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BBA IV SEM

404 ORGANISATIONAL BEHAVIOUR

405 MANAGEMENT ACCOUNTING

406 BUSINESS LAW AND ETHICS

407 OPERATIONS MANAGEMENT

408 MANAGEMENT INFORMATION SYSTEMS

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BBA IV SEM

404ORGANISATIONAL BEHAVIOUR

Course Objective:Enables the students to understand the behaviour of individuals and groups
and provide insights into implications of organisational behaviour

Unit 1

Organisational Behaviour – Fundamental Concepts, Organizational processes, Organizational

structure, Organizational Change and Innovation processes-Features of Organisational
behaviour-Models of organisational behaviour-Perception- Nature, Importance, meaning,
learning & perception. –Factors influencing the perception process-perception models-
Personality:Personality - Sources of personality differences, Determinants of
personality,Personality measurement

Unit-2
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Group behaviour and foundations- Nature of Groups, Group formation-group development
stages-types of groups-Group Dynamics-Managers role in groups-Group decision making-

Unit -3

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Nature and meaning of decision making, phases of decision making process

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Motivation - Concept of Motivation, -Types of motivation-Theories of Motivation-Leadership -
What is leadership, Trait approaches, Behavioural approaches, Situational approaches, Other

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perspectives, concepts and issues of leadership, , Emerging approaches to leadership.

Unit-4

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Conflicts – Organizational conflicts, types of conflict, Strategies of interpersonal conflicts-

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conflict process-negotiation –resolution techniques-Communication: Meaning and Importance
of Communication, Functions, process, types, Interpersonal Communication, Organizational

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Communication, Tips for Effective Communication

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Unit-5

Organizational Stress: Definition and Meaning , Sources of Stress, Types of Stress, Impact of
Stress on Organizations, Stress Management Techniques-Organisation change:-Goals of
organisational change-approaches to organisational change-strategies to Overcome Resistance,
Process of Change,

Suggested Readings

1. Organizational Behaviour by L.M. Prasad

2. Organisation behaviour –M N Mishra,
3. Organisation behaviour-Uma sekaran
4. Organisational Behaviour – Fred Luthans – Mc Graw Hill (International Edition).

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BBA IV SEM
405 MANAGEMENT ACCOUNTING

Course Objective:The objective is to cover the fundamental knowledge and techniques that
underpin management accounting, by Recognize the basics of attaching products to services,
process costing and activity based costing and to know how to budget efficiently and measure
performance by analyzing standard costs

Unit-I:

Management accounting: Meaning, nature, scope and functions of management accounting,

role of management accounting indecision making, management accounting vs. financial
accounting and cost accounting,Tools and techniques of management accounting.

Unit-II:

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Financial statement: meaning, limitations of financial statements, objectives and methods of
financial statements analysis, ratio analysis, classification of ratios – profitability ratios, turnover

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ratios and financial ratios, advantages of ratioanalysis, limitations of accounting ratios.

Unit-III: Fund flow statement, cash flow statement -

Unit-IV:

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Absorption and marginal costing: marginal and different costing as a tool for decision making-

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make or buy, change of product mix, pricing, break even analysis exploring new markets,
shutdown decisions.

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Unit-V:

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Budgetary control: meaning of budget and budgetary control: objectives, merits and limitations,
types of budget: cash budget and flexible budget,Concept of management audit, responsibility

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accounting.Management reports, types of reports and quality of goods report.

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Suggested Readings:

1.
2.
3.
Management Accounting 3rd Ed. - Khan & Jain
Introduction to Management Accounting - Horngreen and Sundlem
Principles of Management Accounting - Manmohan & Goyal
4. Management Accounting - Dr. E.B. Khedkar, Dr. D.B. Bharati and Dr. A. B. Kharpas.
5. Cost and Management Accounting - S.M.Inamdar
6. Management Accounting - Dr. Mahesh Kulkarni

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BA IV SEM

406 BUSINESS LAWS and ETHICS

Course Objective:: The objective of this course is to provide the students the basic knowledge of
the provisions of various Acts related to business and managementand understanding of ethics

UNIT I
Introduction and Meaning – Law of contract –Elements of contract: Offer and Acceptance-
Capacity of parties-Consideration-Free Consent-Legality of Object -Discharge of Contract-
Quasi contract – Special Contracts-indemnity and guarantee – Bailment & Pledge-Sale of Goods
Act: Goods & Their classification, Price, Conditions & Warranties, Passing of properties

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&goods,Performance of a contract of sales, Buyers right

UNIT II:

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Law of Partnership: Partnership distinguished from similar organization, Types of partner,
Duties of partner, Liability of partner, Dissolution of partnership-Negotiable Instruments Act:

alterations.

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Definition, Features, Assumptions, Promissory Notes, Bill of Exchange, Cheque, Material

UNIT III:

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Corporate Social Responsibility- Social Responsibility of business with respect to different

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stakeholders, Arguments for and against Social responsibility of business, Social Audit.

UNIT-IV

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Ethics – Meaning, and Nature of Ethics. Meaning, Moral & Ethics, Types of Ethics, Importance

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of Ethics, Nature of Ethics. Business Ethics : Meaning and Nature Importance of ethics in

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business. Types of Business Ethics Relation between corporate responsibility & Business Ethics,

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Role of Business ethics in building a good society

UNIT-V

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APPLICATION OF ETHICS IN FUNCTIONAL AREAS OF BUSINESS: Ethics in the
Areas of Production, Marketing, Finance and Human Resources-Organisational Ethics:
Individual Ethics Professional ethics. Corporate Ethics – Ethical behavior – Ten Command of
ethical Behavior Control & audit of ethical behaviour

Suggested Readings:

1. Gulsan&Kapoor : Business Law including Company Law.

2. Singh, Avtar : Principles of Mercantile Law
3. Pandiya , R.S. : Principles of Mercantile Law
4. Shukla M.C. : A Manual of Mercantile Law
5. Bare Acts. : Indian Contract Act, 1872. Sale of Goods Act, 1930 Partnership Act, 1932.
The Negotiable Instruments Act, 1881

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BBA IV SEM
407 OPERATIONS MANAGEMENT

Course Objective:The course aims to familiarize the students with the basic concepts of
Operations and Production Management.

UNIT I:

Introduction: Meaning, Nature and Scope of Production and Operation Management.

Objectives of Operations Management-Duties and Responsibilities of Operations Management-
Production Function-Systems approach to Operations Management, Manufacturing system:
Mass, Batch, Job-Shop and Project.

UNIT II:

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Plant Location&Layout: Nature, Factors considered in location, Methods and Type of areas.

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Plant Layout: Objective of good layout, Factors influencing layout and Types of layout. Material
Handling Equipment: Importance, Objective, Principles, Factors affecting selection equipment

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and types of handling equipment.

UNIT III:

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Work Study: Method study and work measurement- Importance, Objectives, Application areas,
Steps in method study and Techniques of work measurement, Work Sampling Technique.

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Production Planning and Control: Role and Scope of PPC in Operations Management, Factors

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influencing production planning and benefits of production control.

UNIT IV:

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Inventory Management: Objectives and Factors influencing inventory management-Techniques

UNIT - V

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of inventory management-Quality Control and Materials Management.

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Service Operations Management: Introduction – Types of Service – Service Encounter -
Service Facility Location – Service Facility Design and Layout - Service Operations Planning
and Control - Resource Utilization – Service Processes and Service Delivery.

Suggested Readings:
1. Operations Now, by Byron J Finch, Tata Mc Grawhill
2. Operations Management, by Gaither &Fraizer, Thomson South Western.
3. Production & Operations Management, by UpendraKachru, Excel Books.
4. Fitzsimmons, J.A. and Fitzsimmons, M., Service Management, 5th Edition, Tata
McGrawHill Education, 2006.
5. Gore, A. and Panizzolo, R., Operations Management, Cengage Learning India, 2012.
6. Heizer, J., Render, B. and Rajashekhar, J., Operations Management, 9th Edition,
Pearson, 2009.

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BBA IV SEM
408 MANAGEMENT INFORMATION SYSTEMS

Course Objective: The objective of this course is to help the student acquire the basic
knowledge of information system so as to enable them to make more efficient use of information
for decision making.

UNIT-I
Introduction to Information System- Concept of System – Characteristics of System – Systems
classification– Categories of Information Systems – Strategic information system and
competitive advantage-The Role of Information Systems in Business Today -Contemporary
Approaches to Information Systems : Technical Approach , Behavioral Approach ,Socio-

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technical Systems –Dimensions of Information systems-Understanding Ethical and Social Issues
Related to Information Systems

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UNIT-II
How Businesses Use Information Systems:-Business Processes and Information Systems ,

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Business Processes- How Information Technology Enhances Business Processes -Types of
Information Systems :-TPS,MIS,DSS,EIS -The Information Systems Function in Business - -
Organizing the Information Systems Function . Decision Making and Information Systems -

decision making-
UNIT-III
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Business Value of Improved Decision Making • Types of Decisions • The Decision-Making
Process • Managers and Decision Making in the Real World •Role of information systems in

Building Information Systems

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Systems as Planned Organizational Change - Systems Development and Organizational Change •

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Business Process Redesign - Overview of Systems Development - Systems Analysis • Systems

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Design • Completing the Systems Development Process• Modelling and Designing Systems:

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Structured and Object-Oriented Methodologies - Alternative Systems-Building Approaches -

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Traditional Systems Life Cycle • Prototyping -End-User Development • Application Software
Packages and Outsourcing
UNIT-IV

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Business function information systems: Accounting Information System, Financial

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Information Systems, Marketing Information Systems, Inventory Management Information
Systems, Human Resource Information System, Manufacturing Information System

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UNIT-V
Securing Information Systems: Systems and software Vulnerability - Malicious Software:
Viruses, Worms, Trojan Horses, and Spyware Hackers and Computer Crime • Internal Threats:
Employees • Establishing a Framework for Security and Control - Information Systems Controls
• Risk Assessment • Security Policy • Disaster Recovery Planning and Business Continuity
Planning • The Role of Auditing Technologies and Tools for Protecting Information
Resources -Identity Management and Authentication • Firewalls, Intrusion Detection Systems,
and Antivirus Software • Securing Wireless Networks • Encryption and Public Key
Infrastructure
Suggested Readings:
1. Laudon,Management Information Systems:Managing the Digital Firm, 15/e, Pearson
2. Mudrick& Ross, “Management Information Systems”, Prentice-Hall of India,

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3. Gordon B. Davis, Margrethe H. Olson, “Management Information Systems”, Mcgraw-

hill,.
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