ARUN

RAJINI APPARTMENT , NEAR BY PURANA SHIV MANDIR,

RANKPURI , MAHIPALPUR , NEW DELHI
Phone:+918826550801
E-mail: arunjangra24@gmail.com

CAREER OBJECTIVE

I want to obtain a long term career with an organization which has a strong background that provides good
opportunity for enhancement of professional and personal status.

ACADEMIC ACHIEVEMENTS
 Completed Graduation Kurukshetra University, Haryana in 2017.
 Intermediate completed from Haryana Board of Education in year 2013.
 High school completed from Haryana Board of Education in year 2011.
CAREER ACHIEVEMENTS may’2018

Date –Joined on June'15 to as May ’18 Sales Executive Still working with ZARA (Inditex
Ltd), DLF Mall
(Vasant Kunj)

Designation Team Leader

Responsibilities:-

WORK ACTIVITIES:-

 Completes store operational requirements by scheduling and assigning employees; following up on

work results.
 Maintains store staff by development and training of employees.
 Responsible for Customer delight & Satisfaction. Handles Customer Complaints.
 Ensures quick replenishment & alignment of articles, cleanliness & floor standards.
 Preparing and presenting sales report, handling administration and paperwork, keeping statistical
and financial records.
 Focus on control, Shrink sales improvement & profitability.
  Lead the team in operations to maintain the company standards.
 Maintains the stability and reputation of the store by complying with legal requirements.
 Maintain operational excellence by SOP adherence.

Skills and Qualifications:

Strong Communication skills, Customer service, Customer Management, Team management, Cross
selling/Up selling, Retail sales, Store Setup, Loyalty, etc.

Date- 26 June 2013 to May’15 PVR Cinemas (Director’s Cut), Ambience Mall (Vasant Kunj),
Delhi.

Designation: Guest Relation Executive(GRA)

Responsibilities:-

 To Greet Guest, take care of their orders and requirements.

 Sought out if there is any complain on the guest seat.

 Service Skills
Provide them excellent customer service and leave them delighted & satisfied.
 Interactive Skills
Interacting with guests confidently along with presence of mind and sense of humor at the right places.

 Situation Handling
Responsible for the effectively handling any queries or complaints regarding food and service.

PERSONAL DETAILS

 Date of Birth : 18th May ,1995

 Father’s name: Mr. Rajender kumar
 Languages known: Hindi , English
 Religion: Hindu
 Married status : Single
 Hobbies: Listening Music and reading novels

DECLARATION:

I hereby declare that all the information mentioned above is true and justifiable to best of my knowledge.

Date :

Place : New Delhi ARUN

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