20/7/2017 Bioviz - OSX Java Web Start Help Page

Troubleshooting MAC OS X
Java Web Start
Issue:
Recent security changes released by Apple make using the Java Webstart option on Mac OSX Mountain Lion or higher
more difficult. The security changes prevent users from auto-launching JNLP files.

Details:
When trying to launch the IGB jnlp file, you are likely to see the following message.

Note: Clicking the Ok button here does not launch the jnlp file, but terminates the launch process.

Solution #1 - Use Java Web Start app to open IGB JNLP file
1 Open your Downloads folder and locate the JNLP file (e.g. igb.jnlp or igb-larg.jnlp)

2 Right-click (or Control-click) the jnlp file and then select "Open With > Java Web Start.app"

3 Click the Open button in the dialogue box which appears to launch IGB

Solution #2 - Modify the security settings on your Mac

http://bioviz.org/igb/osxHelp.html 1/2
20/7/2017 Bioviz - OSX Java Web Start Help Page

1 Click the Apple Menu ( ) button at the top left corner of your computer screen.

2 Launch System Preferences

3 Select Security & Privacy

4 Click the “General” tab

5 If necessary, click the lock icon in the bottom left corner to unlock the settings for modification

6 Select the "Anywhere" option at bottom of the Security & Privacy window (See image below for reference)

7 Click the "Allow from Anywhere" button to confirm your selection

8 You should now only see a "Open Confirmation" window when opening jnlp files (example below)

http://bioviz.org/igb/osxHelp.html 2/2