
not encroach into any aisle way. Any raised displays same flight of stairs, shall be of uniform dimensions
intended to be accessed by members of the public with a tolerance of plus or minus 5 millimetres (mm).
must be highlighted by high visibility yellow/black or Each rise (y) shall be not less than 115mm and not
hazard tape, and be in accordance with the following: greater than 190mm and each going (tread width =
x) shall be not less than 250mm and not greater than
• All raised displays should allow at least one ramped access 355mm.
on each side of the exhibit. A ramp should be considered as
the first method of universal access to a display or exhibit, The Building Code requires that every stairway shall be
followed by stairs. (Commonwealth Disability Discrimination provided with at least one handrail, which shall have a

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 Supanova June Doubleheader 2019
smooth continuous top surface throughout the length
of each stairway fl ight if the potential fall is greater
than 1 metre. The height of the handrail must not be
less than 865mm above the nosings of the stair treads
or the floor of a ramp.The height must not be less than
1 metre above the floor of any access path, balcony,
landing or the like. Where the width of any stairway
exceeds 2000mm, a handrail shall be provided on
either side.
Any Stage, Rise or platform that has a drop off of 800mm
(0.8m) or above is required to have railings installed to
reduced the likelihood of falls. It is recommended that
barriers be installed on lesser heights where the risk
of the action on this stage or platform is higher than
normal for that build.
VEHICLES & PLANT
If you have a display vehicle or trailer to bring in, or
are operating a Forklift or EWP, you must provide a
spotter, whose job it is to separate pedestrians from
the vehicles path and ensure safe passage for the
vehicle.
• A strict walking place only speed limit (5km/h) to
all vehicles on site will be enforced.
• Vehicles are to have hazard lights flashing when
moving within a shared use area. Use the horn to
signal your presence.
• Riding unrestrained on the back of utilities, running
boards, up on forklifts and moving of forklifts while
persons are on the tynes (whether in cage or not)
is not permitted.
• Forklifts must only be operated by licenced persons.
• Unless otherwise specified, all display vehicles must
have a full tank of fuel when in the space to reduce
the vapour space in the tank, and must use a drip
tray, even for water. Any damage cause by the
placement or movement of a display vehicle is the
responsibility of the exhibitor.
DRUG AND ALCOHOL POLICY
Supanova is a drug and alcohol free event. Persons that
supply or consume alcohol outside of approved areas,
or are in possession of illegal drugs, will be removed
from the event and the authorities contacted if required.
Persons that are or are reasonably suspected to be,
under the influence of alcohol or illicit drugs, or are in
Exhibitor Event Manual 2019
Sydney / Perth
possession of such items within the drug and alcohol
free zones of the event, are not permitted within any
workspaces under the control of the Organisers.
Failure to comply will result in immediate removal of
the person by authorities, security or Management
personnel.
PUBLIC LIABILITY INSURANCE
ALL exhibitors, co-exhibitors, The Alley traders and
associated contractors are required to provide proof
of Public Liability Insurance, with a minimum cover of
$10million for a booth, or $5million for approved Alley
tables. This refers to damage or injury caused to third
parties/visitors on or in the vicinity of your exhibition
stand or hired space, and covers product on your stand
if they are faulty or cause harm. This is delivered in the
form of a “Certificate of Currency”, the details of which
must be supplied to Supanova as per the terms and
conditions on the Exhibitor PORTAL. In most cases,
Market Stall Holder’s Insurance is sufficient cover.
If you do not have insurance, please contact your
preferred Insurance Broker for details. Supanova Pop
Culture Industries is not permitted to recommend any
insurance policy for exhibitors.
NOTE: Public Liability Insurance does not cover theft of
your products, or damage to your products or displays
caused by third parties. Consult your broker for advice
on other forms of business insurance that would cover
those circumstances.
Contractor Public Liability Insurance, Workers
Compensation and Work Method Statement
All contractors working at Supanova must submit
copies of the following prior to commencing onsite:
• Public Liability Insurance
• Workers compensation certificate
• Work Method Statement (WMS), Material Safety
Data Sheet (MSDS) where applicable.
Please retain this documentation from your
contractor(s) and submit them to Supanova via the
PORTAL Dashboard or email to Supanova via the
details listed in the key contacts.
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